Support specialist jobs in Washington - 2,558 jobs

**Hybrid 1x per-week onsite in Lacey, WA.** We are seeking an experienced BIM Specialist to support our client's design-build operations across HVAC, Mechanical, Plumbing, and Renewable Energy systems. This role is responsible for developing and managing intelligent Revit and CAD models, supporting BIM coordination efforts, and contributing to prefab and fabrication workflows. The ideal candidate will bring a strong background in Revit modeling, detailing, and BIM standards, with a proactive approach to collaboration and innovation in construction technology. Work in close collaboration with the engineering, construction, and project management teams to coordinate designs for constructability. Key Responsibilities Develop and maintain detailed Revit models for HVAC, plumbing, and mechanical systems. Support fabrication and detailing processes with accurate, constructible BIM content. Participate in BIM coordination meetings and clash detection using Navisworks. Collaborate with engineers, project managers, and field teams throughout the construction lifecycle. Implement and uphold company BIM standards, CAD layering, and file management protocols. Assist in prefab planning and model-based workflows for construction efficiency. Generate construction documents and as-built models from markups and field input. Qualifications 5+ years of professional experience with Autodesk Revit in a construction or MEP environment. Strong understanding of detailing and fabrication workflows. Experience with prefab construction processes and BIM coordination. Proficiency in AutoCAD and Navisworks; BIM 360 experience is a plus. Familiarity with BIM standards and execution plans. 2-year degree in CAD, Drafting, or a related field (preferred). High level of attention to detail and ability to work independently. Strong communication skills and a positive, team-oriented attitude. Proficient with PC-based applications including Windows, Excel, and Word. High school diploma or GED. Excellent driving record. Ability to pass a background check and drug screen. Benefits: 401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

About Us Pinnacle Fertility is the nation's fastest-growing physician-centric fertility care platform, supporting high-performing fertility clinics and comprehensive fertility service providers nationwide. Under a united mission of fulfilling dreams by building families, Pinnacle clinics offer innovative technology and processes, compassionate patient care, and comprehensive fertility treatment services, ensuring families receive a high-touch experience on their path to parenthood. Learn more at ************************** About the Role The Clinic Assistant plays a vital role in creating a smooth, welcoming, and patient-centered experience within the clinic. This role supports both patients and clinical staff by preparing and stocking exam rooms, assisting with procedure setup, facilitating patient flow, and helping with communication across the care team, laboratory, and front desk. The Clinic Assistant ensures patients feel guided and supported throughout their visit while helping medical staff focus on direct patient care We are seeking a Clinic Assistant to join our dedicated team at Pinnacle Fertility- Washington in Kirkland, WA. This is a full-time, onsite position working Monday-Friday from 7:30 AM- 4:00 PM. Must be willing to participate in possible weekend on-call rotations and 1-2 holidays per year (one assigned and one on-call) Key Responsibilities Greet, room, and guide patients throughout their visit, ensuring smooth transitions between lobby, bloodwork stations, exam rooms, and procedure areas. Prepare and clean exam rooms, including restocking supplies and maintaining readiness for patient care. Set up procedures with appropriate supplies and equipment to support efficient care delivery. Assist with patient-related follow-up tasks, coordinating with front desk staff, navigators, and providers as needed. Monitor patient progress and workflow to ensure timeliness and reduce wait times. Facilitate communication between laboratory orders, outside partners (e.g., Labcorp), and the care team. Support administrative functions, including data entry, copying, faxing, mailing lab specimens, and pre-charting. Assist during procedures by obtaining additional supplies, ensuring the medical assistant can remain focused on patient care. Enter patient identification into ultrasound machines and support in-room charting and documentation. Provide chaperoning when requested during procedures, ensuring patient comfort and safety. Track and assist with equipment maintenance and supply ordering. Support coordination of add-on or delayed patient appointments to help maintain efficient clinic flow Position Requirements Education & Experience Previous experience in a healthcare or patient-facing support role preferred; strong customer service experience required. Skills Strong communication and interpersonal skills with a patient-first mindset. Ability to multitask, anticipate needs, and work collaboratively with clinical and administrative staff. Organized and detail-oriented with a focus on accuracy in patient information and documentation. Commitment to maintaining patient confidentiality and a professional, compassionate approach. Flexibility: Willingness to cover weekends, holidays, and work at various locations as needed. Compensation & Benefits Hourly Rate: $21.00 - $31.00 per hour (final offers based on experience, skills, and qualifications). Benefits Package: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous PTO, paid holidays, and a retirement savings program. Full details will be shared during the interview process. Diversity & Inclusivity at Pinnacle Fertility At Pinnacle Fertility, we celebrate diversity and are committed to creating an inclusive environment for all team members. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives. KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate. This is an in-person position in our Seattle, Washington office. Essential Duties and Responsibilities Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance Support IT-led projects and system rollouts in a hands-on environment Troubleshoot user access issues on company devices Provide technical support for video conferencing systems and meetings Deliver user training on tools, applications, and IT policies Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution Research, evaluate, and recommend new technologies to improve IT processes Create, update, and manage IT process guides and training resources Provide IT support and onboarding for new and existing employees Assist with implementing and monitoring IT security measures Travel to KBC offices as needed to provide onsite support Preferred Qualifications Strong understanding of IT asset management and lifecycle processes Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms Familiarity with IT security best practices and access management Excellent communication skills with the ability to train and support non-technical users Strong problem-solving skills with the ability to prioritize multiple requests Experience working both independently and collaboratively across teams Education and Experience Bachelor's degree in Information Technology, Computer Science, or a related field 3+ years of experience in IT support, systems administration, or a related role The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.

We are seeking a Project Coordinator I to support infrastructure and transmission capital projects from initiation through close-out. This role partners closely with Project Managers and provides essential coordination, documentation, scheduling, and communication support in a structured, compliance-driven environment. Work Schedule Hybrid: Onsite Tuesday-Thursday in Vancouver, WA Telework Monday & Friday (with occasional onsite needs) Full-time, up to 40 hours/week Limited travel (up to 10%) Key Responsibilities Support assigned Project Managers across the full project lifecycle Coordinate meetings, agendas, minutes, and action items Maintain project schedules, logs, and documentation repositories Track milestones, risks, change logs, and deliverables Manage project workspaces and ensure document compliance Assist with site visit coordination and stakeholder communications Support work planning, resource coordination, and reporting activities Required Qualifications Project coordination or project support experience Strong proficiency with SharePoint or similar document systems Ability to organize and manage large volumes of technical documentation Strong written and verbal communication skills Eligibility to pass a federal background investigation (SF-85) Preferred Qualifications Bachelor's degree in engineering, business, management, or related field Experience in utilities, infrastructure, telecom, or capital projects Familiarity with Microsoft Project Ability to read and understand engineering drawings Why This Role Hands-on exposure to large-scale infrastructure projects Collaborative team environment Clear work structure and expectations Long-term project stability

Founded in 1995, National Products began supplying the world with our industry leading RAM Mounting Systems. Relied on by the world's most rugged industries, we serve motorcyclists, kayak fishers, delivery drivers, farmers, pilots, extreme sports enthusiasts, and others with mounting solutions for high vibration environments. We manufacture mounts for action cameras, tablets, phones, and other displays across nearly every mobile market. Made right here in Seattle, we are proud to offer a lifetime warranty on most products. Job Summary At National Products Inc, the Sales Support Specialist is a key role in the Sales Operations team connecting our customers with the things they need. Grow your Inside Sales CRM experience within a strong and established structure by focusing on order management and demand planning assistance for Fortune 500 companies. Our Sales Support Specialists work as a team to enhance customer success. Demand for RAM Mounts is at an all-time high and we want to capitalize on new market opportunities by reducing order friction and inspiring customers' new orders. Specific Duties Processing Purchase Orders and Order Revisions as backup Order Entry Capturing and updating precise and relevant customer details in our ERP software Supporting NPI's Account Management team on customer-specific solutions Provide order status updates and support customer requests Supporting operational process improvements to adhere with our ISO:9001 Quality system Proactively refine best practices to improve efficiencies of sales team Draft, update, and maintain Standard Operating Procedures (SOPs) to ensure clarity, accuracy, and alignment with current operational practices. Manage hundreds to thousands of customer support tickets weekly to prioritize customer needs. Skills and Qualifications Data entry experience requiring a high degree of accuracy Able to read and understand discrete PO's and communication skills to resolve discrepancies Production operations mindset, embracing FIFO/MTO order management principles Experience collaborating with buyers for forecast and discrepancy resolution between ERP and CRM systems Strong web-based application skills for support ticketing Clear verbal and written communication skills Highly organized task management skills Excellent time management and efficiency focus Education and Qualifications High school diploma required Work experience within just-in-time-delivery Original Equipment Manufacturing preferred Inside sales experience preferred Hourly Range: $25.00 - $30.00 Benefits Employer paid Medical, Dental, Vision, and Life Insurance Two weeks of PTO (up to 3 weeks with tenure) with seven paid holidays 401k with up to 4% employer match Additional paid parental leave beyond state/federal offerings Quarterly catered lunch events for all employees RAM Mounts product discounts Position Status: Full Time Position Location: Onsite A drug screening will also be required (THC or Marijuana not screened during pre-employment test).

is responsible for effective operational service in performing Wire Transfers. Wire Transfer responsibilities include processing of all incoming and outgoing wires. Working with internal and external customers through multiple channels to complete wire requests. Job duties are to be performed with moderate supervision and require attention to detail with a high degree of accuracy. Ability to prioritize tasks using good judgement and decision making in a team environment where tasks and assignments change to meet deadlines. Schedule: Monday thru Friday, Dayshift hours. Regular, reliable attendance required. Location: 176 S Post Street, Spokane, WA 99201, not a remote eligible role. We are looking for the following: Processes domestic wire transfers for incoming and outgoing customer transactions on the bank's wire platform with accuracy and efficiency. Processes foreign wire transfers for outgoing customer transactions through correspondent bank(s) with accuracy and efficiency. Analyzes and applies information reviewed for fraud monitoring using the wire system and web-based tools. Performs research for wire disputes and documents details of the research within the bank's fraud tools. Reviews documentation for compliance with Bank policy and performs compliance and risk management duties as assigned for associated job functions. Assists in achieving service level agreements set for processing wire transfers. Participates in special projects or duties as assigned. Performs compliance and risk management duties as required or assigned. Regular, reliable attendance is required. Pay Range: WS I - $17.49 - $25.24 per hour WS II - $18.99 - $28.52 per hour WS III - $20.67 - $31.03 per hour WS IV - $22.50 - $33.76 per hour The compensation range represents the low and high end of the base compensation range for this position located in Spokane, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Required Qualifications 8+ years of experience in enterprise monitoring and observability, with at least 5 years in Dynatrace architecture and design. Deep expertise in Dynatrace SaaS and Managed platforms, including DQL and advanced dashboarding. Strong understanding of multi-cloud architectures (Azure, GCP) and container orchestration (Kubernetes, PCF). Proven experience in designing integrations with CI/CD, ITSM, and automation frameworks. Solid grasp of networking, distributed systems, and application performance principles. Excellent communication and leadership skills to influence stakeholders and guide technical teams.

ACS Professional Staffing is looking for an employee to work on-site with our client. The Nuclear Project Support Specialist III works independently with minimal supervision on moderate to complex actions and issues, requiring technical and organizational ability, accuracy, and independence. Responsibilities include organizing and maintaining the department SharePoint site, working with project managers to track and monitor project files, ensuring Teams and SharePoint are updated, and managing access to project files. The position acts on its own initiative performing advanced SharePoint and administrative duties, using detailed knowledge of company operations and procedures. Moreover, this Nuclear Project Support Specialist makes independent decisions on planning, organizing, and scheduling work, exercises discretion, analyzes conflicting demands, supports capital and O&M projects, and demonstrates strong interpersonal communication skills aligned with core values. This full-time position is located in Richland, WA. Pay range: $42.81 - $55.17 Benefits: Sick Leave: One hour of paid sick leave for every 40-hours worked (sick leave can be used after 90-days of employment) EAP: Employee Assistance Program Benefit Options: Medical, Dental, Vision, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, Hospital Indemnity, 401k (eligible after one year and 1,000 hours worked - employer match up to 4%) Other benefits include the following: Calm App, LifeBalance Discount Program Responsibilities: Perform under limited supervision with appropriate discretion and judgment, with minimal direction/support and management involvement of activities listed below (and others as needs arise). Assist Project Manager(s) with the development and maintenance of project SharePoint site(s) for accurate records retention. Converse with site users in person, via email, and phone to identify needs and access to the site(s) Upload, publish, and archive documents to appropriate SharePoint location Maintain and organize project documents including actions and statuses on appropriate SharePoint location. Provide user training to project staff and others as needed. Prepare and deliver written and oral communications to various groups. Provide support to the Project Managers for all project closeout procedures; including but not limited to managing document duplication, scanning, printing, transmitting, and archiving. Support in-processing efforts for new department employees as well as contract employees. This includes SSIS, processing paperwork for new hires, as well as termination and scheduling training. Experience with all Microsoft program, including, Excel, Office, Microsoft Teams and SharePoint. Incorporate all process and procedures that support project startup and closeout phases. Perform other related duties as assigned. Must support the biennial refueling outage in capacity as designated. Requirements: Bachelor's degree (preferably Applied Management, Business, or Project Management) from an accredited college or university and 10+ years of experience; OR Associate's degree from an accredited college or university in a management, technical, or science-related field and 12+ years of advanced administrative or technical experience; OR High school diploma/GED and 14+ years of advanced administrative or technical experience. Commercial nuclear power plant industry experience. Previous administrative experience at a commercial nuclear site. 2+ years of experience using Microsoft Word for advanced document editing. Must be capable of effective communication, both oral and written, at all levels (able to recognize appropriate communication method and level based on audience). Must possess keen interpersonal skills and be able to function as part of a team, such as encouraging teamwork within the entire organization. Must be proficient in standard software and information systems. Knowledgeable of company policies, procedures, and processes. Strong verbal and written communication skills while establishing goals, setting priorities, and maintaining an awareness of interrelationships among activities. Able to perform moderately complex, detailed tasks with minimal assistance or guidance. Apply a constructive approach toward work activities and interactions. Effectively and consistently demonstrate core values of safety, integrity, excellence, and accountability. Proficient with Microsoft Office, including Teams, Word, PowerPoint, Excel, SharePoint, and OneNote. Solid technical aptitude with the ability to learn new software quickly. Team and customer service oriented. Strong work and personal ethics, planning and organizational skills, and keen attention to detail. Ability to manage a variety of projects simultaneously in a fast-paced environment while remaining flexible and adapting to shifting business needs. Excellent organizational, detail, and multi-tasking skills with the ability to be flexible as needed. Use of office equipment to scan and file documents in appropriate locations. Collaborate effectively, both horizontally and vertically, with all levels of the organization. Knowledgeable of company software and programs. Familiar with records management processes. Work sponsorship is not available at this time. Third-party candidates will not be considered for this position. Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship. ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant's race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested. If you have any questions about the job posting, please contact recruiting@acsprostaffing.com If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com

You will find a lot more at Riverview Bank! Finding a place to grow, contribute and make a difference is what you will find working with us - it's about you! We are looking for team members with vision, leadership, and that special can-do spirit. Riverview Bank strongly believes in investing in our team members, and in the communities we serve. SUMMARY Provides computer support to employees in all departments and branches. The pay range this position is between $21.00 and $30.00 an hour. The specific rate offered will depend on several factors including but not limited to applicant's skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Assists users to resolve computer related problems such as inoperative hardware or software. Assist users with logon issues. Computer hardware and software maintenance and installation. Writes project reports and documentation for new or modified software and hardware. Diagnose PC, LAN, WAN and data communication problems. Performance monitoring, security, file maintenance and backup/recovery as it relates to microcomputers. Assists department staff with application customization. Assists with work projects such as converting to new hardware or software. Makes recommendations for improvements in computer system. Evaluates and tests vendor supplied software packages for compatibility with existing system, ease of use, and whether software meets user needs. Participates in and completes training objectives with passing scores. Follow all Riverview policies and procedures. RELATIONSHIPS Daily contact with Supervisor to receive direction and discuss department issues. Daily contact with IT department staff. Frequent contact with other departments/branches to provide assistance and support. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associate's degree (A. A.) or equivalent from two-year college or technical school; and one to two years related experience and/or training; or equivalent combination of education and experience. SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form in a timely manner. OTHER Accurate data input; at least 30 wpm. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions . Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and/or search firms for any job postings. Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team. Including, but not limited to the candidate hired for a position.

ADC Management Solutions is seeking to hire Help Desk Specialist (Tier I-III) for an ongoing contractual opportunity! As a small woman owned business, located in Washington, DC we offer IT consulting and administrative solutions to Government and Commercial Clients. This position offers great flexibility and compensation; solid benefits package and an opportunity to advance quickly! If your skills align with the role, we want to hear from you! Job Responsibilities: • Handles inquiries from users for multiple applications. Performs basic user-problem analyses for the help desk. • Assesses the customers' issue, performs initial triage, documents the problem, etc. • Creates incident reports and ensures the customer contract information is accurate and complete. • Performs basic user-problem analyses for the help desk • Assists with monitoring the network management systems and promptly respond to customer requests and issues • Coordinates efforts with staff associates to resolve problems; logs and tracks requests for assistance related to the application etc. • Assists in conducting periodic user satisfaction surveys and tracking user problem trends • Contributes to the preparation of procedure manuals and documentation for help desk use as well as other duties assigned. Qualifications Qualifications: Answer calls in a dynamic IT operations environment, supporting multiple agencies. Provide a high level of customer service to end users on a daily basis Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications Troubleshoot issues related to agency specific applications and web applications Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets Collaborate with the IT leadership team to select and implement cost-effective technology for District Maintain service level agreements related to both Call Center and Desk Side support Service/Incident requests Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents Adhere to all Enterprise-wide security policies related to security and integrity of District-owned Resources Knowledge of and ability to use computers, including the Microsoft Suite and Internet Explorer. Being able to type quickly and accurately is essential Well-developed presentation, telephone and writing skills Prior military experience or knowledge is helpful, but not required Knowledge of ITIL framework and processes preferred Ability to multi-task and must be able to work in a team environment. Must be able to pass a criminal history information background check and fingerprinting.

SECRETARY OF STATE (DEPT OF STATE) SECRETARY OF STATE (DEPT OF STATE) The mission of the Office of the Arizona Secretary of State is to provide services throughout the state to: Preserve our history Promote engagement; and Protect the future The office strives to achieve this mission by being trusted, accessible, innovative, and secure Administrative Support Specialist Job Location: Address: 1700 W. Washington St. | Phoenix, AZ 85007 Posting Details: Hourly Rate: $21.63 **This position is fully in-office, there are No Remote Options. We're looking for someone with open availability who can work some weekends and put in overtime during our busiest times. ** Job Summary: The Administrative Support Specialist is an essential position to provide support to the Elections Division. This position is responsible for performing a variety of administrative tasks, including action assignments, election-related projects and customer service. General responsibilities including coordinating general office activities, tracking requests and correspondence, responding to inquiries, scheduling, meetings and maintaining files. Administration duties include preparing purchase orders and reimbursement forms. Utilizes resources and tools for problem solving. Job Duties: Schedule, organize, arrange and prepare for meetings; attend meetings to provide support when needed; take meeting minutes, action items, and follows-up. Assist in drafting letters and other correspondence. Responsible for tracking progress and results for election-related projects and maintaining documentation. Responsible for maintaining distribution lists. Provide support in the planning of the statewide Logic and Accuracy testing process, including the preparation of ballots, tabulation, and coordination of related logistical activities to ensure compliance with established election protocols. Responsible for tracking requests and correspondence. Responsible for tracking and maintaining documentation, sending out registration and communications including responses for Election Officer Certification and Recertification trainings. Provide customer service support on general phone lines and the Elections inbox as needed. Create purchase orders, prepare reimbursements and maintain supplies within the Elections Division. Assist with candidate, initiative, referendum and recall filings and reviewing petitions. Assist with proofing, which includes but is not limited to handbooks, guides, and the Publicity Pamphlet. Knowledge, Skills & Abilities (KSAs): Knowledge: - Knowledge of Microsoft products including Word, Excel, PowerPoint, Outlook, Etc. - Knowledge in professional writing and oral communication. Skills: - Developed interpersonal, written, and oral communication skills to communicate clearly and effectively with constituents, election officials, managers and representatives of the State. - Can deliver excellent customer service via diverse delivery mediums, including in-person, telephone and electronic - Ability to appropriately develop tools and analyze compliance, formulate and identify effective solutions to problems. - Conduct research and extract, compile, analyze, and present information in support of contract compliance and benchmarking. Ability: - Balance, prioritize and organize multiple tasks - Manage time effectively - Work collaboratively in teams and across organizations - Be highly efficient and well organized - Maintain strict confidentiality Selective Preference(s): AZ Driver's License; Obtain Election Officer Certification within the next schedule class after hiring; Must be an eligible voter. Pre-Employment Requirements: If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona offers a comprehensive benefits package to include: Sick leave Vacation with 10 paid holidays per year Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly placed foster/adopted child (pilot program). Health and dental insurance Retirement plan Life insurance and long-term disability insurance Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin Contact Us: The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: * Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. * Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. * Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. * Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. * Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: * You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax * Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. * You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

ABOUT US: Ascensus Global, Inc. (formerly MultiLingual Solutions, Inc.) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 21 years of successful experience providing professional language services, foreign language and cultural training, and analysis support to a broad client base consisting of more than 40 U.S. military and intelligence customers, as well as over 2,000 civilian government, commercial and non-profit organizations in various fields. With ISO 9001:2015 and 17100:2015 certifications, AGI provides services in more than 100 languages, employing innovative technologies and methodologies and applying best practices from both the Government and commercial arenas to advance each customer's unique communication and operational objectives throughout the U.S. and across the globe. POSITION SUMMARY: AGI is seeking two (2) Technical and Resource Support Specialist in JBLM in WA to support a country-wide language training contract. The Technical/Resource Specialist is responsible for providing customer service, administrative support, and resource/facilities functions 100% of the time. *This contract is pending award. Requirements ESSENTIAL RESPONSIBILITIES: Provide customer service support (in person, via email or phone), which includes assisting customers in the selection and checkout of materials and orientation to the use of language facility equipment upon request from customers. Provide support to staff and instructors with such administrative functions to include but not limited to copying support, typing, duplication of classroom materials such as audio and video tapes, training aids and classroom set up and tear down, arranging supplies and training aid support. Schedule facilities and distance learning delivery to include monitoring the use of the computer lab/language lab. Control and maintain an extensive inventory of materials, publications and equipment. Generate reports on attendance, inventories and scheduling. Install and configure devices such as scanners, printers, and keyboards upon consultation with local network administrators. Provide expertise in Automated Visual (AV) technologies, general multi-media equipment, interactive whiteboards and touchscreens, language lab equipment, CD burners, scanners, satellite communications equipment, digital cameras and digital video cameras, video capture software and hardware utilities, and sound recording equipment and software. Provide generalized instruction on the operation and use of such equipment on an ad hoc basis. Provide expertise in the installation and use of office software, such as MS Office suite products, data management program, educational and foreign language software, particularly with the installation and use of foreign fonts. Review and test software packages for potential use in projects and operations and maintain up to date knowledge of computer technology and recommend upgrades and new equipment as necessary. Provide expertise with authoring software to include the ability to design screen pages for web-based lessons, develop and use templates, import audio and video media, create hyperlinks and linking sound files, edit technology aspects of lessons, create navigation tools and strategies, manipulate fonts and use font development software, and develop keyboard layouts for foreign fonts when necessary. Provide technical expertise to all staff, teachers, and students with computer/technology and language laboratory issues. Provide expertise in managing and maintaining a web site, using current HTML-based authoring tools. Configure and manage language learning telecommunications links comprised of satellite television broadcasts, teleconferencing, video conferencing, and Internet distance learning programs. SECURITY CLEARANCE: All personnel hired are required to possess and maintain a favorably adjudicated National Agency Check with Inquiries (NACI) investigation as a condition of employment. QUALIFICATIONS: U.S. citizenship. Minimum 1 year of technical and resource support experience. Familiarity with foreign languages and/or training. PREFERRED QUALIFICATIONS: Experience supporting a language training contract. 3 years of technical and resource support experience. WORK ENVIRONMENT: 8-hour shifts. PAY RANGE: Pay Range: $85,000 - $95,000 Ascensus Global Inc. (AGI) pay range and level are general guidelines for this job. Several factors, including education, geographic location, contract labor categories, experience, knowledge, skills, and abilities, or market data, determine the final salary. BENEFITS: Our benefits package includes health and welfare options (medical, dental, vision, and health savings account), short and long-term disability, company-paid life insurance, additional voluntary coverage, a 401(k) plan with company match, paid time off, and holiday pay. AGI is committed to equal employment opportunity without regard to race, color, ethnicity, national origin, sex, pregnancy, marital status, sexual orientation, gender identity, age, religion, disability, military/veteran status, or any other characteristic or condition protected by federal, state, or local laws. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination regardless of their physical/mental disability or veteran status.

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As a Frontline IT Support Specialist, you'll be the first point of contact in our helpdesk for hardware, software, and network issues. You'll resolve incoming support requests, collaborate across teams to improve repeatable workflows such as onboarding and device imaging, and share ideas that make everyday work smoother for everyone. This role is based in our Seattle office and requires five days per week on site. Relocation assistance is available. In this role, you will: Provide frontline helpdesk support: Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests. Improve support systems and processes: Work with cross-functional partners to identify opportunities for improvement, help create and maintain repeatable workflows, and contribute ideas during IT team meetings. Participate in on-call rotation: Join a scheduled helpdesk on-call rotation for priority incidents. You might thrive in this role if you: Bring strong technical expertise in mac OS (with working knowledge of Windows as a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products. Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction. Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement. Show precision and attention to detail in your work, consistently delivering high-quality results. Possess a customer-first mindset and the ability to clearly explain technical details to diverse audiences. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

The IT Support Specialist will play a crucial role in ensuring the smooth operation of our IT infrastructure and providing daily technical support to our employees. This position supports the Sr. IT Manager and requires a hands-on approach to managing hardware, software. The IT Support Specialist will be based in our Seattle Washington office and will work closely with all departments to provide timely and effective IT support. This position requires travel to our Bellingham and Spokane offices (10-15%). About the Role In this position, you'll work with a highly collaborative team to: Technical Support and Troubleshooting Provide first-line technical support to end-users for hardware, software, and diagnosing network issues. Diagnose and resolve technical issues related to desktops, laptops, printers, and other peripherals. Assist in the installation, configuration, and maintenance of IT equipment and software applications. User Assistance and Training Respond to and address help desk requests in a timely manner, documenting issues and resolutions in the ticketing system. Provide user training on IT systems, software applications, and best practices. Develop and update user manuals and technical documentation. Own IT-related needs for new employees, including setting up workstations, leading an ‘Intro to IT' meeting, and coordinating the shipment of equipment for remote employees. Coordinate the return shipping of equipment for terminated employees. Troubleshoot Polycom conferencing equipment for all offices. System and Network Maintenance Assist in the monitoring of computer systems and networks to ensure optimal performance. Assist in the troubleshooting of network infrastructure, including routers, switches, and firewalls. Collaboration and Communication Work closely with the Sr. IT Manager on various projects and initiatives. Collaborate with other departments to understand and address their IT needs. Communicate effectively with team members and end-users. Provide a quick turnaround for all help desk requests. Security and Compliance Assist in implementing IT security policies and procedures. Reporting any vulnerabilities or breaches. Report any breach in compliance. About You We're looking for someone with: 1+ years of experience Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. Proficiency in Windows operating systems, Microsoft Office Suite, and common IT applications. Strong understanding of computer hardware, software, and network systems. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work independently and as part of a team. A+ certification preferred Technical Proficiency: Strong technical knowledge and the ability to troubleshoot and resolve IT issues efficiently. Customer Service: Ability to provide excellent customer service and support to end-users. Communication: Effective communication skills to explain technical concepts to non-technical users. Organizational Skills: Ability to manage multiple tasks and prioritize effectively. Team Collaboration: Ability to work collaboratively with IT team members and other departments. This is a predominately desk job with the option of sitting or standing. Ability and willingness to travel to site visits and local branch offices for occasional meetings. Flexible work schedule. Location This is an onsite position primarily based in our Seattle office. For the first few months, training will take place at our Bellevue office. About Osborn Osborn Consulting is an employee-owned consulting firm providing civil engineering, landscape architecture, and urban design on public projects across Washington state. The power of these public projects surrounds our daily lives, from the sidewalks we stroll to visit our neighborhood park, to the confidence in knowing our homes are safe from flooding when heavy rain comes. Our team develops strong foundations of trust with cities, counties, and agencies to achieve more resilient and more sustainable communities. We have grown strategically over the last 20 years from a firm of one to a team of more than 100 motivated, hard-working, and creative individuals. Working for Osborn provides you the chance to learn new skills, follow your passions, and have fun along the way! What We Offer We provide a comprehensive benefits package that promotes employee health, performance, success, and ownership. (Stated benefits are for full-time regular positions. Temporary and part-time roles are eligible for limited benefits.) Competitive pay, medical and dental insurance, a 401K plan with matching, PTO/holiday pay, health and fitness stipend, commute support, and profit sharing. A collaborative and fun environment with idea-sharing, learning, and curiosity. Training and mentoring. Opportunities for growth within the company. The expected compensation range for this position for employees based in the Bellevue/Seattle area is $55,000-$70,000 annually and is dependent upon skills, experience, education and geographical location. What We Value Our new team member will be someone who aligns with our core values of Professionalism & Responsibility, Collaboration & Creativity, Health & Well-Being, Laughter & Fun, Relationships & Respect, Growth & Exploration. Our Diversity and Inclusion Osborn is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. If you are an individual with a disability and need assistance completing the online application, please call ************. Please leave a message and a member of our People Operations team will return your call within three business days. Alternatively, an email may be sent to ***********************. “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job. Osborn participates in the Electronic Employment Eligibility Verification Program.

You will find a lot more at Riverview Bank! Finding a place to grow, contribute and make a difference is what you will find working with us - it's about you! We are looking for team members with vision, leadership, and that special can-do spirit. Riverview Bank strongly believes in investing in our team members, and in the communities we serve. SUMMARY Provides computer support to employees in all departments and branches. The pay range this position is between $21.00 and $30.00 an hour. The specific rate offered will depend on several factors including but not limited to applicant's skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Assists users to resolve computer related problems such as inoperative hardware or software. Assist users with logon issues. * Computer hardware and software maintenance and installation. * Writes project reports and documentation for new or modified software and hardware. * Diagnose PC, LAN, WAN and data communication problems. * Performance monitoring, security, file maintenance and backup/recovery as it relates to microcomputers. * Assists department staff with application customization. * Assists with work projects such as converting to new hardware or software. * Makes recommendations for improvements in computer system. * Evaluates and tests vendor supplied software packages for compatibility with existing system, ease of use, and whether software meets user needs. * Participates in and completes training objectives with passing scores. * Follow all Riverview policies and procedures. RELATIONSHIPS * Daily contact with Supervisor to receive direction and discuss department issues. * Daily contact with IT department staff. * Frequent contact with other departments/branches to provide assistance and support. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associate's degree (A. A.) or equivalent from two-year college or technical school; and one to two years related experience and/or training; or equivalent combination of education and experience. SKILLS * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. * Ability to write reports and business correspondence. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form in a timely manner. OTHER Accurate data input; at least 30 wpm. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and/or search firms for any job postings. Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team. Including, but not limited to the candidate hired for a position.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Charlie's Produce - Who We Are Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's was founded in quality, and we are proud that it is still our focus. With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce. What we offer: An amazing company culture! Medical/Dental/Vision on the first of the month following hire. ESOP (Profit Sharing) and 401(k). Paid vacations, paid holidays. Pre-tax commuter benefits, and onsite parking. Coverage under State Sick Leave. 100% Prepaid College Tuition for employees and their dependents. Employee assistance program (EAP). Additional Compensation Details: $25- $30/hour Potential 90-day performance-based raise Yearly review with possibility of increase based on performance and tenure Job Description The Role We are looking for a skilled person to provide reliable, skilled, and thorough technical assistance on computer systems. This role requires a strong understanding of various IT systems, hardware, software, and network troubleshooting. The right person will not be afraid to hop on the phone or interface in person, depending on the need, with our in-house employees to resolve or escalate their needs accordingly. Success in this role will require strong customer service skills, good technical knowledge, and clear communication to effectively understand the problem and explain its solution. Essential Responsibilities Include, but Are Not Limited To: Serve as the first point of contact for internal customers seeking technical assistance via phone, email, and computer chat Provide advanced troubleshooting and technical support for hardware, software, and network-related issues Perform remote and physical troubleshooting through diagnostic techniques and by asking pertinent questions Determine the best solutions based on the issue Walk the internal customer through the problem-solving process while practicing patience and courtesy Assist end-users by answering questions and guiding them through the problem-solving process, ensuring excellent customer service and clear communication Escalate any unresolved issues to the correct team member as necessary Provide accurate information on IT products or services as requested or refer the request to the proper team member Record events and problems and their resolution in logs Escalate reoccurring issues found based on the incident logs to the correct team member Follow-up and update internal customer with the status of their request if needed Pass on any feedback or suggestions by internal customers to the appropriate team member or manager Identify and suggest possible improvements on procedures and processes Manage Help Desk tickets in a timely and courteous manner Perform follow-up customer service to ensure issues are fully resolved Ability to lift and move computer equipment up to 50 lbs Will require on-call support and occasional after-hours work to resolve critical issues Qualifications Required Skills and Experience Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience Working knowledge of Office 365 products and how to resolve issues Good understanding of computer systems, mobile devices and Windows OS Experience with hardware installs Ability to diagnose and resolve basic to high level technical issues Excellent communication skills, both written and verbal A high level of emotional intelligence Stellar customer service skills Detail oriented with the ability to make detailed notes on tickets Highly organized with the ability to prioritize A high level of phone etiquette CompTIA A+, Network+, or equivalent certifications are preferred Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, VPN and Active Directory Preferred Skills and Experience Experience as a help desk technician or other customer support role within an IT department Experience working with a ticketing system (e.g., ServiceDesk, ServiceNow, Jira) IBM iSeries (AS400) experience Additional Information All your information will be kept confidential according to EEO guidelines. This is a safety-sensitive position. This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. We do not provide H1-B sponsorships at this time. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state . For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com) Charlie's Produce is an Equal Opportunity Employer Visit our Employment Page for more details or to view our privacy center: **************************************** Recruiters - DO NOT CONTACT!