Support specialist jobs in West Allis, WI - 960 jobs
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Help Desk Support Specialist
Lutheran Social Services of Wi & Up Mi 3.7
Support specialist job in Franklin, WI
Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer SupportSpecialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. Compensation for the role is targeted at $20-$22/hr.
IT Customer SupportSpecialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI.
The role will work with a team of 4 IT Customer SupportSpecialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call.
This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete.
Under the direction of the Support Supervisor, the IT Customer SupportSpecialist is responsible for maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals for multiple locations in Wisconsin and Upper Michigan including networked and standalone equipment. The IT Customer SupportSpecialist is responsible for answering calls, emails, and returning voice mails resultant from customer contacts for support. This individual is responsible for assisting with any application, hardware, peripheral or other situations that require IT Customer SupportSpecialist input. The IT Customer SupportSpecialist collaborates closely with Sr. Customer SupportSpecialists and the Support Supervisor when issues arise to ensure they are resolved quickly and communications are being delivered to management and impacted users in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Receive and resolve IT trouble tickets logged through call tracking system
Provide IT support to all LSS offices throughout Wisconsin and Upper Michigan
Perform primary functions of answering phones, e-mails, and tracking issues
Resolve front line support issues and escalate as needed
Remotely install, upgrade, and maintain IT software for end users
Follows instructions and IT policies to perform functions
Work independently when required
Monitor outstanding tickets and resolve or update as required
Ability to travel on occasion
Other duties as assigned
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
LSS Clinical Managers (...@lsswis.org) and Human Capital employees can assist you in applying for this benefit.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
EDUCATION AND/OR EXPERIENCE:
This position requires a High School diploma; Associates Degree in Information Technology preferred. A minimum of 1 year of IT support experience; or a related combination of education and / or experience. Prefer strong experience providing end user IT support and customer service. Requires excellent problem solving and analysis skills. Strong organizational and planning skills. Detail oriented mindset is a must. Excellent customer service skills a must.
Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect. Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy. Demonstrate strong analytical skills. Demonstrate resourcefulness in developing solutions. Ability to prioritize and handle multiple tasks concurrently.
Excellent customer service skills
Excellent verbal and written communication skills
Knowledge of support and troubleshooting techniques for the following:
Enterprise and standalone Windows 7 PCs
Peripherals (printer, scanner, etc.)
Small networks including DSL configurations, Broadband, and secure WiFi
Microsoft productivity software (Office 2010)
Basic Active Directory experience
Understanding of Exchange distribution groups and resources
Strong problem solving skills
Strong Organizational Skills
Ability to explain IT concepts to non-IT professionals, notably with end user training and coaching
Ability to handle several issues at the same time
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required.
Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
$20-22 hourly 10d ago
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End User Support Specialist
Teceze
Support specialist job in Menomonee Falls, WI
Job Title: EUC Talent Required (L2/L3 Support)
Job Type: Onsite
Job Mode: Full Time
Teceze is seeking skilled End User Computing (EUC) professionals to support one of our key enterprise clients. The role involves providing L2/L3 onsite and remote support across manufacturing and plant environments, ensuring smooth operation of end-user systems, infrastructure services, and shop floor applications.
Key Responsibilities
Troubleshoot and resolve issues related to office systems, fabrication, and paint shop floor applications.
Provide end-user and system support across Syncreon, CLI, and other plant locations.
Deliver onsite support for network changes, hardware installations, and system upgrades.
Support and maintain the SCCM environment and assist with Microsoft Intune configurations.
Ensure security vulnerabilities are remediated for shop floor (SF) machines and workstations.
Manage hardware lifecycle activities, including asset tracking, shipments, replacements, and returns.
Configure, manage, and troubleshoot printers, scanners, and peripheral devices.
Provide L2/L3 support for:
Windows and mac OS operating systems
End-user devices
Core infrastructure services
Participate in plant leadership meetings and weekly change management calls.
Support patching and upgrade activities in line with organizational standards.
Adhere to defined operational standards, SLAs, processes, and service objectives.
Maintain accurate documentation for service desk procedures and end-user processes.
Escalate major incidents and service interruptions to Plant Leadership and the MIM team in a timely manner.
Coordinate with onsite hardware and service vendors for issue resolution and installations.
Required Skills & Qualifications
Strong experience in EUC / Desktop / IT Infrastructure Support (L2/L3).
Hands-on experience with Windows OS, mac OS, SCCM, and Intune.
Exposure to manufacturing or plant IT environments is highly preferred.
Knowledge of network troubleshooting, patch management, and security remediation.
Experience managing hardware assets, printers, and scanners.
Excellent communication, coordination, and documentation skills.
Ability to work independently in an onsite plant environment.
Preferred Experience
Prior experience supporting shop floor systems in automotive or manufacturing plants.
Familiarity with ITIL processes, incident management, and change management.
Experience working with multiple plant locations and stakeholders.
$36k-63k yearly est. 1d ago
Peer Support Specialist
La Causa, Inc. 3.8
Support specialist job in Milwaukee, WI
La Causa Social Services is committed to empowering youth and young adults with complex mental health, developmental, and behavioral needs-as well as their families-through compassion, collaboration, and community-based support.
We are seeking a motivated and recovery-focused Certified Peer Specialist to join our Youth Coordinated Opportunities for Recovery & Empowerment (CORE) and Comprehensive Community Services (CCS) teams. In this role, you will use your own lived experience in recovery to inspire, guide, and support young people in achieving their personal goals and building a foundation for long-term wellness.
Why Join La Causa, Inc.?
Meaningful work that supports youth and families on their path to recovery
Collaboration with experienced and compassionate professionals
Opportunities for professional development and career advancement
Comprehensive benefits and paid leave-including a day off for your birthday!
Your Role:
As a Certified Peer Specialist, you will provide one-on-one support to youth and families engaged in recovery services. You will empower youth to identify their strengths, build coping skills, and access the community resources they need to thrive-all while fostering trust, self-advocacy, and independence.
What You'll Do:
Facilitate Individual Support - Engage youth in setting and achieving their recovery goals through strength-based, trauma-informed approaches.
Provide Community Connection - Link youth and families to community resources, supports, and networks that enhance recovery and independence.
Assist in Crisis Management - Support individuals in developing effective strategies to manage challenges and crises.
Promote Team Collaboration - Partner with clinicians, care coordinators, and families to support the youth's care plan and progress.
Empower Youth and Families - Encourage skill-building, problem-solving, and self-direction.
Ensure Compliance - Follow all agency, legal, and contractual requirements, including timely documentation and reporting.
Build Relationships - Maintain open communication and positive connections with youth, families, and team members.
Mandated Reporting - Carry out duties as a mandated reporter in alignment with laws and organizational policies.
Professional Development - Attend meetings, training, and supervision to continue learning and improving skills.
Be a Team Player - Collaborate with team members to ensure coordinated, high-quality services.
What We're Looking For:
Bachelor's degree in social work or a related field (Required)
Master's degree in social work or related field (Highly Preferred)
Valid Wisconsin Peer Specialist Certification, or ability to obtain certification within 12 months of hire
At least one (1) year of experience providing community-based support
Strong cultural competency and interpersonal skills
Bilingual (Spanish and English), spoken and written (Preferred)
Excellent verbal, written, and documentation skills
Strong critical thinking and organizational abilities; able to manage multiple priorities
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.)
Ability to work flexible hours, including evenings and weekends, as program needs dictate
Must successfully complete and pass all background checks, including an annual influenza vaccination
Transportation, valid Wisconsin driver's license, state minimum auto insurance, and must meet La Causa, Inc. driving standards
Skills & Competencies:
Strong cultural competency and interpersonal relationship skills.
Excellent written and verbal communication abilities across diverse audiences.
Critical thinking and problem-solving skills with sound judgment.
Highly organized with the ability to manage multiple priorities.
Proficient in Microsoft Office Suite.
Reliable transportation, valid Wisconsin driver's license, state minimum auto insurance, and ability to meet La Causa, Inc. driving standards.
Must successfully complete and pass all required background checks, including an annual influenza vaccination.
Flexible schedule availability, including evenings and weekends as needed
Work Environment:
Work takes place in both community and office settings (local travel required)
Flexible hours may include evenings or weekends
Regularly required to drive, stand, sit, reach, stoop, bend, and walk
Frequent talking, hearing, and seeing required, finger dexterity necessary
Infrequent lifting (such as files) may occur
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
About La Causa, Inc.:
La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee.
You can learn more about La Causa at
*****************************
Join Our Team-Apply Today!
Be part of something bigger. Join Familia La Causa and help us empower youth and families as a Certified Peer Specialist CORE/CCS-Youth Apply now and take the next step in your career!
$33k-41k yearly est. 2d ago
Support & Service Coordinator
Curative Care 3.1
Support specialist job in Milwaukee, WI
Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in families' lives. We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program. Come see why we are one of the Journal Sentinel's Top Workplaces of 2024!
The Children's Long-Term Support waiver is a Medicaid funded long-term care program for children with severe disabilities living with their families in Wisconsin. Clients served may be diagnosed with developmental, physical, or severe emotional disabilities.
As a member of the Children's Long Term Support Team (CLTS), this position is responsible for the coordination of services provided to children in Milwaukee County. The Service Coordinator works closely with client families to identify goals and care needs for each child and the development of an individualized service plan. Service Coordinators assist in identifying appropriate services to meet these goals by utilizing waiver funded, insurance based options, and informal community supports needed by eligible persons and their families.
Essential Functions:
· Must be able to offer families a strong knowledge base that helps them make decisions about their options for their child.
· Ability to work within an interdisciplinary team as a cooperative and supportive team member.
· Strong oral and written communication skills.
· Ability to utilize computer based communication, word processing, data entry systems, and teleconferencing platforms.
· Ability to train and learn remotely.
· Completion of quarterly home visits in client homes throughout Milwaukee County.
Skills & Qualifications:
· Bachelors Degree in Human Services/related field or an Associates Degree with at least 2 years of related work experience is required
· 1 year Experience in working with children with disabilities.
· Must have knowledge of community resources available to meet the needs of the clients served.
· Ability to communicate and work effectively in a positive manner with staff and clients.
· Effective time management skills and the ability to multitask.
· Must possess a valid Wisconsin driver's license, reliable transportation and auto insurance.
Equal Opportunity/Affirmative Action Employer committed to creating a culturally diverse workforce that serves the various needs of our clients."
$32k-39k yearly est. 2d ago
IT Field Support Technician
Teksystems 4.4
Support specialist job in Milwaukee, WI
The IT Field Support Technician provides on-site across the Milwaukee area. This role requires strong customer service skills, excellent attention to detail, and the ability to work independently while meeting deadlines in a fast-paced clinical environment. The technician will support desktops, laptops, mobile devices, rebuild processes, data backup tasks, and various field support activities.
*Key Responsibilities*
* Deliver high-quality, customer-focused technical support to internal employees.
* Perform computer rebuilds following established procedures and documentation steps.
* Assist with data backup and restoration within the Windows OS environment.
* Provide field support for desktop hardware, software, peripherals, and mobile devices.
* Work with large datasets and complete tasks using Microsoft Excel.
* Update, track, and resolve tickets within the ServiceNow platform.
* Install, troubleshoot, and support CCTV and related equipment when required.
* Ensure professional conduct, hygiene, and etiquette in sensitive hospital environments.
* Adapt to new technologies and evolving IT processes.
* Complete assigned tasks independently while maintaining punctuality and reliability.
*Required Skills & Qualifications*
* Strong attention to detail and ability to follow documented processes.
* Excellent customer service and communication abilities.
* Ability to work independently under pressure and meet deadlines.
* Familiarity with ServiceNow or similar ITSM platforms.
* Proficiency with Microsoft Excel, including handling large data sets.
* Experience with desktop troubleshooting, installation, and break/fix support.
* Basic understanding of CCTV installation and support (preferred).
*Additional Requirements*
* Reliable personal vehicle and a valid driver's license.
* Ability to lift up to 50 lbs. as needed.
* Working mobile phone for onsite communication.
* Comfortable working within hospital settings while following professional standards.
* Open to learning new technologies and improving existing IT workflows.
*Job Type & Location*
This is a Contract position based out of Milwaukee, WI.
*Pay and Benefits*The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Milwaukee,WI.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-22 hourly 5d ago
Device Support Specialist (Wausau, Wisconsin)
Novocure Inc. 4.6
Support specialist job in Milwaukee, WI
The Device SupportSpecialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routinesin order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs.
The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device SupportSpecialist.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support and honor our "Patient Forward" mission by ensuring patientsare at the center of every interaction; providing compassionate, high-quality care and service
Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include:
Educate patients on TTFields therapy and initiating treatment
Provide ongoing enhanced training sessions for patients and caregivers
Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed
Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed
To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits
Demonstrate empathy and understanding when interacting with patients and their caregivers
Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care
Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays)
Manage responsibilities and workload independently within your designated regional territory
Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support
Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes
Manage administrative tasks in a timely and efficient manner, including but not limited to:
Documentation in customer relationship management (CRM) system
Expense reporting
Equipment inventory management
Ongoing trainings, assessments, and other regulatory tasks
Regular travel by vehicle and air to support patient care and service needs
Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle
Adapt to frequently changing business needs and schedules to ensure seamless patient support
QUALIFICATIONS/KNOWLEDGE:
Minimum Requirement:
Associate's degree with 2 to 3 years' relevant professional experience
OR
Bachelor's degree with 1 to 2 years' relevant professional experience
Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred
Experience working in a for-profit environment preferred
Strong emotional intelligence and situational awareness
Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit)
Must possess a valid driver's license
Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management
Commercial air travel required, with potential travel outside of the assigned territory
Primary residence must be within assigned territory
Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment
Assigned territory subject to change based upon business need
Attendance at company meetings, both within and outside of the assigned territory, is required
OTHER:
Ability to lift up to 50 pounds
Ability to drive long distances
ABOUT NOVOCURE:
Our vision
Patient-forward: aspiring to make a difference in cancer.
Our patient-forward mission
Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.
Our patient-forward values
- innovation
- focus
- drive
- courage
- trust
- empathy
Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email
$28k-35k yearly est. 3d ago
Automation Specialist
Agropur
Support specialist job in Milwaukee, WI
Job Type: RegularText key word "Agropur" to and then text JR21691 to apply today! Invest in you, Join Agropur as a Automation Technician in Luxemburg, WI, USA. We dairy you!
The Automation Technician I uses knowledge of electronics, mechanics and computers to troubleshoot and repair instrumentation and computer-controlled systems.
Relocation assistance of $5000 (certain conditions apply)
How Agropur invests in YOU:
Competitive and comprehensive compensation and benefits package focusing on your physical, financial, and emotional health to include the following perks as well as the standard benefit offerings:
Medical, Dental, Vision, Life, Short and Long-term Disability Insurance
401(k) with up to 7% company contributions
3 Weeks PTO on day 1
Paid holidays and 2 floating holidays
Paid parental leave
Advancement Opportunities
Healthy work/life balance
2 pay increases within first year!
What's involved in this role:
We are looking for an Automation Technician in Luxemburg, WI.
Salary $35,40
$1.50 shift differential
Double time on Sunday and holidays
Schedule 2-2-3 12 hours shift 6pm to 6am
Monitor Automated Systems using a computer.
Trouble shoot the automation system using various PLC programs.
Monitor and troubleshoot HMI Systems, making adjustments or modifications as needed.
Preform checks and calibration of plant floor equipment.
Preform scheduled maintenance work.
Preform Completion of Documentation for scheduled maintenance work.
Install new electrical circuits.
What you need to join our team:
Associate's or Technical Degree in Electrical Technology or related field required.
Experience with reading mechanical drawings and electrical schematics including knowledge of redlining schematics for updates required.
Experience with wiring electrical control panels or equipment remote actuators and inputs and outputs as well plumbing equipment, pneumatic or/and hydraulic lines required.
Experience planning, selecting, testing, installing and maintaining equipment and other types of systems required.
Minimum one (1) year of related experience required.
Equivalent combination of education and/or experience may be considered.
Where you'll be working:
Agropur's US operations produce 1 billion pounds of quality, award-winning cheese each year. We create more than 20 different varieties, and provide whey protein and dry ingredients which are by-products of the cheesemaking process. As one of the world's largest dairy producers, Agropur partners with some of the most recognizable food, beverage and nutrition brands to help feed the world. Better Dairy. Better World.
We dairy you ! JOIN AGROPUR.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec.
In this text, the use of the masculine gender to designate persons is intended only to lighten the text.
$59k-81k yearly est. 2h ago
Certified Peer Support Specialist
Professional Services Group & Community Impact Programs 3.7
Support specialist job in Kenosha, WI
Professional Services Group is now hiring a part-time Peer SupportSpecialist!
Are you passionate about helping others achieve their greatest potential? Are you looking for a meaningful part-time position to make a real difference in your community? Join our team with Professional Services Group! We are a community-based social services organization dedicated to helping individuals and families through dynamic and innovative programming.
JOB SUMMARY:
The Adult CCS Service Facilitation program provides intensive case management services to adult clients who have significant mental health and/or substance use needs and diagnoses. The Certified Peer SupportSpecialist works within a multi-disciplinary team to help consumers in their recovery journey. Clients are supported through the success of their goals by a flexible array of community-based services. These services incorporate a wraparound model of service delivery to assist the person in living their best possible life, reducing the impact of their mental health and/or substance abuse disorder, and assisting the person in their journey to recovery.
As the Peer SupportSpecialist, you will serve as a role model, mentor, advocate, and motivator to individuals with a history of substance abuse to help promote long-term recovery and prevent relapse. The Peer SupportSpecialist must demonstrate an ability to share personal recovery experiences and develop authentic peer-to-peer relationships.
KEY RESPONSIBILITIES OF THE CERTIFIED PEER SUPPORTSPECIALIST:
Participate as an integral part of the person's identified recovery team.
Communicate, collaborate, and support providers of family teams.
Provide information as to the purpose of peer support and recovery models.
Provide recipients with information and insight about recovery.
Exercise judgment to intervene as an advocate in school, work, the community, and during emergency and crisis situations as appropriate.
Provide support in connecting service recipients with community organizations and support groups.
Attend team meetings as needed.
Safely transport clients as needed.
SALARY: $18.00-20.00 per hour
LOCATION: Kenosha Job Center, with some flexibility for hybrid work hours when on-site meetings are not scheduled. Local travel is required to meet with clients within the home and other community spaces, with mileage reimbursement.
SCHEDULE: Part-time 12-20 hours per week. Hours of the position will vary but are typically Monday-Friday between 9:00am and 6:00pm. Some evening hours may be required depending on consumer availability.
WHY WORK WITH PSG/CIP?
Be part of a passionate team dedicated to making a difference in the community!
Flexible hours and great work-life balance.
Work culture that values not only the well-being of the clients we serve but also our staff
Benefits offered to part-time employees include: 401(k) and profit sharing; pet insurance; and Employee Assistance Program (EAP)
One of our health insurance plans is now offered with no monthly premium!
REQUIREMENTS:
Must have reliable transportation on a daily basis, a valid driver's license, and automobile insurance.
Must be certified or in the process of being certified through the State of Wisconsin as a Peer SupportSpecialist
At minimum, must have a high school diploma / GED / equivalent.
Equal Employment Opportunity/M/F/disability/protected veteran status
We're Consumers Credit Union (CCU), a Great Place To Work certified company that values what you bring to the table.
Our Waukegan branch is looking for a full-time Branch Specialist! This member-facing position provides strong opportunities for growth and hands-on experience in branch operations!
As a Branch Specialist, you'll enjoy a varied, hands-on role that combines being a Concierge, Teller, and Personal Banker. You'll greet members with a smile, handle financial transactions, open accounts, and help members discover the products and services that best fit their needs. This is a fantastic early-career opportunity for anyone interested in banking or financial services, enjoys working with people, wants hands-on exposure to branch operations, and is eager to build a long-term career.
Day-to-day responsibilities:
Greeting members as they enter the branch or use the drive up lanes
Educating and assisting members with self-service transactions through the use of Interactive Teller Machines (ITMs) and related functionality.
Performing teller transactions and resolving member service needs, including account maintenance and other operational duties as assigned by the Branch Manager and/or Assistant Branch Manager
Opening new consumer accounts efficiently and accurately
Identifying opportunities to refer members to additional products and services including consumer loan and mortgage products, as well as wealth advisors
Recommending process improvements to enhance member service delivery and overall branch efficiency
Ensuring adherence to all policies, procedures, compliance, audits, quality control and balancing standards
Qualifications:
High School diploma or equivalent
1+ year of similar work experience (retail, customer service, guest relations, sales, and cash handling). Financial institution, Teller, Personal Banker experience is preferred
Bilingual in Spanish required
Comfortable promoting products and services, educating members, and engaging in sales-oriented conversations
Computer proficient in Data Processing Platforms, Email, Internet/Intranet, Instant Messaging, and Microsoft Office
Excellent interpersonal and communication skills
Ability to multitask, thrive in a fast-paced environment, and maintain strong organizational skills
Propensity to be helpful, positive, act with integrity, and to embrace inclusion & diversity
Availability to work 40 hours/week and be scheduled between the following hours:
Monday - Thursday: 8:30AM - 5:30PM, Friday: 8:30AM - 6:30PM, Regular Saturdays: 8:30AM - 1:30PM
Compensation & Benefits:
The salary range for this role is $16.67 - $25.01 per hour. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case.
Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.
For more information about benefit offerings, please visit our careers page: about/what-we-do/careers
About CCU:
Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4.3 billion in assets and serves more than 272,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org
Equal Opportunity Employer:
CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.
We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team at: or .
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$16.7-25 hourly 2d ago
Computer Field Tech Position-Milwaukee WI
BC Tech Pro 4.2
Support specialist job in Milwaukee, WI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Precision Technical Support Specialist - Construction
CNH Industrial 4.7
Support specialist job in Racine, WI
Job Location: New Holland - Pennsylvania - United States, Racine - Wisconsin - United States, Scottsdale - Arizona - United States, Wichita - Kansas - United States Job Family for Posting: Technical Training Apply now * Apply Now * Start applying with LinkedIn
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About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Job Purpose
The Precision Technical SupportSpecialist for Construction Equipment is a team member within the Technical Support-Construction team. Team members have three primary roles:
* Provide expert technical advice to dealership service department personnel and Field Service team members,
* Provide input to improve reliability and serviceability of CNH Construction products, and
* Provide input to improve service information and technical training content based on experience with troubleshooting the product(s).
Key Responsibilities
Job duties include:
* Answering technical questions from CNH dealers or from CNH Field Service team members using personal knowledge, experience, and available reference sources, including Engineering.
* Structuring answers consistent with CNH objectives while being attentive to the cost and time of repairs to CNH, the dealership, and the customer.
* Striving to maximize customer uptime by providing the complete, correct response on first interaction.
* Documenting all technical questions and data into a contact management system for future reference by other Technical SupportSpecialists, Quality, and Engineering.
* Creating additional technical troubleshooting information in conjunction with Engineering and Technical Information.
* Maintaining relationships with Engineering, Quality, Technical Training, and Technical Support employees to provide regular feedback of current or emerging issues customers are experiencing with CNH construction equipment.
* Becoming a "product expert" on CNH-CE Precision, Digital, & Machine Control products.
Experience Required
* Associate's Degree and a minimum of one year of heavy equipment troubleshooting experience OR a High School Diploma with a minimum of three years of heavy equipment troubleshooting experience
* Technical experience relating to diagnostics of mobile mechanical, electrical (12 or 24 volt DC), Electric Propulsion, transmission, hydraulic, hydrostatic, engine, and/or exhaust aftertreatment systems.
* Experience working with Construction precision/machine control solutions
* Desire to support dealership and customer operations.
* Excellent written and oral communication skills.
* Excellent time management skills.
Preferred Qualifications
The preferred candidate will have:
* Experience with remote support.
* Experience with dealership service department activities.
* A working knowledge of construction products and applications.
* 3+ years direct experience installing or supporting Construction Machine Control solutions or brands: Leica, TopCon, Hemisphere, Trimble, or others.
Pay Transparency
The annual salary for this role is USD $72,750.00 - $111,550.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
What We Offer
We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
* Flexible work arrangements
* Savings & Retirement benefits
* Tuition reimbursement
* Parental leave
* Adoption assistance
* Fertility & Family building support
* Employee Assistance Programs
* Charitable contribution matching and Volunteer Time Off
Click here to learn more about our benefits offerings! (US only)
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
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$72.8k-111.6k yearly 25d ago
Technical Support Specialist
CSA Global LLC 4.3
Support specialist job in North Chicago, IL
Client Solution Architects (CSA) is currently seeking a Technical SupportSpecialist to support a program at Great Lakes, IL. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon award.
How Role will make an impact:
Technical Proficiency:
* Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure)
* Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup)
* Electronic device functionality (computers, network components, peripherals)
* Operating System command line execution (e.g., ipconfig, netstat)
* Cloud computing service and deployment models (SaaS, IaaS, PaaS)
* Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
* Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control)
* Data security standards (PII, PCI, PHI)
* Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
* Risk management processes (assessment and mitigation)
* Incident data analysis and trend identification Service desk best practices
* Customer service and communication skills
* Technical training development and delivery Incident tracking and solution database management
* Trouble ticketing system utilization (incident, problem, event documentation)
* Standard Operating Procedure (SOP) development and maintenance
Requirements
What you'll need to have to join our award-winning team:
* Clearance: Must possess and maintain an active Secret Clearance
* Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support.
* IAT I Certification: A+, Network+, SSCP, CND, OR CCNA
What Sets you apart:
* IAT II Certification: CCNA, Security+, CND, OR SSCP
$34k-61k yearly est. 17d ago
IT Help Desk Technician
Trace-A-Matic Corporation 3.4
Support specialist job in Brookfield, WI
Ready to make an impact? Join a stable and growing organization where your career can flourish! If you're excited about new opportunities, keep reading!
At Trace-A-Matic, our people are our greatest assets! We offer a friendly, clean, and safe work environment where everyone can thrive. Our mission is to achieve excellence in complex precision machined components and ensure customer satisfaction. Plus, we have a fantastic Gainsharing program: when the company profits, we share 50% with our employees, paid out quarterly!
Trace-A-Matic offers:
10 Paid Holidays
Service-Based PTO
Medical, dental, vision insurance
401k with company contribution
Gainsharing
Exciting, fast-paced environment
On-site Fitness Center & Medical Clinic
Weekly Pay
Performance Merit Raises
Climate Controlled Environment
Position Overview:
The IT Help Desk Technician provides end user support for hardware, software, peripherals and networking.
Essential Duties and Responsibilities:
Provides technical support via in person, phone or email to corporate and remote users of computer applications and hardware (e.g., PCs, servers). Investigates and resolves user issues. Troubleshoots software, hardware, and network issues.
Assists users and provides support for personal computers/peripherals. Also completes ordering, tracking, imaging, and deployment for the IT department.
Maintains a troubleshooting tracking log ensuring timely resolution of problems. Also responsible for documentation for system maintenance and development.
Collaborates with other IT functions including network services, software systems and/or application development in order to restore service and/or identify problems.
Apply security, software, bios updates to company hardware and software.
Documents solutions to problems and recommends fundamental changes to systems configurations to prevent recurrences.
Provides feedback on problematic trends and patterns in technical support to team lead and/or supervisor.
Performs other duties and responsibilities as requested or required.
Requirements
Skills and Competencies:
Strong customer service skills and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the user without being prompted.
Proficient knowledge of printers, desktops, laptops and networking equipment.
Strong knowledge of Microsoft Office solutions (Word, Excel, PowerPoint, etc.).
Ability to problem solve, learn quickly, and multi-task.
Good verbal, written and interpersonal communication skills.
Solid organizational skills and the ability to handle multiple projects simultaneously.
Education: High School diploma required; Associate's degree or specialized training in IT field preferred.
Experience and/or Training: Minimum of one year of previous IT experience required
$37k-69k yearly est. 10d ago
Financial Support Level II
OLSA Resources
Support specialist job in Park City, IL
Education/Experience Requirements 1. BS or BA in Finance, Accounting, or MIS 2. 5-7 years progressive experience in financial system support 3. Prefer Hyperion Administrative Services experience in design, development and support, plus SAP experience. The candidate should possess: • Demonstrated problem solving / analytical skills • Excellent communication / interpersonal skills • Maintain customer (Finance community and IT) focus while performing all responsibilities. • Develop accurate and consistent financial data for Global Pharmaceutical R&D by assisting in the assessment, data migration, testing, and deployment of all financial interfaces, SAP modules. • Act as a liaison between IT community and financial system users. • Ensure adequate financial and systems controls are in place consistent with company policies and procedures as well as generally accepted accounting principles: o Ensure integrity of data: Examples include execution of mapping verification of Fixed Assets. Edit desktop accounting procedures / reference manuals. o Document business processes in need of reengineering and provide systematic solutions to assist the reengineering effort. • Support successful execution of ERP implementation by assisting in the GPRD ERP Organizational Change Management initiative. Examples include edit desktop accounting procedures / reference materials, develop GPRD specific process user reference and training materials, support user community through training, and report development, create and maintain planning and reporting templates as requested by the Finance community, ensure proper documentation of all systems and financial business processes within the scope of the project.
QualificationsEnter qualifications here
Additional Information
$61k-118k yearly est. 60d+ ago
BIM IT Support Specialist
Selectek, Inc.
Support specialist job in Wauwatosa, WI
Selectek is looking for an IT SupportSpecialist to join our team and help power the technology backbone of our growing organization. In this role, you'll provide hands-on support for hardware, software, and BIM-related tools, including Autodesk products. This is an excellent opportunity for someone early in their career who's eager to learn, grow, and gain real-world IT experience in a tech-forward construction and engineering environment.
Key Responsibilities
Respond to and manage internal IT support tickets, providing timely assistance to team members.
Set up, configure, and maintain hardware for new and existing users (laptops, monitors, peripherals, etc.).
Troubleshoot issues related to Revit, Navisworks, and other Autodesk software used by design teams.
Support day-to-day IT needs, including software installations, updates, and license management.
Assist with Microsoft 365, Teams, and basic network troubleshooting.
Maintain accurate asset and configuration records, including inventory tracking.
Document troubleshooting steps and create internal knowledge base articles.
Escalate complex issues to senior IT staff or vendors when necessary.
Support remote employees and ensure their technology setups remain effective.
Help improve IT workflows and stay current with updates in Autodesk and BIM-related systems.
Required Qualifications
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience).
Solid understanding of hardware setup, operating systems (Windows/Mac), and software troubleshooting.
Strong communication and interpersonal skills - clear, patient, and team-focused.
Experience with Microsoft 365, Teams, and basic networking concepts.
Detail-oriented, organized, and able to manage time effectively across multiple support requests.
Eagerness to learn and contribute to a collaborative team environment.
Preferred / Bonus Experience
Familiarity with Autodesk tools such as Revit, Navisworks, AutoCAD, or BIM 360.
Experience supporting technology for construction, architecture, or engineering teams.
Pay: $28.85 - $33.65
Term: 6-months temp to perm
If you are qualified and interested in this opportunity, please send an updated resume to mKLankswert@selectek.net OR contact Kyle Lankswert directly by calling 470-203-9801.
$28.9-33.7 hourly 60d+ ago
PC Support Technician
Tier4 Group
Support specialist job in Milwaukee, WI
Job Description
Title: PC Support Technician
Type: Onsite
Duration: ASAP - December 2025
Perks: Competitive Rates, Benefits, free daily lunch when onsite
About the Role
We are seeking a PC Support Technician to join our PC Setup team, responsible for provisioning and deploying end-user computer hardware. This role will provide hands-on technical support for both home office and field users, ensuring seamless technology experiences.
Key Responsibilities
Deploy and configure PCs, mobile devices, and related hardware/software for end-users.
Troubleshoot and resolve technical issues related to operating systems, software configurations, and network connectivity.
Provide multi-channel technical support (e.g., chat, phone, email) in a fast-paced environment, handling multiple requests simultaneously.
Conduct initial client experience consultations, diagnosing issues and applying technical knowledge to resolve problems efficiently.
Continuously develop expertise in both field and home office technology, handling increasingly complex technical assignments.
Identify and suggest process improvements to enhance service quality and efficiency.
Collaborate with internal teams and technical experts to drive innovation and improve user experience.
Ensure clear and concise documentation of troubleshooting steps, resolutions, and process enhancements.
Maintain a professional, customer-focused approach, ensuring a high-quality end-user experience.
Qualifications & Skills
Education: Associate's or Bachelor's degree in Computer Science, MIS, or a related field or equivalent work experience.
Experience: Minimum 2 years of technical Help Desk or IT support experience.
Strong troubleshooting skills in PC hardware, mobile devices, operating systems, and software support tools.
Proficiency in technical problem-solving and issue resolution.
Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
Strong customer service orientation, with the ability to build rapport and manage expectations.
Ability to multi-task and prioritize in a dynamic environment.
Attention to detail, particularly in documentation and follow-through.
A team player with a continuous learning mindset, open to feedback and process improvement.
Self-motivated and reliable, able to meet deadlines and work independently when needed.
Nice-to-Have Skills
Experience with enterprise IT environments and help desk ticketing systems.
Familiarity with Epic EMR, Medical Manager, Intergy, or similar software (if applicable).
Knowledge of ITIL practices and service management principles.
$35k-61k yearly est. 17d ago
Application Specialist
SMC 4.6
Support specialist job in Milwaukee, WI
PURPOSE
As an Automation Application Specialist, your primary responsibility is to provide technical expertise, support, and guidance to clients in implementing industrial automation solutions. You will serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively.
ESSENTIAL DUTIES
Participate in monthly conference call and provide application success stories, share and distribute details to branch team
Focus on identifying and closing major revenue producing projects
Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product.
Identify all specifications and regulatory needs at the customer level; and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist.
Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses, with regular cadence
Deliver training sessions and workshops to clients' engineering and operations teams on the use and maintenance of automation systems.
Document and monitor sales activity in SMC's SalesConnect system, including meetings and opportunities as invited user or team member to the respective CRM entry
Assist sales employees in detailed technical presentations to all levels of customers, lunch & learns, tent shows, mini panel expos, etc….
Successfully complete other duties as prescribed by sales management as necessary
Collaborate with clients to understand their unique manufacturing processes, challenges, and automation objectives.
Work closely with clients and internal engineering teams to design, configure, and customize automation solutions.
Stay abreast of competitive outlook, assisting with gap analysis, industry trends, emerging technologies, and best practices in industrial automation.
Identify opportunities for process improvements and innovation within client operations, recommending new automation solutions or enhancements.
Collaborate with product development teams to provide feedback and insights for future product enhancements or new product development
Provide guidance and best practices for operating, monitoring, and troubleshooting industrial automation equipment and software.
Provide technical support to clients during the implementation phase, addressing system configuration, integration, and performance issues.
PHYSICAL DEMANDS/WORK ENVIRONMENT
Fast paced environment (includes both office and field work)
Travel with some extended stay away from home
Physically capable of lifting SMC products and displays up to 50 lbs.
MINIMUM REQUIREMENTS
Bachelor's Degree, or equivalent work experience
Advanced industrial automation product and application experience with SMC or equivalent industry
Experience with or knowledge of competitive product and applications
Demonstrated ability to correctly apply and implement our newest “high tech” products.
Extensive SMC Application knowledge or equivalent industry
Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical.
Fluid Power Pneumatic Specialist Certification preferred
Proficient in CRM and the use of computers and ability to learn new programs and tools as required
Clean driving record
For internal use only:eng001
$73k-100k yearly est. 5d ago
IT Helpdesk Technician - Level 1
Horizon Retail Construction 3.6
Support specialist job in Sturtevant, WI
Job Description
Horizon Retail Construction, an established national general contractor, has an immediate opening for an
IT HELPDESK TECHNICIAN - L1
at our Corporate Headquarters in Sturtevant, Wisconsin.
Summary of Responsibilities:
Responsible for maintaining help desk tickets
Set-up and deploy equipment to new office and field employees
Provides support and triage incoming phone, voicemail, tickets, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies
Installing upgrades, repairs, movement and replacement of desktops, laptops, and peripherals
Identify hardware and software technical issues and malfunctions.
Provide training to end users as well as create and maintain training manuals
Perform physical inventory, minor hardware repair, equipment delivery, and testing
Assist with IT projects and business initiatives
Interview users to collect information about problems and lead user through diagnostic procedures to determine source of errors
Handle problem recognition, research, isolation, resolution, and follow-up for user problems, referring more complex problems to Systems Engineer
Basic server access to create/modify/terminate user accounts, phone management, etc.
Summary of Qualifications:
Bachelors or Associates Degree in Information Technology or a related field is OR Actively Pursuing Degree in Information Technology
Experience with Windows and Office products (Outlook, Excel, Word, PowerPoint)
Experience with Microsoft 365 products (SharePoint, Teams, Teams Voice, OneDrive)
Ability to work in a team environment to meet critical deadlines
Experience with Apple devices such as iPhones and iPads
Previous customer service experience
Summary of Preferred Skills:
Experience with Ticket and Asset Management software (e.g., Lansweeper)
Someone who has good written, oral, listening skills and customer service
Power Automate Experience
In addition to a casual atmosphere and a great company culture, Horizon offers a competitive benefit package including health, dental, vision, life, critical illness, and accident insurance, as well as a flex spending account and a 401(k) with company match.
Job Posted by ApplicantPro
$49k-62k yearly est. 27d ago
Family Support Supervisor - Organ Donation
Versiti 4.3
Support specialist job in Milwaukee, WI
Located in Milwaukee, Wisconsin, Versiti Organ and Tissue is a federally designated Organ Procurement Organization, (OPO) supporting the transplant community in southeastern Wisconsin. While we recover organs for life-saving transplant, we prioritize a family-centered process, supporting both our donors and their families throughout the end-of-life, donation, and bereavement processes. We educate both the public and medical professionals about the tremendous need for organ and tissue donors. We are guided by an advisory board that includes members from the community and affiliated transplant centers. Our service area includes 50 critical care hospitals and 3 transplant centers for a population of 2.3 million people in a 12-county region. We are the region's primary, most current source of information about organ and tissue donation in collaboration with our state team, Donate Life Wisconsin. More than 100,000 Americans are waiting for the organ they need to survive. 2,000+ of those individuals reside in Wisconsin. The need is great, and Versiti is committed to increasing the number of donated organs, eyes and tissue available for transplant to save and enhance lives.
Position Summary
The Family Support Supervisor is a true donation advocate. They are responsible for organ donation authorization rates by overseeing the day-to-day operations and strategic initiatives of the Family SupportSpecialist team. They are responsible for training and competency of the Family SupportSpecialist team as well as obtaining authorization from potential donor families to choose the legacy of donation for their loved one. At Versiti, this is achieved through high- caliber, compassionate, and collaborative family support, working closely and effectively alongside other Versiti OPO staff as well as hospital care teams to develop effective care plans to achieve goals. The Family SupportSpecialist Supervisor is committed to outcome- oriented care, ensuring the donation process remains family-centered while optimizing the OPO's opportunity to save lives.
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Essential Responsibilities
Responsible for organ donation authorization rate that exceeds national average
Oversees the operations of the family support team including the following: o Ensures appropriate schedule coverage and makes changes as necessary o Determines annual authorization goals and metrics, collaborates with Manager to monitor rates and adjust increase rates as needed
Ensuring FSS, and any other staff that may have donation conversations, are appropriately trained
Ensuring FSS team is effective and proficient in the following areas: o Managing family conversations o Gathering social dynamic information of potential patients o Navigating conflict o Collaboration with medical personnel o Cultural humility
Works in collaboration with FSS educator to identify education opportunities, develops and executes internal and external trainings
Collaborates with clinical team to ensure team has appropriate clinical education and awareness and hospital development team to ensure team has appropriate hospital and community education and awareness
Leads continuous improvement activities that lead to increased authorization rates
Provides on-site support for staff and families as appropriate
Serves as Administrator on call
Qualifications
Required Qualifications:
1+ years' experience working with family dynamics within a medical or health care setting, hospice, bereavement or grief counseling
1+ years' experience in a training or leadership role
Preferred Qualifications:
1+ years OPO experience
Educational Requirements:
Bachelor's degree in social work, Sociology, Public Health, Chaplaincy, or related field
Associate's degree in social work, Sociology, Public Health, Chaplaincy, or related field plus an additional 2 years related experience (minimum of 3 years overall) in lieu of required degree
Licenses and Certifications
Valid Wisconsin Driver's license required
#AJ123
#LI-MM1
$38k-51k yearly est. Auto-Apply 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Milwaukee, WI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a support specialist earn in West Allis, WI?
The average support specialist in West Allis, WI earns between $26,000 and $58,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in West Allis, WI
$39,000
What are the biggest employers of Support Specialists in West Allis, WI?
The biggest employers of Support Specialists in West Allis, WI are: