IT Field Technician
Support specialist job in Novi, MI
Job title: IT Field Technician
Duration: 12+ months
Location: Novi, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital.
Note: Must live within a 30-minute commute to Novi, MI
Principal Duties and Responsibilities:
Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
The IT Technician performs semi-complex work within technical or paraprofessional area.
Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
Must have 2-3+ years of IT Field Support experience (Client/customer facing)
One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms.
Preferred Skills & Experience:
Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred
Education:
HS Diploma or equivalent.
Preferred education:
Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
Desk side Support
Support specialist job in Detroit, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Desk side Support Representative Distributed Client Services
Location: DETROIT,MI-48243
Duration: 1 Year (with possible extension)
Client: IBM- AT&T
Job Description:
· End user trouble shooting skills
· Experience with working with tickets
· Proficient with windows 7
· Audio video support
· Good customer facing skills
· This job is 35-40 hours a week.
· Must have a valid driving license
Qualifications
share response
Additional Information
If you are interested, Please contact
Shubham
************
***************************
Easy ApplyHelp Desk Support
Support specialist job in Ann Arbor, MI
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Duration: 4 Months
• Provide exemplary client support and technical issue resolution via phone and email.
• Provide exemplary client support and technical issue resolution via email as needed
• Maintain strong knowledge on supported products
• Meet performance objectives in call quality, customer satisfaction surveys, and call handling
• Provide timely follow up on outstanding client issues
• Effectively communicate and interact with staff assigned to assist in resolving client issues
• Facilitate general web-based sessions to aid new customers in implementing CS software
• Assist with Customer Service queues and Service Reception as needed
• Strong call handling soft skills
• Strong software and hardware troubleshooting skills
• Ability to self manage and work as a contributing member of a team
• Ability to stay motivated in a fast paced, high pressure environment
• Strong research and problem solving skills
• Ability to quickly learn and master technical or complex information
Additional Job Requirements
• 1 Year of customer service experience required
• Associates or bachelor's degree a plus
• Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must.
Additional Information
To schedule an interview, please contact;
Rakhi Sharma
************
IT Support Analyst
Support specialist job in Pontiac, MI
Piston Group is looking for an IT Support Analyst (Pontiac, MI) to be responsible for supporting, troubleshooting, and delivering personal computer system solutions and initial support for IT infrastructure for the enterprise. The candidate will also participate in projects pertaining to hardware / software implementation, security initiatives and the continuous improvement of processes and systems.
Piston Group wasn't just founded to make things. It was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar.
Why Piston Group?
Competitive Wages, Paid Holidays & Vacation, Medical & Rx Plans, Dental & Vision Plans, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Life & Disability Coverage, 401K with Company Match, Tuition Reimbursement , Vehicle and Product Discounts
Responsibilities
Provide technical support to end users to maintain business operations and minimize downtime.
Execute and implement all personal computer software and hardware implementation plans.
Provide testing and implementation of all personal computer components.
Communicate / escalate issues and needs with the Senior IT Specialist in a timely manner.
Where personal computer software and hardware components are deficient, implement changes to bring personal computer components into conformance.
Provide direction for the development of flexible, integrated, easily maintained and operationally effective personal computer components.
Maintain personal computer hardware and software in area of responsibility. Keeps current on new technologies and staff productivity tools.
Responsible for maintaining incidents, change requests and CMDB CIs in ServiceNow.
Assist in the installation, configuration, and management of server infrastructure (VMWare, Rubrik, etc), all Local and Wide Area Network systems such as Cisco switches and routers along with the full Meraki stack (Security appliance, Switches, Wireless, cameras).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Bachelor Degree in Computer or Technology-related field is preferred.
A minimum of 4 years of related experience in the following areas is required:
Windows Client OS deployment and support
Device support (PC, mobile device, printer, desk phone, etc)
Office 365 (Entra AD, Outlook, Teams, OneDrive, Sharepoint, etc)
Active Directory (Users / Groups / Computers, DNS, DHCP, SCCM Remote Control, etc)
Server management (patching, maintenance, etc)
Equipment inventory, ordering and asset management
Experience in the following areas is not required but recommended:
MS Teams video conference / collaboration room systems
ServiceNow (Incident Management, Change Management, CMDB)
Cisco Call Manager / Unity Voicemail
Must be able to occasionally lift and/or move up to 20 pounds.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
EEO Statement:
Piston Group is proud to be an Equal Opportunity and Affirmative Action Employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Auto-ApplyBI Production Support Specialist
Support specialist job in Southfield, MI
Job DescriptionDuties/Responsibilities
Proactively monitor application health
Respond to tickets from ticketing system and other stakeholders
Monitor defect management queue and drive resolution
Provide status update in daily stand up calls
Publishing of a weekly, monthly application health status
Support administration of user privileges, user creation and role management
Performing root cause analysis of production issues and publish to stakeholders
Guide external resources on prioritizing tasks to support project
Implement, publish, and updating production support documentation and processes
Post-Production support (Production launch support as required)
Work on minor bug fixes or enhancements as required
Perform audit reviews with deployment team and plants to ensure system quality
Qualifications
Bachelors or other degree in Information Technology
Automotive industry experience preferred
Excellent problem-solving skills and analytical skills
2+ Year(s) of relational database/SQL experience.
Knowledge of Service Oriented Architecture (SOA).
Ability to work effectively in a team environment
Strong communication and customer service skills, both written and verbal, with the ability to communicate at all levels of the organization
Strong interpersonal skills with the ability to work independently and within a team environment
Experience in SQL, SSIS, SSRS, Power BI, Snowflake (Data Warehousing), Python, integration tools and code migration is preferred. If not these tools, similar tools required
Knowledge of MS Office applications including Word, Project, PowerPoint, and Excel
Presentation skills
Fluent in English.
Application Specialist
Support specialist job in Detroit, MI
PURPOSE * As an Automation Application Specialist, your primary responsibility is to provide technical expertise, support, and guidance to clients in implementing industrial automation solutions. You will serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively.
ESSENTIAL DUTIES
* Participate in monthly conference call and provide application success stories, share and distribute details to branch team
* Focus on identifying and closing major revenue producing projects
* Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product.
* Identify all specifications and regulatory needs at the customer level; and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist.
* Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses, with regular cadence
* Deliver training sessions and workshops to clients' engineering and operations teams on the use and maintenance of automation systems.
* Document and monitor sales activity in SMC's SalesConnect system, including meetings and opportunities as invited user or team member to the respective CRM entry
* Assist sales employees in detailed technical presentations to all levels of customers, lunch & learns, tent shows, mini panel expos, etc….
* Successfully complete other duties as prescribed by sales management as necessary
* Collaborate with clients to understand their unique manufacturing processes, challenges, and automation objectives.
* Work closely with clients and internal engineering teams to design, configure, and customize automation solutions.
* Stay abreast of competitive outlook, assisting with gap analysis, industry trends, emerging technologies, and best practices in industrial automation.
* Identify opportunities for process improvements and innovation within client operations, recommending new automation solutions or enhancements.
* Collaborate with product development teams to provide feedback and insights for future product enhancements or new product development
* Provide guidance and best practices for operating, monitoring, and troubleshooting industrial automation equipment and software.
* Provide technical support to clients during the implementation phase, addressing system configuration, integration, and performance issues
PHYSICAL DEMANDS/WORK ENVIRONMENT
* Fast paced environment (includes both office and field work)
* Travel with some extended stay away from home
* Physically capable of lifting SMC products and displays up to 50 lbs
MINIMUM REQUIREMENTS
* Bachelor's Degree, or equivalent work experience
* Advanced industrial automation product and application experience with SMC or equivalent industry
* Experience with or knowledge of competitive product and applications
* Demonstrated ability to correctly apply and implement our newest "high tech" products.
* Extensive SMC Application knowledge or equivalent industry
* Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical.
* Fluid Power Pneumatic Specialist Certification preferred
* Proficient in CRM and the use of computers and ability to learn new programs and tools as required
* Clean driving record
For internal use only: Sales001
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Support specialist job in Detroit, MI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Operations Support (After-hours)
Support specialist job in Southfield, MI
Full-time Description
RJ Logistics is seeking a customer-focused After-hours Operations Support professional to join our growing. This position is responsible for providing streamlined business continuity and operational support to the Carrier Team by delivering a positive end-to-end experience. This role involves managing shipment details, resolving issues, tracking freight, coordinating with carriers, and maintaining effective communication across shifts and with customers. This hybrid position will be remote providing weekend support coverage and in-person during the weekdays scheduled.
Key Responsibilities
· Track and monitor shipment details to ensure accurate communication and timely updates.
· Call drivers and utilize tracking tools to monitor freight in transit.
· Resolve shipment issues promptly to maintain operational efficiency.
· Coordinate with carriers to confirm pickup and delivery schedules.
· Maintain clear and professional communication with customers, carriers, and internal teams across shifts.
· Accurately document and update shipment statuses in relevant systems.
· Support business continuity by providing reliable after-hours operational coverage support.
Key Skills & Abilities
· Proven experience in logistics or customer service support roles.
· Strong organizational and administrative skills to manage multiple shipments and deadlines.
· Ability to identify issues with a focus on delivering positive solutions.
· Present well-developed interpersonal skills and service skills with the ability to always uphold professionalism.
· Be flexible - quickly adjust to new conditions, priorities, or challenges in a dynamic work environment.
Why RJ Logistics | People-Centric. Customer-Obsessed. Growth-Driven.
At RJ Logistics, we believe in Being Better Than Yesterday. Join a growing, relationship-driven team that values integrity, collaboration, and innovation - that invests in our team members success.
Engineering Support Specialist - Senior (1447857)
Support specialist job in Auburn Hills, MI
Job Description The Senior Energy Specialist will assist manufacturing facilities in developing and implementing projects to optimize energy used by buildings, processes, machines, and equipment to minimize energy loss and reduce energy waste during production and non- production periods. The position will develop energy efficiency and conservation initiatives and monitor energy compliance. Will also assist the manufacturing engineering organization in developing energy efficient standards, initiatives, and specifications, so that new facilities, processes, machines, and equipment will use less energy than those they replace. This position will help support the 2030 carbon emissions reduction goal in supporting manufacturing plants and development of carbon neutrality roadmaps.
Manage routine energy reports and regular monitoring of energy consumption and non-production curtailment results
Assist the manufacturing engineering and global SPW Energy Domain organization to develop and deploy energy efficiency standards, initiatives, and specifications
Analyze plant energy KPI progress and communicate this information to plant, regional and global leadership
Support the implementation and maintenance of the plant's energy management system to meet ISO 50001 and SPW Energy Domain requirements.
Provide energy training and conduct annual documentation reviews (e.g., energy reviews, SEU matrix, training matrix)
Conduct regular energy treasure hunts/energy workshops/energy business club meetings and follow up to ensure implementation and advise plant leadership of findings
Assist plants with developing and updating energy action plans
Lead the development of energy best practice projects to improve key performance metrics
Support the global energy organization in the review and analysis of energy best practices and innovation-based projects
Support new equipment programs at the concept stage to ensure that energy design specifications and standards are included
Assist plants with participation in energy programs (e.g., rebates, demand response, strategic energy management)
Assist plants with energy benchmarking exercises (e.g., plant level, regional, global).
Requirements:
Basic Qualifications
Bachelor's degree in Engineering
Minimum of five years of relevant energy experience in manufacturing and utilities such as compressed air systems, chillers, air handling units, and processes such as paint spray booths, paint ovens, parts washers, coolant pumping systems, etc.
Certified Energy Manager (CEM) professional certification
Competency in performing engineering analysis and calculations for all systems and processes that utilize electricity and natural gas.
A basic understanding of the utility and incentive process to help plants with collecting incentives and rebates for energy efficiency projects and initiatives
Effective written and verbal communication skills
Strong leadership, analytical and problem-solving skills
Proficient use of Microsoft Office suite and/or other software.
Preferred Qualifications
At least 8 years of energy management
Additional energy related professional certifications (e.g., Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Auditor (CEA), Certified Measurements and Verification Professions (CMVP))
Contract to hire opportunity
Peer Support Specialist - Veteran's Services Non-Certified
Support specialist job in Southfield, MI
Why should you join Easterseals MORC?
Easterseals MORC recognizes that our employees are our greatest assets. We have been recognized and received several awards honoring our commitment to excellence relative to our human resources practices, including:
Metro Detroit's 101 Best & Brightest Companies to Work For
West Michigan's 101 Best & Brightest Companies to Work For
Want More?
As a full-time employee at Easterseals MORC you're eligible for the following benefits:
We value diversity and believe in motivating employees to do their very best
Our work environment encourages innovation and supports state-of-the-art evidence-based practice models to better support our mission
We offer ongoing training and professional development opportunities, including providing up to $6500 for CME and ongoing training requirements.
Continued professional development
Company-paid laptop to do your job with ease
Competitive salaries
Bonus opportunities
Medical/Dental/Vision coverage with company contribution
Generous Vacation Time
Mileage reimbursement
401K with company match
Healthcare reimbursement
Dependent reimbursement
Wellness program and incentives
Performance bonus opportunities
Dress for your day
Cutting edge technology
Public Service Loan Forgiveness
Easterseals MORC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
1. Promotes and participates in activities that enhance individual recovery such as community inclusion activities, advocacy and anti stigma, education opportunities, etc.
2. Direct services may include outreach and engagement, linkage to community supports, transportation, in-home services, group facilitation and advocacy.
3. Attends team meetings and receives assignments from supervisor, team leader or designee. Assists team and staff in identifying program environments that are conducive to recovery; lending their unique insight into mental illness or dual diagnosis and what makes recovery possible.
4. Promotes individual decision-making and participates in the person-centered planning process. Assists individuals in determining goals and objectives that will help reach recovery. Assists individuals in creating relapse prevention strategies (WRAP).
5. Assist consumers in obtaining services that suit their individual recovery needs.
Must meet the following requirmnets:
1. received services through Community Mental Health Organization
2. in recovery and/or willing to share your recovery story to assist with skill building, recovery/life goal setting, problem solving, utilizing WRAP and other self-help recovery tools, and serving as a model for personal recovery).
3. Posses a highschool diploma or GED.
Engineering Support Specialist - Senior
Support specialist job in Auburn Hills, MI
Transforming the Future with Convergence of Simulation and Data Engineering Support Specialist - Senior Our client in Auburn Hills, MI is looking for an Engineering Support Specialist - Senior. This is a contract position. What You Will Do: The Senior Energy Specialist will assist manufacturing facilities in developing and implementing projects to optimize energy used by buildings, processes, machines, and equipment to minimize energy loss and reduce energy waste during production and non- production periods. The position will develop energy efficiency and conservation initiatives and monitor energy compliance. Will also assist the manufacturing engineering organization in developing energy efficient standards, initiatives, and specifications, so that new facilities, processes, machines, and equipment will use less energy than those they replace. This position will help support the 2030 carbon emissions reduction goal in supporting manufacturing plants and development of carbon neutrality roadmaps.
* Assist the manufacturing engineering and global SPW Energy Domain organization to develop and deploy energy efficiency standards, initiatives, and specifications.
* Manage routine energy reports and regular monitoring of energy consumption and non-production curtailment results.
* Analyze plant energy KPI progress and communicate this information to plant, regional and global leadership.
* Support the implementation and maintenance of the plant's energy management system to meet ISO 50001 and SPW Energy Domain requirements.
* Provide energy training and conduct annual documentation reviews (e.g., energy reviews, SEU matrix, training matrix).
* Conduct regular energy treasure hunts/energy workshops/energy business club meetings and follow up to ensure implementation and advise plant leadership of findings.
* Assist plants with developing and updating energy action plans.
* Lead the development of energy best practice projects to improve key performance metrics.
* Support the global energy organization in the review and analysis of energy best practices and innovation-based projects.
* Support new equipment programs at the concept stage to ensure that energy design specifications and standards are included.
* Assist plants with participation in energy programs (e.g., rebates, demand response, strategic energy management).
* Assist plants with energy benchmarking exercises (e.g., plant level, regional, global).
Basics:
* Bachelor's degree in Engineering.
* Minimum of five years of relevant energy experience in manufacturing and utilities such as compressed air systems, chillers, air handling units, and processes such as paint spray booths, paint ovens, parts washers, coolant pumping systems, etc.
* Certified Energy Manager (CEM) professional certification.
* Competency in performing engineering analysis and calculations for all systems and processes that utilize electricity and natural gas.
* A basic understanding of the utility and incentive process to help plants with collecting incentives and rebates for energy efficiency projects and initiatives.
* Effective written and verbal communication skills.
* Strong leadership, analytical and problem-solving skills.
* Proficient use of Microsoft Office suite and/or other software.
Preferred:
* At least 8 years of energy management.
* Additional energy related professional certifications (e.g., Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Auditor (CEA), Certified Measurements and Verification Professions (CMVP)).
How You Will Be Successful:
* Envision the Future
* Communicate Honestly and Broadly
* Seek Technology and Business "First"
* Embrace Diversity and Take Risks
What We Offer:
* Competitive Salary
* Comprehensive Benefit Package
* 401(k) with matching contributions
* Paid Time Off
* Employee Discounts
* Free training on all Altair products
Why Work with Us:
Altair is a global technology company providing software and cloud solutions in the areas of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities.
Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing.
For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com
Ready to go? #ONLYFORWARD
At our core we are explorers; adventures; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges.
Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.
Youth Peer Support Specialist - General Behavioral Health
Support specialist job in Detroit, MI
Do you enjoy working in a diverse and multipurpose environment? If you do then the General Behavioral Health (GBH) department is the place for you! The Youth Peer Specialist (YPSS) will act as a support and resource for youth with serious emotional disturbances (SED) who are receiving services in the behavioral health system. Utilizing their own lived experience in a system of care (community mental health, juvenile justice, CPS, etc.), the YPSS supports and assists clients through skill building, information sharing, and direct support. YPSS's act as a key member of the treatment team by working with youth one on one or in a group, supporting them in achieving goals through shared activities and interventions. YPSS's will support youth empowerment by assisting youth in developing skills to improve their overall functioning and quality of life. The Youth Peer Support Specialist also works collaboratively to support systems change by increasing youth and family involvement and decreasing unintentional bias/stigma about child/youth receiving services.
Does this sound like the position for you?!
To qualify for this exciting opportunity you will need:
High School Diploma/GED
Must obtain MDCH Certified Peer Support Specialist within 6 months of hire and maintain throughout employment
Must be between the age of 18-24 years old, current or prior involvement with the public mental health, child welfare, special education, and/or juvenile justice systems
Possess knowledge of community services and resources including accessibility to public transportation
Access to a private vehicle for day to day job performance is preferred
Ability to maintain a flexible work schedule in order to meet the needs of youth
If position requires driving, you must be able to provide proof of having a current, valid driver's license, reliable transportation, and current automobile insurance
Ability to demonstrate basic computer skills related to Windows navigation, Microsoft Office and general office equipment
While you are taking care of our clients, we want to take care of you!
TCC offers a Comprehensive Benefits Package including:
Medical & prescription coverage with a minimal employee contribution
100% employer paid dental & vision coverage for all full time staff members & eligible dependents
Employee life insurance & optional dependent life Insurance
Accident & critical illness insurance
403(b) thrift plan with employer match after 1 year; fully vested after 2 years
Employee assistance program
Continuing education & full licensure stipend
Longevity pay after 3 years
160 hours of paid time off your 1st year, 200 hours your 2nd year, up to 280 hours
10 paid holidays
Approved site for the National Health Services Corps
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
Auto-ApplyService Continuity & Patient Branch Support Specialist
Support specialist job in Monroe, MI
At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY!
Competitive Pay
Advancement Opportunities
Medical, Dental & Vision Insurance
HSA Account w/Company Contribution
Pet Insurance
Company provided Life and AD&D insurance
Short-Term and Long-Term Disability
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Employee Referral Bonus Program
Social Recognition Program
Employee Engagement Opportunities
CALM App
401k (with a matching program) / Roth IRA
Company Discounts
Payactiv/On-Demand Pay
Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays
The Service Continuity & Patient Branch Support Specialist plays a key role in managing the renewal of durable medical equipment rentals and delivering excellent patient service in a branch setting. This position is responsible for processing Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification orders, while ensuring accurate documentation, insurance compliance, and timely billing. The role also includes direct support to patients who visit the branch-assisting with equipment selection, order intake, insurance verification, and payment collection. Strong attention to detail, clear communication, and a patient-first mindset are essential to succeed in this role. Responsibilities and Duties: Rental Equipment Management
Handle Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification processes tied to rental equipment.
Review daily reports to identify patients eligible for RUL or BEM order processing.
Verify patient demographics, insurance details, and billing information for accuracy.
Perform insurance verification and same/similar checks to meet compliance requirements.
Review supporting documentation to confirm qualification and ensure appropriate billing.
Process all incoming RUL and BEM orders in a timely manner.
Manage sales orders on hold due to re-qualification needs, working with patients and prescribers to gather required documentation.
Follow up daily on assigned patients and equipment to support accurate and timely reimbursement.
Patient and Branch Support
Greet and assist walk-in customers and patients in a professional and friendly manner
Answer questions about medical equipment, supplies, insurance coverage, and payment options
Educate patients on proper use and care of equipment such as, walkers, nebulizers, and other DME items
Input and process sales orders accurately in the system for patients who walk in with prescriptions
Collect and verify prescriptions, insurance cards, and identification
Ensure compliance with Medicare, Medicaid, and private insurance documentation requirements
Coordinate with physicians' offices to obtain missing paperwork or approvals
Prepare equipment for in-branch pickup, including basic assembly or setup if applicable
Discuss patients' financial responsibility and collect Method of Payment for equipment or supplies being dispensed at the branch
Work closely with customer service teams to ensure smooth patient experiences
Communicate issues or delays clearly and promptly to patients
Other Duties as Assigned
Support special projects or temporary needs within the branch
Participate in training and stay updated on DME products, insurance guidelines, and compliance standards
Perform other tasks and responsibilities as assigned to support departmental and organizational objectives
Qualifications: Education: Graduate of an accredited high school or GED equivalent. Experience/Knowledge/Skills/Physical Requirements:
Strong Medicare, Medicaid & Commercial Payer HME experience
Experience in HME/DME referral intake and/or billing helpful.
Progressively responsible reimbursement experience in HME.
Ability to understand reimbursement implications due to industry changes.
Strong verbal and written communication skills.
TEAM Player with excellent interpersonal and organizational skills
Extensive computer use requires strong typing ability. Must type @ least 40 WPM: Brightree experience a plus
Strong telephone skills
IT Field Technician
Support specialist job in Rochester, MI
Job title: IT Field Technician
Duration: 12+ months
Location: Rochester, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital.
Note: Must live within a 30-minute commute to Rochester, MI
Principal Duties and Responsibilities:
Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
The IT Technician performs semi-complex work within technical or paraprofessional area.
Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
Must have 2-3+ years of IT Field Support experience (Client/customer facing)
One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms.
Preferred Skills & Experience:
Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred
Education:
HS Diploma or equivalent.
Preferred education:
Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
Help Desk Support
Support specialist job in Ann Arbor, MI
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Duration: 4 Months
• Provide exemplary client support and technical issue resolution via phone and email.
• Provide exemplary client support and technical issue resolution via email as needed
• Maintain strong knowledge on supported products
• Meet performance objectives in call quality, customer satisfaction surveys, and call handling
• Provide timely follow up on outstanding client issues
• Effectively communicate and interact with staff assigned to assist in resolving client issues
• Facilitate general web-based sessions to aid new customers in implementing CS software
• Assist with Customer Service queues and Service Reception as needed
• Strong call handling soft skills
• Strong software and hardware troubleshooting skills
• Ability to self manage and work as a contributing member of a team
• Ability to stay motivated in a fast paced, high pressure environment
• Strong research and problem solving skills
• Ability to quickly learn and master technical or complex information
Additional Job Requirements
• 1 Year of customer service experience required
• Associates or bachelor's degree a plus
• Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must.
Additional Information
To schedule an interview, please contact;
Rakhi Sharma
************
Desk side Support
Support specialist job in Ann Arbor, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Desk side Support Representative Distributed Client Services
Location: ANN ARBOR,MI 48108
Duration: 1 Year (with possible extension)
Prior experience supporting Thomson Reuters customer strongly preferred.
Mac OS support in enterprise environment strongly preferred.
Knowledge of MS Windows 7, Mac OS, MS Office, MS Exchange and PC & Mac Hardware Intermediate to Expert end user of common office technology (MS Office, Web-based Applications, etc.), history of self-training on new applications as necessary Strong technical aptitude, troubleshooting and organizational skills Superior customer service orientation
Experience working with multiple groups Excellent communication and interpersonal skills
Qualifications
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Additional Information
If you are interested, Please contact
Shubham
************
***************************
Easy ApplyAviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Support specialist job in Southfield, MI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Certified Peer Support Specialist - Behavioral Health Urgent Care - Oakland
Support specialist job in Southfield, MI
Easterseals MORC is hiring for a Certified Peer Support Specialist to help make a difference and become part of something bigger than yourself!
We are looking for Game Changers!
The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.
Benefits of Being a Superhero!
Benefits:
Low-cost Dental/Health/Vision insurance
Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
Generous 401K retirement plan
Paid Leave Options Available
Up to $125 bonus for taking 5 days off in a row.
10 paid holidays and 3 floating holidays (Over 30 days total of paid time off)
Wellness Programs
We are a PSLF (Public Service Loan Forgiveness) Employer.
We provide bonuses and extra incentives to reward hard work & dedication.
Mileage reimbursement in accordance with IRS rate.
Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
Student loan repayment options
Pet Insurance
Qualifications:
Be a Certified Peer Support Specialist.
Be at least 18 years of age.
Have a high school diploma or General Education Diploma (GED).
Primary diagnosis of a mental health condition.
Have a strong personal knowledge of what it is like to have first-hand lived experience with a mental health condition that has caused a substantial life disruption.
Has been a recipient of mental health treatment and/or services for at least one year.
Have personal experience in navigating complex mental health treatment services.
Self-identifies as having a mental health condition with a substantial life disruption and shares their recovery story in supporting others.
Duties and Responsibilities:
Engage individuals in a welcoming, hopeful, empathetic manner even during acute phase.
Collaborates as part of an interdisciplinary team in assessing, planning, implementing, and evaluating services for psychiatric, co-morbid, and/or co-occurring psychiatric and substance use disorder consumers in the urgent care setting.
Deliver urgent care services to persons presenting with complex needs in physical health, mental health and substance abuse.
Share mental health story through lived experience of moving from hopelessness to hope.
Assist individuals with completing self-screening tools such as PHQ9, PTSD-5, AUDIT/AUDIT-C and AHC.
Integrate physical and mental health care, including the development of wellness plans.
Develop, implement and provide health and wellness supports to address preventable risk factors for chronic conditions.
Advocate and assist with opportunities to engage in self-directed care.
Provide supportive services during and after urgent or crisis situations.
Assist with referring and guiding individuals for accessing benefits, utilizing public assistance, locating housing assistance, and community resources.
Assist individuals with identifying changes in behavior, attitude, feeling and thought that are triggers for relapse. Assist in the development of a relapse prevention/crisis plan utilizing personal, community and provider support. Create clear and understandable crisis plans with individuals.
Assists individuals in determining goals and objectives that will help reach recovery. Assists individuals in creating relapse prevention strategies (WRAP).
Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!
Deskside Suppor
Support specialist job in Southfield, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Deskside Support Representative Distributed Client Services
Location: SOUTHFIELD,MI
Duration: 12 months with possible extension
Job Description:
Qualifications
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Additional Information
For more information, Please contact
Shubham
97295-4595
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Support specialist job in Redford, MI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military