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Support specialist jobs in Wilmington, NC

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  • Help Desk Support Specialist (JOB ID: 002726)

    Innovien Solutions

    Support specialist job in Wilmington, NC

    HELP DESK SUPPORT SPECIALIST Innovien Solutions is currently hiring for an IT Support Admin to join as a resource for one of our clients within the Food Packaging industry that will be working onsite (5 days per week) sitting in Wilmington, NC. This Admin will be supporting troubleshooting responsibilities of label printers, desktops, and operating systems. Therefore, this Admin should possesses some professional experience in end support of applications within the O365 suite and basic desktop/laptop hardware troubleshooting expertise. HELP DESK SUPPORT SPECIALIST REQUIREMENTS: At least 1+ year of hands-on experience in an end-user/desktop support position - Professional or Internship related experience (installing Microsoft updates, troubleshooting PC/Printer issues, & collaborating across various teams) At least 1+ year of experience supporting O365 suite applications including setting up mailboxes, password resets, and network connectivity Proactive work ethic, eager to learn, and ability to access in a fast paced production environment Technical knowledge gained through education, certifications, or hands-on experience in a networking/software troubleshooting environment Exposure to IT tools through internships, school projects, lab work, or entry level roles PLUS SKILLS (NOT REQUIRED): EntraID/Azure knowledge Experience with label printers, specifically Zebra label printers B.S. Degree in Information Technology HELP DESK SUPPORT SPECIALIST RESPONSIBILITIES: Assess and troubleshoot various desktops, software, network, as well as factory and office equipment Complete end user requests including updating internet content using the CMS and basic HTML, creating label printer templates, online website accounts, setting up exchange on mobile devices, setting up VPN connections, and working with users to help troubleshoot VPN connection errors Responsible for desktop management including installing Microsoft updates, adding computers to domain, and running anti-virus. Collaborate with leadership on IT projects and initiatives
    $35k-61k yearly est. 1d ago
  • Conflict of Interest Specialist

    Skadden 4.9company rating

    Support specialist job in Wilmington, NC

    We invite you to review our current business services professionals openings to learn about the opportunities available across the firm. About Us Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world's major financial centers. The Opportunity We are seeking a Conflict of Interest Specialist to join our Firm. This individual will provide conflicts assistance to attorneys, legal assistants, and professional staff by taking requests and retrieving information from various files, databases, online sources, and outside services. The individual will maintain internal database information. The hours of this position are Monday - Friday, 4:00 p.m. - 12:00 a.m.. This position can be based in our Boston, Chicago, Houston, New York, Washington D.C., or Wilmington office. Please note that the Firm will not sponsor applicants for work visas for this position. Performs accurate and methodical searches in the Firm's Conflicts of Interest System relevant to new business, investment, or hiring when working in either the office or remotely. Reports accurate written results to requesting attorneys, legal assistants, and professional staff. Performs conflicts checks in off-hours from a remote location, on a rotational basis. Assists in maintaining and updating the Conflicts System. Maintains organization of the Conflicts group. Responsible for testing and learning new Conflicts applications and systems. Uses Firm-issued mobile device while out of the office and during off hours and coordinates with staff to complete pending requests. Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others. Manages Firm resources responsibly. Complies with and understands Department and Firm operation, policies, and procedures. Performs other related duties as assigned. Qualifications Attention to detail, accuracy in record keeping, strong communication skills, and expertise in computer searching. Knowledge of U.S. and foreign company names and histories. Demonstrates teamwork and good interpersonal skills. Ability to read, interpret, and follow detailed instructions. Ability to deal courteously and effectively with others. Ability to use third-party database systems, such as DNBi, Hoover's, and Capital IQ to find company information. Ability to delegate work effectively. Ability to be fully productive in a digital, paper-free workplace environment. Ability to use video conferencing tools, such as Webex, for communicating with staff and other Firm personnel. Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems. Demonstrates effective interpersonal and communication skills, both verbally and in writing. Ability to handle multiple projects and shifting priorities. Ability to handle sensitive matters and maintain confidentiality. Ability to organize and prioritize work. Ability to work well in a demanding and fast-paced environment. Ability to work well independently as well as effectively within a team. Flexibility to adjust hours and work the hours necessary to meet operating and business needs. Education and Experience Bachelor's Degree or equivalent experience (minimum of three years) Minimum of one-year related experience in Conflicts of Interest research Culture & Life at Skadden What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals. Benefits The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life. Competitive salaries and year-end discretionary bonuses. Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits. Generous paid time off. Paid leave options, including parental. In-classroom, remote, and on-demand learning and professional development opportunities. Robust well-being classes and programs. Opportunities to give back and make an impact in local communities. For further details, please visit: ******************************************************* The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law. Salary Details $70,000 - $80,000 EEO Statement Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking. Applicants who require an accommodation during the application process should contact Lara Bell at **************. Skadden Equal Employment Opportunity Policy Skadden Equal Employment Opportunity Policy Applicants Have Rights Under Federal Employment Law Applicants Have Rights Under Federal Employment Law In accordance with the Transparency in Coverage Rule, click here to review machine-readable files made available by UnitedHealthcare: Transparency in Coverage
    $70k-80k yearly Auto-Apply 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Support specialist job in Wilmington, NC

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-40k yearly est. 20h ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Support specialist job in Wilmington, NC

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $36k-50k yearly est. 60d+ ago
  • Community Support Technician - Wilmington

    UMHS

    Support specialist job in Wilmington, NC

    Job Description Community Support Technicians needed for the Wilmington area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************
    $33k-59k yearly est. 11d ago
  • System Support Specialist

    Ot Training Solutions

    Support specialist job in Jacksonville, NC

    The Systems Support Specialist will provide technical assistance and support to end-users for computer systems, hardware, software, and network issues. This role is responsible for the installation, configuration, and maintenance of technology, as well as resolving technical problems in a timely manner. The ideal candidate will have strong problem-solving and communication skills, with a focus on delivering excellent customer service. Duties and Responsibilities: Provide first-line technical support via phone, email, or ticketing system for all hardware and software issues. Troubleshoot and diagnose problems with desktops, laptops, servers, printers, and other peripherals. Install, configure, and upgrade software, operating systems, and other applications. Manage user accounts, including provisioning, access permissions, and password resets. Assist with network troubleshooting and ensure connectivity is stable and secure. Maintain accurate and detailed documentation of all support requests, resolutions, and system configurations. Train new and existing users on IT systems and best practices. Collaborate with other IT teams and external vendors to resolve more complex issues. Participate in special projects and initiatives, such as system deployments and upgrades. Minimum Requirements: US Citizenship Prior experience in IT support or help desk role Experience with help desk ticketing systems Familiarity with network concepts and troubleshooting and remote desktop tools for providing support Ability to lift 50 pounds, bend, stoop, crawl, stand, pull and reach Required Education High school diploma or equivalent A+ Certification from CompTIA Desired Qualifications and Skills Associate or BA in Computer science, engineering or a related discipline Able to operate various operating systems, such as windows, Unix or mac OS Background in or working knowledge of the Military Operations, Training Development, Doctrine Development, or Combat Development Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed, and perform special projects as assigned. OT Training Solutions, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
    $45k-73k yearly est. Auto-Apply 60d+ ago
  • Project Administrative Support Specialist

    Actalent

    Support specialist job in Wilmington, NC

    Job Title: Project Administrative Support SpecialistJob Description The Project Administrative Support Specialist will play a crucial role in ensuring the smooth execution of large capital projects. This position requires a detail-oriented individual with strong organizational skills to manage documentation, follow established processes, and maintain configuration management. Responsibilities + Follow and enforce established project management processes to ensure consistency and compliance. + Create, update, and manage project documentation, including meeting minutes, reports, and project plans. + Review and proofread documents for accuracy and completeness. + Maintain and update configuration management databases and systems to track project changes and ensure data integrity. + Facilitate effective communication between project team members, stakeholders, and external partners. + Provide general administrative support to the project team, including handling correspondence, filing, and data entry. + Prepare and distribute regular project status reports and updates to stakeholders. Essential Skills + Strong organizational and multitasking abilities. + Excellent written and verbal communication skills. + Proficiency in Microsoft Office Suite. + Familiarity with project management software and tools. + Attention to detail and accuracy. + Ability to work independently and as part of a team. Additional Skills & Qualifications + Experience supporting capital projects is a plus. Work Environment This opportunity is fully onsite in Wilmington, NC. It is an 18-month contract with potential to extend or transition into a direct position. Job Type & Location This is a Contract position based out of Wilmington, NC. Pay and Benefits The pay range for this position is $30.00 - $34.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Wilmington,NC. Application Deadline This position is anticipated to close on Dec 17, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
    $30-34 hourly 11d ago
  • Field Tech Support

    Echostar 3.9company rating

    Support specialist job in Wilmington, NC

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $17.00/Hour
    $17 hourly 27d ago
  • IT Level II Support Specialist

    Focus International 3.8company rating

    Support specialist job in Shallotte, NC

    FOCUS Broadband is seeking a driven IT Level II Support Specialist who excels in multi-tasking and is detail-oriented and strategic thinking. This role involves responding to user queries and providing day-to-day support for the desktop and wireless laptop computing environment. The successful candidate will lead and coordinate the implementation of OS and hardware upgrades, software installations, and other desktop projects as needed. In this role, your driven approach will be essential in performing analysis, diagnosis, and resolution of complex client device and network problems for end users. A strong ability to multi-task, pay attention to detail, and think strategically will ensure the successful completion of tasks and projects. Requirements Handles problem recognition, research, isolation, resolution, and follow-up for complex user problems. Logs and tracks client issues using a ticketing system and maintains historical records and related problem documentation. Accountable for OS image creation / management and deployment strategies: Hardware distribution, Software distribution, Device management, Security remediation, Computer patching, Network monitoring. Responsible for user account creation, transfers and deletions. Handles and manages special projects and requests as designated by the management team. After-hours on call assistance, when scheduled, for all priority incidents and problems. Assists in developing long-term strategies and capacity planning for meeting future desktop/laptop hardware and software needs. Helps with provisioning and troubleshooting users, recordings, and phones in our company phone system. Increases the technical bench strength of the IT Computer User Support Specialist by providing documentation and ad-hoc classes on topics of interest. Serves as the liaison between level I/II support and other IT admins for projects and initiatives. Assists IT Team in developing and implementing security standards. Fields client inquiries and provides application support, network administration, and desktop/laptop troubleshooting. Adheres to team performance goals while prioritizing, resolving, and escalating issues in accordance with company policy. Maintains compliance with all company policies and procedures. Performs all other duties as assigned by upper management. Physical Requirements: Sitting or standing for extended periods, walking, finger dexterity, feeling, repetitive motions, talking, hearing, and visual acuity, including close vision. Ability to look at a computer screen for extended periods. Ability to lift up to 40 lbs. occasionally. May be required occasionally to stoop, kneel, or bend. Ability to drive long distances. Minimum Qualifications: Associate's degree in information technology, related field, or equivalent experience. 2 years of experience in a related field is required. Must maintain a good driving record and a valid driver's license. Who is FOCUS Broadband? FOCUS Broadband is North Carolina's largest communications cooperative. Formerly known as ATMC, our humble roots began in 1955 when residents banded together to bring telephone service to Brunswick County for the first time. Today, our team provides high-speed fiber optic internet, Merge TV, Wireless Security, and more. FOCUS Broadband is proud of our history and reputation for putting our customers first. FOCUS Broadband has built its reputation by providing outstanding customer service and technology. We are building a next-generation, 100% fiber-optic network in Brunswick County. We are expanding our reach to serve portions of Bladen, Chowan, Columbus, Duplin, Hoke, Pender, Perquimans, Robeson, and Scotland Counties. As employees at FOCUS Broadband, our team enjoys rewarding, challenging, and exciting careers. Though we number more than 300 employees, FOCUS Broadband maintains a small company feel by letting employees know they are appreciated, valued, and recognized. Our team enjoys competitive earnings and excellent benefits, including a 401k with a company match with an additional company contribution to the 401k, an on-site clinic, a lucrative wellness program, tuition reimbursement to help with career advancement, and much more. FOCUS Broadband is a "Local Company with Local Priorities." Are you ready to start an exciting career with FOCUS Broadband? FOCUS Broadband Benefits: Competitive Salaries 401k company contributed plus tiered match Employer-paid premiums for Medical, Dental, and Vision coverage for employees Employer-paid Short-Term and Long-term Disability coverage. Employer-paid AD&D (Accidental Death & Dismemberment) and Term-life. On-Site Clinic: available Monday-Friday Wellness Bonus Program - including Gym Reimbursement Tuition Reimbursement Generous PTO & Paid Holidays
    $45k-72k yearly est. 8d ago
  • Medical Support Specialist

    Acadia External 3.7company rating

    Support specialist job in Wilmington, NC

    ESSENTIAL TASKS/RESPONSIBILTIES: Take vital signs, such as temperature, blood pressure, heart rate, and weight. Perform basic laboratory tests (e.g., blood draws, urinalysis). Administer injections and vaccinations as directed by the physician. Completes all tasks related to specialty medications Supports the acupuncture process EDUCATION AND CERTIFICATION: High School diploma or equivalent required with completion of an accredited phlebotomy program and national phlebotomy certification, specialized training on intramuscular and subcutaneous medication injections OR completion of an accredited medical assistant program with national medical assistant certification. Basic understanding of pharmacology and medication administration techniques. Previous experience in a behavioral health setting preferred. Knowledge and experience working with the population of the facility preferred. CPR, first aid, and de-escalation certification required (training available upon hire and offered by facility). BENEFITS: UMR Health Insurance (3 plans to choose from, eligible after 30 days of employment) Delta Dental (2 plans to choose from) VSP Vision Insurance Paid life and AD&D insurance 401k with a matching contribution Paid Vacation/Sick/Extended Sick/Personal/Holiday time/Short Term Disability Long term disability Supplemental employee, spouse, child life insurance Long term care and critical care insurance Employee Assistance Program Tuition Reimbursement program Free meals Employee Discount program Employee Fun events License/certification renewal and CEU reimbursement For the 5 th consecutive year, Wilmington Treatment Center has been recognized by Newsweek magazine as one of the best Addiction Treatment Centers in the US. We are North Carolina's premier substance abuse recovery hospital and rehabilitation center located in the beachside community of Wilmington, NC. What began as a 22 bed hospital on one campus in 1984 has grown into a 260 bed hospital spanning 3 campuses - and we are still growing! We are a team of professionals dedicated to helping our patients begin their recovery from the disease of addiction. Even though we are growing, we still maintain that feeling of a close-knit community. We offer a fantastic comprehensive benefit package, a great team of co-workers as well as the opportunity to make a difference in the lives of those we serve.
    $29k-39k yearly est. 26d ago
  • Onsite Desktop Support Engineer

    Forhyre

    Support specialist job in Carolina Beach, NC

    Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy and enjoy supporting end users, we'd like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required Monitoring queues for incidents or requests that require resolution Escalate to L3 team /Vendors in case assistance is required to resolve any issue Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors Prioritizing work based on the impact and urgency of the ticket Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss) For open tickets requiring spares and accessories and work closely with asset management team in coordinating them Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution Fulfilment of Service Requests where necessary Track and report status of IMAC requests Verify completion of IMACs Enable end user / equipment Installs, Moves, and changes (IMAC) Requests Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations) User Data Transfer on need basis Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners Hardware imaging, deployment, and repair management services When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal Steady State Asset Refresh (Does not include project activity of bulk device replacement) Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities Replacement of consumables for network printers and reporting issues to the appropriate vendor VIP Support (white glove service) Inventory management and labelling of devices within Client office environment Handling shipping and receiving requests for movement of end devices within Client office Requirements Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude No minimum qualification as long as you have experience
    $33k-48k yearly est. 29d ago
  • Automotive Diesel Quality Assurance / Technical Support Specialist

    Promotive

    Support specialist job in Jacksonville, NC

    Job Description Quality Control / General Service Technician (Pathway to Diesel Technician) Monday - Friday Employment Type: Full-Time $15.00 - $20.00 Hourly (Depending on Experience) Jacksonville, NC 28540 1+ Years of Diesel Experience Required Who We Are At Greenline Diesel & Auto Repair, we take pride in doing things the right way - honest work, solid craftsmanship, and great service. We're a tight-knit crew that values reliability, teamwork, and a good sense of humor. If you're serious about learning the trade but don't take yourself too seriously, you'll fit right in here. Position Summary We're looking for a Quality Control & General Service Technician who's ready to get their hands dirty, learn the ropes, and take pride in every vehicle that leaves the shop. This is the perfect role for someone who wants to grow into a Diesel Technician position - we'll provide the tools, training, and mentorship to help you get there. You'll handle everything from final vehicle inspections and light service work to keeping our shop running smoothly and looking sharp. Every day is different, and you'll be right in the middle of the action, making sure customers drive away happy and safe. What You'll Be Doing Quality Control (Main Focus) Give every finished vehicle a thorough final inspection before it heads out the door. Double-check that all work meets Greenline's standards and matches the repair order. Knock out quality control checklists accurately and quickly. Take vehicles out for test drives when needed - yes, that's part of the job. Make sure each vehicle looks as good as it runs before delivery. Shop Cleaning & Organization Keep the shop looking sharp - clean bays, tidy tool areas, and organized supplies. Sweep floors, empty trash, and make sure restrooms are clean and stocked. Help restock supplies and maintain a smooth, clutter-free workspace. General Service & Technician Support Jump in on basic services like oil changes, tire rotations, and fluid checks. Move vehicles safely around the shop and lot. Assist technicians with parts runs, basic repairs, and whatever helps keep things rolling. Support the front office when they need an extra hand. Bring a positive attitude, stay safety-focused, and help the team win every day. What We're Looking For Strong attention to detail - you notice the little things others miss. Eager to learn, grow, and become a skilled Diesel Technician. Organized, dependable, and ready to take initiative. Valid driver's license with a clean record (you'll be behind the wheel). A team player who shows up ready to work and improve every day. Why You'll Love It Here You'll work alongside experienced techs who actually want to teach you. Every day is hands-on, fast-paced, and never boring. Real opportunities to grow into advanced diesel work and certification. A positive, respectful shop culture where hard work and good humor go hand-in-hand.
    $15-20 hourly 15d ago
  • Support Technician

    Daveandbusters

    Support specialist job in Wilmington, NC

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $13.25 per hour Salary Range: 0 - 0 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-13.3 hourly Auto-Apply 60d+ ago
  • Child Support Specialist

    Youngwilliams Pc 4.2company rating

    Support specialist job in Jacksonville, NC

    The Child Support Specialist position includes providing full services to customers in all stages of the child support process. The Specialist interviews customers by telephone and in person to determine service needs and to identify the next step needed in the case management process. The individual works to ensure all State, Federal, and contractual time frames are met concerning establishing and/or enforcing child support orders. Extensive training to learn child support processes and procedures is provided. Essential Job Requirements Initiates locate procedures such as location of customers address, employment, and assets. Obtains and processes information necessary for establishing the order. Conducts interviews with customers receiving and paying the support. Answers phones to assist customers and respond to customer requests. Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information. Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor. Identifies administrative and legal remedies needed for enforcement of support orders. Files legal pleadings, order and other legal documents with the appropriate clerk of court. Enters docket numbers and court dates into state computer system. Attends court with assigned attorney and actively assists in case resolution at court. Completes attorney-directed court follow-up within required time frames. Maintains confidentiality and security of case information. Regular and timely attendance Other duties as assigned Required Education High School Diploma or GED Required Experience Minimum of 1-year related work experience is preferred. Experience in human services as a case manager or child support is preferred. Familiarity with an office environment including the use of automated systems is desired.
    $37k-50k yearly est. Auto-Apply 10d ago
  • Wilmington Program Specialist

    Boosterthon

    Support specialist job in Wilmington, NC

    JOIN AN AMAZING TEAM. HAVE FUN. MAKE AN IMPACT. HELP US CHANGE THE WORLD! Booster is a school fundraiser on a mission to change the world. Proudly serving schools and millions of students nationwide, we are reinventing how schools do fundraising. If you love the idea of impacting students, working with an amazing team, thriving in a high-energy environment, and having fun, this job is for you! OUR VIRTUES: Every Booster team member embodies these six virtues: GRATITUDE: We express gratitude daily. We live a life of humble optimism thankful for all we have been given to steward. WISDOM: We pursue wisdom with a growth mindset. We have a teachable posture and a love of learning. We seek to live holistic lives of integrity seeking wisdom daily.” CARE: We generously give honoring attention to others. We serve, listen, and lead with hospitality. Care means we love our community and they know it and they feel it. COURAGE: We live and lead with confidence and bravery. We have hope and a bias for action. We take initiative personally and professionally. GRIT: We persevere with resilience knowing that endurance builds character. We take the long view with the right perspective and we love a challenge. CELEBRATION: We love to celebrate the value of others. We take great joy in enthusiastically affirming others' strengths and accomplishments. THE PROGRAM SPECIALIST ROLE AND WHY IT'S IMPORTANT TO BOOSTER: Booster is growing at double-digit rates each year. To keep up with that tremendous growth, we're looking for fun-seeking world changers who want to jumpstart their careers and make a difference in the lives of others. As a Program Specialist, you and your team will be the face of the Boosterthon program on elementary school campuses. Alongside your team, you'll serve on campus with excellence, help schools reach their fundraising goals, and positively impact students. You'll continually display enthusiasm, professionalism, and intentionality to serve schools with remarkable client care. We hire both full-time and part-time Program Specialists. HERE'S WHY THIS IS A GREAT CAREER STEP FOR YOU: This is an ideal part-time job or first job out of college for someone who wants to do fun, impactful work alongside a community of world-changing leaders. In this role, you'll learn a variety of valuable skills, receive coaching to help you succeed, and have the opportunity to grow personally and professionally. YOUR DAY-TO-DAY WILL INCLUDE: Teaching and presenting character curriculum to students in schools daily. Setting up and hosting our premier fitness fundraiser, the Boosterthon Fun Run. Motivating students to raise funds for their school. Engaging with teachers, parents, and administrators. Learning and understanding our business models and principles. Being a part of a team that models Fitness, Leadership, and Character to others. WHO WE'RE LOOKING FOR: Here are some signs that you'd be a great fit for this role: Excellent Communication - You can connect professionally and enthusiastically with students, faculty, and staff through written and verbal communication. Positive Attitude - You display optimism, enthusiasm, and intentionality when interacting with clients and the team. Growth Mindset - You demonstrate a continual desire to learn and grow both personally and professionally. Good Judgment - You have a strong sense of self-awareness and emotional intelligence. Outcome-oriented - You are a hard worker who gets things done in a timely and efficient manner. REQUIREMENTS: You're a licensed driver with reliable transportation You can pass Booster's Background and Motor Vehicle check You're able to lift up to 45 lbs. You're able to be active and on your feet while on campus On the days you work, you have full-day availability from 7 am - 4 pm. BENEFITS AND PERKS: Career Development Opportunities: Upward mobility in the company Bonus Opportunities: Recruiting Bonus Fun and Engaging Culture: Team events, award ceremonies, free lunches, dinners, and more! Travel Opportunities: Ability to travel nationally to serve schools across the nation. COMPENSATION: $12-15 per hour, non-exempt Are you ready to change the world with us? If the answer is yes, this opportunity is for you!
    $12-15 hourly Auto-Apply 60d+ ago
  • Certified Peer Support Specialist

    Southeastern Integrated Care LLC

    Support specialist job in Shallotte, NC

    Job Description The Peer Support Specialist is responsible for providing coaching, mentoring, and consultation to the beneficiary to promote recovery, self-advocacy, and self-direction. As a Peer Support Specialist, you will be responsible for providing essential expertise and consultation to the entire interdisciplinary healthcare team to promote a culture in which each individual's point of view and preferences are recognized, understood, respected, and integrated into treatment, rehabilitation, and community self-help activities while serving as an advocate for clients. Peer Support services are structured and scheduled activities for adults aged 18 and older with MH/SA disability. Peer Support Staff provide Peer Supports. Peer Support service is an individualized, recovery focused approach that promotes the development of wellness self-management, personal recovery, natural supports, coping skills, and self-advocacy skills and development of independent living skills for housing, employment, and full community inclusion. Essential Duties and Responsibilities: Provide services based on the principles of wellness self-management, personal recovery, natural supports, coping skills, and self-advocacy skills, and development of independent living skills for housing, employment, and full community inclusion. Assist clients with self-determination and decision-making. Teach functional skills (managing meds, finances, health care, resources, daily living, etc.). Model recovery values, attitudes, beliefs, and personal action to encourage wellness. Teach and promote self-advocacy and empower clients to use their legal rights. Assist the consumer with development, modification, and use of the crisis plan, advanced directives, and provide relapse prevention support. Supports the consumer to maintain stable housing, improve housing situation, and enhance independent living skills. Assists the client in gaining information about going back to school or job training. Develop and implement a Mental Health Wellness Recovery Action Plan. Provide linkage to community resources. Provide case management services. Utilize her or his personal recovery experience to instill a sense of hope and optimism for people in recovery. Demonstrate a personal belief in recovery, supported employment best practices, and sincere interest in the welfare of persons in recovery. Demonstrate the ability to engage and serve the consumers enrolled, contribute to the overall success of the rehabilitative process and perform duties with flexibility and an individual focus. Promote and contribute to the development of a culture of recovery and empowerment within and outside of the CSEUC and will uphold the integrity of program goals. Report directly to the Qualified Professional on all matters pertinent to the successful obtainment of program goals and standards. Ensure timely completion of documentation of PSS services in accordance with Clinical Coverage Policy NC 8A and 8G and other related regulatory requirements set forth by the LME. Maintain client confidentiality in adherence to HIPPA regulations. Complete in a timely manner, accurate clinical documentation of all services, interventions, and client-related activities. Maintain this documentation in accordance with the standards of CSEUC. Cooperatively and actively participate in all assigned staff and supervisory meetings as well as in service training and staff development activities. Participates in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates “first response” resources according to consumer needs and the PCP. Represent the company in a positive manner, reflective of the company's mission, at all times. Ensures confidentiality regarding sensitive and protected information in accordance with HIPAA and CFR-42C Maintain required records such as documentation of progress notes and ensure timely and accurate compliance of the medical records according to the record service manual. Accurately document all billable encounters into Southeastern Integrated Care's EMR (electronic medical record) system within 24 hours. Any corrections will be entered within 24 hours of being notified. In addition, the employee must participate in all required training and education as mandated by the specific service line and clinical coverage policy. Collaborate with supervisor to self-identify training and supervision needs, and ensure services to clients are provided only within the scope of current expertise and abilities. Cooperatively performs other job duties as assigned to support the provision of quality services to consumers, remain available to team members in crisis situations; and support the CSEUC's mission. Supervisory Responsibilities: This position does not oversee staff. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Must possess at a minimum High School Diploma/GED Required Skills/Abilities • Be available to collaborate with enrolled members at least 5 days per week. • Document direct service delivery according to Medicaid and CSEUC standards to include: purpose of contact, describes the provider's interventions, the time spent performing the intervention, the effectiveness of the interventions, the signature (degree, credentials or position) of the person providing the service in a weekly service note. • Ability to read a medical record and find pertinent information quickly. • Ability to write complete service notes. • Ability to effectively present information and respond to questions from consumers, and/or the public. Certificates, Licenses, Registrations NC Certified Peer Support Specialist Valid driver's license. Must have North Carolina Peer Support Certification, current certification must be maintained. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in the client's living environment and in the community and may involve exposure to cigarette smoke, domestic animals/pets, household pests, uncomfortable heating/cooling, and other issues related to the domestic location in which service is delivered. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk; use hands to finger, handle, or feel objects, tools, or controls; talk and hear; and taste and smell. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must be able to lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to drive and operate a personal vehicle safely and adhere to all applicable state and traffic laws.
    $29k-49k yearly est. 25d ago
  • Direct Support Prof. Resid./Carolina Way #4-2nd shift

    Horry County Disabilities & Special Needs

    Support specialist job in Little River, SC

    Job Title: Direct Support Professional Location: Carolina Way #4-2nd shift Job Type: Full-time/40 hrs. Salary: $15.46 per hour worked About Us Ability Beyond Barriers is a mission-driven organization dedicated to empowering individuals with intellectual and developmental disabilities to live fulfilling, independent lives. We believe in dignity, respect, and inclusion for all. Position Summary As a Direct Support Professional, you will play a vital role in supporting individuals with intellectual and developmental disabilities in their daily lives. You'll help foster independence, build life skills, and create a safe, supportive environment where each person can thrive. Key Responsibilities Provide direct care and support to individuals in home and community settings Assist with daily living activities such as bathing, dressing, meal preparation, and medication administration Support individuals in achieving personal goals and participating in community activities Maintain accurate documentation and reports Promote a positive, respectful, and inclusive environment Communicate effectively with team members, families and supervisors Required Values & Abilities Demonstrate an ability to comprehend and communicate effectively in English. Minimal proficiency in mathematics Be compassionate, patient, and dependable Functions as a team player, who always has the best interest of the individuals as a priority Minimum Requirements A high school diploma, GED, or 1 years' previous experience working with intellectually disabled adults in a Residential setting. A valid driver's license with a good driving record. Ability to pass background and reference checks. Benefits Paid Vacation, Paid Sick, and Paid Holidays. Medical, Dental, Vision, and Life Insurance Coverage is available for full-time employees and their families. Participation in the South Carolina Retirement Systems' Pension is required of all full-time employees. Other 401k plans are offered as well.
    $15.5 hourly Auto-Apply 21d ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Support specialist job in Wilmington, NC

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $36k-50k yearly est. 20h ago
  • Child Support Specialist

    Youngwilliams Pc 4.2company rating

    Support specialist job in Jacksonville, NC

    The Child Support Specialist position includes providing full services to customers in all stages of the child support process. The Specialist interviews customers by telephone and in person to determine service needs and to identify the next step needed in the case management process. The individual works to ensure all State, Federal, and contractual time frames are met concerning establishing and/or enforcing child support orders. Extensive training to learn child support processes and procedures is provided. Essential Job Requirements Initiates locate procedures such as location of customers address, employment, and assets. Obtains and processes information necessary for establishing the order. Conducts interviews with customers receiving and paying the support. Answers phones to assist customers and respond to customer requests. Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information. Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor. Identifies administrative and legal remedies needed for enforcement of support orders. Files legal pleadings, order and other legal documents with the appropriate clerk of court. Enters docket numbers and court dates into state computer system. Attends court with assigned attorney and actively assists in case resolution at court. Completes attorney-directed court follow-up within required time frames. Maintains confidentiality and security of case information. Regular and timely attendance Other duties as assigned Required Education High School Diploma or GED Required Experience Minimum of 1-year related work experience is preferred. Experience in human services as a case manager or child support is preferred. Familiarity with an office environment including the use of automated systems is desired.
    $37k-50k yearly est. Auto-Apply 9d ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Support specialist job in Wilmington, NC

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $17.00/Hour
    $17 hourly 27d ago

Learn more about support specialist jobs

How much does a support specialist earn in Wilmington, NC?

The average support specialist in Wilmington, NC earns between $23,000 and $61,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Wilmington, NC

$38,000

What are the biggest employers of Support Specialists in Wilmington, NC?

The biggest employers of Support Specialists in Wilmington, NC are:
  1. Acadia
  2. Acadia Healthcare
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