Support Specialist Jobs in Winter Park, FL

Pay Rate: $20.00-$21.42/hour Duration: 6+ months Hours: Business hours, 8:30a-5p, Tues and Wed off Job Responsibilities: Provide 24x7x365 Technical Support via telephone and email to troubleshoot and escalate Wi-Fi/Internet and Telecom issues for Guests and Cast in a fast-paced Help Desk environment. Perform technical troubleshooting using multiple applications such as Airwave, CMS, ServiceNow, and MS Office to support key business systems. Monitor and support all Telecom technologies and the health of the networks. Process mobility repair requests (cellular & radio) and new orders. Manage Work Being Performed and Gate access requests for vendors. Generate operational reports regarding call metrics, telephony, and Wi-Fi performance. Basic Qualifications: Strong technical acumen. General understanding of Wi-Fi networks, DOCSIS, and GPON fiber. Strong analytical, problem-solving, and communication skills. Ability to create and analyze operational reports. Outstanding customer service skills. Proficiency in Microsoft Office (Excel, PowerPoint, Word). Flexibility to work various schedules, including weekends, nights, and holidays. Ability to work effectively both in team environments and independently. Preferred Qualifications: Experience with ServiceNow. Familiarity with Aruba Airwave and Calix Management System. Experience in a call center/customer service setting. Education: Required: Associate's degree or equivalent work experience. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Title: Client Technology Analyst Employment Type: Contract Duration: 12 Months About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients. Job Description: The Client Technologies Analyst is responsible for the day-to-day, administration, troubleshooting, and maintenance of hardware environments throughout the enterprise. Specifically, the Client Technologies Analyst is charged with providing support and configuration for all hardware environments that the organization's users conduct business. This position supports enterprise-class all hardware environments for a variety of business needs and challenges Bachelor's degree in computer science, information systems, or business; or equivalent combination of education and relevant experience Five years of Microsoft Office 2016 experience preferred Five years of desktop systems support experience Five years set up, configuration, and support of specific desktop systems including Microsoft Windows and Apple operating systems Five years of experience with Microsoft Intune and JAMF workplace management tools required Five years of experience with software image creation and maintenance (including PC and Apple computers) required Five years of experience with mobile device management (i.e. Apple TV, iPads, etc.) required Five years of experience with Windows PowerShell, CLI, Apple CLI, and scripting required Five years of experience with Windows Deployment Services and Microsoft Deployment Tools preferred Five years of knowledge of on-premises Active Directory, Azure Active Directory, and O365 Administration required Five years of knowledge of audio/video products, tele/video conferencing equipment preferred Five years of ability to perform root cause analysis Essential Position Functions: • Administer desktop systems to ensure their continued operations through physical inspection and proactive review • Identify and solve any problems that affect desktop systems • Respond to requests and incidents in the designated queue of the problem management system • Coordinate support and repair efforts with vendors and on-site personnel • Implement new desktop systems according to documented plans and published change control processes • Develop recommendations for enhancing approaches for support services • Develop and manage effective working relationships with other departments, groups and personnel • Provide a minimum of weekly status report updates for current projects • Recommend the modification and/or configuration of desktop systems to resolve issues and plan for future growth • Participate in the development and implementation of processes that improve efficiency and enhance productivity • Provide the troubleshooting and resolution of support issues • Provide consultation for the evaluation of desktop systems • Provide the implementation and deployment of new desktop systems • Participate in the development and implementation of new business processes that improve efficiency and enhance productivity • Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, • coordinating resources and meetings in an effective and timely manner, and demonstrate respect for others • All work responsibilities are subject to having performance goals and/or targets established Employment Practices: EEO, ADA, FMLA Compliant VLink is an equal opportunity employer. At VLink, we are committed to embracing diversity, multiculturalism, and inclusion. VLink does not discriminate on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All aspects of employment including the decision to hire, promote, or discharge, will be decided on the basis of qualifications, merit, performance, and business needs.

Job Description: - As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs. Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support. Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 5+ years of job-related experience, or a Master's degree with 3+ years of job-related experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position General Dynamics Mission Systems has an immediate opening for a Columbia Fire Control Adv Engr Support Specialist. This position provides an opportunity to further advance the cutting-edge technology that supports some of our nation's core defense/intelligence services and systems. General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions. What you will do: • Sustain and maintain a major project • Perform requirements analysis, requirements definition, requirements management, functional analysis, performance analysis, system design, detail trade studies, systems integration and test (verification), validation and interface definition studies of subsystem or system elements • Demonstrate good judgment in selecting methods and techniques for obtaining solutions • Work under limited direction • Frequent contact with external customers • Independently determine approach to solutions • Contact with Deputy Program Managers Engineering (DPME) and other professionals within the Engineering department and with project teams across the program • Travel < 20% What will you bring to the table: • Ability to implement Alterations, Installation ODs, Field Change Orders (FCOs), etc. • Define processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility • Implement test and diagnostic procedures • Implement installation of Fire Control equipment • Considerable written and oral communication skills • Performs technical planning, cost and risk analyses, and supportability and effectiveness analyses for subsystems and system elements • Ability to propose ideas, solicit input, and provide optimized solutions • Creative, innovative responsibilities requiring advanced decision-making skills • Ability to think creatively • Requirements Management & system modeling tools • Demonstrates good judgment in selecting methods and techniques for obtaining solutions • Designs a complete and complex framework, system or product • Identifies, analyzes and resolves system design weaknesses • Provide resolution to a diverse range of complex problems • Ability to Perform detailed technical analyses for a subsystem or system elements • Considerable knowledge in Microsoft Office applications What sets you apart: • Execute V&V and document system verification thru the engineering development lifecycle • Familiarization SSBN-R • Installation Experience • Strong mechanical/electrical aptitude • Proficient use and understanding of systems engineering concepts, principles, and theories • Ability to provide system evaluation and test support to ensure all technical security features (e.g., identification, authentication, access control, labeling, and auditing) of the system are considered and function properly • Ability to provide resolution to a diverse range of complex problems • Independently determine approach to solutions • Ability to read and understand mechanical and electrical drawings and interfaces. • Working Knowledge of Ground / Power Troubleshooting Techniques • Understanding of Configuration Management • Considerable knowledge in use and understanding of test engineering concepts, principals and theories • Ability to communicate issues and alternatives clearly • Team player who thrives in collaborative environments and revels in team success, meeting and exceeding personal and team commitments • Ability to multi-task • Provides resolution to a diverse range of complex problems • Independently determines approach to solutions One last thing: Department of Defense SECRET security clearance is required at time of hire. Applicants selected for the Systems Engineer position will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Workplace options: This position is fully onsite. While onsite you will be part of the NOTU Facility at Cape Canaveral Space Force Station. Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $98,891.00 - USD $107,004.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

In this position, you will serve as a Supervisory Program Specialist (HR) for the Regional Offices, Region Four, Regional Administrator. * Accepting applications * Open & closing dates 03/11/2025 to 03/20/2025 This job will close when we have received 100 applications which may be sooner than the closing date. Learn more * Salary $105,383 - $137,000 per year * Pay scale & grade IC 13 * Help Location 1 vacancy in the following location: * Lake Mary, FL * Remote job No * Telework eligible Yes-as determined by the agency policy. * Travel Required 25% or less - Occasional Non-Emergency Travel may be Required. * Relocation expenses reimbursed No * Appointment type Temporary - Not To Exceed 4 Years. * Work schedule Full-time * Service Excepted * Promotion potential None * Job family (Series) * 0301 Miscellaneous Administration And Program * Supervisory status Yes * Security clearance Not Required * Drug test No * Position sensitivity and risk Moderate Risk (MR) * Trust determination process * Suitability/Fitness * Financial disclosure No * Bargaining unit status No * Announcement number 868124-AG-12707020-CORE * Control number 833486100 Help This job is open to * The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This position is announced under FEMA's Excepted Service, Stafford Act Hiring Authority for a full-time Cadre of On-Call Response/Recovery Employee (CORE) appointment. After three years of continuous service, CORE employees earn competitive eligibility to apply for permanent full-time positions at FEMA. Veterans Preference does not apply to the CORE selection process. Help Duties What will I do in this position if hired? In this Supervisory Program Specialist (HR) position, you will supervise a team of Human Resources (HR) liaisons and serve as a liaison between management, Region IV, and the Office of the Chief Human Capital Officer (OCHCO) on such issues as recruitment and placement, employee relations, classification, and Human Resources development. Typical assignments include: * Providing technical and difficult management advisory services for a complex and dynamic organization encompassing the state of Florida. * Advising on a wide variety of position and personnel actions that are often sensitive and very difficult in nature. What else do I need to know? At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions. This announcement is for a position as a CORE (Cadre of On-Call Response/Recovery Employee). CORE employees are full-time employees hired to directly support the response and recovery efforts related to disasters. Employees are hired under the Robert T. Stafford Act and are excluded from the provisions of title 5, United States Code, governing jobs in the competitive service. They can be hired under a streamlined process instead of a competitive process. After three years of continuous service, Stafford Act employees may be granted competitive eligibility to apply for permanent full-time positions at FEMA. This position will be hired into a temporary 4-year, excepted service appointment. Appointments may be renewed based on workload, funding, and supervisory approval. Help Requirements Conditions of Employment To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation for Public Trust - Moderate Risk as a condition of placement into this position. This may include a credit check after initial job qualifications are determined, a review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs (please visit: Mythbuster on Federal Hiring Policies for additional information). For more information on background investigations for Federal jobs, please visit OPM Investigations. Conditions of Employment: * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. * Selective Service registration required. * You must be able to obtain and maintain a Government credit card. * You must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time. * Please review the Additional Information section for additional key requirements. Qualifications All qualifications and eligibility requirements must be met by the closing date of the announcement. To qualify for this Supervisory Program Specialist (HR) position at the IC-13 level, you must possess one full year of specialized experience equivalent to at least the IC-12 level in the Federal government, which has equipped you with the skills needed to successfully perform the duties of the position. Experience may be obtained in the federal government, a state or local government, or private sector, and must demonstrate the following: * Overseeing Human Resources services, such as recruitment and placement, employee relations, classification; * Developing staffing data reports, databases, intranet site information, and/or dashboards; and * Developing oral and/or written communication to internal and external stakeholders related to Human Resources. Please read the following important information to ensure we have everything we need to consider your application: * Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. * Please limit your resume to five pages. If more than five pages are submitted, only the first five pages will be reviewed to determine your eligibility and qualifications. * Your resume serves as the basis for experience related qualification determinations, and you must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please use your own words, be clear, and specific when describing your work history. We cannot make assumptions regarding your experience. Are you qualifying based on your work experience? * Qualifications are based on your ability to demonstrate in your resume that you possess one year of the specialized experience for this announcement at a comparable scope and responsibility. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder. If you choose to use your own resume, it must contain the following information organized by experience/position: (1) job title, (2) name of employer, (3) start and end dates of each period of employment (from MM/DD/YY to MM/DD/YY), (4) detailed description of duties performed, accomplishments, and related skills, and (5) hours worked per week (part-time employment will be prorated in crediting experience). Federal experience/positions must also include the occupational series, grade level, and dates in which you held each grade level. * Are you a current or former FEMA Reservist/Disaster Assistance Employee (DAE)? To accurately credit your experience from intermittent positions and Reservist Deployments, you must list the dates (from MM/DD/YY to MM/DD/YY) of deployments that are relevant to your qualifying experience, along with the job title and specific duties you were responsible for during each deployment. * Determining length of General or Specialized Experience is dependent on the above information. Failure to provide the above information in your resume may result in your application being found "not qualified." * Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and provides valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. * For additional information on crediting experience and/or education, please reference the OPM General Schedule Qualification Standards Education No Educational Substitution: There is no educational substitution for this position, and you must meet the qualifications listed in the "requirements" section of this announcement. Additional information * STAFFORD ACT EXCEPTED SERVICE APPOINTMENTS: Cadre of On-Call Response/Recovery Employee (CORE) is an appointment type granted under the Robert T. Stafford Disaster Relief and Emergency Assistance Act, Section 306 (b), which authorizes FEMA to appoint such temporary employees as necessary to accomplish work authorized under the Act. Appointments under this authority within FEMA are made to the excepted service and are nonpermanent in nature. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. * The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to ****************************. * DHS uses E-verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. * Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. * During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. * The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Please note: first time hires to the Federal Government are typically hired at the Step 01. * This is a Non-Bargaining Unit position. * Deployment travel may be required, based upon agency needs. Deployment expectations can vary and will be discussed with candidates during the selection process. Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. We will review your resume, supporting documentation, and your responses to the occupational questionnaire to ensure you meet the minimum qualification requirements listed in the announcement. If you are qualified, you may be referred to a hiring manager for consideration. Interview Requirement. Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration. We recommend that you preview the online questions for this announcement before you start the application process. To preview, please review: ********************************************************* * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. Do not include photos, personally identifying information (PII) (including birthday and social security numbers), or personal information such as age, sex, medical history, etc. Resumes that include any of this information will be ineligible for further review. * Your resume. Please limit your resume to five pages. If more than five pages are submitted, only the first five pages will be reviewed to determine your eligibility and qualifications. For resume writing guidance, please review the requirements section of this announcement or visit the USAJobs Resource Center. * Your responses to the job questionnaire. You will be directed to the online job questionnaire once you begin the application process for this position. * Are you a current or former federal employee? This position does not have any competitive eligibility requirements. However, you will need to submit a Standard Form (SF)-50, Notification of Personnel Action, which demonstrates your current/highest grade level. Examples of appropriate SF-50s include promotions, within-grade increases and accessions. Award SF-50's will not be accepted. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, Human Resources will not be able to view it in your application. All application materials, including transcripts, must be in English. * How to Apply To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above by 11:59pm (EST) on 03/20/2025. Please note that this announcement may close sooner than the published close date if the application limit is reached. * To begin, click the "Apply Online" button on the job announcement posting. * Follow the directions to register or login if you have an existing account. * Submit all required documents and complete the assessment questionnaire. * Upon completion of your application, you will receive an acknowledgement email. Incentives may be offered depending on funding availability, the difficulty of positions to fill, and qualifications of applicants If you have questions about this announcement or the application process, please contact the Human Resources Specialist listed in the Agency Contact Information prior to the close of the announcement. An employee, job applicant, or an individual acting on behalf of the employee, may request a Reasonable Accommodation by emailing ************************ with "time sensitive" in the subject line. To review the common definitions of terms found in this announcement, please visit the DHS Common Definitions page. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Review your job status on your Application Dashboard. Your application dashboard is where you can view your application status and review your notifications sent by the hiring agency regarding your application Agency contact information Alyssa Gillespy Email **************************** Next steps If you are found qualified, you may be referred to the hiring manager for further consideration. The hiring manager will review the list of qualified candidates and may conduct interviews of some candidates. Failure to complete the interview may result in removal from consideration. If you are selected, you will be notified by phone or email with a tentative job offer. If you fail to respond, fail to meet the conditions of employment, or fail any other pre-employment requirements (such as the background investigation), we may rescind a tentative job offer. For information on the Federal employment application process, please visit the USA Jobs Help Center. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management (OPM) guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. The OPM must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. * Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request Help Required Documents Do not include photos, personally identifying information (PII) (including birthday and social security numbers), or personal information such as age, sex, medical history, etc. Resumes that include any of this information will be ineligible for further review. * Your resume. Please limit your resume to five pages. If more than five pages are submitted, only the fir

Full-time Description Technical Support II assists all levels of support within the technical support department. The primary responsibility is to be the main contact for customers to provide technical support and service for CrossLink products. Requirements Essential Responsibilities: · To receive inbound telephone calls, chat messages, and emails from customers on product questions. · To provide customers with a user-friendly explanation and follow-ups developing relationships, assurance, and confidence. · Create Jira Issues and ensure issues are fully documented to allow for a seamless escalation to other personnel. · Monitor Jira Issues and escalate to ensure problems are handled as expeditiously as possible. · Analyze customer cases to identify trends and specific customer pain points to drive improvement in service quality and effectiveness. · User professional judgement to resolve problems. · Serve as a point of contact for large customers. · Assist seasonal technical support agent and resolve/report problems. · Owning and driving various aspects of quality assurance from a technical support team perspective. · Provide assessment of existing systems and recommend improvement. · Work effectively either solo or in a team. · Performs additional related duties as assigned by management. · Must have excellent communication skills (verbal and written). · Prepare for and support new products within technical areas. Preferred Skills: Associates Degree in Computer Science, or 3 years of experience 2 years software technical support in a call center environment, Windows Environment, Network Functions, and Configurations and Software Applications 2 years Customer Service Bi-Lingual (English/Spanish) Basic knowledge of Tax concepts Salary Description $18.94 - $24.00

Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Vendor Management. Sr. Specialist II in the CLS Department you will work with internal Chase partners, external post charge off Collection Agencies and Collection Litigation Law Firms (LF's) / Pre Lit Agencies to manage account maintenance throughout the placement lifecycle. You will process back-office control reporting and will work with internal business partners to ensure Vendor/ LF adherence to the Service Level Agreements are maintained. You will also support processes which are inclusive of, but not limited to: auditing of account level processes between Chase and the third party collection vendor, root cause analysis on exception reporting, escalating process breaks and gaps, managing small scale initiatives, validating the control environment between Chase and the third party collection vendor, invoicing fees due to Chase, and tracking and trending of law firm and agency issues. You will be assisting manager when meeting with Delivery Managers, Agency Vendors, Law Firms and business partners on trending performance issues, remediation and/or recommendations for process improvements. Finally you will be responsible for a number of different tasks and processes and required to prioritize and manage the workload as business needs change. Job responsibilities Peer mentoring of new hires and co-workers as process back up individuals Process Daily, Weekly and Monthly Recall files between the Collection Agencies and LF's/Pre Lit Agencies Analyze and/or remediate vendor account with possible legal or regulatory compliance risk, determine root Cause High Risk account exceptions to mitigate negative customer impact Process Daily, Weekly and Monthly Recall files between the Vendors / Law Firms network Manage remediation of special account issues, both internal and external in nature, manage small to moderate scale initiatives through project management cycle Maintain and update policy documentation for both internal and external use, perform control validations for internal processes Audit Vendor adherence to Chase requirements- such as calling, security and control requirements, monitors inventory report tools to identify errors, mismatch and any discrepancies on all accounts with vendor Support the vendor team [Including but not limit to Agency, Sales, Litigation, and Probate] in completing the task associated with identification, resolution of questions/issues and placement/handling of outsourced or sold accounts Support the vendor team [Including but not limit to Agency, Sales, Litigation, and Probate] needs with manual phone and email communication via internal inquiries and account issues Respond to requests for documentation or media from buyers, customers or vendors for outsourced or sold accounts, process closure files and resolves all closure rejects Support vendor/ LF account issues, inquiries and projects and Key Matter (Regulatory, Legal and Corporate) inquiries, both internal and external Handles substantive problems independently, receive limited supervision/instruction Required qualifications, capabilities, and skills 6+ months in any non-phone or specialty unit such as collections, process management , Escalations complaints, etc. Strong communication skills (verbal and written) and interpersonal skills Strong analytical skills Ability to work in a fast paced and rapidly changing environment Strong knowledge of Microsoft Office (Outlook, Access, excel and Word) Effective decision making (must possess good judgment) and prioritization skills Must have effective time management skills and be able to meet tight deadlines with a high degree of accuracy; adjusting plans and actions in response to changes Ability to successfully manage internal and external relationships with individuals of all levels within the organization Identify and establish relationships to utilize as resources in accomplishing goals Proven ability to work independently and efficiently, Self-directed, self-starting individual, requires minimal supervision Consider the timing impact when determining findings for financial controls. Due to Agencies and Law Firms using multiple systems of records (Chase does not have the same expectations for all law firms and specialist have to accommodate) Preferred qualifications, capabilities, and skills Two years of collection and/or customer service experience Working knowledge of C3 and Integrated Collections Platform (ICP) systems

The DEXIS IOS Sales and Application Specialist is a dental intra-oral scanning expert in end-to-end clinical workflows (from image acquisition to treatment execution) and uses this expertise to exceed territory sales goals through solution selling of the DEXIS IOS product line (NA Commercial Sales IOS Organization). This person will form deep end-customer and distributor relationships as well as supporting the DEXIS imaging field sales team. TRAVEL/LOCATION: Geographic Territory: All of Florida; some coastal Georgia and South Carolina (Charleston up to Columbia) included in territory. The ideal candidate will be based in Central Florida, but we will consider applicants based in other cities in Florida. Travel: Up to 40%. PRIMARY DUTIES & RESPONSIBILITIES: Achieve and exceed sales quotas within assigned territory. Assess and manage sales funnel to drive quota achievement and planning accuracy. Partner with local DEXIS imaging field sales teams to identify new/existing customer opportunities. Assess and communicate territory sales trends. Conduct frequent product DEXIS IOS product demonstrations in-person as well as virtually. Responsible for DEXIS IOS lead generation within assigned territory. Ex. Distributor branch meetings and co travels, trade shows / customer marketing & education events, co travels with the DEXIS imaging field sales team. Regularly review data in CRM and other tools to identify and pursue new opportunities. Perform other duties as assigned. Study competitive and adjacent products, technologies, clinical studies, industry trends, and other general information of interest to customers. Responsible for working with both existing IOS customers and IOS prospects in an account-based management environment to drive product demonstrations and software workflows Drive sales through customer education and product demonstrations to clinicians, clinical staff, and distributor partners. Play a critical role in managing all assigned customer accounts and routinely help triage their needs to the correct department or individual who can assist them. Ability to aggressively support new business, RFP's, Pilots, and assist in closing business in assigned product portfolio with a time-sensitive sales cycle. Develop a deep understanding of assigned software and IOS products with an overall knowledge of all aspects of solutions/products. While following established strategies, work closely with both management and IOS NA Commercial Sales Organization to achieve and surpass established profitable annual sales goals. Manage and maintain a list of references and competitive product offerings. Perform other duties as assigned. Job Requirements: Bachelor's' degree in Business or related fields and/or equivalent education or experience. 2+ years digital dental sales experience is required; we will consider equivalent experience in an alternate role within the dental field. Detailed knowledge of company functions, product capabilities, service options, hardware configurations, productions and marketing policies. Travel Requirement: Ability to travel up to 40%. Working knowledge of Microsoft Office applications. PREFERRED QUALIFICATIONS: Dental IOS sales and support experience is a plus. Past success in IOS sales, support, and training is preferred. Experience in a team sales environment. Strong effective oral and written communication skills with the ability to influence across the organization. The position is a supporting role to multiple call points; must be able to work with a wide variety of individuals and manage time to meet both individual and shared goals Effective time management skills and strong problem-solving skills. Energetic, driven and self-motivated individual with strong interpersonal communication skills, professionalism and customer centric. Ability to problem solve and make customer centric decisions independently. Well-organized and able to work on multiple projects simultaneously. #LI-SC1 #LI-Remote IND-123 Target Market Salary Range: Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans. $80,100 - $120,100 Operating Company: DEXIS Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: ****************************** compliance/posters/pdf/eeopost.pdf. Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

Employment Type: Full Time, Senior-level Department: Information Technology CGS is seeking a Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Setup, monitor, train, troubleshoot, diagnose, and resolve issues with web conferencing tools including but not limited to: (a) Zoom.gov (b) Skype for Business (c) WebEx (d) Team Meeting (e) Adobe Connect Qualifications. * 4+ years demonstrated ability to set up and disable Zoom.gov accounts. * Demonstrated ability to train over 100 users in all aspects of Zoom.gov use. * Demonstrated ability to diagnose issues with Zoom (audio/video; links, etc). * Demonstrated ability to resolve issues with Zoom. * 4+ years of demonstrated experience in training over 100 users in all aspects of Skype for business. * Troubleshooting all technical issues with users including but not limited: to audio/video issues and resolving issues. * 4+ years of demonstrated experience in setting up and monitoring WebEx training (troubleshooting technical issues with users and resolving issues). * 4+ years of demonstrated experience in all aspects of Adobe Connect (to set up, monitor meetings, train users, troubleshoot issues, and resolve issues. * 4+ years of demonstrated experience in setting up Team Meetings; training over 100 users on Team Meetings; troubleshooting technical issues; and resolving issues. Qualifications: * Must have an undergraduate degree. * Certified trainer in web conferencing (Zoom.gov, Adobe Connect, Skype for business, WebEx). * Must be able to describe differences between basic and licensed accounts, and the advantages and disadvantages of each platform. * Must be a US Citizen upfront. * Must be able to obtain a Public Trust security clearance. Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $56,696.64 - $72,895.68 a year

Job Details Orlando - Orlando, FL Full Time 4 Year Degree DayDescription Empire Office is the largest commercial furniture dealer in the world, with over 78 years of experience and more than 435 full-time employees across the country. We are the preeminent Steelcase dealer in the United States and support a list of more than 500 manufacturers. We partner with best-in-class architects, designers, brokers, craftsmen, and manufacturers to deliver proven workspace solutions. With creative and cost-effective results, we address business challenges and activate brands. Overview Empire Office is currently seeking a Designer/Product Application Specialist in our Orlando office to join our team. This position will hold responsibilities to provide Design services to dealership customers including programming, space planning, and development of topicals, color boards, and digital presentations. Key Responsibilities Create drawings and specifications in CET (ex: Topicals, Furniture plans, 3D Renderings) Revise drawings and specs when required Prepare installation drawings and supporting documents Consistent updates to the Director of Design Work closely with dealership sales and sales admins to ensure accurate plans and specifications Assist with Finish selection and create digital sample boards Spec Check other team members' work as needed Meet with clients, in person or virtually, to understand the client's objectives, desires, and design within their allocated budget Identify areas that need field verification and coordinate actual dimensions with the final plan Inventory existing products; incorporate them in furniture plans and specifications Maintenance of internal reporting systems (i.e. time sheets, tracking design time, project files) Follow Empire Office Design department guidelines and standards for deliverables and project filing. Adhere to deadlines for key deliverables Attend Industry events as necessary Continuing education related to product updates and industry trends Qualifications Skills & Qualifications At least 5 years of dealership experience in the commercial contract furniture industry is preferred Bachelor's Degree in Interior Design, Architecture or related field Proficient in CET, AutoCAD, and Microsoft Office Suite Knowledge of contract furniture lines Working knowledge of applicable building codes, ADA regulations, National Electrical Code; National Fire Code, etc. Experience with Steelcase products is a plus Must be comfortable visiting job sites to take basic field dimensions and furniture inventory Excellent creative thinking, problem-solving skills, and attention to detail Proven organizational and follow-through skills Strong time management skills and ability to multi-task within a fast-paced environment Excellent communication and interpersonal skills with clients, manufacturers reps, and team members Strong presentation skills and must be comfortable attending meetings and interacting with customers, designers, architects, and contractors Works well in a team environment, and has the ability to work longer hours as needed to support the team and meet customer expectations

As a Tier 2 Helpdesk Support professional, your primary responsibility is to provide technical expertise and advanced troubleshooting to resolve complex software, hardware, or network-related issues escalated from Tier 1 support or identified through proactive monitoring. You will work closely with Tier 1 support staff, system administrators, and other IT teams to ensure timely and effective incident resolution. Your role requires in-depth technical knowledge, strong problem-solving skills, and the ability to handle escalated user issues. Key Responsibilities: Advanced Troubleshooting: Resolve complex technical issues escalated from Tier 1 support by utilizing in-depth technical knowledge, troubleshooting methodologies, and problem-solving skills. Analyze symptoms, identify root causes, and implement appropriate solutions. Incident Management: Take ownership of escalated incidents and manage them through to resolution within defined service level agreements (SLAs). Collaborate with other IT teams and vendors as necessary to expedite incident resolution. Technical Expertise: Serve as a subject matter expert (SME) for specific applications, systems, or technologies. Stay up-to-date with the latest industry trends, best practices, and emerging technologies related to the supported environment. Knowledge Base and Documentation: Contribute to the creation and maintenance of the knowledge base by documenting known issues, resolutions, and troubleshooting procedures. Ensure accurate and up-to-date documentation to facilitate efficient issue resolution by Tier 1 support and self-service support for end-users. Root Cause Analysis: Conduct thorough investigations to determine the root cause of complex or recurring issues. Collaborate with other teams to implement preventive measures and recommend process improvements to minimize future incidents. Escalation and Collaboration: Collaborate with Tier 1 support staff, system administrators, network engineers, and other IT teams to resolve escalated issues. Provide guidance, advice, and technical assistance to Tier 1 support personnel to enhance their skills and knowledge. Change Management: Participate in change management processes by reviewing proposed changes, performing impact assessments, and ensuring smooth implementation of changes related to the supported environment. Training and Mentoring: Assist in training and mentoring new Tier 2 support staff, sharing knowledge, best practices, and technical expertise to enhance the overall capabilities of the team. Continuous Improvement: Identify areas for process improvement, automation, or streamlining support procedures to enhance efficiency, reduce incident resolution time, and improve user satisfaction. Qualifications and Skills: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience in a helpdesk or technical support role, with a focus on Tier 2 or higher support. In-depth knowledge of operating systems, network protocols, software applications, and hardware components. Strong troubleshooting and problem-solving skills, with the ability to analyze complex issues and develop effective solutions. Familiarity with ITIL best practices and incident management processes. Strong knowledge with our ticketing systems, remote support tools, and system monitoring tools. Excellent communication skills, both verbal and written, with the ability to convey technical concepts to both technical and non-technical stakeholders. Ability to work well in a team environment, collaborating with cross-functional teams to resolve issues. Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Customer service orientation and a commitment to delivering high-quality support. Relevant certifications (e.g., CompTIA N+, Microsoft Certified Administrator Associate) are a plus. Communication and Reasoning Skills Clear and concise communication: Tier 2 support personnel must have excellent verbal and written communication skills. They should be able to articulate technical concepts and complex information in a clear and understandable manner to both technical and non-technical stakeholders. Using simple language, avoiding jargon, and adapting communication style to the recipient's level of understanding are important aspects of effective communication. Active listening: Active listening is crucial for understanding the details and nuances of complex issues reported by users or escalated from Tier 1 support. Tier 2 support staff should listen attentively, ask relevant questions to gather comprehensive information, and demonstrate empathy to build rapport. Active listening ensures accurate issue comprehension and enhances the ability to provide targeted solutions. Logical reasoning and problem-solving: Tier 2 support requires strong logical reasoning and problem-solving skills. Helpdesk professionals in this role need to analyze complex issues, evaluate multiple variables, and use deductive reasoning to identify potential causes and solutions. They should possess a systematic approach to problem-solving and be able to break down complex problems into manageable components for effective troubleshooting. Technical expertise: Tier 2 support personnel should have a deep understanding of the supported technologies, systems, and applications. They need to stay updated with the latest industry trends, best practices, and emerging technologies relevant to their role. Strong technical expertise enables them to provide accurate and efficient solutions to complex issues. Collaboration and knowledge sharing: Tier 2 support professionals often collaborate with Tier 1 support staff, system administrators, network engineers, and other IT teams. They should possess strong interpersonal skills and the ability to work effectively in a team environment. Sharing knowledge, collaborating on issue resolution, and offering guidance to Tier 1 staff contribute to overall team success. Analytical thinking: Tier 2 support involves analyzing data, logs, and system information to diagnose and troubleshoot complex issues. Helpdesk professionals in this role should be adept at analyzing data, recognizing patterns, and drawing insights to make informed decisions. Strong analytical thinking enables them to identify trends, potential risks, and opportunities for process improvements. Flexibility and adaptability: Tier 2 support often encounters unique and varied challenges. Helpdesk professionals should be adaptable and flexible in responding to changing situations, new technologies, and evolving user needs. They should be open to learning new skills and approaches to enhance their problem-solving capabilities. Customer service orientation: Tier 2 support is customer-facing, and a strong customer service orientation is important. Helpdesk staff should maintain a positive and helpful demeanor, ensuring prompt and effective support. They should strive to exceed user expectations and provide a satisfactory user experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is constantly required to sit and use hands to type and operate computer and mouse. The employee is frequently required to talk, hear, bend and twist neck. The employee may be required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision. The employee is required to have a valid driver's license and be capable of driving long distances. Employee may be required to use their personal vehicle for business purposes. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will spend most of their time in a typical office environment. The noise level in the work environment is usually moderate, but can occasionally be loud. The employee will be exposed to other work environments as needed based on project work at client sites. On occasion, the employee may be required to travel outside the typical i-Tech service area.

Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements. 2-5 years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed. Responsibilities This is a requirement is for Oracle Financial Services PrimeSourcing division. We are a part of Oracle Financial Services Global Business Unit (FSGBU) business unit and our specialized solutions address the unique business needs of banking and financial institutions, enabling them to make more informed business decisions and serve customers better. We are looking for L2 Technical Support Lead (Application Support) with experience in DevOps at Oracle Financial Software Services Inc at Nashville (TN) /Lake Mary (Florida)/ Pittsburgh (PA). Experience in AppDynamics & Splunk tool is preferable & Hands-on Scripting experience (Python/ Shell /PowerShell) in Unix/Linux platform is desired Senior technical lead to provide L2 production support for critical shared services platforms. Individual will work closely with the application development teams and infrastructure support groups to ensure systems are highly available. Performs moderate to complex troubleshooting as a subject matter expert in one or more applications. Maintains and supports applications and their operating environments. Responds to alerts, performs root cause analysis and uses procedures and documentation for issue resolution. Works to ensure appropriate monitoring and alerting setup. Monitors applications and respond to incidents. May lead or partner with other team members on the analyzing of moderate to complex issues. Perform ongoing health checks and validations after changes or significant incidents. Provides input and recommendations for technical solutions on application problems. Perform diagnostics and troubleshooting for more complex issues. Escalate to second level application or infrastructure support when necessary. Designs and implements automation for manual processes. May mentor or provide guidance for junior team members. Contributes to the achievement of related teams' objectives. Bachelor's degree in computer science or a related discipline, or equivalent work experience required. 4-6 years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus Skills Preferred - DevOps, Oracle, Unix, Shell, Java

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day in this territory You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Company Overview: We are a leading IT solutions provider specializing in comprehensive technology services. Our team is dedicated to delivering innovative solutions that empower businesses to achieve their goals through technology. Position Overview: We are seeking a dedicated and detail-oriented Production Support Technician to join our dynamic team. This entry-level position offers hands-on experience with programming, installing, and handling IT equipment such as tablets, laptops, and phones. The ideal candidate will have a basic understanding of IT equipment and a strong desire to build a career in the IT or computer-related field within our solutions-based warehouse environment. Key Responsibilities: Equipment Setup and Configuration: Assist in the programming, installation, and configuration of IT devices, including tablets, laptops, and phones, ensuring they meet operational standards. Troubleshooting and Maintenance: Identify and resolve technical issues related to hardware and software, performing routine maintenance to ensure optimal functionality. Inventory Management: Maintain accurate records of equipment inventory, track device allocations, and assist in managing stock levels. Quality Assurance: Conduct inspections and tests on equipment to verify proper operation before deployment. Documentation: Create and update technical documentation, including setup procedures and troubleshooting guides. Collaboration: Work closely with team members to support ongoing projects and contribute to process improvement initiatives. Qualifications: Education: High school diploma or equivalent; technical certifications or coursework in IT-related fields are a plus. Technical Skills: Basic understanding of IT equipment and familiarity with operating systems and software installations. Communication Skills: Ability to follow instructions and work effectively within a team environment. Problem-Solving Skills: Basic analytical skills with the ability to identify and resolve technical issues. Physical Requirements: Ability to lift and move equipment as necessary. Benefits: Competitive salary with opportunities for overtime. Comprehensive training programs to enhance technical skills. Career advancement opportunities within the company. Supportive and collaborative work environment. Application Process: Interested candidates are invited to submit their resume and a brief cover letter outlining their interest in the position and relevant experience. Equal Opportunity Employer: CAREERXCHANGE® is an Equal Opportunity Employer. For additional opportunities, please visit www.careerxchange.com. Note: This position is ideal for individuals looking to start their career in the IT field and gain practical experience with a variety of technologies. #CXCMarch

OneRail is seeking a Delivery Support Specialist, Team Lead. The Delivery Support Specialist, Team Lead opening that is currently available MUST be available, willing, and able to work 8-hour shifts between the hours of 7:00 PM to 8:00 PM Monday through Friday (and some weekends). All Delivery Support Specialist, Team Leads receive a $3.00 per hour pay differential in addition to a $.60 per hour pay differential if the team member is bilingual (Spanish/English). An additional pay differential of $1.00 per hour is provided when working weekends. To be eligible for consideration, candidates must meet the following criteria: Must be an internal candidate (external candidates will not be considered). Must have at least six months of employment in current role. May not currently be on a Performance Improvement Plan (PIP). Please note that if you do not meet the qualifications to be eligible for consideration for this role, your application will be automatically rejected Responsibilities: Coach, train, and mentor Delivery Support Specialists as necessary. Monitor the delivery lifecycle from courier acceptance to proof of delivery, including but not limited to; tracking and troubleshooting, problem resolution, and customer communication. Coordinate with our delivery partners according to availability and requirements to ensure delivery is executed most cost-effectively while meeting customer SLA. Communicate as needed with the delivery partners to resolve any exceptions that may occur during the delivery. Communicate escalations on time for the issue to be resolved with the least amount of customer impact. Assist with procedure optimization of scheduling deliveries from our clients. Complete order data entry and dispatch if needed. Ability to recognize and prioritize tasks based on urgency. Engage with the shipper, courier, and guest/end customer as needed. Requirements: Internal experience as a Delivery Support Specialist required You must be located in Orlando, Florida Demonstrated skills in managing multiple priorities Ability to monitor and execute across multiple tasks at any given time Quick decision-making skills Computer proficiency with web-based applications Strong communication abilities Excited to be a part of a team environment Strong people skills About OneRail OneRail, headquartered in Orlando, FL, is the emerging leader in Final Mile delivery technology. Our OmniPoint SaaS platform uses proprietary algorithms and artificial intelligence to power efficient same-day delivery programs for major companies like Lowe's, Pepsi, American Tire Distributors, and Advance Auto Parts. OmniPoint is the cornerstone of OneRail's integrated final mile delivery solution. Capture. Within moments of a purchase that requires same-day delivery, OmniPoint captures a shipper's “demand signal” from their POS, ERP, or e-commerce system: what was ordered, where it is, where it's going, and when it needs to be there. Optimize. OmniPoint uses this data to specify the optimal vehicle for the order's size and weight, as well as any extra services required. OmniPoint then calculates all-in shipping costs and optimizes delivery routing. Execute. Customers can direct deliveries to their fleet, or OneRail's nationwide network of 12 million couriers available 24/7/365. Support. Deliveries can be supported as they occur by OneRail's skilled Exceptions Assist team to handle unforeseen delivery issues on the customer's behalf. Follow Up. OmniPoint enables the consumer or receiving business to track their order delivery in real time and provide feedback through a customer-branded interface. OneRail has been recognized by Gartner as one of the most innovative solutions in the Final Mile delivery space. We ranked in the top 100 of the Inc. 5000 list of the fastest-growing US private companies in 2022 and 2023 and received an Inc. Best Workplace award in 2023. Regular, Full-time Team Member Benefits Competitive base compensation Health and wellness Insurance with generous company contribution (medical, dental, vision) Company-paid life insurance, short-term and long-term disability 4% 401K match with immediate vesting of Company match Continuing Education Opportunities Flexible/Open (Uncapped) Paid Time Off (PTO) Policy for Salaried Team Members* Competitive Paid Time Off (PTO) Policy for Hourly Team Members* Generous Company-paid Holidays Onsite Team Member Job Perks Relaxed/casual work environment Standing desks Recreational and Video games Large breakroom and lounge Stocked kitchen and fridges Cappuccino machine Onsite restaurant and daily food trucks Offices conveniently located with quick access to I-4, SR-528, and Florida's Turnpike Ample free parking OneRail's Travel Policy for Remote Team Members While OneRail allows remote work for certain posted roles, noted as "Remote Work Available" on the Company's website, a core requisite for all roles is that team members be willing and able to occasionally travel to OneRail's Orlando, Florida headquarters. All team members are required to participate in on-site onboarding at the onset of employment and then on an as-needed basis thereafter, as a condition of their employment. To view more details about what is like to work at OneRail, or to view a full list of career opportunities, please visit ********************************

Compensation Salary Schedule To provide leadership and coordinate, monitor and evaluate speech-language services that are needed districtwide to help schools and the district to achieve district goals. Responsibilities and Qualifications QUALIFICATIONS: Master's Degree in Communication Disorders, Speech-Language pathology or equivalent. Florida Department of Education Certification or eligibility in Speech-Language Impaired (or eligibility); Certification in educational leadership or administration and supervision preferred, but required within three (3) years of accepting position. Florida Department of Health Licensure in Speech-Language Pathology (or eligibility) Certificate of Clinical Competence in Speech-Language Pathology Three (3) or more years of experience in public schools as a Speech-Language pathologist Demonstration of professional growth and involvement KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of teaching and learning processes. Knowledge of diagnosis and treatment of communication disorders. Knowledge of delivery systems for speech-language services. Knowledge of impact of communication disorders on student's progress in the curriculum and how to address it to facilitate classroom success. Ability to work and communicate effectively with people to focus resources (both human and financial) toward the achievement of district goals. Ability to facilitate group processes in consensus building, conflict resolution, planning and decision making. Ability to provide supervision, feedback and evaluation to speech-language pathologists. Understands that effective communication is a basic prerequisite for quality teaching and learning which are the essential processes and product of public schools and has the ability to focus human and financial resources toward this end. REPORTS TO: Director, ESE Specialized Services SUPERVISES: Speech-Language Pathologists MACHINES, TOOLS, EQUIPMENT: Machines, tools, equipment, electronic devices, vehicles, etc., used in this position. Telephone, Computer, (Personal Computer and Mainframe), Automobile, Copier PHYSICAL REQUIREMENTS: Describes physical conditions of this position. Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated as Light Work. PHYSICAL ACTIVITY: Physical activities of this position. Percent of a typical day involved in each applicable activity is noted. Percentage 70 Sitting: Resting with the body supported by the buttocks or thighs. 10 Standing: Assuming an upright position on the feet, particularly for sustained periods of time. 10 Walking: Moving about on foot to accomplish tasks, particularly for long distances. 5 Bending: Lowering the body forward from the waist. 5 Reaching: Extending hand(s) and arm(s) in any direction. 5 Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position through the use of the upper extremities and back muscles exerting up to 10 pounds of force. 80 Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm. 70 Grasping: Applying pressure to an object with the fingers and palm. 90 Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which detailed or important spoken instructions must be conveyed accurately, loudly or quickly. 90 Hearing Acuity: The ability to perceive speech and other environmental sounds at normal loudness levels. 90 Visual Acuity: The power to see at a level which allows reading of numbers and text, operation of equipment, inspection of machines, etc. Note: Will total more than 100 percent as several activities may be performed at one time. WORKING CONDITIONS: Conditions the worker will be subject to in this position. Indoors and Outdoors: The worker is subject to both environmental conditions. Activities occur inside and outside. PERFORMANCE RESPONSIBILITIES: * Manifests a professional code of ethics and values. * Responds to internal and external customers in a timely, accurate, courteous and empathetic manner representing OCPS in a positive light. * Models the routine, intentional and effective use of technology in daily work, including communications, organization and management tasks. * Determine needs of individual work locations for speech-language services and assign staff to facilitate services. * Observe, evaluate and assess speech-language staff in the district * Supervise speech-language staff including clinical fellowship year and provisional licensure. * Assist speech-language staff with assessment of students with complex communication disorders when more restrictive placement is being considered due to the speech-language impairment. * Provide consultation, upon request, to schools regarding individual cases * Maintain and document attendance, payroll and other required paperwork for speech-language staff. * Assist in development of policies and procedures in accordance with local, state and federal mandates for speech-language services. * Provide training in speech-language issues as they pertain to children with disabilities and general education. * Facilitate, upon request, communication with parents, students and staff resolving problems and critical issues. * Keep the Director, ESE Specialized Services informed of critical issues and incidents within his/her area about which the supervisor should be aware. * Follow the district's policies and procedures as related to all HRMD guidelines, executive limitations, the district's instructional initiatives, and the school district's charter guidelines. * Follow the district's policies and procedures as related to fixed assets. * Develop leadership in subordinates. * Responsible for keeping up to date on current technology being used by OCPS. With the support of the district, attends training to ensure skill level in various technologies is at the level required to perform in current position. * Responsible for maintaining timely and accurate information and accountable for the quality of information maintained by those they supervise. ∗ Responsible for self-development and keeping up to date on current research, trends and best practices relevant to the area of responsibility. Perform other duties and responsibilities as assigned by the supervisor. * Essential Performance Responsibilities TERMS OF EMPLOYMENT: Nonbargaining unit compensation plan, twelve months, 8.0 hours per day. EVALUATION: Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of personnel.

Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Specialist on the Cocoa Campus in Cocoa, Florida. Salary & Benefit The annual salary is $33,850. Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan. Position Concept Provides Administrative Support for the Dean/Campus Administrator; works cooperatively with faculty and staff and assists in the coordination of functions, programs, initiatives and events associated with the Campus office. Minimum Qualifications The following minimum qualifications for this position must be met before any applicant will be considered: * Associate degree from a regionally accredited institution. * Five years of experience in office management. * Supervisory experience required. * Excellent communication (both written and oral) and customer service skills. * Proficient in use of computer/word processing software including Banner. * Ability to work independently and good problem-solving skills. * Evidence of accuracy, attention to detail, efficiency, and confidentiality in past positions. * Valid Florida Motor Vehicle Operator's license required.For individuals unable to obtain a driver's license, a valid Florida ID is required.Employees and/or volunteers unable to obtain a Florida driver's license, will not be allowed to drive any college vehicle, golf cart or any other motorized vehicle on college property. * This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $36.00).This fingerprinting fee ($36.00) is non-refundable. * Understanding of and commitment to Equal Access/Equal Opportunity. * Official transcripts of all collegiate work will be required to be considered beyond the application phase. * * High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc. Minimum physical qualifications: * Ability to sit at a desk and view display screen for extended periods of time. * Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic. * Must be flexible and be ale to prioritize a heavy workload given the changing demands of the Campus Administrator office. * Ability to move within the campus to accomplish various tasks. Notes Applications will be accepted from March 12, 2025, through March 26, 2025; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans' Preference in employment for eligible veterans and eligible spouses of veterans.

Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 2+ years of job-related experience, or a Master's degree. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position ROLE AND POSITION OBJECTIVES: As a Senior Support Engineer at Cape Canaveral for the Fleet Ballistic Missile Program you will be a member of the Guidance Test Support Team a cross functional team responsible for supporting testing of the D5 Guidance System. You will perform technical functions in support of engineering activities such as set up, operation, maintenance, modification, circuit testing, calibration and troubleshooting of electronic or electro-mechanical components and systems. We encourage you to apply if you have any of these skills or preferences: Troubleshooting Electrical Components Overhead Crane Operator Wire wrap Crimp Solder What sets you apart: Team player who thrives in collaborative environments and revels in team success Test equipment operation Commitment to ongoing professional development Superior communication and collaboration skills Logistics knowledge Exercise creative thinking and ideation to advance our business performance. Computer literate in Microsoft Office KNOWLEDGE SKILLS AND ABILITIES Ability to Acquire job skills and learns company policies and procedures to complete routine tasks. General knowledge and proficiency in the use of related tools and equipment Ability to fabricate simple hardware as required. General test equipment knowledge Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, health care benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits Workplace options: This position is fully onsite. While onsite you will be part of the NOTU Facility at Cape Canaveral Space Force Station. Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $80,024.00 - USD $86,589.00 /Yr. Company Overview At General Dynamics Mission Systems, we rise to the challenge each day to ensure the safety of those that lead, serve, and protect the world we live in. We do this by making the world's most advanced defense platforms even smarter. Our engineers redefine what's possible and our manufacturing team brings it to life, building the brains behind the brawn on submarines, ships, combat vehicles, aircraft, satellites, and other advanced systems. We pride ourselves in being a great place to work with this shared sense of purpose, committed to a diverse and exciting employee experience that drives innovation and creates a community where all feel welcome and a part of something amazing. We offer highly competitive benefits and a flexible work environment where contributions are recognized and rewarded. To see more about our benefits, visit ************************************************************* General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran

Compensation Salary Schedule To provide specialized support and coaching services related to Math instruction at secondary schools to achieve district goals. Responsibilities and Qualifications QUALIFICATIONS: Bachelor's Degree from an accredited institution required. Master's degree preferred. Ed. Leadership certification preferred. Valid Florida teaching certificate or have applied to obtain a Florida teaching certificate. One (1) year coaching or teacher leader experience to include leading professional learning and using coaching competencies. Three (3) years of teaching required secondary math preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of teaching and learning processes. Knowledge of the program area of responsibility. Knowledge of organization and management theory and practice. Knowledge and commitment to decentralized decision-making and accountability for results that facilitate creative processes toward achievement of district goals. Knowledge of math education theory and practice. Ability to work and communicate effectively with people to focus resources (both human and financial) toward the achievement of district goals. Ability to facilitate group processes in consensus building, conflict resolution, planning and decision making. Ability to support 6th grade Math- Geometry content. Understands that quality teaching and learning are the essential processes and product of public schools and has the ability to focus human and financial resources toward this goal. REPORTS TO: Senior Administrator, Secondary Math; Director, Secondary Curriculum and Instruction Services SUPERVISES: N/A MACHINES, TOOLS, EQUIPMENT: Machines, tools, equipment, electronic devices, vehicles, etc., used in this position. Telephone, Computer, (Personal Computer and Mainframe), Automobile, Copier PHYSICAL REQUIREMENTS: Describes physical conditions of this position. Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated as Light Work. PHYSICAL ACTIVITY: Physical activities of this position. Percent of a typical day involved in each applicable activity is noted. Percentage 70 Sitting: Resting with the body supported by the buttocks or thighs. 10 Standing: Assuming an upright position on the feet, particularly for sustained periods of time. 10 Walking: Moving about on foot to accomplish tasks, particularly for long distances. 5 Bending: Lowering the body forward from the waist. 5 Reaching: Extending hand(s) and arm(s) in any direction. 5 Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position through the use of the upper extremities and back muscles exerting up to 10 pounds of force. 80 Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm. 70 Grasping: Applying pressure to an object with the fingers and palm. 90 Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which detailed or important spoken instructions must be conveyed accurately, loudly or quickly. 90 Hearing Acuity: The ability to perceive speech and other environmental sounds at normal loudness levels. 90 Visual Acuity: The power to see at a level which allows reading of numbers and text, operation of equipment, inspection of machines, etc. Note: Will total more than 100 percent as several activities may be performed at one time. WORKING CONDITIONS: Conditions the worker will be subject to in this position. Indoors and Outdoors: The worker is subject to both environmental conditions. Activities occur inside and outside. PERFORMANCE RESPONSIBILITIES: ∗ Manifests a professional code of ethics and values. ∗ Responds to internal and external customers in a timely, accurate, courteous, and empathetic manner representing OCPS in a positive light. ∗ Models the routine, intentional and effective use of technology in daily work, including communications, organization, and management tasks. ∗ Develop and provide support to schools, both centrally and site based. Create and administrator professional development in areas of content. ∗ Provide support and expertise as requested by schools and learning communities for secondary Math. ∗ Keep the Director, Secondary Curriculum and Instruction and Senior Administrator, Secondary Math informed of current critical issues and incidents about which he/she should be aware. ∗ Coordinate activities associated and professional development opportunities with districtwide consistency within their discipline(s). ∗ Provide district leadership regarding current trends, best practices and promising innovations in educational programs and processes or in areas of assigned responsibility. ∗ Assist instructors to increase the effectiveness of standards-based instruction in secondary Math. ∗ Develop and revise curriculum resources materials to support continual improvement of instruction in secondary mathematics. ∗ Follow the district's policies and procedures as related to all HRMD guidelines, executive limitations, and the district's instructional initiatives. ∗ Follow the district's policies and procedures as related to fixed assets. ∗ Develop leadership in subordinates. ∗ Responsible for keeping up to date on current technology being used by OCPS. With the support of the district, attends training to ensure skill level in various technologies is at the level required to perform in current position. ∗ Responsible for maintaining timely and accurate information and accountable for the quality of information maintained by those they supervise. ∗ Responsible for self-development and keeping up to date on current research, trends, and best practices relevant to the area of responsibility. Perform other duties and responsibilities as assigned by the supervisor. ∗ Essential Performance Responsibilities TERMS OF EMPLOYMENT: Non-bargaining unit compensation plan, twelve months, 8.0 hours per day. EVALUATION: Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of personnel. 04/24/2024