Support specialist jobs in Youngstown, OH - 646 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Are you motivated to take your experience to the next level? ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service oriented Desktop Support Specialist. The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… Install and configure all new PCs and laptops Perform hardware and software break / fix work including but not limited to upgrades Develop expert understanding of PC hardware, software, internal software and associated technologies Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution Execute planned and unplanned infrastructure downtime activities as required Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis Monitor the infrastructure to identify/resolve issues Respond to escalated end-user issues WHO YOU ARE You possess … A Technical Associates Degree or equivalent preferred 2 to 3 years of relevant technical work experience Effective problem solving skills The ability to multi-task Outstanding customer service skills Responsibilities Installs and configures all new PCs and laptops Performs hardware and software break / fix work including but not limited to upgrades Develops expert understanding of PC hardware, software, internal software and associated technologies Diagnoses/resolves end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution Executes planned and unplanned infrastructure downtime activities as required Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis Monitoring the infrastructure to identify/resolve issues Responding to escalated end-user issues Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment Providing problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance Moves employee equipment Organizes and maintains equipment inventory levels Analyzes and evaluates PC hardware and software Responsible for a broad set of desktop and related technologies including high-end copiers, scanners, and printers Assists with purchase order activity Frequently lifts, carries, or otherwise moves and positions objects weighing up to 50 pounds Provides support utilizing all available tools including remote control technologies Assists in the coordination and execution of planned and unplanned infrastructure downtime activities as required Understudies one or more infrastructure technology disciplines Grasps concepts and develops skill-set Applies learning on a supervised basis All other duties as assigned Qualifications Technical Associates degree or equivalent preferred 2-3 years of relevant technical work experience Experience in a Windows 11, and Mac OS X environment Experience with Office 365 and above Experience with multiple hardware platforms Experience with iOS and Android mobile platforms Certifications a plus (A+ or other) Effective problem-solving skills Customer service skills Detail oriented Sound analytical skills Ability to multitask Collaborative/enjoys working in teams Highly productive in a fast paced environment We can recommend jobs specifically for you! Click here to get started.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Make a difference. Be happy. Grow your career. The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner. Position Responsibilities: Manage/repair all technology hardware including but not limited to computers, printers, and scanners. Maintain accurate hardware production inventories and spare stock Troubleshooting some software as needed Adheres to all documented processes Travel to off-sites to provide the same level of support as the main campus assignment Assist with project assignments to implement new technologies or hardware Provide on-call and project support as needed Assist with the movement of I&T assets either receiving new equipment or decommissioning of end of life equipment Position Requirements: Demonstrate a deep understanding of the technical environment and its business return. Strong communications; written and oral Have the necessary communication and interpersonal skills to interact with clients at all levels Can keep up to date with technology as it develops and inform their clients of the potential impact. Be self-managing and capable of prioritizing workload based on client requirements. The ability to work under pressure within a team and the ability to multitask are important attributes for this role The candidate will have good problem-solving skills and be highly motivated. He/she will be required to work on own initiative and must therefore possess good decision-making skills Maintain a clean and orderly work environment. The candidate will need to be able to take direction from leads and react to downtimes in the environment. Possess a valid driver's license and be able to provide an annual Motor Vehicle Report (MVR) that meets requirements. Education and Experience: Bachelor's degree in the field of computer science, telecommunications, or information sciences, and 3 years experience or 6 years of relevant work experience Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

LOCATED IN AURORA, OHIO*** About Us LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure an uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers. Position Description: IT Support Specialist The IT Support Specialist provides Tier 1 and Tier 2 technical support across the organization, ensuring that employees have reliable access to the hardware, applications, and systems they need to perform at their best. This role works hands-on with Windows devices, Microsoft 365, enterprise applications, networking basics, and manufacturing-floor tools. This is a great opportunity for someone early in their IT career who thrives in a fast-paced environment, enjoys solving technical problems, and takes pride in providing excellent service. Key Responsibilities: End-User Support Provide Tier 1 & Tier 2 support for desktops, laptops, mobile devices, and corporate applications. Troubleshoot issues involving connectivity, user identity/access, device performance, and software errors. Support both office employees and manufacturing-floor personnel. System Setup & Configuration Set up and configure Windows devices, printers, user accounts, MFA/security tools, and standard apps. Assist new hires with workstation setup and onboarding support. Application & System Support Assist with ERP system support and enhancements. Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and general business applications. Participate in new system rollouts, upgrades, and implementation projects. Ticketing & Documentation Log, track, and resolve support tickets according to defined SLAs. Maintain accurate documentation, device lifecycle records, and asset inventory. Report recurring issues to the IT team to drive long-term solutions. Operational Support Assist with hardware imaging, network troubleshooting, and basic IT maintenance tasks. Support IT initiatives and contribute to continuous improvement of support processes. Qualifications: Required 1-4 years of IT support, help desk, or service desk experience. Strong troubleshooting abilities across hardware, software, and networks. Excellent communication and customer service skills. Hands-on experience with: Microsoft 365 (Teams, Outlook, OneDrive, SharePoint) Windows operating systems Basic networking (DNS, DHCP, Wi-Fi, VPN) Ability to support manufacturing-floor technology and work onsite as needed. Preferred Experience with ERP systems, ticketing platforms, or endpoint management tools. Exposure to Active Directory or Azure AD. Knowledge of IT asset management practices. Education Associate degree or higher in Information Technology, Computer Science, or a related field preferred. Equivalent hands-on experience will be considered in lieu of a degree. Industry certifications are a plus, including: CompTIA A+, Network+, Security+ Microsoft 365 Fundamentals (MS-900) Microsoft Certified: Modern Desktop Administrator Associate Who Thrives in This Role Someone who loves solving problems and helping people Someone who communicates clearly and stays calm under pressure Someone who is eager to learn and grow in an enterprise IT environment Someone who takes initiative and follows through What We Offer: Competitive pay with performance incentives 100% company-paid medical, dental, and vision 401(k) with company match 3 weeks PTO, 8 paid holidays, and 2 floating holidays Why You Will Love Working with Us: Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects. Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement. Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life. Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees. Salary Description $85,000 to $114,00

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

AVI Foodsystems is looking for an energetic and optimistic team member to immediately hire to fill the role of Full-time IT Support Specialist at our Headquarters location in Warren, OH. This is not a remote position and is required to be on-site working Monday - Friday, dayshift. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. The IT Support Specialist plays a critical role in assisting team members with procedural and operational challenges related to IT hardware, software, products, and services. This position requires a proactive approach to identifying and resolving recurring issues, with a strong emphasis on trend analysis and continuous improvement. Working in close collaboration with Systems Administrators, Developers, and other IT personnel, the IT Support Specialist contributes to the development of long-term solutions aimed at reducing the frequency and impact of technical problems across the organization. Major Duties and Responsibilities: Responsibilities include (but are not limited to): All IT Support Responsibilities: Provide technical support for over 350 local users and 1,700 remote users, ensuring seamless operations across diverse environments Document all issues, troubleshooting steps, and resolutions in real time using a centralized support ticketing system Maintain an accurate inventory of technology assets, including hardware, software, and licensing compliance Independently research and interpret user manuals to identify solutions for complex technical issues Prioritize, diagnose, and resolve hardware and software issues related to computers, printers, peripherals, and telecommunication equipment Offer expert support for Windows OS, Microsoft Office Suite, Active Directory, and various commercial and proprietary applications Manage and troubleshoot networked multifunction devices, including printing, scanning, and faxing capabilities Collaborate with vendor support teams such as Dell, HP, Xerox, Microsoft, Juniper, and specialized software providers Provide technical assistance for Point of Sale (POS) systems Conduct follow-ups on resolved tickets to ensure user satisfaction and issue closure Participate in structured cabling and wiring projects as needed Set up and support technology for presentations and meetings Strive to resolve issues on the first contact, minimizing the need for escalation Escalate unresolved or specialized issues to appropriate IT teams Perform software installations and upgrades on end-user devices Willing to travel up to 10%, including occasional overnight stays IT Support Specialist Responsibilities: Conduct thorough analysis of support tickets to identify recurring patterns and root causes. Regularly present findings to management, along with actionable recommendations to permanently resolve or mitigate issues. Collaborate closely with IT teams and leadership to design and implement cost-effective, sustainable solutions for strategically significant challenges. Take an active role in the development and execution of these solutions where appropriate. Advocate for end users by prioritizing issues based on impact and severity, ensuring that resolutions align with the greatest overall benefit to the organization. Partner with management to establish and refine support procedures and guidelines, with a focus on enhancing service quality and operational efficiency. Requirements Qualifications: The role requires demonstrated experience in troubleshooting hardware, software, and network issues, or equivalent education and training. Prior customer service experience or training is highly advantageous. Strong interpersonal skills are essential. The individual must communicate with users in a respectful and effective manner, adapting their language to suit the user's technical proficiency whether technical or non-technical without sounding condescending. A minimum of three years in an IT support role within a corporate environment is required. Proven experience in resolving IT-related issues in a professional setting is essential. Skills: Demonstrates a proactive approach to learning and adapting to emerging technologies across multiple platforms Possesses excellent verbal and written communication skills for effective support via phone, in-person, and email Strong interpersonal skills with the ability to build positive working relationships Benefits: AVI offers: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities We conduct pre-employment drug testing. EOE

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. The Reliability Specialist position is responsible for leading targeted strategic and tactical reliability initiatives and enhancements, specifically focused on vibration and condition monitoring services. Acting as a reliability advocate closely aligned with Operations, the position is empowered to work independently to address complex equipment challenges. This role involves developing and implementing long-term reliability programs and initiatives in collaboration with various Operations, Maintenance, and Engineering teams. Other NG&NGLs Locations will be considered. Key Responsibilities - Creates and maintains a culture of safe, reliable, and compliant operations. - Technical authority for complex vibration analysis and multi-disciplinary diagnostics (e.g., vibration, oil analysis, thermography) on critical equipment, resolving high-impact issues (e.g., LOPC, bad actors) with industry-leading expertise. - Develop and lead long-term reliability strategies to achieve business-wide goals, such as downtime reduction and maintenance cost savings, through advanced condition monitoring and predictive maintenance. - Lead the development of condition-based maintenance, using data-driven insights to minimize unnecessary interventions and reduce lifecycle costs. - Supports Project Engineering, Operations, and Maintenance with the installation and commissioning of new equipment in accordance with company standards. - Partner with peers to integrate vibration and performance data into predictive maintenance models, RCM strategies, and long-term asset management plans. - Develop asset health indicators for critical equipment, using advanced analytics to prioritize maintenance and capital replacement decisions. - Must be comfortable working with remote supervision. - Travel is required and may occasionally include out-of-town nights and weekend travel. Education and Experience - High School diploma or GED is required. - Associate or Bachelor Degree in Engineering or related Mechanical Field Preferred - ISO Category 2 Vibration Analyst Required, ISO Category 3 Vibration Analyst Preferred - Must hold a valid Driver License and have an excellent driving record. - Minimum of 15 years of experience with reciprocating and rotating machinery repair and/or machinery diagnostics. - Thorough understanding of the mechanical aspects of gas compression equipment and their support systems. Skills - Excellent planning and organizational skills. Must be able to prioritize assignments according to business needs. - Excellent written and oral communications skills - proven ability to produce clear, concise written reports, and discuss and review, and present technical information. - Experience with reciprocating engine/motor/compressor condition monitoring systems. - Demonstrated ability to operate and interpret data from vibration analysis equipment. - Demonstrated ability to investigate and troubleshoot vibration problems, with an understanding of spectral analysis. - Demonstrated experience in using electronic databases as well as storage and archival of electronic data. - Strong understanding of Excel, Word, and PowerPoint computer programs along with proprietary analyzer software. - Self-motivated with the ability to work with minimal supervision. - Strong organizational skills. #GP #GPOPS As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Canonsburg, Pennsylvania Additional locations: Cadiz, Ohio, Carlsbad, New Mexico, Evans City, Pennsylvania, Kingfisher, Oklahoma, Midland, Texas, Oklahoma City, Oklahoma, San Antonio, Texas Job Requisition ID: 00020057 Location Address: 4600 Jbarry Ct Ste 500 Education: High School Employee Group: Full time Employee Subgroup: Regular Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.

and does not require you to move or relocate before hire.** Company Overview: E-Typist, Inc. is a forward-thinking and remote-friendly business that leverages cutting-edge technologies, including Office 365, OneDrive, Slack, SharePoint, and transcription software, to enhance collaboration and productivity. We are seeking a highly skilled and customer-focused Transcription Technology Support Specialist to join our team. This role is ideal for individuals who thrive in a dynamic, remote work environment and are passionate about providing top-notch technical support in the field of transcribing. Position Overview: As a Transcription Technology Support Specialist at E-Typist, Inc., you will be a key player in ensuring seamless operation and user satisfaction with our technology stack including equipment used for legal and general transcription. Your primary responsibilities will include troubleshooting technical issues, providing user support, and maintaining the functionality of essential tools such as Office 365, OneDrive, Box, Slack, SharePoint, and transcription software and equipment. Key Responsibilities: User Support: Provide remote technical support to end-users, addressing inquiries and resolving issues including but not limited to Office 365, OneDrive, Box, Slack, SharePoint, and transcription software and equipment Assist users with account setup, configuration, and access permissions. Troubleshooting: Diagnose and troubleshoot software and hardware issues, ensuring quick and effective problem resolution. Collaborate with software providers to escalate and resolve complex technical issues. Training and Documentation: Develop and deliver user training sessions on the effective use of our technology stack. Create and maintain comprehensive documentation for common issues and solutions. Collaboration Tools Management: Administer and maintain Slack channels, ensuring proper access, organization, and integration with other tools. Manage SharePoint sites and permissions to facilitate efficient collaboration. Software Integration: Ensure seamless integration and functionality between various software applications, including transcription software. Security and Compliance: Implement and enforce security best practices for remote users, with a focus on data protection and compliance. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience in technical support roles, preferably in a remote work setting. Proficient in troubleshooting issues related to Office 365, OneDrive, Box, Slack, SharePoint. Experienced with transcription software and related equipment. Strong understanding of remote collaboration tools and their configurations. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a remote team environment.

Youth Support Specialist (DSP) A Great Opportunity / Part Time OPENINGS/ All Shifts available / $18.25-$19.25 per hour At ViaQuest Residential Services our DSPs provide support to individuals with developmental disabilities in intermediate care facilities and their homes. Apply today and make a difference in the lives of the individuals we serve! We are looking for: Individuals who have experience working with youth, and comfortable with working alongside clients with possible high behaviors. What ViaQuest can offer you: Paid training including CPR, First Aid and Medication Administration courses and certifications. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Paid-time off. Premium holiday pay. Mileage reimbursement. Annual pay increases. A variety of flexible schedules. Employee referral bonus program. This position is great for: Those who are interested in starting a career in healthcare. Those interested in gaining more experience in the IDD field. Nursing assistants and those interested in pursuing a career as an STNA. Those who want to gain experience while taking classes or those without a degree. Responsibilities may include: Providing direct care and support to individuals with developmental disabilities - our goal is to foster increased independence, choice and empowerment while assuring that their health and safety needs are being met at all times. Supervising, teaching and assisting individuals in all aspects of his/her life. Completing various household tasks including meal preparation and maintaining a clean and safe living environment. Providing personal care assistance. Requirements for this position include: At least 18 years of age. High school diploma or GED. Personal, reliable vehicle that you're willing and able to use to transport individuals served. Valid OH driver's license and car insurance. Motor Vehicle Record Must meet ViaQuest's Authorized Driver Criteria Can push, lift or carry up to 50 lbs. and can climb, balance, kneel and crouch. About ViaQuest Residential Services To learn more about ViaQuest Residential Services please visit: ********************************************************************* Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** From Our Employees To You ********************************************************** Do you have questions? Email us at ***********************

ATTENTION! $1,000 SIGN-ON BONUS! Gateway Rehab has an outstanding opportunity for a Treatment Support Technician 2 in our Beaver Falls, PA location. Our Technician facilitates programming and assures the integrity of the therapeutic milieu. This position receives frequent supervision and instruction. Responsibilities Facilitates discussion groups and activities. Monitors patient behavior. Conducts handbook orientation. Conducts searches of patient belongings, rooms and person. Acts as a liaison between clinical staff and patients. Assists patients in completion of patient assessment forms. Assists with phone calls to family members/friends and referral sources. Assists with crises intervention. Transports patients to meetings, if applicable. Documents involvement with patients in progress notes. Collects urine and completes paperwork for drug screening as necessary. Provides post-discharge contacts/referrals under therapist direction. Monitors medication taken by clients and documents accordingly, if applicable. Works in the gift shop, if applicable. Manages menu and nutrition needs if applicable. Manages donation and patient requests, if applicable to the location. Monitors smoke breaks in the hospital setting, if applicable. Completes intake paperwork as needed. Monitors clients' ADLs - including chores, behaviors, and grooming issues. Remains on duty until relieved. Attends mandatory GRC trainings and in-services. Other duties as assigned. Knowledge, Skills, and Abilities Knowledge of 12 step programs and/or other recovery support and/or addictions preferred. Ability to adhere to ethical guidelines and maintain confidentiality and professionalism. Ability to convey information in a clear and concise manner. Ability to listen to patients without judgement. Ability to show empathy and understanding to patients. Requirements High school diploma or GED. Preferred Requirements Some college preferred. Additional Requirements Valid driver's license and a clean driving record which allows the ability to drive patients to and from appointments, support groups, activities or other travel as assigned. Pass a PA Criminal History Record Check. Obtain PA or a State Child Abuse and FBI fingerprinting clearances. Obtain CPR/First Aid training. Pass Drug Screen TB Testing This position requires mandatory staffing coverage when necessary to provide a safe treatment environment for Gateway residents. Required to remain awake and alert while on duty. If living a life of recovery, must attest to at least 18 months in recovery from substance use disorder. Work Conditions Drug and Alcohol Rehabilitation Center Favorable working conditions. Minimal physical demand. Moderate mental demands to respond to patients' simultaneous requests. GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.

Foxconn EV System LLC Job Description - IT - SAP Application Specialist FSLA Status: Exempt Reports To: IT Application Manager Primary Function: This system includes application software and IT hardware. The SAP Application Specialist will work closely with the other IT resources, including other technicians as well as engineers. The person will be responsible for day-to-day SAP/MES/RPA/Data operations, issue fixes, troubleshooting both software and hardware, as well as supporting reporting services and other applications needed to operate the facility in Lordstown, Ohio. Duties and Responsibilities: Collaborate with business managers and end-users for the effective use of IT. Promote ERP(SAP) system and integrated system such as MES implementations. Gather and analyze business requirements to identify areas for improvement. Develop functional specifications for SAP implementations. Design, develop and configure SAP solutions, including custom reports, interfaces, and conversions to meet business needs. Implement SAP solutions, ensuring adherence to project timelines and quality standards. Perform testing and quality assurance activities. Provide ongoing maintenance and support for SAP systems. Troubleshoot and resolve technical issues. Identify opportunities for process improvement and recommend solutions. Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts as needed. Responsible for the review of business/functional requirement documents and developing technical design documents. Guarantee adherence to deadlines and budget requirements. Analyzes, acquires, installs, modifies, and supports operating systems, applications, databases, utilities, and tools related to vehicle manufacturing. Utilize the site management of change process to document changes and risk mitigation plans while leading and assisting in incremental improvements to site systems. Document technology and troubleshooting via procedures and job aides. Work cross functionally to identify and implement improvements to the applications. Implement best practices for scalability, supportability, ease of maintenance, and system performance. Participate in on-call rotation to respond to daily production issues related to SAP/MES. Troubleshoot issues using log files, and events. Promote the usage and expansion of IT services, collaborate with corporate and local IT organizations. Responsible for the coordinated management of multiple related projects, ongoing operations which are directed toward a common objective. Works with constituent Project to monitor cost, schedule, risks and technical performance of component projects and operations, while working to ensure the ultimate success of the program. Responsible for stakeholder management, particularly stakeholders internal or external to the organization. Manage the continuous optimizations of IT Systems services. Continuously promote the high availability of service for critical customer applications. Skilled in the delivery of IT application and infrastructure services. Effectively manage IT services through the use of performance metrics and proven IT methodologies. Evaluate service delivery performance and take corrective actions with appropriate IT staff. Required Education Associate or bachelor's degree in computer science or information technology, or equivalent experience. Required Experience Minimum 5+ years of related experience in the IT field. Prior SAP/MES experience required (Automotive manufacturing experience is a plus). Strong understanding of SAP ERP modules (e.g., FI, CO, MM, SD, PP). Proficiency in ABAP programming or other relevant development languages. Experience with SAP implementation methodologies (e.g., ASAP, Agile). Ability to work independently and as part of a team. SAP S/4HANA experience. Cloud computing knowledge (e.g., AWS, Azure, GCP). Experience with SAP Fiori or other user experience technologies. Knowledge of EDI setup Experience installing, configuring, documenting, testing, training, and implementing new applications and systems. Experience and proficient level of knowledge with Windows Operating System and Server Operations. Knowledge of manufacturing PLCs and HMI systems is a plus. Required Competencies Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Drives Results - Consistently achieving results, even under tough circumstances. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations. Required Skills/Licenses/Certifications Strong computer, hardware, software, and analytical skills. Proven ability to assess business needs and translate them into relevant solutions. Must have strong interpersonal, presentation and communication (written and verbal) skills, including the ability to work in a self-directed environment. Must have exceptional time management and organizational skills with the ability to multi-task. Have a desire to learn and develop technical skills to keep current with changing operations. Demonstrate process skills - ability to adapt to an ever-changing manufacturing environment and understanding of process operations. Knowledge of manufacturing PLCs and HMI systems is a plus. Experience in managing complex project teams including outsource IT developer organizations. Experience in business process re-engineering of systems application SAP ERP Modules; Sales/Distribution, Materials Management, Production Planning, Finance Interface knowledge with SAP and Non-SAP systems. Relevant certifications like SAP Certified Technology Associate and SAP Certified Development Associate is preferred. Exposure and hands-on in PP configuration, customization and deployment. Aware of the latest SAP technologies, tools, and best practices. Customer focused and business sensitive attitude for applying effective manufacturing SCM IT solutions Promote high quality IT solutions ERP, MES (Manufacturing Execution System) Promote creative and innovative IT services Identify, research, solve and prevent service quality problems Good verbal and written communication skills with all levels of business and IT management Ability to influence and persuade management for providing business appropriate IT solutions

Job Summary The IT Support Specialist is responsible for providing technical assistance and support to end-users for hardware, software, and network-related issues. This role ensures smooth operation of IT systems by troubleshooting problems, performing installations, and delivering user training when needed. Key Responsibilities Respond to helpdesk tickets, phone calls, and emails to resolve technical issues promptly. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set up user accounts, permissions, and access controls in accordance with company policies. Troubleshoot and resolve issues related to operating systems, applications, and connectivity. Assist with onboarding new employees by preparing devices and providing basic IT orientation. Maintain accurate documentation of support requests, resolutions, and system configurations. Monitor system performance and escalate complex issues to senior IT staff when necessary. Ensure compliance with IT security standards and company policies. Other duties as assigned Continuous Improvement Responsibilities Identify recurring technical issues and propose solutions to reduce future incidents. Analyze support processes and recommend improvements to enhance efficiency and user experience. Document and update troubleshooting procedures to reflect best practices and lessons learned. Collaborate with team members to implement automation or tools that streamline support tasks. Stay informed about emerging technologies and suggest upgrades or process changes that align with organizational goals. Participate in regular reviews of IT systems and workflows to ensure continuous optimization. Education and Experience Associate's or Bachelor's degree in Information Technology or a related field OR 1-3 years of experience in IT support, helpdesk, or technical support roles OR An equivalent combination of education and experience. Preferred Skills and Attributes Strong troubleshooting and problem-solving skills. Knowledge of Windows/Mac OS, Microsoft Office Suite, and common business applications. Familiarity with networking basics (TCP/IP, DNS, VPN). Excellent communication and customer service skills. Preferred Certifications CompTIA A+ CompTIA Network+ Microsoft Certified: Modern Desktop Administrator Physical Demands Sitting for extended periods while working at a computer. Standing and walking intermittently throughout the day. Navigating industrial environments, which may include noise, dust, or temperature variations Wearing PPE (Personal Protective Equipment) such as safety glasses or steel-toe shoes when required. Escorting candidates or visitors through the facility. Lifting requirements up to 10 lbs. frequently and up to 25 lbs. occasionally. Alacriant is an Equal Employment Opportunity Employer. Alacriant does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Join Our Team as an IT Support Technician! Why Work With Us? At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter! We are looking for a candidate who is not only skilled in IT support but also values precision and efficiency in their work. If you are eager to contribute to a critical sector and grow your IT expertise, we would love to hear from you. Benefits Include: * Affordable Health, Vision, Dental, and Life Insurance * 401(K) with dollar-for-dollar matching (up to 4%) * Generous Paid Time Off (PTO) * Paid Holidays * Responsible for providing exceptional customer service to patients, visitors, and One Health Ohio support staff. * Responsible for handling all onsite IT support requests, including hardware and software issues. * Manage user account setups, modifications and terminations. * Install, configure, and maintain workstations and other end-user devices. * Collaborate with the managed service provider to utilize their tools and resources effectively. * Provide immediate assistance for emergency and escalated issues. * Document all actions and communications in our IT support ticketing system. * Participate in proactive maintenance and project-based work to improve and expand our IT infrastructure. * Able to travel to any of our site locations * Other duties as assigned. Qualifications: * Eager to learn and desire to take on new work. * Experience as an IT Support Technician or similar role. * Strong understanding of computer systems, mobile devices, and other tech products. * Ability to manage multiple tasks and provide timely responses. * Excellent problem-solving and communication skills. Preferred Skills: * Knowledge of healthcare industry standards and compliance requirements. * Ability to learn and adapt to new tools and software. Physical Requirements: * Sitting in a normal seated position for extended periods of time * Reaching by extending hand(s) or arm(s) in any direction * Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard. * Lifting, pushing, pulling, and carrying * Communication skills using the spoken word * Ability to see within normal parameters * Ability to hear within normal range * Ability to move about

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Short Description:Help Desk Analyst 2 (HDA2) - 3 to 5 years field experience Complete Description: Troubleshoot automation problems, performing systems administration, installing and maintaining computer and network related equipment and software, providing technical assistance to users, performing liaison duties, and managing automation related equipment and supplies. - Responsible for procurement and planning, user support, security, and training. - Work involves independent technical duties supporting organizational departments. - Configures PC's to meet DOC specifications by installing and maintaining computer and network related equipment and software. - Obtains approvals and supervisory clearance to install SAP, SCSC, E-mail, Internet, mainframe, etc. - Maintains PC Inventory by ensuring the system is updated to reflect new equipment and equipment location changes. - Performs an annual facility wide inventory of all DOC maintained computer equipment, software, and peripherals. - Work is performed independently throughout the entire institution and involves information technology practices and hardware installations to manage information for the varied areas in accordance with Commonwealth and agency standards. - Provides support to users on pc's as well as inmate network systems including hardware and software applications. - Transfers user files and programs as needed or when an upgrade is performed. - Participates in network setups, including all hardware and software necessary for network operation and functionality. - Services printers, troubleshoots and resolves hardware and software problems, initiates and tracks service calls to vendors, maintains expertise in desktop operating systems, restores data to file servers and workstations and reconfigure for the LAN. - Shall receive and coordinate all support tickets for inmate tablet issues - Responsible for communicating with vendor support regarding kiosk or RMA issues - Support SCI Forest, Sharon CCC, and Probation and Parole as required. - Schedules and attends required training hours each year. - Other duties as assigned Additional Information Thanks & Regards Vikas Kumar vikas.kumar(@)360itpro(dot)com

Under the direction of the Executive Director, the Fiscal Services Support Specialist is responsible for the delivery of fiscal operations support services to educational entities associated with the NEOnet consortium. This job has a FLSA status of Non-Exempt. MAJOR RESPONSIBILITIES: Maintain and enhance an understanding of the current fiscal software. Provide rapid detection and solution to the current fiscal software application inquiries and effective means of ‘trouble-shooting' user questions, concerns and needs. Assist, plan and deliver training for users on the current fiscal software. Maintain and enhance a working knowledge of other software packages outside the respective software package of concentration. Act as primary contact between school district personnel and NEOnet regarding related questions and issues. Keep users notified of changes and/or updates to the current student software applications and supporting software modules. Plan, write and distribute documentation as necessary to provide effective professional development, training and support for users. Assist in developing various software procedures as needed by NEOnet and school district personnel. Escalates and manages incidents with state support agency. Assist Fiscal Team in meeting member district special project fiscal software needs including but not limited to; payroll processing, W2/1099 preparation, 5 Year Forecast submission, salary notice/mid-year contract change assistance, monthly, quarterly and annual financial statement balancing, and EMIS/Staff data work. Provide second tier software support and training to Fiscal Services Support Liaisons. Maintain and enhance an understanding of current fiscal software operating system and file structure. Maintain and enhance fulfill user defined reports and data requests. Maintain a working knowledge of related third party fiscal software programs and applications. Perform other duties as assigned by the Executive Director. REQUIRED QUALIFICATIONS: Ability to read and understand software documentation, to develop instructional materials as needed, to conduct training programs in the use of software applications. Ability to work cooperatively and harmoniously with many individuals of varying backgrounds and to handle information professionally and confidentially. Ability to organize tasks into a logical and purposeful sequence. Provide problem-solving initiative; cultivate resources available from other OECN sites, the Ohio Department of Education and associated commercial vendors. Familiarity with various computer systems and ability to use associated computer equipment. Ability to communicate with other employees and train others in the use of computer equipment. DESIRED QUALIFICATIONS: Minimum two-year college degree or equivalent business experience. 3 or more years of experience with fiscal software and related third party software. Proficient knowledge of spreadsheet, word processing software and operating systems. Ability to use software tools to perform needed tasks effectively. Familiarity with professional development organizations, attendance at FAAST meetings and OEDSA conference. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language skills: Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from staff members and clients, regulatory agencies, or members of the business community. Ability to write reports. Ability to effectively present information to top management, public groups, and/or boards of directors. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Physical Demands: While performing the duties of this job, the employee is required to sit, stand, walk, and use hands to finger, handle or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms, talk, or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl, taste and smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee may occasionally be expected to move and/or lift 100 pounds or move but may obtain assistance or use equipment and carts to facilitate these tasks. Specific vision abilities by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment: While performing the duties of this job, the employee frequently works near moving, mechanical parts and is frequently exposed to fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate to occasionally loud. The employee shall remain free of any alcohol or nonprescribed controlled substance abuse in the workplace throughout his/her employment in the Council.

Therapeutic Behavioral Services Specialist (TBSS) About the Role Red Oak Behavioral Health is seeking a passionate Therapeutic Behavioral Services Specialist (TBSS) to join our school and community-based team. This full-time role is perfect for someone looking to make a direct impact on children and families while growing their career in mental health. The TBSS serves as a clinical lead in developing and delivering behavioral interventions for youth with mental health needs who do not require traditional therapy. Services are provided directly in schools and community, and tailored to each student's needs. Why Work With Us? Medical, dental & vision insurance 401(k) with company match Paid time off + school breaks Flexible summers Mileage reimbursement We are a mission-driven organization that believes in supporting our staff with ongoing training and development. You'll be part of a supportive, multidisciplinary team in a positive and collaborative work environment. Key Responsibilities Review diagnostic assessments and create strengths-based treatment plans Provide Therapeutic Behavioral Services (TBS) and Community Psychiatric Supportive Treatment (CPST) Support students in building social and coping skills Collaborate with families, school staff, and service providers Deliver 1:1 and group-based behavioral interventions Attend school meetings and provide mental health consultation to staff Document services and meet service delivery goals Participate in ongoing training and supervision What We're Looking For Bachelor's degree in social work, psychology, nursing, or in a related human services field, or non-related Bachelor's degree with a minimum of 3 years relevant/related experience required. At least 1 year of relevant experience in the behavioral health sector. A valid Ohio Driver's License and a safe/operable automobile, with proof of liability auto insurance coverage that meets the state minimum. Knowledge of child development and mental health issues, along with proficiency in delivering evidence-based mental health interventions both inside and outside of school settings. Experience working with youth in a behavioral or school-based setting Strong communication and collaboration skills Comfortable working independently in a school environment Commitment to equity, inclusion, and trauma-informed care Ability to speak effectively before groups of clients or employees of the organization. Ability to maintain relevant, timely documentation as required. Ability to write and or type routine reports and correspondence. Red Oak Behavioral Health is an equal opportunity employer. We welcome candidates of all backgrounds and experiences.

Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships. The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community. You belong here. See why you will love working at NWTC. Department: Student Affairs - Community & Student Engagement Reports To: Manager, Community and Student Engagement LOCATION: Green Bay STANDARD HOURS: 37.5 Hours per week. Monday-Thursday 8:00am - 5:00pm; Friday 8:00am - 4:00pm; Availability for additional hours (Monday-Thursday 8:00am - 6:00pm; 8:00am - 5:00pm) during peak periods. STARTING PAY RANGE: $22.90 - $24.69 per hour * Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education, experiences, current wages, and internal equity. POSITION SUMMARY This position is responsible for providing clear communication and support to customers, while ensuring the customer has a high quality experience. Employee will possess knowledge of and educate students and customers on all aspects of Enrollment Services and the College specifically admissions, enrollment, student finance, and financial aid. ESSENTIAL FUNCTIONS * Serve as the first point of contact to greet customers in an appropriate manner using various methods including in person, on the phone, via email and live chat * Create student accounts and update student information in applicable information systems. * Assist students in accessing and navigating their self-service portal, applying to a program, understanding admission program requirements, scheduling appointments, enrolling for courses, etc. * Assist students in understanding the financial aid process and completing required documentation as well as analyzing accounts to determine charges for services, collect payment, arrange for billing, etc. * Use coaching framework to assess student and customer needs, offer clear communication of resources and processes, and engage in dialogue to ensure customer understanding of action plan or referrals to other departments as deemed necessary. * Assist in maintaining an accurate team information sharing system. Utilize resources and internal systems to resolve customer inquiries. * Participate in recruitment and retention of student initiatives. * Collaborate with cross-functional teams to provide a seamless customer experience. * Provide additional support to Enrollment Services department deemed necessary for student success. * Provide additional support for site-specific projects, work, and events. MINIMUM QUALIFICATIONS AND WORK EXPERIENCE * Associates Degree * Two years related experience. * Microsoft Office Suite, specifically OneNote and Outlook, Instant Messaging, and data management system (Workday preferred). An equivalent combination of education and work experience may be considered. Skills and Abilities: * Student Success: Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives. * Values: Demonstrate behaviors and action that support the College's values * Collaboration: Demonstrate behaviors and actions that create respectful environments and services for all, and the ability to work effectively across differences in background and experience. PHYSICAL DEMANDS * Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings * Mobility: Ability to move around the campus to attend meetings and events * Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls. * Visual and Auditory: Ability to read documents and communicate effectively with students and staff. * Light Lifting: Capability to lift and carry materials weighing up to 25 pounds. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at ************************* or ************. Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture. NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, national origin, disability, veteran status, sex, sexual orientation, gender, genetic testing or other applicable legislated categories. Inquiries regarding the College's nondiscrimination policies may be directed to the Associate Vice President of Student Affairs at ************ or **************************.

Job Description Peer Support Specialist Real-world impact. Life-changing outcomes. CommQuest seeks a Part-time Peer Supporter to support our substance use clients. The Peer Supporter performs a wide range of tasks to assist peers (clients) with gaining independence and ownership over their recovery process. They are a role model for persons with a substance use disorder, mental health disorder, or both (co-occurring). Peer Support helps clients and potential clients address barriers related to employment, housing, social support, transportation, etc. By sharing their lived experience, the Peer Supporter helps clients take their first steps toward recovery fully engage in treatment. They are one peer helping another. Peer Supporters meet individuals at the beginning of their treatment journey and provide support as clients embrace their recovery needs. They assess for barriers to treatment and partner with clients to remove those barriers. The Peer Supporter is an integral part of the clinical team. Services are individualized and relationship based. They respect diversity (there are many pathways to recovery) and demonstrate that recovery is possible. In this role, you will: Grow professionally Build valuable relationships Work on a team providing exceptional care Make a real difference What is CommQuest? CommQuest Services is one of the largest non-profit mental health, addiction recovery, and social services organizations in Northeast Ohio, working with clients from more than 34 counties in 12 facilities through more than 20 programs. We help people make positive changes in their lives through in-patient, outpatient and school-based programs, along with supportive services - from basic needs to employment assistance. Are you interested in CommQuest, but don't see a job you are interested in right now? Send us your story, resume and qualifications to ****************. What you gain: Great experience in the behavioral health and substance abuse field Visibility into how our community supports those in need Opportunities to share your expertise Peace of mind knowing you are benefiting the clients we serve and the community at large What you'll do: Work with individual seeking services to identify up to three (3) top social determinants of health (SDOH) barriers to engaging in services. Work with individuals and their ongoing treatment providers to provide a 'hot handoff' to ensure continued service delivery engagement. Receive referrals from cross-system partners for individuals that the referral source has identified as high risk for non-engagement to assist with engaging in services or having high SDOH needs. Provide outreach and active engagement in person and in the community to people referred/identified. Share their own experience with behavioral health when appropriate with the person referred to create an understanding of a common experience and provide hope. All other duties as assigned Schedule: Dayshift; some weekends/holidays as needed Minimum Qualifications: Minimum High School Diploma or GED, required. Must have the ability to complete and obtain Certified Peer Recovery certification. This position requires having personal, lived experience with behavioral healthcare services, and in mental health or addiction recovery; experience navigating community systems and be knowledgeable about available resources and services available within the community. Must be recovery focused and have a strong desire to help others; serving as a positive role model. Must have the ability to work in a variety of settings (homes, neighborhoods, service systems, etc.) and maintain a flexible schedule to be available, as needed. Full-Time Benefits: Generous time off, including Mental Health days 10 paid holidays annually Retirement plan with company match Medical, Dental, and Vision plans CEU/Licensure reimbursement and more! Job Posted by ApplicantPro