Find The Best Support Staff Jobs For You

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Average Salary
$28,258
Average Salary
Job Growth Rate
36%
Job Growth Rate
Job Openings
77,962
Job Openings

Support Staff Careers

Support Staff members work in several sectors, and their roles range from one company to the next. They are usually in charge of repetitive workplace duties that other workers are too preoccupied to manage. A support staff member may, for example, type or fax letters or papers written by their supervisors or input vital data into computers.

He/She may also help in sales or accounting. Support staff members are responsible for a wide range of roles and must be able to multitask. They might also be in charge of forwarding calls or relevant messages or taking minutes at meetings. Others may assist in delivering their company's incoming mail, while others may help arrange appointments.

They should have outstanding written and verbal communication skills, alongside a good work ethic. They must have an optimistic outlook about their work and an explicit knowledge of their company's policy and overall purpose.

On top of that, support staff members would almost definitely need basic programming skills. Since support personnel communicates with consumers regularly, they must retain a professional and courteous attitude. Sitting in this role, you are likely to earn as much as $95,000.

There is more than meets the eye when it comes to being a support staff. For example, did you know that they make an average of $13.59 an hour? That's $28,258 a year!

Between 2018 and 2028, the career is expected to grow 36% and produce 1,185,800 job opportunities across the U.S.

What Does a Support Staff Do

There are certain skills that many desk clerks supervisors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed detail oriented, integrity and physical stamina.

When it comes to the most important skills required to be a support staff, we found that a lot of resumes listed 6.2% of desk clerks supervisors included intellectual disabilities, while 5.9% of resumes included customer service, and 5.8% of resumes included mental health. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the support staff job title. But what industry to start with? Most desk clerks supervisors actually find jobs in the non profits and health care industries.

How To Become a Support Staff

If you're interested in becoming a support staff, one of the first things to consider is how much education you need. We've determined that 38.2% of desk clerks supervisors have a bachelor's degree. In terms of higher education levels, we found that 4.6% of desk clerks supervisors have master's degrees. Even though some desk clerks supervisors have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a support staff. When we researched the most common majors for a support staff, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on support staff resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a support staff. In fact, many support staff jobs require experience in a role such as cashier. Meanwhile, many desk clerks supervisors also have previous career experience in roles such as sales associate or customer service representative.

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Average Salary
$28,258
Average Salary
Job Growth Rate
36%
Job Growth Rate
Job Openings
77,962
Job Openings

Support Staff Career Paths

Top Careers Before Support Staff

Cashier
16.7 %

Top Careers After Support Staff

Cashier
10.2 %

Support Staff Jobs You Might Like

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Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Support Staff

Desk Clerks Supervisors in America make an average salary of $28,258 per year or $14 per hour. The top 10 percent makes over $37,000 per year, while the bottom 10 percent under $21,000 per year.
Average Salary
$28,258
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Best Paying Cities

City
ascdesc
Average Salarydesc
New York, NY
Salary Range31k - 55k$42k$41,813
Santa Clara, CA
Salary Range27k - 52k$38k$38,235
Bridgeport, CT
Salary Range28k - 50k$38k$38,091
Chesapeake, VA
Salary Range27k - 49k$37k$36,951
North Bethesda, MD
Salary Range25k - 46k$35k$34,865
Muskegon, MI
Salary Range27k - 42k$34k$33,884
$18k
$55k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Support Staff
Support Staff
XXX
XXX
06/27/2021
06/27/2021
$38,33806/27/2021
$38,338
IT Support Staff
IT Support Staff
University of Virginia
University of Virginia
06/26/2021
06/26/2021
$45,91406/26/2021
$45,914
In Home Support Staff
In Home Support Staff
Vinfen
Vinfen
06/25/2021
06/25/2021
$52,17506/25/2021
$52,175
Educational Support Services Staff
Educational Support Services Staff
University of Michigan
University of Michigan
06/25/2021
06/25/2021
$36,00006/25/2021
$36,000
Patient Support Staff
Patient Support Staff
G4S Secure Solutions (USA) Inc.
G4S Secure Solutions (USA) Inc.
06/25/2021
06/25/2021
$35,47906/25/2021
$35,479
See More Recent Salaries

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Support Staff Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Support Staff. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Support Staff Resume

At Zippia, we went through countless Support Staff resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Support Staff Demographics

Gender

female

64.8 %

male

30.2 %

unknown

5.0 %

Ethnicity

White

65.8 %

Hispanic or Latino

14.8 %

Black or African American

10.1 %

Foreign Languages Spoken

Spanish

64.7 %

French

9.9 %

German

3.3 %
See More Demographics

Support Staff Education

Majors

Business
16.0 %

Degrees

Bachelors

38.2 %

Certificate

20.5 %

Associate

16.3 %

Top Colleges for Support Staffs

1. Duke University

Durham, NC • Private

In-State Tuition
$55,695
Enrollment
6,596

2. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-State Tuition
$15,262
Enrollment
30,079

5. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108

6. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

7. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

8. SUNY Stony Brook

Stony Brook, NY • Private

In-State Tuition
$9,625
Enrollment
17,407

9. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

10. Johns Hopkins University

Baltimore, MD • Private

In-State Tuition
$53,740
Enrollment
5,567
See More Education Info

Online Courses For Support Staff That You May Like

The Critical Role of IT Support Staff in Healthcare
coursera

This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you'll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient's home! On any given day, you may interact with...

Managing mental health issues in the workplace
udemy
4.2
(856)

Learn how to support your own mental health and wellbeing and that of your staff...

Operations and Patient Safety for Healthcare IT Staff
coursera

Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you'll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with a...

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Top Skills For a Support Staff

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 6.2% of desk clerks supervisors listed intellectual disabilities on their resume, but soft skills such as detail oriented and integrity are important as well.

  • Intellectual Disabilities, 6.2%
  • Customer Service, 5.9%
  • Mental Health, 5.8%
  • Personal Care, 5.4%
  • Recreational Activities, 5.1%
  • Other Skills, 71.6%
  • See All Support Staff Skills

Best States For a Support Staff

Some places are better than others when it comes to starting a career as a support staff. The best states for people in this position are New York, New Jersey, Connecticut, and Virginia. Desk clerks supervisors make the most in New York with an average salary of $41,367. Whereas in New Jersey and Connecticut, they would average $40,087 and $37,538, respectively. While desk clerks supervisors would only make an average of $37,192 in Virginia, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New York

Total Support Staff Jobs:
2,955
Highest 10% Earn:
$70,000
Location Quotient:
1.42
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Massachusetts

Total Support Staff Jobs:
2,517
Highest 10% Earn:
$52,000
Location Quotient:
1.69
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. New Jersey

Total Support Staff Jobs:
1,337
Highest 10% Earn:
$68,000
Location Quotient:
1.04
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Support Staff Employers

1. Macy's
4.6
Avg. Salary: 
$32,123
Support Staffs Hired: 
530+
2. Ally Financial
4.9
Avg. Salary: 
$34,171
Support Staffs Hired: 
155+
3. Allstate
4.7
Avg. Salary: 
$31,423
Support Staffs Hired: 
112+
4. J. C. Penney
4.5
Avg. Salary: 
$32,324
Support Staffs Hired: 
108+
5. Clark County School District
4.1
Avg. Salary: 
$34,649
Support Staffs Hired: 
106+
6. Community Living Alliance
4.2
Avg. Salary: 
$27,213
Support Staffs Hired: 
105+
Updated October 2, 2020