Support staff demographics and statistics in the US
Support staff demographics research summary. Zippia estimates support staff demographics and statistics in the United States by using a database of 30 million profiles. Our support staff estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about desk clerks supervisors after extensive research and analysis:
- There are over 127,557 desk clerks supervisors currently employed in the United States.
- 68.8% of all desk clerks supervisors are women, while 31.2% are men.
- The average support staff age is 47 years old.
- The most common ethnicity of desk clerks supervisors is White (62.6%), followed by Hispanic or Latino (16.9%), Black or African American (8.8%) and Asian (6.2%).
- Desk clerks supervisors are most in-demand in Los Angeles, CA.
- The finance industry is the highest-paying for desk clerks supervisors.
- Seattle, WA pays an annual average wage of $37,659, the highest in the US.
- In 2022, women desk clerks supervisors earned 94% of what men earned.
- 8% of all desk clerks supervisors are LGBT.
- New York is the best state for desk clerks supervisors to live.
- Desk clerks supervisors are 60% more likely to work at private companies in comparison to public companies.
On this page
Support staff demographics by:
Support staff gender statistics
68.8% of desk clerks supervisors are women and 31.2% of desk clerks supervisors are men.
- Female, 68.8%
- Male, 31.2%
Support staff gender ratio
| Gender | Percentages |
|---|---|
| Female | 68.8% |
| Male | 31.2% |
Support staff gender pay gap
Women earn 94¢ for every $1 earned by men
Male income
$34,396
Female income
$32,308
Support staff gender ratio over time
This data breaks down the percentage of men and women in support staff positions over time. Currently, 68.8% of desk clerks supervisors are female.
Support staff gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 37.31% | 62.69% |
| 2011 | 36.42% | 63.58% |
| 2012 | 38.55% | 61.45% |
| 2013 | 38.72% | 61.28% |
| 2014 | 38.08% | 61.92% |
| 2015 | 38.27% | 61.73% |
| 2016 | 39.85% | 60.15% |
| 2017 | 38.21% | 61.79% |
| 2018 | 36.59% | 63.41% |
| 2019 | 32.10% | 67.90% |
| 2020 | 30.30% | 69.70% |
| 2021 | 31.25% | 68.75% |
Support staff related jobs gender ratio
We compared desk clerks supervisors with similar job titles to see how gender ratios vary. As you can see, chief order dispatcher and chief service observer have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Office Manager/Receptionist | 7% | 93% |
| Billing Office Manager | 8% | 92% |
| Office Manager/Office Coordinator | 9% | 91% |
| Support Staff | 31% | 69% |
| Chief Load Dispatcher | 90% | 10% |
| Chief Service Observer | 91% | 9% |
| Chief Order Dispatcher | 93% | 8% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Support staff demographics by race
The most common ethnicity among desk clerks supervisors is White, which makes up 62.6% of all desk clerks supervisors. Comparatively, 16.9% of desk clerks supervisors are Hispanic or Latino and 8.8% of desk clerks supervisors are Black or African American.
- White, 62.6%
- Hispanic or Latino, 16.9%
- Black or African American, 8.8%
- Asian, 6.2%
- Unknown, 4.9%
- American Indian and Alaska Native, 0.6%
Support staff race
| Support staff race | Percentages |
|---|---|
| White | 62.6% |
| Hispanic or Latino | 16.9% |
| Black or African American | 8.8% |
| Asian | 6.2% |
| Unknown | 4.9% |
| American Indian and Alaska Native | 0.6% |
Support staff race and ethnicity over time
See how support staff racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Support staff race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 68.50% | 9.94% | 5.46% | 13.80% |
| 2011 | 67.70% | 10.70% | 5.37% | 13.75% |
| 2012 | 66.72% | 11.00% | 5.57% | 14.10% |
| 2013 | 67.37% | 10.47% | 5.83% | 13.96% |
| 2014 | 67.21% | 10.28% | 5.37% | 14.59% |
| 2015 | 66.40% | 10.35% | 5.86% | 14.75% |
| 2016 | 65.50% | 10.61% | 5.98% | 15.21% |
| 2017 | 65.67% | 9.77% | 6.32% | 15.37% |
| 2018 | 66.30% | 9.27% | 6.44% | 15.11% |
| 2019 | 66.83% | 8.60% | 5.92% | 15.89% |
| 2020 | 64.44% | 8.82% | 6.08% | 15.51% |
| 2021 | 62.59% | 8.79% | 6.21% | 16.86% |
Support staff wage gap by race
According to our data, asian desk clerks supervisors have the highest average salary compared to other ethnicities. Black or african american desk clerks supervisors have the lowest average salary at $33,898.
| Ethnicity | Salary |
|---|---|
| Unknown | $34,491 |
| White | $34,382 |
| Black or African American | $33,898 |
| Asian | $34,673 |
| Hispanic or Latino | $34,544 |
Average support staff age
See how the average age of desk clerks supervisors varies based on ethnicity and gender.
Male
Female
Support staff age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 48 | 49 |
| Unknown | 43 | 47 |
| Asian | 45.5 | 45.5 |
| Hispanic or Latino | 42 | 44 |
| White | 46 | 50 |
| American Indian and Alaska Native | 50.5 | 47.5 |
Support staff age breakdown
The average age of desk clerks supervisors is 40+ years years old, representing 72% of the support staff population.
Support staff age breakdown
| Support Staff Years | Percentages |
|---|---|
| 40+ years | 72% |
| 30-40 years | 22% |
| 20-30 years | 6% |
Support staff educational attainment
The most common degree for desk clerks supervisors is bachelor's degree, with 46% of desk clerks supervisors earning that degree. The second and third most common degree levels are associate degree degree at 20% and associate degree degree at 18%.
- Bachelor's, 46%
- Associate, 20%
- High School Diploma, 18%
- Master's, 6%
- Other Degrees, 10%
Desk clerks supervisors by degree level
| Support staff degree | Percentages |
|---|---|
| Bachelor's | 46% |
| Associate | 20% |
| High School Diploma | 18% |
| Master's | 6% |
| Other Degrees | 10% |
Support staff jobs you might like
Support staff wage gap by degree level
According to the data, desk clerks supervisors with a Doctorate degree earn more than those without, at $39,716 annually. With a Master's degree, desk clerks supervisors earn a median annual income of $38,001 compared to $35,108 for desk clerks supervisors with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $38,001 |
| High School Diploma or Less | $31,603 |
| Bachelor's Degree | $35,108 |
| Doctorate Degree | $39,716 |
| Some College/ Associate Degree | $32,316 |
Support staff employment statistics
Most desk clerks supervisors work for a private in the health care industry.
Company size where desk clerks supervisors work
Below, you can see the size of companies where desk clerks supervisors work.
Support staff jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 8% |
| 50 - 100 employees | 20% |
| 100 - 500 employees | 32% |
| 500 - 1,000 employees | 13% |
| 1,000 - 10,000 employees | 13% |
| > 10,000 employees | 15% |
Support staff jobs by company type
Employees with the support staff job title have their preferences when it comes to working for a company. For instance, most desk clerks supervisors prefer to work at private companies over public companies.
Support staff jobs by sector
| Company type | Percentages |
|---|---|
| Education | 13% |
| Public | 14% |
| Private | 60% |
| Government | 13% |
Support staff jobs by industry
The most common industries for desk clerks supervisors are health care, professional and non profits.
Support staff industry statistics
| Industry | Percentages |
|---|---|
| Health Care | 24% |
| Professional | 14% |
| Non Profits | 11% |
| Government | 9% |
| Education | 9% |
| Fortune 500 | 7% |
| Retail | 6% |
| Hospitality | 4% |
| Technology | 3% |
| Media | 2% |
| Manufacturing | 2% |
| Internet | 1% |
| Transportation | 1% |
| Finance | 1% |
| Start-up | 1% |
| Real Estate | 1% |
| Insurance | 1% |
Support staff turnover and employment statistics
Support staff unemployment rate over time
The unemployment rate for desk clerks supervisors between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Support staff unemployment rate by year
| Year | Support staff unemployment rate |
|---|---|
| 2010 | 6.58% |
| 2011 | 6.53% |
| 2012 | 5.43% |
| 2013 | 4.46% |
| 2014 | 3.39% |
| 2015 | 2.68% |
| 2016 | 2.53% |
| 2017 | 2.43% |
| 2018 | 1.88% |
| 2019 | 1.71% |
| 2020 | 2.89% |
| 2021 | 3.70% |
Average support staff tenure
The average support staff stays at their job for 1-2 years, based on the 22,271 desk clerks supervisors resumes in Zippia's database.
Support staff tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 30% |
| 1-2 years | 31% |
| 3-4 years | 13% |
| 5-7 years | 15% |
| 8-10 years | 5% |
| 11+ years | 6% |
Support staff LGBT ratio compared to similar jobs
Review the percent of desk clerks supervisors that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Emergency Dispatch Operator | 6.75% | 48,634 |
| Account Technician | 6.76% | 94,413 |
| Assistant To The Director | 7.79% | 10,369 |
| Support Staff | 8.06% | - |
| Collections Coordinator | 8.49% | 40,113 |
| Postal Clerk | 8.68% | 93,101 |
| Loan Coordinator | 9.31% | 24,765 |
Similar support staff jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Emergency Dispatch Operator | 6.75% | 48,634 |
| Account Technician | 6.76% | 94,413 |
| Assistant To The Director | 7.79% | 10,369 |
| Collections Coordinator | 8.49% | 40,113 |
| Postal Clerk | 8.68% | 93,101 |
| Loan Coordinator | 9.31% | 24,765 |
Foreign languages spoken by desk clerks supervisors
The most common foreign language among desk clerks supervisors is Spanish at 64.7%. The second-most popular foreign language spoken is French at 9.9% and German is the third-most popular at 3.3%.
- Spanish, 64.7%
- French, 9.9%
- German, 3.3%
- Chinese, 2.8%
- Portuguese, 2.3%
- Other, 17.0%
Support staff languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 64.7% |
| French | 9.9% |
| German | 3.3% |
| Chinese | 2.8% |
| Portuguese | 2.3% |
| Other | 17.0% |
