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Support staff education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become a support staff. Desk clerks supervisors usually study business, psychology, or criminal justice. 46% of desk clerks supervisors hold a bachelor's degree, and 20% hold an associate degree. We analyzed 22,271 real support staff resumes to see exactly what support staff education sections show.

The most common colleges for desk clerks supervisors are the University of Phoenix and the University of Phoenix.

There are also many online support staff courses to help get the education required to be a support staff.

There are certain support staff certifications that you should consider. These support staff certifications include Medical G.A.S. Installer (Med) and Certified Billing and Coding Specialist (CBCS).

What education do you need to become a support staff?

What degree do you need to be a support staff?

The most common degree for desk clerks supervisors is bachelor's degree, with 46% of desk clerks supervisors earning that degree. The second and third most common degree levels are associate degree degree at 20% and associate degree degree at 18%.
  • Bachelor's, 46%
  • Associate, 20%
  • High School Diploma, 18%
  • Master's, 6%
  • Other Degrees, 10%

What should I major in to become a support staff?

You should major in business to become a support staff. 16% of desk clerks supervisors major in business. Other common majors for a support staff include psychology and criminal justice.

Most common colleges for desk clerks supervisors

Desk clerks supervisors often get their degrees at University of Phoenix, Pennsylvania State University, and Grand Valley State University. Here are the most common colleges for desk clerks supervisors in the US based on their resumes.
Support staff common collegePercentages
University of Phoenix17.01%
Pennsylvania State University7.43%
Grand Valley State University6.03%
Western Washington University5.71%
Western Michigan University5.71%

Best majors for desk clerks supervisors

RankMajorPercentages
1Business16.2%
2Psychology15.9%
3Criminal Justice7.9%
4General Studies5.9%
5Social Work5.6%

Best colleges for desk clerks supervisors

The best colleges for desk clerks supervisors are Northwestern University, Duke University, and Johns Hopkins University.

A support staff with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for desk clerks supervisors. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become desk clerks supervisors.

1. Duke University

Durham, NC • Private

In-state tuition

$55,695

Enrollment

6,596

2. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Enrollment

9,142

3. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

4. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-state tuition

$15,262

Enrollment

30,079

5. Pennsylvania State University

University Park, PA • Private

In-state tuition

$18,454

Enrollment

40,108

6. Northwestern University

Evanston, IL • Private

In-state tuition

$54,568

Enrollment

8,451

7. Stanford University

Stanford, CA • Private

In-state tuition

$51,354

Enrollment

7,083

8. SUNY Stony Brook

Stony Brook, NY • Private

In-state tuition

$9,625

Enrollment

17,407

9. New York University

New York, NY • Private

In-state tuition

$51,828

Enrollment

26,339

10. Johns Hopkins University

Baltimore, MD • Private

In-state tuition

$53,740

Enrollment

5,567

20 best online courses for desk clerks supervisors

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Top 10 most affordable universities for desk clerks supervisors

The most affordable schools for desk clerks supervisors are Baruch College of the City University of New York, california state university - bakersfield, and university of florida.

If the best universities for desk clerks supervisors are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for desk clerks supervisors.

1. Baruch College of the City University of New York

New York, NY • Private

In-state tuition

$7,262

Cost of attendance

14,046

2. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

3. University of Florida

Gainesville, FL • Private

In-state tuition

$6,381

Cost of attendance

21,034

4. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Cost of attendance

18,306

5. Hunter College of the City University of New York

New York, NY • Private

In-state tuition

$7,182

Cost of attendance

13,998

6. University of Puerto Rico - Mayaguez

Mayaguez, PR • Private

In-state tuition

$4,094

Cost of attendance

14,302

7. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Cost of attendance

14,469

8. University of South Florida

Tampa, FL • Private

In-state tuition

$6,410

Cost of attendance

20,456

9. Dickinson State University

Dickinson, ND • Private

In-state tuition

$6,768

Cost of attendance

15,506

10. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

Top 10 hardest universities to get into for desk clerks supervisors

The hardest universities for desk clerks supervisors to get into are Northwestern University, Duke University, and Johns Hopkins University.

Some great schools for desk clerks supervisors are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for desk clerks supervisors based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

2. Duke University

Durham, NC • Private

Admissions rate

9%

SAT average

1,516

3. Johns Hopkins University

Baltimore, MD • Private

Admissions rate

11%

SAT average

1,513

4. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

5. Columbia University in the City of New York

New York, NY • Private

Admissions rate

6%

SAT average

1,512

6. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

7. Stanford University

Stanford, CA • Private

Admissions rate

4%

SAT average

1,497

8. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

9. Vanderbilt University

Nashville, TN • Private

Admissions rate

10%

SAT average

1,514

10. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

Admissions rate

23%

SAT average

1,434

Top 10 easy-to-apply-to universities for desk clerks supervisors

The easiest schools for desk clerks supervisors to get into are D'Youville College, mount saint mary's university, and gwynedd mercy university.

Some schools are much easier to get into. If you want to start your career as a support staff without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for desk clerks supervisors.

1. D'Youville College

Buffalo, NY • Private

Admissions rate

100%

SAT average

1,072

2. Mount Saint Mary's University

Los Angeles, CA • Private

Admissions rate

84%

SAT average

1,031

3. Gwynedd Mercy University

Gwynedd Valley, PA • Private

Admissions rate

92%

SAT average

1,031

4. Felician University

Lodi, NJ • Private

Admissions rate

81%

SAT average

999

5. Barry University

Miami, FL • Private

Admissions rate

91%

SAT average

1,006

6. Kean University

Union, NJ • Private

Admissions rate

86%

SAT average

991

7. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions rate

68%

SAT average

964

8. Holy Family University

Philadelphia, PA • Private

Admissions rate

72%

SAT average

1,017

9. Life University

Marietta, GA • Private

Admissions rate

94%

SAT average

979

10. Presentation College

Aberdeen, SD • Private

Admissions rate

97%

SAT average

1,050

Average support staff salary by education level

According to our data, desk clerks supervisors with a Doctorate degree earn the highest average salary, at $39,716 annually. Desk clerks supervisors with a Master's degree earn an average annual salary of $38,001.
Support staff education levelSupport staff salary
Master's Degree$38,001
High School Diploma or Less$31,603
Bachelor's Degree$35,108
Doctorate Degree$39,716
Some College/ Associate Degree$32,316

Support staff education FAQs

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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