Support staff job description
Updated March 14, 2024
10 min read
Find better candidates in less time
Post a job on Zippia and take the best from over 7 million monthly job seekers.
Example support staff requirements on a job description
Support staff requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in support staff job postings.
Sample support staff requirements
- Minimum high school diploma or equivalent.
- Proficient in MS Office Suite and other relevant software.
- Strong attention to detail.
- Ability to multi-task and work in a fast-paced environment.
- Excellent customer service skills.
Sample required support staff soft skills
- Strong organizational and time management skills.
- Ability to learn quickly and work independently.
- Excellent oral and written communication skills.
- Ability to work collaboratively with others.
- Flexibility and adaptability.
Support staff job description example 1
Learning Care Group support staff job description
Join our talented team, where we inspire children to be lifelong learners! Through our play based curriculum, our affectionate and loving staff ensures that our children are imparted with the knowledge to succeed.
As Support Staff, you'll:
Follow all licensing guidelines and company standards to ensure the daily care of every child. Develop your ability to accurately observe, assess, and plan for children, as well as effectively communicate with families. Complete extensive training that provides insight on child care and development topics. Implement proprietary curriculum while creating fun, interactive learning experiences.
We want energetic, dependable, passionate individuals who are at least 18 and have:
Experience in a licensed child care center or related field. Completed a high school diploma or equivalent The ability to meet state requirements for education and additional center requirements Able to work indoors or outdoors and engage in physical activity with children Must be able to work Monday - Friday 9:00 am to 6:00 pm, or 12:00 pm to 6:00 pm
About Us
Learning Care Group, Inc. is the second-largest for-profit child care provider in North America and a leader in early education. Our programs are designed for children aged 6 weeks to 12 years. Across our eight unique brands, we're committed to creating state-of-the-art facilities with the latest technology and expert-driven curricula created by our own Education team.
Our Promise
To make a difference and have a positive impact on every child at our schools, their families, and the communities we serve every day. We support child development for infants to school-age students, through a comprehensive, research-based curriculum in a safe, nurturing, fun school environment. As experts in child care and early education, we empower children to be ready for school, we instill a lifelong love of learning, and we provide a solid foundation for a successful future.
As Support Staff, you'll:
Follow all licensing guidelines and company standards to ensure the daily care of every child. Develop your ability to accurately observe, assess, and plan for children, as well as effectively communicate with families. Complete extensive training that provides insight on child care and development topics. Implement proprietary curriculum while creating fun, interactive learning experiences.
We want energetic, dependable, passionate individuals who are at least 18 and have:
Experience in a licensed child care center or related field. Completed a high school diploma or equivalent The ability to meet state requirements for education and additional center requirements Able to work indoors or outdoors and engage in physical activity with children Must be able to work Monday - Friday 9:00 am to 6:00 pm, or 12:00 pm to 6:00 pm
About Us
Learning Care Group, Inc. is the second-largest for-profit child care provider in North America and a leader in early education. Our programs are designed for children aged 6 weeks to 12 years. Across our eight unique brands, we're committed to creating state-of-the-art facilities with the latest technology and expert-driven curricula created by our own Education team.
Our Promise
To make a difference and have a positive impact on every child at our schools, their families, and the communities we serve every day. We support child development for infants to school-age students, through a comprehensive, research-based curriculum in a safe, nurturing, fun school environment. As experts in child care and early education, we empower children to be ready for school, we instill a lifelong love of learning, and we provide a solid foundation for a successful future.
Post a job for free, promote it for a fee
Support staff job description example 2
BayMark Health Services support staff job description
Full-Time Support Staff Resident Facility
Portland, ME
Liberty Bay Recovery Center is looking for a hardworking Support Staff member to provide daily non-clinical ancillary services to our guests. This position works with clients to improve their overall mental health and recovery, improve daily living skills, generating increased wellness, quality of life, ability to maintain a clean and sober lifestyle, and obtain the skills and tools to become a responsible and productive member of society.
Role and Responsibilities
Housing Support:
Observe and report any notable information via email while supervising clients. Monitors and supervises clients. Transports clients to and from houses, meetings, Liberty Bay and various other events; adhering to all traffic and safety laws while operating a company vehicle. Performs routine safety checks of the houses to ensure compliance. Demonstrates appropriate, professional boundaries when interacting with clients. On Saturdays and Sundays, transport clients to the center at 8:00AM and 6:00PM for daily medications. Assists other Support Staff with tasks as required.
Facility Support :
Runs errands for the facility and clients as needed. Weekly grocery/personal shopping for clients. Performs regular facility organization and maintenance. Completes all housing checks, facility checks and job duties checklists on a weekly basis. Covers the front desk for his/her lunch break. Travel out of state and long distances to bring clients to and from the facility and to appointments; adhering to all traffic and safety laws while operating a company vehicle. Performs routine maintenance checks of company vehicles (fluid, air, light checks, etc.). Assists with the inspection of client belongings as needed. Brings detox and residential clients outside for smoke breaks as needed. Demonstrates appropriate, professional boundaries when interacting with clients. Assists other Support Staff with tasks as required.
Custodial Support:
Preparing bedrooms for new admissions, which includes dressing beds with clean sheets and comforter, vacuuming the carpet, cleaning all hard surfaces and ensuring each room has the proper accommodations (alarm clock, sound machine, fan, hamper, etc.). Keeping the housekeeping cart organized and stocked. Laundry. Vacuum, sweep and mop flooring; steam clean carpets as needed. Deep cleaning all bathrooms to include mopping floors, cleaning all countertops, wiping mirrors and fixtures, sanitizing shower stalls, stocking bathrooms with towels, taking out trashes, etc. Maintaining cleanliness and presentation of the day rooms, which includes removing any dishes or trash, folding and putting away blankets, straightening pillows, sanitizing hard surfaces, etc. Demonstrates appropriate, professional boundaries when interacting with clients. Assists other Support Staff with tasks as required.
Kitchen Support:
Tidying up the dining area after mealtimes to include wiping all tables and chairs, pushing in chairs, sweeping and mopping the floor, emptying trashes, etc. Follows instructions from Head Chef to prepare lunch and dinner by scheduled mealtime. Puts out food and condiments for mealtimes, properly stores leftovers, and cleans up after mealtimes. Wash and dry dishes, take out trashes and broken-down boxes, and stock items in serving areas as needed. Performs routine deep clean of kitchen area including sweeping/mopping kitchen floor, cleaning inside and out of reach-ins, cleaning steam table, fryolator, etc. Demonstrates appropriate, professional boundaries when interacting with clients. Assists other Support Staff with tasks as required
Qualifications and Education Requirements
Valid drivers license. Must pass State of Maine criminal background and driving record checks. High School diploma or equivalent.
Preferred Skills
12-step recovery knowledge a plus. Ability to lift up to 40 pounds with or without reasonable accommodation. Ability to follow and complete a task list on a daily basis. Excellent organization and prioritization skills. Good written and verbal communication skills. Prior work experience in a substance abuse facility a plus.
Benefits:
Competitive salary Comprehensive benefits package including medical, dental, vision and 401(K) Generous paid time off accrual Excellent growth and development opportunities Satisfying and rewarding work striving to overcome the opioid epidemic
COVID-19 considerations:
Everyone will be asked to be in compliance with the most recent COVID guidelines from CDC, State, County and City.
Here is what you can expect from us:
Liberty Bay Recovery Center is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our Portland Maine rehab center provides individualized care and evidence-based clinical approaches in an environment that promotes healing.
Liberty Bay Recovery Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veterans status or any other classification protected by State/Federal laws.
PI194438085
Portland, ME
Liberty Bay Recovery Center is looking for a hardworking Support Staff member to provide daily non-clinical ancillary services to our guests. This position works with clients to improve their overall mental health and recovery, improve daily living skills, generating increased wellness, quality of life, ability to maintain a clean and sober lifestyle, and obtain the skills and tools to become a responsible and productive member of society.
Role and Responsibilities
Housing Support:
Observe and report any notable information via email while supervising clients. Monitors and supervises clients. Transports clients to and from houses, meetings, Liberty Bay and various other events; adhering to all traffic and safety laws while operating a company vehicle. Performs routine safety checks of the houses to ensure compliance. Demonstrates appropriate, professional boundaries when interacting with clients. On Saturdays and Sundays, transport clients to the center at 8:00AM and 6:00PM for daily medications. Assists other Support Staff with tasks as required.
Facility Support :
Runs errands for the facility and clients as needed. Weekly grocery/personal shopping for clients. Performs regular facility organization and maintenance. Completes all housing checks, facility checks and job duties checklists on a weekly basis. Covers the front desk for his/her lunch break. Travel out of state and long distances to bring clients to and from the facility and to appointments; adhering to all traffic and safety laws while operating a company vehicle. Performs routine maintenance checks of company vehicles (fluid, air, light checks, etc.). Assists with the inspection of client belongings as needed. Brings detox and residential clients outside for smoke breaks as needed. Demonstrates appropriate, professional boundaries when interacting with clients. Assists other Support Staff with tasks as required.
Custodial Support:
Preparing bedrooms for new admissions, which includes dressing beds with clean sheets and comforter, vacuuming the carpet, cleaning all hard surfaces and ensuring each room has the proper accommodations (alarm clock, sound machine, fan, hamper, etc.). Keeping the housekeeping cart organized and stocked. Laundry. Vacuum, sweep and mop flooring; steam clean carpets as needed. Deep cleaning all bathrooms to include mopping floors, cleaning all countertops, wiping mirrors and fixtures, sanitizing shower stalls, stocking bathrooms with towels, taking out trashes, etc. Maintaining cleanliness and presentation of the day rooms, which includes removing any dishes or trash, folding and putting away blankets, straightening pillows, sanitizing hard surfaces, etc. Demonstrates appropriate, professional boundaries when interacting with clients. Assists other Support Staff with tasks as required.
Kitchen Support:
Tidying up the dining area after mealtimes to include wiping all tables and chairs, pushing in chairs, sweeping and mopping the floor, emptying trashes, etc. Follows instructions from Head Chef to prepare lunch and dinner by scheduled mealtime. Puts out food and condiments for mealtimes, properly stores leftovers, and cleans up after mealtimes. Wash and dry dishes, take out trashes and broken-down boxes, and stock items in serving areas as needed. Performs routine deep clean of kitchen area including sweeping/mopping kitchen floor, cleaning inside and out of reach-ins, cleaning steam table, fryolator, etc. Demonstrates appropriate, professional boundaries when interacting with clients. Assists other Support Staff with tasks as required
Qualifications and Education Requirements
Valid drivers license. Must pass State of Maine criminal background and driving record checks. High School diploma or equivalent.
Preferred Skills
12-step recovery knowledge a plus. Ability to lift up to 40 pounds with or without reasonable accommodation. Ability to follow and complete a task list on a daily basis. Excellent organization and prioritization skills. Good written and verbal communication skills. Prior work experience in a substance abuse facility a plus.
Benefits:
Competitive salary Comprehensive benefits package including medical, dental, vision and 401(K) Generous paid time off accrual Excellent growth and development opportunities Satisfying and rewarding work striving to overcome the opioid epidemic
COVID-19 considerations:
Everyone will be asked to be in compliance with the most recent COVID guidelines from CDC, State, County and City.
Here is what you can expect from us:
Liberty Bay Recovery Center is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our Portland Maine rehab center provides individualized care and evidence-based clinical approaches in an environment that promotes healing.
Liberty Bay Recovery Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veterans status or any other classification protected by State/Federal laws.
PI194438085
Dealing with hard-to-fill positions? Let us help.
Support staff job description example 3
Southcoast Health support staff job description
South Coast Behavioral Health (SCBH), part of Aliya Health Group, a nationwide network of addiction treatment centers known for diverse, evidence-based programs for substance use disorders and co-occurring mental health disorders. With a highly personalized clinical approach to treatment and a full continuum of care, we provide clients the tools needed to build a life in recovery that's enjoyable, fulfilling, and hopeful. Our nationally accredited treatment centers include Vogue Recovery Center, Footprints to Recovery, Royal Life Centers, and South Coast Behavioral Health.
Position: Support Staff | Full-Time Monday through Thursday 1230pm-830pm Friday 730am-4pm
Support staff are responsible for monitoring persons served during their treatment on campus and making sure that they attend their scheduled appointments. As an operations support staff member, the main duty is to ensure persons served are reporting to the appropriate level of care and completing their daily responsibilities while on campus. Also primarily responsible for the safe transportation of persons served.
The Support Staff will strictly enforce and support person served rights and confidentiality of information as required by HIPAA, federal and California rules and regulations concerning the treatment
Support and implement SCBH philosophy with regards to all program components and maintenance of person served personal
Compliance with SCBH Driving Policy and driving requirements The Support Staff will pick up and drop off people served at various Inspects vehicles inside and out according to procedures The Support Staff will fill out the gas log when fuel is needed. Keep all gas receipts and make sure the receipts are turned in immediately upon returning to campus location Reports any emergency situations or accidents immediately to the supervisor according to company policies and procedures. Ensure the vehicle is empty of trash upon returning after an outing Ensure persons served attends group meetings The Support Staff will review calendars to ensure Doctor's appointments are met Lay out snacks and refreshments for persons served prior to group Enter mileage in the mileage log to and from locations Transport persons served to residential facilities, sober livings, and corresponding appointments both on and off site, as needed The Support Staff with assist with Inpatient and outpatient group hour tracking Accompany persons served on outings, as needed Facilitate groups as needed and complete group documentation in a timely manner Responsible for urinary analysis of persons served as prescribed by doctor Monitor point of care cups and report positive results to appropriate parties. The Support Staff will process and label urine analysis before set cut off The Support Staff will monitor and track urinalysis lab results on a daily basis and report positive results to Clinical Director, Admissions Director, Operations Manager, nursing team, and clinical Supervise persons served while at campus location Transport persons served as needed Report persons served headcount to Chef for lunch, snacks, refreshments, etc. The Support Staff is responsible for redirecting clients and making sure they attend all required programming Responsible for managing schedules and groups within KIPU Other responsibilities as needed
Qualifications:
Experience working in substance abuse and/or mental health field preferred Excellent communication skills, both written and verbal Strong communication skills, both verbal and written Valid and current California Driver's License, at least 4 years of driving experience with clean driving
Required:
Proficient in HIPAA and strong adherence to code of confidentiality Strong communication, organization, and interpersonal skills First aid, TB clearance, and CPR certification within 30 days of employment
Position: Support Staff | Full-Time Monday through Thursday 1230pm-830pm Friday 730am-4pm
Support staff are responsible for monitoring persons served during their treatment on campus and making sure that they attend their scheduled appointments. As an operations support staff member, the main duty is to ensure persons served are reporting to the appropriate level of care and completing their daily responsibilities while on campus. Also primarily responsible for the safe transportation of persons served.
The Support Staff will strictly enforce and support person served rights and confidentiality of information as required by HIPAA, federal and California rules and regulations concerning the treatment
Support and implement SCBH philosophy with regards to all program components and maintenance of person served personal
Compliance with SCBH Driving Policy and driving requirements The Support Staff will pick up and drop off people served at various Inspects vehicles inside and out according to procedures The Support Staff will fill out the gas log when fuel is needed. Keep all gas receipts and make sure the receipts are turned in immediately upon returning to campus location Reports any emergency situations or accidents immediately to the supervisor according to company policies and procedures. Ensure the vehicle is empty of trash upon returning after an outing Ensure persons served attends group meetings The Support Staff will review calendars to ensure Doctor's appointments are met Lay out snacks and refreshments for persons served prior to group Enter mileage in the mileage log to and from locations Transport persons served to residential facilities, sober livings, and corresponding appointments both on and off site, as needed The Support Staff with assist with Inpatient and outpatient group hour tracking Accompany persons served on outings, as needed Facilitate groups as needed and complete group documentation in a timely manner Responsible for urinary analysis of persons served as prescribed by doctor Monitor point of care cups and report positive results to appropriate parties. The Support Staff will process and label urine analysis before set cut off The Support Staff will monitor and track urinalysis lab results on a daily basis and report positive results to Clinical Director, Admissions Director, Operations Manager, nursing team, and clinical Supervise persons served while at campus location Transport persons served as needed Report persons served headcount to Chef for lunch, snacks, refreshments, etc. The Support Staff is responsible for redirecting clients and making sure they attend all required programming Responsible for managing schedules and groups within KIPU Other responsibilities as needed
Qualifications:
Experience working in substance abuse and/or mental health field preferred Excellent communication skills, both written and verbal Strong communication skills, both verbal and written Valid and current California Driver's License, at least 4 years of driving experience with clean driving
Required:
Proficient in HIPAA and strong adherence to code of confidentiality Strong communication, organization, and interpersonal skills First aid, TB clearance, and CPR certification within 30 days of employment
Start connecting with qualified job seekers
Resources for employers posting support staff jobs
Average cost of hiring
Recruitment statistics
How to write a job description
Examples of work conditions
Support staff job description FAQs
Ready to start hiring?
Updated March 14, 2024
Updated March 14, 2024