School support staff provide specialized instructional and student support while utilizing school facilities. They often include diverse staff members whose main role is to ensure that students learn in a supportive and safe learning environment. It is also their duty to enhance school climate by promoting the involvement of parent and family in education as well as to encourage trusting, positive student relationships. They should inhibit positive behavior and send uplifting messages to students as they often connect with them throughout the day.

Support Staff Responsibilities

Here are examples of responsibilities from real support staff resumes representing typical tasks they are likely to perform in their roles.

  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Provide companionship to the consumer.
  • Tutor students in various science courses, English and GED prep classes.
  • Maintain a safe, supportive and therapeutic environment which fosters growth and rehabilitation.
  • Work with students at various levels of mathematics knowledge within the same teaching environment.
  • Work with students who have graduated from the developmental mathematics program on more advance mathematics classes.
  • Perform glucose testing's, log in patient record, and apply first aide/ CPR as needed.
  • Order, receive, and stock incoming supplies, secure building, by checking for unlock doors and windows.
  • Work with people with autism, anxiety disorders, bipolar disorder, schizophrenia, paranoia, and other psychoses.
  • Clean windows, glass partitions, and mirrors, using soapy water and other cleaners, sponges, or squeegees.
  • Provide companionship to mentally challenge clients, assist with exercise and recreational activities, assist with toileting, and feed clients
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information and computer work with invoices or other documents.
  • Develop PowerPoint presentations for campaign events.
  • Conduct qualifying assessments for prospective GED exam candidates.
  • Communicate effectively with other departments to ensure comfortable transitions for patients.

Support Staff Skills and Personality Traits

We calculated that 9% of Desk Clerks Supervisors are proficient in Customer Service, Developmental Disabilities, and Mental Health. They’re also known for soft skills such as Detail oriented, Integrity, and Physical stamina.

We break down the percentage of Desk Clerks Supervisors that have these skills listed on their resume here:

  • Customer Service, 9%

    Provided Customer Service Registered clients into classes Managed database and memberships Introduced customers to facility Enforced facility rules and regulations

  • Developmental Disabilities, 7%

    Provide direct quality care including daily monitoring, recording and evaluating of medical conditions of adults diagnosed with developmental disabilities.

  • Mental Health, 6%

    Maintained security of shelter, performed administrative duties and counseled victims of domestic violence with mental health/substance abuse related problems.

  • Meal Preparation, 6%

    Develop and implement daily agenda's while assisting with meal preparations and distributing prescribed medications at designated times.

  • Direct Care, 6%

    Provide direct care to individuals served, by assisting medical appointments, implementation of clinical programming, and maintaining accurate documentation.

  • Home Maintenance, 6%

    Provided a variety of personal care, home maintenance, and hygienic care.

Some of the skills we found on support staff resumes included "customer service," "developmental disabilities," and "mental health." We have detailed the most important support staff responsibilities below.

  • Arguably the most important personality trait for a support staff to have happens to be detail oriented. An example from a resume said this about the skill, "home health aides and personal care aides must adhere to specific rules and protocols and carefully follow instructions to help take care of clients" Additionally, other resumes have pointed out that desk clerks supervisors can use detail oriented to "wash and sanitize dishes bus, clear and clean tables food preparation restaurant detail cleaning"
  • Another commonly found skill for being able to perform support staff duties is the following: integrity. According to a support staff resume, "home health aides and personal care aides should make clients feel comfortable when they tend to personal activities, such as helping a client bathe." Check out this example of how desk clerks supervisors use integrity: "care and look after children cpr certification build trusting relationship with parents and kids follow through with state regulations. "
  • Desk clerks supervisors are also known for physical stamina, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a support staff resume: "home health aides and personal care aides should be comfortable performing physical tasks" We also found this resume example that details how this skill is put to the test: "assist and advocate for people with physical and/or mental illnesses and disabilities"
  • See the full list of support staff skills.

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    What Eligibility Specialists Do

    An eligibility specialist is responsible for reviewing applicants' documents to verify their eligibility for qualifying for various organization programs. Eligibility specialists organize files accurately, communicate with other institutions for fact-checking, follow-up with the applicants for missing requirements, respond to the applicants' inquiries and concerns, and recommend alternatives, especially for financial assistance. An eligibility specialist must have excellent communication and record-keeping skills and extensive knowledge of the aid programs and company policies for processing applications.

    In this section, we take a look at the annual salaries of other professions. Take eligibility specialist for example. On average, the eligibility specialists annual salary is $5,550 higher than what desk clerks supervisors make on average every year.

    There are some key differences in responsibilities as well. For example, a support staff responsibilities require skills like "customer service," "developmental disabilities," "mental health," and "meal preparation." Meanwhile a typical eligibility specialist has skills in areas such as "medicaid," "patients," "provide technical assistance," and "social work." This difference in skills reveals how truly different these two careers really are.

    Eligibility specialists receive the highest salaries in the government industry coming in with an average yearly salary of $38,476. But desk clerks supervisors are paid more in the finance industry with an average salary of $32,113.

    On average, eligibility specialists reach similar levels of education than desk clerks supervisors. Eligibility specialists are 1.6% more likely to earn a Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.

    What Are The Duties Of a Service Aide?

    A family service aide is a professional social worker who addresses the behavior of clients as well as utilizes crisis intervention techniques in the effort to assist with symptom management and stabilization. Family service aides are required to monitor the progress of clients and prepare reports in preparation for court cases if needed. They must participate in community outreach events to recruit volunteers and promote awareness of child abuse. Family service aides must also conduct detailed investigations into allegations of child abuse and neglect.

    Now we're going to look at the service aide profession. On average, service aides earn a $772 lower salary than desk clerks supervisors a year.

    Not everything about these jobs is different. Take their skills, for example. Desk clerks supervisors and service aides both include similar skills like "customer service," "developmental disabilities," and "mental health" on their resumes.

    But both careers also use different skills, according to real support staff resumes. While support staff responsibilities can utilize skills like "home maintenance," "direct support," "medication administration," and "emotional support," some service aides use skills like "patients," "rehabilitation," "patient rooms," and "culinary."

    On average, service aides earn a lower salary than desk clerks supervisors. There are industries that support higher salaries in each profession respectively. Interestingly enough, service aides earn the most pay in the government industry with an average salary of $35,085. Whereas, desk clerks supervisors have higher paychecks in the finance industry where they earn an average of $32,113.

    When it comes to the differences in education between the two professions, service aides tend to reach similar levels of education than desk clerks supervisors. In fact, they're 1.2% less likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.

    How a Staffing Supervisor Compares

    A staffing supervisor monitors work procedures and manages staff. They are responsible for hiring and training staff. They also create schedules and assign duties to junior staff members. They must ensure a positive work environment.

    The third profession we take a look at is staffing supervisor. On an average scale, these workers bring in higher salaries than desk clerks supervisors. In fact, they make a $16,757 higher salary per year.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from support staff resumes include skills like "customer service," "developmental disabilities," "mental health," and "meal preparation," whereas a staffing supervisor might be skilled in "administrative tasks," "performance reviews," "eeo," and "loss prevention. "

    When it comes to education, staffing supervisors tend to earn similar education levels than desk clerks supervisors. In fact, they're 0.8% more likely to earn a Master's Degree, and 0.2% more likely to graduate with a Doctoral Degree.

    Description Of a Staff Supervisor

    A staff supervisor is responsible for supervising staff and organizing work procedures. Their main duty is to monitor staff. They maintain staff by recruiting, training, and coaching them. They may also gather budget information. They must have good communication skills and be team-oriented.

    Staff supervisors tend to earn a higher pay than desk clerks supervisors by about $17,219 per year.

    According to resumes from both desk clerks supervisors and staff supervisors, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "developmental disabilities," and "mental health. "

    While some skills are shared by these professions, there are some differences to note. "meal preparation," "direct care," "home maintenance," and "direct support" are skills that have shown up on desk clerks supervisors resumes. Additionally, staff supervisor uses skills like patients, home health, rehabilitation, and safety procedures on their resumes.

    In general, staff supervisors reach similar levels of education when compared to desk clerks supervisors resumes. Staff supervisors are 2.7% more likely to earn their Master's Degree and 0.5% more likely to graduate with a Doctoral Degree.