Support team member demographics and statistics in the US
Support team member demographics research summary. Zippia estimates support team member demographics and statistics in the United States by using a database of 30 million profiles. Our support team member estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about support team members after extensive research and analysis:
- There are over 442,432 support team members currently employed in the United States.
- 47.8% of all support team members are women, while 52.2% are men.
- The average support team member age is 44 years old.
- The most common ethnicity of support team members is White (55.1%), followed by Hispanic or Latino (17.5%), Black or African American (12.6%) and Asian (9.9%).
- Support team members are most in-demand in Fort Wayne, IN.
- The technology industry is the highest-paying for support team members.
- Springfield, MA pays an annual average wage of $32,966, the highest in the US.
- In 2022, women support team members earned 93% of what men earned.
- 5% of all support team members are LGBT.
- New Hampshire is the best state for support team members to live.
- Support team members are 47% more likely to work at private companies in comparison to public companies.
On this page
Support team member demographics by:
Support team member gender statistics
47.8% of support team members are women and 52.2% of support team members are men.
- Male, 52.2%
- Female, 47.8%
Support team member gender ratio
| Gender | Percentages |
|---|---|
| Male | 52.2% |
| Female | 47.8% |
Support team member gender pay gap
Women earn 93¢ for every $1 earned by men
Male income
$30,427
Female income
$28,419
Support team member gender ratio over time
This data breaks down the percentage of men and women in support team member positions over time. Currently, 47.8% of support team members are female.
Support team member gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 49.20% | 50.80% |
| 2011 | 48.61% | 51.39% |
| 2012 | 48.30% | 51.70% |
| 2013 | 50.13% | 49.87% |
| 2014 | 51.24% | 48.76% |
| 2015 | 51.35% | 48.65% |
| 2016 | 50.58% | 49.42% |
| 2017 | 51.50% | 48.50% |
| 2018 | 51.06% | 48.94% |
| 2019 | 51.33% | 48.67% |
| 2020 | 52.31% | 47.69% |
| 2021 | 52.20% | 47.80% |
Support team member related jobs gender ratio
We compared support team members with similar job titles to see how gender ratios vary. As you can see, top installer and liner installer have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Timing Adjuster | 21% | 79% |
| Sewing Machine Assembler | 23% | 77% |
| Solderer-Assembler | 32% | 68% |
| Support Team Member | 52% | 48% |
| Screw Driver Operator | 98% | 2% |
| Liner Installer | 98% | 2% |
| Top Installer | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Support team member demographics by race
The most common ethnicity among support team members is White, which makes up 55.1% of all support team members. Comparatively, 17.5% of support team members are Hispanic or Latino and 12.6% of support team members are Black or African American.
- White, 55.1%
- Hispanic or Latino, 17.5%
- Black or African American, 12.6%
- Asian, 9.9%
- Unknown, 4.3%
- American Indian and Alaska Native, 0.6%
Support team member race
| Support team member race | Percentages |
|---|---|
| White | 55.1% |
| Hispanic or Latino | 17.5% |
| Black or African American | 12.6% |
| Asian | 9.9% |
| Unknown | 4.3% |
| American Indian and Alaska Native | 0.6% |
Support team member race and ethnicity over time
See how support team member racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Support team member race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 62.51% | 11.04% | 8.05% | 15.84% |
| 2011 | 61.09% | 12.77% | 7.73% | 15.79% |
| 2012 | 60.68% | 12.88% | 7.55% | 16.03% |
| 2013 | 61.44% | 12.05% | 7.90% | 15.98% |
| 2014 | 61.54% | 12.20% | 7.79% | 15.75% |
| 2015 | 60.24% | 12.91% | 7.80% | 16.08% |
| 2016 | 59.55% | 12.60% | 8.15% | 16.83% |
| 2017 | 59.32% | 13.41% | 8.07% | 16.42% |
| 2018 | 58.28% | 13.30% | 8.48% | 16.66% |
| 2019 | 59.16% | 13.46% | 8.63% | 15.74% |
| 2020 | 58.04% | 11.87% | 8.69% | 16.35% |
| 2021 | 55.09% | 12.56% | 9.89% | 17.48% |
Support team member wage gap by race
| Ethnicity | Salary |
|---|---|
| Unknown | $30,909 |
| White | $31,064 |
| Black or African American | $29,844 |
| Asian | $30,827 |
| Hispanic or Latino | $29,524 |
Average support team member age
See how the average age of support team members varies based on ethnicity and gender.
Male
Female
Support team member age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 39 | 47 |
| Unknown | 41 | 41 |
| Asian | 50 | 50.5 |
| Hispanic or Latino | 40 | 47 |
| White | 43 | 50 |
| American Indian and Alaska Native | 38 | 37.5 |
Support team member age breakdown
The average age of support team members is 40+ years years old, representing 61% of the support team member population.
Support team member age breakdown
| Support Team Member Years | Percentages |
|---|---|
| 40+ years | 61% |
| 30-40 years | 21% |
| 20-30 years | 17% |
Support team member educational attainment
The most common degree for support team members is bachelor's degree, with 51% of support team members earning that degree. The second and third most common degree levels are high school diploma degree at 19% and high school diploma degree at 16%.
- Bachelor's, 51%
- High School Diploma, 19%
- Associate, 16%
- Master's, 6%
- Other Degrees, 8%
Support team members by degree level
| Support team member degree | Percentages |
|---|---|
| Bachelor's | 51% |
| High School Diploma | 19% |
| Associate | 16% |
| Master's | 6% |
| Other Degrees | 8% |
Support team member jobs you might like
Support team member wage gap by degree level
| Education | Salary |
|---|---|
| High School Diploma or Less | $30,011 |
| Bachelor's Degree | $30,360 |
| Some College/ Associate Degree | $31,220 |
Support team member employment statistics
Most support team members work for a private in the retail industry.
Company size where support team members work
Below, you can see the size of companies where support team members work.
Support team member jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 11% |
| 100 - 500 employees | 14% |
| 500 - 1,000 employees | 5% |
| 1,000 - 10,000 employees | 23% |
| > 10,000 employees | 43% |
Support team member jobs by company type
Employees with the support team member job title have their preferences when it comes to working for a company. For instance, most support team members prefer to work at private companies over public companies.
Support team member jobs by sector
| Company type | Percentages |
|---|---|
| Education | 7% |
| Public | 41% |
| Private | 47% |
| Government | 5% |
Support team member jobs by industry
The most common industries for support team members are retail, technology and health care.
Support team member industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 19% |
| Retail | 10% |
| Technology | 10% |
| Health Care | 9% |
| Professional | 8% |
| Finance | 7% |
| Education | 6% |
| Hospitality | 5% |
| Manufacturing | 4% |
| Government | 3% |
| Non Profits | 3% |
| Media | 2% |
| Transportation | 2% |
| Telecommunication | 2% |
| Insurance | 2% |
| Start-up | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Automotive | 1% |
| Utilities | 1% |
| Construction | 1% |
| Real Estate | 1% |
| Agriculture | 1% |
Support team member turnover and employment statistics
Support team member unemployment rate over time
The unemployment rate for support team members between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Support team member unemployment rate by year
| Year | Support team member unemployment rate |
|---|---|
| 2010 | 17.81% |
| 2011 | 14.36% |
| 2012 | 12.82% |
| 2013 | 10.98% |
| 2014 | 8.55% |
| 2015 | 7.13% |
| 2016 | 7.09% |
| 2017 | 6.09% |
| 2018 | 5.99% |
| 2019 | 5.69% |
| 2020 | 6.95% |
| 2021 | 8.13% |
Average support team member tenure
The average support team member stays at their job for 1-2 years, based on the 49,915 support team members resumes in Zippia's database.
Support team member tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 36% |
| 1-2 years | 30% |
| 3-4 years | 12% |
| 5-7 years | 13% |
| 8-10 years | 4% |
| 11+ years | 5% |
Support team member LGBT ratio compared to similar jobs
Review the percent of support team members that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Water Treatment Operator | 2.37% | 32,838 |
| Battery Assembler | 3.08% | 17,513 |
| Ship Propeller Finisher | 3.66% | 8,783 |
| Support Team Member | 4.87% | - |
| Laundry Aide | 5.06% | 45,254 |
| Chemical Operator | 9.20% | 36,522 |
| Scanner | 20.58% | 12,763 |
Similar support team member jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Water Treatment Operator | 2.37% | 32,838 |
| Battery Assembler | 3.08% | 17,513 |
| Ship Propeller Finisher | 3.66% | 8,783 |
| Laundry Aide | 5.06% | 45,254 |
| Chemical Operator | 9.20% | 36,522 |
| Scanner | 20.58% | 12,763 |
Foreign languages spoken by support team members
The most common foreign language among support team members is Spanish at 60.7%. The second-most popular foreign language spoken is French at 10.1% and Chinese is the third-most popular at 3.6%.
- Spanish, 60.7%
- French, 10.1%
- Chinese, 3.6%
- German, 3.5%
- Japanese, 2.8%
- Other, 19.3%
Support team member languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 60.7% |
| French | 10.1% |
| Chinese | 3.6% |
| German | 3.5% |
| Japanese | 2.8% |
| Other | 19.3% |
