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Support Team Member Education Requirements

Updated January 8, 2025
2 min read
Usually, support team members don't need a college education. The most common degree for support team members is bachelor's degree with 51% graduates, with only 19% support team member graduates earning high school diploma. Support team members who decided to graduate from college often finish University of Phoenix or Pennsylvania State University. Some good skills to have in this position include safety standards, cleanliness and quality standards.

Popular support team member certifications include OSHA Safety Certificate , First Aid, CPR and AED Instructor, or Basic Life Support for Healthcare and Public Safety (BLS). To improve support team member qualification and skills, we prepared some online courses to help in support team member education paths.

What education do you need to become a support team member?

What degree do you need to be a support team member?

The most common degree for support team members is bachelor's degree, with 51% of support team members earning that degree. The second and third most common degree levels are high school diploma degree at 19% and high school diploma degree at 16%.
  • Bachelor's, 51%
  • High School Diploma, 19%
  • Associate, 16%
  • Master's, 6%
  • Other Degrees, 8%

What should I major in to become a support team member?

You should major in business to become a support team member. 21% of support team members major in business. Other common majors for a support team member include psychology and criminal justice.

Best majors for support team members

RankMajorPercentages
1Business20.5%
2Psychology8.7%
3Criminal Justice6.8%
4Communication6.8%
5General Studies5.9%

20 best online courses for support team members

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1. Customer Service & Support For Customer Service Executives

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3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

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17. Fun food safety and sanitation course

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18. Customer Success: Build Cross-Functional Relationships

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Lead through influence and collaboration with marketing, sales, support, services, product, finance, and leadership...

19. Food Safety for Managers and Supervisors

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The Highfield Food Safety Level 3 syllabus presented in two hours of video tutorials. Boost your food safety knowledge...

20. Winning Communication Skills for Telephone, Conference Calls

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Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy...

Average support team member salary by education level

Support team members with a Associate degree earn more than those without, at $31,220 annually. With a Bachelor's degree, support team members earn a median annual income of $30,360 compared to $30,011 for support team members with an High School Diploma degree.
Support Team Member education levelSupport Team Member salary
High School Diploma or Less$30,011
Bachelor's Degree$30,360
Some College/ Associate Degree$31,220

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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