Support team member resume examples from 2025
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How to write a support team member resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in support team member-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These tips will help you demonstrate why you are the perfect fit for the support team member position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on a support team member resume:
- Safety Standards
- Cleanliness
- Quality Standards
- Food Safety
- Work Ethic
- Food Handling
- Cash Handling
- Ladders
- POS
- Sales Floor
- Customer Service
- Food Preparation
- Math
- CPR
- Guest Service
- HR
- Food Orders
- Groceries
- Team-Oriented Environment
- Windows
- Basic Math
- PET
- BARS
- Customer Satisfaction
- Culinary
- Wine
- Kids
- Worksheets
- Punctuality
- Pallet Jack
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the support team member position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write support team member experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are great bullet points from support team member resumes:
Work history example #1
Manufacturing Team Member
Target
- Developed strong connections with regular guests at Starbucks.
- Complied with Equal Employment Opportunity, American Disability Act, and Family Medical Leave Act policies and procedures.
- Ensured that fitting rooms were ready for customers by promptly clearing merchandise while adhering to Loss Prevention procedures.
- Handled cash office, balanced safe and prepared bank deposits from sales of day before.
- Maximized sales opportunities through upselling and positive guest interaction.
Work history example #2
Support Team Member
Target
- Followed standards and procedures to maintain safe work environment.
- Maintained communication with Supervisors to ensure planograms were developed properly.
- Unloaded delivery trucks and used safety procedures for lifting and bending.
- Developed positive customer relationships through friendly greetings and excellent service.
- Crossed trained in every department in the store including back room procedures, pulling things from back.
Work history example #3
Support Team Member
Target
- Passed interviews to be a team leader if a position were available.
- Trained new hires on company procedures.
- Maintained communication with Supervisors to ensure planograms were developed properly.
- Determined shipping methods for materials, using knowledge of shipping procedures, routes, and rates.
- Resolved employment-related disputes through proactive communication.
Work history example #4
Support Team Member
Macy's
- Counted cash drawers and made bank deposits.
- Opened and displayed new merchandise, involved with inventory, trained new employees, helped customers, used POS system.
- Hired on as a temp for inventory purposes.
- Developed effective relationships with all departments through clear communication.
- Contributed to an upbeat, positive, can-do atmosphere receptive to customers.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Master's Degree in biology
University of North Carolina at Chapel Hill, Chapel Hill, NC
2013 - 2014
High School Diploma
2008 - 2008
Highlight your support team member certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
If you have any of these certifications, be sure to include them on your support team member resume:
- OSHA Safety Certificate
- First Aid, CPR and AED Instructor
- Basic Life Support for Healthcare and Public Safety (BLS)
- Food Safety Manager Certification
- Certified Professional - Food Safety (CP-FS)
- ServSafe Food Protection Manager Certification
- Certified Coding Specialist (CCS)
- Managed Healthcare Professional (MHP)
- Basic Life Support (BLS)
- International Accredited Business Accountant (IABA)