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Support team member work from home jobs - 60 jobs

  • Materials Support Team Member

    LM Careers

    Remote job

    As the Material Coordinator for the Halifax Class Combat Systems Integration In Service Support (CSI ISS) program the candidate will be the focal point for asset management on the program. The candidate will be called to work at CFB Stadacona in Halifax once the necessary security clearances have been granted by the government of Canada. The candidate will function in a multi-disciplined team environment and interact with many different stakeholders including Engineering, Quality Assurance, Security, Program Management, DND and the RCN. Primary Responsibilities Include: Work with multiple stakeholders to manage equipment throughout its life cycle, from acquisition to disposal Preparation of Purchase Requisitions including management of parts database Request and obtain North Atlantic Treaty Organization (NATO) Stock Numbers Receiving and storing material which can involve loading/unloading and transportation Management of program Supplied Customer Account (SCA) and Government Furnished Equipment (GFE) Manage and coordinate the calibration of test equipment Conduct material audits and generate required reports Coordinate and manage movement of equipment including delivery to various customer locations Equal Opportunity Statement Lockheed Martin is committed to upholding principles of equal opportunity, fostering a work environment that is aligned with our core values of integrity, respect, and exceptional performance. We recognize the importance of leveraging the unique talents and experiences of all our employees to drive innovation, deliver superior solutions, and maximize value for our customers. Our focus is on identifying the most qualified candidate for each role, regardless of their background. If you are interested in a position, we invite you to share how your skills and perspectives could bolster our team and encourage you to apply, even if you feel your qualifications do not fully meet all the job criteria outlined in our advertisement. Furthermore, Lockheed Martin is dedicated to ensuring our recruitment process is inclusive for all individuals. We are prepared to accommodate reasonable adjustments for applicants as needed. Ability to acquire NATO Secret Security clearance Experience in materials handling, stockroom and inventory control The materials handling activity physically active and requires some lifting therefore the applicant must be sufficiently able bodied to perform the role Strong relationship building skills Strong communication and writing skills Strong organizational and planning skills Ability to work both individually and in a team environment. The position requires good communication skills both written and verbal A valid driver's licence is required. Fundamental knowledge of computer and networking hardware. Experience in materials handling, stockroom and inventory control. Computer systems and data entry experience. Experience with SAP Materials Management (MM) or Production Planning (PP) Experience with Microsoft Office software especially Excel and Outlook. Experience with Defence Resource Management Information System (DRMIS) About us Headquartered in Ottawa, Lockheed Martin Canada is the Canadian unit of Lockheed Martin Corporation, a global defense technology company driving innovation and advancing scientific discovery. Our all-domain mission solutions and 21st Century Security vision accelerate the delivery of transformative technologies to ensure those we serve always stay ahead of ready. We operate major facilities in Ottawa, Montreal, Halifax, Calgary and Victoria and work on a wide range of programs from advanced naval technology products, aircraft sustainment, and unmanned systems software. This position is part of the Rotary and Mission Systems business area, where employees across Canada support engineering, systems integration, training, sustainment and in-service support programs for Canadian and international military customers across land, air and sea. What we offer you We walk our talk when it comes to work/life balance! Your physical, mental and financial wellbeing matters to us. On top of working in a highly supportive, friendly, respectful environment, this is what you can expect when you join our team as a Regular Full-Time employee: Flexible, compressed work schedules, depending on business requirements, where you have the option of Fridays off, as well as the possibility to work remote part-time Competitive compensation Time to recharge with vacation, personal days, holidays, and parental leaves Comprehensive Family Medical, Dental and Vision coverage available on your first day of employment, along with: Virtual Health Care (24/7 access to medical professionals) A Wellness Spending Account to aid in your wellness journey Employee & Family Assistance Program (EFAP) which includes free face to face counselling sessions Medical Travel Insurance Onsite fitness facilities at our main office locations A Registered Retirement Savings Plan that includes matching company contributions on your first day of employment, that also includes access to Financial Advisors providing investment advice and comprehensive financial planning Employee discounts to save on goods, services and various recreational activities Access to a robust spectrum of development resources to enhance your skills and/or advance your career including: Free learning resources through a modern and engaging platform Education Assistance Program Reimbursement for a professional membership Self-directed Mentoring Pay Transparency At Lockheed Martin Canada, we comply with all pay transparency requirements and believe sharing pay ranges for open roles can foster a more equitable workforce. Controlled Goods Program
    $25k-33k yearly est. 5d ago
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  • Insurance and Financial Services Position - State Farm Agent Team Member

    Kristie Babcock-State Farm Agent

    Remote job

    Job DescriptionBenefits: Training & development 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off ROLE DESCRIPTION: Work Remote. As a remotely working insurance and financial services specialist for Alaska State Farm Agent Kristie Babcock, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Must already have property/casualty and life/health insurance licenses and have experience working for a State Farm Agent. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Promote successful and long-lasting customer relations. QUALIFICATIONS: Must have experience working for a State Farm Agent Must have property/casualty and life/health insurance licenses Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Experience managing client relationships is preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening Dedicated to customer service Able to anticipate customer needs Able to effectively relate to a customer BENEFITS: Paid time off Salary plus commission/bonus Growth potential/opportunities for advancement within my agency This is a remote position.
    $27k-34k yearly est. 27d ago
  • Accepting Resumes for Future Openings: Admin Support Team Member MCO O21

    Moms In Motion 3.8company rating

    Remote job

    Benefits: 401(k) matching Dental insurance Health insurance Training & development Vision insurance Home office stipend Paid time off 🌟 Admin Support Team Member MCO O21 📍 Remote 🎓 Degree Required: Nope! 🚀 What You'll Do The Administrative Support Team Member is responsible for supporting the division staff and the families we serve by answering questions on calls, providing resources and information, and handling paperwork for the MCO O21 department. 👀 What We're Looking For ✅ Requires a documented combination of skills/relevant work experience. ✅ Person-Centered Thinking/Planning training is a plus. ✅ Have good interviewing techniques, be able to work independently, and communicate effectively both orally and in writing. ✅ Have a strong working knowledge of Microsoft Word, Excel, PowerPoint, and Google applications. ✅ Must be very detail-oriented and organized. Able to plan, prioritize, and manage time effectively. ✅ Submit to a criminal background check. ✅ Two references are required. ✅ Must be able to work normal business hours 9 am-5 pm, M-F ✅ Displays detailed knowledge of all waiver services (PCA, Respite, Companion/Supervision) ✅ Understands the roles and responsibilities of all of the entities involved in administering Virginia Medicaid Waivers 🎁 Perks & BenefitsWe've got you covered with: Paid Training (we set you up for success!) PTO Paid Holidays Memorial Day Juneteenth Independence Day Labor Day Columbus Day Veteran's Day Thanksgiving Day after Thanksgiving Winter Break: December 24th through January 1st 1 Floater Holiday: 8 hours to be used on any day of your choice Medical, Dental & Vision Insurance Disability, Life, and AD&D-company paid! 401K with Employer Match 💰 EAP & Telemedicine Access Flexible Spending Accounts & Dependent Care Options Supplemental Insurance (Accident, Cancer, Critical Care & more) Annual Tech Stipend 💻 Cell Phone Reimbursement Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more!) 🌟 Compassionate. Organized. Community-focused. If that sounds like you → Apply today at ********************* This is a remote position. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status sexual orientation, pregnancy, childbirth or other related conditions (including lactation), age (over 40), marital status, disability or gender identity.
    $24k-30k yearly est. Auto-Apply 13d ago
  • Future Scout Team Members!

    Scout Space

    Remote job

    Scout Space is building a new way to see and operate in space: with a new paradigm of data empowering every satellite to make space safer. We are a rapidly-growing team; we are deploying real solutions to orbit over the next 2 years; and our work will transform the face of spaceflight. We are looking for people that bring excitement and energy to our organization, are curious and eager to learn, and want to help drive our programs forward. The best people do their best work when they can build frameworks for tackling open-ended problems without bias, and our team doesn't limit itself to any single mode of problem-solving. We are a diverse and agile team which values open-mindedness and transparency and understanding that All Ships Rise with the Tide. These beliefs are the foundation of our Culture Code: Vision First: Every great story begins with a vision. By focusing on the vision as a team, we're able to accomplish anything. Open Mindedness: Nothing great is ever achieved by doing things the way they have always been done. To create something meaningful, we must create significance. Step out of your comfort zone and consider other ideas and perspectives. Share your ideas with the team and explore the possibilities. Transparency: As a team, we aspire to be honest, open, and straightforward with each other. Ecosystem Minded: Reach out, partner, and bring people from different parts of the ecosystem together for the vision and go forward. Operate as a Team: We work on the cutting edge of technical capability, and alongside the most capable people in the world. Our colleagues are our teammates, and despite any conflict that arises, we show up to meet our common goals professionally. We only succeed if we all work together as one team. Take a look at our open positions for consideration for a role today. If you don't see something that is a fit right now, we encourage you to review the categories below and submit an application regardless to communicate your interest to become a Future Scout Team Member! Areas we hire for: Engineering & Design Engineers are the backbone for architecting and maintaining our systems and software. Our engineers come from a variety of software, mechanical, and electrical engineering backgrounds and work on flight software, payload applications, guidance & navigation systems, and computer vision systems. Science & Innovation We are innovation driven and look for deep industry experts and PhDs in science and technology and boundary-breaking thinkers that can drive the research and then develop the next generation of ideas that will make space safer. Project Management We move quickly and our technical project managers ensure that we do so effectively, safely, and in compliance with customer requirements. Project Managers blend their background in industrial technology with a passion for details and creating forward-moving momentum. Sales, Marketing, & Communications The go-to-market team expertly crafts and elevates the SCOUT brand by telling our company and customer stories and ensuring those stories are expertly delivered directly to industry publications and government partners. Business Operations From finance and legal, to IT and people, it takes business operations to ensure everything at SCOUT runs efficiently and that we are positioned for successful growth in a competitive marketplace. What we look for in every candidate: Those that desire to see and enact positive change in how space is done. Team members that thrive in working as part of a team to achieve a greater goal. Strong alignment to our Culture Code, passion for space, & a commitment to finding and including diverse perspectives. Strong written and verbal communication skills, and an ability to distill complex, technical information. We are building an incredible hybrid-office environment based in Reston, Virgina. An ability to commute to our office a few days per week will be a career-accelerating opportunity for most Scout positions. What makes a candidate stand out: A personal statement that tells us why you're excited about Scout. Why you're excited about spaceflight or passionate about space and how you've demonstrated that passion. What's your superpower? What makes you unique in your skills, your approach to the world, your background, or anything that powers your ability to be an incredible teammate. How you've pushed boundaries or defied conventions in your work or personal life. Benefits Open Time Off Paid Parental Leave Medical, Dental, Vision Insurance 401k Matching Health Savings Account, Flexible Spending Accounts, Dependent Care FSA Wellness Stipend Work From Home Stipend Life Insurance Long-term Disability plans Commuter Benefit Education Reimbursement Don't fulfill all the qualifications listed above? If you still feel like you might be a good fit, please feel free to APPLY ANYWAY. We believe in a well-rounded team, and this sometimes means that someone with out-of-context knowledge can contribute just as well as someone with very explicit alignment with our capabilities needs stated. Our positions are based in Reston, Virginia, with much of our team operating in a hybrid or remote fashion. Our preference is for candidates in or around this area (or willing to relocate) as we scale our facilities and engineering team to provide more opportunities to work and collaborate in-person. Scout Space Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. To conform to US Government space technology export regulations, applicants must be a US citizen, lawful permanent resident of the US, a protected individual as defined by 8 USC 1324b(a)(3), or eligible to obtain the required authorization from the US Department of State. We're Proud to Prioritize Mental Health. Scout Space has been recognized with the Bell Seal for Workplace Mental Health by Mental Health America. This certification reflects our ongoing commitment to creating a supportive environment where mental well-being is valued, protected, and openly talked about. We know that when people feel seen and supported, great work happens, and that is the kind of culture we are building here at Scout Space.
    $29k-35k yearly est. Auto-Apply 60d+ ago
  • Insurance and Financial Services Position - State Farm Team Member

    Brett Hensley-State Farm Agent

    Remote job

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As the Sales Manager for Brett Hensley - State Farm Agent, you will be the driving force behind our sales teams success. This leadership role combines strategic oversight, team accountability, and direct sales efforts to achieve agency goals. Youll analyze data to identify growth opportunities, ensure customer retention through personalized interactions, and mentor your team to reach new levels of performance. With up to $120k in earning potential (including commission), this is a rewarding opportunity to grow your career, lead a team, and make a meaningful impact in the community. RESPONSIBILITIES: Develop and implement strategic sales plans to meet agency objectives. Hold the team accountable for hitting sales goals through coaching, regular check-ins, and performance tracking. Analyze sales data to identify trends, set benchmarks, and recommend adjustments. Enhance customer retention by meeting with existing clients to uncover evolving needs and recommend solutions. Train and onboard new team members, creating streamlined processes to ensure their success. Build and nurture client relationships, fostering trust and long-term partnerships. Actively sell insurance products to meet individual and team sales targets. Oversee the resolution of complex customer issues to maintain a high standard of service. QUALIFICATIONS: Proven experience in sales management, preferably in insurance or a related field. Demonstrated ability to meet and exceed sales goals consistently. Strong leadership, accountability, and interpersonal skills. Proficiency in analyzing data and using insights to drive decisions. Experience in training and process development is highly valued. Active state insurance licenses (or willingness to obtain them promptly). This is a remote position.
    $20k-27k yearly est. 7d ago
  • Insurance and Financial Services Position - State Farm Agent Team Member

    Lee Hudson-State Farm Agent

    Remote job

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Interest in marketing products and services based on customer needs Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Ability to assess customer needs and conduct effective interviews Ability to explain complex financial issues in understandable terms Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. This is a remote position.
    $19k-26k yearly est. 20d ago
  • Insurance and Financial Services Position - State Farm Team Member

    Marta Nerin-State Farm Agent

    Remote job

    Job DescriptionBenefits: Total annual compensation with commission/bonuses of $55-85k Base pay of $40-50k annually 401(k) matching Bonus based on performance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Insurance and Financial Services Position - State Farm Team Member for Marta Nerin - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain customer relationships to drive retention and growth. Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads. Promote successful and long-lasting customer relations. Assist customers with all insurance needs. Stay current with market trends and product offerings. QUALIFICATIONS: 3+ years of experience in insurance and financial services. Strong organizational skills and attention to detail. Excellent customer service and communication skills. People-oriented Self-motivated Proactive in problem solving Achieve mutually agreed upon sales goals Property & Casualty and Life & Health Licenses (must already have both) Knowledge of CRM, Mod and Policy Center a + This is a remote position.
    $28k-37k yearly est. 12d ago
  • Insurance and Financial Services Position - State Farm Agent Team Member

    Karen Michaels-State Farm Agent

    Remote job

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Are you looking for a rewarding career where you can make a real impact? At Michaels Insurance and Financial Services, we dont just sell policieswe help protect dreams. As a top-rated State Farm agency serving Maryland, Delaware, and Pennsylvania for over 25 years, we take pride in providing an experience like no otherfor both our customers and our team. Why Work With Us? Award-Winning Culture Weve been voted the favorite insurance office year after year! Career Growth & Development We invest in our team with training, mentorship, and advancement opportunities. Industry-Leading Expertise Work alongside a team with 40+ years of experience and leadership that holds RICP, CLU, and ChFC designations. Community-Focused We are actively involved in Cecil County & North East Chambers of Commerce, NAIFA, and local events. A Team That Feels Like Family We believe in collaboration, support, and celebrating wins together. Who We're Looking For If you are: Passionate about helping others and making a difference A strong communicator with a customer-first mindset Driven, goal-oriented, and eager to learn Excited about working in a fast-paced, team-oriented environment Located in MD/DE/PA/VA then you might be the perfect fit for our team! Ready to grow with us? Apply today and be part of something truly special! Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance and Financial Services Position - State Farm Agent Team Member. We seek an energetic, currently licensed insurance professional, interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. Requirements Property and Casualty license (must have currently) Life and Health license (must have currently) Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to multi-task Ability to make presentations to potential customers Provide timely and thorough activity reports to agent Ability to effectively relate to a customer Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This is a remote position.
    $25k-34k yearly est. 18d ago
  • Associate IV- Donor Advocate Team (Remote in USA)

    Alsacstjude

    Remote job

    At ALSAC you do more than make a living; you make a difference. We like people who are different…because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children. Job Description The Associate IV in the Donor Advocate team serves as a central resource for resolving donor concerns and supporting call center agents with procedural guidance, escalation handling, and issue resolution. This role is responsible for ensuring a positive donor experience through thoughtful communication, root cause analysis, and process improvement recommendations. The Assocaite IV also acts as a liaison for specialized networks or accounts, maintaining high standards of service and donor satisfaction. Key Responsibilities Take ownership of escalated donor calls, ensuring timely and effective resolution. Provide guidance to inbound and outbound agents on procedures, escalations, and donor-related inquiries. Authorize policy exceptions when appropriate to enhance donor satisfaction and uphold brand integrity. Accurately document interactions and update records in required systems. Identify trends and recommend improvements to enhance the donor experience. Conduct training sessions for new hires and provide refresher training as needed. Maintain ongoing communication with donors to ensure their needs are met. Respond to donor and business-related inquiries across multiple communication platforms. Mentor call center staff and provide feedback to leadership on performance and compliance. Ensure timely follow-up to maintain donor satisfaction. Meet operational standards and deadlines for incoming work. Stay current with organizational policies and procedures. Provide feedback and recommendations to management for process enhancements. Qualifications High school diploma or GED required. Minimum of 2 years of experience in telemarketing, customer service, or call center support. Strong verbal and written communication skills. Ability to understand and follow complex instructions. Proficient in Microsoft Office products, including Word and Excel. Analytical skills to assess individual situations and determine optimal solutions. Ability to work independently and collaboratively in a fast-paced environment. Commitment to delivering exceptional service and maintaining donor trust. Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only. We're dedicated to ensuring children and their families have every opportunity to enjoy life's special moments. We're also committed to giving our staff excellent benefits so they can do the same. Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans) 401K Retirement Plan with 7% Employer Contribution Exceptional Paid Time Off Maternity / Paternity Leave Infertility Treatment Program Adoption Assistance Education Assistance Enterprise Learning and Development And more ALSAC is an equal employment opportunity employer. ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status. No Search Firms: ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
    $24k-37k yearly est. Auto-Apply 13d ago
  • Associate IV- Donor Advocate Team (Remote in USA)

    St. Jude Alsac

    Remote job

    At ALSAC you do more than make a living; you make a difference. We like people who are different…because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children. Job Description The Associate IV in the Donor Advocate team serves as a central resource for resolving donor concerns and supporting call center agents with procedural guidance, escalation handling, and issue resolution. This role is responsible for ensuring a positive donor experience through thoughtful communication, root cause analysis, and process improvement recommendations. The Assocaite IV also acts as a liaison for specialized networks or accounts, maintaining high standards of service and donor satisfaction. Key Responsibilities * Take ownership of escalated donor calls, ensuring timely and effective resolution. * Provide guidance to inbound and outbound agents on procedures, escalations, and donor-related inquiries. * Authorize policy exceptions when appropriate to enhance donor satisfaction and uphold brand integrity. * Accurately document interactions and update records in required systems. * Identify trends and recommend improvements to enhance the donor experience. * Conduct training sessions for new hires and provide refresher training as needed. * Maintain ongoing communication with donors to ensure their needs are met. * Respond to donor and business-related inquiries across multiple communication platforms. * Mentor call center staff and provide feedback to leadership on performance and compliance. * Ensure timely follow-up to maintain donor satisfaction. * Meet operational standards and deadlines for incoming work. * Stay current with organizational policies and procedures. * Provide feedback and recommendations to management for process enhancements. Qualifications * High school diploma or GED required. * Minimum of 2 years of experience in telemarketing, customer service, or call center support. * Strong verbal and written communication skills. * Ability to understand and follow complex instructions. * Proficient in Microsoft Office products, including Word and Excel. * Analytical skills to assess individual situations and determine optimal solutions. * Ability to work independently and collaboratively in a fast-paced environment. * Commitment to delivering exceptional service and maintaining donor trust. Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only. We're dedicated to ensuring children and their families have every opportunity to enjoy life's special moments. We're also committed to giving our staff excellent benefits so they can do the same. * Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans) * 401K Retirement Plan with 7% Employer Contribution * Exceptional Paid Time Off * Maternity / Paternity Leave * Infertility Treatment Program * Adoption Assistance * Education Assistance * Enterprise Learning and Development * And more ALSAC is an equal employment opportunity employer. ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status. No Search Firms: ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
    $24k-37k yearly est. Auto-Apply 12d ago
  • Application Support - Java skills - Associate

    Hexaware Technologies, Inc. 4.2company rating

    Remote job

    What Working at Hexaware offers: Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance. With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware's commitment towards creating smiles. “At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.” We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion-the driving force that makes one smile and innovate, create, and make a difference every day. The Hexaware Advantage: Your Workplace Benefits · Excellent Health benefits with low-cost employee premium. · Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage · Unlimited training and upskilling opportunities through Udemy and Hexavarsity Who we are? At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a global trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarians creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Position: Beam Monitoring Analyst Location: Plano TX- (5 Days onsite & 24x7 Rotational) Shift: Rotational (Shift 1 (8 AM - 5 PM), Shift 2 (4 PM - 1 AM), Shift 3 (12 AM - 9 AM)) also on weekend based upon Roaster Duties and Responsibilities: Key Responsibilities: Application Support (L2 Operations): • Provide Level 2 technical and functional support for enterprise financial and business applications presently used by Client • Investigate and resolve incidents escalated from L1 support, ensuring SLA adherence. • Perform in-depth analysis of recurring issues and drive permanent fixes in coordination with development and infrastructure teams. • Monitor critical batch jobs, integrations, and system interfaces (e.g., Control-M, Autosys, Mainframe). • Perform system health checks and validate end-to-end workflows after releases, patches, or upgrades. Incident & Problem Management: • Log, track, and manage tickets through ITSM tools (ServiceNow, Jira Service Management). • Conduct root cause analysis (RCA) for incidents and document resolutions for the knowledge base. • Collaborate with vendors or L3 application teams for bug resolution and change implementation. • Knowledge Base Article to update and Review created by L3 or application development teams for resolution of the incident/. Change & Release Management: • Participate in change review boards (CAB) and validate deployments in test/UAT environments. • Support regression and user acceptance testing (UAT) for releases, patches, and updates. • Maintain detailed change documentation and ensure compliance with audit standards. Business & Process Support: • Support month-end, quarter-end, and year-end close cycles with application monitoring and validation. • Provide Tools usage information to Application support level L3 as and when required. Monitoring & Reporting: • Proactively monitor key business processes, interfaces, and scheduled jobs to prevent service disruptions. • Generate daily/weekly status reports and track open issues, RCA status, and improvement actions. • Contribute to continuous improvement by identifying automation or process optimization opportunities. Technical Proficiency: • Enterprise Monitoring Tools: Dynatrace, Elastic Search Service. • Job Scheduling Tools: Control-M, Autosys Level 2 Knowledge. • ITSM Tools: ServiceNow, Remedy, Jira Service Desk. • Query Skills: SQL Query Understanding. • Cloud/Integration Exposure: AWS, or middleware systems. • Log Search and Reporting : Kibana Logs, Splunk Query Understanding/Dashboards to Trace root the application Logs • Must Supported on Unix Servers command line execution Soft Skills: • Strong analytical and problem-solving skills with a detail-oriented mindset. • Excellent verbal and written communication for business and technical discussions. • Ability to manage time efficiently and perform under pressure during financial close cycles. • Team player with strong collaboration and customer engagement skills. • Flexible to work in 24x7 or rotational shifts, depending on business criticality. What you'll get from us: Insert US/employee benefits here e.g.: • Competitive Salary • Company Pension Scheme • Comprehensive Health Insurance • Flexible Work Hours and Hybrid Work Options • XX days paid annual holidays + public holidays. • Professional Development and Training Opportunities • Employee Assistance Program (EAP) • Diversity, Equity, and Inclusion Initiatives • Company Events and Team-Building Activities Equal Opportunities Employer: Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.
    $61k-88k yearly est. Auto-Apply 7d ago
  • Insurance and Financial Services Position - State Farm Team Member

    Jason Hughes-State Farm Agent

    Remote job

    Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: Jason Hughes - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance and Financial Services Position - State Farm Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency. If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career. RESPONSIBILITIES: Manage client insurance accounts and update information. Assist clients with policy changes and renewals. Provide information on insurance products and services. Process insurance claims and follow up with clients. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or sales preferred. Currently licensees preferred (Property/Casualty). This is a remote position.
    $18k-24k yearly est. 13d ago
  • Insurance and Financial Services Position - State Farm Team Member

    Reid Pace-State Farm Agent

    Remote job

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As an insurance and financial services representative for Reid Pace State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain customer relationships in insurance and financial services. Consult customers with comprehensive financial planning and insurance options. Assist customers with retirement planning, investment management, and insurance needs. Stay current with market trends and product offerings. QUALIFICATIONS: 1+ years of experience in insurance and financial services. Communication and interpersonal skills. Licenses in insurance preferred. Goal oriented with a great work ethic This is a remote position.
    $21k-28k yearly est. 26d ago
  • Insurance and Financial Services Position - State Farm Team Member

    Nicole Zirnsak-State Farm Agent

    Remote job

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Flexible schedule Opportunity for advancement Paid time off Health insurance Training & development ROLE DESCRIPTION: As Insurance and Financial Services Position - State Farm Team Member for Nicole Zirnsak - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain customer relationships in insurance and financial services. Consult customers with comprehensive financial planning and insurance options. Assist customers with retirement planning, investment management, and insurance needs. Stay current with market trends and product offerings. QUALIFICATIONS: 3+ years of experience in insurance and financial services. Communication and interpersonal skills. Licenses in insurance and FINRA Series 7 and 63 preferred. This is a remote position.
    $22k-30k yearly est. 22d ago
  • Insurance and Financial Services Position - State Farm Team Member

    Tracey Vinson-State Farm Agent

    Remote job

    Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off Training & development ROLE DESCRIPTION: As Insurance and Financial Services Position - State Farm Team Member for Tracey Vinson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain client relationships in insurance and financial services. Provide clients with comprehensive financial planning and insurance advice. Assist clients with retirement planning, investment management, and insurance needs. Stay current with market trends and product offerings. QUALIFICATIONS: 3+ years of experience in insurance and financial services. Strong communication and interpersonal skills. Licenses in Property & Casualty and Life and Health Insurance. This is a remote position.
    $19k-26k yearly est. 28d ago
  • Insurance and Financial Services Position - State Farm Team Member

    Anthony Anderson-State Farm Agent

    Remote job

    Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off ROLE DESCRIPTION: As Insurance and Financial Services Position - State Farm Team Member for Anthony Anderson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain customer relationships in insurance and financial services. Consult customers with comprehensive financial planning and insurance options. Assist customers with retirement planning, investment management, and insurance needs. Stay current with market trends and product offerings. QUALIFICATIONS: 3+ years of experience in insurance and financial services. Communication and interpersonal skills. Licenses in insurance and FINRA Series 7 and 63 preferred. This is a remote position.
    $20k-26k yearly est. 19d ago
  • Insurance and Financial Services Position - State Farm Agent Team Member

    Dennis Donnelly-State Farm Agent

    Remote job

    Job DescriptionBenefits: 401(k) Competitive salary Opportunity for advancement Paid time off Training & development Bonus based on performance Flexible schedule Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance and Financial Services Position - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Bi-lingual applicants highly encouraged to apply. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Flexible hours Valuable experience Requirements Excellent communication skills - written, verbal and listening Self-motivated Ability to conduct interviews in the office and in customer's home or business Ability to assess customer needs and conduct effective interviews Life and Health license (must be able to obtain) Active Property and Casualty License State Farm Experience If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. This is a remote position.
    $24k-33k yearly est. 2d ago
  • Insurance and Financial Services Position - State Farm Team Member

    Josh Brown

    Remote job

    Job Posting: Sales Associate at State Farm (Remote) - Join Team Josh Brown! 🌟 Are you ready to kickstart a rewarding career in sales while having a blast? Join our dynamic team at State Farm with Agent Josh Brown, where every day brings new opportunities, growth, and a whole lot of fun! Position: Sales Associate Location: Chicago Type: Full-Time What You'll Do: As a Sales Associate, you'll be the friendly face of our agency! You'll assist clients in finding the right insurance products and build lasting relationships. Your responsibilities will include: Welcoming clients and providing exceptional customer service Assisting in policy renewals and updates Learning the ins and outs of our products Supporting the team with marketing efforts and community outreach Participating in ongoing training to develop your sales skills Why Join Us? Growth Potential: This isn't just a job; it's a career path! Our Sales Associate position is designed to set you up for success as you work your way towards a full Sales Producer role. Mentorship: Work directly with the team and Josh Brown, a seasoned State Farm agent, who is dedicated to your professional development. You'll receive guidance and support every step of the way. Fun Environment: We believe that a happy team is a successful team! Expect an overall positive atmosphere where you can thrive. Competitive Compensation: Enjoy a competitive salary plus bonuses as you grow your skills and sales. What We're Looking For: Energetic and Enthusiastic: A positive attitude goes a long way! Customer-Focused: You love helping people and building relationships. Willingness to Learn: You're excited about gaining new skills and knowledge. Team Player: Collaboration is key in our office! Qualifications: High school diploma (required); college degree (preferred) Strong communication skills Ability to multitask and stay organized Previous sales or customer service experience is a plus but not required Ready to Dive In? If you're ready to embark on a fun-filled journey with plenty of opportunities for growth, apply now! Send your resume and a brief cover letter telling us why you're the perfect fit for our team to [Insert Contact Email]. Join us at State Farm, where you can build a rewarding career while having a great time! This is a remote position. Compensation: $17.00 - $19.00 per hour My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Glenview, IL and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
    $17-19 hourly Auto-Apply 11d ago
  • Insurance and Financial Services Position - State Farm Team Member

    Sharon King-State Farm Agent

    Remote job

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Health insurance Paid time off ROLE DESCRIPTION: As Insurance and Financial Services Position - State Farm Team Member for Sharon King - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain customer relationships in insurance and financial services. Consult customers with comprehensive financial planning and insurance options. Assist customers with retirement planning, investment management, and insurance needs. Stay current with market trends and product offerings. QUALIFICATIONS: 3+ years of experience in insurance and financial services. Communication and interpersonal skills. Licenses in insurance and FINRA Series 7 and 63 preferred. This is a remote position.
    $18k-26k yearly est. 23d ago
  • Insurance and Financial Services Position - State Farm Agent Team Member

    Derron Cloud-State Farm Agent

    Remote job

    Job DescriptionAre you looking for a rewarding career in the insurance industry? Are you hungry, humble and smart? Our rapidly growing Agency is currently hiring for remote positions as Agent Team Members! As a Remote State Farm Agent Team Member, you'll have the opportunity to work from the comfort of your own home or any remote location. This flexible work arrangement allows you to balance your professional and personal life while still making a meaningful impact in the lives of customers. Responsibilities include answering phones, handling customer inquiries, providing insurance quotes, assisting with policy management, building strong relationships with clients and making a difference in families' futures! You'll have the chance to collaborate with a supportive team and receive ongoing training and development to help you succeed in your role. To qualify for this position, you should have excellent communication skills, a strong customer service mindset, and the ability to work independently. Previous experience in the insurance industry with sales and service with State Farm is required. If you're looking for a fulfilling career where you can make a difference while enjoying the flexibility of working remotely, then this State Farm Agent Team Member remote position might be the perfect fit for you! Apply today and join the Derron Cloud State Farm team and start your journey towards a rewarding and flexible career in insurance! As an Agent Team Member, you will receive... 401K Salary pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Life insurance Disability Insurance Continuing education opportunities Requirements Humble, Hungry and Smart Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment State Farm Systems Knowledge Proven excellent track record of remote work If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. This is a remote position.
    $25k-34k yearly est. 10d ago

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