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What is a support worker and how to become one

Updated January 8, 2025
4 min read
Quoted expert
Dr. Tommy Casarez Ph.D.
introduction image

A support worker provides assistance to people with disabilities, mental health issues, or support needs. They work in residential homes, hospitals, and community centers. Support workers help clients with tasks such as bathing, dressing, and eating, as well as providing emotional support and companionship. They may also help with medication management and arranging appointments. A support worker must be compassionate, patient, and able to adapt. They help individuals live independently and improve their quality of life.

What general advice would you give to a support worker?

Dr. Tommy Casarez Ph.D.Dr. Tommy Casarez Ph.D. LinkedIn profile

Dr., Assistant Professor of Historical and Systematic Theology, Vanguard University

Opportunities come in many different shapes and sizes, but they are still out there. Whether you are seeking to land a job in education or the non-profit sector, you will need to familiarize yourself and get used to all things digital, for the sake of communicating effectively. The younger your student or service partner's mindset, the more digitally savvy you will need to be, especially in the classroom and in the non-profit world.
ScoreSupport WorkerUS Average
Salary
2.9

Avg. Salary $37,039

Avg. Salary $59,228

Stability level
8.0

Growth rate 12%

Growth rate 0.3%

Diversity
4.4
Race

American Indian and Alaska Native 0.68%

Asian 6.36%

Black or African American 11.30%

Hispanic or Latino 14.88%

Unknown 4.90%

White 61.88%

Gender

female 70.92%

male 29.08%

Age - 48
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 48
Stress level
8.0

Stress level is high

7.1 - high

Complexity level
8.7

Complexity level is advanced

7 - challenging

Work life balance
6.2

Work life balance is fair

6.4 - fair

What are the pros and cons of being a support worker?

Pros

  • Flexible hours and work schedules

  • Good pay and benefits

  • Job security and stability

  • Opportunities for advancement within the field

  • Ability to learn new skills and gain experience

Cons

  • Long hours or shift work may be required

  • Challenging behaviors from clients can be difficult to manage

  • Potential exposure to contagious illnesses or diseases

  • Limited autonomy in decision-making due to strict protocols or regulations

  • The emotional toll of working with individuals who may have experienced trauma or abuse

Support worker career paths

Key steps to become a support worker

  1. Explore support worker education requirements

    Most common support worker degrees

    Bachelor's

    55.1 %

    Associate

    15.7 %

    High School Diploma

    10.7 %
  2. Start to develop specific support worker skills

    SkillsPercentages
    Social Work17.51%
    Crisis Intervention7.19%
    Treatment Plan6.59%
    Social Services6.25%
    Substance Abuse5.41%
  3. Complete relevant support worker training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New support workers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a support worker based on U.S. Bureau of Labor Statistics data and data from real support worker resumes.
  4. Research support worker duties and responsibilities

    • Lead support groups with an emphasis on recovery and strength base techniques, DBT, CBT, self-care and coping skills.
    • Help children/youth in state custody achieve permanency whether through reintegration, adoption or custodianship.
    • Develop and implement work plans for TANF customers according to federal requirements.
    • Recognize risk factors quickly, collaborate with interdisciplinary team, nurture positive relationships with patients through consistency and modeling healthy boundaries.
  5. Prepare your support worker resume

    When your background is strong enough, you can start writing your support worker resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a support worker resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable support worker resume templates

    Build a professional support worker resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your support worker resume.
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  6. Apply for support worker jobs

    Now it's time to start searching for a support worker job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first support worker job

Zippi

Are you a support worker?

Share your story for a free salary report.

Average support worker salary

The average support worker salary in the United States is $37,039 per year or $18 per hour. Support worker salaries range between $22,000 and $60,000 per year.

Average support worker salary
$37,039 Yearly
$17.81 hourly

What am I worth?

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How do support workers rate their job?

-/5

5 stars

4 stars

3 stars

2 stars

1 star

Support worker reviews

profile
A zippia user wrote a review on Jan 2024
Cons

can be easy to get burnt out, pay is ok


profile
A zippia user wrote a review on Jul 2020
Pros

Observing clients master new skills and interacting with client on daily.Providing new challenges and goals specific to client abilities.

Cons

Family members disregard for clients Rights and only seem to want clients funds.


profile
A zippia user wrote a review on Nov 2019
Pros

The individual's are entertaining and loving. They do have their moments like any other person but when the individuals are having a good day it shows. They always look for validation from the staff when they are doing a good job. There is always something different to expect everyday. You really have to love what you do because it can be stressful but also rewarding.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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