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There are several educational requirements to become a support worker. Support workers usually study psychology, business, or social work. 55% of support workers hold a bachelor's degree, and 16% hold an associate degree. We analyzed 5,489 real support worker resumes to see exactly what support worker education sections show.
The most common colleges for support workers are the Troy University and the Troy University.
There are also many online support worker courses to help get the education required to be a support worker.
There are certain support worker certifications that you should consider. These support worker certifications include Certified Nurse Assistant (CNA) and Medical Assistant.
| Support worker common college | Percentages |
|---|---|
| Troy University | 11.08% |
| University of Phoenix | 8.97% |
| Temple University | 8.18% |
| Pennsylvania State University | 7.39% |
| The University of Alabama | 6.07% |
| Rank | Major | Percentages |
|---|---|---|
| 1 | Psychology | 20.5% |
| 2 | Business | 12.1% |
| 3 | Social Work | 10.6% |
| 4 | Criminal Justice | 9.3% |
| 5 | Human Services | 7.7% |
The best colleges for support workers are University of Pennsylvania, Columbia University in the City of New York, and Northwestern University.
A support worker with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for support workers. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become support workers.
Philadelphia, PA • Private
In-state tuition
$55,584
Enrollment
10,764
Bakersfield, CA • Private
In-state tuition
$7,309
Enrollment
9,142
Ann Arbor, MI • Private
In-state tuition
$15,262
Enrollment
30,079
Durham, NC • Private
In-state tuition
$55,695
Enrollment
6,596
New York, NY • Private
In-state tuition
$59,430
Enrollment
8,216
University Park, PA • Private
In-state tuition
$18,454
Enrollment
40,108
Stony Brook, NY • Private
In-state tuition
$9,625
Enrollment
17,407
New York, NY • Private
In-state tuition
$51,828
Enrollment
26,339
Minneapolis, MN • Private
In-state tuition
$14,760
Enrollment
31,451
Los Angeles, CA • Private
In-state tuition
$56,225
Enrollment
19,548
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The most affordable schools for support workers are California State University - Bakersfield, baruch college of the city university of new york, and hunter college of the city university of new york.
If the best universities for support workers are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for support workers.
Bakersfield, CA • Private
In-state tuition
$7,309
Cost of attendance
16,714
New York, NY • Private
In-state tuition
$7,262
Cost of attendance
14,046
New York, NY • Private
In-state tuition
$7,182
Cost of attendance
13,998
Long Beach, CA • Private
In-state tuition
$6,798
Cost of attendance
18,306
Gainesville, FL • Private
In-state tuition
$6,381
Cost of attendance
21,034
Carson, CA • Private
In-state tuition
$6,942
Cost of attendance
14,469
Los Angeles, CA • Private
In-state tuition
$6,749
Cost of attendance
14,823
Tampa, FL • Private
In-state tuition
$6,410
Cost of attendance
20,456
Bronx, NY • Private
In-state tuition
$7,210
Cost of attendance
14,359
Provo, UT • Private
In-state tuition
$5,620
Cost of attendance
18,136
The hardest universities for support workers to get into are University of Pennsylvania, Columbia University in the City of New York, and Northwestern University.
Some great schools for support workers are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for support workers based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.
Philadelphia, PA • Private
Admissions rate
8%
SAT average
1,492
New York, NY • Private
Admissions rate
6%
SAT average
1,512
Evanston, IL • Private
Admissions rate
8%
SAT average
1,508
New York, NY • Private
Admissions rate
20%
SAT average
1,419
Los Angeles, CA • Private
Admissions rate
13%
SAT average
1,445
Baltimore, MD • Private
Admissions rate
11%
SAT average
1,513
Durham, NC • Private
Admissions rate
9%
SAT average
1,516
Ann Arbor, MI • Private
Admissions rate
23%
SAT average
1,434
Saint Louis, MO • Private
Admissions rate
15%
SAT average
1,506
Chestnut Hill, MA • Private
Admissions rate
28%
SAT average
1,429
The easiest schools for support workers to get into are Mount Saint Mary's University, barry university, and d'youville college.
Some schools are much easier to get into. If you want to start your career as a support worker without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for support workers.
Los Angeles, CA • Private
Admissions rate
84%
SAT average
1,031
Miami, FL • Private
Admissions rate
91%
SAT average
1,006
Buffalo, NY • Private
Admissions rate
100%
SAT average
1,072
Union, NJ • Private
Admissions rate
86%
SAT average
991
Gwynedd Valley, PA • Private
Admissions rate
92%
SAT average
1,031
Aberdeen, SD • Private
Admissions rate
97%
SAT average
1,050
Lodi, NJ • Private
Admissions rate
81%
SAT average
999
Philadelphia, PA • Private
Admissions rate
72%
SAT average
1,017
New York, NY • Private
Admissions rate
98%
SAT average
999
Fresno, CA • Private
Admissions rate
85%
SAT average
1,053
| Support worker education level | Support worker salary |
|---|---|
| Master's Degree | $53,190 |
| High School Diploma or Less | $36,642 |
| Bachelor's Degree | $45,322 |
| Doctorate Degree | $58,156 |
| Some College/ Associate Degree | $38,332 |