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Support worker education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become a support worker. Support workers usually study psychology, business, or social work. 55% of support workers hold a bachelor's degree, and 16% hold an associate degree. We analyzed 5,489 real support worker resumes to see exactly what support worker education sections show.

The most common colleges for support workers are the Troy University and the Troy University.

There are also many online support worker courses to help get the education required to be a support worker.

There are certain support worker certifications that you should consider. These support worker certifications include Certified Nurse Assistant (CNA) and Medical Assistant.

What education do you need to become a support worker?

What degree do you need to be a support worker?

The most common degree for support workers is bachelor's degree, with 55% of support workers earning that degree. The second and third most common degree levels are associate degree degree at 16% and associate degree degree at 11%.
  • Bachelor's, 55%
  • Associate, 16%
  • High School Diploma, 11%
  • Master's, 8%
  • Other Degrees, 10%

What should I major in to become a support worker?

You should major in psychology to become a support worker. 21% of support workers major in psychology. Other common majors for a support worker include business and social work.

Most common colleges for support workers

Support workers often get their degrees at Troy University, University of Phoenix, and Temple University. Here are the most common colleges for support workers in the US based on their resumes.
Support worker common collegePercentages
Troy University11.08%
University of Phoenix8.97%
Temple University8.18%
Pennsylvania State University7.39%
The University of Alabama6.07%

Best majors for support workers

RankMajorPercentages
1Psychology20.5%
2Business12.1%
3Social Work10.6%
4Criminal Justice9.3%
5Human Services7.7%

Best colleges for support workers

The best colleges for support workers are University of Pennsylvania, Columbia University in the City of New York, and Northwestern University.

A support worker with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for support workers. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become support workers.

1. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

2. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Enrollment

9,142

3. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-state tuition

$15,262

Enrollment

30,079

4. Duke University

Durham, NC • Private

In-state tuition

$55,695

Enrollment

6,596

5. Columbia University in the City of New York

New York, NY • Private

In-state tuition

$59,430

Enrollment

8,216

6. Pennsylvania State University

University Park, PA • Private

In-state tuition

$18,454

Enrollment

40,108

7. SUNY Stony Brook

Stony Brook, NY • Private

In-state tuition

$9,625

Enrollment

17,407

8. New York University

New York, NY • Private

In-state tuition

$51,828

Enrollment

26,339

9. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-state tuition

$14,760

Enrollment

31,451

10. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

20 best online courses for support workers

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1. Introduction to Technical Support

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2. The Critical Role of IT Support Staff in Healthcare

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5. Healthcare IT Support

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6. Network Support Fundamentals

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10. Customer Service Fundamentals

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13. Create Customer Support Data with Google Sheets

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By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to...

14. Social Policy for Social Services & Health Practitioners

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16. Computer Network Fundamentals- IT Helpdesk & Desktop Support

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17. Managing mental health issues in the workplace

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18. IT Support and Service Desk jobs -Crash Course for Beginners

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19. Introduction to Business Support System - BSS

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20. Zendesk for Customer Service Agents Training Course

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Top 10 most affordable universities for support workers

The most affordable schools for support workers are California State University - Bakersfield, baruch college of the city university of new york, and hunter college of the city university of new york.

If the best universities for support workers are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for support workers.

1. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

2. Baruch College of the City University of New York

New York, NY • Private

In-state tuition

$7,262

Cost of attendance

14,046

3. Hunter College of the City University of New York

New York, NY • Private

In-state tuition

$7,182

Cost of attendance

13,998

4. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Cost of attendance

18,306

5. University of Florida

Gainesville, FL • Private

In-state tuition

$6,381

Cost of attendance

21,034

6. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Cost of attendance

14,469

7. California State University - Los Angeles

Los Angeles, CA • Private

In-state tuition

$6,749

Cost of attendance

14,823

8. University of South Florida

Tampa, FL • Private

In-state tuition

$6,410

Cost of attendance

20,456

9. Lehman College of the City University of New York

Bronx, NY • Private

In-state tuition

$7,210

Cost of attendance

14,359

10. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

Top 10 hardest universities to get into for support workers

The hardest universities for support workers to get into are University of Pennsylvania, Columbia University in the City of New York, and Northwestern University.

Some great schools for support workers are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for support workers based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

2. Columbia University in the City of New York

New York, NY • Private

Admissions rate

6%

SAT average

1,512

3. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

4. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

5. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

6. Johns Hopkins University

Baltimore, MD • Private

Admissions rate

11%

SAT average

1,513

7. Duke University

Durham, NC • Private

Admissions rate

9%

SAT average

1,516

8. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

Admissions rate

23%

SAT average

1,434

9. Washington University in St Louis

Saint Louis, MO • Private

Admissions rate

15%

SAT average

1,506

10. Boston College

Chestnut Hill, MA • Private

Admissions rate

28%

SAT average

1,429

Top 10 easy-to-apply-to universities for support workers

The easiest schools for support workers to get into are Mount Saint Mary's University, barry university, and d'youville college.

Some schools are much easier to get into. If you want to start your career as a support worker without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for support workers.

1. Mount Saint Mary's University

Los Angeles, CA • Private

Admissions rate

84%

SAT average

1,031

2. Barry University

Miami, FL • Private

Admissions rate

91%

SAT average

1,006

3. D'Youville College

Buffalo, NY • Private

Admissions rate

100%

SAT average

1,072

4. Kean University

Union, NJ • Private

Admissions rate

86%

SAT average

991

5. Gwynedd Mercy University

Gwynedd Valley, PA • Private

Admissions rate

92%

SAT average

1,031

6. Presentation College

Aberdeen, SD • Private

Admissions rate

97%

SAT average

1,050

7. Felician University

Lodi, NJ • Private

Admissions rate

81%

SAT average

999

8. Holy Family University

Philadelphia, PA • Private

Admissions rate

72%

SAT average

1,017

9. Nyack College

New York, NY • Private

Admissions rate

98%

SAT average

999

10. Fresno Pacific University

Fresno, CA • Private

Admissions rate

85%

SAT average

1,053

Average support worker salary by education level

According to our data, support workers with a Doctorate degree earn the highest average salary, at $58,156 annually. Support workers with a Master's degree earn an average annual salary of $53,190.
Support worker education levelSupport worker salary
Master's Degree$53,190
High School Diploma or Less$36,642
Bachelor's Degree$45,322
Doctorate Degree$58,156
Some College/ Associate Degree$38,332

Support worker education FAQs

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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