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Support worker resume examples from 2025

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Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
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How to write a support worker resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the support worker role.

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in support worker-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some support worker interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some support worker interviews.

Here are example skills to include in your “Area of Expertise” on a support worker resume:

  • Social Work
  • Crisis Intervention
  • Treatment Plan
  • Social Services
  • Substance Abuse
  • Foster Care
  • Mental Illness
  • Support Services
  • Direct Care
  • CPR
  • Medical Care
  • Residential Facility
  • Community Resources
  • Family Support
  • Developmental Disabilities
  • Behavioral Problems
  • Mental Health Issues
  • Food Assistance
  • Child Support
  • Emotional Support
  • First Aid Training
  • Meal Preparation
  • Independent Living
  • Behavior Management
  • Medication Administration
  • Community Services
  • Foster Children
  • Vital Signs
  • ADL
  • Google Drive

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the support worker.

How to write support worker experience bullet points

Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

Here are examples from great support worker resumes:

Work history example #1

Human Service Technician

San Diego County Credit Union

  • Trained in the following: Medication, First Aid/CPR, Overview of Developmental Disabilities
  • Performed a variety of standardized and complex tests and examinations such as Urinalysis, Chemistry, and Microbiology.
  • Coordinated with both clinical and support teams promoting better communication and therapeutic outcomes for persons served.
  • Promoted to Senior MHT after 2 years.
  • Provided system setup and software installation.

Work history example #2

Life Skills Instructor

State Farm

  • Conducted ADL meetings and accompanied residents to medical, educational, and vocational appointments.
  • Promoted student engagement and retention in the online learning environment.
  • Provided behavior management and developmental treatment for adolescents within the special needs program.
  • Trained in CPR and First Aid Employed as PRN (as needed) from 2007 - 2010
  • Collaborated with a multi-disciplinary team that included mental health clinicians, teachers, psychiatrists, and psychologists.

Work history example #3

Support Worker

D&S Community Services

  • Completed training programs, CPR, CPI and medication class to ensure safety and health was maintained at all times.
  • Assisted children in computer lab such as Microsoft Word, PowerPoint, and Internet research.
  • Provided first-time expectant parents of newborns in-home education and intervention services for those identified as high risk.
  • Implemented PEC ( Picture Exchange Communication) to increase the ability of the family to communicate with nonverbal children.
  • Assisted Consumers with daily ADL goals and daily living.

Work history example #4

Support Worker

New York City School Constr Authority

  • Received and screened a high volume of external confidential communications.
  • Audited and approved monthly landlord payment ledgers to ensure accurate and timely resident income calculations and housing assistance payments.
  • Prevented and managed aggressive behavior among clients and administered CPR in emergency intervention.
  • Provided training in Microsoft Word, Excel, PowerPoint, Outlook and e-mails.
  • Improved communications by initiating monthly community meetings with health care professionals and implementing a newsletter for volunteers.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Here is the best way to format your education section:

  • Display your highest degree first.
  • If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
  • If you have a bachelor's or master's degree, do not list your high school education.
  • If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Master's Degree in psychology

Rutgers, The State University of New Jersey, New Brunswick, NJ

2010 - 2011

Highlight your support worker certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your support worker resume:

  1. Certified Nurse Assistant (CNA)
  2. Medical Assistant
  3. Certified Phlebotomy Technician (CPT)
  4. Certified Pharmacy Technician (CPhT)
  5. Certified Information Technology Professional (CITP)
  6. Certified Medical Administrative Assistant (CMAA)
  7. First Aid, CPR and AED Instructor
  8. Certified Professional - Human Resource (IPMA-CP)
  9. Certified Billing and Coding Specialist (CBCS)
  10. Basic Life Support for Healthcare and Public Safety (BLS)

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