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Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.Education
Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.
Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.Work Experience in a Related Occupation
Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.
The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.
Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.Advancement
Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.Important Qualities
Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.
Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.
Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.
Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.
Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.
Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.
|Job Title||Company||Location||Start Date||Salary|
|Director of Trade Support||Pragma Securities LLC||New York, NY||Feb 02, 2015||$160,000|
|Director of Franchise Support||PQ New York, Inc.||New York, NY||Oct 01, 2011||$160,000|
|Director of Trade Support||Pragma Securities LLC||New York, NY||Jan 23, 2014||$160,000|
|Technical Support Director||California Oils Corporation||Richmond, CA||Oct 09, 2012||$149,701|
|Technical Support Director||Dell USA, L.P.||Round Rock, TX||Feb 19, 2014||$145,000|
|Technical Support Director||Aqsacom Inc.||Irving, TX||Jan 14, 2016||$142,000 -
|Technical Support Director||California Oils Corporation||Richmond, CA||Oct 09, 2012||$141,274|
|Enterprise Business Support-Director||Genzyme Corporation||Framingham, MA||Jul 27, 2010||$140,629 -
|Director of Aftermarket Support||Getman Corporation||Bangor, MI||Feb 18, 2013||$140,000|
|Director of Aftermarket Support||Getman Corporation||Bangor, MI||Oct 14, 2014||$140,000|
|Sales Support Director||Dell USA LP||Round Rock, TX||Oct 14, 2013||$137,530|
|Sales Support Director||Dell USA LP||Round Rock, TX||Sep 14, 2013||$137,530|
|Technical Support Director||Aqsacom Incorporated||Richardson, TX||Dec 02, 2013||$135,000 -
|Technical Support Director||Aqsacom Incorporated||Richardson, TX||Jan 14, 2014||$135,000 -
|Director Client Support||GSI Commerce Solutions, Inc.||King of Prussia, PA||Feb 06, 2012||$130,000|
|ASP Production Support-Director||Fair Isaac Corporation||San Diego, CA||May 14, 2012||$127,150 -
|Director Support Consulting||Manhattan Associates, Inc.||Atlanta, GA||May 27, 2015||$125,986|
|Director of Client Support||Sitespect, Inc.||Boston, MA||Mar 22, 2016||$123,406|
|Technical Support Director||Sada Systems||CA||Jul 01, 2016||$120,890|
|Director of Franchise Support||PQ New York, Inc.||New York, NY||Oct 01, 2011||$120,000|
|Director of Franchise Support||PQ New York, Inc.||New York, NY||Nov 01, 2011||$120,000|
|Director of Trade Support||Pragma Securities LLC||New York, NY||Jan 16, 2012||$120,000 -
|Director Support Consulting||Manhattan Associates, Inc.||Atlanta, GA||Apr 18, 2016||$117,712|
|Research Support Director||Trustees of The University of Pennsylvania||Philadelphia, PA||Jan 01, 2010||$114,650|
|Director Client Support||Morningstar, Inc.||Chicago, IL||Jan 01, 2016||$110,000|
|Director of Client Support||Sitespect, Inc.||Boston, MA||Mar 20, 2016||$107,182|
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