Director, Field Site Operations VI (M6)
Remote job
**Who We Are** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
**What We Offer**
Salary:
$160,000.00 - $220,000.00
Location:
Dallas-Richardson,TX
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits (********************************** .
** Summary:**
Provides leadership and direction through managers. Is accountable for the performance and results of a region or related job families. Executes segment/functional business plans and contributes to the development of segment/functional strategy. Decisions are guided by segment/functional strategy and priorities. Directs and controls the activities of a broad functional area.
**Job Description:**
The Applied Global Services (AGS) Division is seeking a Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer outcomes. S/he will prioritize the short and long-range strategies of the organization with a focus on execution. The position will report to the VP, North America Customer Services and Support Organization and will be located in Richardson, TX.
**Key Responsibilities/Qualifications** :
+ Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards.
+ Requires both effective management of daily activities and development of process improvements to address any identified deficiencies.
+ In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures.
+ Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals.
+ Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards.
+ Stay knowledgeable of competition and important emerging technologies and standards.
+ Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance.
+ Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities.
+ Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs.
+ Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals.
**Skills, Knowledge, Experience & Education**
At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company.
The ideal candidate will have the following:
+ Preferred, BA/BS in Engineering or Business/Operational Management
+ 7-10+ years of progressive functional experience, within a complex global company.
+ 5+ years of leadership experience in a 24/7 environment
+ Strong Business and Financial Acumen
+ Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact
+ Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives.
**Other Suitability Factors**
We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable.
To succeed in this role requires a **capacity for complexity** and **temperament** that includes:
+ A very mature individual with the right balance of confidence and humility.
+ Process oriented while also strongly developing and relying on interpersonal relationships across the company
+ Executive presence and ability to connect equally well upwards, downwards and sideways in the organization
+ Self-motivated and driven towards excellence
+ A high level of EQ to be able to manage across a large team with significant diversity
+ Ability to distinguish between and prioritizing urgent and important issues
+ Situational awareness and complex decision-making ability appropriate for the situation
**Additional Information**
**Time Type:**
Full time
**Employee Type:**
Assignee / Regular
**Travel:**
Yes, 20% of the Time
**Relocation Eligible:**
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site (**************************************************** accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Regional Operations Director - Field (Remote PST)
Remote job
Team
At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.
We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.
Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.
We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.
At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.
Our Values
Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.
In the News
Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team
Axios: Pair Team collects $9M for Medicaid-based care
About the Opportunity
The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements.
This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale.
You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager.
What You'll Do
Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management
Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets
Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution
Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field
Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth
Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations
Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively
Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops
Maintain full compliance with ECM, health plan, and internal quality requirement
What You'll Need
5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus
Experience leading large, distributed field or clinical teams
Proven success managing regional or multi-site operational and financial performance
Strong understanding of Medicaid populations, plan operations, or value-based care models preferred
Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making
Excellent communication, problem-solving, and cross-functional collaboration skills
Comfort working in a fast-paced, evolving environment with changing program requirement
Because We Value You
Competitive salary: $130,000 - $145,000
(depending on experience)
Equity compensation package
Flexible vacation policy - take the time you need to recharge
Comprehensive health, vision & dental insurance
$50 employer contribution to active HSA accounts
401k through Guideline
Life insurance and AD&D
Work entirely from the comfort of your own home
Monthly $100 work from home expense stipend
We provide the equipment needed for the role
Opportunity for rapid career progression with plenty of room for personal growth!
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.
Pair Team participates in E-Verify to verify employment eligibility for new hires.
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.
We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************.
Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
Auto-ApplyNetsuite Director - Support & Optimization
Remote job
From the beginning, our goal was to establish an advisory firm that stands apart from the rest - one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today's challenges and deliver present and future value.
Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.
CrossCountry Consulting is seeking a Director for our NetSuite Support & Optimization practice, a senior leader who will oversee and grow our post-implementation support services. In this director-level role, you will be responsible for ensuring clients' NetSuite ERP systems operate at peak performance through continuous support and tailored optimizations. This role is a blend of practice leadership, client engagement, and solution architecture, requiring close collaboration with sales teams during the pre-sales process, as well as hands-on oversight of client delivery. You will guide new clients from deal close through onboarding, coordinate a team of NetSuite consultants, and design optimization roadmaps that enhance system efficiency and business value. In addition, you will play a key role in our comprehensive NetSuite Health Check process - assessing clients' configurations, identifying pain points, and crafting actionable improvement plans. This is an opportunity to drive innovation and client success in an award-winning NetSuite practice, leveraging your expertise to deliver continuous improvement and maximum ROI for our clients.What You'll Do:
Sales Support and Deal Scoping: Partner with the sales and business development teams to support the sales cycle for Support & Optimization deals, including leading scoping discussions and advancing opportunities through the sales process to a successful close.
Client Onboarding and Relationship Management: Oversee the onboarding of new Support & Optimization clients, ensuring a smooth transition from sales to delivery. Establish clear processes and expectations with each client and maintain strong ongoing relationships.
Support Operations Oversight: Manage the end-to-end support ticketing lifecycle from initial ticket receipt and assignment through to resolution and customer follow-up. Ensure tickets are promptly and effectively resolved.
Team Leadership and Resource Allocation: Lead and mentor a team of NetSuite Support & Optimization consultants, managing their performance, skills development, and workload allocation across engagements.
Solution Architecture & Optimization Planning: Provide solution architecture guidance for optimization initiatives, designing enhancements and configurations tailored to clients' specific business needs and objectives.
NetSuite Health Check Leadership: Conduct and lead comprehensive assessments of client NetSuite environments, documenting configurations, identifying inefficiencies, and recommending detailed improvement strategies.
Risk Management and Quality Assurance: Identify and proactively manage risks within support and optimization engagements. Ensure all solutions and enhancements are rigorously tested and adhere to quality standards.
Continuous Improvement and Best Practices: Conduct reviews of completed engagements to capture insights and refine service delivery processes, maintaining an up-to-date knowledge of NetSuite features and best practices.
Practice Development: Collaborate with NetSuite practice leadership to shape strategic direction and growth of the Support & Optimization division, developing new services, enhancing existing offerings, and contributing to thought leadership initiatives.
Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards
Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes
What You'll Bring:
Education: Bachelor's degree in Business, Information Systems, Accounting, or related field required. NetSuite certifications (SuiteFoundation, Administrator, ERP Consultant) preferred.
NetSuite Experience: 8+ years managing NetSuite implementations, support, or optimization projects. Strong familiarity with core NetSuite ERP modules and typical integrations.
Leadership & Management: Proven ability to lead teams, manage multiple projects, and mentor consultants.
Project Management: Skilled in project planning, timeline management, and handling scope adjustments.
Communication & Client Service: Excellent communication and relationship-building skills. Comfortable presenting complex solutions clearly to executive-level clients.
Analytical & Problem-Solving: Exceptional analytical abilities for troubleshooting complex issues. Detail-oriented with strategic problem-solving skills.
Technical Acumen: Strong hands-on understanding of NetSuite configuration, scripting, and integrations. Familiarity with support and project management tools.
Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation
Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards
Business Acumen: Solid grasp of key business processes across finance, operations, or supply chain functions.
Organizational Skills: Demonstrated capability in budgeting, resource allocation, and workload prioritization.
Adaptability and Growth Mindset: Proactive about staying current on NetSuite capabilities and industry trends. Comfortable in dynamic, growth-oriented environments.
#LI-KM1#LI-Hybrid
Benefits Summary
The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site:
**********************************************************
Equal Employment Opportunity (EEO)
CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace.
As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.
Auto-ApplyDirector of Technical Support
Remote job
Why Work at SMA America At SMA America, we believe in
Energy
that
Changes
. Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems - all while pushing the boundaries of what's possible in clean energy.
But we're not just transforming power - we're empowering people.
We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt.
Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy - we'd love to meet you.
POSTITION OVERVIEW
The Director of Technical Support is accountable for leading SMA America's technical support function for the Large-Scale segment. This role is responsible for providing expert technical solutions to customers and internal field service teams, ensuring high-quality diagnostics, and resolving equipment failures efficiently. The Director serves as the primary escalation point for complex technical issues, and works closely with engineering and R&D counterparts at SMA headquarters to drive resolution of regional technical issues and proactively address failure patterns
PRIMARY DUTIES / RESPONSIBILITIES
Lead Technical Support and Troubleshooting:
Lead and develop the Technical Support Team, including Level 1, 2, and 3 technical resources supporting the Large-Scale segment across North America.
Act as the primary escalation point for regional technical challenges impacting customer satisfaction or field performance.
Ensure effective coordination between field service operations, customer service, and technical support teams to deliver rapid and accurate diagnostics.
Establish and track KPIs for case resolution times, first-call resolution rate, and field escalation efficiency, driving continuous improvement.
Collaboration with R&D and Engineering:
Collaborate with R&D, Engineering, and Quality teams at SMA HQ to escalate, analyze, and resolve recurring issues, failure trends, or design-related defects.
Own and maintain a robust technical knowledge base, enabling rapid onboarding of new personnel and continuous improvement of diagnostic procedures.
New Product Introductions:
Participate in new product introduction (NPI) planning to ensure support readiness and product serviceability in the field.
Product Behavior & Technical Leadership:
Provide technical leadership in the root cause analysis (RCA) of field issues and contribute to product improvement feedback loops.
Serve as the voice of technical support for customer escalations, executive briefings, and internal leadership forums.
Act as a key partner to the Director of Field Service Operations and Service Quality in building a proactive and customer- centric service organization.
Other duties as assigned
REQUIRED QUALIFICATIONS
An Associate's degree in a technical/electrical field is required
A bachelor's degree in business or a technical field is preferred.
Call center management experience is preferred.
At least 5 years of experience in technical product support is required.
Phone support experience is required
PREFERRED QUALIFICATIONS
Knowledge of managing a departmental budget.
Expansive knowledge of inverter and communication products.
Proficiency in the English language, both written and verbal, is required.
German and/or Spanish language skills are a plus.
Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is strongly preferred.
Attention to detail and a high level of accuracy are required.
Ability to effectively discuss and present complex logistics principles to an audience.
Ability to analyze and solve problems effectively. NABCEP certification is a plus.
This position may require periodic domestic travel.
WE OFFER
Pay Range: $104,000 - $134,000, annually, dependent upon experience
Comprehensive benefits including health, dental and vision coverage (including $0 premium options)
Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays
401(k) plan with company match
Opportunities for professional development and training
Inclusive, collaborative, and innovative work environment
Our EEO Policy
We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law.
In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.
Our Privacy Policy
During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.
If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com
Auto-ApplyDirector, Homeowner Support
Remote job
Unlock's mission is to unleash the power of home equity to enrich people's lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We're not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We're beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today - with flexibility and control.
About the role
The Director, Homeowner Support oversees the strategy, development, and performance of the team that serves as the first point of contact for homeowners. This role ensures that homeowners receive timely, empathetic, and knowledgeable support through strong leadership, clear processes, and effective cross-functional collaboration. The Director provides oversight to ensure the team consistently understands homeowner needs and coordinates with internal departments and resources to deliver a seamless and supportive experience throughout the homeowner journey.
What you'll do
Develop and implement scalable processes for customer intake, triage, and referral.
Establish and consistently monitor KPIs and service standards to ensure consistent, high-quality support.
Oversee all inbound homeowner communications, including phone, email, and chat.
Ensure the team accurately identifies customer needs and directs them to the correct internal department (e.g., servicing, sales, or online user experience).
Partner cross-functionally with Sales, Servicing, Product, and Legal teams to streamline customer handoffs and feedback loops.
Advocate for homeowner needs and insights in internal strategy discussions.
Implement a ticketing system and support tools to track customer interactions and measure team outcomes.
Monitor, report, and systematize workflows, based on data, to improve operational efficiency.
Perform all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
Hire, coach, develop and manage the performance of all team members. Ensure that Unlock values are adhered to and consistently demonstrated. Effectively manage budget and resources.
What we're looking for
7+ years of experience in customer support or client services in financial services or real estate.
5+ years of leadership experience directing multi-tier teams, including oversight of team leads/managers, and scaling large organizations in fast-paced environments (must be current experience).
Knowledge of home equity investment products or mortgage related services.
Bachelor's degree in business, Communications, Real Estate, or related field preferred.
Proficient knowledge of HubSpot, Salesforce, or Zendesk.
Experience implementing or optimizing ticketing systems within customer support tools to track customer interactions and team performance.
PC skills include working knowledge of the Microsoft environment and the ability to access, manipulate, organize, and relay information in a meaningful way.
Excellent communication and relationship-building skills to effectively partner with leaders across multiple functions
Ability to work in a high-growth, dynamic environment.
What we offer
Dynamic and inclusive work environment that fosters innovation and growth
Competitive compensation package
Ongoing professional development and career advancement opportunities
Flexible work arrangements and a strong emphasis on work-life balance
Target base compensation is $130,000 - $140,000 annually. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, Unlock's Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options and paid time off.
Unlock is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.
Auto-ApplyDirector of Field Operations
Remote job
Job DescriptionBenefits:
Bonus based on performance
Company car
Company parties
Competitive salary
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Reports To:Chief Operating Officer
Location: Woodstock, GA (On-Site & Hybrid Work, Full-Time)
Compensation: $50,000$60,000 base salary + performance-based incentives (OTE $80,000$90,000+)
Position Summary
The Director of Field Operations serves as the right hand to the COO, leading all aspects of daily operations and field performance for Hoods Unlimited. This role bridges the gap between strategic leadership and frontline execution ensuring our teams deliver top-tier service, complete every job on time, and operate at maximum profitability.
This position is ideal for a driven, people-smart, and process-focused leader who knows how to build strong teams, enforce accountability, and create scalable systems. The Director of Field Operations will mentor the next generation of leaders, strengthen company culture, and ensure operational excellence across every crew and department.
Key Responsibilities
Operational Leadership
Oversee daily operations across scheduling, customer service, warehouse, fleet, and field technician teams.
Supervise Drew (Fleet & Assets) and ensure all company vehicles, equipment, and supplies are maintained, organized, and ready for use.
Monitor field completion rates and revenue performance across 13+ crews ensuring we consistently exceed the companys 82% completion goal.
Partner closely with the Director of Sales and Director of Finance to align operational performance with profitability goals.
Identify and address operational inefficiencies, eliminate recurring technician issues, and ensure accountability across all field teams.
Build backup lead technicians and structured crew pipelines to eliminate bottlenecks.
People & Training Development
Lead the hiring, onboarding, and training of all new technicians.
Develop and oversee a structured Technician School of Business a hands-on training and advancement program that builds skill, leadership, and company loyalty.
Mentor, coach, and empower team members to grow into future Regional Managers as the company expands.
Reinforce a high-performance, no-nonsense culture rooted in accountability, teamwork, and excellence.
Understand internal management dynamics (the politics) and work with wisdom, tact, and leadership maturity.
Customer Experience & Quality Assurance
Oversee resolution of all customer complaints, callbacks, and service issues ensuring full satisfaction and minimal rework.
Work directly with the Client Services Manager to ensure communication, scheduling, and customer follow-ups are timely and professional.
Ensure all field work meets or exceeds company standards, safety policies, and compliance requirements.
Systems, Process, and Performance Management
Create and implement standard operating procedures (SOPs) for field operations, training, and fleet management.
Monitor weekly and monthly operational metrics including completion rates, revenue targets, and profitability.
Collaborate with leadership to ensure each department operates efficiently and within budget.
Drive continuous improvement initiatives that enhance efficiency, reduce waste, and improve technician performance.
Qualifications
Experience in operations management, preferably in a service-based or field operations environment.
Proven track record of leading teams, driving performance, and improving operational metrics.
Strong leadership and communication skills with the ability to motivate, coach, and hold others accountable.
Experience developing and implementing training programs.
Highly organized, detail-oriented, and process-driven.
Comfortable managing multiple priorities in a fast-paced, dynamic environment.
Knowledge of ServiceTrade, ADP, or similar systems is a plus.
Flexible work from home options available.
Director Field & Remote Service Ops
Remote job
WHO WE ARE
At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer's value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world's industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.
We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit ***************
WHAT YOU GET TO DO
This strategic leadership role oversees the delivery and continuous improvement of Resident Business, Remote Services (including Service Desk and IT Services), Global Plant Services, and Training across North America. The Director will drive operational excellence, standardization, and customer satisfaction while aligning with broader North American strategic goals in collaboration with Senior Leadership stakeholders.
Essential Functions and Responsibilities:
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lead and evolve the on-site and mobile service delivery model across North America, ensuring high performance, customer satisfaction, and alignment with strategic objectives.
Oversee Service Desk teams and IT-enabled service platforms to ensure responsive, reliable, and scalable support for customer operations.
Collaborate with global counterparts to maintain service standardization while driving operational success and innovation in North America.
Lead the Training Team to implement technician development programs, enforce service standards across sites, and promote continuous improvement and reliability.
Partner with executive leadership (VP/SVP/EVP) to support and execute North American service strategies.
Drive KPIs, process improvements, and service innovation across all domains.
Act as a senior escalation point for critical customer issues, ensuring timely resolution and proactive communication.
Perform all other duties as assigned.
WHAT YOU HAVE
Bachelor's degree in Engineering, Business or related field required. MBA preferred.
10+ years of experience in industrial services, operations, or engineering leadership, preferably within the material handling or automation industry.
Proven track record of leading large teams or cross-functional departments.
Deep understanding of automated systems, conveyor technologies, robotics, and warehouse operations.
Strong background in optimizing processes, managing budgets, and improving performance metrics.
Experience with remote diagnostics, service desk operations, and IT-enabled support for automated systems.
Familiarity with training and certification programs for technicians working on material handling systems.
Skilled in navigating complex organizational dynamics.
Exceptional communication skills-both verbal and written.
Working Conditions and Environment:
Authorization to work in the U.S.
Up to 35% travel required (domestic and occasional international).
Ability to obtain passport and travel to Europe and Canada
Professional office etiquette is required at all times
Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada)
Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 50 pounds.
WHAT YOU WILL GET
2 remote days per week
Half day Fridays
A beautiful new, state-of-the-art, office complex in Kennesaw, GA
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Subsidized food delivery
Monthly celebrations
Quarterly employee events
Corporate Social Responsibility including recycling, sustainability and volunteering
KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.
Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”
Auto-ApplyDirector of Development Operations
Remote job
Empower the organization that is making alternative proteins no longer alternative
The Good Food Institute (GFI) is a nonprofit think tank working to make the global food system better for the planet, people, and animals. Alongside scientists, businesses, and policymakers, GFI's teams focus on making plant-based, fermentation-enabled, and cultivated meat delicious, affordable, and accessible. Powered by philanthropy, GFI is an international network of organizations advancing alternative proteins as an essential solution needed to meet the world's climate, global health, food security, and biodiversity goals.
How you will make a difference
GFI is 100% supported by philanthropy. In this position, you will directly impact the transformation of the global food system by leading the Development Operations team to continued success and driving the systems, data, budgets, and projects essential to GFI's fundraising efforts. Working with the Vice President (VP) of Development and the Development Leadership Team, the Director of Development Operations will be responsible for:
Managing a team, including directly managing a Senior Prospect Research Manager and a Senior Development Project Manager, as well as dotted line management of the Senior Salesforce Analyst, Donor Services.
Overseeing all development operations on the U.S. Development team, including the hiring, training, and professional development of team members, reporting processes, and SOPs.
Serving as a core member of the Development Leadership Team, jointly responsible for department-wide strategy, goal setting, and team culture.
Leading the development and continuous improvement of development operations practices across GFI's U.S. and affiliate teams (currently 28 professionals across four regions) in partnership with GFI Europe counterparts, ensuring that, where practicable, our systems, processes and strategies align and are implemented across the team and the organization.
Shaping team strategy by overseeing the creation, evaluation, and recalibration of Development team objectives and key results, including best practice metrics for frontline fundraisers, and ensuring Development team members are meeting metrics.
In partnership with the VP of Development, setting the vision for development-wide stewardship strategies and cross-functional initiatives and ensuring they support organizational goals and resonate with target audiences.
Leading the projection of data-informed fundraising targets and overseeing development budgets, in close collaboration with the Vice President of Development, and reporting progress regularly to leadership and the board.
Partnering with the Finance team in the U.S. and affiliates, as needed, to ensure accuracy of gift processing and to track restricted gifts.
Identifying Salesforce needs and opportunities, establishing and refining systems (reports, dashboards, automations, and standards), and ensuring team-wide data integrity and consistent use of donor information to enable effective fundraising strategy and insights with support from the Senior Salesforce Analyst, the broader Salesforce team, and the Development Leadership Team.
Acting as a strategic partner to our fundraising teams by working with others in Development Leadership to ensure that cultivation, solicitation, and stewardship strategies are informed and supported by strong data and prospect research outputs.
Building strong internal relationships to ensure consistent, accurate information exchange between the Development team and other GFI departments, including six affiliate regions.
Serving as a thought partner to the VP of Development in campaign planning, forecasting, and budgeting.
Driving fundraising growth and organizational impact by fostering a culture of accountability and data-driven decision-making.
Cultivating a positive and collaborative team environment, helping to motivate the Development Operations team and managing team workflow.
Performing other duties as assigned.
Who we're looking for
An ideal candidate for the Director of Development Operations position will have experience that reflects the following:
At least ten years of experience in a development position, including at least three years of experience in a development leadership position.
Experience using tactical fundraising systems; e.g. prospect tracking and scheduling, CRM maintenance (Salesforce preferred), etc.
Experience managing teams, with the ability to mentor and inspire team members.
The ability and confidence to act as a strategic partner to fundraisers and development leadership peers: making recommendations for fundraising strategies, and creating and ensuring team members are held accountable to fundraising metrics and best practices.
Strong data literacy and experience with prospect research, business intelligence tools, and performance metrics.
Exceptional organizational skills, strategic thinking, and the ability to execute high-level initiatives in fast-paced, high-stakes environments.
Strong collaborative problem-solving skills in which you seek to understand and make smart decisions through effective communication and leading by example.
Exceptionally strong written and verbal communication skills.
Strong process optimization skills: mapping workflows, spotting gaps or bottlenecks, and implementing practical solutions.
Understanding of nonprofit budgeting, accrual revenue recognition, and auditing processes.
A commitment to maintaining the confidentiality, integrity, and security of donor data, with a strong understanding of privacy and data protection best practices and global regulatory requirements.
A commitment to fostering a work environment that is respectful, supportive, fair, and welcoming to all.
Comfort working remotely in a collaborative, caring, and high-performing culture that values inclusion and innovation.
Strong support for GFI's philosophy and mission; demonstrated interest in plant-based & other alternative proteins, public health, environmentalism, climate change, animal protection, or hunger relief.
A commitment to GFI's values: believe change is possible, do the most good we can, share knowledge freely, act on evidence, and invite everyone to the table.
GFI wants the best people and is committed to a fair hiring process. We use a third-party anonymizing tool to redact personal information from submitted applications - including name, location, contact details, and several other factors - to increase fairness in our process. We also prioritize an inclusive work environment absent of discrimination and harassment during the application process and after you join the team. Please see our full Equal Opportunity Statement: **************************************************
If you are passionate about GFI's mission, think you have what it takes to be successful in this position, and meet many of the job requirements - even if you don't check all the boxes - please apply. We'd appreciate the opportunity to consider your application.
The fine print
Terms of employment: Full-time, exempt
Reports to: Rachel Colombana, Vice President of Development
Direct reports: Amy Sacco, Senior Prospect Research Manager; Megan Kellums, Senior Development Project Manager (Indirect reports: Emma Adkisson, Senior Donor Services Assistant and Development Communications Specialist)
Location: Remote; United States
Travel: Up to two weeks per year for organization retreats (reasonable accommodations for and exemptions from organization retreats considered on a case-by-case basis).
Benefits: Working from home; paid employee base medical coverage; dental, vision, and other medical insurance options; a 401(k) plan with employer match; 14 paid holidays; personal, sick, and vacation time; paid family/parental and medical leave; lifestyle spending account; opportunity for advancement; and, respectful and collaborative culture. More information here: ********************************
This is a U.S.-based position: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work for any employer in the United States and to complete the required employment eligibility verification form upon hire. At this time, GFI's policy is not to sponsor or take over sponsorship of employment visas.
Salary: $136,884.54-$143,728.78 (depending on experience and qualifications)
Important dates
Application deadline: December 23, 2025
Anticipated start date: February 2, 2026
Decided not to apply? If after reviewing this job description, you have decided not to apply, please let us know why by completing this short survey: ********************************
Interested in working at the Good Food Institute? Join us for the Career Opportunities Webinar to learn more about our work and ask questions about specific job opportunities! See upcoming webinar dates and more information at ******************************
Application instructions
GFI uses an anonymized hiring system that redacts key identifying personal information from all applications. We use this tool as part of a wider effort to reduce bias in our hiring process. Following these instructions will help to ensure your application is not delayed by a failed redaction.
Where possible, limit the creative formatting of your documents. If the name on your resume is an inserted image file or is styled with large spaces between each letter, for example, the redaction is likely to fail. Colors and designs are OK, but wherever possible, the text itself should just be regular text.
Please use consistent names. It helps to ensure that the name you use in your resume and cover letter is the same as the name you type into the application below. For example, if your name is Jennifer, please sign your cover letter as “Jennifer” rather than “Jenny.”
Submit PDF or .docx files only. Other file formats, like .txt, are likely to fail redaction.
Please do not include personal identifying information in your responses to the application questions. Referencing past education, work experience, and mission-alignment is OK.
If you use smart technology, use it wisely. We want to get to know you - not a robot. Please ensure your application materials reflect your own voice and experience.
Please do not contact the role's supervisor or any potential member of the hiring team. If you have questions, please email ***************.
Thank you for helping us to ensure that the redaction process works smoothly and to review your application as quickly as possible!
Auto-ApplyField Operations Director - Northwest Region
Remote job
Job Type:
Part time To advance the purpose of InterVarsity, this position provides administrative and operational support to the assigned field supervisor, including office administration, event and meeting planning, records management, and initiation of internal and external communication. Work reflects Biblical standards of excellence, integrity, and partnership. This position exercises a wide degree of creativity, latitude, discretion, and independence to accomplish goals, objectives, and assignments.
MAJOR RESPONSIBILITIES
Personal:
Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world
Maintain spiritual disciplines for personal and ministry growth
Model wisdom and maturity in the balance of family, church, and ministry life
Operational and Administrative:
At higher levels, may oversee and supervise assigned administrative and operational associates and volunteers
Manage daily, weekly, and monthly details of the office, including mail, filing, supplies, phones, and correspondence
Maintain files, mailing lists, meeting minutes, contacts, and staff/faculty/volunteer/ministry partner lists
Manage supervisor's calendar and update assigned calendars with staff-related events and dates
Pay and record office-related invoices; prepare and submit expense and PCard reports to accounting
Manage office equipment including Proxe Stations, projectors, camcorders, and display boards
Create and manage assigned reports, presentations, and projects
Coordinate, plan and manage meetings and events and related resources
Negotiate with vendors for supplies and meeting/event logistics and process contracts related to same
Manage and track staff application materials, performance reviews, chapter affiliation submissions, Fall Field and Annual Field reports, alumni forms, and related materials
Act as Workday Learning Partner, enrolling and tracking completion of courses assigned to staff in Workday Learning, and related duties
Monitor the assigned territory's work with the enterprise resource planning (ERP) and constituent relationship management (CRM) software
Act as contact between supervisor, team members, and other staff directors, leaders, staff, faculty, and students
Oversee compliance with national requirements, processes, and procedures
Other duties as assigned
Organizational Communication
Prepare, direct, and coordinate information between supervisor, campus staff and/or staff on other teams
Expedite and manage communication with team members, staff, vendors, program participants and others as needed
Manage and develop content for social media; monitor social media trends
Website maintenance as assigned
Partner with:
Human Resources on staff applications and performance reviews
Accounting on budgets and expense reports
Legal on contractual matters
Advancement on ministry partner development
Draft and maintain various forms of correspondence and communication
Develop and maintain a funding base and prayer support
Raise a portion of salary in an amount or percentage agreed upon with supervisor
Communicate regularly with current and potential donors, churches, prayer support team members, friends, and family regarding ministry with InterVarsity
KNOWLEDGE/SKILLS/ABILITIES
Excellent written and verbal communication skills
Able to handle sensitive information in a confidential manner
Develop and maintain positive working relationships
Always demonstrates respect and professionalism
Commitment to and ability to work in a diverse environment
Appropriately self-manages time, projects, priorities, and assigned work
Work is accurate, thorough, timely, and of high-quality
Able to identify and resolve problems that inhibit the implementation of plans; perseveres to overcome obstacles and accomplish tasks
Works well under pressure, requires minimal supervision, takes initiative, is teachable, is a self-starter, offers suggestions and anticipates needs
Skilled at organization, planning, and hosting different types of events and meetings
Actively listens and gives appropriate feedback/responses
Able and willing to ask others for financial, prayer, and practical help
QUALIFICATIONS
Annually affirm InterVarsity's Statement of Agreement (Doctrinal Basis and Purpose Statement), as well as embrace InterVarsity's Code of Conduct, affirmations on the ministry of women in InterVarsity, and statements on Biblical multiethnicity and human sexuality
Prior or current experience with InterVarsity as a staff member or student preferred
Bachelor's degree or equivalent education/experience
Two or more years previous administrative, project, and event management experience preferred
Project management and event management certification desired
Working knowledge of Microsoft applications, including Word, Excel, PowerPoint, Outlook, Teams, Sharepoint, and Publisher
Familiarity with web-based applications and tools such as Google Docs, Zoom, Survey Monkey, Mail Chimp, and collaboration technology
Familiarity with social media tools such as Facebook, Twitter, Instagram, etc.
Available to travel for business to local and out-of-town management meetings, including the triennial Urbana Student Missions Conference and National Staff Conference
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This position leads ministry in an administrative environment. A designated office space may or may not be available. The staff is required to travel to on-campus and off- campus sites as appropriate. Off- campus travel includes, but is not limited to: student ministry conferences, Ministry Partnership Development meetings, and InterVarsity- sponsored training sessions, meetings, and conferences. The staff is regularly required to communicate with others, and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. This is largely a sedentary role; however, some filing is required. This requires the ability to lift files, open filing cabinets and bend or stand as necessary. The employee must occasionally lift, organize, and set up office products, supplies, boxes, tables, booths and related materials weighing up to 20 pounds.
Pay Range: $39,288.00 - $52,392.00 per year
Pay: This position is funded through personal fundraising. Accordingly, compensation will vary based on the ability of the individual to secure a donor team to fund the cost of his/her salary. The anticipated salary range for this position on a full-time basis (40 hours/week) is dependent on a variety of factors, including location and cost of living. The actual salary received, including any geographic adjustment to account for location and cost of living, is subject to the individual's ability to raise funds necessary to cover the full amount of such salary within the range set forth in the job posting details.
Benefits:
We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked. Benefits include the following:
403(b) Retirement Savings Plan
403(b) matching contributions
Dental insurance
Employee assistance program
Employee discounts
Flexible work schedule
Flexible spending accounts
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance
Equal Employment Opportunity:
InterVarsity Christian Fellowship/USA is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of InterVarsity Christian Fellowship/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a)) InterVarsity Christian Fellowship/USA has the right to, and does, hire only candidates who agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis because InterVarsity believes that each and every staff plays a vital role in advancing InterVarsity's mission and purposes.
Auto-ApplyDirector - Power Systems
Remote job
SummaryGE Vernova is committed to helping the world achieve its decarbonization goals. Consulting Services, a part of GE Vernova, offers our global clients (external & internal GE Vernova) a wide range of solutions across the entire spectrum of power generation, delivery, and utilization.
As part of an experienced team of consultants, the Integrated Systems Director will develop techno-economic power system projects focused on integrating GE Vernova technology and service offerings for our clients. We are looking for an established self-driven leader who combines strong consulting and business development skills with a track record of delivering world-class services and outcomes for clients.Job Description
Essential Responsibilities
Designing and owning the electrical integration architecture, including the development and maintenance of Single Line Diagrams (SLDs) that integrate with various GE Vernova systems, such as electrical subsystems, gas power turbines, Energy Management Systems (EMS), battery energy storage, and grid hardware and software.
Evaluating and proposing electrical design architectures on an application-specific basis, considering factors such as system stability, performance, and reliability by performing studies and simulations to validate the system's response and performance.
Defining and specifying the necessary protection functions for each electrical system component, ensuring the overall system's safety, reliability, and efficiency.
Leading cross-functional efforts to perform coordination studies and requirements testing for the entire power system, working closely with internal stakeholders within Consulting Services and across GE Vernova's business units, including those in engineering, sales, and product development, to drive the growth of GE Vernova's power systems capabilities.
Determining and implementing coordination settings and requirements for the entire power system, ensuring seamless integration and operation of all components.
Strong understanding of dynamic system studies, with the ability to perform and interpret these studies to inform system design and optimization decisions.
Standardizing solutions by developing reference architectures to certain repeatable applications and subsequently applying those architectures to customer projects ensuring consistency and best practices across all power systems initiatives.
Interface with external stakeholders, including utilities and Independent System Operators (ISOs), to ensure compliance with industry standards and regulations, and to identify opportunities for collaboration and innovation.
Required Qualifications
Bachelor's degree from an accredited university or college in electrical, mechanical, or electric power engineering from an accredited university or college.
At least 10 years of professional experience in engineering, product management or a related function, including at least 5 years experience leading diverse teams to provide technical, economic and/or policy related solutions
Strong proven analytical and problem-solving skills with demonstrated ability to lead engineering teams to high value technical solutions.
Strong written and oral communication skills suitable for making presentations to internal and external business executives.
Demonstrated capability to complete projects on-time and on-budget as either individual contributor or project manager.
Solid understanding of government structures and players, global energy policy, worldwide power system codes and standards, power market structures, macroeconomic impact of regulatory reform
Widely recognized and awarded in industry for expertise in power systems engineering, planning and operations as well as for shaping industry policy, standards and practice
Ability and willingness to travel a minimum of 25% of the time, as required.
Desired Characteristics
Advanced degree in electrical, or power systems engineering from an accredited university or college.
Ability to lead, motivate and influence individuals and teams
At least 15 years of professional experience in engineering, product management or a related function, including at least 10 years experience leading diverse teams to provide technical, economic and/or policy related solutions
Solid understanding of power systems phenomena including: power transfer capability, voltage stability, dynamic grid behavior, sub-synchronous phenomena, harmonics, system transients, insulation coordination, least-cost generation planning and operations.
Solid understanding of technical regulatory standards and grid code compliance evaluation, testing and reporting
Solid understanding of power systems equipment: generation, transmission, distribution and industrial. Specifically, generators, transformers, circuit breakers, arresters, shunt and series applications of capacitors, synchronous condensers, HVDC, power electronic converters for renewable energy (wind and solar) and industrial applications.
Solid understanding of protection design concepts for major power systems equipment.
Solid understanding of controls concepts for grid-interactive power systems equipment, e.g.: automatic voltage regulators, power system stabilizers, frequency response and load controls, stability controls for weak systems and plant regulator coordination, FACTS, HVDC and awareness of technology trends in power equipment.
Solid understanding of loadflow, dynamic stability and EMT and production simulation modeling concepts, applications and validation as well as working knowledge of key software analytical tools, e.g., PSLF, PSS/E, PowerFactory, EMTP, MATLAB, Python, PSCAD, MAPS, PLEXOS
Industry stature IEEE, IEC, CIGRE, NERC, ANSI, AWEA, PE with 50 or more publications in technical societies, industry journals or contributions to regulatory standards
Pending or awarded patents
Ability and willingness to travel 30% of the time, as required.
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
#LI-Remote - This is a remote position Application Deadline:For candidates applying to a U.S. based position, the pay range for this position is between $152,400.00 and $254,000.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on December 11, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
Auto-ApplyAI Innovation & Solutions Director
Remote job
Global Strategy Group (GSG) works at the intersection of business, politics, and causes. Our team is made up of a great group of professionals who come from various backgrounds in strategic communications, research, and public affairs. Our culture and values play an integral role in how we operate, and we work hard to bring passion, energy, and drive to everything we do! Global Strategy Group is the go-to public affairs, communications, and research partner for companies, causes, and campaigns. We work with our clients to build their reputations, tackle big challenges, and win. The GSG research team is seeking an AI Innovation & Solutions Director to lead the integration of artificial intelligence across the research lifecycle. The Director will strengthen our internal infrastructure by designing processes, tools, and workflows that improve efficiency and automate routine tasks, so that our teams can focus more of their time on the strategic thinking our clients rely on. This position will be responsible for designing and refining AI-driven workflows and ensuring adoption across the research team. This is a unique opportunity to define best practices, drive adoption, and push the boundaries of how technology supports research. Our overarching goal is to leverage AI for routine tasks to help our analysts focus their time on strategic analysis and insights for our clients. Responsibilities
Partner with team to ensure effective AI usage.
o Ongoing Discovery: Identify needs of the team to inform design and development of AI tools and processes.
o Advance AI Integration: Drive adoption of AI across the research lifecycle, developing best practices for its use in survey design, fielding, data analysis, and modeling.
o Collaborate Across Teams: Partner with research and data staff to ensure AI methods meet high technical standards while delivering practical, applied value in polling and analysis.
o Translate & Communicate: Serve as a bridge between technical capabilities and business needs, clearly articulating how AI solutions improve client deliverables and organizational impact.
o Document & Track: Create internal documentation and establish a system to track development needs. Work closely with the head of the practice to prioritize updates and guide the development of AI workflows
o Monitor and boost usage and adoption: Connect with teams to identify ways to increase AI usage and adoption. Create spaces for staff to regularly share AI successes and challenges.
Build AI Infrastructure and Workflows.
o Build and Scale Infrastructure: Design and implement processes, tools, and methods that improve efficiency and automate routine tasks.
o Develop Technical Workflows: Code, test, and deploy AI-driven workflows and pipelines; build APIs and automation scripts to connect data sources, research tools, and reporting systems.
o Prototype & Innovate: Rapidly test and evaluate emerging AI tools, refining them into scalable solutions that enhance the speed, accuracy, and creativity of research.
Stay Ahead of Trends: Monitor and assess the evolving AI landscape to keep the organization at the forefront of research innovation.
Qualifications
Strong background in political polling and public opinion research, including questionnaire design, fielding, weighting, modeling, and analysis.
Excellent project management skills and a proven ability to balance multiple initiatives.
Strong communicator who can explain complex technical concepts to non-technical audiences. Experience keeping leadership up to date on progress.
Self-starter with an entrepreneurial mindset and comfort working in fast-paced, dynamic environments.
Collaborative team player with a commitment to innovation.
Willingness to help staff gain familiarity with new research tools.
Commitment to producing effective and usable solutions for the organization.
Technical SkillsNeed to Have
Workflow Development: Ability to design and maintain scalable, reproducible workflows for survey design, data analysis, and reporting.
Testing & Evaluation: Strong background in prototyping, testing new tools, and validating models to ensure accuracy and reliability.
Programming & Automation: Experience with coding in Python, R, or similar languages for building automated workflows, data pipelines, and research tools.
APIs & Integration: Experience developing and managing APIs to connect data sources, survey platforms, and analysis systems.
Nice to Have
Data Management: Skilled in database tools (e.g., SQL, cloud-based solutions such as Redshift, BigQuery, or Snowflake) to structure, query, and optimize datasets.
AI/ML Tools: Hands-on experience with AI frameworks and libraries (e.g., TensorFlow, PyTorch, scikit-learn, Hugging Face) to design, test, and deploy applied models.
Version Control & Collaboration: Knowledge of Git/GitHub or similar tools for code management, collaboration, and deployment.
Cloud & Automation Platforms (preferred): Experience with AWS, GCP, or Azure for scaling data pipelines and AI workflows.
The base salary for this position is between $115,000 to $170,000 commensurate with experience, plus eligibility for a discretionary bonus. GSG provides a comprehensive benefits package including excellent coverage for medical, vision, and dental insurance; paid parental leave; generous time off and holidays; 401k with employer match; and additional benefits.
If this sounds like an opportunity for you, please send your information our way! When submitting your resume, please include a cover letter which highlights your relevant experience, along with why you want to be part of the team at GSG. We are interested in candidates who align with our mission and want to contribute to our continued growth. Candidates who match the needs for the position will be contacted via email. If you are an individual with a disability and would like to request a reasonable accommodation to complete your online application or participate in the interview process, please reach out to ************************** or you may call ************** and ask to speak to someone in Human Resources - Talent Acquisition. Global Strategy Group, LLC.Global Strategy Group (GSG) is a full-service research, public affairs, and communications agency tackling some of today's most complex and important challenges. With more than two and half decades of experience and a team of 150+ talented professionals, we protect and build corporate reputations, influence public affairs decision makers, advocate on important social issues, and win campaigns. We combine unparalleled subject matter expertise with data-driven insights and innovative methodologies to generate urgency among stakeholders and key audiences, delivering tangible success for our clients. Global Strategy Group is an Equal Opportunity Employer. At GSG, we are distinguished by our depth of talent. Our people are team players, straight shooters, and problem solvers. We bring passion, energy, and drive to everything we do. This all comes from our closely held firm values, which have guided us since the day GSG opened its doors. We are committed to ensuring that our workplace provides a diverse, inclusive, and culturally rich atmosphere and are always looking for talented individuals to add to our culture. We do not discriminate against any applicant for employment on any legally recognized basis including, but not limited to: race, religion or creed, color, national origin, sex, age, disability, marital status, sexual orientation, genetic information, citizenship status, veteran status, uniform service member status, or any other protected class under federal, state or local statute.
Auto-ApplyDirector, Solution Consulting
Remote job
Zone & Co is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and manual processes. Our rapidly growing portfolio of solutions is built on the oracle NetSuite platform (the leading cloud-based ERP software platform) and offers advanced automation and integration solutions to a wide spectrum of business-critical functions, including complex billing & revenue recognition, to off-the-shelf advanced reporting, Payroll, AP automation, payments, reconciliations, approvals and more.
Zone helps over 3,000 companies worldwide work smarter, faster and more securely, whilst maximizing platform value. We do this with a growing innovation-minded team of over two hundred folks, based across North America, Europe and Asia Pacific.
Our journey has only just begun and we are excited to welcome talented individuals looking to grow alongside us. If this sounds interesting to you, we'd love to hear from you!
Learn more at ***************** or follow us on LinkedIn: linkedin.com/company/zoneandco.
About the Role Lead a global team of solution consultants to drive pre-sales excellence and align with business growth in a fintech SaaS environment. Shape go-to-market strategy, deliver tailored client solutions, and foster innovation and accountability within the team.
What You'd Do
Lead and develop a global solution consulting team to excel in pre-sales and solution delivery.
Collaborate with Sales, Product, Engineering, and Customer Success to align strategies and influence product direction.
Develop scalable frameworks, tools, and best practices for consistent client engagements.
Oversee compelling demonstrations, proof of concepts, and presentations tailored to clients.
Implement performance metrics, drive continuous improvement, and ensure smooth handoffs to post-sales teams.
Represent the organization as a thought leader at industry events and strategic client meetings.
Analyze market trends, win/loss data, and pipeline health to refine strategies and processes.
Manage budgets, headcount, and resources while ensuring compliance and data security.
What You'll Need
Bachelor's degree in Business, Finance, Information Systems, or related field (MBA preferred).
Possess experience working within the NetSuite ecosystem.
10+ years in solution consulting, pre-sales, or sales engineering in SaaS/fintech, with 3+ years in management.
Proven success leading global teams in fast-paced, high-growth environments.
Deep knowledge of SaaS models, fintech ecosystems, and enterprise client needs.
Exceptional communication, storytelling, and executive presentation skills.
Strong analytical skills with a track record of improving efficiency and sales conversion.
Ability to manage priorities, influence cross-functional teams, and think strategically and tactically.
Willingness to travel occasionally.
Benefits
At Zone, our benefits are designed to enrich your life beyond the workplace. Recognizing that work is just a fraction of your overall life experience, we are dedicated to providing robust support. As a fully remote company, we prioritize flexibility and balance. Explore our comprehensive list of benefits at Zoneandco.com.
Zone and Co is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we're eager to further diversify our company. Zone & Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career.
#LI-Remote
Auto-ApplyDirector, Healthcare Software Solutions
Remote job
Department
Marketing
Employment Type
Full Time
Location
United States
Workplace type
Fully remote
Diversity, Inclusion, and Equal Opportunity About Intermedia Intelligent Communications To explore other opportunities check out our careers page: *******************************************
Director of Product, Guardrails & Growth Systems
Remote job
About the Role
The Director of Product, Guardrails and Growth Systems will define and lead the strategy, vision, and execution of WEX's unified Risk, Credit, and Growth platform ecosystem. Sitting at the intersection of product, data, AI, and risk intelligence, this leader will shape the platforms and capabilities that enable WEX to grow confidently while managing risk with precision. From the moment a customer applies for credit through fraud screening, adjudication, monitoring, and collections, this role will architect the connected systems that bring together automation, data insight, and operational scalability to power a seamless, secure, and intelligent customer journey.
Key Responsibilities
1. Build and Scale the Digital Credit Application Journey
Own the end-to-end capabilities for WEX's Digital Acquisition Journey - collaborating with operational teams to ensure a seamless experience from lead to application to onboarding to collections.
Unify multiple risk touchpoints (Fraud, Credit, AML, and Collections) into an integrated customer journey that drives conversion while managing exposure.
Define and prioritize platform investments that increase automation, reduce friction, and accelerate decision-making.
2. Lead the Development of WEX's Risk Intelligence Platform
Unify Risk Intelligence: Build a data- and AI-driven Risk Intelligence Platform that integrates fraud, credit, and AML capabilities to deliver a 360° view of the customer and streamline decision-making across the risk lifecycle.
Modernize and Scale Core Systems: Partner with Data, Engineering, and Risk Operations to modernize underwriting, transaction monitoring, and portfolio management systems, enabling proactive fraud detection, adaptive risk scoring, and real-time decisioning.
Unlock Growth Through Insight: Enable cross-functional access to customer intelligence - improving acquisition quality, retention, and portfolio performance through faster, data-driven actions and smarter risk-adjusted growth.
3. Drive Scalable Risk Operations Through AI and Automation
Build products and tools that empower Risk Operations to scale efficiently - from intelligent case routing to automated resolution workflows.
Embed data science and AI into operational systems to detect anomalies, predict delinquency, and trigger interventions earlier in the risk lifecycle.
Ensure governance, auditability, and compliance are embedded into all workflows by design (“Responsible by Default”).
5. Escalation & Risk Resolution Leadership
Act as the escalation point for critical risk issues - driving alignment, triage, and timely resolution in partnership with Risk, Tech, and Operations.
Implement telemetry and analytics that identify early indicators of systemic issues or process breakdowns.
Qualifications
10+ years of experience in Product Management or Platform Leadership within Risk, Credit, or FinTech environments.
Proven track record building scalable, data-driven platforms for underwriting, fraud detection, or customer lifecycle management.
Deep understanding of credit, fraud, and AML workflows and associated regulatory frameworks.
Strong grasp of AI, data engineering, and decisioning technologies
Exceptional ability to translate business strategy into actionable product roadmaps.
Experience working with Risk, Compliance, and Engineering to deliver secure, compliant, high-performance systems.
Excellent leadership, communication, and stakeholder management skills - able to influence across C-suite and technical teams.
Why This Role Matters
The Director of Product, Growth Systems will define how WEX grows responsibly - scaling credit, managing risk, and protecting trust through a unified data and AI-powered platform. This role is central to enabling WEX to operate faster, safer, and smarter - unlocking growth, resilience, and exceptional customer experiences in an increasingly complex ecosystem.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $177,000.00 - $235,000.00
Auto-ApplyClient Solutions Director, Customer Pharmacy Solutions
Remote job
YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the KnipperHEALTH Team!
The Client Solutions Director, Custom Pharmacy Solutions role is responsible for business growth with existing manufacturers while ensuring the overall integrity of the CPS program product offerings. The Client Solutions Director, CPS will assist in the oversight of the Client Solutions department, including training, setting goals, and executing the company's strategic plan to achieve top and bottom-line revenue objectives. The Client Solutions Director, CPS is a people manager role, and they will assist in the growth and development of direct report contributors as well as aid all other Client Solutions contributors. The Client Solutions Director, CPS will also closely collaborate with Commercial Development in the review of potential sales to ensure that sold programs are able to be operationally executed within budget. An in-depth understanding of the pharmaceutical industry, PBM, reimbursement support and manufacturer direct-to-consumer drug channel is essential and required.
Exiting new role; remote work available for the appropriate candidate.
Responsibilities
Bring ideas that will increase the company's competitiveness and allow us to be positioned as the innovative industry leader as a custom solution partner for pharmaceutical brand drug manufacturers.
Assists in the development of the criteria for departmental success, including defining the metrics that will be used to measure and report on new and existing business.
Establishes department goals along with the reporting needed to provide meaningful/quantifiable feedback to the level of goal accomplishment.
Responsible for maintaining and strengthening overall client relationship including oversight of implementation, proactive communication, ongoing uptake strategies, client retention, manufacturer pull through, plan management including plan utilization analytical reviews, and measurement and adherence to key performance indicators.
Understands the fundamental structure and internal workings of the Client Services team. This includes knowledge of all SOPs, policy and procedures, trainings and guides, business rules, KPIs, CWIs, work-flows, reporting requirements, data-pass requirements, contracts, systems, databases, vendor relationships, as related to the department and each individual client.
Knowledgeable on all aspects of each client, program, and drug enough to assist Client Solutions team members and other departments with questions and provide sufficient guidance.
Facilitates interdepartmental relations and communication as it relates to program operations, including Quality/Compliance, Accounting, IT, Pharmacy Staff, Support Services, Inventory and other departments as needed, in order to establish an understanding of client needs, ongoing program performance, and company goals.
Produces objective reporting to management regarding plan/program issues, opportunities and overall client standing to ensure continuity between program operations and client objectives.
Works closely with management and internal department staff to create, establish and record well-defined business rules for various program models to help facilitate ongoing quality assurance and review processes and procedures for continual improvement and efficiency.
Serves as the intradepartmental subject matter expert in communicating technical information and work-flow processes on the program's behalf by actively managing multiple projects to successful completion including measurement of milestones, forecasting, and trending.
Adhere to and promote company values by performing duties in a manner that is consistent with being a team leader and supports the continued growth of the business.
Guides the development of the criteria for departmental success, including defining the metrics that will be used to measure and report on new and existing business within the Client Solutions team
Directs and performs aspects of program development, program changes and program deployment including business requirements discovery meetings, development of processes and procedures, specifying set up components, training aides, presentations, creation of SOP's, Visio workflows, and process flows.
Leads the training and development of Client Solutions team with no less than once a month to review client goals and program health.
Lead the CPS Client Solutions team in group meetings and attends all quarterly client business reviews.
Serves as internal and external point of contact for VP, Pharmacy Strategy when VP is out of the office, in meetings, or otherwise engaged.
Leads planning for operational improvements and new projects. Ensure we have in place an operational plan that is effective, efficient, accurate, and sustainable. Collaboratively share this knowledge and experience to benefit the entire company.
Evaluate other business units to further enhance our revenue contribution and opportunities.
Create a culture that focuses on results, integrity and teamwork.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
MINIMUM JOB REQUIREMENTS:
Bachelor's Degree or equivalent combination of education and experience
Five (5) years of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field
Three (3) years of client management experience
One (1) year of people management experience
PREFERRED EDUCATION AND EXPERIENCE:
Specialty Pharmacy or PBM experience
KNOWLEDGE, SKILLS & ABILITIES:
Must be able to think entrepreneurial and solve for new business obstacles.
Proven leadership and management of staff.
Relationship focused, with excellent interpersonal skills for dealing with staff, clients, peers and other departments.
Proven ability to define, launch and manage complex projects and clients.
Previous experience that demonstrates the ability to manage multiple projects to a successful conclusion, including measurement of milestones and alerting project participants to outliers/ project status at any time.
Must be able to demonstrable the ability to actively participate in trend and analysis tracking that requires the use of advanced excel and math skills.
Must be able to apply use of logical methods to address problems, distinguish root causes and develop and implement effective solutions; with information organized in a clear and concise manner, ensuring all parties expectations are met or exceeded.
Stays abreast of changes in the healthcare industry and how those changes may present opportunities for our business.
Well-organized and detail-oriented, with ability to successfully prioritize and manage multiple projects.Strong communication skills, both verbal and written, to build winning relationships with internal and external stakeholders.
Must be able to build rapport and collaboration across all organizational levels to enhance the performance of the business unit.
Can work equally effectively both independently and as part of a team.
PHYSICAL DEMANDS:
Business travel is required; up to 40% for client and/or business meetings
Extensive manual dexterity (keyboarding, mouse, phone)
Use of phone for communication
Noise and/or vibrations exposure
Frequently reach (overhead), handle, and feel with hands and arms
Sit for prolonged periods of time
Occasionally stoop, kneel, and crouch
Occasionally lift, carry, and move up to 25 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knipper Health is an equal opportunity employer.
Auto-ApplyDirector of System Access (Remote Eligible)
Remote job
*Open to remote work*
Compensation:
$98,500 (adjusted based on experience)
Bonus:
Incentive Eligible
Other Benefits:
Annual Merit Increases, Health Insurance (Medical, Dental, Vision,) PTO, Holiday Pay, Tuition Reimbursement
Territories Responsible for:
Indiana, Illinois, Virginia, West Virginia
Travel:
60%. Company vehicle provided
Mission Statement
Restoring hope and freedom through rehabilitation.
Employment Value Proposition
At Mary Free Bed, we take pride in our values-based culture:
Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.
Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.
Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.
Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.
Summary
Responsible for partnering with acute care hospital systems to achieve targeted post-acute care utilization based on industry best practices. This includes all levels of post-acute care with a focus on serving patients in acute inpatient rehabilitation settings throughout the Mary Free Bed System.
Lead access and business development teams across the Mary Free Bed System. (Clinical liaisons, business development managers)
Develop market specific strategies to leverage the Mary Free Bed continuum of care.
Work with leadership to identify patient needs and opportunities to serve more patients through program development.
Collaborate with acute care teams to integrate Mary Free Bed consulting providers and clinical liaisons to serve achieve post-acute care utilization targets.
Essential Job Responsibilities
Work with system business development team to establish plans to achieve targeted patients served in each market
Establish appropriate team structures with new partnerships to provide best practice access models
Leverage and share best practices with Mary Free Bed System sites
Hire and train new staff in the Mary Free Bed System
Responsible for achieving inpatient referrals and admission goals from target physicians through strong physician relations
Manage projects in acute care systems with shared goals to achieve shared metrics
Report at Mary Free Bed Advisory Board meetings where necessary
Collaborate with marketing team for development and implementation of marketing materials (print, digital) needed for Access teams
Routinely meet with access teams including clinical liaisons and access providers to lead Mary Free Bed initiatives
Establish and maintain direct personal working relationships with key physicians in specialty areas including acute care hospitalists, trauma surgeons, neurosurgeons, orthopedic surgeons, vascular surgeons, general surgeons, internists, neurologists, critical care, trauma, LTACHs, etc.
Use marketing tactics to drive referrals to Mary Free Bed Network based on capacity, program capabilities, patient choice
Responsible for targeted payer mix initiatives in Mary Free Bed System (Commercial, worker's compensation, auto no fault)
Use data and metrics to forecast changing market needs and referral patterns
Adjust relationship activities for target referral physicians to promote growth
Support broader MFB referral/admissions marketing activities when possible
Drive regional referrals to MFB System sites as appropriate
Hospital tours
Hospital events
Network meeting opportunities between MFB staff and key referring hospital staff
Leadership Must-Haves will be followed for patient and staff interactions:
We'll embrace all people by:
Treating everyone with dignity and respect.
Opening more doors to opportunity for others to succeed.
Growing talent and people.
Ensuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status.
Taking action against discrimination.
Honoring our differences and how we collaborate.
Educating staff, patients and the communities we care for.
Restoring hope and freedom, together.
Rounding
Thank You Notes
Employee Selection/Peer Interviewing
Key Words at Key Times
AIDET + Promise
Standards of Behavior
Customer Service Responsibilities
Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.
Responsibilities in Quality Improvement
Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.
Essential Job Qualifications
Bachelor's degree in sales/marketing, allied health, or related field
Demonstrated ability to establish and maintain referral relationships with physicians
Energy and passion for driving change
Strong knowledge of rehabilitation services and principles of marketing and sales.
Demonstrated written and verbal communication skills.
Demonstrated ability to work both independently and in conjunction with a team of professionals for problem solving.
10+ years of experience.
Preferred Job Qualifications
Experience in marketing and sales leadership within the healthcare industry.
MBA or related master's degree
Physical Requirements for Essential Job Qualification
Travel is required for the role. Company vehicle is provided.
None
Occasionally
(Less than 1/3)
Frequently (1/3 to 2/3)
Majority (More than 2/3)
Remain in a stationary position: Majority (More than 2/3)
Traverse or move around work location: (2/3)
Use keyboard: Frequently (1/3 to 2/3)
Operate or use department specific equipment: None
Ascend/Descend equipment or ladder: None
Position self to accomplish the Essential Functions of the role: None
Receive and communicate information and ideas for understanding: None
Transport, position, and/or exert force:
Up to 10 pounds
Up to 25 pounds: none
Up to 50 pounds: none
Up to 75 pounds: none
More than 100 pounds: none
Other weight: Up to pounds: none
Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at ***************************.
Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
Auto-ApplySolid Waste Solutions Sales Director
Remote job
APTIM seeks a highly motivated Solid Waste Emissions Solutions Sales Director, with solid consulting sales experience and established client relationships, to leverage the strengths of APTIM's Solid Waste Services Group and grow adjacent services such as air compliance & permitting, fugitive emissions reduction, leachate management & treatment, PFAS, renewable natural gas, and wastewater. APTIM's Solid Waste Services Group is comprised of subsectors that provide engineering, construction, landfill gas compression and control equipment, field O&M services and developed projects for the solid waste industry. This is an opportunity for a professional looking to further advance their career and interested in making a significant impact in successfully implementing APTIM's market growth strategies. It is a great time to assist APTIM with our growth strategies and work side-by-side with customers to make a positive impact on the environment. We are looking for individuals who have strong relationships within the solid waste market such as public and private sector landfill contacts, consulting engineering firms, and energy project developers.
This role will involve identification of new customers within the solid waste industry to identify opportunities where APTIM can grow services adjacent to our current core service offerings. In addition, this role will have opportunities to cross-sell compliance and remediation services within APTIM's Environmental Consulting and Site Assessment & Remediation Service Groups.
Key Responsibilities/Accountabilities:
Directly responsible for an annual sales goal and Customer Relationship Management (CRM) software sales pipeline goal.
Tracks sales goals in CRM software (Salesforce) and produce internal reports, as needed to participate in APTIM's sales incentive program.
Responsible for leveraging existing client relationships as new customer business to APTIM within an agreeable timeline.
Must have demonstrated proposal preparation skills along with ability to strategize and develop capture plans for new client pursuit and existing client retention/growth.
Assist with developing and implementing strategic market/business plans, provide leadership to help the team expand APTIM's Solid Waste Services and client base.
Lead APTIM's efforts in marketing and sales of large projects/programs, teaming partnerships and client engagement activities to implement business development initiatives.
Cultivate relationships with prospective partners for both prime and subcontractor partnerships on both immediate and future opportunities.
Monitor market conditions, innovations and trends, technology, and competitors' performance, pricing and sales strategies to maximize competitive stance.
Participate in and attend technical seminars and industry events including regional and national trade shows to expand market penetration of APTIM's services, active participant on the company capabilities presentation team with customers.
A wide degree of creativity and latitude is expected; anticipates and interprets customer needs to identify solutions.
Basic Qualifications:
Bachelor's degree from an accredited four-year college or university.
5+ years of relevant professional services sales experience in the solid waste industry in a consulting and engineering capacity preferred.
10+ years of sales experience required.
Experience selling air compliance, emissions reduction, PFAS, renewable natural gas, and/or wastewater solutions strongly preferred.
Proven experience developing and maintaining relationships.
Experience and confidence to grow business in a dynamic market environment.
Strong business acumen with deep industry relationships.
An established reputation in the marketplace
Demonstrated leadership ability to build, coach, and mentor collaborative teams.
Excellent communication (written/verbal), strategic thinking, negotiation, presentation, and "people" skills.
Must be a self-starter, organized and have an ability to prioritize workload in a fast-paced environment.
Proficient with Microsoft Office software
Experience in Salesforce or similar CRM software
Travel up to 50% or as necessary to successfully perform duties.
Must be able to work in a remote capacity.
ABOUT APTIM
APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence.
What you can expect from APTIM:
Work that is worthy of your time and talent
Respect and flexibility to live a full life at work and at home
Dogged determination to deliver for our clients and communities
A voice in making our company better
Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $165k to $185k. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Employee Benefits
APTIM Federal Services is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************
Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location.
Life insurance
Short-term and long-term disability insurance
Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
APTIM 2025 401(k) Plan Features (makeityoursource.com)
APTIM - Helpful Documents
Watch our video:
About APTIM - In Pursuit of Better
#LI-Remote #LI-BS1
Client Solutions Director, Customer Pharmacy Solutions
Remote job
YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the KnipperHEALTH Team!
The Client Solutions Director, Custom Pharmacy Solutions role is responsible for business growth with existing manufacturers while ensuring the overall integrity of the CPS program product offerings. The Client Solutions Director, CPS will assist in the oversight of the Client Solutions department, including training, setting goals, and executing the company's strategic plan to achieve top and bottom-line revenue objectives. The Client Solutions Director, CPS is a people manager role, and they will assist in the growth and development of direct report contributors as well as aid all other Client Solutions contributors. The Client Solutions Director, CPS will also closely collaborate with Commercial Development in the review of potential sales to ensure that sold programs are able to be operationally executed within budget. An in-depth understanding of the pharmaceutical industry, PBM, reimbursement support and manufacturer direct-to-consumer drug channel is essential and required.
Exiting new role; remote work available for the appropriate candidate.
Responsibilities
Bring ideas that will increase the company's competitiveness and allow us to be positioned as the innovative industry leader as a custom solution partner for pharmaceutical brand drug manufacturers.
Assists in the development of the criteria for departmental success, including defining the metrics that will be used to measure and report on new and existing business.
Establishes department goals along with the reporting needed to provide meaningful/quantifiable feedback to the level of goal accomplishment.
Responsible for maintaining and strengthening overall client relationship including oversight of implementation, proactive communication, ongoing uptake strategies, client retention, manufacturer pull through, plan management including plan utilization analytical reviews, and measurement and adherence to key performance indicators.
Understands the fundamental structure and internal workings of the Client Services team. This includes knowledge of all SOPs, policy and procedures, trainings and guides, business rules, KPIs, CWIs, work-flows, reporting requirements, data-pass requirements, contracts, systems, databases, vendor relationships, as related to the department and each individual client.
Knowledgeable on all aspects of each client, program, and drug enough to assist Client Solutions team members and other departments with questions and provide sufficient guidance.
Facilitates interdepartmental relations and communication as it relates to program operations, including Quality/Compliance, Accounting, IT, Pharmacy Staff, Support Services, Inventory and other departments as needed, in order to establish an understanding of client needs, ongoing program performance, and company goals.
Produces objective reporting to management regarding plan/program issues, opportunities and overall client standing to ensure continuity between program operations and client objectives.
Works closely with management and internal department staff to create, establish and record well-defined business rules for various program models to help facilitate ongoing quality assurance and review processes and procedures for continual improvement and efficiency.
Serves as the intradepartmental subject matter expert in communicating technical information and work-flow processes on the program's behalf by actively managing multiple projects to successful completion including measurement of milestones, forecasting, and trending.
Adhere to and promote company values by performing duties in a manner that is consistent with being a team leader and supports the continued growth of the business.
Guides the development of the criteria for departmental success, including defining the metrics that will be used to measure and report on new and existing business within the Client Solutions team
Directs and performs aspects of program development, program changes and program deployment including business requirements discovery meetings, development of processes and procedures, specifying set up components, training aides, presentations, creation of SOP's, Visio workflows, and process flows.
Leads the training and development of Client Solutions team with no less than once a month to review client goals and program health.
Lead the CPS Client Solutions team in group meetings and attends all quarterly client business reviews.
Serves as internal and external point of contact for VP, Pharmacy Strategy when VP is out of the office, in meetings, or otherwise engaged.
Leads planning for operational improvements and new projects. Ensure we have in place an operational plan that is effective, efficient, accurate, and sustainable. Collaboratively share this knowledge and experience to benefit the entire company.
Evaluate other business units to further enhance our revenue contribution and opportunities.
Create a culture that focuses on results, integrity and teamwork.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
MINIMUM JOB REQUIREMENTS:
Bachelor's Degree or equivalent combination of education and experience
Five (5) years of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field
Three (3) years of client management experience
One (1) year of people management experience
PREFERRED EDUCATION AND EXPERIENCE:
Specialty Pharmacy or PBM experience
KNOWLEDGE, SKILLS & ABILITIES:
Must be able to think entrepreneurial and solve for new business obstacles.
Proven leadership and management of staff.
Relationship focused, with excellent interpersonal skills for dealing with staff, clients, peers and other departments.
Proven ability to define, launch and manage complex projects and clients.
Previous experience that demonstrates the ability to manage multiple projects to a successful conclusion, including measurement of milestones and alerting project participants to outliers/ project status at any time.
Must be able to demonstrable the ability to actively participate in trend and analysis tracking that requires the use of advanced excel and math skills.
Must be able to apply use of logical methods to address problems, distinguish root causes and develop and implement effective solutions; with information organized in a clear and concise manner, ensuring all parties expectations are met or exceeded.
Stays abreast of changes in the healthcare industry and how those changes may present opportunities for our business.
Well-organized and detail-oriented, with ability to successfully prioritize and manage multiple projects.Strong communication skills, both verbal and written, to build winning relationships with internal and external stakeholders.
Must be able to build rapport and collaboration across all organizational levels to enhance the performance of the business unit.
Can work equally effectively both independently and as part of a team.
PHYSICAL DEMANDS:
Business travel is required; up to 40% for client and/or business meetings
Extensive manual dexterity (keyboarding, mouse, phone)
Use of phone for communication
Noise and/or vibrations exposure
Frequently reach (overhead), handle, and feel with hands and arms
Sit for prolonged periods of time
Occasionally stoop, kneel, and crouch
Occasionally lift, carry, and move up to 25 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knipper Health is an equal opportunity employer.
Auto-ApplyLegal Solutions Director
Remote job
NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to ************************ so our team members can review.
NetDocuments is the world's #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.
NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.
At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine's 5000 Fastest-Growing Private Companies in America.
Other recent awards include:
Two-time winner (2024, 2023) National Top Workplaces
Two-time winner (2024, 2023) Top Workplace innovation
Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune
Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine
Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility
Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits
2024 Cultural Excellence
2024 Technology Industry
2023 Top Workplace Leadership
2023 Top Workplace Purpose & Values
2022 Top Workplace Employee Appreciation and Employee Well Being
NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!
Your opportunity for impact:
As a Legal Solutions Director at NetDocuments, you will play a critical role in the development, sale and adoption of our newest AI technology. You need to have extensive experience with the practice of law and with law firms, playing a critical role in creating solutions to ensure customer success of our latest products.
What your contributions will be:
Establish yourself as a trusted expert who bridges legal practice knowledge with generative AI technology powered by NetDocuments. You'll work side-by-side with customers, spanning law firms to in-house legal teams to public sector customers such as the USAO, to ideate on and build solutions that drive AI adoption.
Partner with the product team on designing and testing new solutions, aligning them with customer needs and using client feedback to enhance existing products and inform future development.
Represent NetDocuments at legal conferences and industry events, delivering thought-leadership presentations and demonstrations that showcase how our AI solutions address critical challenges for legal professionals.
For prospective customers, lead customized product demonstrations aligned with the needs of specific law firm practice groups and corporate legal departments, and other legal professionals. By asking insightful questions, you'll identify opportunities where NetDocuments can provide value and highlight features most relevant to each customer's use cases.
Engage directly with legal professionals at current and prospective customers to uncover workflow challenges and clearly communicate how NetDocuments' AI solutions can solve them.
Collaborate with the marketing team to create compelling content tailored to legal professionals, drawing on practice-area insights and client profiles to maximize impact.
Partner with the product team on new solution introductions, aligning them with customer needs and using client feedback to enhance existing products and inform future development.
Serve as the “Voice of the Customer,” sharing legal practice perspectives that refine sales strategies and influence product direction.
Conduct in-depth research and competitive analysis to support strategic decision-making.
Other duties as assigned.
Required Education and Experience:
JD or Equivalent Legal Qualification with a minimum 3 years of recent legal practice experience at a law firm.
Transactional experience in M&A, Capital Markets, Banking & Finance, or similar practices considered a plus, but not necessary.
Analytical and Technical Acumen: Track record of working with technology to deliver improved legal results. Software development experience a plus.
Big Law experience or experience at an Am Law 100 firm preferred.
Exceptional Executive Engagement Skills: Proven ability to establish strong relationships with key decision-makers, enhancing credibility across all levels of an organization.
Strong Presentation Abilities: Skilled in delivering compelling presentations and demonstrations tailored specifically to legal and executive audiences.
Comprehensive Understanding of Legal Processes: Proficient in navigating legal procedures and adept at addressing the challenges commonly faced by legal professionals.
Passionate about AI and Legal Innovation: Enthusiastic about exploring and leveraging AI technologies to positively impact the legal industry.
Sales or Customer-Facing Experience: Experience in law firm business development or client management is advantageous, showcasing a client-centric approach and business acumen.
Benefits:
90% healthcare premiums company covered
HSA company contribution
401K match at 4% with immediate vesting
Flexible PTO (typically 3 to 4 weeks a year)
10 paid holidays
Monthly contributions for wellness
Access to LinkedIn Learning with monthly dedicated time to explore
Compensation Transparency:
The annual compensation range for this position is: $260,000 - $270,000 including bonus
The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations
#LI-HYBRID #LI-REMOTE
Equal Opportunity
NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.
Auto-Apply1915(i) System Director (Remote NC)
Remote job
LOCATION: Remote - can live anywhere in North Carolina or within 40 miles of the North Carolina border. Incumbent is required to maintain this residency for this role.
GENERAL STATEMENT OF JOB
The 1915(i) System Director (System Director) reports to the Vice President (VP) of Care Management (CM) and is a strategic leadership position that will support and guide Vaya-wide program functions. The System Director provides organization-wide leadership and coordination for key operational and strategic initiatives and is responsible for design and implementation of 1915(i) program policy and procedure. The System Director works closely with and integrates support and oversight of related programs and initiatives, including but not limited to Innovations Waiver, TBI Waiver, and Long-Term Services and Supports. This position oversees program workflows, state reporting, related projects, workgroups, and provider oversight functions to ensure alignment with organizational goals and regulatory requirements. Serving as a liaison with state partners, the System Director identifies system challenges, recommends process improvements, and facilitates collaboration across departments to drive efficiency, compliance, and quality outcomes. While the role has no direct reports, it influences and organizes cross-functional work to support Vaya's strategic direction and performance in 1915(i) program implementation.
ESSENTIAL JOB FUNCTIONS
Strategic Leadership:
Provides organization-wide direction and alignment for the 1915(i) program and initiatives that advance Vaya's organizational goals and strategic pillars
Leads planning, implementation, and evaluation of 1915(i) program workflows and processes ensuring milestones and deliverables are met
Ensures coordination across clinical, operational, and administrative areas responsible for program implementation
Acts as business owner for related projects and leads cross-functional strategic meetings
Influences and coordinates the work of cross departmental leaders and staff to achieve objectives, promote accountability to shared workflows, and enhance collaboration without direct supervisor authority
Provides clinical consultation and “dotted line” support of the day-to-day operations of the CM 1915(i) Care Coordination (CC) Teams and Tailored Care Managers (TCM) providing 1915(i) coordination
Serves as the designated Vaya liaison to NCDHHS for 1915(i) program operations and ensures that key parties internal and external to Vaya have needed information about requirements, updates, and changes
Is responsible for disseminating information and supporting 1915(i) education within Vaya's provider network, including Provider TCM entities and 1915(i) service providers, to promote understanding and high-quality operations throughout Vaya's network
Ensures ongoing compliance with internal and external regulatory standards during Tailored Plan functions
Quality and Data Management:
This position is responsible for ensuring 1915(i) care management and care coordination is implemented and aligned with requirements
Works closely with operational and administrative teams to develop data tools to monitor implementation
Work with CM Directors to use data to develop best practice CM and CC strategies, use data to develop team performance goals, and support engagement strategies and workflows
Identifies risks and organizes efforts to address them
Prepares summaries, presentations, and updates for leadership teams translating complex program information into clear, understandable content
Supports operational teams in preparation for internal and external audits
Works with leadership team to develop performance improvement plans or other quality monitoring tools to support performance expectations
Regulatory and State Reporting:
Oversees compliance with state reporting requirements
Ensures accurate, timely submission of data and reports
Serves as primary liaison to NCDHHS on 1915(i) matters
Collaboration and Program Operations:
Organize and facilitate collaboration among departments, workgroups, and providers to streamline workflows, improve communication, and reduce gaps
Works in collaboration with Vaya's Utilization Management BH/IDD/TBI Clinical Director to ensure consistency and coordinated operations across teams and service lines
Support provider relations and oversight of 1915(i) care coordination and services, including Provider TCM entities and 1915(i) service providers
Develops and maintains collaborative relationships with other internal and external leaders, payor partners, and teams
Attends Provider Advisory Council meetings and serves as liaison between Vaya and stakeholders within this area of expertise
At the request of operations and administrative teams, this position may participate in or provide guidance or expertise, when needed, in interdisciplinary care teams or department meetings
Develops and provides 1915(i) training and educational materials for internal and external stakeholders to ensure compliance with policies and accreditation standards
Designs and implements policy and procedure for Care Managers and Care Coordinators to support access to 1915(i) program and services
KNOWLEDGE, SKILLS, & ABILITIES
This position requires a high degree of autonomy, professional relationships, organizational, and project management skills.
Employee will participate in and maintain Care Management and Vaya trainings and proficiencies as required.
A high level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance.
This will require exceptional interpersonal skills, highly effective communication ability, and the propensity to make prompt independent decisions based upon relevant facts.
This position must possess strong written and verbal communication skills.
Problem solving, negotiation, arbitration, and conflict resolution skills are essential to balance the needs of both internal and external customers. Must be highly skilled at shifting between macro- and micro-level planning, maintaining both the big picture and seeing that the details are covered.
System Director must exhibit a thorough understanding of the Diagnostic and Statistical Manual of Mental Disorders (current version) and have considerable knowledge of the MH/SU/DD service array provided through the network of Vaya providers.
Additional knowledge in Vaya Medicaid waivers and accreditation is essential.
The employee must be detail-oriented, able to organize multiple tasks and priorities, and to effectively manage projects from start to finish.
Work activities quickly change according to mandated changes and changing priorities within Vaya and NCDHHS, so adaptability and discernment are essential.
The employee must be able to change the focus of his/her activities to meet changing priorities.
System Director should be proficient in the aforementioned essential job functions. Job functions with higher consequences of error may be identified, and proficiency demonstrated and measured through job simulation exercises administered by the supervisor where a minimum threshold is required of the position.
The System Director must have thorough knowledge of standard office practices, procedures, equipment, and techniques and have intermediate to advanced proficiency in Microsoft Office products (Word, Excel, Power Point, Outlook, Teams, etc.).
Thorough knowledge of the following: DSM (current version) and ICD (current version); Care Management and population health principles, practices, and application; clinical behavioral health and integrated care principles, techniques, and practices, and their application to member care.
Demonstrated expert decision-making skills rooted in empirical science (ex. Eight Essential Nurse Leader Competencies for 2020, Huston, 2008).
Knowledge of Medicaid criteria, including but not limited to eligibility for Vaya Health Plans, service definitions, entitlements and restrictions for state plan Medicaid services, 1915(c) Waiver, 1115 Waiver criteria, and general knowledge of Long-Term Services and Supports; Non-Medicaid Vaya Health Plan, levels of care, and service definitions; state/local governmental, regional/local healthcare systems, private organizations, and resource brokers in the community.
Knowledge of Vaya Health contracts with NC Division of Health Benefits (DHB), NC Division Mental Health/Developmental Disabilities/Substance Abuse Services (DMH/DD/SAS) and other contracts for which Vaya Health is responsible; Vaya Health organizational purpose/role per federal and state statute, strategic plan, leadership and departmental roles, relationships, and scope; federal and state confidentiality requirements; member and staff health & safety requirements; corporate compliance requirements; Vaya Health policies and procedures; and project management principles.
Ability to oversee and influence multidisciplinary, cross-functional, clinical and professional teams across the 1915(i) service area.
Ability to identify departmental quality and workflow improvement, develop a logical cohesive plan and implementation strategy.
Maintain well-organized, written, electronic notes regarding program management, needs, and successes.
Comport her or himself in a professional capacity in attire, speech and behavior internally and externally when representing Vaya Health.
Additional requirements include but are not limited to:
Clear, concise, and appropriate verbal, written, and electronic communication;
Ability to present publicly in large group settings;
Ability to adapt to rapid changes;
Effectively develop and implement current/new initiatives;
Computer literacy and familiarity with standard office computer software as well as Vaya Health's systems, Excel, Visio, Project Management Software, or other required portals or data bases.
EDUCATION & EXPERIENCE REQUIREMENTS
Master's degree in a field related to health, psychology, sociology, social work, nursing, public health, healthcare administration, business administration, or another relevant human services area is required. Must also have:
5 years of progressively responsible experience in healthcare administration, program strategy, or cross-system program implementation
5 years of clinical physical health, MH/SU/IDD experience
3 years of experience in an LME/MCO
Licensure/Certification Preferred:
Clinical licensure not required but preferred. Master's-level fully Licensed Clinical Social Worker (LCSW), fully Licensed Clinical Mental Health Counselor (LCMHC), fully Licensed Psychological Associate (LPA), fully Licensed Marriage and Family Therapist (LMFT) or licensure as a Registered Nurse (RN)
PHYSICAL REQUIREMENTS
Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists, and fingers.
Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
Mental concentration is required in all aspects of work.
RESIDENCY REQUIREMENT: The person in this position is required to reside in North Carolina or within 40 miles of the North Carolina border.
SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation.
DEADLINE FOR APPLICATION: Open Until Filled
APPLY: Vaya Health accepts online applications in our Career Center, please visit ******************************************
Vaya Health is an equal opportunity employer.
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