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  • Sr. Product Designer

    Suralink Inc. 3.6company rating

    Remote Suralink Inc. job

    Suralink is a fast-growing Software as a Service (SaaS) technology company looking for exceptional professionals to join our team. Our award-winning company has been recognized for growth, innovation, and culture, and over 500,000 companies worldwide have used our software. Our platform was built for accounting and other professional service firms, giving them a simple and secure way to request, receive, track, and manage their documents at scale. If you're looking for a promising company where you can genuinely make your mark, we'd love to talk to you. Who we are looking for: As a Senior Product Designer, you'll lead design for key product areas across Suralink's platform. You'll partner closely with product management, engineering, customer success, and customers to translate complex workflows into intuitive, elegant user experiences. You'll drive end-to-end design, from discovery and problem definition, through polished execution while contributing to a healthy design culture and elevating craft across the team. Key Responsibilities: Product Design & Problem Solving Lead end-to-end design for major product areas, turning complex workflows into intuitive experiences. Explore solutions, validate assumptions, and use insight to guide clear, effective designs. User Research & Customer Understanding Conduct or support interviews, usability tests, and feedback sessions. Translate findings into actionable improvements that strengthen the user experience. Execution, Craft, & Collaboration Partner closely with engineering and product from scoping through delivery. Communicate design rationale clearly and ensure high-quality implementation. Design Systems & Consistency Use and contribute to Suralink's design system to maintain consistency and scalability. Evolve components, patterns, and documentation as product needs grow. Agency, Ownership & Critical Thinking Operate with autonomy, driving clarity and momentum through ambiguity. Challenge assumptions, simplify complexity, and align stakeholders around the best solution. Experience and Professional Qualifications 4+ years of experience designing for complex SaaS products. Proven experience designing AI or data-driven features (or a strong interest in LLM-enabled interfaces). Proficiency in Figma (Auto Layout, variants, variables, libraries, tokens). Strong portfolio showing systems thinking and ability to ship elegant, cohesive experiences. Experience collaborating closely with engineering and product leadership to shape roadmaps. Excellent communication, documentation, and presentation skills. Understanding of accessibility standards (WCAG) and commitment to inclusive design. Preferred experience and qualifications Experience with prompt-based interaction design or conversational UI. Familiarity with front-end frameworks, design tokens, or semantic versioning. Previous work in accounting, fintech, or compliance-driven B2B SaaS. Interest in emerging technologies and how they influence user experience. Competencies: Visual Design & Brand: The ability to execute beautiful, high-quality visual design that strengthens the brand. UX & Patterns: The skill of architecting user experiences that are intuitive, consistent, and effective. Process & Toolkit: The efficiency and craft in using the right tools and processes to turn ideas into reality. Customer Obsession: The ability to deeply understand, empathize with, and advocate for the customer through research and data. Product Strategy & Experiments: The ability to align design work with business goals, using data to guide decisions. Communication & Fluency: How effectively a designer shares their work, provides feedback, and works with cross-functional partners. Team & Company Impact: The impact a designer has on the health of the team and the growth of the company. At Suralink, our values guide everything we do: Customer Obsessed: We seek to understand those we serve deeply and are committed to serving them better than anyone else. Passionately Motivated: We care about what we do, which drives us to work hard, show grit, and go above and beyond to achieve great outcomes. Constantly Improving: We are eager to learn and grow. Challenges are opportunities to innovate and enhance our solutions. Team Focused: We know that our success is built together. We support one another and celebrate team achievements. Highly Reliable: We demonstrate good judgment, honor our commitments, and are accountable for our results. Why Suralink? There's a lot to love about working at Suralink! Here are a few of the benefits you can expect: Remote-friendly policy Medical/vision/dental insurance Life, short-term disability, and long-term disability insurance Generous Paid time off, including flexible floating holidays that you choose Parental leave Professional development allowance Community involvement
    $102k-153k yearly est. Auto-Apply 55d ago
  • Director of Performance Marketing

    Suralink Inc. 3.6company rating

    Remote Suralink Inc. job

    Suralink is a fast-growing Software as a Service (SaaS) technology company looking for exceptional professionals to join our team. Our award-winning company has been recognized for its growth, innovation, and culture, and over 500,000 companies worldwide have used our software. Our platform was built for accountants, auditors, security professionals, investors, and other professional service firms, providing a secure, straightforward way to request, receive, track, and manage their documents at scale. If you're looking for a promising company where you can genuinely make your mark, we'd love to talk to you. Who we are looking for: We are seeking a results-driven, impact-oriented Director of Performance Marketing to own and scale Suralink's demand engine across paid channels, lifecycle programs, and revenue-focused experimentation. This leader is an operational powerhouse and will play a pivotal role in developing a lifecycle marketing system to fuel pipeline creation, increase velocity, and build a performance marketing function that consistently delivers efficient, predictable growth. This is a player-coach role where you will be expected to own day-to-day campaign strategy, execution & optimization while developing these skill sets in the rest of the growth marketing team. This role requires a blend of strategic clarity, analytical rigor, and hands-on execution. Key Responsibilities: Partner with RevOps and Marketing Leadership to develop, own, and optimize Suralink's multi-channel performance marketing strategy to drive qualified pipeline and revenue growth through advertising, events, and partnerships. Manage and develop a team of growth marketers to execute on strategic growth initiatives. Assist in scaling both inbound and outbound demand-generation engines that align tightly with GTM priorities, geographical segmentation, and firmographic indicators. Partner with RevOps and Marketing Leadership to maintain performance frameworks, attribution methodologies, and reporting systems to measure channel effectiveness and ROI. Implement rigorous testing programs and oversee CRO initiative (creative, funnel steps, targeting, messaging) to improve CAC and conversion rates continually. Partner with RevOps to optimize lead routing, data governance, lead scoring, and funnel health. Oversee the operational creation of high-impact campaigns that resonate with both sides of our marketplace: accounting firms and their clients (CFOs, controllers, finance teams). Collaborate with Product Marketing to translate insights, competitive intel, and vertical nuances into compelling acquisition programs. Own performance dashboards and regular reporting on pipeline contribution, CAC, channel efficiency, and forecast accuracy. Use data to uncover insights, prioritize opportunities, and drive cross-functional decision-making. Experience and Professional Qualifications: 5-7+ years of experience in performance marketing or demand generation, with at least 2 years in a leadership role. Proven track record driving both high velocity and ENT growth for a B2B SaaS company-ideally vertical SaaS or workflow-heavy product. Deep expertise with paid channels, funnel optimization, attribution, data hygiene, and marketing analytics. Strong command of marketing operations, workflow creation, and full use of HubSpot as both a MAP and a CRM. You thrive when presented with an idea in the 0-1 phase, and you can't wait to scale it from 1-100. Ability to balance strategic vision with hands-on execution in a high-growth environment. A strategic operator who sees the whole funnel and understands levers, constraints, and opportunities to drive cost efficiency and maximize the pipeline. Additional Preferred Qualifications: You will be required to showcase and explain at least two examples of bottom-line impact driven by demand gen initiatives you managed. At least 4 of the following HubSpot certifications Digital Marketing Content Marketing SEO Inbound Inbound Marketing Optimization Hubspot Reporting And a minimum of 2 HubSpot bootcamps At Suralink, our values guide everything we do: Customer Obsessed: We seek to understand those we serve deeply and are committed to serving them better than anyone else. Passionately Motivated: We care about what we do, which drives us to work hard, show grit, and go above and beyond to achieve great outcomes. Constantly Improving: We are eager to learn and grow. Challenges are opportunities to innovate and enhance our solutions. Team Focused: We know that our success is built together. We support one another and celebrate team achievements. Highly Reliable: We demonstrate good judgement, honor our commitments, and are accountable for our results. Why Suralink? There's a lot to love about working at Suralink! Here are a few of the benefits you can expect: Remote-friendly police Medical/vision/dental insurance Life, short-term disability, and long-term disability insurance Generous Paid time off, including flexible floating holidays that you choose Parental leave Professional development allowance Community involvement
    $57k-83k yearly est. Auto-Apply 5d ago
  • Travel Center General Manager

    Pilot Company 4.0company rating

    Circleville, OH job

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $54,300.00 - $80,750.00 / year Qualifications As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $54.3k-80.8k yearly 10d ago
  • Work From Home -Remote AI Writing Specialist

    Outlier 4.2company rating

    Remote or Gulfport, MS job

    Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
    $16-16.1 hourly 8d ago
  • Retail Trader AI Training

    Labelbox 4.3company rating

    Remote or San Francisco, CA job

    Remote AI research project focused on understanding real retail-investor behavior. We're looking for active traders and experienced retail investors who can provide high-quality insights into how everyday investors analyze markets, manage portfolios, and make trading decisions. You'll contribute judgment, structured reasoning, and hands-on domain context while also supporting data-annotation and evaluation tasks that help train financial AI systems. You'll review trading-related content, investor communications, and platform activity; categorize and label data with consistency; and help refine how AI models reason about equities, ETFs, crypto, and broader market behavior. Candidates should be up-to-date on current market trends, familiar with major brokerage platforms, and comfortable explaining how real investors think through risk, conviction, and execution. Ideal candidates actively use platforms such as Robinhood, Wealthsimple, Charles Schwab, Fidelity, eToro, Interactive Brokers, SoFi, or Webull, and bring practical experience trading stocks, ETFs, crypto, or derivatives. Strong analytical judgment, clear written communication, and comfort with structured labeling work are essential. This is a fully remote contract role with flexible hours, where you'll directly impact how frontier AI systems understand retail trading behavior and investment decision-making.
    $66k-112k yearly est. Auto-Apply 4d ago
  • Work From Home -English Writing and Content Reviewing Expertise Sought for AI Training

    Outlier 4.2company rating

    Remote or Rockford, IL job

    Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
    $16-16.1 hourly 8d ago
  • AI Model Evaluation Associate (Remote)

    Outlier Ai 4.2company rating

    Remote or Colorado Springs, CO job

    Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI, we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders. We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility. What you will be doing We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems. Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Use the tool of rubrics to address user needs in a structured way. Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models. Contribute across projects depending on your specific skillset and experience. What we're looking for Education: Bachelor's degree or higher (or currently enrolled). Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Haves: Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Compensation and benefits Earn up to $15 USD/hr, paid out weekly Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM Free access to Model Playground Interact, experiment and engage with leading large language models free of cost Flexible schedule and time commitment No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home Join a global community of Coding experts Join a global network of experts contributing to advanced AI tools Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.
    $15 hourly 8h ago
  • Staff Product Designer

    Suralink Inc. 3.6company rating

    Remote Suralink Inc. job

    Suralink is a fast-growing Software as a Service (SaaS) technology company looking for exceptional professionals to join our team. Our award-winning company has been recognized for growth, innovation, and culture, and over 500,000 companies worldwide have used our software. Our platform was built for accounting and other professional service firms, giving them a simple and secure way to request, receive, track, and manage their documents at scale. If you're looking for a promising company where you can genuinely make your mark, we'd love to talk to you. Who we are looking for: You'll work closely with product, engineering, and AI teams to shape what trust-driven, AI-assisted workflows can look and feel like for our customers. You'll move fluidly between discovery and execution: understanding user pain points, mapping new possibilities, and crafting intuitive, trustworthy, and efficient experiences. Key Responsibilities: Product Design & AI Innovation Lead end-to-end design for new AI-powered features-from problem framing to polished UI. Translate complex accounting and audit workflows into clear, elegant interactions that feel effortless. Prototype intelligent agent experiences that blend automation, context awareness, and transparency. Collaborate with AI and data teams to shape conversational flows, confidence indicators, and user feedback loops. Balance innovation with accountability-ensuring AI-driven features enhance trust, not undermine it. Design Systems Leadership Audit, define, and evolve Suralink's design system for scale, accessibility, and design-to-code alignment. Introduce design tokens, variants, and documentation that support multi-product consistency. Partner with engineering to establish governance, release cadence, and component versioning. Create and maintain Zeroheight / Storybook documentation to foster adoption across teams. Experience and Professional Qualifications 8 - 12 years of experience designing for complex SaaS products, with significant 0→1 or platform work. Proven experience designing AI or data-driven features (or a strong interest in LLM-enabled interfaces). Deep mastery of Figma (Auto Layout, variants, variables, libraries, tokens). Strong portfolio showing systems thinking and ability to ship elegant, cohesive experiences. Experience collaborating closely with engineering and product leadership to shape roadmaps. Excellent communication, documentation, and presentation skills. Understanding of accessibility standards (WCAG) and commitment to inclusive design. Preferred experience and qualifications Experience with prompt-based interaction design or conversational UI. Familiarity with front-end frameworks, design tokens, or semantic versioning. Previous work in accounting, fintech, or compliance-driven B2B SaaS. Passion for designing AI experiences that prioritize trust, clarity, and user agency. Competencies: Visual Design & Brand: The ability to execute beautiful, high-quality visual design that strengthens the brand. UX & Patterns: The skill of architecting user experiences that are intuitive, consistent, and effective. Process & Toolkit: The efficiency and craft in using the right tools and processes to turn ideas into reality. Customer Obsession: The ability to deeply understand, empathize with, and advocate for the customer through research and data. Product Strategy & Experiments: The ability to align design work with business goals, using data to guide decisions. Communication & Fluency: How effectively a designer shares their work, provides feedback, and works with cross-functional partners. Leadership & Mentorship: The ability to guide projects, mentor others, and elevate the design practice within the organization. Team & Company Impact: The impact a designer has on the health of the team and the growth of the company. At Suralink, our values guide everything we do: Customer Obsessed: We seek to understand those we serve deeply and are committed to serving them better than anyone else. Passionately Motivated: We care about what we do, which drives us to work hard, show grit, and go above and beyond to achieve great outcomes. Constantly Improving: We are eager to learn and grow. Challenges are opportunities to innovate and enhance our solutions. Team Focused: We know that our success is built together. We support one another and celebrate team achievements. Highly Reliable: We demonstrate good judgment, honor our commitments, and are accountable for our results. Why Suralink? There's a lot to love about working at Suralink! Here are a few of the benefits you can expect: Remote-friendly policy Medical/vision/dental insurance Flexible PTO policy and ten paid holidays Parental leave Professional development allowance Community involvement
    $80k-128k yearly est. Auto-Apply 15d ago
  • Director, Customer Success

    Securityscorecard 4.3company rating

    Remote job

    SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard's patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain's NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company's annual list of the World's Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.” SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody's, Sequoia Capital, GV and Riverwood Capital. Key Responsibilities: Team Leadership: Manage, mentor, and develop a team of Customer Success Managers to deliver exceptional service to our diverse customer base. Customer Advocacy: Serve as the voice of our customers within the company, driving initiatives that improve customer experience and satisfaction. Retention & Growth: Analyze customer health metrics, strategize to identify upsell and cross-sell opportunities, and work on strategies to minimize churn. Maintain renewal forecast for your theater with emphasis on driving strong on time adherence, multi year conversions to maximize revenue at time of renewal. MEDDPIC experience preferred. Customer Engagement: Develop and maintain strong customer relationships, driving engagement through regular health checks, business reviews, and value realization activities. Process Improvement: Continuously refine and enhance customer success processes and methodologies to improve team efficiency and effectiveness. Strategic Insights: Provide customer feedback and insights to Sales, Product Management, and other departments to influence product roadmap and customer experience improvements. Qualifications: Bachelor's degree in Business, Technology, or a related field; Master's degree is a plus. 5+ years of experience in customer success, account management, or a related customer-facing role, with at least 5 years in a leadership position managing tenured talent. Must have experience managing quota.. Proven track record of driving customer satisfaction, retention, and revenue growth. Strong understanding of cybersecurity and risk management practices is highly desirable. Exceptional communication, leadership, and interpersonal skills. Ability to analyze data, draw insights, and translate findings into action plans. Proficiency with Customer Success platforms (such as Gainsight, Totango) and CRM tools (such as Salesforce). Benefits: Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more! The estimated total compensation range for this position is $150,000 - $230,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact ************************************************. Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company's privacy policy and applicable law. SecurityScorecard does not accept unsolicited resumes from employment agencies. Please note that we do not provide immigration sponsorship for this position. #LI-DNI
    $150k-230k yearly Auto-Apply 20d ago
  • Business Development Rep (BDR) Manager

    Suralink Inc. 3.6company rating

    Remote Suralink Inc. job

    Suralink is a fast-growing Software as a Service (SaaS) technology company looking for exceptional professionals to join our team. Our award-winning company has been recognized for growth, innovation, and culture, and over 500,000 companies around the world have used our software. Our platform was built for accountants, auditors, security professionals, investors, and other professional service firms, providing a secure, straightforward way to request, receive, track, and manage their documents at scale. If you're looking for a promising company where you can genuinely make your mark, we'd love to talk to you. Who we are looking for: Suralink is seeking a motivated and experienced Business Development Representative (BDR) Manager to lead and grow our BDR team. Reporting directly to the Head of Marketing, you will be crucial in fueling our sales pipeline by optimizing performance across both inbound and outbound lead generation efforts. This role requires a dynamic leader with a passion for coaching, strategy execution, and cross-functional collaboration. ABM/ABX experience preferred. Key Responsibilities: Leadership & Team Management Lead, mentor, and manage a team of BDRs to achieve and consistently exceed their individual and team key performance indicators (KPIs), including booked meetings, qualified opportunities, and overall pipeline contribution. Provide regular, one-on-one coaching & role-playing sessions to enhance prospecting skills, qualification techniques, and professional development. Participate actively in the recruitment, hiring, and onboarding of new BDRs, ensuring they are quickly integrated and set up for success. Foster a high-energy, results-oriented, and continuous learning culture within the team. Inbound & Outbound Strategy and Execution Work with marketing & product to implement strategic outbound prospecting campaigns targeting ideal customer profiles (ICPs) and strategic accounts within the Audit Accounting industry Oversee the efficient qualification and nurturing of inbound leads generated by Marketing activities (e.g., content downloads, website forms). Continuously refine and improve outbound processes, tools, and team workflows to increase efficiency and the quality of qualified leads. Strong ABM/ABX experience with proven track record of success. Performance Tracking & Reporting Monitor and analyze team performance using CRM and sales engagement tools, regularly reporting on team metrics to leadership. Utilize data-driven insights to identify trends, forecast pipeline contribution, and make strategic adjustments to team activities and processes. Motivate BDRs to embrace accountability to strict SLAs Cross-functional Collaboration Work closely with the Head of Marketing to align BDR messaging and outreach strategies with broader marketing campaigns and content initiatives. Maintain strong alignment with Sales Leadership to win strategic accounts and fuel high velocity sales. Experience and Professional Qualifications: (THESE WILL ALSO BE YOUR KNOCKOUTS) 3+ years of experience in a BDR, SDR, or SaaS sales role, with at least 1-2 years in a team lead or managerial capacity within a B2B SaaS environment. Demonstrated success in managing a BDR/SDR team that drove consistent results and met pipeline generation goals. Strong understanding of both outbound prospecting methodologies (cold calling, email, social selling) and inbound lead qualification processes. Proficiency with Hubspot CRM, Seamless.ai Exceptional leadership, coaching, and motivational skills with a proven ability to build and inspire high-performing teams. Additional Preferred Qualifications: Experience with a vertical SaaS Familiarity with sales methodologies such as Challenger Sales, Solution Selling, or SPIN Selling. Competencies: Full-Funnel Pipeline Strategy Ability to design and manage processes that efficiently handle three distinct motions: Inbound), Outbound, and ABM. This includes defining clear handoff criteria for each channel. Vertical & ICP Expertise (SaaS Acumen) A deep, working knowledge of the specific vertical's business challenges, terminology, and key decision-makers. This is crucial for guiding BDRs to create highly personalized and relevant messaging that resonates with the Ideal Customer Profile (ICP), especially for ABM and outbound. Data-Driven Performance Management The skill to define, track, and analyze key BDR metrics beyond activity volume (calls/emails). They must focus on conversion rates (e.g., touch-to-conversation, conversation-to-meeting, meeting-to-opportunity), pipeline quality, win rates by source, and the specific ROI for ABM accounts. Multi-Channel Orchestration Expertise in coaching BDRs to execute coordinated, tailored sequences across multiple channels (phone, email, LinkedIn, direct mail) for maximum impact. This is essential for ABM, where outreach to multiple stakeholders within a target account must be consistent and personalized. The ability to act as the primary bridge between the Sales and Marketing organizations. This involves creating shared targets, managing Service Level Agreements (SLAs), providing Marketing with vital feedback on lead quality and content effectiveness, and collaborating with Sales on target account selection and messaging playbooks. Coaching for Resilience and Creativity Ability to train and motivate BDRs in the distinct skills required for each motion: the speed/empathy of Inbound qualification, the grit/persistence of Outbound cold prospecting, and the detailed, strategic research/messaging of ABM. They must foster a culture that handles rejection and celebrates small wins. Talent Development & Retention A focus on recruiting, onboarding, and continuous training for BDRs. This includes developing clear career paths (typically to Account Executive) and providing personalized coaching plans that address both soft skills (active listening, objection handling) and hard skills (tech stack proficiency, lead research). Tech Stack Proficiency (CRM & Sales Engagement) Mastery of the team's technology, including Hubspot CRM, Chilipiper, Seamless.ai. Messaging & Personalization Strategy The skill to define and refine the team's talk tracks and email copy to ensure they are high-impact and hyper-personalized. This requires coaching BDRs on how to leverage account-level research (intent data, company news) to move beyond generic templates, which is critical for ABM success. Process Optimization & Documentation The drive to continuously audit and improve BDR workflows. This includes documenting clear, repeatable playbooks for each motion and lead type, and implementing A/B testing on messaging, cadences, and channels to drive incremental gains in conversion and efficiency. At Suralink, our values guide everything we do: Customer Obsessed: We seek to understand those we serve deeply and are committed to serving them better than anyone else. Passionately Motivated: We care about what we do, which drives us to work hard, show grit, and go above and beyond to achieve great outcomes. Constantly Improving: We are eager to learn and grow. Challenges are opportunities to innovate and enhance our solutions. Team Focused: We know that our success is built together. We support one another and celebrate team achievements. Highly Reliable: We demonstrate good judgment, honor our commitments, and are accountable for our results. Why Suralink? There's a lot to love about working at Suralink! Here are a few of the benefits you can expect: Remote-friendly policy Medical/vision/dental insurance Flexible PTO policy and ten paid holidays Parental leave Professional development allowance Community involvement
    $26k-64k yearly est. Auto-Apply 1d ago
  • Engineering Manager

    Suralink Inc. 3.6company rating

    Remote Suralink Inc. job

    Suralink is a fast-growing Software as a Service (SaaS) technology company looking for exceptional professionals to join our team. Our award-winning company has been recognized for growth, innovation, and culture, and over 500,000 companies worldwide have used our software. Our platform was built for accounting and other professional service firms, giving them a simple and secure way to request, receive, track, and manage their documents at scale. If you're looking for a promising company where you can truly make your mark, we'd love to talk to you. Who we are looking for: At Suralink, we believe in empowered and accountable teams that can take a product from concept to delivery, and our Engineering Managers play a critical role in enabling those teams to thrive. Engineering Managers at Suralink lead our engineering teams to deliver software that delights our customers. We are seeking a passionate and experienced Engineering Manager to lead a teams of talented software engineers in the development and delivery of our cutting-edge SaaS products. As an Engineering Manager, you will play a critical role in driving technical excellence, fostering a culture of collaboration and innovation, and ensuring the successful execution of our product roadmap. Key Responsibilities: Leadership & Management: Lead & mentor teams of high-performing software engineers and SDETs Foster a culture of technical excellence, collaboration, and continuous learning Manage team and individual performance through regular 1:1s, coaching, feedback, development, and performance reviews Lead hiring for the team, working with other EMs internally and with HR, conducting interviews, and identifying top talent Drive the Agile/Scrum process, facilitating sprint planning, daily standups, backlog grooming, retrospectives, and any other ceremonies deemed necessary to streamline process excellence Ability to identify blockers and work with your teams and other teams to get unblocked Communicate effectively with technical and non-technical audiences, including stakeholders, product managers, and engineers Foster strong cross-functional relationships with other teams, such as product, design, and CS Technical Execution: Maintain a sense of urgency and ensure the team is consistently shipping quality software, leaning heavily on implementation of Lean Software and DevOps (DORA) concepts Ability to jump in to help teams with technical design, architecture, and code reviews as needed (no hands-on coding required) Collaborate with product management and stakeholders to define and prioritize product requirements Possess a deep understanding of the product and business goals, translating them into technology decisions Drive the technical design and architecture of new features and enhancements Manage cross-team dependencies and remove technical roadblocks Promote and enforce engineering best practices, including code reviews, testing, observability, and documentation Mentor engineers, empowering them through ownership of successively larger projects, and assisting in technical design and planning Foster delivery of high-quality code that is maintainable, scalable, and testable Prepare and help the team prepare technical designs, demonstrating a deep understanding of the project architecture Experience and Professional Qualifications: 8+ years of software engineering experience, including fullstack experience at a Sr Software Engineer level. 3+ years of engineering management experience including coaching, mentoring, and building high-performing teams Proven track record leading more than one engineering team simultaneously Strong product sense, including the ability to tell a story about the “why”, simplify complex technical concepts, and motivate and inspire others to contribute Strong technical acumen with the ability to understand and debate technical and product tradeoffs and approaches to building scalable architecture and data models Comfort navigating a complex and ambiguous problem space, and asking for help and clarification when needed Experience in NodeJS, Typescript, React (or other framework) environments Experience working in AWS building serverless and managed services (Lambda, S3, SQS, etc) Deep expertise in designing and implementing great software following best practices (Frontend, Backend, or Both) Demonstrated experience building products or key features with an embedded AI/ML component Passionate about being close to the customers to better understand their pain points Experience with/understanding of various architectural styles (SOA, Microservices, Monoliths) Expertise with various storage and caching technologies, scaling, and optimization SQL in general but MySQL, PostgreSQL are preferred Degree in Computer Science required Competencies: Critical Thinking -- ability to approach complex problems logically and systematically. Analytical skills - proficiency in analyzing system requirements and translating them into technical solutions. Attention to detail - ensure precision in code, designs, and implementations. Team Collaboration - experience working and collaborating with cross-functional teams. Adaptability - ability to pivot quickly in a fast-paced environment with changing priorities. At Suralink, our values guide everything we do: Customer Obsessed: We seek to understand those we serve deeply and are committed to serving them better than anyone else. Passionately Motivated: We care about what we do, which drives us to work hard, show grit, and go above and beyond to achieve great outcomes. Constantly Improving: We are eager to learn and grow. Challenges are opportunities to innovate and enhance our solutions. Team Focused: We know that our success is built together. We support one another and celebrate team achievements. Highly Reliable: We demonstrate good judgment, honor our commitments, and are accountable for our results. Why Suralink? There's a lot to love about working at Suralink! Here are a few of the benefits you can expect: Remote-friendly policy Medical/vision/dental insurance Life, short-term disability, and long-term disability insurance Generous Paid time off, including flexible floating holidays that you choose Parental leave Professional development allowance Community involvement
    $129k-189k yearly est. Auto-Apply 60d+ ago
  • Software Engineer

    Suralink Inc. 3.6company rating

    Remote Suralink Inc. job

    Suralink is a fast-growing Software as a Service (SaaS) technology company looking for exceptional professionals to join our team. Our award-winning company has been recognized for growth, innovation, and culture, and over 500,000 companies worldwide have used our software. Our platform was built for accounting and other professional service firms, giving them a simple and secure way to request, receive, track, and manage their documents at scale. If you're looking for a promising company where you can truly make your mark, we'd love to talk to you. Who we are looking for: We are looking for driven engineers passionate about building great SaaS platforms and the infrastructure to support them. Deep expertise and experience with open source and cloud technologies, problem-solving, critical thinking, and continuous learning/experimentation are a must. If you enjoy working with a team of humble and passionate builders and are motivated by solving problems for customers, you have a home here. Key Responsibilities: Work with a team of developers, testing engineers, and product managers to ship value to customers. Work full-stack, finding opportunities to deliver small, iterative pieces of value fast Own changes and features across the software development lifecycle Own large, complex problems, helping to drive technical decisions Experience and Professional Qualifications: 3-5 Years of experience Excellent team and communication skills and experience collaborating closely across engineering and product Experience in NodeJS, Typescript, React (or other framework) environments Experience working in AWS building serverless and managed services (Lambda, S3, SQS, etc) Deep expertise in designing and implementing great software following best practices (Frontend, Backend, or Both) Demonstrated experience building products or key features with an embedded AI/ML component Passionate about being close to the customers to better understand their pain points Experience with/understanding of various architectural styles (SOA, Microservices, Monoliths) Expertise with various storage and caching technologies, scaling, and optimization Self-driven and detail-oriented with a passion for learning Team-oriented and willing to help drive excellence up and down the stack and across the team. SQL in general but MySQL, PostgreSQL are preferred Degree in Computer Science required Competencies: Critical Thinking -- ability to approach complex problems logically and systematically. Analytical skills - proficiency in analyzing system requirements and translating them into technical solutions. Attention to detail - ensure precision in code, designs, and implementations. Team Collaboration - experience working and collaborating with cross-functional teams. Adaptability - ability to pivot quickly in a fast-paced environment with changing priorities. At Suralink, our values guide everything we do: Customer Obsessed: We seek to understand those we serve deeply and are committed to serving them better than anyone else. Passionately Motivated: We care about what we do, which drives us to work hard, show grit, and go above and beyond to achieve great outcomes. Constantly Improving: We are eager to learn and grow. Challenges are opportunities to innovate and enhance our solutions. Team Focused: We know that our success is built together. We support one another and celebrate team achievements. Highly Reliable: We demonstrate good judgment, honor our commitments, and are accountable for our results. Why Suralink? There's a lot to love about working at Suralink! Here are a few of the benefits you can expect: Remote-friendly policy Medical/vision/dental insurance Life, short-term disability, and long-term disability insurance Generous Paid time off, including flexible floating holidays that you choose Parental leave Professional development allowance Community involvement
    $90k-130k yearly est. Auto-Apply 60d+ ago
  • Associate Specialist - Community Support Systems

    Zwift 3.9company rating

    Remote job

    Seniority Level: Associate About the role and about You: The Specialist - Community Support Systems role is reserved for those team members who are able to work independently on assigned tasks with minimal review within the Community Support technology stack. You build effective relationships to complete work diligently and can decipher customer problems and identify & implement effective systematic solutions within the Community Support technology stack. You are an accountable, highly motivated, and problem-solving individual, who will work in the best interests of our Community & Zwift, balancing cost and quality. What you'll do: Liaise with the Sr. Specialists, offering frontline support for our Community Support Systems (specifically Kustomer). Partner closely with internal customers to solve system concerns. Escalate to 3rd Party vendors as necessary to ensure ongoing Zwift CS operations. Assist in the implementation of Zwift's Community Support AI strategy. Complete assigned deliverables in a timely manner. Become the subject-matter expert in CS Systems. What we're looking for: Experience administering Community Support channels (email, chat, voice, IVR, etc). Works autonomously, but uses judgment to escalate appropriately, as needed, to complete objectives. Strategic problem-solving for complex problems. Develops relationships with teammates across multiple CS specializations. Communicates updates to 3rd Party vendors following established processes. Experience applying technology solutions for Contact Center Operations, CX, and reporting/metrics. Bonus points: Experience with Kustomer platform. Familiarity with the Effortless Experience. If Zwift determines in any stage of our interviews that any AI tools are being used without disclosure or citation, your candidacy will be disqualified. #LI-Remote How to stand out among the rest: Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too. We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing *****************. Zwift, Inc. is an Equal Opportunity Employer.
    $58k-94k yearly est. Auto-Apply 21d ago
  • Sales Engineer

    Suralink Inc. 3.6company rating

    Remote Suralink Inc. job

    Suralink is a fast-growing Software as a Service (SaaS) technology company looking for exceptional professionals to join our team. Our award-winning company has been recognized for growth, innovation, and culture, and over 500,000 companies worldwide have used our software. Our platform was built for accounting and other professional service firms, giving them a simple and secure way to request, receive, track, and manage their documents at scale. If you're looking for a promising company where you can genuinely make your mark, we'd love to talk to you. Who we are looking for Suralink pioneered client-engagement software for accounting and advisory firms, helping 1,200+ practices worldwide close the client-readiness gap and safeguard trust. With the launch of our next-generation platform and AI-powered audit capabilities, we're hiring a Sales Engineer to uplevel how we sell into leading firms and internal audit teams. Reporting directly to the CRO and partnering closely with sales leadership, product, and product marketing, you will be the practitioner voice in the sales cycle-a former CPA or auditor who has walked in our customers' shoes and now helps them envision a better way of working. You'll design and lead high-impact demos and pilots, build the foundational SE playbooks, and drive strong win rates on new products and strategic expansions. We need a workflow-obsessed, commercially minded Sales Engineer who blends deep audit/accounting experience with proven SE chops and a strong bias toward ownership and action. Key Responsibilities Drive Wins on New Products & Strategic Deals Partner with AEs to design and deliver compelling demos and pilots for enterprise and strategic firms, with a focus on new products and AI-enabled audit workflows. Achieve 50%+ win rates on opportunities where new products or modules are a core part of the value proposition. Own Demo Strategy and Environments Redesign and standardize demo flows across Suralink's product suite, tailored by persona (Partners, Managers, Internal Audit, IT/Security) and segment. Maintain high-fidelity demo environments that mirror real financial statement tie-outs, audit testing, internal audit procedures, and AI-assisted workflows. Train AEs and CSMs to confidently run core demos end-to-end. Architect and Run High-Conversion Pilots Design structured pilots/POCs with clear entry criteria, timelines, and success metrics tied to real firm workflows. Drive 60%+ win rates on pilots where you are engaged, ensuring they function as decision engines-not open-ended experiments. Fuel Upsell & Cross-Sell in Strategic Accounts Partner with Sales and Customer Success on renewals, expansions, and executive business reviews for top firms. Map current-state usage against untapped services, teams, and workflows to identify and position high-value expansion paths. Be the Practitioner Voice to the Market and Product Show up to customers as a credible peer-someone who understands busy seasons, PBC lists, testing, tie-outs, and review cycles from experience. Capture and synthesize market feedback, recurring use cases, and friction points from demos and pilots into clear insights for Product and Product Marketing. Experience and Professional Qualifications CPA or equivalent audit/accounting background with approximately 3-7 years in public accounting and/or internal audit, including hands-on experience with: Audit procedures, methodology, documentation, and review Financial statement tie-outs and supporting workpapers Testing, sampling, and evidence management 2-5 years as a Sales Engineer / Solutions Consultant in B2B SaaS, ideally within: Accounting, audit, finance, or close-management technology High-growth environments selling into firms or corporate finance/audit teams Demonstrated success supporting enterprise or strategic deals, including multi-stakeholder sales cycles (Partners, Audit/IA leaders, IT, Security, Operations). Experience participating in or leading an Emerging Technology / Innovation / Digital Transformation committee or similar body responsible for evaluating and piloting new tools. Proven ability to collaborate cross-functionally with Sales, Product, and Customer Success to shape demos, pilots, and customer rollouts. Excellent written and verbal communication skills, with the ability to translate complex workflows into clear narratives for both technical and non-technical audiences. Authorized to work in the United States; comfortable working fully remote with heavy collaboration over video and async channels. Preferred Experience and Qualifications Experience at companies such as (or similar to): DataSnipper, Trullion, Inflo, Caseware, Wolters Kluwer CCH, Thomson Reuters, BlackLine, Workiva, FloQast, Caseware, AuditBoard, Fieldguide, Diligent, or other audit/close/accounting tech vendors. Prior focus on enterprise or strategic accounts with upsell/cross-sell responsibility across multiple modules or product lines. Familiarity with AI-powered tools for audit analytics, testing, or documentation support. Experience designing and rolling out sales enablement programs for AEs and CSMs (demo certifications, discovery frameworks, objection handling, etc.). Comfort speaking at customer webinars, training sessions, or industry events as a subject-matter expert in audit, internal audit, or accounting technology. Competencies Practitioner-Led Solutioning: Leverages real audit and internal audit experience to quickly understand customer workflows and design solutions that feel authentic and actionable. Commercial Orientation: Thinks in terms of win rates, pilot conversions, and expansion paths; understands that the role exists to help close and grow revenue, not just to show features. Demo & Narrative Excellence: Crafts demos that tell a compelling story-linking workflows, risk, and value in a way that resonates with CPAs, partners, and internal audit leaders. Teacher & Coach Mindset: Builds the skills and confidence of AEs and CSMs through clear frameworks, role plays, and ongoing coaching; leaves the organization stronger and more self-sufficient. High Ownership & Bias to Action: Treats the SE function as “theirs” to build and improve. Spots broken or unclear processes and proactively fixes them without waiting for direction. Cross-Functional Influence: Works seamlessly with Product, Product Marketing, and Sales leadership to prioritize roadmap inputs, refine messaging, and ensure a tight feedback loop from the field. Adaptability & Learning Agility: Learns quickly in a rapidly evolving AI and accounting-tech landscape; iterates on demo flows and pilot structures as market needs and product capabilities evolve. Cultural Fit & Collaboration: Builds strong relationships with AEs, CSMs, and customers; brings energy, humility, and a team-first mindset to every interaction. At Suralink, our values guide everything we do: Customer Obsessed: We seek to understand those we serve deeply and are committed to serving them better than anyone else. Passionately Motivated: We care about what we do, which drives us to work hard, show grit, and go above and beyond to achieve great outcomes. Constantly Improving: We are eager to learn and grow. Challenges are opportunities to innovate and enhance our solutions. Team Focused: We know that our success is built together. We support one another and celebrate team achievements. Highly Reliable: We demonstrate good judgment, honor our commitments, and are accountable for our results. Why Suralink? There's a lot to love about working at Suralink! Here are a few of the benefits you can expect: Remote-friendly policy Medical/vision/dental insurance Flexible PTO policy and ten paid holidays Parental leave Professional development allowance Community involvement If you're an ex-practitioner who loves winning deals, teaching others, and shaping how modern audit and internal audit teams work, we'd love to talk with you.
    $75k-109k yearly est. Auto-Apply 8d ago
  • Crisis Management Specialist (Remote)

    Outlier Ai 4.2company rating

    Remote or El Paso, TX job

    Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI, we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders. We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility. What you will be doing We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems. Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Use the tool of rubrics to address user needs in a structured way. Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models. Contribute across projects depending on your specific skillset and experience. What we're looking for Education: Bachelor's degree or higher (or currently enrolled). Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Haves: Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Compensation and benefits Earn up to $15 USD/hr, paid out weekly Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM Free access to Model Playground Interact, experiment and engage with leading large language models free of cost Flexible schedule and time commitment No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home Join a global community of Coding experts Join a global network of experts contributing to advanced AI tools Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.
    $15 hourly 8h ago
  • Regional Operations Director - Field (Remote PST)

    Pair 4.4company rating

    Remote job

    Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements. This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale. You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager. What You'll Do Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops Maintain full compliance with ECM, health plan, and internal quality requirement What You'll Need 5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus Experience leading large, distributed field or clinical teams Proven success managing regional or multi-site operational and financial performance Strong understanding of Medicaid populations, plan operations, or value-based care models preferred Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making Excellent communication, problem-solving, and cross-functional collaboration skills Comfort working in a fast-paced, evolving environment with changing program requirement Because We Value You Competitive salary: $130,000 - $145,000 (depending on experience) Equity compensation package Flexible vacation policy - take the time you need to recharge Comprehensive health, vision & dental insurance $50 employer contribution to active HSA accounts 401k through Guideline Life insurance and AD&D Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
    $130k-145k yearly Auto-Apply 17d ago
  • Consider Me For a Future Role

    Madtree 3.8company rating

    Cincinnati, OH job

    Love MadTree? Want to be part of our team? We'd love to hear from you-even if we don't have any open positions right now! With beautiful spaces in Oakley, Over-the-Rhine, and Summit Park in Blue Ash, we're constantly looking for great people to add to the team. Here's what you can do: Tell us what kind of job you'd like at MadTree Share your resume or story with us! Don't worry if you don't have a resume. We want to know about you! You can: Tell us in your own words why you're excited to work at MadTree Share any skills or hobbies that you think would make you great for our team Describe a time when you worked hard to achieve something Tell us about your favorite MadTree experience We'll keep your information handy, and if something comes up that seems like a good fit, we might reach out! While we can't guarantee when opportunities will open up, making a connection now means you'll be on our radar when they do. Ready to connect? Hit that "Apply Now" button and let's get started! About MadTree Founded in 2013, MadTree is an award-winning brewery that's rooted in Cincinnati and planted in purpose. Driven to craft great beer - but more importantly - build a business dedicated to doing good, MadTree protects and celebrates nature while reducing impact on the environment. MadTree is a B-Corp certified company and proud member of 1% for the Planet with a commitment to donate 1% of sales to local, sustainable nonprofits. MadTree strives to create warm and welcoming experiences, exceed expectations, and most importantly, plant a better community. They put purpose in every pour and raise a glass to doing things differently. Cheers. We are MadTree. Rooted in Cincy. Planted in Purpose. BENEFITS AND PERKS AT MADTREE MadTree offers all team memebers the following perks and benefits: Discounted food, beverage, and merch Quarterly MadTree gift card allowance 401(k) retirement plan with company match FREE in-person or video therapy sessions (8 sessions per mental health need) UNLIMITED FREE text-based therapy services Paid Volunteer Time In addition to the above, all full-time employees also receive… Paid Time Off Subsidized Medical and Dental insurance Voluntary vision, life, and disability insurance MadTree is committed to building a diverse, equitable, and inclusive workforce that is rooted in Cincy and planted in purpose. We offer a competitive compensation package plus great benefits like subsidized health insurance, free mental health support, a retirement plan with a match, paid time off, and many other great perks.
    $84k-153k yearly est. 60d+ ago
  • Sr. Software Engineer, AI

    Suralink Inc. 3.6company rating

    Remote Suralink Inc. job

    Suralink is a fast-growing Software as a Service (SaaS) technology company looking for exceptional professionals to join our team. Our award-winning company has been recognized for growth, innovation, and culture, and over 500,000 companies worldwide have used our software. Our platform was built for accounting and other professional service firms, giving them a simple and secure way to request, receive, track, and manage their documents at scale. If you're looking for a promising company where you can truly make your mark, we'd love to talk to you. Who we are looking for We are looking for driven engineers passionate about building great SaaS platforms and the infrastructure to support them. Deep expertise and experience with open source and cloud technologies, problem-solving, critical thinking, and continuous learning/experimentation are a must. If you enjoy working with a team of humble and passionate builders and have experience leading/mentoring others to achieve great results, you have a home here. Key Responsibilities Work with a team of developers, testing engineers, and product managers to ship value to customers. Work full-stack, finding opportunities to deliver small, iterative pieces of value fast. Own changes and features across the software development lifecycle. Own large, complex problems, helping to drive technical decisions. Experience and Professional Qualifications 4-6 years of professional software engineering experience. Excellent team and communication skills and experience collaborating closely across engineering and product. Core engineering expertise in Node.js, TypeScript, and React (or other modern frameworks). Strong experience building applications on AWS, leveraging serverless and managed services (Lambda, S3, SQS, etc.). Deep expertise in designing and implementing robust software following best practices (frontend, backend, or both). Solid understanding of architectural styles (SOA, microservices, monoliths) and experience with scaling and optimization across distributed systems. Proficiency with SQL (MySQL or PostgreSQL preferred). Degree in Computer Science required. AI Engineering Experience Context Engineering - design and maintain dynamic context pipelines to optimize LLM reasoning, token efficiency, and response quality in both retrieval and multi-turn workflows. Event-Driven Systems - experience with real-time, streaming, or bidirectional architectures (e.g., SSE, WebSockets, pub/sub systems) to support live agent interactions and user feedback loops. Agentic Workflows - experience designing, orchestrating, or integrating multi-step agent systems with memory, tool use, and conditional reasoning. Document and Data Extraction - hands-on experience with OCR and table extraction pipelines across unstructured formats (PDF, DOCX, XLSX), including layout-aware parsing and post-processing. Retrieval-Augmented Generation (RAG) - deep understanding of retrieval pipelines and experience iterating beyond LangChain-style baselines to improve relevance, latency, and response accuracy. AI Evaluation- experience designing manual and automated evaluation pipelines, including A/B testing, metric definition (e.g., F1, BLEU, vote rate), and experiment tracking tools like LangSmith or Weights & Biases. Prompt Engineering Foundations - proven ability to craft and iterate on production-grade prompts for consistent model behavior across tasks, environments, and deployment contexts. AI Product Development - experience delivering user-facing products with embedded AI/ML components that drive measurable outcomes (e.g., increased adoption, retention, or task completion). Demonstrated experience building or contributing to products with embedded AI/ML components that drive tangible user value. Passion for exploring the intersection of AI systems, user experience, and product impact. Self-driven and detail-oriented with a passion for continuous learning and improvement. Team-oriented and eager to drive technical excellence across the stack and organization. Competencies Critical Thinking - ability to approach complex problems logically and systematically. Analytical Skills - proficiency in analyzing system requirements and translating them into technical solutions. Attention to Detail - ensure precision in code, designs, and implementations. Team Collaboration - experience working and collaborating with cross-functional teams. Adaptability - ability to pivot quickly in a fast-paced environment with changing priorities. At Suralink, our values guide everything we do: Customer Obsessed: We seek to understand those we serve deeply and are committed to serving them better than anyone else. Passionately Motivated: We care about what we do, which drives us to work hard, show grit, and go above and beyond to achieve great outcomes. Constantly Improving: We are eager to learn and grow. Challenges are opportunities to innovate and enhance our solutions. Team Focused: We know that our success is built together. We support one another and celebrate team achievements. Highly Reliable: We demonstrate good judgment, honor our commitments, and are accountable for our results. Why Suralink? There's a lot to love about working at Suralink! Here are a few of the benefits you can expect: Remote-friendly policy Medical/vision/dental insurance Life, short-term disability, and long-term disability insurance Generous Paid time off, including flexible floating holidays that you choose Parental leave Professional development allowance Community involvement
    $106k-148k yearly est. Auto-Apply 57d ago
  • Work From Home -English Writing and Content Reviewing Expertise Sought for AI Training

    Outlier 4.2company rating

    Remote or Nebraska job

    Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
    $16-16.1 hourly 8d ago
  • Remote Writing Specialist

    Outlier 4.2company rating

    Remote or Alabama job

    Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
    $16-16.1 hourly 3h ago

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Suralink may also be known as or be related to SuraLink, Inc., Suralink and Suralink, Inc.