Recruiter - Remote West Coast

Surgery Partners
Remote or California
Job Title: Recruiter - Remote Opportunity - candidate should reside within California. This position is currently temporary and will be evaluated every 60 days to determine long term/permanent need.
Job Responsibilities:

* Partner with facility hiring managers to learn about, plan out and discuss the positions to be filled and what qualifications are needed for each opening
* Create job postings that are articulate, professional and attention-grabbing to attract the best candidates, posting these ads on various online and offline resources
* Confirm proper approval and post requisitions in our ATS
* Advise hiring managers on recruiting processes and procedures including system training
* Screen resumes/applicants for suitability
* Seek out candidates through networking, social media and other tactics to hunt out the top people to fill open positions
* Serve as the liaison between the company and the candidates by handling phone calls, questions and other details before and after interviews
* Make job offers to applicants who pass screening and interview processes and are approved by management by providing them with an offer letter and discussing the benefits, requirements and details of the position
* Works with candidates serving as primary guide to get connected to appropriate resources for background checks, new hire paperwork and on-boarding ensuring customer service, compliance as well as completion in a timely manner.
* Perform other duties as assigned in relation to talent acquisition

Not primary responsibilities but required for cross training:

* Works with and coordinates pre-employment screening requirements with necessary occupational medicine, employee health and pre-employment testing facilities when necessary.
* Consistently monitors pre-employment screening process and escalates issues when required and work with appropriate parties to resolve
* Review requisitions and candidate profiles for accuracy prior to onboarding of new hires to ensure data integrity
* Coordination of day one activities including start time & work attire
* Electronically save candidate recruitment files including pre-employment screens
* Assist with job fairs and open house talent acquisition events

Job Skills & Qualifications Required:

* At least three years of experience in recruiting; healthcare experience required.
* Agency experience strongly preferred.
* Bachelor's degree in business, human resources or a related field; or equivalent experience.
* Excellent communication skills and time management

Important to know regarding the role, in addition to the above:

* Position is fast paced with an average of 60-65 requisitions at any given time
* Weekly/Bi-Weekly Requisition Summaries and Candidate Movement Reports are required to be sent to hiring managers for open positions
* Serve as a talent partner to hiring leaders driving to help support and inform leaders in key hiring decisions

Call Center Scheduler - Florida Remote

Surgery Partners
Remote or Orlando, FL
JOB TITLE: Call Center Scheduler - Remote position. Must be located in Florida.

GENERAL SUMMARY OF DUTIES:

* Answer phones
* Schedule appointments
* Schedule phone and office depositions
* Register all new patients
* Other duties as assigned

EDUCATION/EXPERIENCE:

* 2 years experience scheduling appointments and/or surgeries
* Experience with insurance
*

Senior Director Enterprise Financial Information Systems - Remote Opportunity

Surgery Partners
Remote or Nashville, TN
Sr Director, Enterprise Financial Information Systems

This is a Remote Opportunity and can be performed from anywhere in the USA!

As part of the Enterprise Financial Information Systems Team, you will be responsible and accountable for oversight and management of the most critical financial applications of the nation's leading operator of surgical facilities and ancillary services with presence in 180 locations and growing. The leader we are looking for serves with purpose, vision and is passionate, data driven and establishes governance, controls to support product delivery with accuracy and efficiency.

Job Description:

* Oversee management of financial general ledger applications (Solomon, Lawson, GP) and consolidation and planning systems (OneStream).
* Establish best practices by evaluating current configuration and identifying areas for optimization and process improvement opportunities that provide tangible and measurable business value.
* Lead a team of technical specialists and develop a highly motivated, passionate team to build cross-application expertise. Lead end to end implementation for acquisitions and divestitures.
* Hands on experience and expert in Hyperion or OneStream budgeting/ planning application n addition to expertise in one of the General Ledger applications.
* Develop and build relationship with consumers of the financial applications to identify pain points, build trust, recommend changes with "buy in" from them and manage expectations of delivery of agreed changes.
* Effective project management on scope, estimation of timelines, resource and capacity planning, effective execution towards successful delivery.
* Develop and maintain vendor relationships and recommend efficiencies and cost improvement opportunities.
* Go to person for Solution architecting.

Qualifications:

* 10-15 years of Experience in one or two General Ledger Applications (Solomon, Lawson, GP) and CPM application OneStream or Hyperion.
* 10 years of experience in leading multiple teams.
* Healthcare experience, Surgery Center, Hospital experience preferred.
* Technical, hands-on work needed (25%, 25% project management, 25% solution, 25% assess and recommend).
* Strong Interpersonal and communication skills.
* Bachelor's degree in Computer Science, Information Systems needed with experience in Finance and Accounting. Masters preferred.
* Ability to work within SOX compliant environment for applications.

Benefit Specialist - Remote Opportunity

Surgery Partners
Remote or Georgia
Job Title: Benefit Specialist - This is a remote opportunity

The Benefit Specialist is responsible for supporting the Benefit Manager in all areas of the day-to-day operations of group benefit programs (group health, dental, vision, short-term and long-term disability, life insurance, accident, critical illness, flexible spending plan, health savings plan and 401k). Provide excellent customer service to the Human Resource team in the field.

As needed, provides special guidance and assistance to the Human Resource team at all locations on various employee benefit plans. Provide analytical and technical support in the administration process of the benefit programs.

ESSENTIAL FUNCTIONS:

* Provide customer support to HR team in the field.
* Assist with daily benefit processing, to include; enrollments, qualifying events, COBRA, beneficiaries, disability, accident and death claims, QMSCO, compliance testing.
* Assist in the maintenance of employee benefit files and updating of employee payroll records via weekly benefit file upload.
* Assist with timeliness and accuracy of required filings and notices, to include; ACA, CMS, Medicare Part D, 5500.
* Assist with the processing of monthly billing and preparation for payment for all group benefit plans.
* Assists in the administrative functions and benefit system preparation of the benefit plan renewal process.
* Provide assistance with correcting Error Reports that are generated from electronic benefit files sent to carriers, to include; Medical, Dental, Vision, COBRA, FSA, 401k and Life and Accident policies.
* Provide support to corporate employees for all benefit related questions, issues and concerns.
* Handles benefit inquiries and complaints to ensure quick, equitable, courteous resolution.
* Assist in the maintenance of administrative functions for assigned benefit processes.
* Assist with benefit projects as needed

EDUCATION / EXPERIENCE / SKILL REQUIREMENTS:

* Bachelor's Degree or equivalent experience.
* Excellent communication and organization skills are required.
* HRIS systems experience.
* Advanced computer skills including Microsoft Office; Word, Excel, and PowerPoint.
* Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
* Knowledge of office administration procedures with the ability to operate most standard office equipment.
* Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.
* Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
* Self-motivated with strong organizational skills and superior attention to detail.
* Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.
* Capable of working within established policies, procedures and practices prescribed by the organization.
* Knowledge of all pertinent federal and state regulations affecting employee benefit programs, including ACA, ERISA, COBRA, FMLA, Section 125, Social Security and DOL requirements.
* English sufficient to provide and receive instructions/directions.

Human Resources Advisor - Remote Opportunity

Surgery Partners
Remote or California
Job Title: HR Advisor - This position can be performed remotely.

The People Services HR Advisor will be responsible for processing HR transactional tasks and answering employee inquiries or requests that are received via phone, email, the HR portal, or other channels of contact regarding various HR related issues, i.e., payroll, time accruals, systems access, benefits etc. from Surgery Partners employees.

The HR Advisor will make use of case management tools to respond to inquiries, leveraging knowledge articles which document standardized processes and policies, providing service with a high degree of customer satisfaction by evaluating the employee issue, quickly interpreting the situation, determining the appropriate resolution, transaction and/or escalation, and communicating the resolution to the employee.

Responsibilities include, but are not limited to:

* First point of contact for inquiries from all channels resolving 70% - 90% of inquiries during first contact
* Manage and complete administrative HR tasks including changes to employee information, benefits, 401k, life events, leave requests and general HR questions
* Help employees navigate through Tier 0 (self-service) materials and functionality using ADP / UKG Pro and/or ServiceNow
* Seek rapid and efficient resolution of 'How To' questions using scripts, FAQ's, and knowledge articles without deviation, promptly resolving upon first call/contact
* Log all contacts in the case management system, and update other systems as needed
* Use professional and customer-focused approach to handle employee inquiries. Ensures employee privacy where appropriate, including confidentiality and protection of sensitive employee information. Ensures quality employee experience by communicating empathy to de-escalate difficult situations
* Display dependability by being punctual and achieve an appropriate level of attendance
* Maintain ownership of cases through resolution working with internal resources and/or other COE's, be results focused
* Complete employment related tasks associated with onboarding, including I-9 compliance, and new hire orientation
* Promptly escalate issues to People Services Manager when needed, be comfortable interacting with all levels
* Provide suggestions/recommendations for changes to processes or tools as recognized from functioning in the role on a daily basis
* Be a self-starter, organized, detailed-oriented and able to handle simultaneous projects/priorities, be decisive and proactive
* Possess strong technology skills including MS Office Suite, ADP, UKG Pro/UltiPro
* Other tasks and duties as assigned from time to time

This individual must have strong communication skills and must have attentive listening skills that enable them to ask probing questions to aid them in problem solving and issue escalation; have a deep knowledge of HR process and practices as they relate to Employee Benefits; strong judgement skills to recognize when escalation is needed for additional support from COEs or Employee Relations where further investigation or intervention is warranted to resolve an issue.

Position Requirements:

* Bachelor's Degree or High School Diploma with HR experience, or a combination of education and HR industry experience.
* Education Preferred Level: Bachelor's Degree in Human Resources, Business, or relevant subject
* Experience Minimum Required: 6 months experience with direct accountability for customer and satisfaction in a customer service, call center, or service center environment, and/or 6 months Human Resources related experience with employee benefits experience strongly preferred
* Experience with various state laws, i.e. California, a plus

Manager, ASC and Physician Group Contracting (Remote)

Surgery Partners
Remote or Mesa, AZ
Manager, ASC and Physician Group Contracting - This position is fully remote and can be worked from any state!
ESSENTIAL FUNCTIONS:

* Develop strategies for payor negotiations based up on the value proposition of the ASCs and physician groups assigned to you. Physician contracting will include Anesthesia physicians and CRNAs. Works with facility leadership to implement payor strategies and determine alternatives when challenges arise.
* Works to achieve facility specific budgets for payor contract reimbursement. Establishes goals for physician reimbursement based on market dynamics and leverage, and ensures our physicians are contracted with all payors where our facilities have contracts.
* Assists with major payor negotiations lead by Sr. Director as necessary. Actively manages agreements between Surgery Partners ASCs and Physicians groups, including Commercial Payors, Managed Medicare plans, Managed Medicaid plans, worker's compensation, and exchange plans.
* Assisting Revenue Cycle teams with difficult and unresolved issues that arise regarding underpayments, errors with credentialing or other payor contract issues.
* Ability to interpret and analyze ASC contract modeling and Physician reimbursement methodologies as needed to support negotiations. Works collaboratively and effectively to identify any errors in analysis, trends in utilization of services, and issues with underpayments or overpayments by payors.
* Develops solid positive relationships with payor representatives, including payor negotiators and provider relations representatives.
* Establishes relationships with internal market leadership, CEO/CFO teams, ASC and Provider Group Administrators, and Business office managers.
* Works with IPAs/ACO's and other physician organizations that may be the conduit for our physician contracting efforts.
* Communicates effectively with internal leadership on the strategies, value proposition, and timing of payor renewals.
* Educates ASC staff on payor issues, trends, market changes, new payor products, etc.
* Works with analysts to review payments received after new contract implementation to ensure compliance and to compare to originally modeled results.
* Ensures that any automatic renewal increases in provider contracts are implemented timely and accurately by payors.
* Works with facility and group leadership to set appropriate charge levels for the market and modify when appropriate. Assists with notifications to payors of chargemaster updates. Implements amendments to agreements or communications as necessary to make rate adjustments required as a result of charge changes.
* Provides detailed monthly reporting to ASCs and attends and provides updates to ASCs at quarterly meetings. Provides updates on payor negotiations to internal leadership through these reports and communications. Presents reports to internal customers.
* Understands the market for ASC reimbursement in assigned geography, and seeks to achieve targeted market level reimbursement in all product negotiations.
* Provides periodic and ad hoc payer reports and contract documents for executives, third party vendors, etc.
* Ensures that contract document system is loaded accurately for all payor contract agreements.

ADDITIONAL DUTIES & RESPONSIBILITIES:

PHYSICAL DEMANDS:

Requires sitting for long periods of time. Some bending, lifting, stooping and stretching required. Requires range of hearing and eyesight. Requires eye-hand coordination and manual dexterity to operate office equipment such as computer keyboard, photocopier, telephone and calculator.

WORKING CONDITIONS:

Normal office environment or work from home environment.

MINIMUM QUALIFICATIONS:

* Bachelor's degree required in business, technology or healthcare related field.
* 2+ years of negotiation or provider relations experience between providers and major commercial payors in markets in the U.S. Experience with physician and ASC reimbursement methodologies.
* Experience working with clinically integrated networks, ACO's, or other population health initiatives a plus.
* Experience working with payors and billing office staff to resolve payment discrepancies.
* Basic understanding of healthcare CPT coding and billing.
* Excellent quantitative and analytical skills, with attention to detail to ensure that modeling for negotiations is accurate
* Moderate knowledge of Excel and/or ability to expand knowledge quickly.
* Solid understanding of payer contract reimbursement methodologies and application of payor policies on reimbursement expected under existing and future agreements.
* Strong writing skills and ability to communicate effectively in order to negotiate key terms of payor agreements.
* Understanding of healthcare industry trends in payor negotiations including contract language, product development trends, pay for performance programs, bundled payment programs, etc.
* Understanding of provider reimbursement methodologies from Medicare, and knowledge of how Medicare reimbursement is updated from time to time.
* Must be self-motivated and able to work independently. Inquisitive nature and interest in sharing knowledge among team members.
* Must be able to provide timely written and verbal communication of complex negotiations to internal leadership.
* Experience managing multiple projects and negotiations with varying teams and deadlines.
* Strong communication skills necessary.
* Team orientation toward success.

Manager, ASC and Physician Group Contracting (Remote)

Surgery Partners
Remote or California
Manager, ASC and Physician Group Contracting - This position is fully remote and can be worked from any state!
ESSENTIAL FUNCTIONS:

* Develop strategies for payor negotiations based up on the value proposition of the ASCs and physician groups assigned to you. Physician contracting will include Anesthesia physicians and CRNAs. Works with facility leadership to implement payor strategies and determine alternatives when challenges arise.
* Works to achieve facility specific budgets for payor contract reimbursement. Establishes goals for physician reimbursement based on market dynamics and leverage, and ensures our physicians are contracted with all payors where our facilities have contracts.
* Assists with major payor negotiations lead by Sr. Director as necessary. Actively manages agreements between Surgery Partners ASCs and Physicians groups, including Commercial Payors, Managed Medicare plans, Managed Medicaid plans, worker's compensation, and exchange plans.
* Assisting Revenue Cycle teams with difficult and unresolved issues that arise regarding underpayments, errors with credentialing or other payor contract issues.
* Ability to interpret and analyze ASC contract modeling and Physician reimbursement methodologies as needed to support negotiations. Works collaboratively and effectively to identify any errors in analysis, trends in utilization of services, and issues with underpayments or overpayments by payors.
* Develops solid positive relationships with payor representatives, including payor negotiators and provider relations representatives.
* Establishes relationships with internal market leadership, CEO/CFO teams, ASC and Provider Group Administrators, and Business office managers.
* Works with IPAs/ACO's and other physician organizations that may be the conduit for our physician contracting efforts.
* Communicates effectively with internal leadership on the strategies, value proposition, and timing of payor renewals.
* Educates ASC staff on payor issues, trends, market changes, new payor products, etc.
* Works with analysts to review payments received after new contract implementation to ensure compliance and to compare to originally modeled results.
* Ensures that any automatic renewal increases in provider contracts are implemented timely and accurately by payors.
* Works with facility and group leadership to set appropriate charge levels for the market and modify when appropriate. Assists with notifications to payors of chargemaster updates. Implements amendments to agreements or communications as necessary to make rate adjustments required as a result of charge changes.
* Provides detailed monthly reporting to ASCs and attends and provides updates to ASCs at quarterly meetings. Provides updates on payor negotiations to internal leadership through these reports and communications. Presents reports to internal customers.
* Understands the market for ASC reimbursement in assigned geography, and seeks to achieve targeted market level reimbursement in all product negotiations.
* Provides periodic and ad hoc payer reports and contract documents for executives, third party vendors, etc.
* Ensures that contract document system is loaded accurately for all payor contract agreements.

ADDITIONAL DUTIES & RESPONSIBILITIES:

PHYSICAL DEMANDS:

Requires sitting for long periods of time. Some bending, lifting, stooping and stretching required. Requires range of hearing and eyesight. Requires eye-hand coordination and manual dexterity to operate office equipment such as computer keyboard, photocopier, telephone and calculator.

WORKING CONDITIONS:

Normal office environment or work from home environment.

MINIMUM QUALIFICATIONS:

* Bachelor's degree required in business, technology or healthcare related field.
* 2+ years of negotiation or provider relations experience between providers and major commercial payors in markets in the U.S. Experience with physician and ASC reimbursement methodologies.
* Experience working with clinically integrated networks, ACO's, or other population health initiatives a plus.
* Experience working with payors and billing office staff to resolve payment discrepancies.
* Basic understanding of healthcare CPT coding and billing.
* Excellent quantitative and analytical skills, with attention to detail to ensure that modeling for negotiations is accurate
* Moderate knowledge of Excel and/or ability to expand knowledge quickly.
* Solid understanding of payer contract reimbursement methodologies and application of payor policies on reimbursement expected under existing and future agreements.
* Strong writing skills and ability to communicate effectively in order to negotiate key terms of payor agreements.
* Understanding of healthcare industry trends in payor negotiations including contract language, product development trends, pay for performance programs, bundled payment programs, etc.
* Understanding of provider reimbursement methodologies from Medicare, and knowledge of how Medicare reimbursement is updated from time to time.
* Must be self-motivated and able to work independently. Inquisitive nature and interest in sharing knowledge among team members.
* Must be able to provide timely written and verbal communication of complex negotiations to internal leadership.
* Experience managing multiple projects and negotiations with varying teams and deadlines.
* Strong communication skills necessary.
* Team orientation toward success.

Certified Nurse Assistant Inpatient (PRN Night Shift)

Surgery Partners
Mesa, AZ
Under the supervision of the registered nurse, assists patients with activities of daily living, providing basic nursing care to patients and assists in the maintenance of a safe and clean environment. Demonstrates the ability to provide clerical support and receptionist duties to enhance delivery of patient care. Demonstrates the ability to work under pressure and in situations that demand patience, tact, stamina and endurance. Other duties assigned.

Certified Nurse Assistant Inpatient (PRN Day Shift)

Surgery Partners
Mesa, AZ
Under the supervision of the registered nurse, assists patients with activities of daily living, providing basic nursing care to patients and assists in the maintenance of a safe and clean environment. Demonstrates the ability to provide clerical support and receptionist duties to enhance delivery of patient care. Demonstrates the ability to work under pressure and in situations that demand patience, tact, stamina and endurance. Other duties assigned.

Staff Nurse OR (Full Time)

Surgery Partners
Mesa, AZ
Directs and/or provides professional perioperative nursing care for an assigned group of patients across the age continuum. Utilizes the nursing process of assessment, planning, implementation and evaluation to direct or provide nursing care. Provides supervision and guidance to other members of the operating room staff; and may be authorized, in the absence of the Director Surgical Services, to make decisions affecting the operating of the surgical suite.

RN - Inpatient (PRN Nights)

Surgery Partners
Mesa, AZ

Insurance Verifier

Surgery Partners
California

Certified Nursing Assistant CNA

Surgery Partners
California

RN Or

Surgery Partners
California

Orderly (Per Diem)

Surgery Partners
California

OR Technician - Per Diem

Surgery Partners
California

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