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Become A Surgery Scheduler

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Working As A Surgery Scheduler

  • Interacting With Computers
  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $33,040

    Average Salary

What Does A Surgery Scheduler Do At HCA, Hospital Corporation of America

* Responsibilities include all surgery scheduling functions.
* This includes the coordination of surgical times, equipment, special request and insurance information.
* Involved in day-to-day marketing activities within the center and outside the center as directed.
* Schedules all operative procedures and overnight stays according to company policy.
* Coordinates time, equipment and special requests of staff.
* Liaison with the doctor's office staff.
* Inputs data using the information from clinical history.
* Performs other duties as assigned.
* As scheduling allows, assists the clinical staff when necessary

What Does A Surgery Scheduler Do At Ascension Health

* Gathers necessary demographic and clinical information and enters into appropriate database.
* Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
* May communicate pre-service requirements and instructions.
* Schedules patient procedures in a manner that most efficiently utilizes the time and clinical resources.
* Makes necessary adjustments to the surgical schedule as changes occur to coordinate resources.
* Coordinates and communicates schedules.
* May assist with the coordination of activities, such as insurance pre-certification/authorization and resource usage and changes

What Does A Surgery Scheduler Do At UPMC

* Answer and respond to all incoming telephone inquiries utilizing UPP customer service standards.
* Coordinate and schedule all necessary pre-testing and orders given by the attending physician(s).
* Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
* Ensure all billing and insurance information is current and accurate.
* Ensure that informed consents are signed.
* Obtain pre-certification and/or referral prior to the date of the procedure.
* Perform all responsibilities in a manner that demonstrates appropriate behavior towards staff, peers and other department personnel as defined in the departmental and UPMC/UPP job performance standards.
* Employee can be relied upon to work steadily and effectively and for punctuality and regularity of attendance.
* Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
* Provide patients with pre and postoperative instruction according to service specific guidelines.
* Schedule all post-operative appointments

What Does A Surgery Scheduler Do At Oregon Medical Group

* Receive and assess information from physician/nurse concerning procedures and preliminary diagnosis.
* Request any additional information needed to adequately support diagnosis.
* Consult with patients concerning expectations, pre-admission process, appointments for ancillary services, and scheduling pre-operative appointment.
* Schedule surgery—coordinating surgeon’s schedule, OR schedule, surgery assist, and other surgeons for combined procedures.
* Assess and confirm referral process is in place, with appropriate coding for surgical procedure.
* Confirm insurance eligibility.
* Using knowledge of billing codes and diagnosis codes, proceed with prior authorization of the services – including insurance companies, worker’s comp and MCOs.
* Keep accurate records of PA numbers.
* Coordinate with OR and Surgical Assist concerning dates, cancellations or procedure changes.
* Appropriately and timely release surgical blocks according to protocols.
* Obtain and process surgical reports from hospital.
* Prepare OP reports and H&P with appropriate documentation for coder to process.
* Assist with general business office functions, including, but not limited to assisting patients with co-pays and insurance concerns, answering business office phones, entering registrations and referrals.
* Provide all staff with accurate and updated information about surgery schedule changes, to minimize rescheduling and facilitate appropriate use of the physician’s time.
* Maintain strictest confidentiality.
* Ongoing Customer Service Training.
* Perform other duties as assigned

What Does A Surgery Scheduler Do At Verity Medical Foundation

* Answers the telephone in a courteous manner.?
* Schedules patients for office visits, procedures, surgeries, and exams by using the company computer systems, making sure all pertinent information is obtained.?
* Maintains the physicians' schedules as directed by Branch Manager, including meetings, procedures, surgeries, physician time off, and other commitments to ensure smooth patient flow.?
* Routes non-appointment calls to the appropriate department or person according to established procedure.?
* Takes messages.?
* Assists in ensuring that medical records are available and prepared for scheduled appointments.?
* Distributes and explains materials and preparations to patients.?
* Requests exam reports from outside entities.?
* Works closely with physician, technicians, technologists, nurses, and medical assistants to schedule procedures, exams, and surgeries.?
* Obtains requisitions and authorizations.?
* Verifies HMO eligibility, if applicable?
* Collects co-pays/office payments at time of registration;?
* Reconciles cash drawer and deposits all monies in branch safe at the end of the day;?
* Collects charge tickets from the back staff, enters all charges, and closes the encounters by end of day or within 48 hours;?
* Maintains office supply inventory levels by completing appropriate requisitions and ordering stock according to established par levels?
* Performs other duties as assigned

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How To Become A Surgery Scheduler

High school graduates who have experience using computer software applications, such as word processing and spreadsheets, usually qualify for entry-level positions. Although most secretaries learn their job in several weeks, many legal and medical secretaries require additional training to learn industry-specific terminology. Executive secretaries usually need several years of related work experience.


High school graduates can take courses in word processing and office procedures at technical schools or community colleges. Some temporary placement agencies also provide training in word processing, spreadsheet, and database software.

Some medical and legal secretaries learn industry-specific terminology and practices by attending courses offered at community colleges or technical schools. For executive secretary positions, employers increasingly prefer to hire those who have taken some college courses or have a bachelor’s degree.


Secretaries and administrative assistants typically learn their skills through short-term on-the-job training, usually lasting a few weeks. During this time they learn about administrative procedures, including how to prepare documents. Medical and legal secretaries’ training may last several months as they learn industry-specific terminology and practices.

Work Experience in a Related Occupation

Executive secretaries can gain experience by working in administrative positions that have less challenging responsibilities. Many secretaries and administrative assistants advance to higher level administrative positions.

Licenses, Certifications, and Registrations

Although not required, certification can demonstrate competency to employers.

The International Association of Administrative Professionals offers the Certified Administrative Professional (CAP) certification. Candidates must have a minimum of 2 to 4 years of administrative work experience, depending on their level of education, and pass an examination.

Legal secretaries have several certification options. For example, those with 1 year of general office experience, or who have completed an approved training course, can acquire the Accredited Legal Professional (ALP) certification through a testing process administered by NALS (previously known as National Association of Legal Secretaries). NALS also offers the Professional Legal Secretary (PLS) certification, considered to be an advanced certification for legal support professionals.

The Certified Legal Secretary Specialist (CLSS) certification is conferred by Legal Secretaries International in areas such as intellectual property, criminal law, civil litigation, probate, and business law. Candidates typically need to have 5 years of legal experience and pass an examination to become certified.


Secretaries and administrative assistants generally advance to other administrative positions with more responsibilities, such as office supervisor, office manager, or executive secretary.

With additional training, many legal secretaries become paralegals or legal assistants.

Important Qualities

Integrity. Many secretaries and administrative assistants are trusted to handle sensitive information. For example, medical secretaries collect patient data that is required, by law, to be kept confidential in order to protect patient privacy.

Interpersonal skills. Secretaries and administrative assistants interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others to create a positive work environment and client experience.

Organizational skills. Secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently.

Writing skills. Secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.

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Surgery Scheduler jobs

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Surgery Scheduler Career Paths

Surgery Scheduler
Patient Care Coordinator Office Administrator Accounts Receivable Specialist
Accounts Receivable Manager
6 Yearsyrs
Licensed Practical Nurse MD Office Manager
Administrative Manager
6 Yearsyrs
Referral Coordinator Office Administrator Administrative Coordinator
Administrative Supervisor
5 Yearsyrs
Licensed Practical Nurse Instructor Personal Trainer
Assistant General Manager
5 Yearsyrs
Patient Care Coordinator Nurse Manager Office Manager
Billing Manager
7 Yearsyrs
Referral Coordinator Billing Specialist
Billing Supervisor
6 Yearsyrs
Finance Counselor Business Office Manager
Business Office Director
8 Yearsyrs
Registered Nurse Case Manager Human Resources Coordinator
Business Office Manager
8 Yearsyrs
Billing Specialist Specialist Case Manager
Career Manager
6 Yearsyrs
Front Office Manager Legal Assistant Assistant Office Manager
Executive Assistant/Office Manager
6 Yearsyrs
Finance Counselor Account Manager Billing Specialist
Medical Billing Manager
6 Yearsyrs
Insurance Verification Specialist Scheduler Medical Transcriptionist
Medical Office Manager
5 Yearsyrs
Billing Specialist Home Health Aid Unit Secretary
Office Manager
5 Yearsyrs
Scheduler Operations Manager Human Resources Coordinator
Office Manager Of Human Resources
6 Yearsyrs
Ophthalmic Technician Registered Nurse Nurse Manager
Patient Services Manager
8 Yearsyrs
Registered Nurse Clinical Manager Practice Manager
Practice Administrator
10 Yearsyrs
Scheduler Scheduling Coordinator Billing Specialist
Practice Manager
9 Yearsyrs
Ophthalmic Technician Office Manager Billing Manager
Revenue Manager
8 Yearsyrs
Front Office Manager Property Manager Customer Care Representative
Senior Representative
5 Yearsyrs
Insurance Verification Specialist Specialist Service Specialist
Senior Service Specialist
5 Yearsyrs
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Surgery Scheduler Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Portuguese

  • Carrier

  • Russian

  • Chinese

  • Vietnamese

  • Romanian

  • Lithuanian

  • French

  • Mandarin

  • Hindi

  • Korean

  • Cantonese

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Surgery Scheduler

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Surgery Scheduler Education

Surgery Scheduler

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Top Skills for A Surgery Scheduler


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Top Surgery Scheduler Skills

  1. Surgical Procedures
  2. Schedule Surgeries
  3. Orthopedic Surgeons
You can check out examples of real life uses of top skills on resumes here:
  • Scheduled patients' surgical procedures in accordance with established protocols.
  • Schedule surgeries Call patients Schedule Patient Appointments with Doctors Fax and call doctor offices and hospitals
  • Managed all patients for two orthopedic surgeons; their specializations included knees, shoulders, hips, feet, and ankles.
  • Collected necessary records from electronic medical records and scanning in information to add to patient's electronic chart.
  • Obtain proper authorization from insurance companies Communicate patient financial responsibility to patient in timely manner

Top Surgery Scheduler Employers

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