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Surgery scheduler skills for your resume and career

Updated January 8, 2025
5 min read
Surgery scheduler example skills
Below we've compiled a list of the most critical surgery scheduler skills. We ranked the top skills for surgery schedulers based on the percentage of resumes they appeared on. For example, 26.2% of surgery scheduler resumes contained patients as a skill. Continue reading to find out what skills a surgery scheduler needs to be successful in the workplace.

15 surgery scheduler skills for your resume and career

1. Patients

Here's how surgery schedulers use patients:
  • Educated patients on procedures, performed verification and authorizations of surgeries with insurance companies and prepared charts for physicians.
  • Handled extensive telephone communications, provided scheduling services for patients, inputting confidential information in and automated system.

2. Medical Terminology

Here's how surgery schedulers use medical terminology:
  • Utilized adequate knowledge of CPT coding and medical terminology.
  • Represent Strong Medical Terminology vocabulary and surgical knowledge.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how surgery schedulers use customer service:
  • Communicated closely with doctor's offices to provide high level of reliable personalized customer service.
  • Provided professional customer service to physician offices, surgical staff, and ancillary departments.

4. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how surgery schedulers use patient care:
  • Streamlined surgery and office scheduling, allowing physician more family time without compromising patient care.
  • Coordinated post-operative patient care services and transportation.

5. Surgical Procedures

Surgical procedures include the list of tasks that are done while doing surgery. Usually, a surgical procedure involves an incision with instruments, performed to repair damage or heal the disease in a living body. Surgical procedures are performed by trained individuals such as surgeons, doctors, and nurses.

Here's how surgery schedulers use surgical procedures:
  • Schedule surgical procedures, verify insurance, and obtain referrals and authorizations from insurance companies and physicians.
  • Scheduled all surgical procedures in addition to implementing and operating administrative and automated systems for the Department.

6. Surgery Scheduling

Here's how surgery schedulers use surgery scheduling:
  • Experienced in surgery scheduling in six different hospitals, and five different Ambulatory centers, authorizations and eligibility check.
  • Gathered and analyzed performance metrics to ensure efficient utilization of operating time using an electronic surgery scheduling program.

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7. Anesthesia

Anesthesia is a treatment done to prevent or relieve the feeling of pain during a procedure like a tooth extraction, minor and major surgery, giving birth, and others. Typically, an anesthesiologist, doctors, nurses, and other health professionals use it. Depending on the so that their patients will be in a state of control or lose their sensation.

Here's how surgery schedulers use anesthesia:
  • Schedule and record operative and anesthesia procedures* Verify physician privileges* Notify physicians of delinquent records* Adjust schedule to accommodate emergencies and cancellations
  • Scheduled surgeries for 16 orthopedic surgeons including: coordination between hospitals, anesthesia, and other orthopedic representatives.

8. CPT

CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

Here's how surgery schedulers use cpt:
  • Review CPT Codes to determine are eligibility for inpatient or outpatient reimbursement.
  • Verified benefits according to CPT and authorized procedures.

9. Pre-op

Here's how surgery schedulers use pre-op:
  • Park, Houston, Texas; PACU, Pre-Op Units and Pre-Op Screening Unit: Follow-up Calls Post surgery.
  • Order office supplies for the OR, Pre-Op, Surgical testing, Endoscopy and the Recovery room.

10. Insurance Verification

Here's how surgery schedulers use insurance verification:
  • Perform patient registration and insurance verification according to requirements needed by insurance or scheduling.
  • Performed insurance verification and obtained referrals.

11. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how surgery schedulers use data entry:
  • Include data entry and all appointment information into medical scheduling system.
  • Performed data entry of post-operative surgery cases.

12. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how surgery schedulers use phone calls:
  • Answer phone calls and questions and direct to proper personnel, coordinate referrals to outside physicians' offices and imaging centers.
  • Performed clerical duties in a medical office, such as taking and making phone calls, scheduling appointments and filing.

13. Patient Appointments

Here's how surgery schedulers use patient appointments:
  • Scheduled new patient appointments and scanned medical information into medical records.
  • Handled telephones, schedule/cancel/reschedule patient appointments as necessary.

14. Surgical Cases

Here's how surgery schedulers use surgical cases:
  • Scheduled surgical cases for the operating room which included specialized equipment.
  • Schedule surgeries and communicates with hospital staff in coordinating surgical cases

15. Front Desk

Here's how surgery schedulers use front desk:
  • Maintain full responsibility for front desk operations for inpatient and outpatient imaging center.
  • Cross trained with front desk/administrative procedures.
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List of surgery scheduler skills to add to your resume

Surgery scheduler skills

The most important skills for a surgery scheduler resume and required skills for a surgery scheduler to have include:

  • Patients
  • Medical Terminology
  • Customer Service
  • Patient Care
  • Surgical Procedures
  • Surgery Scheduling
  • Anesthesia
  • CPT
  • Pre-op
  • Insurance Verification
  • Data Entry
  • Phone Calls
  • Patient Appointments
  • Surgical Cases
  • Front Desk
  • Patient Education
  • Excellent Organizational
  • Word Processing
  • HIPAA
  • Office Equipment
  • Insurance Benefits
  • Patient Demographics
  • Consent Forms
  • Insurance Eligibility
  • Necessary Paperwork
  • Computer System
  • ICD-9
  • Insurance Coverage
  • Appointment Scheduling
  • Patient Charts
  • Medical Clearance
  • Scheduling System
  • DR
  • MRI
  • Patient Procedures
  • Vital Signs
  • Patient Insurance
  • Post-Op Appointments
  • Patient Registration
  • Insurance Authorizations
  • Outpatient Procedures
  • Post-Operative Appointments
  • Office Procedures
  • Medicaid
  • EKG
  • Surgery Procedures
  • Hippa
  • Urology

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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