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Business Operations Manager jobs at SCA Health

- 8466 jobs
  • Dialysis Program Manager Registered Nurse - RN

    Fresenius Medical Care 3.2company rating

    Prescott Valley, AZ jobs

    On-Site - You will be required to be physically present at the office or workplace during your working hours PURPOSE AND SCOPE: Manages patient care in home therapies programs while maintaining cost-effective clinical operations. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies programs. PRINCIPAL DUTIES AND RESPONSIBILITIES: Manages the operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing. Directs activities related to the area's strategic plans, goals and objectives ensuring alignment with those of the region, division, and company. Implements quality goals and action plans to achieve quality standards. Collaborates with operations leaders, market development, in-center leadership and patient education and quality teams to promote home therapies growth in assigned programs. Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators. Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD). Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment. Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same. Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications. Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner. Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success. Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems. Ensures regulatory, compliance, and audit activities are accomplished on time. Orients and supports all new home therapies staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff. Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations. Provides leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters. Performs other related duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Travel required between assigned facilities and various locations within the region up to 25% of the time. Travel to regional, Business Unit and Corporate meetings may be required. SUPERVISION: Responsible for the direct supervision of various levels of Home Therapies staff. EDUCATION: Graduate of an accredited School of Nursing (R.N.) Advanced education preferred. Current appropriate state licensure. EXPERIENCE AND REQUIRED SKILLS: Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience. 3+ years' supervisory or project/program management experience preferred. Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients. Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees. Performance management and decision making. Successfully complete CPR Certification with maintenance as required. EOE, disability/veterans
    $74k-121k yearly est. 4d ago
  • Dialysis Program Manager Registered Nurse - RN

    Fresenius Medical Care 3.2company rating

    East Brunswick, NJ jobs

    PURPOSE AND SCOPE: Manages patient care in home therapies programs while maintaining cost-effective clinical operations. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies programs. PRINCIPAL DUTIES AND RESPONSIBILITIES: Manages the operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing. Directs activities related to the area's strategic plans, goals and objectives ensuring alignment with those of the region, division, and company. Implements quality goals and action plans to achieve quality standards. Collaborates with operations leaders, market development, in-center leadership and patient education and quality teams to promote home therapies growth in assigned programs. Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators. Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD). Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment. Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same. Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications. Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner. Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success. Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems. Ensures regulatory, compliance, and audit activities are accomplished on time. Orients and supports all new home therapies staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff. Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations. Provides leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters. Performs other related duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Travel required between assigned facilities and various locations within the region up to 25% of the time. Travel to regional, Business Unit and Corporate meetings may be required. SUPERVISION: Responsible for the direct supervision of various levels of Home Therapies staff. EDUCATION: Graduate of an accredited School of Nursing (R.N.) Advanced education preferred. Current appropriate state licensure. EXPERIENCE AND REQUIRED SKILLS: Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience. 3+ years' supervisory or project/program management experience preferred. Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients. Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees. Performance management and decision making. Successfully complete CPR Certification with maintenance as required. EOE, disability/veterans
    $83k-130k yearly est. 4d ago
  • Program Manager, Licensed

    VNS Health 4.1company rating

    Islandia, NY jobs

    Manages and oversees the administration of a Behavioral Health Services (BHS) program, including the appropriate utilization and management of staff and the quality of program participants care with an emphasis upon an inter-disciplinary team approach to the delivery of care. Works under general direction. What We Provide Attractive sign-on bonus and referral bonus opportunities Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do Provides clinical supervision to staff including assigning, monitoring and evaluating cases for clinical team(s). Conducts regularly scheduled team meetings. Provides back-up coverage for program leadership as required. Manages triage and case assignment procedures, new referrals, liaison activities, and staff scheduling to insure adequate coverage at all times. Collaborates with other team members and Behavioral Health Services (BHS) leadership in formulating clinical and administrative policies and procedures, preparing policy and procedure manuals, implementing and maintaining established policies and procedures, and proposing modifications and revisions of policies and procedures, as indicated. Collects, tracks, and monitors progress and outcomes for all staff assigned to the team(s); produces and maintains detailed reports for all data pertinent to the program. Reports relevant data to funders and central administration as needed. • Oversees the maintenance of updated case records for team(s) through EMR and coordinates effective electronic communication throughout all provider databases, as needed. Maintains case records in accordance with program policies/procedures, as well as VNS Health, city, and state standards and regulatory requirements. Monitors the program budget and is knowledgeable of all financial aspects of the program, including, but not limited to, reimbursement and purchasing. Ensures volume and productivity meet program standards and operations. Oversees compliance of quality and performance indicators, and supervises staff to achieve goals. Performs internal audits to ensure compliance with policies and procedures and takes corrective action, as necessary to address deficiencies. Provides clinical subject matter expertise and serves as a resource to supervisors, clinicians and staff. • Provides assessment, direct services to program participants and families in the community; advises and consults in case conferences, staff meetings, and discharge planning as needed. Promotes positive relationships within VNS Health and other community service organizations. Serves as program liaison to other community agencies, negotiating formal liaison and organizing consultation and education for referral sources. Participates in 24/7 on-call coverage schedule and performs on-call duties, as required. Investigates complaints registered by program participants, completes Incident Reports and other safety and quality reports within required time frames. Collaborates with program leadership and other staff in the development and implementation of in-service education programs. Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions, and terminations, as appropriate. Oversees the development of systems and records for billing each MCO. Qualifications Licenses and Certifications: Valid New York State driver's license may be based on program needs required License and current registration to practice as a Nurse, Social Worker, Psychologist, Marriage and Family Therapist, Mental Health Counselor or other related license in the State of New York required For IMT: LCSW required or LMHC Education: Master's Degree degree in Social Work, Psychology, Marriage and Family Therapy, Mental Health Counseling, Nursing or other related field required Work Experience: Minimum of five years of supervisory and administrative experience with demonstrated competency in program management, budget management, and community relations required Strong interpersonal and leadership skills required. Knowledge of Microsoft applications required For Adult Services: Prior experience working in a community behavioral health care setting required Experience with EMR systems preferred Knowledge of city and state agency and/or managed care functioning preferred Pay Range USD $77,200.00 - USD $96,500.00 /Yr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
    $77.2k-96.5k yearly 4d ago
  • Program Manager, Licensed

    VNS Health 4.1company rating

    New York, NY jobs

    Manages and oversees the administration of a Behavioral Health Services (BHS) program, including the appropriate utilization and management of staff and the quality of program participants care with an emphasis upon an inter-disciplinary team approach to the delivery of care. Works under general direction. What We Provide Attractive sign-on bonus and referral bonus opportunities Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do Provides clinical supervision to staff including assigning, monitoring and evaluating cases for clinical team(s). Conducts regularly scheduled team meetings. Provides back-up coverage for program leadership as required. Manages triage and case assignment procedures, new referrals, liaison activities, and staff scheduling to insure adequate coverage at all times. Collaborates with other team members and Behavioral Health Services (BHS) leadership in formulating clinical and administrative policies and procedures, preparing policy and procedure manuals, implementing and maintaining established policies and procedures, and proposing modifications and revisions of policies and procedures, as indicated. Collects, tracks, and monitors progress and outcomes for all staff assigned to the team(s); produces and maintains detailed reports for all data pertinent to the program. Reports relevant data to funders and central administration as needed. Oversees the maintenance of updated case records for team(s) through EMR and coordinates effective electronic communication throughout all provider databases, as needed. Maintains case records in accordance with program policies/procedures, as well as VNS Health, city, and state standards and regulatory requirements. Monitors the program budget and is knowledgeable of all financial aspects of the program, including, but not limited to, reimbursement and purchasing. Ensures volume and productivity meet program standards and operations. Oversees compliance of quality and performance indicators, and supervises staff to achieve goals. Performs internal audits to ensure compliance with policies and procedures and takes corrective action, as necessary to address deficiencies. Provides clinical subject matter expertise and serves as a resource to supervisors, clinicians and staff. Provides assessment, direct services to program participants and families in the community; advises and consults in case conferences, staff meetings, and discharge planning as needed. Promotes positive relationships within VNS Health and other community service organizations. Serves as program liaison to other community agencies, negotiating formal liaison and organizing consultation and education for referral sources. Participates in 24/7 on-call coverage schedule and performs on-call duties, as required. Investigates complaints registered by program participants, completes Incident Reports and other safety and quality reports within required time frames. Collaborates with program leadership and other staff in the development and implementation of in-service education programs. Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions, and terminations, as appropriate. Oversees the development of systems and records for billing each MCO. Qualifications Licenses and Certifications: Current registration to practice as a Nurse, Social Worker, Psychologist, Marriage and Family Therapist, Mental Health Counselor or other related license in the State of New York required For IMT: LCSW or LMHC required Education: Master's Degree degree in Social Work, Psychology, Marriage and Family Therapy, Mental Health Counseling, Nursing or other related field required Work Experience: Minimum of five years of supervisory and administrative experience with demonstrated competency in program management, budget management, and community relations required Strong interpersonal and leadership skills required. Knowledge of Microsoft applications required Pay Range USD $77,200.00 - USD $96,500.00 /Yr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
    $77.2k-96.5k yearly 4d ago
  • Operations Manager Interventional Cardiology and Radiology Services Mount Carmel East Hospital

    Mount Carmel Health System 4.6company rating

    Columbus, OH jobs

    *Employment Type:* Full time *Shift:* *Description:* Operations Manager of Interventional/Diagnostic Services serves as the front line leader to plan, organize, staff, direct and insure collaborative multidisciplinary patient care delivery across numerous departments including cardiac cath lab, EP lab, interventional radiology, and prep/recovery nursing. Functions within the standards, policies, procedures and guidelines of the Organization. • Works collaboratively with physicians in developing programs and patient care services. • Coordinates and integrates interdepartmental and intradepartmental services. • Responsible for total manpower supervision for all personnel in the invasive and diagnostic areas. • Responsible for financial, supply, equipment control and cost-containment in the diagnostic and interventional services. • Practices within the scope of current nursing or radiology tech guidelines and approved policies and procedures. • Maintains confidentiality in all situations involving Mount Carmel Health systems, customers, employees, and stakeholders.Position Purpose: The Interventional Services Manager functions is responsible for planning, organizing, staffing, directing, and monitoring the operations of assigned sections. Assesses, plans, implements, directs, controls and analyzes all non-physician aspects of Interventional Services operations in conjunction with other Interventional Services Operations Managers and the System Radiology Services Director. Works in collaboration with other Interventional Services Management staff and Interventional Services Radiologists in aspects of radiology services to achieve strategic and operational objectives of the Mount Carmel Health System Interventional Services. *What we are looking for:* * Education: Graduate of an approved Radiology Technology program. B.A. or B.S. degree preferred. * Licensure / Certification: Registered by the American Registry of Radiologic Technologist (ARRT) required. Valid State of Ohio Radiological License required. * Experience: Minimum of five years Interventional Services operations management experience required. Practical experience and/or a basic knowledge of the various sub-specialty radiology imaging modalities required. * Effective Communication Skills * Possesses excellent business acumen, project management, and problem-solving skills. * Possesses ability to coach and mentor associates. * Ensures the professional / technical expertise of associates *What you will do:* * Works in collaboration with the System Radiology Director according to ACR and Joint Commission standards * Managing Performance: Provides coaching, direction, and supervision for cost center(s) staff members with 24-hour accountability for operations. Recruits, develops, counsels, evaluates, and retains staff within appropriate HR policies and guidelines. Ensures work schedules and daily assignments are established. * Financial Performance: Ensures financial performance and profitability through the development and monitoring of the assigned cost centers operating and capital budgets. * Participates in professional activities and maintains professional affiliations to keep abreast of trends, changes, regulations, and legislation in the field. * Analyzes variances from budget on a monthly basis for cost centers, prepares detailed documented reports of such variances and provides justifications/explanations and action plans if appropriate. * Represents Interventional services areas of responsibility for system-wide and Trinity-wide initiatives. * Develops, recommends, and implements plans, goals and policies for areas of responsibility for resource management of the department, including budget and allocation of human resources, capital expenditures, physical facilities and supplies. Monitors and evaluates resource utilization and productivity. *Position Highlights and Benefits:* * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement starting on day one. * RN to BSN tuition 100% paid at Mount Carmel's College of Nursing. * Relocation assistance (geographic and position restrictions apply). * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. *Ministry/Facility Information:* Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $30k-41k yearly est. 4d ago
  • Neonatal Program Manager RN

    Las Palmas Medical Center 4.1company rating

    Horizon City, TX jobs

    Introduction Managers thrive with us! HCA Healthcare is one of the nation's leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a(an) Neonatal Program Manager RN for our Las Palmas Medical Center team where excellence creates excellence. Benefits Las Palmas Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? Apply for our Neonatal Program Manager RN role today! Job Summary and Qualifications Neonatal Program Manager's responsibilities include Performance Improvement activities, chart review, gap identification, change implementation, daily patient rounds, policy and protocol review, and nursing education. In addition, ability to abstract information from identified high risk patient medical records as needed. This position is responsible for maintaining the integrity and confidentiality of the registry, verification and updating of information compiled and preparing reports as requested. In addition, the program manager will serve as the primary key contact for the facilities Neonatal Level III program. The roles and responsibilities will be primarily in a managerial, administrative role with clinical responsibilities based on the needs of the unit and may be adjusted from time to time to accommodate the changing needs of the unit You will demonstrate understanding of national patient safety initiatives by strict compliance to all safety protocols and procedures as required by both HCA and Las Palmas Medical Center. You will develop and oversee the curriculum for critical care training for Neonatal nurses including initial entrance into the program as well as maintenance of skills. You will provide classes/skills labs to NICU nurses regarding physiology of high-risk and VLBW newborns and management of certain conditions that require high level of care. You will collaborate with Maternal Program Manager(MPM) in preparing and conducting annual team-based simulation and/or learning scenarios for all physicians and nurses, including disaster preparation and evacuation drill. You will collaborate with MPM/Perinatal Quality Coordinator in regards to NICU patients with very high-risk conditions requiring multidisciplinary care at time of delivery and during NICU stay. This includes but is not limited to selecting nurses for care of these patients and assessing any knowledge or preparatory needs, coordinating pre and post huddles, coordinating debriefing if indicated, and follow-up education regarding any critical care occurrences. You will provide quarterly assessment of designation requirements assuring that we continue to meet the standards necessary for Level III. This includes but is not limited to nursing education, staffing assessments (both nursing and ancillary staff), appropriate use of policies and protocols and related documentation. You will co-lead QAPI for our NICU program as well as providing education and support of same for outlying facilities as required by neonatal designation. This includes but is not limited to meetings and/or assessments of quality metrics, identification of systems and/or educational gaps, participation in SEA discussions, review of transports and processes, web based and on-site sessions with outlying facilities. You will maintain Neonatal Designation Level III following Texas Department of Health (TDH) code for compliance, as well as documentation of all designation requirements and prepare all documentation necessary for any interim assessments or re-certifications as required by the State of Texas. You will attend Pediatric Section and OB Section meetings along with the Neonatal Medical Director. What qualifications you will need: Basic Cardiac Life Support must be obtained within 30 days of employment start date Neonate Resuscitate must be obtained within 30 days of employment start date (RN) Registered Nurse Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, in accordance with law and regulation. FT/PT/PRN colleagues with a compact license from a state other than Texas must: apply for Texas RN license within 60 days from hire / obtain current TX RN license within 6 months of application for TX RN license BSN required 3+ years of NICU experience Las Palmas Medical Center is a 300+ bed full-service hospital in El Paso. It is home to the region's only kidney transplant center. The facility offers a range of services including emergency care with a Level III trauma center, cardiac care, women's services, pediatric care and NICU, cancer care, and more. Las Palmas Medical Center is part of Las Palmas Del Sol Healthcare. We are a leading healthcare provider for El Paso and the surrounding region that is part of HCA Healthcare. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a(an) Neonatal Program Manager RN. Unlock your leadership potential with HCA Healthcare. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $73k-102k yearly est. 4d ago
  • Senior Director of Medical Operations - Community Health Systems (BOERNE)

    University Health 4.6company rating

    Boerne, TX jobs

    Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Vice President, Associate Chief Medical Officer University Health San Antonio, Texas Shape the Future of Community Health Overview University Health, a nationally recognized academic health system, is seeking a transformational physician leader to serve as the Vice President, Associate Chief Medical Officer (VP, ACMO). This executive position offers the opportunity to drive critical clinical initiatives and elevate the quality, safety, and efficiency of care across University Healths Community Hospitals. Working in close partnership with the Chief Medical Officer and senior leadership, the VP, ACMO will serve as a visible leader who champions the organizations commitment to continuous quality improvement, operational excellence, patient-centered care, and the principles of the Triple Aim-Plus. Key Responsibilities Lead clinical quality and safety efforts across University Health Community Hospitals. Serve as a key liaison to the Medical-Dental Staff on quality, safety, and utilization matters. Partner with clinical and operational leadership to improve access, efficiency, and patient satisfaction. Provide strategic guidance on accreditation, compliance, resource utilization, and Epic optimization. Collaborate with internal stakeholders and external partners, including academic affiliates and payers, to strengthen performance and community relationships. Drive data-informed decision-making, clinical documentation improvement, and new program development. Qualifications Medical degree from an accredited institution and current board certification by the American Board of Medical Specialties. Active, unrestricted Texas medical license and valid DEA/DPS registration. At least 10 years of direct patient care experience, with a minimum of 5 years in progressive leadership roles within hospitals or physician organizations. Preferred: Masters degree in medical management, business administration, or public health. Demonstrated success in hospital quality, safety, outcomes improvement, accreditation, and clinical leadership. Prior experience in public hospitals, integrated health systems, or academic health centers is highly desirable. Why University Health As one of the largest and most respected public health systems in Texas, University Health offers a dynamic, mission-driven environment committed to improving the health of our diverse community. We provide innovative care, cutting-edge research opportunities, and a collaborative culture that empowers leadership at all levels. xevrcyc Join Us If youre a forward-thinking physician executive looking to make a meaningful impact, we invite you to apply and lead the next chapter of excellence at University Health.
    $152k-217k yearly est. 2d ago
  • Director of Healthcare Staffing Operations

    Prime Physicians 4.0company rating

    Sioux City, IA jobs

    Director of Healthcare Staffing Operations (Hybrid - 1 Day/Week in Sioux City) Prime Physicians - North Sioux City, South Dakota, United States Prime Physicians is seeking a Director of Healthcare Staffing Operations to lead end-to-end operations across our healthcare staffing and services programs. This is a hybrid role requiring on-site presence in Sioux City one (1) day per week, with the remaining work performed remotely. The ideal candidate brings deep agency-side experience, operational rigor, and a builder's mindset to scale multi-state programs-especially those serving federal clients. Must-Have (Non-Negotiable) 8+ years of experience working at a healthcare staffing firm (agency). No exceptions. Nice to Have Registered Nurse (RN) background - preferred but not required Federal client experience (IHS, VA, DHA, HHS) - preferred but not required MBA or other master's degree - a plus, not required Job Overview You will own day-to-day and strategic operations for our healthcare staffing contracts, ensuring on-time, compliant delivery while driving margin, fill rate, and retention. This role reports to senior leadership and partners closely with Business Development, Finance, and Compliance. Key Responsibilities Operational Leadership: Oversee Program Managers and Credentialing teams; set goals, coach, and hold teams accountable to SLAs/KPIs (submittals→interviews→starts, time-to-fill, show rate, retention, gross margin). Contract Operations: Lead all operations for federal contracts related to healthcare staffing and services; ensure adherence to contract terms, deliverables, reporting cadence, and change orders. Workforce Delivery: Drive workforce planning, requisition prioritization, and fill strategy across Nursing, Allied, APPs, and Physicians; resolve escalations rapidly. Credentialing & Compliance: Ensure Joint Commission/CMS compliance, state/federal requirements, background/I-9/E-Verify, immunizations, licenses, certifications; partner with QA on audits. Process & Systems: Improve SOPs, playbooks, and handoffs across recruiting → credentialing → onboarding → timekeeping/payroll; optimize ATS/CRM usage (Ceipal preferred) and reporting. Stakeholder Management: Serve as the executive point of contact for client program leads; run QBRs, performance reviews, and corrective action plans. Financial Discipline: Monitor bill/pay stewardship, pricing, discounts, write-offs; forecast starts, revenue, gross margin; collaborate with Finance. Risk & Issue Management: Anticipate risks (licensure delays, site onboarding, housing, cancellations) and deploy mitigation plans. People & Culture: Recruit, develop, and retain high-performing operations talent; reinforce a metrics-driven, ethical, service-oriented culture. Qualifications Bachelor's degree required; MBA preferred (or equivalent leadership experience). Proven success leading multi-team operations in a healthcare staffing agency environment. Familiarity with federal contract nuances (security, onboarding, reporting) preferred. Strong command of credentialing/compliance workflows and healthcare licensure dynamics. Data-driven operator with excellent communication, negotiation, and stakeholder management skills. Proficiency with ATS/CRM (Ceipal preferred) and productivity/reporting tools. Location & Travel Hybrid: Remote role with mandatory on-site presence 1 day per week in Sioux City. Geographical proximity to Sioux City is a plus but not required. Additional travel may occur occasionally based on business needs. Compensation & Benefits Competitive base salary with leadership bonus eligibility. Comprehensive benefits (medical/dental/vision), PTO, paid holidays, and 401(k). Application Instructions Please send your resume and a short cover letter highlighting: Your agency-side healthcare staffing leadership experience (years, team sizes, modalities). Examples of KPI improvements you've led (time-to-fill, starts, retention, GM). Experience with federal healthcare programs (if applicable).
    $72k-127k yearly est. 3d ago
  • Head of Dialysis Clinical Operations (HONDO)

    University Health 4.6company rating

    Hondo, TX jobs

    Are you the right candidate for this opportunity Make sure to read the full description below. University Healthis one of the largest employers in San Antonio. We are a nationally recognized teaching hospital and consistently recognized as a leader in advanced treatment options, new technologies and clinical research.At University Health, our mission is to improve the good health of the community through high-quality compassionate patient care, innovation, education and discovery. We are currently looking for a Directorof Clinical Servicesto join our Dialysis team. This is an exciting opportunity to join a company with a reputation for exceptional service and patient care. We are committed to providing our employees with an array of medical, dental, and vision packages to support the needs of their families. Some of the wonderful benefits we offer include: Generous benefits packages Flexible hours and paid personal leave Pet insurance We are ranked as one of the best hospitals in South Texas General Responsibilities: Provides clinical direction and supervision for the University Health'sinpatient and outpatient dialysis program. Qualifications: Ideal candidate will have 3 years of both inpatient and outpatient experience. Current RN license in the State of Texas. Bachelors degree required; Master's degree in Nursing is preferred. Two years experience as the clinical nurse supervisor/charge nurse/administrator and /or director of a free standing or hospital dialysis unit is required. Three or more years as the administrator/director of a multi-system dialysis, operation is preferred. We promptly review all applications on a daily basis andhighly qualified candidates will be contacted directly for an interview. xevrcyc We are actively interviewing so apply today!
    $125k-198k yearly est. 2d ago
  • Samaritan - FT Nights - Crisis ER - 7p-7a (Sun,Mon,Wed)

    St. Peter's Health Partners 4.4company rating

    Troy, NY jobs

    *Employment Type:* Full time *Shift:* 12 Hour Night Shift *Description:* *Registered Nurse - Crisis ER- FT Nights/ Samaritan Hospital* If you are looking for an RN position on titled unit, full-time nights this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. *Position Highlights:* * *Quality of Life:* Where career opportunities and quality of life converge * *Advancement: *Strong orientation program, generous tuition allowance and career development * *Work/Life: *Positions and shifts to accommodate all schedules *What you will do:* * Deliver care, including assessing needs, planning and meetings the needs of patients in the unit *Responsibilities:* * The RN is responsible for assessing the needs of each patient where assigned * Planning the nursing care needed: including spiritual, emotional and physiological needs. Once planned, the RN is responsible for seeing that the plan of care is carried out through performance and or leadership of supervised personnel and that the plan of care is evaluated * The RN is directly accountable to the Nurse Manager for the quality of patient care delivered * The RN modifies and delivers care that is specific to the age, growth and development of patients according to the unit scope of services * When serving in the charge role, the RN is responsible for clinical and leadership functions, for assessing the needs of each patient and planning the nursing care needed to meet those needs *What you will need:* * A current license to practice as a Registered Nurse in the State of New York * Registered Nurses must possess the ability to assess, plan, direct, intervene and evaluate patient care * The RN must be able to communicate effectively, verbally and written * 1 year of RN experience is preferred *Pay Range:* $36.50 - $49.95 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $25k-44k yearly est. 3d ago
  • Clinic Operations Manager - Nursing (BOERNE)

    University Health 4.6company rating

    Boerne, TX jobs

    /RESPONSIBILITIES Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. Provides general clinic management and supervision of assigned staff in the designated clinic setting.Ensures efficient, appropriate therapeutic health care is administered to clinic patients.Supports and maintains the University Health policies, protocols, values and guest relations. EDUCATION/EXPERIENCE Bachelors Degree in Nursing is required (Magnet). Three years clinical or hospital nursing with two years of supervisory/charge experience in nursing preferred. LICENSURE Current RN licensure in the State of Texas.Certification in specialty is preferred. xevrcyc ACLS and BLS required.
    $65k-99k yearly est. 2d ago
  • Clinic Operations Manager (BOERNE)

    University Health 4.6company rating

    Boerne, TX jobs

    The following information aims to provide potential candidates with a better understanding of the requirements for this role. /RESPONSIBILITIES Provides general clinic management and supervision of assigned staff in the designated clinic setting. Ensures efficient, appropriate therapeutic health care is administered to clinic patients. Supports and maintains University Healths policies, protocols, values and guest relations. EDUCATION/EXPERIENCE Bachelors Degree in Nursing is required (Magnet). Three years clinical or hospital nursing with two years of supervisory/charge experience in nursing preferred. LICENSURE Current RN licensure in the State of Texas. xevrcyc Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
    $65k-99k yearly est. 2d ago
  • Regional Director of Operations - Broward & Palm Beach

    South Florida ENT Associates, P.A 4.3company rating

    Pembroke Pines, FL jobs

    Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5-15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key Responsibilities Operational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications • Bachelor's Degree required; Master's preferred. • 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). • Proven record of operational performance improvement and leadership of multi-location teams. • Strong analytical, communication, and organizational skills.
    $78k-101k yearly est. 1d ago
  • Manager, Diagnostic Services, Mammography

    Parkland Health Hospital System 3.9company rating

    Dallas, TX jobs

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion. Manager, Diagnostic Services, Breast Health Primary Purpose Responsible for management of assigned staff and other resources to ensure optimal services and safe patient care. Coordinates with other area managers to ensure common departmental goals are met. Acts as a liaison to physicians, administration, patients/families, and other disciplines for the department. Minimum Specifications Education Must be a graduate of an accredited Radiologic Technology program. •Must have an Associate Degree in a healthcare related field. •Bachelor's degree in a health care field or business administration is preferred. Experience •Must have eight (8) years of related healthcare experience, to include two years of leadership experience. May have an equivalent combination of education and experience to substitute for the experience requirements. Certification/Registration/Licensure Must be registered by ARRT with subspecialty certification in Mammography. State of Texas as a Medical Radiologic Technologist (MRT) Must be in possession of active, valid BLS (Healthcare Provider) level CPR credential. Responsibilities 1. Responsible for quality management practices that deliver effective and efficient services and ensure optimal patient outcomes. Collaborates with medical staff and administration to assess operations and evaluate quality. Identifies and analyzes the design of jobs and work processes implementing appropriate changes to improve effectiveness, productivity and efficiency, and patient access. Directs, reviews, and evaluates performance improvement plans/projects, utilizing performance indicators to track/trend outcomes. Organizes & facilitates maintenance of all quality initiatives within the department. 2. Directs, reviews, and evaluates delays, medical record audits, and other practice feedback. Responds to patient safety posts and investigations within established department expectations. 3. Responsible for the effective financial management of the assigned areas department, ensuring appropriate use of department resources. Develops operating and capital budgets ensuring that departments have the necessary funds to carry out established goals and objectives. Utilizes benchmarks for cost utilization and staffing levels. Demonstrates ability to flex resources to changing volume and acuity requirements. Correlates volume, revenue, and cost to meet operating requirements for all service areas. Assures departments operate within allocated resources. Manages cost per unit of service within established annual departmental and/or organizational goals or expectations. Ensures data integrity and works with department leadership to ensure accurate coding and charge capture for all exams and supplies in patient care. Develops, implements, and evaluates detailed action plans to correct variances. 4. Selects, trains, supervises, motivates, and evaluates assigned staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers. Ensures assigned staff receives opportunities to further their knowledge. Effectively delegates responsibilities. Must meet department and/or organizational expectations for turnover and retention of staff. Identifies and utilizes strategies to meet/exceed employee growth and development, as well as ensure satisfaction and quality of work-life needs. 5. Serves as a liaison between the department and the information technology divisions coordinating and monitoring the implementation of various programs and systems such as the EMR and PACS to ensure the appropriate clinical operation and patient safety as requirements change. Coordinates facilitates, and trends software upgrades and optimization of various systems impacting the department. Must participate in various user groups to ensure required clinical operations are maintained and supported. Oversees connectivity of department modality equipment to integrated technologies. Communicates changes and provides technical guidance to staff as needed. Troubleshoots system and equipment issues as needed. 6. Performs exams/procedures as needed. Accesses and handles selected medications with scope of licensure. 7. Identifies achievable initiatives to improve work processes and improve customer (internal as well as external) satisfaction. Formally makes recommendations to leadership in writing with an implementation plan. Responsible for monitoring satisfaction results as appropriate to ensure the support of the overall goals of the department and the mission of Parkland. Meets or exceeds annual patient satisfaction goals established by leadership and Parkland. 8. Oversees purchase, maintenance, and repair of equipment across the system including troubleshooting and vendor contact, as needed, to facilitate proper levels of operable equipment and efficient workflow with the departments. Collaborates with clinical engineering to ensure that all equipment is safe and maintained appropriately. 9. Cultivates and maintains positive working relationships with management, physicians, nurses, hospital staff, students, and vendors in order to provide optimal patient care, and interdepartmental cooperation, and improve effectiveness, productivity, and efficiency in support of overall Parkland and department goals. Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.
    $53k-68k yearly est. 2d ago
  • Manager, Clinical Operations

    Hospice of Michigan 4.7company rating

    Dearborn, MI jobs

    Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas. Essential Functions Ensures effective organizational strategic results are achieved, working collaboratively with others. Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes. Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes. Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded. Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care. Proactively works with referral sources to meet their needs, which might include flexible hours. Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints. Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members. Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth. Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training. Responsible for the professional relationship development with the referral sources in assigned territory. Ensures implementation of and compliance with regulatory and accreditation standards. Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements. Develops staff within assigned areas of responsibility. Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region. Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas. Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values. Qualifications Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role. Current State of Michigan Registered Nurse (RN) license. Minimum of three (3) years of health care management experience required; five (5) years preferred. A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred. Certification in hospice nursing (CHPN) preferred. Expertise in regulatory requirements and compliance as it pertains to hospice required. Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days. Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required. Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level. Ability to effectively use technology in support of management and clinical operations. Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions. Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. Must have reliable transportation. Must be eligible to work in the United States
    $81k-97k yearly est. 2d ago
  • Manager, Diagnostic Services, Mammography

    Parkland Health Hospital System 3.9company rating

    Arlington, TX jobs

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion. Manager, Diagnostic Services, Breast Health Primary Purpose Responsible for management of assigned staff and other resources to ensure optimal services and safe patient care. Coordinates with other area managers to ensure common departmental goals are met. Acts as a liaison to physicians, administration, patients/families, and other disciplines for the department. Minimum Specifications Education Must be a graduate of an accredited Radiologic Technology program. •Must have an Associate Degree in a healthcare related field. •Bachelor's degree in a health care field or business administration is preferred. Experience •Must have eight (8) years of related healthcare experience, to include two years of leadership experience. May have an equivalent combination of education and experience to substitute for the experience requirements. Certification/Registration/Licensure Must be registered by ARRT with subspecialty certification in Mammography. State of Texas as a Medical Radiologic Technologist (MRT) Must be in possession of active, valid BLS (Healthcare Provider) level CPR credential. Responsibilities 1. Responsible for quality management practices that deliver effective and efficient services and ensure optimal patient outcomes. Collaborates with medical staff and administration to assess operations and evaluate quality. Identifies and analyzes the design of jobs and work processes implementing appropriate changes to improve effectiveness, productivity and efficiency, and patient access. Directs, reviews, and evaluates performance improvement plans/projects, utilizing performance indicators to track/trend outcomes. Organizes & facilitates maintenance of all quality initiatives within the department. 2. Directs, reviews, and evaluates delays, medical record audits, and other practice feedback. Responds to patient safety posts and investigations within established department expectations. 3. Responsible for the effective financial management of the assigned areas department, ensuring appropriate use of department resources. Develops operating and capital budgets ensuring that departments have the necessary funds to carry out established goals and objectives. Utilizes benchmarks for cost utilization and staffing levels. Demonstrates ability to flex resources to changing volume and acuity requirements. Correlates volume, revenue, and cost to meet operating requirements for all service areas. Assures departments operate within allocated resources. Manages cost per unit of service within established annual departmental and/or organizational goals or expectations. Ensures data integrity and works with department leadership to ensure accurate coding and charge capture for all exams and supplies in patient care. Develops, implements, and evaluates detailed action plans to correct variances. 4. Selects, trains, supervises, motivates, and evaluates assigned staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers. Ensures assigned staff receives opportunities to further their knowledge. Effectively delegates responsibilities. Must meet department and/or organizational expectations for turnover and retention of staff. Identifies and utilizes strategies to meet/exceed employee growth and development, as well as ensure satisfaction and quality of work-life needs. 5. Serves as a liaison between the department and the information technology divisions coordinating and monitoring the implementation of various programs and systems such as the EMR and PACS to ensure the appropriate clinical operation and patient safety as requirements change. Coordinates facilitates, and trends software upgrades and optimization of various systems impacting the department. Must participate in various user groups to ensure required clinical operations are maintained and supported. Oversees connectivity of department modality equipment to integrated technologies. Communicates changes and provides technical guidance to staff as needed. Troubleshoots system and equipment issues as needed. 6. Performs exams/procedures as needed. Accesses and handles selected medications with scope of licensure. 7. Identifies achievable initiatives to improve work processes and improve customer (internal as well as external) satisfaction. Formally makes recommendations to leadership in writing with an implementation plan. Responsible for monitoring satisfaction results as appropriate to ensure the support of the overall goals of the department and the mission of Parkland. Meets or exceeds annual patient satisfaction goals established by leadership and Parkland. 8. Oversees purchase, maintenance, and repair of equipment across the system including troubleshooting and vendor contact, as needed, to facilitate proper levels of operable equipment and efficient workflow with the departments. Collaborates with clinical engineering to ensure that all equipment is safe and maintained appropriately. 9. Cultivates and maintains positive working relationships with management, physicians, nurses, hospital staff, students, and vendors in order to provide optimal patient care, and interdepartmental cooperation, and improve effectiveness, productivity, and efficiency in support of overall Parkland and department goals. Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.
    $53k-68k yearly est. 8d ago
  • Program Director Acute Care Pharmacy Operations - Pharmacy Administrative Services (Irving)

    Christus Health 4.6company rating

    Irving, TX jobs

    The Program Director of Acute Care Pharmacy Operations is a leader responsible for coaching, guiding, leading, and mentoring Ministry Directors and Managers of Pharmacy to optimize patient care delivery, pharmacy, and pharmacy practice throughout CHRISTUS Health. The Program Director is focused on pharmacy operations and general oversight of all pharmacy services throughout the organization. They are in alignment with system and regional leadership, supporting the development of vision and direction for quality, evidence-based patient-centered care. The Program Director fosters a decentralized participative management style for pharmacy based on a shared governance approach and encourages innovative leadership at the department level. They recommend or establish interdisciplinary teams supporting pharmaceutical care and patient care services. The Program Director nurtures collaborative pharmacist-physician relationships to provide safe, effective, and efficient patient care while ensuring pharmacists feel empowered to serve as patient representatives/advocates. They recommend changes in resource-allocation, policy, facilities, equipment, and programs in order to achieve the ministrys objectives. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Proficient in living the Mission and Core Values and coach/mentor Ministry pharmacy leaders to optimize performance of pharmacy in each ministry. Leads implementation of technology solutions across CHRISTUS pharmacy enterprise. Leads shared governance groups focused on USP compliance, pharmacy automation, and hospital operations. Ensures pharmacists, technicians, residents receive ongoing training, competency assessment and performance improvement activities to improve patient outcomes. Coordinates routine operational audits of pharmacy operations, including compliance with system initiatives, regulatory compliance, associate engagement and talent management. Coordinates with ministry teams for talent acquisition activities, establishment of productivity targets. Coordinates centralized system for medication order management. Develops, implements, and maintains labor and non-labor performance improvement standards (Optix). Coordinate and lead system strategies to manage industry drug shortages, including development of system policies, guidance documents, and tools. Assist with research and coordination of supply chain alternatives (such as development of therapeutic interchanges, conservation strategies, and supply source or contracting alternatives). Consult and collaborate with stakeholders such as system pharmacists, physicians, nursing, clinical educators, legal counsel and ethics leaders, as appropriate. Coordinate assistance for any corporate system or process with a component that requires drug therapy expertise. (e.g. EHR builds/alert management, clinical management of the prescription drug benefit for employees, development of policies, documents, tools, or education.) Establish and preside over a council and/or ad hoc committee(s) of CHRISTUS Health Pharmacy Clinical Managers, or equivalent, to develop, implement, and assess best practices for clinical pharmacy services including coordination of medication collaboratives. Assume responsibility for ongoing benchmarking related to clinical pharmacy services, including productivity assessment and impact of clinical services on drug costs and medication safety goals. Provides appropriate drug information services, in-service education, communication, etc. to keep pharmacy, physician and nursing staff aware of important changes in pharmacy policy, procedure or Formulary status. Assist with pharmacy education intiatives and development and/or improvement of the pharmacy service/model. Participates in committee meetings(s) as determined by System Pharmacy Leadership to support organizational initiatives. Serves as a preceptor for pharmacy students/residents from local colleges of Pharmacy, pharmacy residents (if applicable), and/or other healthcare professionals in training. Collaborates with the other System Pharmacy Directors to review and maintain department policies and procedures for pharmacy services; Assists in development and implementation of accrediting agency medication management standards. Facilitate and provide leadership in the maintenance and development of clinical pharmacy initiatives, policies, and protocols. Collaborates with other System Pharmacy Directors to coordinate ongoing Performance Improvement/medication safety initiatives (including Medication Use Evaluation (MUE); medication incident reports, and adverse drug reactions (ADRs) for reporting to appropriate committees. Participates in departmental and interdisciplinary committees to support the organizations efforts for performance improvement in the areas of patient safety, therapeutic outcomes, and cost savings. Enhances personal professional growth and development by accessing educational programs, job related literature, in-service meetings, and workshops/seminars. Responsible for remaining up-to-date on all Federal, State and local laws, accreditation standards or regulatory agency requirements, which apply to the assigned area of responsibility and ensures compliance with all such laws and regulations. Will comply with all aspects of the CHRISTUS Health Corporate Compliance Plan to include the immediate reporting of any known or suspected illegal or unethical behaviors, criminal conduct or patient/employee safety violations or issues. Performs other related duties as assigned. Job Requirements: Education/Skills Doctor of Pharmacy (Pharm.D.) required Advanced degree, such as an MBA or MHA, preferred PGY1 Pharmacy Residency required OR significant experience may be considered in lieu of residency Experience Experience leading pharmacy teams in a large integrated delivery network required 5 or more years of pharmacy experience required 2 or more years of supervisor role or equivalent practice (Director) required Proficient experience with Microsoft Suite is required Knowledge of EHR and associated pharmacy platforms (Epic, BD Pyxis, BD Alaris, Clinical Intervention solutions) required Broad practice experience preferred 340B experience preferred Licenses, Registrations, or Certifications Current pharmacy licensure (good standing) in the state of practice is required In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: 5 Days - 8 Hours Work Type: Full Time
    $57k-79k yearly est. 3d ago
  • Director of Operations

    Baycare Health System 4.6company rating

    Bartow, FL jobs

    At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence. Director Operations - Bartow Regional Medical Center Summary: Director of Operations is responsible for non-clinical support areas and assigned clinical areas. Direct responsibility for Imaging, Rehab/Neuro/EEG, Respiratory, Food (contract), EVS (contract). Administrative responsibilities include taking administrative call. Liaisons with Facilities, Lab, Pharmacy, Case Management, and Wound Care. Minimum Qualifications: Required Experience: Minimum 3 years of formal healthcare operations management experience Must have construction project management experience Required Education: Required: Bachelors Degree - Related Field Preferred: Masters Degree - Related Field Benefits: BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work! Equal Opportunity Employer Veterans/Disabled
    $49k-86k yearly est. 2d ago
  • Director of People Operations

    A First Name Basis Home Care 2.9company rating

    Plano, TX jobs

    A First Name Basis (AFNB) is one of the fastest-growing in-home care providers in the region, with 40+ offices across four states. We're reimagining what it means to serve seniors and individuals with disabilities-by building strong caregiver careers, implementing smart clinical and scheduling systems, and ensuring compliance and care quality are never compromised We are searching for an experienced Director of People Operations to join our corporate team headquartered out of our office in Plano, TX. Position Summary: The Direcor of People Operations will own benefits administration, multi-state compliance, policy standardization, and core HR operations. This is a high-impact role focused on building scalable processes, ensuring legal compliance, and improving employee experience across the organization. Responsibilities: Lead and manage enrollment for medical benefits and 401(k) Manage leave (FMLA, maternity, etc.) Standardize tracking and employee education Update employee handbooks and benefits policies Complete ACA reporting (1095-C forms) Own workers' compensation process and documentation Build and maintain multi-state employment law matrix (non-compete, payout rules, PTO/sick time, etc.) Respond to DOL inquiries and ensure consistent job descriptions/offer letters Standardize write-ups, performance documentation, and exit interviews in Paylocity Automate and maintain accurate org charts Lead compensation benchmarking and standardize comp change processes Design and pilot a performance review process with goal setting and tracking Launch employee satisfaction surveys and standardize the employee complaint/hotline process Centralize and standardize background checks across all states Develop consistent interview frameworks and onboarding/offboarding workflows Education, Skills, Experience: 5+ years of progressive HR experience with deep expertise in benefits and multi-state compliance Proven track record owning open enrollment, ACA reporting, FMLA administration, and workers' comp. Song knowledge of federal and state employment laws (U.S.) Experience with Paylocity or similar HRIS strongly preferred Exceptional project management skills Able to drive multiple 30/60/90-day initiatives to completion Experience building or scaling HR processes in a 200-1,000 employee organization Excellent written communication (policy writing, employee handbooks, guides) High attention to detail and commitment to audit-proof documentation Benefits: Competitive pay Yearly bonus Medical benefits 401(k) with company match PTO and sick time
    $86k-130k yearly est. 3d ago
  • Pharmacy Operations Manager

    Riverside Healthcare 4.1company rating

    Kankakee, IL jobs

    The Pharmacy Operations Manager oversees and supports the daily functions of the inpatient pharmacy department. This role is responsible for managing the day-to-day operations of the inpatient pharmacy with responsibilities including, but not limited to workflow, staffing, inventory, regulatory compliance and improvement efforts while fostering collaboration with the interdisciplinary team to contribute to organizational goals. Working Conditions Work Schedule: 40 hrs per week (Salary) Rotating day and evening shift depending on the needs of the department Rotating weekend call Essential Duties Operational Leadership: Supervise daily pharmacy activities and workflow, ensuring efficiency and a patient-centered environment Team Management: Hire, train, schedule and evaluate pharmacy technicians and support staff, lead staff meetings and performance discussions Inventory and Procurement: Oversee medication ordering, stock management and inventory control Compliance and Safety: Develop or update SOPs, maintain adherence to federal, state and accrediting body regulations (USP, 340B Program, Joint Commission, IDPH, DNV, etc). Conduct internal audits and quality initiatives Financial Oversight: Assist in budgeting, monitor financial performance, manage costs and analyze metrics to guide decision making Continuous Process Improvement: Drive initiatives such as Lean processes, technology adaptation and service enhancements to streamline operations Interdisciplinary Collaboration: Represent the pharmacy department on assigned Riverside Medical Center (RMC) committees Projects as assigned Staff education and competencies. Supervises activity in the IV Admixture room and assists as necessary. Provides proper supervision of technician work. Verifies all medication orders with a copy of the physician's original order. Processes or supervises the filling of medication orders and outpatient prescriptions. Preferred Experience Inpatient pharmacy experience preferred Management or leadership experience preferred Board certification preferred Leadership, operational planning, inventory control, regulatory compliance, financial acumen, communication and proficiency with pharmacy management systems Required Licensure/Education Graduate of an accredited College of Pharmacy Current and active Illinois Pharmacist License Employee Health Requirements Exposure/Sensory Requirements Exposure to: Chemicals: Various chemotherapy agents Video Display Terminals: Average Blood and Body Fluids: None TB or Airborne Pathogens: Contact with outpatients filling prescriptions. Sensory requirements (speech, vision, smell, hearing, touch): Speech: Needed for communication with physicians and nursing staff. Vision: Needed to read measured amounts of drugs, assist in proper medication identification. Smell: N/A Hearing: Able to consult with physicians and nursing staff. Touch: Needed for writing, computer entry, filing. Activity/Lifting Requirements Percentage of time during the normal workday the employee is required to: Sit: 30% Twist: 0% Stand: 59% Crawl: 0% Walk: 10% Kneel: 0% Lift: 1% Drive: 0% Squat: 0% Climb: 0% Bend: 0% Reach above shoulders: 20 The weight required to be lifted each normal workday according to the continuum described below: Up to 10 lbs: Frequently Up to 20 lbs: Occasionally Up to 35 lbs: Occasionally Up to 50 lbs: Not Required Up to 75 lbs: Not Required Up to 100 lbs: Not Required Over 100 lbs: Not Required Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.): Occasional handling of cases of IV solutions. Entails carrying boxes of 20-30#, distances of up to 50'. Sometimes lifting up to 4' is required. Maximum consecutive time (minutes) during the normal workday for each activity: Sit: 15 Twist: 0 Stand: 60 Crawl: 0 Walk: 20 Kneel: 0 Lift: 2 Drive: 0 Squat: 0 Climb: 0 Bend: 0 Reach above shoulders: 5 Repetitive use of hands (Frequency indicated): Simple grasp Normal weight:< 5# All Day Pushing &pulling Normal weight: None Fine Manipulation: Computer keyboard, counting/pouring, measuring Repetitive use of foot or feet in operating machine control: Occasional operation of foot pedal to operate syringe pump for compounding IV solutions. Very little pressure required. Environmental Factors & Special Hazards Environmental Factors (Time Spent): Inside hours: 8 Outside hours: 0 Temperature: Normal Range Lighting: Average Noise levels: Average Humidity: Normal Range Atmosphere: None Special Hazards: Preparing chemotherapy agents Protective Clothing Required: Special gloves, gown or sleeve protection, mask and possible goggles
    $33k-42k yearly est. 1d ago

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