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Top Surveillance Director Skills

Below we've compiled a list of the most important skills for a surveillance director. We ranked the top skills based on the percentage of surveillance director resumes they appeared on. For example, 11.1% of surveillance director resumes contained surveillance operations as a skill. Let's find out what skills a surveillance director actually needs in order to be successful in the workplace.

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The six most common skills found on Surveillance Director resumes in 2020. Read below to see the full list.

1. Surveillance Operations

high Demand

Here's how Surveillance Operations is used in Surveillance Director jobs:
  • Hired and trained surveillance staff on surveillance operations, internal controls, state and property self-exclusion programs and applicable gaming regulations.
  • Created and implemented a Proactive Surveillance Operations plan, increasing asset protection with specific goals set on a monthly basis.
  • Total charge management of surveillance operations and asset protection for 3 casinos.

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2. Cctv

high Demand

CCTV stands for closed-circuit television. It is a technique in which cameras placed in specific places record video portrayals and transmits them to monitors with only a few people accessing them.

Here's how Cctv is used in Surveillance Director jobs:
  • Managed the department, made schedules, monitored CCTV, asset protection, internal thest and customer safety.
  • Designed and implemented Instek Digital CCTV surveillance network during construction of the new casino.
  • Installed new CCTV cameras as well as a new 9500 Pelco Video switcher.
  • Increase overall security access including CCTV coverage to maximize video exposure of critical areas.
  • Purchased and implemented CCTV system to ensure employee and customer accountability and support loss-prevention measures.
  • Viewed all areas of casino operations utilized over 1000 CCTV cameras and proprietary software applications.

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3. Surveillance Personnel

high Demand

Here's how Surveillance Personnel is used in Surveillance Director jobs:
  • Hire and Training of Surveillance personnel in monitoring Live Gaming Devices, Electronic Gaming Devices, and Internal Control Procedures.4.
  • Interview, train, coach, and evaluate surveillance personnel with an emphasis on asset protection and regulatory compliance.
  • Hire, promote, and separate Surveillance personnel.6.
  • Hire and train all surveillance personnel.
  • Trained and mentored surveillance personnel encouraging open and honest communication with all team members and facilitated high team morale.
  • Monitored performance of security and surveillance personnel.

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4. AML

high Demand

AML refers to the rules and systems set up by governments, financial institutions, or organizations to prevent fraudulent economic activities.

Here's how AML is used in Surveillance Director jobs:
  • Direct the development of periodic gap assessments to address AML risks identified for DTCC products and services.
  • Coordinate the design and development of new AML monitoring scenario rules, testing and implementation.
  • Report on trends related to AML, terrorist financing, internal and external fraud, and financial crimes.
  • Oversee and maintain the Bank s AML surveillance software and tools used to detect suspicious activity.

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5. Annual Budget

high Demand

The annual budget is the fixed sum of the amount a company has decided upon to be the limit of its expenditure during the whole year. This process helps companies keep their expenses in balance by allotting a moderate amount that will not occupy a huge chunk of their revenue or profit. A balanced budget is the one whose amount is aligned with the company's revenue.

Here's how Annual Budget is used in Surveillance Director jobs:
  • Managed an annual budget in excess of $1.2 million dollars.

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6. Department Policies

high Demand

Here's how Department Policies is used in Surveillance Director jobs:
  • Developed Department Policies and Procedures under the authorization of casino management and the Gaming Regulatory Body.
  • Developed and implemented Surveillance department policies and procedures.
  • Update department policies and procedures.
  • Review and evaluate department policies and ensure open communication is maintained throughout the department..

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7. Fraud Investigations

high Demand

Here's how Fraud Investigations is used in Surveillance Director jobs:
  • Direct exam planning, fraud investigations, and regulatory matters pertaining to risk of broker dealers using advanced surveillance technologies.
  • Assisted with the company's legal action process for prosecutions in fraud investigations through video surveillance evidentiary findings and reports.

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8. Company Assets

average Demand

Company assets are the valuable items owned by a company such as vehicles, office furniture, computers, or intangible goods such as intellectual property.

Here's how Company Assets is used in Surveillance Director jobs:
  • Developed effective policies and procedures, reducing company shrinkage and protecting company assets.
  • Develop partnerships with various departments to increase awareness of factors that contribute to losses of company assets and employee security concerns.
  • Directed company wide program providing security of company assets from all types of losses.
  • Established an employee award program to reward employees reporting theft of company assets.
  • Utilized best practice methodologies to improve shrink controls regarding all company assets.
  • Monitored multiple databases to keep track and protect company assets through video surveillance and data mining.

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9. Oversight

average Demand

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how Oversight is used in Surveillance Director jobs:
  • Implemented investigative initiatives which align partners, describe process and procedures and identify goals in the oversight of an investigation.
  • Applied collaborative, strengths-based organizational management techniques to ensure thorough coordination, oversight and management of TSA security activities.
  • Participated with implementation of Automated External Defibrillators and provided oversight for a staff trained in their use.
  • Direct scheduling and oversight of approximately 600 hours of weekly private security officer and contract police coverage.
  • Draft and facilitate congressional testimony and prepare senior-level officials for appearances before congressional oversight committees.
  • Provided management an oversight in the area of risk identification and threat mitigation.

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10. Internal Control Procedures

average Demand

Here's how Internal Control Procedures is used in Surveillance Director jobs:
  • Developed and wrote department internal control procedures.

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11. Corporate Objectives

average Demand

Here's how Corporate Objectives is used in Surveillance Director jobs:
  • Assisted in the planning, implementing, controlling, and coordinating policies and procedures in keeping with the corporate objectives.

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12. Company Policies

average Demand

Rules and regulation set by a company that reflect the company's code of conduct are called company policies. These rules apply to people anywhere in the company. The policies may apply inside and outside of the workplace. Company policies are mentioned in an organization's handbook.

Here's how Company Policies is used in Surveillance Director jobs:
  • Set policy and procedure for department operations and ensure compliance with State law and company policies and procedures.
  • Developed and consulted on initiating or amending various company policies in an effort to reduce risk while maintaining/increasing efficiency.
  • Implemented and monitored security procedures company policies and procedure and government affair directives.
  • Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
  • Created and implemented company policies and procedures.
  • Analyze data, maintain compliance, and record keeping for all company policies and programs.

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13. Daily Operations

average Demand

Day-to-day operations or daily operations are the routine activities within a business setting, that are directed towards generating ample revenue to generate profit that eventually helps in increasing the value of a company or an organization.

Here's how Daily Operations is used in Surveillance Director jobs:
  • Oversee the daily operations of the department and work closely with state regulators and internal auditors.
  • Lead Executive Protection Agent Supervised daily operations for three security teams, drivers and property operations.
  • Managed shipping and receiving department, including supervision of daily operations and team streamlining.
  • Assisted in daily operations of the department and management of approximately130 employees.
  • Managed all daily operations and attended to general maintenance for campus housing.
  • Assisted property manager with daily operations and responded to clients emergencies.

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14. Surveillance Staff

average Demand

Here's how Surveillance Staff is used in Surveillance Director jobs:
  • Hire, supervise, train, and motivate all surveillance staff in accordance with Sac and Fox regulations.
  • Developed surveillance staff, their training and casino staff assessment.
  • Coordinated efforts of all Surveillance staff in the course of responsible asset protection methods.
  • Developed department manual, internal controls and operational standards for surveillance staff to complete tasks in a consistent manner.
  • Hired and trained surveillance staff for a 40 table games and 1100 slot machine casino.

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15. Slot Machines

average Demand

Here's how Slot Machines is used in Surveillance Director jobs:
  • Scheduled preventive maintenance for Slot machines and related Gaming equipment.
  • Established and maintained proper scheduling of Slot Department personnel.
  • Implemented successful Preventative Maintenance program for Slot Department.
  • Provided customer dispute resolution involving the Slot Department.
  • Conducted recruiting, hiring and training for a three property resort with 3,000 slot machines and three Player s Clubs.
  • Perform repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.

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16. Incident Reports

low Demand

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how Incident Reports is used in Surveillance Director jobs:
  • Reviewed and evaluated daily shift reports, incident reports and shift schedules.
  • Evaluate, record, and file all incident reports.
  • Conducted investigations including taking statements of witnesses and review of video surveillance to prepare and distributed detailed incident reports to Management.
  • Generated daily incident reports, weekly payroll/scheduling, monthly activity/trend analysis reports, and semi-annual security surveys.
  • Review incident reports for accuracy as well as content and to supervise subordinate supervisors.
  • Review incident reports for accuracy and correctness before submitting to Executive Management Team.

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Online Courses For Surveillance Directors

One of the best ways to acquire the skills needed to be a surveillance director is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since surveillance directors benefit from having skills like surveillance operations, cctv, and surveillance personnel, we found courses that will help you improve these skills.

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Surveillance Systems: The Building Blocks
coursera

Epidemiology is often described as the cornerstone science and public health and public health surveillance is a cornerstone of epidemiology. This course will help you build your technical awareness and skills for working with a variety of surveillance systems. Along the way, we'll focus on system objectives, data reporting, the core surveillance attributes, and performance assessment. This course is designed for public health practitioners and anyone who wants to learn more about the basics of...

Surveillance Systems: Analysis, Dissemination, and Special Systems
coursera

In this course, we'll build on the previous lessons in this specialization to focus on some very specific skills related to public health surveillance. We'll learn how to get the most out of surveillance data analysis, focusing specifically on interpreting time trend data to detect temporal aberrations as well as person, place, and time in the context of surveillance data. We'll also explore strategies for the presentation of surveillance data and some of the complex legal elements that affect i...

Metagenomics applied to surveillance of pathogens and antimicrobial resistance
coursera

The field of metagenomics and whole community sequencing is a promising area to unravel the content of microbial communities and their relationship to disease and antimicrobial resistance in the human population. Bioinformatic tools are extremely important for making sense out of metagenomics data, by estimating the presence of pathogens and antimicrobial resistance determinants in complex samples. Combined with relevant explanatory data, metagenomics is a powerful tool for surveillance. In this...

Global Health Policy
coursera

In this course, learners will become familiar with principles and theories of global health problems, and major challenges and controversies in improving global population health as well as practical applications of quantitative methods to analyze and interpret issues and challenges for policy. Topics will include health and foreign policy, health governance, acute disease surveillance, non-communicable diseases, burden of disease, universal health coverage, health systems strengthening, health...

Hot Topics in Criminal Justice
coursera

The American criminal justice system is in need of reform. We incarcerate too many people. We pay insufficient attention to scientific advances that can help separate out the most and least culpable and dangerous. We grant the police far too much power to use force and technological surveillance. As a way of thinking about dealing with these problems, this course examines two over-arching issues: What should we do with people who have committed crime, and how should we identify who they are? On...

Hotel Management Fundamentals - Hotel Management Operations
udemy
4
(342)

Learn hotel management basics, dive into hotel operations, succeed in your hotel management career and become a manager...

Regulatory Compliance
coursera

Every organization faces a myriad of risks that can threaten its operations, reputation, and bottom line. A robust, effective compliance program can make the difference between companies that successfully navigate those risks, and those that become cautionary tales. This specialization will introduce the essential elements of effective organizational compliance by exploring the concepts, considerations, and strategies for assessing risks and managing the compliance function. You will learn the f...

Quantum Detectors
edX (Global)

Classical detectors and sensors are ubiquitous around us from heat sensors in cars to light detectors in a camera cell phone. Leveraging advances in the theory of noise and measurement, an important paradigm of quantum metrology has emerged. Here, ultra-precision measurement devices collect maximal information from the world around us at the quantum limit. This enables a new frontier of perception that promises to impact machine learning, autonomous navigation, surveillance strategies,...

2017 Great Decisions: Foreign Policy Association
udemy
4.5
(412)

Learn about leading foreign policy challenges confronting U.S. policy makers and the American public...

What is Corruption: Anti-Corruption and Compliance
coursera

Have you ever paid someone for doing you a favor? You may be accustomed to tipping wait staff or other service providers, but what if you paid a police officer for NOT issuing a parking ticket? Or if you gave a "gift" to a government official for signing a contract with your company? Tipping might be okay, but paying a bribe is a violation of the law. Bribery is widespread and exists almost everywhere and in many forms. Compliance programs address this and other forms of corruption. In this cour...

Effective Compliance Programs
coursera

Once you have an understanding of what compliance is, and why it may be important, it is natural to wonder next, "What should I do about it?" In this course, we'll explore one of the key factors for creating a positive culture of compliance: human psychology. We'll think about what drives us, what makes us pay attention, what distracts, and how all of these pieces help build a strong belief in an organizational culture of compliance. We will examine formal compliance programs, diving into the nu...

Health Law, Policy, and Advocacy
edX (Global)

This course is part of the Healthcare Administration MicroMasters program which consists of 7 courses and a capstone exam. After completing the program, you can also apply to Doane University to complete your MBA online for approximately $10,500 (learn more about the program here). To be an effective agent of change, a healthcare administrator must have a foundational understanding of healthcare advocacy, law, and regulatory issues, as well as compliance. This course will focus on a wide range...

HIPAA Compliance Complete Course
udemy
4.3
(940)

Protecting Patients and Practices...

Introduction to Criminal Law
ed2go

An in-depth look at criminal law and the real world of prosecutors, defense attorneys, and the paralegals who work closely with them...

Lymphoedema: Monitoring & Intervention After Breast Cancer
coursera

Lymphoedema following breast cancer treatment is a poorly understood and under-researched condition which can significantly impact physical and psychological function, reduce quality of life and result in substantial cost burdens to both patients and the healthcare system. In these interactive modules we will cover an introduction to lymphoedema, lymphatic physiology and anatomy, assessment and treatment, as well as utilise case studies to understand the prospective surveillance and early interv...

HR 101: Compliance Made Easy - U.S. Employers Must Have
udemy
4.5
(1,043)

Streamline the most critical human resource (HR) processes and be in compliance with U.S. employment regulations...

Cybersecurity Compliance Framework & System Administration
coursera

This course gives you the background needed to understand the key cybersecurity compliance and industry standards. This knowledge will be important for you to learn no matter what cybersecurity role you would like to acquire or have within an organization. You will learn the basic commands for user and server administration as it relates to security. You will need this skill to be able to understand vulnerabilities within your organizations operating systems. You will learn the concepts of endpo...

20 Most Common Skill For A Surveillance Director

Surveillance Operations11.1%
Cctv10.6%
Surveillance Personnel8%
AML7.8%
Annual Budget5.5%
Department Policies4.8%
Fraud Investigations4.7%
Company Assets4.5%

Typical Skill-Sets Required For A Surveillance Director

RankascdescSkillascdescPercentage of ResumesPercentageascdesc
1
1
Surveillance Operations
Surveillance Operations
11.1%
11.1%
2
2
Cctv
Cctv
10.6%
10.6%
3
3
Surveillance Personnel
Surveillance Personnel
8%
8%
4
4
AML
AML
7.8%
7.8%
5
5
Annual Budget
Annual Budget
5.5%
5.5%
6
6
Department Policies
Department Policies
4.8%
4.8%
7
7
Fraud Investigations
Fraud Investigations
4.7%
4.7%
8
8
Company Assets
Company Assets
4.5%
4.5%
9
9
Oversight
Oversight
4.2%
4.2%
10
10
Internal Control Procedures
Internal Control Procedures
4%
4%
11
11
Corporate Objectives
Corporate Objectives
3.7%
3.7%
12
12
Company Policies
Company Policies
3.6%
3.6%
13
13
Daily Operations
Daily Operations
3.2%
3.2%
14
14
Surveillance Staff
Surveillance Staff
3.2%
3.2%
15
15
Slot Machines
Slot Machines
3%
3%
16
16
Incident Reports
Incident Reports
2.9%
2.9%
17
17
Report Findings
Report Findings
2.1%
2.1%
18
18
Surveillance System
Surveillance System
2.1%
2.1%
19
19
Casino Floor
Casino Floor
2.1%
2.1%
20
20
Illegal Activities
Illegal Activities
1.7%
1.7%
21
21
Training Programs
Training Programs
1.5%
1.5%
22
22
Commission Regulations
Commission Regulations
1.3%
1.3%
23
23
Disciplinary Actions
Disciplinary Actions
1.2%
1.2%
24
24
Department Personnel
Department Personnel
1.1%
1.1%
25
25
Staff Members
Staff Members
1.1%
1.1%
26
26
Law Enforcement
Law Enforcement
1.1%
1.1%

2,665 Surveillance Director Jobs

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