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Become A Surveillance Investigator

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Working As A Surveillance Investigator

  • Getting Information
  • Identifying Objects, Actions, and Events
  • Documenting/Recording Information
  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Mostly Sitting

  • Make Decisions

  • Stressful

  • $89,314

    Average Salary

What Does A Surveillance Investigator Do At Grand Sierra Resort and Casino

* RESPONSIBILITIES**_include the following.
* Other duties may be assigned._
* Maintaining compliance with internal standards, regulations and gaming regulations.
* Visually monitoring all areas of the property at all times in order to identify possible theft or safety risks.
* Actively monitor table games, casino floor, cage and all other cash-handling areas.
* Research and review disputes, locate video evidence requested for investigations by other departments and conduct special surveillance assignments.
* Operating with phones, computers and other surveillance equipment, input/retrieve data, take photographs and make DVD’s.
* Maintaining the highest level of discretion and confidentiality while performing all surveillance duties.
* Assist Nevada Gaming Control Board Officers and local Law Enforcement in investigations as needed
* Maintaining & performing gaming audits and reports.
* Maintaining professional communication at all times for the ease of information sharing.
* Knowledge of gaming laws, all casino games, financial areas, property policies and procedures, with a basic understanding of the hospitality and gaming industry.
* Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
* Perform supportive functions and other duties as assigned within the scope of this job description to be determined by the supervisor based on business needs

What Does A Surveillance Investigator Do At Merge Investigations, Inc.

* Obtains video footage of individuals relating to assigned cases.
* Travels to and from various locations in order to complete assigned cases.
* Provides updates daily to supervisor/input updates into the case management system.
* Completes detailed and accurate reports based on results/template in a timely manner.
* Conducts stationary, mobile and covert surveillance functions Testifies in a professional manner in a court of law upon request

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How To Become A Surveillance Investigator

Private detectives and investigators typically need several years of work experience in law enforcement or the military. Workers must also have a high school diploma, and the vast majority of states require private detectives and investigators to have a license.

Education

Education requirements vary greatly with the job, but most jobs require a high school diploma. Some, though, may require a 2- or 4-year degree in a field such as criminal justice or police science. 

Corporate investigators typically need a bachelor’s degree. Often, coursework in finance, accounting, and business is preferred. Because many financial investigators have an accounting background, they typically have a bachelor’s degree in accounting or a related field and may be certified public accountants (CPAs). 

Computer forensics investigators often need a bachelor’s degree in computer science or criminal justice. Some colleges and universities now offer certificate programs in computer forensics, and others offer a bachelor’s or a master’s degree.

Training

Most private detectives and investigators learn through on-the-job experience, often lasting several years.

Although new investigators must learn how to gather information, additional training depends on the type of firm that hires them. For instance, at an insurance company, a new investigator will learn on the job how to recognize insurance fraud. Corporate investigators hired by large companies may receive formal training in business practices, management structure, and various finance-related topics. 

Because computer forensics specialists need to both use computers and possess investigative skills, extensive training may be required. Many learn their trade while working for a law enforcement agency for several years. At work, they are taught how to gather evidence and spot computer-related crimes.

Continuing education is important for computer forensics investigators because they work with changing technologies. Investigators must learn the latest methods of fraud detection and new software programs. Many accomplish this task by attending conferences and courses offered by software vendors and professional associations.

Work Experience in a Related Occupation

Private detectives and investigators typically must have previous work experience, usually in law enforcement, the military, or federal intelligence. Those in such jobs, who are frequently able to retire after 20 or 25 years of service, may become private detectives or investigators in a second career.

Other private detectives and investigators previously may have worked for insurance or collections companies, as paralegals, in finance, or in accounting.

Licenses, Certifications, and Registrations

The vast majority of states require private detectives and investigators to have a license. Requirements vary with the state. Professional Investigator Magazine has links to each state’s licensing requirements. Because laws often change, jobseekers should verify the licensing laws related to private investigators with the state and locality in which they want to work.

In most states, detectives and investigators who carry handguns must meet additional requirements.

Although there are no licenses specific to computer forensics investigators, some states require them to be licensed private investigators. Even in states and localities where they are not required to be licensed, having a private investigator license is useful because it allows computer forensics investigators to perform related investigative work. 

Candidates may also obtain certification, although it is not required for employment. Still, becoming certified through professional organizations can demonstrate competence and may help candidates advance in their careers.

For investigators who specialize in negligence or criminal defense investigation, the National Association of Legal Investigators offers the Certified Legal Investigator certification. For investigators who specialize in security, ASIS International offers the Professional Certified Investigator certification.

Important Qualities

Communication skills. Private detectives and investigators must listen carefully and ask appropriate questions when interviewing a person of interest.

Decisionmaking skills. Private detectives and investigators must be able to think on their feet and make quick decisions, based on the limited information that they have at a given time.

Inquisitiveness. Private detectives and investigators must want to ask questions and search for the truth.

Patience. Private detectives and investigators may have to spend long periods conducting surveillance while waiting for an event to occur. Investigations may take a long time, and they may not provide a resolution quickly—or at all.

Resourcefulness. Private detectives and investigators must work persistently with whatever leads they have, no matter how limited, to determine the next step toward their goal. They sometimes need to anticipate what a person of interest will do next.

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Surveillance Investigator jobs

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Top Skills for A Surveillance Investigator

VideoEvidenceFraudulentClaimsSurveillanceInvestigationsProceduresLawEnforcementOfficersInsuranceFraudCasesGeneralLiabilitySurveillanceVideoWorkersCompensationTimelyInvestigativeReportInsuranceClaimsSuspiciousActivityCctvDailyActivitiesVideoDocumentationCourthouseResearchSurveillanceReportsInsuranceCompaniesTableGamesCriminalActivities

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Top Surveillance Investigator Skills

  1. Video Evidence
  2. Fraudulent Claims
  3. Surveillance Investigations
You can check out examples of real life uses of top skills on resumes here:
  • Obtain video evidence, written statements and documentation of subjects.
  • Contracted to oversee case investigations for the legal division and client insurance company's SIU Division of suspicious or fraudulent claims.
  • Conduct variety of surveillance investigations relating to all types of insurance defense investigations.
  • Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units.
  • Established and maintained relationships with public officials, law enforcement officers, and others to obtain assistance in conducting investigations.

Top Surveillance Investigator Employers

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