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Become A Surveillance Observer

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Working As A Surveillance Observer

  • Communicating with Supervisors, Peers, or Subordinates
  • Monitor Processes, Materials, or Surroundings
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Assisting and Caring for Others
  • Unpleasant/Angry People

  • Repetitive

  • $30,160

    Average Salary

Example Of What A Surveillance Observer does

  • Reviewed all daily log reports/incident reports and gave liable direction for the protection of assets.
  • Observed all guests and employees to protect company assets.
  • Observed and recorded all irregular activities through the use of comprehensive reports and logs.
  • Observed from the Surveillance Office the activity on the casino floor.
  • Monitored casino property via CCTV.
  • Detect any theft, cheating, unusual/irregular, or illegal activities.
  • Prepared reports in accordance with company policies and procedures.
  • Operate and troubleshoot surveillance equipment.
  • Observe, verify and report of any suspicious activity with use of Surveillance equipment.
  • Maintain files, Keeping up to date on daily activities.
  • Observed customers to ensure safety and legal activities.
  • Observe and report all gaming and internal control violations.
  • Protect the casino assets against theft and vandalism.
  • Look for criminal activity of any kind.
  • Assist law enforcement agencies by providing video recordings and written reports / statements.
  • Maintain a daily log of casino business, incidents and specific transactions.
  • Monitor slots/table games/ATM drops, count rooms, jackpot payouts, open slot machines, and all disturbances.
  • Report all violations and suspicious behaviors to supervisors, verbally or in writing.
  • Handled review of possible theft and money shortages Learned all Casino games and methods of cheating and theft.

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How To Become A Surveillance Observer

Most security guard jobs require a high school diploma. Gaming surveillance officers sometimes need experience with security and video surveillance. Most states require guards to be registered with the state, especially if they carry a firearm.

Education

Security guards generally need a high school diploma or equivalent, although some jobs may not have any education requirements. Gaming surveillance officers also need a high school diploma or equivalent and may need experience with video surveillance technology depending upon assignment.

Training

Although most employers provide instruction for newly hired guards, the amount of training they receive varies. Most guards, however, learn their job in a few weeks. During those few weeks, training from their employer typically covers emergency procedures, detention of suspected criminals, and proper communication.

Many states recommend that security guards receive approximately 8 hours of pre-assignment training, 8–16 hours of on-the-job training, and 8 hours of annual training. This may include training in protection, public relations, report writing, deterring crises, first aid, and other specialized training related to the guard’s assignment.

Training is more rigorous for armed guards because they require weapons training. Armed guards may be tested periodically in the use of firearms.

For gaming surveillance officers and investigators, some employers prefer candidates with previous work experience in casinos or individuals with a background in law enforcement. Experience with video technology can also be helpful in using surveillance systems and software.

Drug testing may be required as a condition of employment and randomly during employment.

Licenses, Certifications, and Registrations

Most states require that guards be registered with the state in which they work. Although registration requirements vary by state, basic qualifications for candidates are as follows:

  • Be at least 18 years old
  • Pass a background check
  • Complete training

Guards who carry weapons usually must be registered by the appropriate government authority. Armed guard positions have more stringent background checks and entry requirements than those of unarmed guards. Rigorous hiring and screening programs, including background, criminal record, and fingerprint checks, are required for armed guards in most states.

Some jobs may also require a driver's license.

Advancement

Some guards advance to supervisory or security manager positions. Those with experience or postsecondary education should have an advantage. Armed security guards have a greater potential for advancement and enjoy higher earnings.

Some guards with management skills open their own security guard business. Guards can also move to an organization that needs higher levels of security, which may result in more prestige or higher pay.

Important Qualities

Decisionmaking skills. Guards and officers must be able to quickly determine the best course of action when a dangerous situation arises. 

Patience. Security guards and officers may need to spend long periods standing and observing their environment without distractions.

Observation skills. Guards and officers must be alert and aware of their surroundings, and be able to quickly recognize anything out of the ordinary.

Physical strength. Guards must be strong enough to apprehend offenders and to handle emergency situations.

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Surveillance Observer jobs

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Surveillance Observer Demographics

Gender

  • Male

    61.8%
  • Female

    36.8%
  • Unknown

    1.4%

Ethnicity

  • White

    79.5%
  • Hispanic or Latino

    13.7%
  • Asian

    5.1%
  • Unknown

    0.9%
  • Black or African American

    0.8%
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Languages Spoken

  • Spanish

    100.0%

Surveillance Observer

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Surveillance Observer Education

Surveillance Observer

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Top Skills for A Surveillance Observer

ProcedureViolationsTableGamesCctvLawEnforcementAgenciesCasinoHotelOperationsCasinoFloorCompanyAssetsDailyLogCriminalActivityDailyActivitiesCompanyPoliciesSuspiciousActivitySurveillanceEquipmentIrregularActivitiesCardPokerSuspiciousBehaviorsLogReports/IncidentReportsCasinoAssetsBlackjackIllegalActivities

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Top Surveillance Observer Skills

  1. Procedure Violations
  2. Table Games
  3. Cctv
You can check out examples of real life uses of top skills on resumes here:
  • Monitor slots/table games/ATM drops, count rooms, jackpot payouts, open slot machines, and all disturbances.
  • Monitor activities for casinos and surrounding properties via CCTV and coverts observations form.
  • Assist law enforcement agencies by providing video recordings and written reports / statements.
  • Monitored casino floor activities in accordance to compliance standards.
  • Protected company assets using covert cameras.

Top Surveillance Observer Employers

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