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Surveillance observer skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical surveillance observer skills. We ranked the top skills for surveillance observers based on the percentage of resumes they appeared on. For example, 22.7% of surveillance observer resumes contained casino floor as a skill. Continue reading to find out what skills a surveillance observer needs to be successful in the workplace.

15 surveillance observer skills for your resume and career

1. Casino Floor

A casino floor is the part of the casino premises or facility where authorized casino games and activities take place and gaming machines or table games are installed and made available for use or gambling.

Here's how surveillance observers use casino floor:

Maintained a safe environment for casino employees and guests, by routinely using surveillance techniques on the casino floor.
Job Duties: As a surveillance observer I monitored all actions on and off casino floor.

2. Surveillance Equipment

Surveillance Equipment is a way to monitor and record events to keep a person or a property safe and secured. Using Equipment commonly known as Closed Circuit Television or CCTV can give you a clear view of what is happening in a specific area with the help of a technician or a security guard. This Equipment will secure the property and prevent further damage or loss of property.

Here's how surveillance observers use surveillance equipment:

Maintained, repaired, and replaced surveillance equipment, ran wires, and terminated connections.
Observe, verify and report of any suspicious activity with use of Surveillance equipment.

3. CCTV

Here's how surveillance observers use cctv:

Observed and reported illegal activity via CCTV.
Monitored casino property via CCTV.

4. Control Board

A control board is a board that comprises buttons, switches, and other electronic parts.These boards are set-up in any place that uses electricity, e.g., houses, restaurants, hotels, industries, etc.

Here's how surveillance observers use control board:

Maintained surveillance of location where incident was developing and telephoned security officers, State Police and Pennsylvania Gaming Control Board.
Reviewed and adhered to Pennsylvania Gaming Control Board regulations regarding casinos.

5. Local Law Enforcement

Here's how surveillance observers use local law enforcement:

Relayed vital information as needed, concerning emergency situations involving casino employees and patrons to local law enforcement and emergency services.
Recorded video of criminal activities and prepared reports to be provided to local law enforcement agencies

6. Video Evidence

Here's how surveillance observers use video evidence:

Managed guest and employee security, monitored activity and produced comprehensive detailed reports with supporting video evidence where required
Compiled video evidence of criminal and anti-company policy actions for law enforcement and judicial procedures.

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7. Casino Table Games

Here's how surveillance observers use casino table games:

Have knowledge of all Casino Table Games as well as knowing the policies and procedures.
Learn and retain a working knowledge of all casino table games.

8. Incident Reports

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how surveillance observers use incident reports:

Write incident reports of illegal activities and violations of policies set forth by the California Gaming Commission.
Reviewed all daily log reports/incident reports and gave liable direction for the protection of assets.

9. Internal Controls

Here's how surveillance observers use internal controls:

Monitored casino activities to ensure internal controls and standard operating procedures were being met within all departments.
Assisted casino during install of various electronic gaming devices to ensure all were installed meeting requirements of internal controls.

10. Video Surveillance

Here's how surveillance observers use video surveillance:

Maintained video surveillance of guest's activities in gaming areas to protect against cheating, theft and lawsuits.
Installed and maintained 120-camera Dvtel digital video surveillance system.

11. Procedure Violations

Here's how surveillance observers use procedure violations:

Observed and reported any policy and procedure violations.
Audited employees for Policy & Procedure violations and potential theft * Answered numerous phone lines from internal and external guests.

12. Casino Assets

Here's how surveillance observers use casino assets:

Entrusted with the task of securing millions of dollars in casino assets.
Protect the casino assets against theft and vandalism.

13. Soft Count

Here's how surveillance observers use soft count:

Looked over all casino departments; gaming, slots, soft count, hard count, security and vault procedures.
Monitor and verify soft count and hard count while handling funds exceeding $1,000,000.

14. Mics

Here's how surveillance observers use mics:

Conduct Investigations and Collect Data on Criminal Activities, MICS Violations and Policy and Procedure Infractions.
Observe and Report All MICS Violations and Policy and Procedure Infractions.

15. Audio Equipment

Audio equipment is related to recording, reproducing, or processing sound. The equipment can include anything from loudspeakers to microphones. Some of the common audio equipment are CD players, microphones, iPod, stereo, MP3 player, loudspeakers, AC receivers, tape recorders, mixing consoles, amplifiers, and effects units.

Here's how surveillance observers use audio equipment:

Utilized video and audio equipment when monitoring Casino operations.
Use of video and audio equipment.

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What skills help Surveillance Observers find jobs?

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List of surveillance observer skills to add to your resume

The most important skills for a surveillance observer resume and required skills for a surveillance observer to have include:

Casino Floor
Surveillance Equipment
CCTV
Control Board
Local Law Enforcement
Video Evidence

Casino Table Games
Incident Reports
Internal Controls
Video Surveillance
Procedure Violations
Casino Assets

Soft Count
Mics
Audio Equipment
Video Equipment
Surveillance Cameras

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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