Surveillance officer job description

Allied Universal , North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!
Leawook, KS location

Full-time evening shift/ 4pm to midnight/ Monday through Friday

Starts at 16.50/ hr with weekly pay

Free access to gym on site/ Apply today!

As a Surveillance Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

Responsibilities:

* Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
* Respond to incidents and critical situations in a calm, problem solving manner
* Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
* Monitor closed circuit television systems and alarms.
* Monitor and operate facility computers systems regularly, as assigned.
* Handle security issues or emergency situations appropriately. Contact Emergency Services, such as EMT, Fire Dept., etc.

Minimum Requirements:

* Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
* Possess a high school diploma or equivalent, or 5 years of verifiable experience
* As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
* As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
* Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
* A valid driver's license will be required for driving positions only

Perks and Benefits:

* Health insurance and 401k plans for full-time positions
* Flexible part time and full-time schedules that fit with your personal life goals
* Ongoing paid training programs and career growth opportunities
* Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

The Opportunity

Delaware North Gaming is seeking a full-time Surveillance Officer to join our team at Hamburg Gaming in Hamburg, New York. As a Surveillance Officer, you will beconducting facility-wide surveillance camera operations to assist in the protection and safety of the property for associates and guests. Fulltime $17.85/Hour!

At Delaware North, we care about our associates' professional and personal wellbeing. We have a comprehensive benefits program designed to give our associates the comfort, safety, and stability they need to deliver exceptional service to our guests. All associates are eligible for benefits including weekly pay, employee assistance program, training and development, employee discounts, and flexible work schedules. Medical, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, and tuition reimbursement are available for eligible associates.

Responsibilities

• Monitors all areas of the property, including but not limited to gaming and cage activity, food and beverage activity, and security of the facility and the entire property.
• Observe and report procedural violations and illegal activity.
• Produce written reports and logs on any observed violations and illegal activity in a timely manner.
• Ensure that all cameras and computer systems are operational at all times.
• Ensures that all state racing and gaming regulations and polices are followed.
• Complies with confidentiality regulations regarding all surveillance information including camera coverage, investigations, and proprietary material.
• Other duties as assigned.

Qualifications

• Minimum of 1 year related experience.
• Able to obtain and maintain state gaming license.
• Good communication and interpersonal skills, including the ability to manage crowds effectively.
• Computer skills including e-mail, word processing, spreadsheets, routine database activity, and record keeping.
• Ability to understand and follow verbal and written instructions.
• Ability to write legibly and express thoughts on paper in a clear manner.
• Ability to prioritize tasks, handle multiple projects simultaneously, organize and complete assignments.
• Basic knowledge/training in investigations.

Physical Requirements

• Ability to hear and speak to communicate on two-way radio.
• Ability to sit for long periods of time.
• Work environment may consists of a dark area viewing video monitors for entire shift.
• Able to lift and carry up to 30 pound

Who We Are

Hamburg Gaming, managed by Delaware North is at the Erie County Fairgrounds in Hamburg, N.Y., near Buffalo. The property features 940 gaming machines on the main gaming floor and an outdoor gaming patio.

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

AGE REQUIREMENT: 21 Years Or Older

WORKING HOURS:

This is an hourly position. The incumbent is expected to work the necessary hours to meet the needs of a 24 hour establishment. Must be able to work a flexible schedule including nights, weekends, and holidays; must able to work overtime.

SUMMARY:

Protects company assets and the safety of guests and staff through the surveillance of the gaming enterprise. Communicates all infractions through the chain of command. Observes all casino operations via surveillance camera including: cash counting in soft/hard count and all cash transactions in cages and on gaming tables; evaluates all employee activities and observes all players on the property; reports all cheating infractions and suspicious activities to Surveillance Manager and stores events in surveillance archive.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Monitors all security and employee areas to ensure conduct of all gaming operations is in accordance with RRC Policies and Procedures and those established by the Dry Creek Gaming Commission.
2. Responds to radio and phone calls and accurately records data in the report writing system while maintaining surveillance of casino operations by utilizing surveillance equipment/software.
3. Report and log all incidents of suspicious, criminal or unusual activity, suspicious persons, and exclusions to the Surveillance Supervisor/Manager.
4. Maintain the confidentiality of all privileged and sensitive information.
5. Operates facility surveillance systems in accordance with the standards set forth in the Dry Creek Gaming Commission regulations, NIGC-MICS, or any other applicable gaming rule or regulation.
6. Operates surveillance equipment such as CCTV (Close Circuit Television), PC Workstations, DVR, NVR, printers, switches and other computerized equipment.
7. Operates surveillance software applications including but not limited to i-View, iGNet, iGWatch Software, Window Vision Host/Remote Program, and Microsoft Office Suite Program.
8. Maintains security of the surveillance room and equipment by understanding policies and procedures of who may access the surveillance room and/or surveillance equipment.
9. Responsible for maintenance of surveillance records and documents.
10. Maintains the following logs: entrances/departures log from surveillance room, video archive library log, malfunction/repair log and daily activity log.

QUALIFICATIONS :

1. Minimum of 1 year experience in surveillance, security or police arena preferred.
2. Familiarity with video surveillance equipment preferred.
3. Familiarity with games under surveillance preferred.
4. Ability to maintain alert attention to detail throughout the course of a shift.
5. Ability to perform basic PC troubleshooting.
6. Ability to type at least 25 words per minute.
7. Must be computer literate.
8. Must have excellent oral and written communications skills.

EDUCATION:

1. High School Diploma or equivalent GED required.

MUST PASS A PRE-EMPLOYMENT DRUG TEST, FINGERPRINT, AND BACKGROUND CHECK


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