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  • Intake Specialist

    Vital Connect 4.6company rating

    Remote survival specialist job

    Purpose The Intake Financial Clearance Specialist role belongs to the Revenue Cycle team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s). The role ensures timely access to care while maximizing reimbursement. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Intake Financial Clearance Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff. **This is a fully remote role** Responsibilities Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines. Maintains knowledge of and complies with insurance companies' requirements for obtaining prior authorizations/referrals and completes other activities to facilitate all aspects of financial clearance. Acts as subject matter experts in navigating payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the ordered services to proceed. The Intake Financial Clearance Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient access to services. Supports staff at all levels for hands-on help understanding and navigating financial clearance issues. Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations, and referrals, including online databases, electronic correspondence, faxes, and phone calls. Obtains and clearly documents all referral/prior authorizations for scheduled services Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients, and any other parties to ensure that required managed care referrals and prior authorizations are obtained and appropriately recorded in the relevant systems. When it is determined that a valid referral does not exist, utilize computer-based tools, or contact the appropriate party to obtain/generate referral/authorization and related information. Record the referral/authorization in the practice management system. Contact physicians to obtain referral/authorization numbers. Perform follow-up activities indicated by relevant management reports. Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients' scheduled services. Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations. Work collaboratively with the practices to resolve registration, insurance verification, referral, or authorization issue to the extent that these unresolved issues impact the ability to obtain a referral/authorization. Escalates accounts that have been denied or will not be financially cleared as outlined by department policy Accept registration updates from various intake points, including but not limited to those received via paper forms, internet registration forms, telephones located in practices and direct calls from patients. Ensure that all updated demographic and insurance information is accurately recorded in the appropriate registration systems for primary, secondary, and tertiary insurances. Review all registration and insurance information in systems and reconcile with information available from insurance carriers. For any insurance updates, utilize any available resources to validate the updated insurance information, insurance plan eligibility, primary care physician, subscriber information, employer information and appointment/visit information. Contact patients as necessary if clarifications or other follow-up is required, and at all times maintain sensitivity and a clear customer friendly approach. For self-pay patients or patients with unresolved insurance, and for financial counseling, refer patients Patient Financial Counseling. Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately. Demonstrates knowledge & skills necessary to provide level of customer experience as aligned with BMC management expectations. Demonstrates the ability to recognize situations that require escalation to the Supervisor. Establishes relationships and effectively collaborates with revenue cycle staff to support continuous improvement aligned with management expectations as outlined. Takes opportunity to know and learn other roles and processes and works together to assist with process improvement initiatives as directed. Consistently meets productivity and quality expectations to align performance with assigned roles and responsibilities. Handle telephone calls in a timely fashion, following applicable scripting and customer service standards. Appropriately manage all calls by either working with the customer or referring the call to the appropriate party. Communicate with all internal and external customers effectively and courteously. Maintain patient confidentiality, including but not limited to, compliance with HIPAA. Perform other related duties as assigned or required. Requirements Qualifications High School Diploma or GED required, Associates degree or higher preferred. 1-3 years patient registration and/or Insurance experience desirable. At least one year of experience must be in a customer service role General knowledge of healthcare terminology and CPT-ICD10 codes. Complete understanding of insurance is required. Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers. Able to communicate effectively in writing. Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view. Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail. Must be able to maintain strict confidentiality of all personal/health sensitive information. Ability to effectively handle challenging situations and to balance multiple priorities. Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel, Word, Outlook and Zoom. Displays a thorough knowledge of various sections within the work unit to provide assistance and back-up coverage as directed. Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management Salary & Benefits The estimated hiring salary range for this position is $22/hr - $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.
    $22-24 hourly 60d+ ago
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  • Specialist - Outreach-Fixed Term

    MSU Careers Details 3.8company rating

    Remote survival specialist job

    The program director will be responsible for overseeing and managing multiple aspects of the Online Master's Program in Strategic Communication, including: recruiting and admitting qualified students, advising students during their time in the online program, engaging alumni and nurturing industry alliances and partnerships, working with an advisory committee to revise and maintain a competitive and relevant curriculum, recruiting, managing, and evaluating faculty to ensure high-quality instruction, overseeing program marketing, and managing program budget. The director will also teach classes in the program as necessary. This position will be an annual year (twelve month) position. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Degree Masters -Strategic communication, advertising, public relations, marketing, communication, business, or a related field Minimum Requirements • Minimum of a master's degree in strategic communication, advertising, public relations, marketing, communication, business, or a related field • Professional leadership or academic administrative experience of at least 1 year • Experience in budget management • Community building skills pertaining to student and faculty relationships, networking with alumni and industry partners, and the like Desired Qualifications • Experience in or openness to learn about higher education (e.g., administration, teaching, research), especially in relation to online education and curriculum design • Professional, teaching, or research experience in integrated digital and social media campaigns, data analytics, and related areas • Demonstrated ability to recruit competitive candidates for organizations, programs, and the like Required Application Materials • Cover letter • Curriculum Vita • List of three references Special Instructions To apply for the position, candidates must complete an online application at careers.msu.edu. The committee will start the review of applications on May 13, 2025, and will continue accepting applications on a rolling basis until the position is filled. As an institution of higher learning, Michigan State University is committed to providing a safe environment for its students, faculty, and staff in support of its educational mission. With this commitment, the University conducts criminal background checks and professional misconduct reviews of all applicants for employment in faculty, academic staff, and executive management searches. Professional Misconduct Review A professional misconduct review is a prerequisite for a candidate to be selected for this position. Applicants will be asked to disclose whether they are subject to any pending investigation, findings or sanctions related to professional misconduct. Professional misconduct includes misconduct related to a person's employment, including, but not limited to, theft, embezzlement, research integrity, discrimination, or harassment under civil rights laws and policies, including protected identity harassment, sexual harassment, sexual misconduct (sexual assault, sexual exploitation, dating violence, domestic violence, stalking, etc.), and retaliation. All applicants will be asked to sign an authorization and release, which authorizes the University to contact the candidate's current and former employers, for a period of 7 years prior to the date of application, related to any pending investigations, findings of responsibility and/or sanctions related to professional misconduct. Nothing will be sent to current or former employers unless the candidate reaches the semi-finalist stage. The existence of professional misconduct history does not automatically exclude a candidate from employment. The University will assess the information, including any information provided by the candidate, in determining whether the candidate is fit for the position. The University may decline to hire a candidate based on the professional misconduct review. All records obtained from external employers will be kept in a secure location, separate from personnel files. If an applicant fails to sign the authorization and release, the application will be deemed incomplete and will be withdrawn. Review of Applications Begins On 05/13/2025 Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon. Website https://comartsci.msu.edu/academics/academic-departments/advertising-public-relations/graduate/master-arts-strategic Department Statement The Michigan State University Department of Advertising and Public Relations is a leader in education, research and outreach. For more than 60 years, the program has set the global pace in research excellence and achievement while also maintaining an award-winning undergraduate program. These remain the department's core values. The department is housed in MSU's world-renowned College of Communication Arts and Sciences. Established in 1955 as the first of its kind in the country, ComArtSci is now one of the largest and most respected colleges of communication in the world. ComArtSci combines a research-intensive faculty with a strong professional mission to prepare students for rewarding careers and to influence the professional practice of strategic communication globally. The Master of Arts degree in Strategic Communication is designed for working professionals seeking to enhance their knowledge and skills in the rapidly changing media and technology environment. Students will learn to create and manage digital communication in organizational contexts by mastering skills in research, ethics, branding, content design, analytics and leadership. Graduates of this program have gone on to successful careers in private sector organizations as well as the public sector. Through a combination of mentoring from instructors and learning from peers, this program is designed to serve as a career accelerator. MSU Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
    $40k-56k yearly est. 60d+ ago
  • Claimant Outreach & Intake Specialist

    Advocates 4.4company rating

    Remote survival specialist job

    OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers. We are seeking a dynamic and persistent Outreach & Intake Specialist to be the crucial first point of contact for potential claimants. In this role, you will engage new leads, guide them through the initial information gathering and contract signing process via our Onboarding Flow, and effectively convert interested individuals into Advocate claimants. You'll focus on initiating the claimant journey, ensuring potential claimants feel supported and informed from the very beginning. If you are results-oriented, possess excellent communication skills, and are passionate about helping people navigate complex processes, this role offers the opportunity to make a significant impact without managing ongoing case submissions.Job Responsibilities Act as the first point of contact for potential claimants, managing inbound leads via phone, text, and potentially other channels. Conduct prompt and persistent outreach to new leads (within 5 minutes) using tools like Salesforce and Aircall Power Dialer, following established contact sequences (calls, texts, voicemails). Clearly articulate Advocate's value proposition and answer frequently asked questions to build trust and encourage engagement. Guide potential claimants through Advocate's online Onboarding Flow, assisting them in providing necessary initial information and signing the representation contract. Maintain accurate and timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce. Identify and appropriately handle leads who may not be eligible for services based on initial criteria. Collaborate with the team to meet and exceed lead conversion goals. Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications Proven experience in a high-volume outreach, sales, or customer engagement role (e.g., call center, intake specialist, sales development). Excellent verbal and written communication skills, with an ability to explain processes clearly and empathetically. Strong interpersonal and persuasion skills with a persistent approach to achieving goals. Experience using CRM software (Salesforce preferred) and communication tools (Dialers like Aircall preferred). Highly organized with strong attention to detail for tracking lead progress and documenting interactions. Ability to work independently and manage time effectively in a remote setting. Passionate about helping others and contributing to a mission-driven company. Familiarity with the Social Security disability process is a plus, but not required. This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Client Intake Specialist- Law Firm

    Legal Services of North Florida 3.8company rating

    Remote survival specialist job

    ←Back to all jobs at Legal Services of North Florida Client Intake Specialist- Law Firm Legal Services of North Florida has an opening for a full-time (35 hours/week) Intake Specialist to support the firm's client intake in our Tallahassee office. Come work with great people who do hard work to better the lives of low-income and vulnerable individuals in our communities. Work for a non-profit law firm, with 140+ employees in eight offices across North Florida, that seeks legal justice while understanding the value of work-life balance. Work independently and as part of a team to obtain positive results in civil legal matters for vulnerable members of our community. As the first point of contact for individuals seeking help, Intake Specialists play a key role in connecting people with the legal support they need. They engage directly with potential clients to collect initial information about their legal problems, income, and personal circumstances, often during times of stress or crisis. Through active listening and clear documentation, Intake Specialists lay the groundwork for our attorneys to assess and respond to each client's situation. The ideal candidate will be a skilled typist with strong grammar and writing skills, high attention to detail, and the ability to listen carefully and ask clear, thoughtful follow-up questions. Applicants should be comfortable working with individuals in high-stress or emotional situations and able to collaborate effectively with others in both local and remote team settings. Qualified applicants must have a high-level of comfort with the Microsoft Office Suite and use of technology. Preference for candidates who are fluent in a second language or have experience working with victims or individuals who are experiencing trauma. Applicants must complete a Legal Services of North Florida online employment application and submit a resume to be considered for this position. Entry level salary of $34,000 is negotiable, depending on experience. Comprehensive fringe benefits package includes: A four day (35 hour) work week Paid time off includes: holidays, sick leave, and personal leave (which after two years, increases to four weeks per year) 100% fully paid health insurance for employee & dependent children after 60 days of employment Employer paid life insurance policy of $25,000 Employer contributes 6% to retirement/ 401K plan, after one year of full time service Additional voluntary options of dental, vision, term life, disability, and other insurance coverage is also available. Flexible Work Plans including remote work options available after 6 months of employment To learn more about Legal Services of North Florida: ********************* ****************************** ***************************************************** ************************************** This company is an equal opportunity employer and does not discriminate because of race, color, religion, sex, age, marital status, disability, veteran status, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other protected category. Please visit our careers page to see more job opportunities.
    $34k yearly 6d ago
  • Medicaid Enrollment & Intake Specialist (Onsite) Lakeland, FL

    RSi 4.0company rating

    Remote survival specialist job

    Join a USA Today Top 100 Workplace & Best in KLAS Team! Enrollment & Intake Specialist Pay Range: $21.00- $22.75 per hour | Schedule: Sunday-Thursday 8:00am-4:30pm or Monday-Friday 8:00am-4:30pm | Location: Lakeland, FL Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers-and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day. Your Role: Essential, Rewarding, Impactful As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. We are looking for you to act as liaisons between government entities and patients to secure funding for healthcare services rendered at Lakeland Regional Hospital. What You'll Do: Determine patient's eligibility for state, federal, or county programs. Maintain case load, uphold productivity standards. Develop and maintain processional relationships with hospital staff, patients, and state workers. Prepare documents, ensure accuracy and completion. Adhere to and support organizational standards, policies, and procedures. Perform other duties as assigned. What We're Looking For: Bachelor's Degree preferred. High School Diploma or equivalent required Exceptional customer services skills Demonstrates problem solving and case management skills. Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc. Excellent written and verbal communication skills Knowledge of Medicaid, Social Security Administration, and County Social Service programs An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and company. Knowledge of major hospital systems and healthcare environment Bilingual (English & Spanish) Why You'll Love RSi: Competitive pay with ample opportunities for professional growth. Fully remote position with a stable Monday-Friday schedule. Collaborative, performance-driven environment with expert leadership. Mission-driven work supporting essential healthcare services. Recognition as a nationally respected leader in healthcare revenue management. Physical Requirements: Requires prolonged sitting, standing, and walking. Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Requires lifting papers or boxes up to 15 pounds occasionally. Work must be performed inside the hospital or facility. Travel to other offices and/or client facilities may be required. What to Expect When You Apply: Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence. We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow. Ready to be part of something special? Apply now and join our team!
    $21-22.8 hourly 60d+ ago
  • Provider Outreach Specialist

    RVO Health

    Remote survival specialist job

    AT A GLANCE We are looking for a Provider Outreach Specialist to champion tobacco cessation interventions to healthcare providers across South Carolina. As a member of our State Quit Services Training & Outreach team, the Provider Outreach Specialist will literally meet providers where they are and share free evidence-based resources to help their patients quit smoking or vaping - including our industry-leading quit services available, for free, in South Carolina. If you love meeting and helping people, being on the road, and are inspired by the thought of contributing mightily to the reduction of commercial tobacco use in your state, read on! What You'll Do The Provider Outreach Specialist will implement South Carolina Health Systems Optimization Program (HSOP) activities in accordance with a statement of work negotiated between RVO Health and our partners at the South Carolina Department of Public Health. Areas of responsibility and associated tasks (with estimated time allocations) include: Plan training and outreach work (15%) Collaborate with South Carolina client manager and Director of Public Health Strategy on annual work plan, to be revisited and adjusted quarterly Use internal data (e.g., referrals) and external data (e.g., clinical quality measures) to inform and prioritize work Manage annual training budget allocation Promote the South Carolina Tobacco Quitline and training opportunities (20%) Represent state client and RVO Health at state and regional conferences Co-develop and distribute promotional materials to interested parties Identify training prospects and collect contact information from interested parties Deliver training and technical assistance to health care providers (45%) Conduct needs assessment with health care system/clinic leaders Adapt training materials to meet specific needs of trainees Train health care providers on brief tobacco intervention and South Carolina Tobacco Quitline referral processes Assist referral partners with referral submission and outcome reporting Report activities and progress (10%) Log training and outreach activity in standard reporting templates Contribute insights and recommendations to monthly and quarterly reports to client Track expenses and submit expense reports Invest in individual and team development (10%) Engage in knowledge building activities (e.g., webinars) and professional development opportunities Actively participate in, and share insights at, Training & Outreach team meetings What We're Looking For: Knowledge of tobacco use and cessation interventions Familiarity with South Carolina health care systems Comfort with public speaking Ability to travel within state (up to 75% of time) Proficiency with Microsoft Office or Google Workspace Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements. Starting Salary: $51,000.00 - $62,000.00 *Note actual salary is based on geographic location, qualifications and experience Access to a Free Udemy for Business subscription-thousands of hours of learning content on hundreds of different subjects at your fingertips Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Paid Time Off Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program Pharmacy Benefits Income Protection Plans Pet Services Plans Mental Health Support Wellness Coaching HSA- Health Savings Account Commuter Benefits Gym & Fitness Center Discount Program Who We Are: Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group's Optum Health. Together we're focused on delivering on our vision of a stronger and healthier world. RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com. We do not provide visa sponsorship for this role at this time. #LI-remote RVO Health Privacy Policy: ***********************************
    $51k-62k yearly Auto-Apply 6d ago
  • Intake Specialist - Remote **Hours in PST**

    Adapthealth LLC

    Remote survival specialist job

    AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you. Intake Specialist The Intake Specialist has a broad range of responsibilities including accurate and timely data entry, understanding, and selecting inventory and services in key databases, communicating with referral sources, and appropriately utilizing technology to notate patient information/communication. Intake Specialist's schedules can vary based on the need of the branch. Job Duties: Enters referrals within allotted timeframe as established; meeting productivity and quality standards as established. Communicates with referral sources, physician, or associated staff to ensure documentation is routed to appropriate physician for signature/completion. Accurately enters referrals into appropriate system based on the type of referral obtained. Works with local branch leadership to ensure appropriate inventory/services are provided. Assists with other regional team functions, as necessary. For non-Medicaid patients communicates with patients their financial responsibility, collects payment and documents in patient record accordingly. Follows company philosophies and procedures to ensure appropriate shipping method utilized for delivery of service. Answers phone calls in a timely manner and assists caller. For non-Medicaid patients communicates with patients Responsible for reviewing medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered. Must be an expert at payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. Responsible for working with community referral sources to obtain compliant documentation in a timely manner to facilitate the referral process. Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process. Works with sales team to obtain necessary documentation to facilitate referral process as well as support referral source relationships. Must be able to navigate through multiple online EMR systems to obtain applicable documentation. Works with verification team to ensure all needs are met for both teams to provide accurate information to the patient and ensure payments. Competency, Skills and Abilities: Ability to appropriately interact with patients, referral sources and staff. Decision Making Analytical and problem-solving skills with attention to detail Strong verbal and written communication Excellent customer service and telephone service skills Proficient computer skills and knowledge of Microsoft Office Ability to prioritize and manage multiple tasks Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Requirements Minimum Job Qualifications: High School Diploma One (1) year work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Exact job experience is considered any of the above tasks in a Medicare certified HME, IV or HH environment that routinely bills insurance. AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
    $40k-66k yearly est. 5d ago
  • Intake Specialist

    Modern Family Law 3.7company rating

    Remote survival specialist job

    Modern Family Law, a rapidly expanding law firm specializing in Family Law, is seeking a remote Intake Specialist to join our sales team in Colorado, Texas or Georgia. This candidate will be required to work an MT timezone shift. If you are a dedicated professional seeking a dynamic and rewarding career in client services, this is your opportunity to shine with a leading firm. As a key member of our intake department, you will play a critical role in welcoming potential clients and guiding them through their initialinteractions with the firm. Your ability to communicate clearly and empathetically, manage client records with precision, and collaborate with other departments will ensure a positive and seamless intake experience. Primary Duties: Monitor and respond promptly to inquiries across email, chat, and web forms, providing potential clients with information about the firm's services and setting expectations for the intake process. Conduct conflict checks to ensure compliance with firm policies. Answer incoming calls with professionalism and empathy, transferring calls to the appropriate team members, and handling voicemails and follow-ups as needed. Manage and update client records in the CRM, ensuring accuracy and timeliness in data entry. Distribute, collect, and process fee agreements and credit card authorizations, entering details into the system with precision and facilitatingretainer fee transactions. Schedule meetings and initial consultations for attorneys, coordinating with both clients and firm calendars. Follow up with potential clients via phone, email, or chat to address questions, encourage engagement, and guide them through the next steps. Track and log follow-up activities to maintain a complete record in the CRM. Identify high priority leads and escalate them to attorneys or senior intake team members as necessary. Actively participate in weekly intake meetings and contribute to continuous improvement efforts within the intake department. Collaborate with other departments, including marketing, IT, and sales, to ensure smooth client experiences. Requirements Two to Five (2-5) years of experience in sales, customer service, or a related field, with a proven track record of client engagement and follow-up. Experience in legal intake or a client service role is a plus. As our culture is remote-first, all employees are expected to have the ability to work from home with a reliable internet connection and to set up a workstation that supports productive work during normal business hours. Proficiency with Apple products and CRM systems, with a typing speed of 50 WPM or higher and excellent attention to detail. Ability to communicate calmly and effectively with clients in stressful situations, demonstrating empathy and professionalism. Strong organizational skills and the ability to prioritize multiple competing tasks in a fast-paced environment. Client-focused mindset, dedicated to delivering exceptional service and fostering positive client relationships. Skills and Competencies: Excellent written and verbal communication skills with the ability to handle client interactions with care and clarity. Strong organizational skills, with the ability to handle multiple priorities and meet tight deadlines. High attention to detail, ensuring accuracy in client records, communications, and transaction processing. Ability to collaborate effectively within a supportive, professional work culture. Adaptability and flexibility, thriving in both remote work and in-person settings when required. Proficiency in CRM systems and technology used in remote client management. Mandatory Notices for Applicants: ADA Compliance: All candidates and incumbents are expected to perform the duties as assigned so long as they can meet the expectations set forth with or without reasonable accommodations. Should a candidate require accommodation, they need to advise the Director of People & Culture in advance. Compensation: $20- $24 per hour. The range presented is a reliable estimate of the base salary that this individual is expected to receive. Actual pay will be adjusted based on experience, location, internal and external pay equity, and other job-related factors as permitted by law. Full-time employees may be eligible for health insurance with an optional Flexible Spending Account or a Health Savings Account, short-term disability, long-term disability, dental insurance, vision care, life insurance, 401(k) Retirement, vacation, sick time, and an employee assistance program to support the personal wellness needs of our employees. Additional voluntary programs are available and include voluntary accident insurance, voluntary life, voluntary disability, voluntary long-term care, voluntary critical illness and cancer insurance, as well as pet insurance. Additionally, in some markets, commuter and transit benefit programs are available. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Work from Anywhere -- eligible after 6 months.
    $20-24 hourly Auto-Apply 39d ago
  • Community Outreach Specialist

    Padmore Global Connections

    Remote survival specialist job

    Interview Type: Webcam only Max Pay Rate: $30.70 Work Arrangement: Remote Engagement Type: Contract Short Description: Maternal and Child Health (MCH) Community Outreach Specialist Complete Description: Background: The Maternal and Child Health Divisions (MCH) Community Engagement and Systems Building team serves to connect families, organizations, and providers locally and statewide. This mission is accomplished by building and strengthening systems that serve Hoosiers throughout their lifespan. Current initiatives include: 1. A system that identifies women early in their pregnancies and connects them with an OB navigator a home visitor who provides personalized guidance and support to women during pregnancy and at least the first 6 to 12 months after the baby's birth. 2. A statewide helpline, that helps reduce Indianas infant mortality rate with dedicated communication specialists that provide valuable pregnancy information, referrals, and accessible resources to pregnant women and families with babies. MCH seeks to grow its reach of these initiatives across the state and be more fully connected to families, providers, and social service organizations. Purpose of Position/Summary: The purpose of this position is to represent the Maternal and Child Health Divisions (MCH) Systems Building and Community Engagement Team (SBCE) in the community, to build relationships with a wide variety of local and state-wide partners, and to promote MCH projects and programs. Specifically, this position will focus on serving as the liaison between the community, families and the MCH system. The Outreach and Education Specialist will support the awareness and visibility of the Maternal and Child Health initiatives to the state. This position will fulfill this purpose by (1) representing MCH at numerous community events and meetings (2) engaging providers and families in the MCH system and (3) providing information, support, and connections to training opportunities to professionals statewide. Essential Duties/Responsibilities: Be knowledgeable of community service programs and resources, behavioral health care, specialized children services, and education/training opportunities. Promote and support Maternal and Child Health by attending conferences, expos, community events, and other networking opportunities that bring awareness to the program initiatives. Communicate effectively with families in the community and agency partners to ensure all needs are met, linking them to the MCH program initiatives. Network with organizations and exhibitors at all conferences, expos, and health fair events. Participate in community committees as well as assist colleagues as needed. Participate in the development and preservation of program initiatives and other state activities. Work across the MCH Division with outreach efforts. Establish partnerships with social service agencies, including, but not limited to, WIC, hospitals, Healthy Families, Child Care Resource and Referral, Head Start, Early Head Start, NICUs, childcare providers and other providers within the Maternal and Child Health population. Identify Point of Contacts to community resources and maintain updated contact information in Excel spreadsheet Prepare and distribute MCH informational and promotional materials to providers that serve the MCH population throughout the state upon receiving requests from providers. Assist in preparing and updating presentations to deliver to community organizations. Assist or act as a substitute for the Community Outreach and Education Supervisor in work group meetings and/or monthly meetings that increase awareness to MCH program initiatives. Contribute to maintaining and assisting with publishing content that promotes and enhances maternal and child health. Events: Seek and identify resource events, conferences in which all three systems will benefit from exhibiting. Assist in maintaining an updated spreadsheet of all distributed promotional items Marketing Research and recommend ideas for any marketing initiatives. Assist with the development of creative program material (i.e. promotional items). Help coordinate all the artwork and creative process from the design phase to print phase. Collaborative with Office of Public Affairs (OPA) to maintain a positive rapport regarding feedback and suggestions about the artwork and design process. Job Requirements: Minimum of Bachelors degree in any field of study related to human services, social services or early childhood education. Experience and interest in working with children and families. Valid Indiana Drivers License and ability to travel throughout the state of Indiana. Maintain a flexible daily schedule and be available during non-traditional work hours and days. Willing to work evenings, and weekends. Remote position requires ALL TRAVEL to events, expos, conferences, etc. Minimum one year of coordinating experience and outreach efforts. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Outlook. Excellent organization and communication skills. Exemplary customer service skills in dealing with the public. Proven leadership ability and experience working in the community with social service agencies. Knowledge of community programs and resources available throughout the State. Knowledge of Indiana Medicaid health insurance policies. Ability to work as a team member and take direction, as well as the ability to take responsibility and make decisions. Excellent office skills and computer knowledge. Able to read, write and speak English. Able to communicate professionally verbally and in writing. Ability to comprehend oral and written directions, express ideas clearly and convey information. Able to handle multiple tasks and projects with limited direct supervision. Must be motivated to independently initiate and perform job duties. Must be able to assist in other duties, tasks, and projects as assigned by the Community Outreach and Education Supervisor. Difficulty of Work: This position requires significant attention to detail, the ability to work with internal and external partners, knowledge of MCH programs, performance objectives and interpretation of those objectives within a life course framework. The Outreach and Education Specialist must also be able to resolve problems, logically develop ideas, interpret policy, and have superb oral and written communication skills. Personal Work Relationships: The Outreach and Education Specialist maintains cooperative relationships with internal and external partners for daily problem solving and interpretation of regulations and policies; and must have the ability to work with a diverse group of employees, not only in function, but also in skill level. Physical Effort: Position requires the ability to sit for long periods and extensive use of computers. Travel is required to all community events and agency quarterly meetings. Some heavy lifting required when setting up and breaking down for exhibitions/events.
    $30.7 hourly 60d+ ago
  • Outreach Specialist (Remote, All U.S.)

    Meetmae

    Remote survival specialist job

    MEET MAE Mae is a venture-backed digital health solution on a mission to improve the health and quality of life for mothers, babies, and those who love them. Mae has created a space where complete digital care meets culturally-competent on-the-ground support. We address access gaps and bolster physical and emotional well-being through continuous engagement, risk assessment, early symptom awareness, and a community-led model of support for our users. Digital solutions to address cultural deficits in care are at the forefront of femtech innovation, and Mae is quickly gaining traction with healthcare payers as a viable solution to address the implicit, explicit, and structural biases that hinder equitable maternal health. In addressing whole-person care and focusing on self-advocacy, education, and community, we seek to improve the outcomes for mothers and birthing people, while also reducing clinical costs of care, at an impactful scale. See what we're doing at *************** and @maehealthinc on Instagram. At Mae, we are: Solution-Oriented . We make every problem an opportunity to improve. Curious. We demonstrate focused curiosity. Mission-connected. We ensure mamas and doulas are heard. Adaptable . We learn, adapt, and execute. Data-driven . We quantify the uncertainty. Accountable . We own our decisions and their outcomes. Transparent . We don't hide the hard stuff. Job Description Mae is hiring an Outreach Specialist who is passionate about maternal health equity and ready to help members enroll on our platform to receive support from pregnancy through postpartum. As an Outreach Specialist, you will be responsible for outbound outreach to health insurance plan members to introduce Mae's offering and onboard new members onto Mae's platform. Ideal candidates for this role have experience with high-volume outbound outreach. This role will report to the Outreach Team Manager. Key responsibilities include: Placing a high volume of calls daily to members of Mae's health plan partners who may be eligible to join our platform in order to meet monthly targets Share accurate and up-to-date information with members about the support they can receive through Mae, emphasizing Mae's offering of community-based doula support Guiding members through the enrollment and onboarding process, so they can get started using the platform Using a custom-built internal tool to identify the appropriate members to outreach to based on the team's enrollment targets for the month Providing daily and weekly feedback to internal team members on issues and barriers affecting outreach quality or ability to achieve targets Utilizing influencing / motivational skills to ensure maximum member engagement Qualifications What we are looking for: Proven track record of meeting or exceeding outreach, enrollment or performance targets Ability to work independently in a fully remote environment with minimal supervision Highly organized with strong time management skills and the ability to manage shifting priorities Comfortable using technology such as Slack, Gmail, CRM tools, and other internal systems to manage work effectively Ability to learn new systems and processes quickly in a remote setting Emotional resilience and maturity when handling rejection or sensitive conversations Ability to engage members compassionately and professionally Strong influencing and motivational communication skills grounded in trust and respect Enthusiastic, friendly disposition with a genuine desire to improve community health outcomes Experience requirements: 1-3 years' experience in patient outreach or a healthcare-related field, with an emphasis on patient enrollment or engagement Experience working in an environment that required high outbound call volumes What success looks like: A minimum of 75 outreach calls per day A minimum of 120 new members enrolled per month Work expectations: Fully remote, U.S. based role Full-time 1099 contract Monday through Friday availability between 10am - 6pm ET Reliable high-speed internet connection and a private, quiet workspace suitable for confidential conversations are required. This is a six-month contract with the possibility of extension based on performance and business needs. High performers may be considered for additional responsibilities or long-term opportunities as the program scales. Compensation: $4,500 per month with potential for additional monthly bonus Additional Information All your information will be kept confidential according to EEO guidelines. We are currently only hiring US based applicants and are unable to sponsor visas. Mae Health Participates in E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
    $4.5k monthly 1d ago
  • V104 - Intake Specialist | Legal Administrative Intake Coordinator

    Flywheel Software 4.3company rating

    Remote survival specialist job

    For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: We are looking for a motivated Intake Specialist to join a dynamic legal team. In this role, you will be the first point of contact for clients, handling calls with professionalism and empathy while gathering essential information for ongoing cases. You'll contribute to smooth operations by entering accurate data, coordinating with staff, and supporting administrative tasks. This role is perfect for someone who thrives in a fast-paced environment, enjoys helping clients, and takes pride in attention to detail and clear communication. Monthly Compensation: 1,150 to 1,220 Responsibilities include, but are not limited to: Provide general administrative assistance as needed Coordinate with internal staff to support ongoing cases Answer and professionally route incoming phone calls Ensure client inquiries are addressed promptly and courteously Maintain organization of records and follow up on pending items Accurately input client data into Clio and Excel spreadsheets Conduct intake calls to collect critical client information Requirements: 1-2 years of experience in client intake or administrative support preferred Strong verbal and written communication skills Ability to multi-task and prioritize efficiently Comfort with technology and CRM systems, particularly Clio Key Skills Strong verbal communication and excellent phone etiquette Detail-oriented with high accuracy in data handling Ability to manage multiple calls and tasks simultaneously Tech-savvy and comfortable with Clio, Excel, Microsoft 360, Teams, and Google Sheets Professional, friendly, and approachable demeanor Reliable, punctual, and consistent with attendance Team-oriented and collaborative Customer service mindset: patient, empathetic, and solution-focused Traits and Values Organized and proactive Solution-oriented and adaptable Empathetic and professional in client interactions Dependable and trustworthy Collaborative and willing to support colleagues Positive attitude and resilience in fast-paced environments Software CRM: Clio VoIP: RingCentral Internal Communication: Teams Email and Calendar: Outlook Other Tools: Google Sheets, Microsoft 360 Working Schedule Monday to Friday Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
    $29k-41k yearly est. Auto-Apply 60d+ ago
  • Lead Intake Specialist - REMOTE or Sugar Land, TX

    Deliverit Pharmacy Infusion Center

    Remote survival specialist job

    Full-time Description Why You'll Love Working Here At DeliverIt Group, you're not just joining a company - you're becoming part of a collaborative, compassionate, and forward-thinking team that truly believes in making a difference every day. We take pride in fostering a Culture of Care that values people as much as performance. Here, you'll find: Stability and Growth: DeliverIt Group continues to expand nationally and internationally, creating new opportunities for career advancement, learning, and leadership exposure. Supportive Leadership: You'll work closely with experienced executives and an engaged leadership team who are invested in your professional development and success. Meaningful Impact: Every interaction - from greeting a visitor to supporting an executive project - contributes directly to our mission of delivering compassionate, accessible care to the communities we serve. Inclusive and Positive Culture: We celebrate teamwork, authenticity, and optimism. You'll be surrounded by colleagues who support one another and genuinely enjoy what they do. Empowerment and Recognition: Your ideas and initiative matter. We recognize hard work, celebrate milestones, and ensure every team member feels seen and appreciated. If you're looking for a role where professional growth meets purpose, and where you can build a lasting career in an organization that truly values people, this is the place for you. Job Summary: As Lead Intake Specialist, you will be responsible for helping guide patients through the healthcare admissions process. Your duties include recording patient information, verifying health insurance, and performing clerical duties. Duties & Responsibilities: They include, but are not limited to: Efficient Patient Paperwork Processing: Handle patient paperwork in a timely manner while adhering to established protocols. Call Management: Answer and screen patient calls, providing clear and helpful information. Referral Coordination: Collect and manage essential data to facilitate the referral process; follow up on referrals by contacting organizations to gather necessary information. Conduct Initial Patient Intakes: Assess the eligibility of potential patients and ensure all necessary information is gathered. Gather and Update Patient Information: Collect medical histories and personal details for new and existing patients, ensuring accurate and up-to-date records. Document Review: Ensure all patient documentation is complete and accurate. Prepare Patient Paperwork: Organize and prepare all necessary forms and materials for new patients. Medical Benefits Verification: Assist with verifying insurance coverage and benefits as directed. Pharmacy Benefits Verification: Assist with submitting PBM test claims to determine patient drug coverage Communication with Patients, Clinical Liaisons, and Healthcare Providers: Serve as a liaison between patients, clinical liaisons, and Healthcare Providers. Additional Duties: Perform other tasks assigned to support team efficiency and patient care excellence to ensure smooth processes and resolve any issues. Requirements Skills & Qualifications: Communication Excellence: Demonstrate strong interpersonal skills, actively listening and communicating clearly with patients, team members, and external partners. Office Equipment Proficiency: Comfortable using standard office tools such as smartphones, workstations, and fax machines. Software Proficiency: Skilled in essential programs like Microsoft Office, CareTend, CPR+ software, etc. Customer Service Expertise: Provide excellent customer service, especially in managing distressed patients and ensuring a calm, positive experience. Knowledge of Local Resources: Familiar with the Greater Houston infusion patient community and the available resources. Adaptability: Ability to manage and adapt to changing workloads and evolving tasks. Bilingual: Preferred but not required. Multitasking: Ability to handle multiple tasks efficiently in a fast-paced environment. Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with patients and team members. Self-Motivated: Capable of working autonomously with minimal guidance while maintaining high productivity. Positive and Outgoing: A positive attitude and eagerness to contribute to the team. Medical Terminology. Education & Experience: Experience: At least 1-3 years of experience in the following areas: Medical Benefits Verification, Deductibles, Max Out-of-Pocket, Coinsurance, Acute Care Referrals, Chronic Therapy Referrals, Prior Authorization, Pharmacy Benefits Management (PBM) claims, and familiarity with WellSky's CareTend and CPR+ software programs. Mathematical Skills: Basic math skills are required; advanced math skills are ideal.
    $28k-42k yearly est. 1d ago
  • Intake Specialist (Client Service Sales) - Remote

    Heard & Smith 3.8company rating

    Remote survival specialist job

    Intake Specialist (Client Service - Sales) Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone's life! Fast-paced, professional environment; Fulfilling, challenging, and rewarding; Great team environment; Paid Holidays, Accrued Paid Time Off (FT only); Great Medical Benefits Package (FT only); Wellness Program (FT only); Competitive Salary $14.50-$16.50 per hour DOE 401k with Annual Employer Profit-Sharing contributions (historically 5% annual salary - employee contributions not required!) As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration. In this role you will: Build the initial client relationship and confidence in our firm with every prospective client interaction Take 150 - 200 calls per day in a professional inbound/outbound call center environment Sign up 4 new cases per day to the firm Be expected to meet occupancy and adherence goals Be expected to maintain a minimum call quality score of 90% Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained Solve problems and maintain confidentiality Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system Use good judgment to discern what issues may be urgent and need a manager's or director's attention immediately To be successful as an Intake Specialist you will need: High School Diploma; Degree preferred; or equivalent combination Call center and customer service experience Strong people skills Excellent telephone, communication, and active listening skills Ability to meet performance standards whether in office or working remotely from home Knowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easily Minimum 40 WPM typing speed Multi-tasking skills and the ability to work well under pressure Detail oriented Excellent spelling and grammar Problem analysis and problem-solving Self-motivated, self-disciplined, able to work with little supervision Reliability and dependability Ability to work in fast paced environment Ability to work in a confidential environment always maintaining client confidentiality Has professional manner and high energy level, exhibits a positive attitude Strong organizational skills Good time management skills Accepts new ideas and challenges and is highly motivated Ability to work well with others as a team Ability to work remotely from home as needed per business needs (see remote requirements) Sales experience a plus Fluent Spanish a plus Minimum Requirements for a Remote Home Office Intake Specialist: Computer with up-to-date operating system (No Macs, Chromebooks, Tablets) Camera - internal to computer or external Fast internet connection (20MB+) Wired Ethernet cable Internet connection in your home office Land line telephone or good cell phone signal in home office Quiet, private home office with no distractions during business hours Reside in Texas
    $14.5-16.5 hourly Auto-Apply 60d+ ago
  • Youth Engagement Specialist (20/24 hrs.) Parsons Branch

    Columbus Metropolitan Library 3.8company rating

    Survival specialist job in Columbus, OH

    Job Title: Youth Engagement Specialist (20/24 hrs./Non-Exempt/Part-time) Starting Pay Range: $21.49 - $28.89 hourly (commensurate with experience) Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy Our Commitment to Diversity Open to all doesn't just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that's how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law. At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: ************************************************************* What We Offer: A robust benefits package that supports your physical, mental, and financial well-being. Comprehensive medical, dental, and vision plans to meet your healthcare needs. A qualified employer for Public Service Loan Forgiveness . Access to mental health resources and employee assistance programs for your peace of mind. Generous paid time off and leave options to balance your work and personal life. Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans. A variety of voluntary and supplemental insurance plans to complement your lifestyle. Comprehensive overview of our benefits: ************************************************** About the Position: As a Youth Engagement Specialist, you will create a positive and enriching experiences by engaging youth and their caregivers in conversation and activities and promoting literacy and reading. You will help develop and deliver quality programs and informal engagements aligned with our library's Young Minds Strategy, designed to help youth establish the foundation for a successful life. Additionally, you may conduct outreach to schools and other organizations serving youth and/or perform collection management activities. The Young Minds Strategy focuses on three (3) categories: Ready for Kindergarten; building kindergarten readiness skills for ages 0-5 Third Grade Reading; supports and promotes early literacy development for K-3rd grade High School Graduation; support and preparation for tweens and teens Position Schedule Monday, Tuesday, and Thursday 4:00-8:00pm Friday/Saturday rotation 9;00am-6:00pm (as assigned) Sunday 1:00-5:00pm (as assigned) What You'll Do: Proactively provides a high level of customer service by engaging youth and families in usage of library resources, activities and programs. Creates a safe, welcoming environment that balances a fun atmosphere, engaging activities and relationship building, while supporting youth development and learning. Plans, promotes and presents programs and informal engagements for children of all ages at the location and off-site. Answers customer questions and provides customer service throughout the building. Makes referrals by locating appropriate sources of information using a variety of tools and resources. Connects with schools and community organizations to promote Young Minds programs and services through presentations, community events and networking. Works to diffuse youth confrontations, mediate and reduce tensions. Performs collection management activities for juvenile materials as directed. Creates displays and merchandises materials. Directs volunteer and volunteen activities including orienting, training and scheduling. Ensures that the children's and teen areas are neat, orderly and appealing to customers and staff. Maintains personal skills and knowledge through engagement with library trainings, reviewing resources and professional development conversations with other youth services staff members. Utilizes computer applications and library equipment, maintains current knowledge of system wide and location specific procedures, processes, policies and operations. Supports library policies and procedures, including the Code of Conduct, by following up with customers when necessary; alerts Security Officer and/or manager about suspicious behavior and similar risks to safety and security. Performs other duties as assigned including serving on taskforces, committees, etc. Assumes responsibility for the operation of the location in the absence of a manager. Minimum Qualifications: Bachelor's Degree required. 2-3 years' experience working with youth or community engagement required. Experience delivering programs and services to diverse audiences preferred. Interest and ability to serve and develop rapport with youth and their caregivers. Strong verbal and written communication skills. Ability to operate library technology including personal computer, email, software programs (i.e., Windows/Microsoft Office) and other job-related equipment and systems. Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements. Working Conditions and Physical Demands: The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions). Work requires occasional lifting or pushing of up to 50 lbs. and the frequent lifting or pushing of up to 20 lbs.
    $19k-25k yearly est. Auto-Apply 38d ago
  • Youth Specialist (Juvenile Correctional Officer)

    Dasstateoh

    Survival specialist job in Circleville, OH

    Youth Specialist (Juvenile Correctional Officer) (26000092) Organization: Youth Services - Circleville Juvenile Correctional FacilityAgency Contact Name and Information: Cally Gilliland, **************************** Unposting Date: Jan 23, 2026, 4:59:00 AMWork Location: Circleville Juvenile Correctn 640 Island Road Circleville 43113Primary Location: United States of America-OHIO-Pickaway County-Circleville Compensation: $24.16 - $31.78Schedule: Full-time Classified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Juvenile CorrectionsTechnical Skills: Criminology/Criminal Justice, Juvenile Corrections, SecurityProfessional Skills: Attention to Detail, Conflict Management, Reasoning, Situational Awareness, Observation Agency OverviewJOIN OUR TEAM! MAKE A DIFFERENCE WHILE BUILDING A CAREER!We are transforming and saving lives at DYS!A safer Ohio: one youth, one family and one community at a time.About Us…Our mission at the Ohio Department of Youth Services (DYS) is to improve Ohio's future by habilitating youth and empowering families and communities. We believe that all youth will be given an opportunity to live up to their greatest potential and staff are our greatest resource. DYS is the juvenile corrections system for the state of Ohio. DYS is statutorily mandated to confine felony offenders, ages 10-21, who have been adjudicated and committed by one of Ohio's 88 county juvenile courts. During their stay with DYS, youth are engaged in programming that is designed to address their criminological and behavioral needs. DYS reaches thousands of youth in facilities and those on parole.Our Guiding Principles…Demonstrate staff are our greatest resource Treat everyone with respect Cultivate a trauma responsive environment for staff and youth to thrive Provide the best support and services for youth and families Advance our culture of inclusion through understanding and appreciating staff and youth differences Commit to and encourage collaboration and continuous improvement to produce better outcomes for those we serve Celebrate collective successes and support one another through opportunities to improve To learn more about DYS, please visit our website by clicking here.Job DescriptionStarting pay is over $50,000 per year. By working just two (2) overtime assignments per week, new staff can add an additional $30,000 salary per year. New Youth Specialists receive their first pay increase after six (6) months of employment. What You'll Do: DYS is seeking a Youth Specialist [Juvenile Correctional Officer] to join our diverse team! This person will oversee facility functions while providing valuable mentorship, experience, and knowledge to the youth in our care. The ideal candidate will be a strong leader with a solid background and a passion to habilitate youth. Specifically, the Youth Specialist [Juvenile Correctional Officer] will: Provide safety, security, custodial care, & surveillance of assigned youth Utilize provided training to observe, intervene, and de-escalation youth behavior and conflicts Manage and maintain security and a positive interaction during and after family visits Complete all required documents (reports, logs, evaluations etc.) Oversee movement on facility grounds and outside trips Monitor and instruct youth on general housekeeping duties Maintain awareness of unusual behavior and crisis situations Collaborate and provide information to division leadership Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsHigh school diploma or G.E.D.; valid driver's license; must successfully complete Juvenile Correctional Officer assessment. Must be 21 years of age at time of application. -Or equivalent of minimum class qualifications for employment noted above. Probationary period is 365 days. Job Skills: Juvenile Corrections, Security, Criminology/Criminal Justice, Conflict Management, Reasoning, Observation, Attention to Detail, Situational AwarenessSupplemental InformationThe final candidate selected for this position will be required to undergo a pre-employment drug screening and criminal background check that includes results from BCI & FBI, Public Safety, and State of Ohio Taxation. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. All new candidates hired to the Department of Youth Services must partake in paid, mandatory 4 weeks of training. Week 1 is held at CJCF, weeks 2 through 4 are held in Orient, Ohio, 10-hour training days, Monday through Thursday.DYS is a "qualifying employer" for the purposes of the federal Public Service Loan Forgiveness (PSLF) program.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $24.2-31.8 hourly Auto-Apply 22h ago
  • 2026 Student Life Camps Support Specialist | Remote

    Lifeway 3.8company rating

    Remote survival specialist job

    Do you have a heart for equipping the local church? Do you have a passion for supporting summer camp experiences that serve students? Apply today to explore if this is where God is calling you to use your skills next! Why Lifeway? This is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you're a maker or storyteller, data guru or problem-solver, or anywhere in between, if you're passionate about serving the church, we have a place for you. Lifeway has a strong culture that is deeply focused on our mission and values. We provide equipment and resources to ensure team members have access to a productive workspace. This is seasonal Summer 2026 position and is a Remote work opportunity As a Student Life Camps Support Specialist, you'll perform integral functions to support life changing experiences for thousands of students at summer camps. You will manage details of camp prep and customer service while playing a key role in the success of camp operations at Student Life and Student Life Kids Camp. Responsibilities * Model vision statement and excellence in customer service * Communicate with Student Pastors and Kids Ministers in preparation for camp * Promptly answer emails and phone calls * Review and organize required documents and paperwork * Proactively remind churches about approaching deadlines * Manage multiple databases * Contact customers with missing release forms or missing information * Be available to answer questions regarding camp prep paperwork from customers, Student Life Camp office staff, and summer staff - primarily the Office Director * Communicate effectively with supervisors and other Camp Support Specialist team members in a remote setting Qualifications * Participate in the entirety of the 2026 camp season * Beginning late April to early August 2026 * Be actively involved in an evangelical Christian church * Practice strong written and verbal communication skills * Practice excellent organizational skills, ability to follow-through, and meet deadlines * Possess a basic knowledge of Google applications and Microsoft Office * 2 years of administrative assistance and/or project coordination experience, preferred Student Life Camps Support Specialist compensation * $15.00 / hour
    $15 hourly Auto-Apply 10d ago
  • Student Support Specialist

    Telluride Academy 3.7company rating

    Remote survival specialist job

    Job DescriptionSalary: DOE - Starts at $20 per hour Job Title: Student Support Specialist Reports To: Program Director FSLA Status: Seasonal, 12-week, non-exempt Salary: DOE - Starts at $20 per hour Position Summary: At Telluride Academy, we are committed to serving every child. We provide accessible adventures for all campers, fostering a socially inclusive outdoor experience. By welcoming campers of all ability levels, we enrich our community and create opportunities for learning, connection, and growth. Campers gain lifelong benefits as they celebrate both differences and shared experiences. The friendships, confidence, and independence developed in our programs are truly transformative. Telluride Academy is seeking a qualified candidate for the seasonal position of Student Support Specialist for Summer 2026. This role requires prior experience working with populations of students and families with special needs, such as autism, ADHD, and behavioral challenges. The Student Support Specialist must be organized, patient, creative, compassionate, empathetic, and possess strong written and verbal communication skills. A proven ability to problem-solve is essential. This position plays a key role in ensuring that all students, families, and staff experience a positive, safe, and inclusive environment at Telluride Academy. Duties and Responsibilities: Student Support Preparation Begin personal outreach to parents in April, reviewing the student support notes spreadsheet to identify enrolled students with inclusion needs, and compiling notes for the upcoming summer. Discuss each child's specific needs, including limitations, triggers, and behavioral tendencies. Communicate required safety criteria for participation in programs, such as the ability to stay with the group, engage in outdoor activities, and safely respond to challenges. Staff Support Provide guidance and support to Inclusion buddies who work directly (one-on-one) with campers requiring additional assistance. Assist admin in assigning student support buddies to camp programs based on camper needs. Train buddies on each assigned campers specific requirements, offering strategies to manage behaviors and triggers effectively. Communicate with program staff before each session about inclusion needs within their groups, equipping them for success. Perform any additional duties as assigned or deemed necessary by administration to support the organization's goals and operations. Training and Development Assist in developing and delivering a student support training workshop during Telluride Academys annual all-staff training. Facilitate sessions that educate staff on disability etiquette, behavior management, problem-solving techniques, and inclusive team-building games. On-Site Inclusion Support Act as a buddy during summer programs, working directly with a variety of groups and activities to support campers with inclusion needs. Provide office hours and consultation as needed to ensure staff and families have the resources and information necessary for a successful summer experience. Address any unforeseen behavioral challenges within groups or with individual students as they arise. Ensure the safety of all campers and staff through proactive preparation and decision-making. Qualifications: Educational Background: Bachelors degree in Education, Special Education, Psychology, Social Work, Recreational Therapy, or a related field (or equivalent experience). Additional certifications or training in behavioral management, inclusion strategies, or related fields preferred. Experience with Diverse Populations: Demonstrated experience working with children and adolescents with special needs, such as Autism Spectrum Disorder (ASD), ADHD, sensory processing disorders, behavioral challenges, and other developmental or emotional needs. Experience in outdoor education, camp settings, or recreational programs is highly desirable. Skills in Behavioral Support: Strong understanding of behavior management techniques and sensory regulation strategies. Proven ability to create and implement individualized support plans for children with diverse needs. Strong Interpersonal and Communication Skills: Excellent verbal and written communication skills for effectively engaging with parents, staff, and children. Ability to mediate and resolve conflicts calmly and constructively. Leadership and Collaboration: Ability to provide guidance and mentorship to Inclusion Buddies and other staff members. Experience leading training sessions or workshops related to inclusion and disability awareness is a plus. Organizational Skills: Highly organized with the ability to manage multiple responsibilities, including camper needs, staff schedules, and program preparation. Strong attention to detail, especially when documenting camper needs and plans. Flexibility and Adaptability: Willingness to adapt to a dynamic camp environment with changing needs and priorities. Comfortable working in various outdoor settings, including overnights and physically active programs. Curious Empathy and Compassion: Genuine passion for creating an inclusive environment that supports children of all abilities. Patience, understanding, and a positive attitude when working with diverse groups and challenging behaviors. Cultural Competence: Commitment to diversity, equity, and inclusion, with an understanding of how to support individuals from various cultural, social, and economic backgrounds. Problem-Solving Skills: Quick and effective decision-making skills to address behavioral or safety concerns in real-time. Relevant certifications in Applied Behavior Analysis (ABA) or other behavioral support techniques are a plus. Ability to pass a criminal background check and driving background check. Valid drivers license and ability to operate program vehicles safely (if applicable) Must possess or obtain CPR and Wilderness First Aid Certification prior to employment start date. Wilderness First Aid (WFA) required, or Wilderness First Responder (WFR) certification is preferred. Valid driver's license and ability to operate program vehicles safely (if applicable). Must successfully pass background checks in accordance with organizational and state requirements. Working Conditions: Ability to work indoors or outdoors for prolonged periods of time in various weather conditions, including heat, cold, wind, and rain. Willingness to work in remote, wilderness, or high-altitude environments with limited facilities. Comfort with exposure to insects, wildlife, and natural elements as part of outdoor programming. Ability to work flexible hours, including early mornings, evenings, weekends, and extended shifts, based on program needs. Ability to travel to and from program locations, including remote trailheads or campgrounds. Additional Requirements: Ability to lift and carry up to 50 lbs safely and repeatedly throughout the workday. Ability to communicate clearly and effectively with children, staff, and parents in a positive and professional manner. Ability to lead group activities and provide instruction to diverse age groups. Ability to stand, walk, and be physically active for extended periods of time (up to 8-10 hours per day). Ability to kneel, bend, stoop, and perform physical tasks during programming. Ability to engage in activities requiring climbing, hiking, and movement across uneven or rugged terrain. Ability to swim and/or assist participants in water-based activities when applicable. Schedule: Spring (Late April/May) Part-time position requiring approximately 5-10 hours per week. Summer (June-August): The Student Support Specialist will be required to be available during our typical weekly camp schedule, which is Monday through Thursday, 8:00 AM to 5:00 PM. Roughly 40 hours per week with hours varying weekly based on program assignments and organizational needs. Telluride Academy staff meet on Fridays for all-staff meetings, program planning, and additional training/workshops. Serve as a buddy (one-to-one support) across a range of activities and age groups, including programs with overnight stays. Complete office hours as necessary to manage communication, program preparation, and camper support. The Student Support Specialist will log and submit all hours worked to the Telluride Academy Program Director for each pay period using our Timetrex App. About Telluride Academy: Telluride Academys mission is to Connect youth with nature through outdoor adventure, creativity, and environmental stewardship". Based in the San Juan Mountains, Telluride Academy is Telluride's premier summer camp and has been inspiring youth through outdoor education and adventure for over 40 years. Join us in creating unforgettable memories for the next generation of adventurers! Please ************************ to learn more. Core Values: Enrichment through experiential education. Inclusion of children and teens from all backgrounds. Respect for individual uniqueness. Responsible environmental stewardship. Hiring Policy: Telluride Academy (TA) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Telluride Academy's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. TA will endeavor to make a reasonable accommodation of an otherwise qualified applicant or employee related to an individual's: physical or mental disability; sincerely held religious beliefs and practices; and/or any other reason required by applicable law, unless doing so would impose an undue hardship upon TA's business operations.
    $20 hourly 22d ago
  • Outreach & Engagement Specialist

    New Horizons Mental Health Services 3.8company rating

    Survival specialist job in Lancaster, OH

    For over 50 years, New Horizons Mental Health Services, a non-profit behavioral health agency, has worked to improve the health and wellbeing of individuals, families, and the community through our services. We are currently seeking a full-time Outreach & Engagement Specialist in Lancaster, Ohio. What do we offer you? A competitive salary, and the opportunity to work with a talented team of mental health professionals. Robust benefits, including: · No production requirement! · Medical · Company paid Dental and Vision Insurance · Company paid Life Insurance policy · Over 3 weeks of PTO in first year · 10 paid holidays, including your birthday · 5 days of professional leave per year · 403b Retirement Plan · Generous Employer Match for Retirement Plan · Employee Assistance Plan · CEU/CME Reimbursement · Eligibility for Federal Student Loan Forgiveness (PSLF) · Paid Liability Insurance Coverage POSITION DESCRIPTION: DIRECT CLINICAL SERVICE: Provides on-going primary and secondary community services to Adult SMD's, serves as an advocate, liaison, mediator, broker for SMD's, provides transport for clients to services, promotes a client/driven, strength-oriented service, adheres to the agency's mission statement, policy and procedures, follows guidelines to ensure quality assurance, maintains productivity and documentation standards, keeps current licensing credentials. Develops and implements initial and revised Individual Service Plan. Communicates with other service providers to improve quality of care to client. Manifest a commitment to and Recovery Model philosophy and standards, and foster an environment that supports recovery for persons served. Possess a working knowledge of community resources. Be sensitive to the cultural needs of the individual and/or family served. DOCUMENTATION: Completes all appropriate case documentation and case planning information; completes all necessary reports per agency policy and protocol; appropriate documentation of collateral contacts; participates in clinical supervision. Performs related administrative duties; attends staff meetings, supervisions, trainings, assists in program planning and evaluation. Non-billable outreach to clients not engaging. Other duties as assigned. Requirements QUALIFICATIONS: Ohio driver's license, proof of automobile liability insurance (minimum $100,000), Bachelor's degree preferred. Preference given to holders of Ohio Counselors and Social/Work Board licensure. Experience in working with adults with SMD, exhibits respect, compassion, warmth, caring and friendliness, non-judgmental of varying cultural beliefs, ability to assess, teach and model skill development techniques in home maintenance, interpersonal-social and pre-vocational interests, ability to set limits, confront behaviors and redirect. Salary Description Starting at $16.50
    $29k-39k yearly est. 60d+ ago
  • Student Support and Resource Specialist

    ESC 4.2company rating

    Survival specialist job in Newark, OH

    The Licking Regional Educational Service Center is seeking multiple, qualified individuals to provide support to students, with a focus on, but not exclusive to, students who are English Language Learners (EEL), foster, or homeless in the Newark City School District. The person(s) serving in this position will promote the five core Social Emotional Learning Competencies of Self-Awareness, Self-Management, Social Awareness, Relationship Skills and Responsible Decision-Making to help students overcome obstacles and reach their full potential. The ideal candidates will possess strong written and oral communication skills and the ability to collaborate with school personnel, parents/legal guardians, peers and other service providers. We will consider candidates who have a minimum of a Bachelor's Degree in Social Work, Behavioral Science, Child Development, or Comparable Education. Salary will be based on experience and licensure. The positions will be held open until successful candidates are found. Interested and qualified individuals should submit their Letter of Interest and Resume to: Dale L. Dickson, Director of Auxiliary Services at: ****************** Licking Regional Educational Service Center and copy the following individuals on said submission: Specific Inquiries regarding position information can be directed to: Tara Boyer, Ph.D., Assistant Curriculum Director, Newark City Schools ****************************, ************ or to: Ronni Bowyer, Coordinator of Whole Child Supports, Newark City Schools *****************************, ************
    $41k-64k yearly est. Easy Apply 1d ago
  • Care Management Intake Specialist

    Integrated Services for Behavioral Health 3.2company rating

    Survival specialist job in Lancaster, OH

    Job Description We are seeking a Care Management Intake Specialist! Join our team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services - working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual. The salary range for this position is $22.93- $25.38 per hour based on experience. Essential Functions: Processes youth assigned to ISBH for OhioRISE care coordination to ensure each client is eligible, set up, and referred to care coordinators within the established program timelines. Manages transfers of care and ensures documentation is completed according to program standards Provides follow-up for any missing information when necessary. Documents all youth information in our data systems. Manages communication from ISBH staff, guardians, community, and state partners via phone, text, and email. Interacts with ISBH staff and external partners in a positive manner, providing excellent customer service. Maintains advanced knowledge of OhioRISE assignment processes and systems, including but not limited to CareLogic software, Ohio MCO referral requirements, ISBH, and the partner required content. Performs other related duties as required. Minimum Requirements: High School diploma or GED. Three years of experience working in a medical referral position and/or nonprofit administrative management environment required. Demonstrated a high degree of cultural awareness. Ability to use appropriate databases, spreadsheets, and other software. Able to effectively communicate through verbal/written expression. Must be able to operate in an Internet-based, automated office environment. Must be able to attend all trainings in-person Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package! Benefits include: Medical Dental Vision Short-term Disability Long-term Disability 401K w/ Employer Match Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues. To learn more about our organization: ***************** OUR MISSION Delivering exceptional care through connection OUR VALUES Dignity - We meet people where they are on their journey with respect and hope Collaboration - We listen to understand and ask how we can best support the people and communities we serve Wellbeing - We celebrate one another's strengths, and we support one another in being well Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $22.9-25.4 hourly 22d ago

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