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Employee reviews

4.17/5

Out of 12 Sutherland reviews, 75% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 12 ratings

Overall rating
4.2
Diversity and inclusion
3.8
Management
3.8
Work environment
4.3
Salary and benefits
4.0
Career opportunities
3.8
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Sutherland reviews

Employee reviews
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3.0
A zippia user wrote a review on Nov 2019
Pros of working at Sutherland

I love what I do. I am a credit specialist for the campaign I work under. I am considered back office. I review documents, calculate income, employment verification, request documentation from members that have applied for a loan, and ultimately approve/decline loans.

Cons of working at Sutherland

It's a call center. Every week there's a new rule or new metrics they for how you are rated. Even though I work for and am paid by Sutherland, the campaign I work under is unpredictable. I've been here a year.... but everyday, we wonder if it's going to be our last. No Stability. It's not a career.

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Sutherland

I loved the Work Environment and appreciation and employee got for the work that they were putting in.

Cons of working at Sutherland

Time Management was one of the things that I dislikes as there wasn't any time tracker for tracking individual the most because of the lack of

Sutherland benefits

Friday Fun Activities

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3.0
A zippia user wrote a review on Nov 2020
Pros of working at Sutherland

Remote work, benefits, work at home, can’t think of anything else positive

Cons of working at Sutherland

Insufficient training but not the company’s fault, not too flexible with schedule, salary per hour is low

Sutherland benefits

Paid training, Work at home, coaching, positive meetings can’t think of anything else

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5.0
A zippia user wrote a review on Oct 2021
Pros of working at Sutherland

The culture is inclusive and fair. Management shows they care about the employees and do their best to reward excellence.

Cons of working at Sutherland

Personally need more pay, but they do what they can.

Sutherland benefits

Bonuses, health benefits, flexible scheduling, team spirit.

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5.0
A zippia user wrote a review on May 2021
Pros of working at Sutherland

Great Culture and work enviorment. Awesome growth opportunities

Cons of working at Sutherland

There really isnt much i don't like about it .,.. maybe simply 401k match would be nice

Sutherland benefits

PTO is is given only after 90 days and you can use it right away

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1.0
A zippia user wrote a review on Sep 2021
Pros of working at Sutherland

Company has a flexible schedule

Cons of working at Sutherland

Health benefits are too high, workload increases exponentially, supervisors are very uncoordinated

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5.0
A zippia user wrote a review on May 2021
Pros of working at Sutherland

Great Culture and work enviorment. Awesome growth opportunities

Cons of working at Sutherland

There really isnt much i don't like about it .,.. maybe simply 401k match would be nice

Sutherland benefits

PTO is is given only after 90 days and you can use it right away

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3.0
A zippia user wrote a review on Nov 2020
Pros of working at Sutherland

Remote work, benefits, work at home, can’t think of anything else positive

Cons of working at Sutherland

Insufficient training but not the company’s fault, not too flexible with schedule, salary per hour is low

Sutherland benefits

Paid training, Work at home, coaching, positive meetings can’t think of anything else

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Sutherland salaries

7.1
Salary score
The national average salary for a Sutherland employee in the United States is $33,141 per year or $16 per hour. Employees in the top 10 percent can make over $61,000 per year, while employees at the bottom 10 percent earn less than $17,000 per year.

Sutherland demographics summary

9.8
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Sutherland financial performance

8.8
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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