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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Olympia, WA | $34,001 | $16.35 |
| 2 | Juneau, AK | $33,353 | $16.04 |
| 3 | Boston, MA | $32,199 | $15.48 |
| 4 | Saint Paul, MN | $31,973 | $15.37 |
| 5 | El Centro, CA | $31,363 | $15.08 |
| 6 | Wailuku, HI | $31,317 | $15.06 |
| 7 | Salem, OR | $31,073 | $14.94 |
| 8 | Rochester, NY | $30,904 | $14.86 |
| 9 | Chicago, IL | $29,831 | $14.34 |
| 10 | Hartford, CT | $29,820 | $14.34 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customs Consultant | $78,994 | $38 | - |
| 2 | Customer Service Expert | $59,068 | $28 | - |
| 3 | Customer Account Executive | $48,794 | $23 | - |
| 4 | Customer Care Consultant | $45,584 | $22 | - |
| 5 | Market Survey Representative | $39,534 | $19 | - |
| 6 | Senior Representative | $38,644 | $19 | - |
| 7 | Customer Solutions Specialist | $37,633 | $18 | - |
| 8 | Marketing Representative | $36,816 | $18 | - |
| 9 | Provider Relations Representative | $35,971 | $17 | - |
| 10 | Claims Service Representative | $35,639 | $17 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | American Home Shield | $29,278 | $14 | - |
| 2 | Alta Resources | $29,011 | $14 | 6 |
| 3 | Concentrix | $28,946 | $14 | 293 |
| 4 | Telvista US | $28,919 | $14 | - |
| 5 | TRG - The Resource Group | $28,899 | $14 | - |
| 6 | ibex | $28,847 | $14 | 7 |
| 7 | Call Center Services International | $28,665 | $14 | 4 |
| 8 | GCS | $28,657 | $14 | 3 |
| 9 | VXI | $28,653 | $14 | 8 |
| 10 | Arise Virtual Solutions | $28,625 | $14 | - |
| 11 | Lawrence & Schiller | $28,623 | $14 | - |
| 12 | Teleperformance USA | $28,582 | $14 | 336 |
| 13 | Global Response | $28,575 | $14 | - |
| 14 | TTEC | $28,544 | $14 | 76 |
| 15 | SITEL | $28,525 | $14 | - |
| 16 | Afni | $28,511 | $14 | 36 |
| 17 | Empereon Constar | $28,509 | $14 | - |
| 18 | Alorica | $28,496 | $14 | 36 |
| 19 | SYKES | $28,496 | $14 | - |
| 20 | Integreon | $27,512 | $13 | - |