Sutton Bank jobs in Columbus, OH

Job Description Responsible for oversight within the First Line of Defense for Payments programs. Leading a team of analysts to minimize risk through continuous monitoring, testing and analysis, to ensure that payments activities are compliant with both the letter and spirit of applicable laws and regulations. Qualifications: Education: Bachelor's degree in Business Administration or related field. Licenses/Certifications: CRCM or other relevant professional certifications are a plus. Experience: Seven to ten years of regulatory compliance or risk management experience supporting consumer financial products or services at a large or complex banking institution, coupled with at least five years of managerial experience gained working in such capacity. Or equivalent combination of experience and education. Essential Functions: A: Job Specific: Acts as the primary point of contact for exams to lead, manage, and track all exams to ensure timeliness as well as consistency in approach, information, and operational readiness. Manages a team of Analysts within the First Line of Defense (1LOD) providing oversight of the Payments programs through continuous monitoring, testing and analysis. Performs Risk Assessments and gap analysis. Maintains working knowledge of federal regulations applicable to Payments, and awareness of significant risk and control issues within Payments Division. Aids in the development of and subsequently leads the Issue Management program within the 1LOD, including development of standards and procedures, action plans and reporting. Managing issues through to completion for both First Line and the programs under First Line oversight. Identifies and analyzes trends/themes within large data sets. Works with stakeholders to problem solve, define, develop and implement solutions in cross collaborative setting. Manages multiple project initiatives to completion under deadlines. Identifies meaningful metrics / KRIs / KPIs to inform on the health of the Payments programs and 1LOD controls; establishing efficient and effective governance and reporting. Partners effectively with peers and colleagues within 1LOD and across various functions of the Bank to drive consistent and effective practices. Works with the HR Manager to manage the execution of the training program to the first-line bank staff and third-party agents, including the oversight and development of monitoring standards and appropriate risk-based coverage of all significant first-line banking activities. Works with HR to initiate corrective action and/or development plans, evaluate performance and develop staff members. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications. Excellent interpersonal skills. Strong knowledge of the business area that is being supported. Self-directed and motivated. The ability to manage multiple tasks. Excellent problem-solving skills. Ability to read, analyze and comprehend journals, audit reports, regulations and legal documents. Ability to respond to common inquiries or complaints from employees, customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management and employee groups. Proven abilities to manage, mentor, and develop direct reports, and foster and maintain productive working relationships. Strategic thinker, who possesses the ability to identify proactively risk management program needs and deficiencies, and opportunities for improvements. Demonstrates strong risk management acumen, and in-depth knowledge of controls. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, pregnancy or protected veteran status. Job Posted by ApplicantPro

SUPERVISOR DISCLAIMER Supervisory Responsibilities: Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for FTEs and other duties associated with managing a staff. JOB RESPONSIBILITIES * Manage processes for lien placement, tracking and release, Federal Reserve Pledging and payoffs of consumer non-real estate loans * Monitor and uphold performance standards to ensure efficiency and accuracy levels are met * Analyze monthly reports to ensure team goals meet required service standards * Execute action plans for improvement, develop lead measures for department function and recommend development action items to improve processes individually or for the team * Communicate frequently and professionally with high-level leadership on department activities and significant issues impacting team effectiveness and compliance with regulation and guidance from various agencies. * Implement appropriate training, development and action plans for team members to ensure ongoing effectiveness * Assist with complex questions and escalated customer service resolution; provide support and backup to other loan servicing staff * Write, maintain and test procedures used for daily tasks * Maintain thorough industry knowledge by attending appropriate internal and external training classes * Collaborate with other departments by making recommendations or reporting issues as needed and work with Business Analysts for testing releases and enhancements as needed * Recommend development action items to improve processes individually or for the team * Develop and maintain team metrics * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPENTENCIES * Previous Banking experience a plus * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Leadership/Management Skills * Ability to influence others * Ability to build collaborative relationships * Ability to develop or mentor others * Organizational Skills/Detail Oriented * Analytical Thinking * Able to Multi-Task or Juggle Priorities * Problem/Situation Analysis * Technical Expertise * Strategic Planning and Decision Making * Creativity * Deep understanding of collateral requirements and regulatory standards * Strong analytical, problem-solving and decision-making skills EDUCATION AND EXPERIENCE * Must possess a high school diploma or equivalent * Minimum 4 years of management experience preferred * 2+ years in collateral management required TRAVEL REQUIREMENTS Travel for training or conferences may be expected Physical Requirements: This position must be able to remain in a stationary position a maximum of 50% of the time, constantly operate a computer up to 50% of the time, and be able to be in constant communication with coworkers, customers, or stakeholders to discuss and observe facts and data in order to exchange accurate information. SCHEDULE Typical office hours are Monday through Friday 8am to 5pm. This may become a hybrid role after the first 90 days, there are required on-site hours in the Alford building in Newark, Ohio. This position is salary and exempt.

Key Private Bank (KPB) is dedicated to serving our clients' financial needs through expert advice and personalized banking, borrowing and investment solutions. The Associate Relationship Manager (ARM) is at the center of this client promise by managing and building client relationships through knowledgeable advice that is aligned to the clients' financial goals. The ARM works to identify growth opportunities in an existing book of high-net-worth clients or through dedicated internal referral channels to achieve individual sales goals while partnering with experienced Relationship Managers throughout the sales process. Responsibilities Identifies opportunities to retain, expand and acquire client relationships. Gather information from the client and consult with appropriate team members to recommend banking, borrowing and investment solutions. Engages and coordinates the extended advisory team based on client needs. Acts as a client advocate/representative on assembled team. If needed engages the Market Leader or other Relationship Manager based upon complexity of the client relationship. Develops a comprehensive understanding of clients' needs, based on the review and analysis of personal and business financial data gathered through Relationship Reviews, the customer relationship manager (CRM) system and personal meetings. Captures the client's goals in a financial plan. Develops and maintains an in-depth knowledge of the KPB Sales Process, Client Experience and Client Service Standards. Employs and maintains a disciplined approach to the client review process using designated tracking tools to document progress on implementation of client strategies. Meets or exceeds assigned individual sales goals by expanding existing client relationships, closing referrals and/or capturing new business growth. Prepares and delivers client presentations, individually or as part of a team, presenting appropriate financial solutions via consultative review and proactive contact. Participates in Community organizations to demonstrate Key's commitment to the local community. Develops and maintains an in-depth knowledge of financial wealth management services and products as well as knowledge of competitors and competitive products. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications Bachelor's Degree in business related field or equivalent work experience (required) Experience Qualifications Minimum of 3 years of financial services related experience required Licenses and Certifications FINRA 7 and 66 (or 63 & 65) (preferred) Tactical Skills Excellent client relationship and superior partnering skills. Deep knowledge of financial products and banking regulations. Established excellent written and verbal communication skills. Experience in working with high-net-worth individuals and their financial issues preferred. Experience working in credit teams and have a proven understanding of the importance of asset quality and exceptional customer service preferred. Sales or customer service experience. Personal Skills Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals Critical Thinking: The ability to identify, obtain, and organize relevant data and ideas and prioritize concerns in the decision-making process Emotional Intelligence: Identifies relevant EI components, practices, benefits, and development venues and discusses issues and considerations needed to advance one's own EI maturity Empathy: Leverages active listening skills to understand others' thoughts and emotions and evaluates everybody's side of a disagreement before making decisions; imagines self in other's place and appreciates diverging viewpoints Influence: Develops basic persuasive arguments and utilizes active listening skills and probing techniques to surface opportunities to influence Persuasion: Provides persuasive messages using well-reasoned arguments to address audience concerns or reactions; explains others' viewpoints and asks questions to ensure mutual understanding Resilience: The ability to remain unaffected by the moods and behaviors of others, while remaining empathetic, and demonstrate a strong sense of belief in one's own abilities Practical Skills Business Acumen: Participates in business tasks to get things done in own business unit and communicates key considerations for business decision-making processes Risk Management: Implements or manages risk management for own business unit and documents key steps of the risk management process and associated procedures Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel Occasional travel to include overnight stay. Driving Requirements Ability to routinely and frequently operate a motor vehicle with a valid driver's license. Job Posting Expiration Date: 05/31/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.

Partner with KeyBank Business Banking Relationship Managers (BBRMs) to acquire, expand and retain business clients with moderately complex cash management needs. The RCMA will identify prospect/client needs and participate in various aspects of client management, including calling via conference call and relationship reviews for clients with basic to complex cash management needs. Responsibilities Identifies and closes new client cash management opportunities through interactions with Business Banking Relationship Managers (BBRMs) and development of their own center of influence (COI) networks Develops and manages sales planning activities through the year Capitalizes on referrals from inside sales and/or client service managers Stays up to date on Core Business Banking client relationships and client needs; maintain fluid communication with internal partners to provide seamless service to clients and prospects; refers potential business growth opportunities to segment specialty teams Provides strategic consultation to existing high-value clients and prospects on working capital management processes and optimized cash flow structures Will identify specific payment products functionality and features, translating those back into a consultative pitch that meets the business's working capital needs Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications Bachelor's Degree or equivalent in working experience (required) Experience Qualifications A minimum of 3 years of cash management experience in a banking environment required. A minimum of 3 years of success in a client focused environment with aggressive growth and service goals required. Tactical Skills Strong financial acumen including the ability to read and understand income statements Exceptional negotiating and closing skills Strong communication skills Personal Skills Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals Persuasion: Describes the importance of listening to communicate for impact and selects most appropriate communication approach depending on message and audience Influence: Develops basic persuasive arguments and utilizes active listening skills and probing techniques to surface opportunities to influence Practical Skills Oral & Written Communication: Possesses the ability to adapt listening and facilitation style to others' communication styles and uses various approaches appropriately and effectively Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Travel Routine and frequent travel to include overnight stay. Job Posting Expiration Date: 09/17/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.

Key Private Bank (KPB) is dedicated to serving our clients' financial needs through expert advice and personalized banking, borrowing, and investment solutions. The Relationship Manager is at the center of this client promise, acting as the primary client advisor, developing and implementing strategies based on the client's financial goals, and coordinating with the extended KPB relationship team to execute and advise on the client's needs. The RM is responsible for serving high net worth clients in their existing book as well as collaborating with internal and external partners to acquire new and deepen existing KeyBank client relationships. Essential Functions Acts as the primary client advisor by recommending banking, borrowing and investment solutions that will help the client achieve their financial goals. Leads, coordinates, and assembles the extended advisory team, including trust, investment and planning strategists, based on complexity of the relationship. Develops a comprehensive understanding of the client's needs, based on the review and analysis of personal and business financial data gathered through Relationship Reviews, the Customer Relationship Manager (CRM) system, and personal meetings. Captures the client's goals in a financial plan. Prepares and delivers client presentations, individually and as part of a team, presenting appropriate financial solutions via consultative review and proactive, regular contact. Meets or exceeds assigned individual sales goals by expanding existing client relationships, closing referrals and/or capturing new business growth. Employs and maintains a disciplined approach to prospecting and maintains a pipeline by leveraging referrals from internal and external sources. Actively participates in Community organizations to source business development opportunities and demonstrate Key's commitment to the local community. Develops and maintains an in-depth knowledge of financial wealth management services and products as well as knowledge of competitors and competitive products. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Bachelor's Degree in business related field (preferred) OR equivalent experience (required) Work Experience Minimum of 5 years of demonstrated sales and business development experience with proven results (required) Licenses and Certifications FINRA License S7 and FINRA License S66 (preferred) or FINRA License S63 and FINRA License S65 (preferred) Certified Financial Planner (CFP) (preferred) Certified Investment Management Analyst (CIMA) (preferred) Certified Public Accountant (CPA) (preferred) Chartered Financial Analyst (CFA) (preferred) Certified Wealth Strategist (preferred) Licensed Attorney/JD (varies by state) (preferred) Skills Ability to build trust by taking a client-centric approach. To prepare for Talent Demonstrated strong or advanced knowledge of Investments, Trust, and Credit; ability to consult and prioritize client needs. Demonstrated in-depth knowledge of financial products and banking regulations. Demonstrated strong client advisory skills. Demonstrated experience with and broad understanding of personal and commercial financial statements. Proven experience with and comprehensive understanding of consumer and commercial lending. Excellent verbal and written communication skills. Proficient in personal computer applications to drive results. Core Competencies All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel Occasional travel to include overnight stay. Driving Requirements Ability to routinely and frequently operate a motor vehicle with a valid driver's license. Work Location Category Hybrid (Sales) COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $94,000.00 - $175,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/02/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

* This role is not eligible for sponsorship* RESPONSIBILITIES * Soundly apply the bank's credit culture and credit policies; is considered a policy expert * Use independent judgment and critical thinking in the compilation of key financial data for the accurate representation of credit risk in loan requests including global cash flow analysis, collateral analysis, industry analysis, management analysis, and overall repayment capacity * Independently complete underwriting in accordance with current regulations, compliance terms, bank policy, and legal requirements * Accept credit requests directly from borrowers; make initial decision with regard to declination or proceeding in the credit request process * Recommend appropriate risk grade, supporting the grade with risks, mitigants, and strengths * Considered a valuable resource for the credit write-up/template and tax return analysis * Proactively assist the Commercial Lenders in portfolio management functions including seeking out and assisting in the annual review process, loan review preparation, and in regulatory examinations; may manage said processes and examinations * Spread financial statements and tax returns and analyze historical performance; review proformas for reasonableness * Develop appropriate loan covenants to provide advance warning of potential credit risk and mitigate losses; develop proper loan structures * Assist in the training of junior analysts as needed; may manage a small group of other credit analysts or related positions * Review and analyze appraisals for market, credit, construction, and economic risks * Understand more complicated loan documents; assist Commercial Lenders in working with outside legal counsel to prepare and execute loan documentation * Participate in customer meetings; independently inspect properties; prepare customer communication on behalf of the Commercial Lender; handle simple loan closings for the Commercial Lender; work with customers in obtaining updated financial statements * Assist Commercial Lenders with presenting loan requests to approvers, Senior Lenders, and Loan Committee as needed; attend and participate in other meetings; may present credit requests on behalf of Commercial Lenders * Obtain, analyze, and incorporate third-party borrower information (e.g., credit reports); research inconsistencies * Maintain data integrity * Prepare pertinent reports, track financial information and receipt thereof * Work with the Commercial Lender on classified assets and reporting thereof * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks. * Deliver a consistent, high level of service within our Serving More standards. * Other duties as assigned. COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Analytical Thinking * Problem/Situation Analysis * Technical Expertise * Ability to build collaborative relationships * Ability to develop or mentor others * Ability to work as part of a team SCHEDULE Typical office hours are M-F 8a-5p. This position is exempt and full-time. A minimum 40 hours is required per week. Additional time may be necessary based on customer and bank needs. This position is eligible for a flexible work arrangement with opportunity to work both in office and remotely. EDUCATION - CERTIFICATIONS - WORK EXPERIENCE Bachelor's degree in a business field, preferably finance or accounting. Other concentrations will be considered with at least five years relevant experience required TRAVEL REQUIREMENTS Travel to customers and prospects is expected PHYSICAL REQUIREMENTS This position must be able to remain in a stationary position a maximum of 50% of the time, constantly operate a computer up to 50% of the time and be able to be in constant communication with coworkers, customers, or stakeholders to discuss and observe facts and data in order to exchange accurate information. The Park Brand You belong at Park. Our doors are open to everyone - no matter where you're coming from or where you want to go from here. Mission To promote the long-term prosperity of the people and the organizations we serve. Who We Are Community banking teams are bound by everything that matters most: by the way we serve our customers.; by the way we show up for our communities; by the way we celebrate everyone's biggest, best moments; by the way we're here for one another on the days we need support; and by our love of neighbors and neighborhoods. Together, our family proudly shares who we are and who we've always been. United and strong, we serve our customers and communities more. Brand Essence A family of community banking teams who, together, serve more - more businesses, more families, more community needs, more access for more people like you and me.

Job Description Responsible for overseeing all legal matters and ensuring the regulatory compliance of the Bank. Provides strategic legal advice on the Bank's business and operations, including Sutton Bank's growing payments line of business. Responsible for managing the Bank's legal team. Qualifications: Education: Doctor of Jurisprudence Degree. Licenses/Certifications: Active license to practice law. Experience: Minimum of 15 years' legal experience in commercial/transactional law, with at least 10 years in the Banking, payments, and/or FinTech sector - a mix of law firm and in-house experience preferred; knowledge of Banking operations, credit, debit, and prepaid card programs, as well as, Bank and technology contract laws and practices within the payments and Banking industry; and experience in dealing with federal and state Banking regulators. Essential Functions: A: Job Specific: Provides expert legal advice and strategic guidance to the Bank's executives, management, and the Board on a wide range of legal issues, including corporate governance, contracts, regulatory matters, and potential litigation. Some specific issues include but are not limited to: innovative prepaid card and emerging and alternative payments programs, legal and compliance issues involved in payments, and new legislation and regulations Oversees the drafting, review, and negotiation of contracts and agreements to protect the Bank's interests and minimize risk. Negotiates, drafts, and reviews program management, services, licensing, and related agreements - individually and by working with other contract professionals, specialists, and/or outside counsel. Assists in review of third-party payment processing relationships, including management of due diligence activities. Engages appropriate internal partners with regards to contract negotiation. Exercises judgment in advising business clients on contract interpretation and other matters. Develops and revises standard template agreements for Sutton Bank's prepaid and emerging payments programs to maintain compliance with applicable rules and regulations. Develops and maintains in-depth knowledge of Sutton Bank's procedures, processes, and policies. Participates in other Bank activities including development of best practices and special projects. Analyzes and interprets law, rulings, and regulations that affect the business and provides practical advice in response. Works with others internally such as marketing, product management, product development, along with both in-house and external legal subject matter experts, to support new business initiatives and day-to-day product development and product management needs. Provides internal training on relevant contract and legal issues. Assigns and supervises all legal matters involving the Bank; advising Bank regarding transactions of business involving internal affairs, stockholders, directors, officers and Bank relations with general public. Provides risk-balanced legal guidance on financial services regulatory compliance, data security and privacy issues, and legal requirements of entering into new partnerships and geographic markets. Keeps management apprised of new legislation and regulations; building a trusted advisor relationship at all levels with the business and cross-functional support teams. Identifies preventative measures to avoid legal risks, conflicts and issues relevant to the business supported. Ensures the Bank's adherence to financial regulations and laws, assists in developing compliance programs. Identifies, assesses, and mitigates legal risks the Bank may encounter, and develops strategies to address them. Manages legal disputes and coordinates with external legal counsel when necessary. Leads and manages the Bank's legal team, potentially including other in-house counsel and legal staff. Knowledge/Skills/Abilities: Strong understanding of emerging and virtual payments, including real-time payments. Deep knowledge and prior experience with the following regulations: Electronic Funds Transfer Act (EFTA)/Regulation E, Truth in Savings Act (TISA)/Regulation DD, Truth in Lending Act (TILA)/Regulation Z, and the Fair Credit Reporting Act (FCRA)/Regulation V. Thorough knowledge of U.S. data privacy laws and major state regulatory schemes such as CCPA. Excellent communication skills with ability to negotiate at high levels. Strong writing skills and attention to detail. Ability to work under short deadlines and outside normal working hours with minimal advance notice and minimal supervision; self-sufficient and independent. Conceptual thinking in complex/completely new situations and ability to communicate ideas both internally and externally. Confidence in client- and customer-facing situations, presenting a positive and professional image. Excellent interpersonal skills. Technical writing, to include reports, procedure manuals, articles for publication. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to solve complex issues and deal with a variety of concrete variables in situations where only limed standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Proven management and leadership skills. The ability to coach, counsel, develop, and motivate subordinates. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, pregnancy, disability or protected veteran status. Job Posted by ApplicantPro

* Role not eligible for sponsorship* We are recruiting candidates for our hybrid opportunity with our Customer Care Center team! Looking for candidates with availability to work shifts between 7:00am and 7:00pm Monday-Saturday Candidates must live within driving distance of one of these two locations: 51 North 3rd Street, Newark OH or 105 West Vine Street, Mount Vernon OH After 90 days of employment, candidates selected for this position will be required to work onsite 1 day a week (Newark or Mount Vernon) First 90 days of employment will work on site Monday, Tuesday, Friday (required) 5-week training period is 8:00a-5:00p schedule First week: Day 1 will be onsite in Newark, Ohio (required) Training Weeks 2-5: Work onsite Monday, Tuesday Friday (Newark or Mount Vernon, required) * Internet Service Requirements for Remote Workers: * Reliable cable-based Internet with a minimum 100 Mbps download speed * Capability of using a wired connection to Internet Service Provider's equipment * A Mi-Fi or cellular hotspot is not accepted RESPONSIBILITIES LI#Hybrid * Responsible for researching and resolving customer inquiries via telephone, Live Web Chat and/or email * Provide customer support for electronic banking products and services, including Online Banking, Bill Payment, Mobile Banking, Messenger, Online Account Opening, and both Debit and Credit card inquiries * Resolve customer inquiries and issues promptly regarding new accounts, existing accounts, loans, payments, automatic transfers, interest rates and investment certificates in a professional manner * Complete and maintain related account maintenance * Complete research and resolve documentation errors or discrepancies * Cross-sell Bank services and supports all functions within the Customer Care Center * Provides information to customers on Bank policies, procedures and programs * Adheres to the Customer Care Center performance metrics to ensure service levels and customer expectations are consistently achieved * Maintain and project the Banks professional reputation through professional and courteous interactions with customers * Complete ongoing internal education opportunities to sustain broad base of product, service and technical knowledge * Individually participates in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School diploma or equivalent required College coursework in business related field preferred Some retail bank experience or general customer service preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary position 75% of the time, constantly operate a computer, and is in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. SCHEDULE This position is hourly and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally the position will require 37.5-40 hours per week. Shifts range from 7a-7p Monday through Saturday

Job Description Responsible for the coordination and implementation of new card programs and setups as they relate to card networks across various stakeholders including external (card networks and Processors) and internal (accounting and implementation). Qualifications: Education: Bachelor's degree in business or related field, preferred. Licenses/Certifications: None. Experience: Three to five years of related card network experience and knowledge of card network regulations. Demonstrated experience in card network program implementation. Or equivalent combination of education and experience. Essential Functions: A: Job Specific: Responsible for all activities involved with requesting a new ICA/BIN including setup and certification. Responsible for all activities involved in the termination of a card program including returning the ICA/BIN. Responsible for all activities involved with an ICA/BIN transfer from another BIN sponsor bank. Serves as the subject matter expert (SME) for the implementation of new ICA/BIN projects and/or other ICA/BIN related activities requiring support. Serves as subject matter expert (SME) for the day-to-day direction of updates to internal teams; Account Managers, Implementation, Compliance and Legal, regarding BIN implementation and maintenance. Ensures the appropriate network and account set-up for new card programs. Enforces processes, implementation consistency and compliance with network guidelines with internal departments and Partners. Creates and manages the network tasks in new card program plans/timelines to accomplish implementation project goals. Supports the Sutton Bank Payments team as the card network professional for meeting network reporting and maintenance activities. Coordinates compromised card reporting with Program Managers. Maintains updated and current listing of all Sutton BINs in each network with each Processor. Assists with performing quarterly reporting for all card networks to determine assessment. Assists with reviewing monthly invoices to determine Partner billing. Ensures card Programs are compliant with card network brand and rules standards. Administers network portals, provisions internal staff and Program Managers (Visa Online, MasterCard, MC Connect, Discover Issuer Portal, and Pin Networks). Routes network communications to Program Managers when necessary. Updates Program Managers and Processors on new network rules and alerts. Registers Program Managers per network requirements. Supports the standard network reporting and maintenance requirements of existing card programs. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications. The ability to present information to groups of managers, employees, customers, etc. Excellent interpersonal skills. Strong knowledge of the business area that is being supported. Self-directed and motivated. The ability to manage multiple tasks, working in a fast-paced environment, meeting established deadlines. Excellent problem-solving skills. Ability to calculate figures as it relates to accounting processes. Strong project & process management skills. A high degree of accuracy; detail-oriented. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, pregnancy, disability or protected veteran status. Job Posted by ApplicantPro

As a Senior HR Business Partner, you'll play a key role in shaping strategies that drive both business success and employee growth. This position offers the opportunity to expand your influence and develop as a trusted advisor to organizational leaders. In this role, you'll collaborate with leaders to design and implement HR strategies that align with business goals, focusing on critical areas such as Talent Acquisition, Training & Development, Talent Management, Performance Management, Employee Engagement, Employee Relations, and Change Management. If you're passionate about building strong partnerships, fostering a culture of excellence, and growing your career while making a measurable impact, this is your chance to do it. Responsibilities Recruiting and Onboarding: Partner with business leaders, Finance teammates, and recruiters to develop the overall workforce plan. Participate in candidate interviews and selection for critical hires. Drive quality of hire and successful onboarding for assigned teams. Training and Development: Ensure training plans are well-defined and executed for assigned business teams. Talent Management: Support talent and leadership development activities within the enterprise framework. Assist in defining succession plans, improving bench strength and increasing talent mobility. Support STL-1 talent review on an annual basis. Performance Management: Partner with managers to optimize the performance management cycle. Support and facilitate calibration sessions, ensure timely completion of reviews and alignment with organizational goals. Use data to track involvement and drive participation. Employee Engagement: Help support LOB engagement strategies. Facilitate a culture of empowerment and achievement. Support execution of engagement surveys and action planning. Compensation: Partner with business leaders and compensation and benefits partners to understand compensation strategies. Facilitate queries for new hires and existing employees. Employee Relations: Address manager or employee concerns and manage less complex cases. Ensure effective use of Employee Relations Solutions Team. Change Management: Support change initiatives and communicate changes to employees. Assist in developing communication plans and materials Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications Bachelor's Degree or equivalent experience (preferred) Experience Qualifications 5+ years Management, consulting, HR or similar field (required) 5+ years Limited to moderate experience in mergers and acquisitions, org design, leadership coaching, talent management, IC design/ redesign, and complex ER cases. (preferred) Tactical Skills Business Acumen: Able to understand and make effective decisions in the business world. Knowledgeable about financial management, strategy, market analysis, and more. Relationship Builder: Able to establish strong personal and professional bonds. Adaptable/Change Navigator: Able to effectively and swiftly adapt to changes in the environment. Proactive, flexible, and responsive in order to navigate and capitalize on change. Consultative/Constructive Debate: Able to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level. Makes good-faith efforts to persuade others by leveraging active listening, probing, and strong, fact-based opposition. Influencing: Able to influence even when holding a position contrary to the majority through collaborative assessments that persuasively influence decision makers. Analytical Thinking: Uses data driven insights. Able to apply techniques and tools that promote effective analysis. Able to determine the root cause of problems and develop alternative solutions. Risk Management: Knowledge of processes, tools and techniques for assessing and controlling exposure to risks of various kinds. Execution Orientation: Able to regulate oneself to meet job demands, communicate effectively, and focus on concrete steps needed to achieve goals. Communication: Understands the importance of insightful listening and communicating. Able to provide information and messages in a way that produces clarity and impact. Strategic Mindset: Focuses on long-term goals and planning; anticipates future challenges and opportunities, makes decisions that align with bigger goals, and adapts plans as situations change. Personal Skills Influence Practical Skills Analytical Thinking Business Acumen Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel Occasional travel to include overnight stay. Driving Requirements Ability to occasionally operate a motor vehicle with a valid driver's license. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $94,000.00 - $175,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/11/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

is to be used only at the direction of PRK HR.

Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Private Client Banker (PCB) is part of the Key Private Client Program and will focus on the entire client relationship with a plan-based approach to financial advice. As a PCB, you will deliver and refer appropriate financial solutions to KeyBank's client base with up to $2M in investable assets. The PCB helps new and existing clients achieve confidence in their financial wellness by assessing their financial needs, gathering and documenting client data, and offering appropriate products and services. PCBs identify products and services to meet client needs and refer to appropriate sales professionals in Retail, Key Investment Services, Private Bank, Mortgage or Business Banking. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. Responsibilities Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially. Listen for clues for financial wellness opportunities during client conversations and provide effective and customized financial wellness recommendations to clients; Delivers on client solutions through referring of investment and insurance products Consistently attains individual activity, behavior, and outcome expectations. Builds a client referral pipeline via identification and development of internal and external centers of influence; Employs a disciplined approach to prospecting; documents calling efforts. Develops and maintains an in-depth knowledge of private client products and services, as well as knowledge of competitive products and services to ensure meaningful in-depth financial wellness conversations with clients Opening personal and business accounts (consumer checking, small business, various deposit products, home equity, unsecured lending, certificates of deposit, etc.). Developing strong partnerships with branch teammates and line of business partners - focusing on client acquisition and deepening the relationship of current clients; effectively managing internal and external centers of influence. Ensuring compliance with operational, risk, security and audit procedures and policies including appropriate documentation of client interactions. Support of branch operations including assisting with client transactions on the Teller line as needed. Participate in and occasionally facilitate morning huddles and end of day debriefs Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications High School Diploma , GED, or equivalent experience (required) or Bachelor's Degree (preferred) Experience Qualifications Experience in developing current and new customer relationships, achieving sales goals and building referral sources in insurance and investment products. (required) Foundational knowledge of sales and service techniques with clients, including tele-consulting, outside calling, prospecting and networking. (required) Comfortable interacting with small business clients, overcoming objection, and asking fact-finding questions with the goal of being helpful. (preferred) Interpersonal interaction skills and an ability to build rapport in matter of minutes is vital. (required) Demonstrated experience with influencing business partners and leveraging centers of influence, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals. (required) Working knowledge of PCs (MS Windows and Office Products including Word, Excel, etc.). (required) Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key (required) Licenses and Certifications FINRA License S6 Upon Hire (required) FINRA License S63 Upon Hire (required) FINRA Security Industry Essentials (SIE) Upon Hire (required) Life and Health Insurance Licenses Upon Hire (required) Tactical Skills Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Demonstrated ability to attain sales and referral goals through preset appointments and quality conversations leading to recommendations that support clients' financial wellness goals, leveraging system generated lead lists, walk ins, and professional contacts Strong work ethic and high level of integrity Excellent Time management skills Personal Skills Adaptability: Demonstrates a willingness to listen to other opinions and adjusts to new or changing assignments, processes, and people while avoiding snap reactions Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals Critical Thinking: The ability to identify, obtain, and organize relevant data and ideas and prioritize concerns in the decision-making process Decision Making: The ability to select the right activities to work on from a range of competing priorities and stands by decisions in the face of conflict or unexpected outcomes Emotional Intelligence: Identifies relevant EI components, practices, benefits, and development venues and discusses issues and considerations needed to advance one's own EI maturity Practical Skills Business Acumen: Participates in business tasks to get things done in own business unit and communicates key considerations for business decision-making processes Oral & Written Communication: Possesses the ability to adapt listening and facilitation style to others' communication styles and uses various approaches appropriately and effectively Risk Management: Implements or manages risk management for own business unit and documents key steps of the risk management process and associated procedures Storytelling: Demonstrates basic storytelling principles to create compelling stories that will positively influence clients and potential clients Change Navigation: Articulates the rationale for, and positive and negative consequences of change so as to help others adapt; encourages exploration of non-traditional ideas by team members leveraging the concept of continuous improvement Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Driving Requirements Ability to routinely and frequently operate a motor vehicle with a valid driver's license. #LI-CF1 COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $24.52 - $37.50 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation subject to individual and company performance. This is an evergreen posting. We continuously accept applications for this role to build a pipeline of qualified candidates for future openings. While there may not be an immediate vacancy, your application may be considered for upcoming opportunities aligned with this position. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 01/30/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.

This role is seasonal- Summer 2026. * Not eligible for sponsorship* RESPONSIBILITIES * Provide administrative assistance to the mortgage loan originators and staff * Validate data is correct and accurate in the mortgage origination system * Ensures that files are prepared with proper vesting, dates and other relevant data * Communicate with and provide closing documents to closing agents with service levels standards * Produce documentation with minimal errors * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities * Leadership/Management Skills SCHEDULE This position is hourly and could be full time, generally 40 hours, or part time around 20 hours. This position is a hybrid role requiring scheduled onsite hours in Newark, Ohio.

Job Description Responsible for protecting the integrity, confidentiality, and availability of Sutton Bank's information assets. This position requires a proactive professional with experience in assessing, identifying, and mitigating security risks while ensuring compliance with relevant regulatory and organizational standards. Qualifications: Education: Bachelor's Degree in Information Technology, Computer Science, Cybersecurity, or related field. Licenses/Certifications: Valid Driver's License. CISSP, CISA or CRISC or CEH preferred. Experience: Three to five years of experience in information security, IT or risk management, preferably in a financial institution. Or equivalent combination of education and experience. Essential Functions: A: Job Specific: Independently conducts in-depth assessments of information security risks by analyzing potential vulnerabilities within systems, applications, processes, and 3rd Ensures compliance with relevant standards such as ISO 27001, FFIEC, or NIST CSF frameworks. Prioritizes vulnerability remediation efforts based on risk severity. Coordinates with IT teams to ensure timely patching or mitigation. Works daily within TPRM platforms and improve functionality. Develops and maintains security metrics and dashboards to monitor risk trends and control effectiveness. Maintains and update risk registers, ensuring accurate tracking of risk and remediation plans. Knowledge/Skills/Abilities: Excellent verbal and written communications at both business and deep technical levels. Excellent interpersonal skills. The ability to manage multiple tasks. Technical writing. Ability to read and comprehend instructions, correspondence, technical manuals and memos. Ability to respond to common inquiries or complaints from employees, vendors and management staff. Ability to effectively present information to individuals one-on-one or a small group setting. Ability to articulate technical concepts to end-users. Deep knowledge of information security principles and standards. Advanced knowledge of TPRM platforms and ability to optimize. Proactive Mindset: Staying ahead of emerging threats and taking initiative in risk mitigation. Strong analytical and problem-solving skills. Attention to Detail: Ability to identify subtle security vulnerabilities and ensure accurate documentation. Adaptability: Capacity to learn and adapt to rapidly evolving security threats and technologies. Teamwork: Willingness to collaborate with other team members for effective risk mitigation. Time Management: Skill in prioritizing tasks and managing workload in a fast-paced environment. Advanced knowledge of information security principles, standards and frameworks such as NIST, ISO and CIS Controls. Advanced knowledge of security tools such as firewalls, vulnerability scanning, antivirus software, and intrusion detection systems. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, pregnancy or protected veteran status. Job Posted by ApplicantPro

*** This year we are prioritizing applications from our internal associate population and past intern participants. If you do not meet that criteria, you may still apply but you may not receive additional follow up on next steps in the process. *** *** Sponsorship is not available for this role*** RESPONSIBILITIES Develops an understanding of department operations, processes, procedures, and performance standards in each rotation Leads and/or contributes to assigned projects and daily work in each line of business rotation Presents project results to appropriate audience as requested Actively participates in Management Associate development meetings and/or conferences; may lead designated discussion groups Build relationships by networking with associates, leaders, and executives across the organization Completes required trainings in a timely manner and seeks out additional learning and development opportunities Participates in end of rotation performance reviews and provides detailed feedback on their experience in each rotation, including suggestions for improvement Engage in community involvement and volunteer opportunities as identified Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Consistently deliver high-quality service aligned with our Serving More standards Other duties as assigned COMPETENCIES Strong interpersonal and customer service skills Effective written and verbal communication Ability to understand and follow directions Adaptability to change Basic computer proficiency Strong organizational skills and attention to detail Analytical thinking and problem-solving ability Ability to manage multiple priorities Technical aptitude Collaborative relationship-building Team-oriented mindset REQUIRED EDUCATION High School Diploma or Equivalent Bachelors Degree - 3.0 Minimum GPA ADDITIONAL INFORMATION Please be sure to attach a copy of your most recent unofficial transcript when attaching your resume SCHEDULE Typical office hours are Monday through Friday 8am to 5pm. This position is hourly and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status. A flexible work arrangement is available for this position. The position will require some scheduled onsite hours. Please speak to the hiring manager for more information. TRAVEL Travel within the Park footprint will be required and will fluctuate based on the rotation. Frequency and locations may vary depending on business needs.

Job Description Sutton Bank is seeking a Compliance Manager to support its growing, nationwide, consumer card payment activities and third-party fintech relationships, with a strong emphasis on prepaid card products. The incumbent will be relied on to partner effectively with key stakeholders throughout the bank in establishing and maintaining policies and procedures aimed at driving compliance with applicable laws, rules, regulations, and industry standards. Responsible for identifying and implementing effective compliance solutions for complex banking products and services Qualifications: Education: Bachelor's Degree is required, and an advanced degree is a plus. Licenses/Certifications: Certified Regulatory Compliance Manager (CRCM) is a plus, but not required. Experience: Five (5) years of relevant compliance experience working in the financial services industry, preferably in a regulated bank environment. Exceptional educational credentials may compensate for fewer years of work experience. Essential Functions: A: Job Specific: Identifies and regularly advises on effective compliance solutions involving highly-complex laws, regulations, and business concepts. Reviews multi-channel marketing and advertising materials for compliance with applicable laws and internal and financial industry standards for treating customers fairly, and performs other front-end compliance activities. Engages in effective written and verbal communications, including with key business partners, external partners, and regulators, with a particular emphasis on the ability to explain complex concepts in clear and understandable terms, and the ability to draft understandable, actionable, and sustainable policies and procedures Exhibits in-depth knowledge of relevant laws and regulations, including, as applicable, the Electronic Funds Transfers Act and Regulation E; the Gramm-Leach-Bliley Act, Regulation P, and applicable state privacy laws; state and federal prohibitions against unfair, deceptive or abusive acts or practices (UDAP/UDAAP) in the offering, delivery, or servicing of consumer financial products and services, including regulations and guidance issued and enforced by the CFPB; and anti-money laundering (AML) requirements, including the Bank Secrecy Act, the OFAC regulations, and other applicable sanctions screening requirements. Performs ongoing compliance monitoring and testing of internal and third-party activities, including by assisting in development of, and reviewing and advising on, compliance-related business reporting. Facilitates regulatory change management and risk assessment practices. Partners closely with Legal staff and Compliance peers. Oversees and effectively utilizes third-party compliance resources in connection with performing independent compliance testing. Develops, reviews, and monitors the timely completion of appropriate compliance training. May be called upon to handle compliance duties outside of core responsibilities as needed. Embraces and practices the highest applicable ethical standards of behavior, including by modeling the Sutton Bank Service Excellent Elements. Tracks issues to completion and ensures and validates that appropriate corrective action has been implemented within specified timeframes. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications, as well as, present information to groups of managers, employees, customers, etc. Excellent interpersonal skills. Strong knowledge of the business area that is being supported. Self-directed and motivated. The ability to manage multiple tasks and meet deadlines. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to multitask, effectively identify potential risks to escalate when necessary. Excellent attention to detail. Knowledge of relevant laws, regulations, and supervisory expectations. Able to understand and translate banking regulatory laws, regulations, guidance and expectations into understandable and effective advice. Knowledge of and ability to work effectively in a banking environment. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, pregnancy, disability or protected veteran status. Job Posted by ApplicantPro

***Role not available for sponsorship. RESPONSIBILITIES Supervisory Responsibilities: Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 4 FTEs and other duties associated with managing a staff Manage department workflow to be sure loans comply with policy with exceptions noted, loan documents are ready for scheduled closings, and loans are closed within the terms of approval Proactively problem solve issues related to scheduled closings regarding documents, titles, survey, etc. Solve dated collateral file exceptions within allowable timeframe Ensure loans are accurately tracked on bank systems by thoroughly understanding system coding Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Organizational Skills/Detail Oriented Able to Multi-Task or Juggle Priorities Leadership/Management Skills Ability to develop or mentor others EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School diploma or equivalent required Strong working knowledge of Laser Pro and PRK's documentation/booking process. Minimum 10 years of banking experience required with 5 years as a Loan Assistant, minimum 3 years as a Loan Assistant with Park National Bank SCHEDULE Typical office hours are Monday through Friday 8am to 5pm. This position is exempt and full-time. A minimum 40 hours is required per week. A flexible work arrangement is available for this position. The position will require some scheduled onsite hours. Please speak to the hiring manager for more information.

* This role is not eligible for sponsorship* Park National Bank had a great year of progress in 2025, and our IT team played a part in moving the organization forward in big ways. The implementation of ServiceNow at Park is in the beginning phase, and we are looking for a Senior Developer to help guide the work, while belonging to an organization that is doing great things for our customers and the communities we serve. RESPONSIBILITIES * Design, develop, deploy, and support custom applications, integrations, and workflows within the ServiceNow platform. * Collaborate with architects, developers, and cross-functional teams to deliver and support business solutions. * Create and refine prototypes for user testing and feedback analysis. * Review and maintain technical documentation, including architecture diagrams and user guides. * Conduct quality assurance testing to identify and resolve defects or issues. * Troubleshoot and resolve production issues and defects. * Ensure compliance with company policies, technical and security standards, and recommend ServiceNow platform governance. * Mentor other developers, assist in code reviews, and oversee deployments. * Contribute to the evolution of standards and best practices. * Ensure uptime and stability of the ServiceNow platform. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks. * Deliver a consistent, high level of service within our Serving More standards. * Other duties as assigned. EDUCATION - CERTIFICATIONS - WORK EXPERIENCE * High School diploma or equivalent required * Bachelor's in computer science, software engineering or related field experience preferred * 5+ years development experience with ServiceNow * 4+ years with ServiceNow modules such as ITSM, ITOM, HRSD, or CSM * Familiarity with JavaScript, HTML, CSS, and other relevant technologies * ServiceNow Application Developer (CAD) and/or ServiceNow System Administrator (CSA) certifications preferred TRAVEL REQUIREMENTS AND OTHER INFORMATION Minimal travel within Park footprint, potential expansion areas, or for conferences and seminars is expected. This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. SCHEDULE Typical office hours are M-F 8a-5p and this role is a full-time, permanent role. Hybrid workplace schedule expected with on-site days (M, T, W) in either office location in Newark, OH or Miramar, FL. A minimum 40 hours is required per week.

Job Description Responsible for completing DDA account reconciliations, researching the root cause of outstanding items and determining the best reconciliation approach for new programs. Qualifications: Education: Bachelor's Degree in accounting or related field. Experience: Three to five years of related accounting experience in a financial institution. An understanding of electronic and card payment processes preferred. Experience with data analysis/reporting using SQL Queries and Tableau preferred. Or equivalent combination of education and experience. Essential Functions: A: Job Specific: Acts as the primary reconciler for cardholder DDA accounts. Monitors selected program funding and adjustment accounts to review source of funding and ensure they are sufficiently funded. Researches and resolves transactions; creating outstanding items in cardholder reconciliations. Reconciles partner respondent suspense GL accounts. Serves as a back-up to the other members of the reconciliation team. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications. Excellent interpersonal skills. Strong knowledge of the business area that is being supported. Self-directed and motivated. The ability to manage multiple tasks. Excellent problem-solving skills. Ability to calculate figures as it relates to accounting processes. Strong Microsoft Excel skills, specifically working with macros. Ability to manipulate data for meaningful reporting. Ability to learn new languages and technologies. Ability to work with SQL and Tableau. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, pregnancy, disability or protected veteran status. Job Posted by ApplicantPro