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SVS Vision jobs in Ann Arbor, MI

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  • SVS Vision - Office Manager - Ann Arbor, MI

    Svs Vision, Inc. 3.7company rating

    Svs Vision, Inc. job in Ann Arbor, MI

    Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits. Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Managers and Assistant Managers also enjoy flexible schedules and the ability to manage their stores like a business using the SVS Vision procedures. Job Summary: SVS Vision Managers will be responsible for “hosting the party” on the sales floor while managing, training, and coaching staff members. Additionally, Managers will oversee customer service topics including but not limited to sales, being present on the sales floor, troubleshooting problematic lenses or frames, styling patients, and specific administrative duties. Managers work in a team of eye care professionals including optometrists. Their priority is to ensure quality service to the customers receiving eye examinations or picking out corrective lenses. Managers need to have a thorough understanding of the different types of optical aids available, and their duties usually include: Duties/Responsibilities: Provide a unique and excellent customer service experience for each patient General optician and receptionist duties Meet and exceed stores sales goals Assigning KPI's to staff Answering phones to assist patients Scheduling appointments/managing the appointment book Coaching, training, and developing employees Day-to-day store operations Weekly and monthly reporting Managing employee payroll hours Enforcement of corporate policies and procedures Ability to participate in an active and busy environment Required Skills/Abilities: Professional communication skills Strong attention to detail Adaptable to change Teamwork oriented Excellent customer service skills Ability to learn optical knowledge Strong problem-solving abilities Leadership/team building skills Organizational skills Knowledge of store merchandise and trends Benefits and Perks: Energetic environment Flexible schedule Paid vacation Paid mileage Paid holidays from date of hire Monthly Sales bonus 401K plans Affordable medical and dental benefits Vision benefits Life and disability insurance Employee assistance program Company sponsored discounts on many useful items and services Professional training Licensed and CE reimbursement (licensed states only) Yearly performance reviews Rewards and recognition for outstanding performance Opportunity for growth and promotions within the company
    $39k-58k yearly est. Auto-Apply 24d ago
  • SVS Vision - Retail Receptionist - Plymouth, MI

    SVS Vision, Inc. 3.7company rating

    SVS Vision, Inc. job in Plymouth, MI

    Job Description Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits. Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Receptionists have supplemental earning potential. They can make additional earnings by scheduling patient appointments; this is in addition to their regular compensation. Receptionists could also enjoy free designer glasses every year along with incredible discounts. Job Summary: SVS Vision Receptionists will be responsible for creating a positive first impression that the patient receives when they walk into our stores. Optical receptionists work as part of a team of eye care professionals including optometrists. The receptionists' main priorities are to assist clients either over the phone or in person, while getting the opportunity to build relationships with patients. They are also responsible for ensuring a positive patient experience from start to finish. Receptionists need to have a basic understanding of the different types of optical aids available, and their duties usually include (but are not limited to): Duties/Responsibilities: Greeting patients Gathering and updating patients' insurance All computer functions (i.e., receipts, job entries) Day-to-day business completion (close out, weekly reporting) Maintaining patients' medical records Insurance-rejections and patient notifications Scheduling appointments/managing appointment book Ensuring the smooth flow of the office Supporting opticians and managers Ability to participate in an active and busy environment Required Skills/Abilities: Professional communication skills Strong attention to detail Adaptable to change Teamwork oriented Excellent customer service skills Possess strong clerical skills Good computer and phone skills Benefits and Perks: Energetic environment Paid vacation and personal time off, paid holidays Available anniversary bonus Paid mileage Monthly bonus Above market salary Matching 401K Plans Affordable medical and dental benefits Vision benefits provided by SVS Vision Life and disability insurance Company sponsored discounts on many useful items and services Ability to transfer based on seniority Opportunity for growth within the company Rewards and recognition for outstanding performance Professional training Ability to transfer locations based on seniority
    $28k-32k yearly est. 26d ago
  • Consumer Experience Lead

    Humana Inc. 4.8company rating

    Detroit, MI job

    Become a part of our caring community and help us put health first The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems of diverse scope and complexity ranging from moderate to substantial. The Consumer Experience Lead may leverage voice of the customer, NPSt, root cause, telling the story, call listening, member experience design, elimination and recognition of friction points, identifying automation/optimization opportunities, empower others in the organization to speak up and voice opportunities to improve the member experience. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action. Use your skills to make an impact Required Qualifications * Bachelor's degree or equivalent work experience. * 8+ years' expertise in service operations in a managed care environment. * 2+ years' project/government program leadership experience. * Experience managing teams * Capability to generate and champion innovative member experience strategies with leadership. * Demonstrates problem-solving skills and investigative skills. * Ability to manage multiple, shifting priorities and meet deadlines in a fast-paced environment. * Comprehensive knowledge of Microsoft Office Word, Excel, PowerPoint, Visio, and Project. * Must live in or be willing to relocate to Michigan, and report to the Market Office at times for meetings/trainings. Preferred Qualifications * Knowledge of government programs to include Highly Integrated Health Plans. * Review board or advisory council experience. * Project management or leadership certification. Additional Information WAH Internet Statement To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: * At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is required. * Satellite, cellular and microwave connection can be used only if approved by leadership. * Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. * Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Additional Information Interview Format As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Social Security Task Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from ******************** with instructions to add the information into the application at Humana's secure website. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $104k-143k yearly Easy Apply 8d ago
  • Medicare Sales Field Agent - Wayne County, MI

    Humana 4.8company rating

    Detroit, MI job

    **Become a part of our caring community and help us put health first** With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. The MarketPoint Career Channel Team is looking for skilled Medicare Field Sales Agents. This is a field-based role, and candidates must live in the designated territory to effectively serve their local community. As part of a collaborative team of 8-12 Medicare Sales Agents, you'll work under the guidance of a Senior Manager and Regional Director who are committed to your success. Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate through exceptional service, and grow by expanding our reach and impact. **What You'll Do in This FIELD Based Role:** + **Deliver** : Build trust and educate individuals on Humana's Medicare Advantage plans and additional offerings like Life, Dental, Vision, and Prescription coverage. + **Differentiate** : Create meaningful, face-to-face connections through grassroots marketing, community events, and in-home visits-providing a personalized experience that sets Humana apart. + **Grow** : Drive self-generated sales, meet performance goals, and expand Humana's presence in the market by becoming a valued resource in your community. You'll engage with customers in the **FIELD** through a mix of in-person, virtual, and phone interactions. **Face-to-face visits in prospective members' homes are a key part of this role.** **Why Join Humana?** + **People-first culture** that supports your personal and professional growth. + **Inclusive and diverse environment** that values multilingual talent and cultural understanding. + **Autonomy and flexibility** to manage your schedule and success. + **Purpose-driven mission** to help people achieve their best health-and transform healthcare along the way. **Benefits include:** + Medical, Dental, Vision, and a variety of other supplemental insurances + Paid Time Off (PTO) and Paid Holidays + 401(k) retirement savings plan with a competitive match + Tuition reimbursement and/or scholarships for qualifying dependent children + **And much more!** **Use your skills to make an impact** **Required Qualifications** + **Active Health Insurance License** or ability to obtain. + Must reside in **the designated local territory** to effectively serve the community. + Comfortable with **daily face-to-face interactions** in prospective members' homes and engaging with the community through service, organizations, volunteer work, or local events. + Valid state **driver's license** and **proof of personal vehicle liability insurance** meeting at least 25/25/10 coverage limits (or higher, based on state requirements). **Preferred Qualifications** + **Active Life and Variable Annuity Insurance License** . + Prior experience **selling Medicare products** . + Experience in **public speaking or delivering presentations** to groups. + Associate's or Bachelor's degree. + Experience using Microsoft Office tools such as **Teams, Excel, Word, and PowerPoint** . + **Bilingual** in English and Spanish, with the ability to speak, read, and write fluently in both languages. **Additional Information** + This position is in scope of Humana's Driving Safety and Vehicle Management Program and therefore subject to driver license validation and MVR review. + Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. + Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. **Schedule** **:** Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success. **Training:** The first five weeks of employment and attendance is mandatory. **Interview Format:** As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward in the process, you will receive a text message inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions via text and given the opportunity to respond to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process. **Pay Range** The range below reflects a good faith estimate of total compensation for full time (40 hours per week) employment at the time of posting. This compensation package includes both base pay and commission with guarantee. The pay range may be higher or lower based on geographic location. Actual earnings will vary based on individual performance, with the base salary and commission structure aligned to company policies and applicable pay transparency requirements. $80,000 - $125,000 per year \#medicaresalesrep Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
    $28k-35k yearly est. Easy Apply 22d ago
  • SVS Vision - District Manager

    Svs Vision, Inc. 3.7company rating

    Svs Vision, Inc. job in Mount Clemens, MI

    Responsible for the overall sales, profit, and service performance of multiple stores in a geographic region. Develop and execute strategies consistent with corporate direction to drive business. Manage and is accountable for the effective operation of the district's stores including staffing, training, policy and procedure adherence, compliance, optometric relations, and patient/customer experience. Build a strong team with a succession plan for growth and development. DUTIES AND RESPONSIBILITIES: DRIVE BUSINESS & DELIVER RESULTS Work individually and cross functionally to develop and execute merchandise, operational, and customer service strategies to deliver planned sales, gross margin and EBITDA results Execute quality store visits to validate patient/customer service standards are consistently delivered Observe and review individual optician performance during visits and provide appropriate feedback and coaching Establish and monitor store operations guidelines (i.e., appointment monitoring, daily system balancing, government, and state regulations) Ensure operational exceptions are addressed and resolved Facilitate ongoing process improvement Stay up to date on competition within the geographic region FINANCIAL ACUMEN Oversee financial operations of district by driving sales and managing expenses to plan Identify exceptions and put appropriate action plans in place for resolution Assist in accurate budget submission COMPLIANCE Ensure stores follow applicable Federal and State laws including HIPAA, Fraud, Waste and Abuse, and Federally and State funded vision plan regulations Ensure all applicable Optometric and Optician laws are followed Ensure stores adhere to all company safety standards, policies, and procedures Ensure Retail Office Managers adhere to the collective bargaining agreements LEADERSHIP Oversee onboarding for new Retail Office Managers and Optometrists; ensure training and onboarding is completed effectively for all teammates Provide realistic parameters that allow teams to make decisions with accountability Is accessible to teams and the rest of the organization Provide proactive communication to stores and corporate partners Resolve customer concerns promptly and positively Work closely with Human Resources to develop and implement solutions related to staffing, recruiting, performance management, and employee relations Oversee Retail Office Assistant Manager training program to develop bench strength within the district Regularly evaluate optometrist, manager, and optician talent for current and future bench strength MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: Bachelor's degree in relevant business field or equivalent work experience 5+ years of multi-unit retail management experience Optical Manager leadership experience preferred Proven ability to lead, coach, and build teammate relationships in an environment of fast change; must be able to direct, and motivate a diverse teammate population Strong planning, analysis, and organizational skills Able to work collaboratively in a matrix environment Ability to understand and leverage performance metrics in a retail environment Strong problem-solving skills to identify problems and develop solutions Strong verbal and written communication and interpersonal skills Strong multi-tasking skills Able to thrive within a fast-paced environment Proficiency in Microsoft Office Suite of programs Valid Driver's License ESSENTIAL FUNCTIONS & WORK REQUIREMENTS: Ability to effectively communicate at all levels within the organization through written and two-way verbal communication Able to sit or stand for extended periods of time Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.) Able to read and write at a high school graduate level Able to lift 10 to 20 pounds Able to view/read computer screen for extended periods of time Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines Able to travel independently to support Company objectives and personal development Ability to travel at least 50% of the time These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
    $82k-104k yearly est. Auto-Apply 60d+ ago
  • SVS Vision - 1st Shift Finish Specialist - Mt. Clemens, MI

    Svs Vision, Inc. 3.7company rating

    Svs Vision, Inc. job in Mount Clemens, MI

    Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkably longevity with the opportunities for growth within the company, above market salaries, and exceptional benefits. Optical Manufacturing experience preferred but not required. We are willing to train! Minimum Requirements: good hand-eye coordination Good eye for detail due to the complexity of the work. Must like Simple & Fast Tasks Passionate about Patient Care Basic Knowledge of the optical process involved in producing lenses and ability to work effectively on an independent basis. General Duties & Responsibilities: Using manual dexterity and precision skills Mounting and securing lenses blanks or optical lenses Holding tools for cutting, polishing, grinding or coating machines. Minimum Requirements: Must be dependable Must be able to multi-task Strong attention to detail Must possess good communication skills. Our team members enjoy the following: Energetic environment Team-oriented staff and management Vacation after one year Personal time after one year Competitive salary 401(k) plans Medical, dental, and vision benefits Life and disability insurance
    $43k-61k yearly est. Auto-Apply 60d+ ago
  • SVS Vision - Optician - Warren, MI

    Svs Vision, Inc. 3.7company rating

    Svs Vision, Inc. job in Warren, MI

    + Average range of $350-$750 per month in commission sales. Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits. Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Opticians have supplemental earning potential. They can make additional compensation on what they sell, this is in addition to their regular compensation. Opticians could also enjoy free designer glasses every year along with incredible discounts. Job Summary: SVS Vision Opticians will be responsible for helping customers achieve the right type of eyeglasses, lens shape or contact lenses in accordance with their eyesight or eye. Opticians usually work as part of a team of eye care professionals including optometrists. Their customers are generally people who have had an eye exam and received a prescription for corrective lenses or could need protective lenses including safety and sunglasses. Our opticians enjoy this rewarding position by providing excellent customer service, building relationships with our patients, and styling their eyewear to fit their needs and personality. Opticians need to have a thorough understanding of the different types of optical aids available. Their duties usually include (but are not limited to): Duties/Responsibilities: Providing excellent customer service Interpreting the results of eye examinations, using prescriptions written by doctors Dispensing eyewear Assisting customers in the selection of frames and lenses Contact lens instructions Adjusting/repairing eyewear Communication with Doctor regarding patient recommendations Willing to travel between stores if needed Meet and exceed personal/store sales goals Answering phones to assist patients Scheduling appointments/managing appointment book Ability to participate in an active and busy environment Required Skills/Abilities: Professional communication skills Strong attention to detail Adaptable to change Teamwork oriented Excellent customer service skills Benefits and Perks: Energetic environment Paid vacation and personal time off, paid holidays Available anniversary bonus Paid mileage Paid rate increases per union contract License and CE reimbursement Sales commission Above market salary Matching 401(k) plans Affordable medical and dental benefits Vision benefits provided by SVS Vision Life and disability insurance Company sponsored discounts on many useful items and services Ability to transfer based on seniority Opportunity for growth within the company Rewards and recognition for outstanding performance Professional training Licensed and CE reimbursement (licensed states only) Ability to transfer locations based on seniority Perfect attendance bonus
    $27k-35k yearly est. Auto-Apply 15d ago
  • SVS Vision - Doctor of Optometry - Jackson, MI

    Svs Vision, Inc. 3.7company rating

    Svs Vision, Inc. job in Jackson, MI

    Doctor of Optometry - SVS Vision About SVS Vision Established in 1974, SVS Vision has been helping customers lead better lives through better vision. With over 80 locations and more than 650 employees, SVS Vision has served residents and families throughout Georgia, Illinois, Indiana, Kansas, Kentucky, Michigan, Missouri, Ohio, and New York. Patients can expect a total eye care experience no matter the location. In addition to offering full-scope optometry services, SVS Vision features one of the largest selections of the latest designer frames and contact lenses-customers can easily view eyewear and purchase contacts through a seamless online experience. SVS Vision has part-time and full-time Optometrist opportunities across the Midwest. Why you should apply This multi-location practice is committed to patient-centered care and lives by its mission to passionately deliver leading eye care solutions to every customer through transparency, innovation, and expertise. If you're an enthusiastic Optometrist looking for a long-term career at one of the largest optical companies in the Midwest, work in a supportive environment where you'll be empowered to grow as a Doctor-SVS Vision is the place for you! To ensure optimal vision and preserve the precious gift of sight, the practice utilizes advanced technology to offer the most experienced eye care in the industry. Select offices leverage diagnostic technology, including optical coherence tomography, fundus photography, visual fields, iCare Tonometry, and digital phoropters. Most practice locations are equipped with standard exam lanes with future plans to expand the medical portion of the exams. SVS Vision also features a state-of-the-art optical laboratory to ensure patients receive top-quality products at affordable prices. About the Opening SVS vision has opportunities for part-time and full-time Optometrists passionate about providing patient-focused care to ensure excellent eye health. In this role, you'll provide comprehensive eye care services, recommend vision-enhancing products, and promote good eye health through patient education. SVS Vision is seeking a team player with excellent clinical skills and attitude who always keeps the patient's best interests in mind. The ability to be flexible to support a fast-paced environment is also essential to this role. To be successful in this role, you must demonstrate leadership, communication, and interpersonal skills, as well as compassion for patient health and safety. The ideal candidate will be ambitious, responsible, service-oriented, community-involved, and willing to integrate new techniques and innovations that improve patient care and services. This is an excellent opportunity to expand your skillset, care for a diverse population of patients, and work alongside talented professionals. Minimum qualifications: Valid optometry license in the state you practice Benefits & Perks: Competitive salary Production-based incentive Energetic environment Team-oriented staff Generous vacation and personal time Affordable medical & dental benefits available Flexible schedule Credentialing assistance Malpractice insurance Extensive mentoring programs Career advancement within the company Doctor referral bonuses of $2000 available
    $107k-161k yearly est. Auto-Apply 60d+ ago
  • SVS Vision- Retail Assistant Manager - Mt. Clemens, MI

    Svs Vision, Inc. 3.7company rating

    Svs Vision, Inc. job in Mount Clemens, MI

    Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits. Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Managers and Assistant Managers also enjoy flexible schedules and the ability to manage their stores like a business using the SVS Vision procedures. Job Summary: SVS Vision Assistant Managers will be responsible for “hosting the party” on the sales floor while managing, training, and coaching staff members. Additionally, Assistant Managers will oversee customer service topics including but not limited to sales, being present on the sales floor, troubleshooting problematic lenses or frames, styling patients, and specific administrative duties. Assistant managers work in a team of eye care professionals including optometrists. Their priority is to ensure quality service to the customers receiving eye examinations or picking out corrective lenses. Assistant managers need to have a thorough understanding of the different types of optical aids available, and their duties usually include: Duties/Responsibilities: Provide a unique and excellent customer service experience for each patient General optician and receptionist duties Meet and exceed stores sales goals Assigning KPI's to staff Answering phones to assist patients Scheduling appointments/managing the appointment book Coaching, training, and developing employees Day-to-day store operations Weekly and monthly reporting Managing employee payroll hours Enforcement of corporate policies and procedures Ability to participate in an active and busy environment Required Skills/Abilities: Professional communication skills Strong attention to detail Adaptable to change Teamwork oriented Excellent customer service skills Ability to learn optical knowledge Strong problem-solving abilities Leadership/team-building skills Organizational skills Knowledge of store merchandise and trends Benefits and Perks: Energetic environment Flexible schedule Paid vacation Paid mileage Paid holidays from date of hire Monthly Sales bonus 401K plans Affordable medical and dental benefits Vision benefits Life and disability insurance Employee assistance program Company sponsored discounts on many useful items and services Professional training Licensed and CE reimbursement (licensed states only) Yearly performance reviews Rewards and recognition for outstanding performance Opportunity for growth and promotions within the company
    $28k-31k yearly est. Auto-Apply 33d ago
  • SVS Vision - OD Assistant - Wayne, MI

    Svs Vision, Inc. 3.7company rating

    Svs Vision, Inc. job in Wayne, MI

    Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkably longevity with the opportunities for growth within the company, above market salaries, and exceptional benefits. The Ophthalmic Technician provides clinical support for the Doctor of Optometry (OD) to increase patient satisfaction and elevate exam efficiency. This position reports to the Professional Services Department. Our team members enjoy the following: Team-oriented staff Competitive salary/ Great benefits package 401(k) plans Medical, dental, and vision benefits Training development Growth potential Energetic environment Minimum Requirements: Substantial proficiency in computer applications Basic understanding of health care protocol Professional communication skills Strong attention to details Responds professionally in situations with difficult issues or inquiries Adaptable to changes Teamwork oriented Duties and Responsibilities: The responsibilities include, but not limited to the following: Assists in improving exam efficiency and elevating patient experience Communicates with the retail office management and staff Prepares the clinic day/strong organizational skills Refraction Case history review including current medical conditions Non-Contact tonometry Auto-refractor Visual acuity testing Blood pressure measurement Lensometer Visual field testing Fundus photography OCT testing Eye drop instillation Additional clinical procedures requested by the supervising OD that falls within the scope of knowledge of the Ophthalmic Technician Hands off patient care to the OD
    $24k-28k yearly est. Auto-Apply 20d ago
  • Consumer Experience Lead

    Humana 4.8company rating

    Detroit, MI job

    Become a part of our caring community and help us put health first The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems of diverse scope and complexity ranging from moderate to substantial. The Consumer Experience Lead may leverage voice of the customer, NPSt, root cause, telling the story, call listening, member experience design, elimination and recognition of friction points, identifying automation/optimization opportunities, empower others in the organization to speak up and voice opportunities to improve the member experience. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action. Use your skills to make an impact Required Qualifications Bachelor's degree or equivalent work experience. 8+ years' expertise in service operations in a managed care environment. 2+ years' project/government program leadership experience. Experience managing teams Capability to generate and champion innovative member experience strategies with leadership. Demonstrates problem-solving skills and investigative skills. Ability to manage multiple, shifting priorities and meet deadlines in a fast-paced environment. Comprehensive knowledge of Microsoft Office Word, Excel, PowerPoint, Visio, and Project. Must live in or be willing to relocate to Michigan, and report to the Market Office at times for meetings/trainings. Preferred Qualifications Knowledge of government programs to include Highly Integrated Health Plans. Review board or advisory council experience. Project management or leadership certification. Additional Information WAH Internet Statement To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is required. Satellite, cellular and microwave connection can be used only if approved by leadership. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Additional Information Interview Format As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Social Security Task Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from ******************** with instructions to add the information into the application at Humana's secure website. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $104k-143k yearly Auto-Apply 44d ago
  • Medicare Sales Field Agent - Macomb County, MI

    Humana 4.8company rating

    Warren, MI job

    Become a part of our caring community and help us put health first With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. The MarketPoint Career Channel Team is looking for skilled Medicare Field Sales Agents. This is a field-based role, and candidates must live in the designated territory to effectively serve their local community. As part of a collaborative team of 8-12 Medicare Sales Agents, you'll work under the guidance of a Senior Manager and Regional Director who are committed to your success. Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate through exceptional service, and grow by expanding our reach and impact. What You'll Do in This FIELD Based Role: Deliver: Build trust and educate individuals on Humana's Medicare Advantage plans and additional offerings like Life, Dental, Vision, and Prescription coverage. Differentiate: Create meaningful, face-to-face connections through grassroots marketing, community events, and in-home visits-providing a personalized experience that sets Humana apart. Grow: Drive self-generated sales, meet performance goals, and expand Humana's presence in the market by becoming a valued resource in your community. You'll engage with customers in the FIELD through a mix of in-person, virtual, and phone interactions. Face-to-face visits in prospective members' homes are a key part of this role. Why Join Humana? People-first culture that supports your personal and professional growth. Inclusive and diverse environment that values multilingual talent and cultural understanding. Autonomy and flexibility to manage your schedule and success. Purpose-driven mission to help people achieve their best health-and transform healthcare along the way. Benefits include: Medical, Dental, Vision, and a variety of other supplemental insurances Paid Time Off (PTO) and Paid Holidays 401(k) retirement savings plan with a competitive match Tuition reimbursement and/or scholarships for qualifying dependent children And much more! Use your skills to make an impact Required Qualifications Active Health Insurance License or ability to obtain. Must reside in the designated local territory to effectively serve the community. Comfortable with daily face-to-face interactions in prospective members' homes and engaging with the community through service, organizations, volunteer work, or local events.. Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits (or higher, based on state requirements). Preferred Qualifications Active Life and Variable Annuity Insurance License. Prior experience selling Medicare products. Experience in public speaking or delivering presentations to groups. Associate's or Bachelor's degree. Experience using Microsoft Office tools such as Teams, Excel, Word, and PowerPoint. Bilingual in English and Spanish, with the ability to speak, read, and write fluently in both languages. Additional Information This position is in scope of Humana's Driving Safety and Vehicle Management Program and therefore subject to driver license validation and MVR review. Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success. Training: The first five weeks of employment and attendance is mandatory. Interview Format: As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward in the process, you will receive a text message inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions via text and given the opportunity to respond to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process. Pay Range The range below reflects a good faith estimate of total compensation for full time (40 hours per week) employment at the time of posting. This compensation package includes both base pay and commission with guarantee. The pay range may be higher or lower based on geographic location. Actual earnings will vary based on individual performance, with the base salary and commission structure aligned to company policies and applicable pay transparency requirements. $80,000 - $125,000 per year #medicaresalesrep Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $28k-35k yearly est. Auto-Apply 24d ago
  • SVS Vision - West Side Floating Optician

    Svs Vision, Inc. 3.7company rating

    Svs Vision, Inc. job in Detroit, MI

    + Average range of $350-$750 per month in commission sales. Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits. Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Opticians have supplemental earning potential. They can make additional compensation on what they sell, this is in addition to their regular compensation. Opticians could also enjoy free designer glasses every year along with incredible discounts. Job Summary: SVS Vision Opticians will be responsible for helping customers achieve the right type of eyeglasses, lens shape or contact lenses in accordance with their eyesight or eye. Opticians usually work as part of a team of eye care professionals including optometrists. Their customers are generally people who have had an eye exam and received a prescription for corrective lenses or could need protective lenses including safety and sunglasses. Our opticians enjoy this rewarding position by providing excellent customer service, building relationships with our patients, and styling their eyewear to fit their needs and personality. Opticians need to have a thorough understanding of the different types of optical aids available. Their duties usually include (but are not limited to): Duties/Responsibilities: Providing excellent customer service Interpreting the results of eye examinations, using prescriptions written by doctors Dispensing eyewear Assisting customers in the selection of frames and lenses Contact lens instructions Adjusting/repairing eyewear Communication with Doctor regarding patient recommendations Willing to travel between stores if needed Meet and exceed personal/store sales goals Answering phones to assist patients Scheduling appointments/managing appointment book Ability to participate in an active and busy environment Required Skills/Abilities: Professional communication skills Strong attention to detail Adaptable to change Teamwork oriented Excellent customer service skills Benefits and Perks: Energetic environment Paid vacation and personal time off, paid holidays Available anniversary bonus Paid mileage Paid rate increases per union contract License and CE reimbursement Sales commission Above market salary Matching 401(k) plans Affordable medical and dental benefits Vision benefits provided by SVS Vision Life and disability insurance Company sponsored discounts on many useful items and services Ability to transfer based on seniority Opportunity for growth within the company Rewards and recognition for outstanding performance Professional training Licensed and CE reimbursement (licensed states only) Ability to transfer locations based on seniority Perfect attendance bonus
    $27k-35k yearly est. Auto-Apply 23d ago
  • SVS Vision - Retail Receptionist - Plymouth, MI

    Svs Vision, Inc. 3.7company rating

    Svs Vision, Inc. job in Plymouth, MI

    Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits. Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Receptionists have supplemental earning potential. They can make additional earnings by scheduling patient appointments; this is in addition to their regular compensation. Receptionists could also enjoy free designer glasses every year along with incredible discounts. Job Summary: SVS Vision Receptionists will be responsible for creating a positive first impression that the patient receives when they walk into our stores. Optical receptionists work as part of a team of eye care professionals including optometrists. The receptionists' main priorities are to assist clients either over the phone or in person, while getting the opportunity to build relationships with patients. They are also responsible for ensuring a positive patient experience from start to finish. Receptionists need to have a basic understanding of the different types of optical aids available, and their duties usually include (but are not limited to): Duties/Responsibilities: Greeting patients Gathering and updating patients' insurance All computer functions (i.e., receipts, job entries) Day-to-day business completion (close out, weekly reporting) Maintaining patients' medical records Insurance-rejections and patient notifications Scheduling appointments/managing appointment book Ensuring the smooth flow of the office Supporting opticians and managers Ability to participate in an active and busy environment Required Skills/Abilities: Professional communication skills Strong attention to detail Adaptable to change Teamwork oriented Excellent customer service skills Possess strong clerical skills Good computer and phone skills Benefits and Perks: Energetic environment Paid vacation and personal time off, paid holidays Available anniversary bonus Paid mileage Monthly bonus Above market salary Matching 401K Plans Affordable medical and dental benefits Vision benefits provided by SVS Vision Life and disability insurance Company sponsored discounts on many useful items and services Ability to transfer based on seniority Opportunity for growth within the company Rewards and recognition for outstanding performance Professional training Ability to transfer locations based on seniority
    $28k-32k yearly est. Auto-Apply 60d+ ago
  • SVS Vision - Doctor of Optometry - North East Detroit Floater

    Svs Vision, Inc. 3.7company rating

    Svs Vision, Inc. job in Madison Heights, MI

    Doctor of Optometry - SVS Vision About SVS Vision Established in 1974, SVS Vision has been helping customers lead better lives through better vision. With over 80 locations and more than 650 employees, SVS Vision has served residents and families throughout Georgia, Illinois, Indiana, Kansas, Kentucky, Michigan, Missouri, Ohio, and New York. Patients can expect a total eye care experience no matter the location. In addition to offering full-scope optometry services, SVS Vision features one of the largest selections of the latest designer frames and contact lenses-customers can easily view eyewear and purchase contacts through a seamless online experience. SVS Vision has part-time and full-time Optometrist opportunities across the Midwest. Why you should apply This multi-location practice is committed to patient-centered care and lives by its mission to passionately deliver leading eye care solutions to every customer through transparency, innovation, and expertise. If you're an enthusiastic Optometrist looking for a long-term career at one of the largest optical companies in the Midwest, work in a supportive environment where you'll be empowered to grow as a Doctor-SVS Vision is the place for you! To ensure optimal vision and preserve the precious gift of sight, the practice utilizes advanced technology to offer the most experienced eye care in the industry. Select offices leverage diagnostic technology, including optical coherence tomography, fundus photography, visual fields, iCare Tonometry, and digital phoropters. Most practice locations are equipped with standard exam lanes with future plans to expand the medical portion of the exams. SVS Vision also features a state-of-the-art optical laboratory to ensure patients receive top-quality products at affordable prices. About the Opening SVS vision has opportunities for part-time and full-time Optometrists passionate about providing patient-focused care to ensure excellent eye health. In this role, you'll provide comprehensive eye care services, recommend vision-enhancing products, and promote good eye health through patient education. SVS Vision is seeking a team player with excellent clinical skills and attitude who always keeps the patient's best interests in mind. The ability to be flexible to support a fast-paced environment is also essential to this role. To be successful in this role, you must demonstrate leadership, communication, and interpersonal skills, as well as compassion for patient health and safety. The ideal candidate will be ambitious, responsible, service-oriented, community-involved, and willing to integrate new techniques and innovations that improve patient care and services. This is an excellent opportunity to expand your skillset, care for a diverse population of patients, and work alongside talented professionals. Minimum qualifications: Valid optometry license in the state you practice Benefits & Perks: Competitive salary Production-based incentive Energetic environment Team-oriented staff Generous vacation and personal time Affordable medical & dental benefits available Flexible schedule Credentialing assistance Malpractice insurance Extensive mentoring programs Career advancement within the company Doctor referral bonuses of $2000 available
    $109k-163k yearly est. Auto-Apply 60d+ ago
  • SVS Vision- Retail Assistant Manager - Warren, MI

    Svs Vision, Inc. 3.7company rating

    Svs Vision, Inc. job in Warren, MI

    Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits. Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Managers and Assistant Managers also enjoy flexible schedules and the ability to manage their stores like a business using the SVS Vision procedures. Job Summary: SVS Vision Assistant Managers will be responsible for “hosting the party” on the sales floor while managing, training, and coaching staff members. Additionally, Assistant Managers will oversee customer service topics including but not limited to sales, being present on the sales floor, troubleshooting problematic lenses or frames, styling patients, and specific administrative duties. Assistant managers work in a team of eye care professionals including optometrists. Their priority is to ensure quality service to the customers receiving eye examinations or picking out corrective lenses. Assistant managers need to have a thorough understanding of the different types of optical aids available, and their duties usually include: Duties/Responsibilities: Provide a unique and excellent customer service experience for each patient General optician and receptionist duties Meet and exceed stores sales goals Assigning KPI's to staff Answering phones to assist patients Scheduling appointments/managing the appointment book Coaching, training, and developing employees Day-to-day store operations Weekly and monthly reporting Managing employee payroll hours Enforcement of corporate policies and procedures Ability to participate in an active and busy environment Required Skills/Abilities: Professional communication skills Strong attention to detail Adaptable to change Teamwork oriented Excellent customer service skills Ability to learn optical knowledge Strong problem-solving abilities Leadership/team-building skills Organizational skills Knowledge of store merchandise and trends Benefits and Perks: Energetic environment Flexible schedule Paid vacation Paid mileage Paid holidays from date of hire Monthly Sales bonus 401K plans Affordable medical and dental benefits Vision benefits Life and disability insurance Employee assistance program Company sponsored discounts on many useful items and services Professional training Licensed and CE reimbursement (licensed states only) Yearly performance reviews Rewards and recognition for outstanding performance Opportunity for growth and promotions within the company
    $28k-31k yearly est. Auto-Apply 49d ago
  • SVS Vision - Office Manager - Okemos, MI

    Svs Vision, Inc. 3.7company rating

    Svs Vision, Inc. job in Okemos, MI

    Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits. Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Managers and Assistant Managers also enjoy flexible schedules and the ability to manage their stores like a business using the SVS Vision procedures. Job Summary: SVS Vision Managers will be responsible for “hosting the party” on the sales floor while managing, training, and coaching staff members. Additionally, Managers will oversee customer service topics including but not limited to sales, being present on the sales floor, troubleshooting problematic lenses or frames, styling patients, and specific administrative duties. Managers work in a team of eye care professionals including optometrists. Their priority is to ensure quality service to the customers receiving eye examinations or picking out corrective lenses. Managers need to have a thorough understanding of the different types of optical aids available, and their duties usually include: Duties/Responsibilities: Provide a unique and excellent customer service experience for each patient General optician and receptionist duties Meet and exceed stores sales goals Assigning KPI's to staff Answering phones to assist patients Scheduling appointments/managing the appointment book Coaching, training, and developing employees Day-to-day store operations Weekly and monthly reporting Managing employee payroll hours Enforcement of corporate policies and procedures Ability to participate in an active and busy environment Required Skills/Abilities: Professional communication skills Strong attention to detail Adaptable to change Teamwork oriented Excellent customer service skills Ability to learn optical knowledge Strong problem-solving abilities Leadership/team building skills Organizational skills Knowledge of store merchandise and trends Benefits and Perks: Energetic environment Flexible schedule Paid vacation Paid mileage Paid holidays from date of hire Monthly Sales bonus 401K plans Affordable medical and dental benefits Vision benefits Life and disability insurance Employee assistance program Company sponsored discounts on many useful items and services Professional training Licensed and CE reimbursement (licensed states only) Yearly performance reviews Rewards and recognition for outstanding performance Opportunity for growth and promotions within the company
    $39k-58k yearly est. Auto-Apply 24d ago
  • SVS Vision - OD Assistant - Woodhaven, MI

    Svs Vision, Inc. 3.7company rating

    Svs Vision, Inc. job in Woodhaven, MI

    Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkably longevity with the opportunities for growth within the company, above market salaries, and exceptional benefits. The Ophthalmic Technician provides clinical support for the Doctor of Optometry (OD) to increase patient satisfaction and elevate exam efficiency. This position reports to the Professional Services Department. Our team members enjoy the following: Team-oriented staff Competitive salary/ Great benefits package 401(k) plans Medical, dental, and vision benefits Training development Growth potential Energetic environment Minimum Requirements: Substantial proficiency in computer applications Basic understanding of health care protocol Professional communication skills Strong attention to details Responds professionally in situations with difficult issues or inquiries Adaptable to changes Teamwork oriented Duties and Responsibilities: The responsibilities include, but not limited to the following: Assists in improving exam efficiency and elevating patient experience Communicates with the retail office management and staff Prepares the clinic day/strong organizational skills Refraction Case history review including current medical conditions Non-Contact tonometry Auto-refractor Visual acuity testing Blood pressure measurement Lensometer Visual field testing Fundus photography OCT testing Eye drop instillation Additional clinical procedures requested by the supervising OD that falls within the scope of knowledge of the Ophthalmic Technician Hands off patient care to the OD
    $24k-28k yearly est. Auto-Apply 43d ago
  • Consumer Experience Lead

    Humana 4.8company rating

    Detroit, MI job

    **Become a part of our caring community and help us put health first** The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems of diverse scope and complexity ranging from moderate to substantial. The Consumer Experience Lead may leverage voice of the customer, NPSt, root cause, telling the story, call listening, member experience design, elimination and recognition of friction points, identifying automation/optimization opportunities, empower others in the organization to speak up and voice opportunities to improve the member experience. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree or equivalent work experience. + 8+ years' expertise in service operations in a managed care environment. + 2+ years' project/government program leadership experience. + Experience managing teams + Capability to generate and champion innovative member experience strategies with leadership. + Demonstrates problem-solving skills and investigative skills. + Ability to manage multiple, shifting priorities and meet deadlines in a fast-paced environment. + Comprehensive knowledge of Microsoft Office Word, Excel, PowerPoint, Visio, and Project. + **Must live in or be willing to relocate to Michigan, and report to the Market Office at times for meetings/trainings.** **Preferred Qualifications** + Knowledge of government programs to include Highly Integrated Health Plans. + Review board or advisory council experience. + Project management or leadership certification. **Additional Information** **WAH Internet Statement** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is required. + Satellite, cellular and microwave connection can be used only if approved by leadership. + Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. **Additional Information** **Interview Format** As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. **Social Security Task** Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from ******************** with instructions to add the information into the application at Humana's secure website. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
    $104k-143k yearly Easy Apply 45d ago
  • Medicare Sales Field Agent - Macomb County, MI

    Humana Inc. 4.8company rating

    Warren, MI job

    Become a part of our caring community and help us put health first With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. The MarketPoint Career Channel Team is looking for skilled Medicare Field Sales Agents. This is a field-based role, and candidates must live in the designated territory to effectively serve their local community. As part of a collaborative team of 8-12 Medicare Sales Agents, you'll work under the guidance of a Senior Manager and Regional Director who are committed to your success. Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate through exceptional service, and grow by expanding our reach and impact. What You'll Do in This FIELD Based Role: * Deliver: Build trust and educate individuals on Humana's Medicare Advantage plans and additional offerings like Life, Dental, Vision, and Prescription coverage. * Differentiate: Create meaningful, face-to-face connections through grassroots marketing, community events, and in-home visits-providing a personalized experience that sets Humana apart. * Grow: Drive self-generated sales, meet performance goals, and expand Humana's presence in the market by becoming a valued resource in your community. You'll engage with customers in the FIELD through a mix of in-person, virtual, and phone interactions. Face-to-face visits in prospective members' homes are a key part of this role. Why Join Humana? * People-first culture that supports your personal and professional growth. * Inclusive and diverse environment that values multilingual talent and cultural understanding. * Autonomy and flexibility to manage your schedule and success. * Purpose-driven mission to help people achieve their best health-and transform healthcare along the way. Benefits include: * Medical, Dental, Vision, and a variety of other supplemental insurances * Paid Time Off (PTO) and Paid Holidays * 401(k) retirement savings plan with a competitive match * Tuition reimbursement and/or scholarships for qualifying dependent children * And much more! Use your skills to make an impact Required Qualifications * Active Health Insurance License or ability to obtain. * Must reside in the designated local territory to effectively serve the community. * Comfortable with daily face-to-face interactions in prospective members' homes and engaging with the community through service, organizations, volunteer work, or local events.. * Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits (or higher, based on state requirements). Preferred Qualifications * Active Life and Variable Annuity Insurance License. * Prior experience selling Medicare products. * Experience in public speaking or delivering presentations to groups. * Associate's or Bachelor's degree. * Experience using Microsoft Office tools such as Teams, Excel, Word, and PowerPoint. * Bilingual in English and Spanish, with the ability to speak, read, and write fluently in both languages. Additional Information * This position is in scope of Humana's Driving Safety and Vehicle Management Program and therefore subject to driver license validation and MVR review. * Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. * Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success. Training: The first five weeks of employment and attendance is mandatory. Interview Format: As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward in the process, you will receive a text message inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions via text and given the opportunity to respond to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process. Pay Range The range below reflects a good faith estimate of total compensation for full time (40 hours per week) employment at the time of posting. This compensation package includes both base pay and commission with guarantee. The pay range may be higher or lower based on geographic location. Actual earnings will vary based on individual performance, with the base salary and commission structure aligned to company policies and applicable pay transparency requirements. $80,000 - $125,000 per year #medicaresalesrep Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $28k-35k yearly est. Easy Apply 23d ago

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