Sweetser jobs - 51 jobs

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees. Start Over with your Job Search Returning Applicant? Login Now Recruiter Job Code:13048 Location:Saco 04072 Department:Other FT/PT Status:Full Time Summary: Are you looking for a new opportunity where you can bring your HR knowledge and passion? Sweetser is searching for a full-time recruiter! A rare opportunity to join the HR department of one of Maine's largest and most comprehensive mental health organizations. This position supports the Human Resources Director and organizational leadership in executing the overall recruiting goals for the organization through recruiting, sourcing, interviewing and referring candidates. As an ambassador of Sweetser, this team member is dedicated to the organizational mission and vision and to supporting a smooth candidate on-boarding experience and strong community partnerships. ESSENTIAL FUNCTIONS: * Provide overall support the Human Resources Director in managing organizational recruiting efforts and strategy. * Provide excellent customer service to all Sweetser employees and community partners. * Creatively source, recruit and refer candidates to assigned positions. * Create and maintain external job postings. * Assist Human Resources Director with preparation and presentation of accurate and timely progress reports and updates. * Track candidate progress from first outreach through offer and present as requested. * Update and maintain job postings and reports through the applicant tracking system. * Schedule and conduct prescreening interviews with prospective candidates in assigned positions. * Support recruiting team with reporting, data entry and analysis as assigned. * Maintain and update job descriptions as needed. * Assist with compensation analysis processes as assigned. * Coordinate and participate in recruiting events. * Perform administrative tasks to support new hire processing and orientation process. * Support the internal transfer process. * Partner with hiring managers to create and modify requisitions. * Maintain and present accurate recruiting reports in partnership with Human Resources Director and other HR Team members. EDUCATION: * High school diploma or GED required. * Bachelor's degree in human resources, Marketing, Sales, Business, or related field preferred. CERTIFICATES, LICENSES, REGISTRATIONS: * Must maintain a valid state driver's license. EXPERIENCE: * 2 years recruiting experience, clinical setting preferred. * 3 years 'human resources, customer service, or administrative experience preferred. SALARY: $50,000-$55,000 depending on experience

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees. Start Over with your Job Search Returning Applicant? Login Now Case Manager - CCBHC - Adult Job Code:12934 Location:Saco 04072 Department:Other FT/PT Status:Full Time Summary: The Case Manager - CCBHC Adult may function at the initial entry point of the care continuum within the Certified Community Behavioral Health Center (CCBHC) by providing outreach, case management, and information about the health care system in general and at care transition points between health care agencies (i.e. emergency department/inpatient unit to community services). Ongoing care includes providing health education/health promotion in partnership with other members of the Interdisciplinary Team. Integrated behavioral health care is the systematic coordination of physical and behavioral health care. Home base for this role is in Saco with a satellite space in York. $5,000 Sign-on Bonus! ESSENTIAL FUNCTIONS: * Conduct assessments of participants with their guardian and/or natural supports for physical health, mental health, and social service needs. * Provide information on the importance, availability and appropriate use of primary and emergency care. Assist in the exploration of less restrictive alternatives to hospitalization. * Assist the integrated team with the coordination and monitoring to ensure that the Individual Treatment Plan (ITP) is effectively implemented and adequately addresses the needs of the person. * Determine appropriate level of care using evidenced based screening tools. * Provides primary care coordination activities as a part of the CCBHC monitoring and follow-up, including adapting supports, treatment plans, crisis plans, and/or Psychiatric Advance Directives as needed to respond to changes in the needs and preferences of individuals being served. * Refer participants to other services and resources including, but not limited to, other behavioral health and/or medical services, housing, food, clothing and other basic needs. * Be available to provide in person coverage and supports to the CCBHC walk-in center. * Participate in the development of a wellness plan for self-management of chronic conditions and for coordinating services; provide assistance to Integrated Behavioral Health patients to help them achieve their wellness goals through a variety of activities such as accompanying them to appointments or supporting them in these activities as needed. * Assist in obtaining or maintaining health insurance; assist them in applying for health insurance through application assistance and follow-up to ensure they obtain any insurance for which they qualify. * Assist in determining whether participants have or are eligible for housing; assist them in applying for housing through applications, available resources, and assist in the follow-up to ensure they qualify. * Participate in crisis intervention, resolution and follow-up services. * Proficient in electronic health records (EHR). Document services by entering participant data into (EHR), complying with all organization, state, and federal documentation requirements. * Facilitate active and timely communication among the members of the CCBHC team. * Facilitate transportation to and from medical appointments and other community integration activities as needed. * Participate in individual and team supervisions as required by supervisor. * Participate/facilitate groups on various Recovery Topics within the clinic. * Meets productivity expectations set by leadership team. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: * Valid state driver's license. * An individual who is certified by the Department as a Mental Health Rehabilitation Technician/Community (MHRT/C).

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees. Start Over with your Job Search Returning Applicant? Login Now Special Education Teacher - Saco Job Code:13026 Location:Saco 04072 Department:Education Program FT/PT Status:Full Time Summary: Reimbursement provided for Teacher Recertification! Come join our team of Special Educators and day treatment clinicians. We help prepare students for meaningful lives by contributing to their educational and social emotional development. Our classroom ratios are small, we build strong relationships with students and families through a comprehensive educational clinical approach, we embrace restorative justice practices and we have an experiential learning component for students. We offer 2/3 tuition for ongoing certification and professional growth for educators. ESSENTIAL FUNCTIONS: * Establishes and adjusts course outlines and objectives by following curriculum guidelines and state and local school system goals, and modifying plans on the basis of student diagnostic and assessment procedures. * Conveys information to students by using language concepts, examples, demonstrations, and teaching aids, such as audiovisual equipment and computers. * Completes educational requirements by implementing the Individual Educational Plan, including goals and objectives, involving students in community and social programming based on individual need, scheduling and assigning instructional activities and following up on results. * Assesses student learning by preparing, administering, and scoring tests; reviewing and correcting assignments; eliciting student questions and responses; and evaluating the daily academic and behavioral progress of students. * Maintains student learning results by providing instructional feedback; coaching, counseling, and disciplining students; and planning, monitoring and appraising learning results. * Guides students' personal and social development by establishing expectations and procedures for administrative matters, student verbal participation, and student movement within the classroom, between classrooms, and on the playground. * Helps parents by providing academic information; suggesting available educational and social resources; addressing parents' concerns answering questions and requests. * Maintains student behavior by providing the appropriate degree of supervision during both instructional and non-instructional time. * Contributes to school's effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; and implementing directives. EDUCATION: * Bachelor of Science degree in Elementary or Secondary Education or Special Education, CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: * Holds 282 certificate or eligible for conditional application according to Maine Department of Education. * Maintain a valid state driver's license. EXPERIENCE: * Teaching experience with special education population within a special education setting, self-contained program, day treatment program, and resource room. * Experience in teaching life skills and background that enables participation in the overall treatment program and to meet the emotional and developmental needs of the persons served. * Persons with lived experience in the Mental Health, Trauma Based and/or Substance Abuse system are encouraged to apply. KNOWLEDGE AND SKILLS: * Personal characteristics and temperament suitable for working with students with special needs.

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees. Start Over with your Job Search Returning Applicant? Login Now Support Technician Job Code:13039 Location:Brunswick 04011 Department:Other FT/PT Status:Full Time Summary: Provides technical support on computer devices including hardware, software and networks used throughout the Sweetser organization. This includes helpdesk assistance via phone, e-mail and walk ins. ESSENTIAL FUNCTIONS: * Installs and performs major repairs to hardware, software, and peripheral equipment, following design or installation specifications; confers with Support Technician III on complex installations and/or issues. Contacts vendors for warranty support. * Document all support issues in Ticketing system. Escalate critical open issues to ensure that the delivery of care to Clients is not compromised. * Establish initial user profiles and logins, IP addresses and remove disabled user accounts. * Create/Update computer Images for deployment. * Provide computer/phone training on an ad-hoc basis on such applications to current employees. * Setup/Maintain Print Server appliances. * Troubleshoot network connectivity issues. * Create patch cables. * Patch equipment in network switches. * Utilize Network Monitoring software to identify and report network issues. * Provide on-site support and training for office changes/moves. EDUCATION: Associate's degree in Computer Science or relevant field preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver's license. EXPERIENCE: * One (1) year as Support Tech I or equivalent experience required. * Two (2) to three (3) years of experience implementing and/or supporting software applications and hardware; healthcare environment required. * Installation and technical support experience with Microsoft Windows 2000 and Microsoft Office applications required. KNOWLEDGE AND SKILLS: * Excellent customer service skills. * Strong ability to communicate effectively both orally and in writing with all levels of Sweetser; this includes communicating technical issues to non-technical personnel (clinical and administrative staff). * Strong ability to analyze and solve technical problems. * Ability to manage and complete multiple tasks concurrently. * Ability to read and understand technical documentation. * Understand subnetting.

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees. Start Over with your Job Search Returning Applicant? Login Now Care Coordinator Job Code:12890 Location:Sanford 04073 Department:Adult Case Mgmt Services FT/PT Status:Full Time Summary: Sweetser's Certified Community Behavorial Health Clinic (CCBHC) in Sanford is searching for a Care Coordinator! Care coordinators provide support to individuals accessing the Community Behavioral Health Clinic [CCBHC], through supporting intake/access to care and ongoing monitoring of care and needs. Care coordinators manage ongoing coordination of care for a caseload of individuals to include facilitating ongoing collaboration among providers and linkage to needed services. ESSENTIAL FUNCTIONS: * Responsible for the coordination of care of individuals in the Community Behavioral Health Clinic [CCBHC]. * Facilitate ongoing collaboration and communication between providers. * Supports the intake/access processes through completion of risk screening and behavioral health/SUD screenings with individuals. * Links individuals with needed resources and services and regularly ensures services are meeting needs. * Complete timely and accurate documentation of all contacts and activities utilizing an Electronic Health Record. * Completes comprehensive surveys with individuals at intake, discharge and every six months while in care. * Responsible for tracking and administering surveys as well as data entry. * Conducts primary care screening and monitoring processes and procedures. Coordinates vaccinations for Hepatitis A and B series for clients, as indicated by screening procedures. * Support individuals in completion of applications for applicable benefits to include Mainecare, non-emergency transportation resources, and other social services. * Utilize supervisory supports appropriately and participates in all team/program meetings. * Other duties as assigned. KNOWLEDGE AND SKILLS: * Demonstrates professionalism and collaboration with others. * Receive and understand professional feedback from supervisors and colleagues and implement supervisory suggestions for performance improvement. * Recognize signs of increasing clinical or situational risk and of escalating behavior and utilize de-escalation and safety implementation techniques effectively. * Recognize variables underlying stressful situations, discern methods to diffuse or contain them and quickly implement the most effective intervention. * Manage multi-task situations and conflicting demands, cope with stressful situations, prioritize projects and responsibilities, and meet critical deadlines. * Maintains current knowledge in present practice area, i.e., attendance at required hours of organization educational programs and utilizes clinical supervision as a learning experience. * Use listening skills, flexible collaboration and a consistent problem-solving focus in working to resolve differences with colleagues, peers and clients. * Communicate ideas and opinions in a clear and constructive manner, both verbally and in writing. * Intermediate computer skills required. * Patient facing position - mental health experience 1-2 years preferred. EDUCATION: Bachelors Required

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees. Start Over with your Job Search Returning Applicant? Login Now Medical Assistant Job Code:12968 Location:Brunswick 04011 Department:Medication Mgmt Services FT/PT Status:Full Time Summary: Psychiatric Services Clinic Support will utilize trauma informed practices and customer service to provide support to psychiatric providers and patients, to ensure quality mental health and substance recovery medication management in a clinical setting. ESSENTIAL FUNCTIONS: * Provide customer service within established deadlines, consistent with organizational values, standards, and policies. * Completes and revises documents by entering/typing data from source materials, recordings, and edited data. * Maintains historical records by filing documents. * Complete documentation in a timely fashion. * Manage incoming and outgoing patient and provider phone calls. * Facilitate referrals and schedule appointments with psychiatric provider. * Manage prior and continuing insurance authorization requests and program waitlists in coordination with the Access Team. * Facilitate continuity of care by obtaining collateral information from internal and external providers in accordance with agency and HIPAA Privacy standards. * Manage pharmacy relationships. * Assist the psychiatric services clinic by packing, labeling, and medication dispensing to clients when needed. * Facilitate the discharge process for psychiatric providers. * Facilitate Treatment Plan reminders and discontinuations for psychiatric providers. * Attend and actively participate in clinic staff meetings and in-services. * Facilitate basic laboratory tests. * Perform and document patient vital signs. * Follows all HIPAA Privacy regulations to protect the confidentiality of all client information and release of information from area(s) of responsibility. EDUCATION: * High school diploma or equivalent. * CRMA trained CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: * Maintain a valid state driver's license. * Valid CRMA Certification EXPERIENCE: * Experience with EHR * Must maintain a valid state driver's license. KNOWLEDGE AND SKILLS: * Minimum typing speed of 55 wpm. * Knowledge of office procedures. * Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy. * Must be able to interact and communicate with individuals at all levels of the organization. * Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software. (MS Word, Excel, Access, PowerPoint) * Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines. * Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees. Start Over with your Job Search Returning Applicant? Login Now Crisis Intervention Specialist - Brunswick Job Code:12981 Location:Brunswick 04011 Department:Crisis Intervention Adult FT/PT Status:Full Time Summary: This Brunswick based position provides assessment, support and stabilization services in the community, within crisis stabilization units and over a brief 30-day post-crisis stabilization period. Respond to clients' calls for assistance in their homes, at schools, in other community locations, or in community hospital's emergency rooms. Sweetser's mobile crisis intervention specialists respond to crisis calls from parents, teachers, police officers, other guardians and youths asking for immediate help with a child or family in crisis. Sweetser responds to those crisis calls 24 hours a day, 7 days a week. THE IDEAL CANDIDATE WILL: * Respond to requests for crisis intervention, consultation and support from person served, family members, community-based service providers and state agencies in order to resolve crisis situations involving children and/or adults who are experiencing an acute psychiatric crisis. * In collaboration with the caller, determine the need for a face-to-face assessment and, if needed, negotiates a meeting site convenient for the individual that provides safety for all involved. * Communicate directly with persons experiencing a crisis in order to assess mental status, current level of functioning, and the person's wishes and goals for crisis resolution. * Develop a crisis stabilization plan with the person served and family or guardian, if involved, based on a comprehensive crisis assessment that includes mental status and risk assessments. * May request protective custody interventions by law enforcement personnel in order to resolve potentially life-threatening situations. * May facilitate voluntary or involuntary hospitalization in accordance with state regulations. * May facilitate the use of alternatives to hospitalization, including voluntary admission to crisis stabilization units. * Develop and participate in implementation of crisis follow-up treatment plan by providing intervention services, including the provision of brief case management services and aftercare. * May transport clients. POSITION REQUIREMENTS: * Clean Driver's license. * Persons with lived experience in the Mental Health and/or Substance Abuse system are encouraged to apply. * Mobile Crisis Experience preferred. EDUCATION REQUIREMENTS: * Associates Degree or MHRT/CSP required. * Bachelors degree preferred.

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees. Start Over with your Job Search Returning Applicant? Login Now System Administrator Job Code:13021 Location:Saco 04072 Department:Development FT/PT Status:Full Time Summary: The Systems Administrator serves as a Tier 2 escalation resource for the desktop services team and plays a key role in maintaining the availability, security, and performance of the organization's server, network, and cloud-based systems. This position is responsible for ensuring mission-critical systems remain highly available, secure, and recoverable, while supporting business continuity and disaster recovery efforts. The Systems Administrator partners closely with application stakeholders, delivers customer-focused technical support, and upholds strong security and compliance standards, particularly related to the protection of Protected Health Information (PHI). The role requires a proactive, service-oriented professional with strong technical expertise, attention to detail, and a commitment to collaboration, quality, and organizational mission. ESSENTIAL FUNCTIONS: * Develop and maintain a project plan for the agency which ensures all server and application resources are highly available. * Determines server and network configuration by analyzing and evaluating system factors, such as scope of projects, number of users, reporting requirements, processing volume, security, cost, power supply specifications and security conditions; confers with end users as needed. * Identify and address operational issues regarding the efficiency and availability of network resources, by developing routine maintenance plan, managing system configuration documentation and maintaining change logs. * Ensure the security and confidentiality of client Protected Health Information (PHI) through policies, role-based access and secure authentication, maintaining updates and patches to responsible systems, and auditing data security systems. * Confirms operation of server applications in coordination with Application Team. * Manage the recoverability of information and data by the organization through participation in the Business Continuity Planning process and development, implementation and testing of the technology Disaster Recovery Plan. * Provide timely and efficient research, price negotiation and purchase of technology equipment, software and services. * Provide customer service as part of the service desk team, including but not limited to Tier 2 support as identified in the Service Level Agreement (SLA) * Maintain professional and technological knowledge through training and professional development. GENERAL EXPECTATIONS: * Adhere to and enforces utilization of the HIS Business Rules and protocols; provides recommendations for new rules or revisions to existing processes. * Be committed to the mission, vision, and values of the organization. * Work collaboratively as a member of a team with various groups of staff, depending on the issue addressed. * Assure quality in work performed to facilitate the delivery of quality services. * Reports accidents and injuries in a timely fashion, demonstrates safe housekeeping practices, notifies supervisor of potential health and safety concerns immediately, participates in health and safety training as required, understands and follows all Sweetser health and safety policies. * Ability to support and recognize the important role volunteers play. Sweetser employees work with, support, collaborate with volunteers, and promote opportunities for volunteer engagement. EDUCATION: * Associates degree in related field or a combination of three (3) to five (5) years field experience in technological and administrative management, including experience in the procurement and auditing of data and voice services, equipment and support. * Maintains professional and technical knowledge level through attendance in industry workshops and seminars, and other information media; e.g., webinars, trade periodicals, on-line discussion groups. EXPERIENCE: * Five (5) years of demonstrated experience with network hardware and software as a systems administrator. * Thorough understanding of computer system concepts and designs, software requirement definition and testing methodologies. * Demonstrated proficiency in enterprise systems management, including Windows Server and workstations, MS Exchange, VMWare, MS SQL server, Veeam Backup and recovery solutions, Microsoft Azure, Office 365 and network management software. * Experience with Cloud-based (SaaS) environments including Office 365 preferred. KNOWLEDGE AND SKILLS: * Strong customer service skills. * Understand the utilization of benchmarks and metrics to measure department performance and customer service. * Excellent analytical and organizational skills, with a strong attention to details. * Ability to work independently, manage multiple projects and meet deadlines. * Excellent verbal and written communication skills; ability to successfully communicate and implement service and training improvements. * Good knowledge of established business and accounting practices.

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees. Start Over with your Job Search Returning Applicant? Login Now Sr. Billing Specialist & Collections Specialist - Saco Job Code:12859 Location:Saco 04072 Department:Other FT/PT Status:Full Time Summary: Assures quality of billing for the organization's services through achievement of assigned responsibilities, including systems support and monitoring activities. Ensure compliance with government/funding source rules and regulations. Position is office-based in Saco. $2,000 sign-on bonus!! ESSENTIAL FUNCTIONS: * Assist in the audit of Patient Accounts (billing specialists, authorization coordinators, patient benefit specialists) daily work. * Ensure timely and accurate billing that is in compliance with all applicable regulations governing the organization. * Assist in weekly or more frequent billing functions such as authorizations, electronic and paper billing, self-pay statements, to provide the organization with consistent, reliable cash flow. * Assist with timely, monthly closing of billing systems. * Provide feedback to management relating to findings during billing review and other related activities and when appropriate, make recommendations for areas of needed development for staff. * Communicate with and report to the Director of Patient Accounts on a regular basis regarding outcomes of all quality-related activities, including discussion of deficiencies found during billing reviews. * Work in conjunction with program staff to ensure processes and procedures are in place to facilitate collection of charges. * Provide excellent and considerate customer service internally and externally while accountable for reducing delinquency on accounts. * Researches and reports to management as requested, such as research concerning third party payer issues. * Maintains accounting controls by preparing and recommending business rules and procedures. * Prepares special financial reports by collecting, analyzing and summarizing account information and trends. EXPERIENCE: * One (1) year of medical or mental health services billing experience. * Three (3) years of experience with computerized billing systems, spreadsheet and word processing software. KNOWLEDGE AND SKILLS: * Working knowledge of the Medicaid program and regulations and commercial payer expectations. * Working knowledge of CPT coding. * Strong analytical and problem solving skills. * Strong interpersonal skills. * Oral and written communication skills. * Strong Microsoft Excel skills. * Initiative to learn and handle multiple programs. * Knowledge with Section 65, 92 and 17 is a plus.

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees. Start Over with your Job Search Returning Applicant? Login Now Residential Support Counselor - Adults - Relief Job Code:13040 Location:Saco 04072 Department:Adult PNMI FT/PT Status:Relief Per Diem Summary: Sweetser is hiring for the Adult Residential Unit in Saco! $19 hourly Residential Support Counselors support individuals with mental illness within the framework of recovery and resiliency providing a positive environment which fosters the development of independent living skills, while monitoring and role modeling health and safety. ESSENTIAL FUNCTIONS: * Provide a positive emotional support and supervision to residents. * Assist individuals to reach their goals and improve skills for independent living. * Encourage and support the resident's efforts to maintain their health status through hygiene, diet, exercise, rest and utilization of coping strategies. * Encourage and support resident's efforts to increase opportunities for social contact, vocational development, skill development for independent living, psychosocial rehabilitation and access to community resources. * Facilitate administration of medications and complete required documentation. * Work collaboratively as a member of a team. * Assure quality in work performed to facilitate the delivery of quality services. * Understand and follow all Sweetser health and safety policies. * Be committed to the mission, vision, and values of the organization. POSITION REQUIREMENTS: * Valid state driver's license. * Persons with lived experience in the Mental Health and/or Substance Abuse system are encouraged to apply. * One (1) year of experience providing direct care and/or crisis intervention to adults in a related field. * Must be able to speak, read and write English fluently. EDUCATION REQUIREMENTS: * High School diploma or GED. * MHRT-I state certification or eligibility for and completion of certification within 60 days of employment.

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Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees. Start Over with your Job Search Returning Applicant? Login Now Access Coordinator Job Code:12987 Location:Lewiston 04240 Department:Other FT/PT Status:Full Time Summary: The Access Coordinator is the first point of contact for Sweetser and will provide exceptional customer service while projecting a positive and professional image. Our idea candidate will be knowledgeable of available resources and will assist clients who are seeking services by providing information and immediate access to Sweetser programs. ESSENTIAL FUNCTIONS: * Receive and process all incoming calls using a multiline phone. * Collect and input into Electronic Health Record all required registration, demographic and insurance information. * Answers phone calls quickly and professionally, assists callers and transfers if necessary. * Assist clients with scheduling and rescheduling appointments on the phone and in person. * Check clients in for appointments, verify client information, and make necessary updates. * Gather information from clients, which may include scanning documents. * Process clients paperwork including release of information and collection of copays as appropriate. * Identify, utilize and maintain resources needed to communicate effectively with internal and external customers. * Perform all other duties as assigned EDUCATION: * High school diploma with some secondary education preferred, or a minimum of four (4) years working in a related field. CERTIFICATES, LICENSES, REGISTRATIONS: * Valid state driver's license. EXPERIENCE & SKILLS: * Experience in a healthcare setting, working with insurance companies, referral sources. * Experience working in a call center environment a plus. * Persons with lived experience in the Mental Health and/or Substance Abuse system are encouraged to apply. * Strong communication skills. * Ability to provide exceptional customer service. * Ability to multi-task and to be flexible. * Demonstrate the ability to operate basic office equipment to include, telephone, copier, fax, computer and printer.

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees. Start Over with your Job Search Returning Applicant? Login Now Intentional Peer Support Specialist - Integrated - Lewiston Job Code:13024 Location:Lewiston 04240 Department:Other FT/PT Status:Full Time Summary: Applies the tools developed in his or her own recovery as well as the philosophy and values of Intentional Peer Support to build a connection, consider world view, maintain mutuality, and move towards a new way of being within the new relationship being built with the individual. The Intentional Peer Support Specialist - Integrated will collaborate, coach, and challenge individuals in viewing life's challenges as an opportunity for growth and change within each individual's recovery process. ESSENTIAL FUNCTIONS: * Fully understands and is able to actively implement the three principles and four tasks of Intentional Peer Support. * Models relationship building, based on the four tasks of intentional peer support, with participants, volunteers and colleagues. * Understands and actively implements the Eight Dimensions of Wellness as described by SAMHSA. * Models the attributes of respect, trust, sensitivity and confidentiality. * Supports and models healthy relationships. * Represents Recovery Services at new employee orientations. * Schedules will vary according to program needs. * Certified Community Behavioral Health Clinic (CCBHC) * Assertive Community Treatment (ACT) * Behavioral Health Home (BHH) * Mobile Crisis Team * Follows best practices and guidelines established for each program. GENERAL EXPECTATIONS: * Be committed to the mission, vision, and values of the organization. * Works collaboratively as a member of a team with various groups of staff, depending on the issue addressed. * Assures quality in work performed to facilitate the delivery of quality services. * Reports accidents and injuries in a timely fashion, demonstrates safe housekeeping practices, notifies supervisor of potential health and safety concerns immediately, participates in health and safety training as required, understands and follows all Sweetser health and safety policies. * Understands and complies with all Sweeter policies and procedures. * Actively participates in ongoing supervision and team meetings. * Provides timely and accurate paperwork; including timesheets and expense reports. * Actively engages the assigned manager whenever you have questions or concerns. * Provides the assigned manager with updated information regarding your availability. * Ability to support and recognize the important role that volunteers play. Sweetser employees work with, support, collaborate with volunteers, and promote opportunities for volunteer engagement. * Performs all other duties as assigned. EDUCATION: * High School diploma or equivalent. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: * State of Maine Certified Intentional Peer Support Specialist (CIPSS) Certification; or * Working towards the CIPSS certification; and * Complete the CIPSS pre-training within the first thirty (30) calendar days of hire; * Attend monthly co-reflections within sixty (60) calendar days of hire; and * Attend CIPSS 101 and apply for the next available Core Training within ninety (90) calendar days of hire. * Meet the annual State of Maine requirements to maintain CIPSS Certification. * Staff must maintain a valid state driver's license, reliable transportation and adequate insurance. * Certified Residential Medication Aide (CRMA) preferred for the ACT team. EXPERIENCE & JOB REQUIREMENTS: * Knowledge gained by lived experience with the process of Recovery from trauma, serious mental illness, and/or co-occurring Substance Use Disorder (SUD) and is willing to self-identify with peers on this basis in the community. * Paid, or unpaid, peer support experience preferred. * Must be able to speak, read and write English fluently. KNOWLEDGE AND SKILLS: * Demonstrates knowledge of personal Recovery. * Ability to be "emotionally present"; recognize when you are not, seek support, and communicate this to the assigned manager. * Ability to work with diverse populations and accept differences in perspective and values. * Intermediate computer skills including the expectation of utilizing Electronic Health Record software.

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees. Start Over with your Job Search Returning Applicant? Login Now Clinical Supervisor - Crisis Job Code:12960 Location:Brunswick 04011 Department:Crisis Intervention Adult FT/PT Status:Full Time Summary: Join Sweetser's Clinical Team as a Crisis Clinical Supervisor! Provides clinical leadership, direction and oversight of the Mobile Crisis Intervention Program, Crisis Aftercare, and OPTIONS program (Overdose Prevention through Intensive Outreach, Naloxone, and Safety) in the assigned district(s). Ensures the delivery of the highest quality of services to clients experiencing psychiatric crises and SUD/OUD. Overseeing the day-to-day operation of the program, supervising program staff, supporting care coordination and integration of available services and resources on behalf of clients. Some direct service will be provided but the essential job duties are supervisory. $10,000 Sign on Bonus; Candidate can choose to sit out of our Rockland, Belfast or Brunswick locations! ESSENTIAL FUNCTIONS * Oversees and coordinates day-to-day work of program staff to ensure responsiveness to client needs. Provides program clinical direction, education, and support to staff to ensure the delivery of the highest quality of care and efficient low barrier access to services. * Maintains up-to-date familiarity with crisis services system and protocols and best practice for SUD/OUD intervention and treatment to include harm reduction practices. * Fosters and maintains collaborative relationships with law enforcement, emergency medical services, and other community provider partnerships. * Provides program training, supervision, education, clinical direction, and support to staff to ensure the delivery of the highest quality of care, the maintenance of a safe and therapeutic service environment and the maintenance of client dignity and confidentiality in all service delivery. * Develops and maintains up-to date program information and resources guides. * Tracks and manages contract reporting requirements and deliverables. * Coordinates recruitment and hiring of direct service staff with the program manager and human resources department. * Evaluates staff performance through direct observation of clinical practice and feedback from staff, client and community providers and works to enhance overall performance. * Collaborates closely with Director around program needs and implements directives. * Provides leadership and promotes positive solutions in staff clinical and administrative meetings. * Provides regularly scheduled and on the spot supervision to program staff and communicates supervision activities to program manager. * Supports operations of program within program budget. * Monitors high risk cases. * Develops and maintains staff scheduling to ensure appropriate staffing levels. * Positively represents Sweetser and its programs at collaborative meetings, outreach events, and community education opportunities. * Collaborates flexibly and responsively with the area service network on behalf of clients in crisis to support smooth access to the program, coordinated service responses and client linkage with needed community resources. * In collaboration with program Director, ensures that the program meets all organization and licensing standards, regulations and policies, including the posting and notification of client rights and grievance procedures information, the consistent adherence to client confidentiality standards and maintenance of safe program practices, including the consistent practice of universal precautions. * Provides oversight and coordination for clients using program services in order to facilitate a therapeutic resolution and direct service to program clients, as needed, including clinical assessment, and service planning. * Provides direct care as needed. * May provide on-call supervision to crisis staff after hours during the week, and twenty-four (24) hours on weekends and holidays, in regular, scheduled rotation. * Performs all other duties as assigned. EXPERIENCE: Three (3) years post bachelor's experience in a mental health setting - crisis services and supervisory experience preferred. EDUCATION: Master's Degree in professional clinical discipline LICENSURE: LCSW, LCPC, LMSW-cc, LCPCc

The Intensive Care / Coronary Care Registered Nurse is a professional nurse who coordinates the delivery of nursing care for critically ill, post-operative, ventilator, post cardiac arrest, post heart cath, hemodynamic stabilization and other critically ill patients in the units. The Registered Nurse responds to code and emergent situations as a team member within the hospital. The Registered Nurse participates in-patient and family teaching, provides leadership by working cooperatively with ancillary and other patient team personnel in maintaining standards of professional nursing practice in the intensive care / coronary care setting.

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees. Start Over with your Job Search Returning Applicant? Login Now OPTIONS Liaison Job Code:13005 Location:Belfast 04915 Department:Crisis Intervention Adult FT/PT Status:Full Time Summary: This exciting position collaborates with local Law Enforcement and Emergency Medical Services to provide intensive outreach, assessment, referral and linkage to appropriate resources for individuals who have experienced a non-fatal overdose or are at risk through the OPTIONS program (Overdose Prevention through Intensive Outreach, Naloxone and Safety). $5,000 sign-on bonus! ESSENTIAL FUNCTIONS: * Foster and maintain collaborative partnerships with local law enforcement agencies and emergency medical services. * Provide regular anti-stigma and SUD informational sessions to law enforcement officers, community providers, and educational institutions. * Provide on-scene co-responses and intensive follow up outreach for SUD/OUD related emergency calls. * Conduct ASAM level of care criteria assessments with consenting individuals. * Provide brief short-term intervention with a focus on harm reduction. * Facilitate appropriate referrals to community-based treatment and recover services for consenting individuals. * Provide linkage to HQHC providers, harm reductions sites, naloxone resources and recovery coach services. * Support individuals in application for applicable benefits to include Mainecare, non-emergency transportation resources, housing and/or food security services. * Complete timely and accurate documentation of all contacts and activities. * Utilize supervisory supports appropriately and participate in all team/program meetings. * Other duties as assigned. GENERAL EXPECTATIONS: * Balance the duty to care with the dignity of risk. * Follow Suicide Safer Care practices. * Demonstrates accountability for personal, professional, ethical and legal standards. * Demonstrates support for the philosophy of the organization by adhering to standards, policies, procedures, and established practices. * Demonstrates responsibility for own standards of practice by reporting for work on time and avoiding work-related injuries through the application of proper practice techniques and safety policies. * Demonstrates at all times the commitment to providing the least intrusive service intervention that supports the clients' needs/preferences in the least restrictive setting that supports client and staff safety. * Communicates with all colleagues and peers in a respectful, professional, responsive manner that promotes teamwork and supports positive outcomes for clients. * Uses listening skills, flexible collaboration and a consistent problem-solving focus in working to resolve differences with colleagues, peers and clients. * Ascertains that relevant information is reported to program manager and/or the team in a timely manner. * Maintains cooperative, collegial relationships that support mutual understanding and problem solving with other programs and departments, recognizing their mission and roles, and responding to their requests in a timely manner within the resource capabilities of the program and staff. * Maintains current knowledge in present practice area, i.e., attendance at required hours of organization educational programs and utilizes clinical supervision as a learning experience. * Assures quality in work performed to facilitate the delivery of quality services. * Reports accidents and injuries in a timely fashion, demonstrates safe housekeeping practices, notifies supervisor of potential health and safety concerns immediately, participates in health and safety training as required, understands and follows all Sweetser health and safety policies. * Ability to support and recognize the important role volunteers play. Sweetser employees work with, support, collaborate with volunteers, and promote opportunities for volunteer engagement CERTIFICATES, LICENSES, REGISTRATIONS: * Eligibility for CADC within first 6 months of employment. * Valid state driver's license. * Must be able to speak, read, and write English fluently.

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees. Start Over with your Job Search Returning Applicant? Login Now Youth and Family Counselor - Relief (Winterport) Job Code:13045 Location:Winterport 04496 Department:Other FT/PT Status:Relief Per Diem Summary: Start a rewarding career, providing direct support to children experiencing a mental health challenge! In addition to making a difference in the lives of children, you will receive extensive paid training and certifications, with opportunities for growth in the field! Now scheduling interviews for full-time and per diem positions! This is an ideal position for those looking to gain experience and need flexibility in a schedule. THE IDEAL PERSON WOULD: * Provide direct care by displaying the role of tutor, role model, cook and source of emotional support. * Provide assistance by creating and following developmentally appropriate recreational activities. * Transport clients to home visits, appointments, etc. * Maintain a safe and effective milieu by participating in the provision of a structured, therapeutic environment. * Collaborate with staff and families to achieve desired treatment outcomes. JOB REQUIREMENTS: * Desire to work with children in need. * Clean and valid Maine driver's license. * Persons with lived experience in the Mental Health and/or Substance Abuse system are encouraged to apply. * Must be able to speak, read and write English fluently. EDUCATIONAL/SKILLS/KNOWLEDGE REQUIREMENTS: * High school diploma or GED with the ability to work with difficult-to-manage youth. * Capacity to develop a professional orientation to child care. * Ability to relate to children with warmth and understanding, and have the ability to identify the needs and problems of children. * Demonstrated ability to work cooperatively with other professionals on behalf of youth and their families. POTENTIAL GROWTH OPPORTUNITIES: * Higher Level Youth & Family Counselor. * Supervisory Positions. * Case Management and Clinical (with education).

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees. Start Over with your Job Search Returning Applicant? Login Now Intentional Peer Support Specialist - Integrated - Saco Job Code:13034 Location:Saco 04072 Department:Other FT/PT Status:Full Time Summary: Applies the tools developed in their own recovery as well as the philosophy and values of Intentional Peer Support to build a connection, consider world view, maintain mutuality, and move towards a new way of being within the new relationship being built with the individual. The Intentional Peer Support Specialist - Integrated will collaborate, coach, and challenge individuals in viewing life's challenges as an opportunity for growth and change within each individual's recovery process. ESSENTIAL FUNCTIONS: * Fully understands and is able to actively implement the three principles and four tasks of Intentional Peer Support. * Models relationship building, based on the four tasks of intentional peer support, with participants, volunteers and colleagues. * Understands and actively implements the Eight Dimensions of Wellness as described by SAMHSA. * Models the attributes of respect, trust, sensitivity and confidentiality. * Supports and models healthy relationships. * Represents Recovery Services at new employee orientations. * Schedules will vary according to program needs. * Certified Community Behavioral Health Clinic (CCBHC) * Assertive Community Treatment (ACT) * Behavioral Health Home (BHH) * Mobile Crisis Team * Follows best practices and guidelines established for each program. GENERAL EXPECTATIONS: * Be committed to the mission, vision, and values of the organization. * Works collaboratively as a member of a team with various groups of staff, depending on the issue addressed. * Assures quality in work performed to facilitate the delivery of quality services. * Reports accidents and injuries in a timely fashion, demonstrates safe housekeeping practices, notifies supervisor of potential health and safety concerns immediately, participates in health and safety training as required, understands and follows all Sweetser health and safety policies. * Understands and complies with all Sweeter policies and procedures. * Actively participates in ongoing supervision and team meetings. * Provides timely and accurate paperwork; including timesheets and expense reports. * Actively engages the assigned manager whenever you have questions or concerns. * Provides the assigned manager with updated information regarding your availability. * Ability to support and recognize the important role that volunteers play. Sweetser employees work with, support, collaborate with volunteers, and promote opportunities for volunteer engagement. * Performs all other duties as assigned. EDUCATION: * High School diploma or equivalent. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: * State of Maine Certified Intentional Peer Support Specialist (CIPSS) Certification; or * Working towards the CIPSS certification; and * Complete the CIPSS pre-training within the first thirty (30) calendar days of hire; * Attend monthly co-reflections within sixty (60) calendar days of hire; and * Attend CIPSS 101 and apply for the next available Core Training within ninety (90) calendar days of hire. * Meet the annual State of Maine requirements to maintain CIPSS Certification. * Staff must maintain a valid state driver's license, reliable transportation and adequate insurance. * Certified Residential Medication Aide (CRMA) preferred for the ACT team. EXPERIENCE: * Knowledge gained by lived experience with the process of Recovery from trauma, serious mental illness, and/or co-occurring Substance Use Disorder (SUD) and is willing to self-identify with peers on this basis in the community. * Paid, or unpaid, peer support experience preferred. KNOWLEDGE AND SKILLS: * Demonstrates knowledge of personal Recovery. * Ability to be "emotionally present"; recognize when you are not, seek support, and communicate this to the assigned manager. * Ability to work with diverse populations and accept differences in perspective and values. * Intermediate computer skills including the expectation of utilizing Electronic Health Record software.

ICU registered nurses (RNs) provide care to critical medical, surgical and traumatized patients. Close monitoring and observation of the patient's heart rate, blood pressure and respiration for signs of distress represent a primary function of and ICU nurse. They also educate patients and their families while providing emotional support.