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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Grass Valley, CA | $38,027 | $18.28 |
| 2 | Gypsum, CO | $36,319 | $17.46 |
| 3 | Reno, NV | $35,168 | $16.91 |
| 4 | Wilmington, DE | $33,653 | $16.18 |
| 5 | Austin, TX | $33,120 | $15.92 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Head Customer Service Representative | $140,430 | $68 | - |
| 2 | Customer Service Senior Manager | $131,664 | $63 | - |
| 3 | Customer Service Director | $128,506 | $62 | - |
| 4 | Customer Service Expert | $113,981 | $55 | - |
| 5 | Associate Manager | $88,841 | $43 | - |
| 6 | Personal Service Manager | $85,081 | $41 | - |
| 7 | Service Office Manager | $82,156 | $40 | - |
| 8 | Lead Assistant Manager | $74,616 | $36 | - |
| 9 | Customer/Technical Service Manager | $71,966 | $35 | - |
| 10 | Service Lead | $70,765 | $34 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Thompson Information Services | $39,063 | $19 | - |
| 2 | Wiesner Publishing | $37,468 | $18 | - |
| 3 | Prime Media Group | $37,167 | $18 | - |
| 4 | LRP Media Group | $36,883 | $18 | - |
| 5 | Triumph Learning | $36,745 | $18 | - |
| 6 | Lebhar-Friedman | $35,383 | $17 | - |
| 7 | Albuquerque Journal | $35,233 | $17 | - |
| 8 | Community Newspapers Holdings Inc | $34,650 | $17 | - |
| 9 | Calkins Media Incorporated | $34,132 | $16 | - |
| 10 | The Charlotte Observer | $33,872 | $16 | - |
| 11 | Eo Media Group | $33,809 | $16 | - |
| 12 | News Publishing Company Inc | $33,636 | $16 | - |
| 13 | Business Journals | $33,364 | $16 | - |
| 14 | Crain Communications | $32,823 | $16 | - |
| 15 | Washington Examiner | $32,705 | $16 | - |
| 16 | New Haven Register | $32,620 | $16 | - |
| 17 | MediaNews Group | $31,591 | $15 | - |
| 18 | TV Guide | $31,141 | $15 | - |
| 19 | American Media | $28,791 | $14 | - |
| 20 | Civitas Media | $25,123 | $12 | - |