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Stemuli is a pioneering technology company at the intersection of AI, gaming, and workforce development. Backed by the Gates Foundation, Stride Learning, Heartland Forward, Draper & Associates, Slauson & Co, and Valor Ventures, Stemuli is building the world's first AI-native educational gaming platform. Recognized as the 2024 Global Champion of AI for Good by the United Nations, our mission is to make education and career development personalized, engaging, and accessible to billions of learners worldwide. Position Overview As an AI Engineer - Core Education, you will play a pivotal role in advancing the intelligence of ORB Chat, our personalized AI learning companion. You'll build the core AI systems that power daily motivational dialogues, adaptive tutoring, and real-time guidance that helps students connect their academic progress (e.g., math and AI literacy) with future career opportunities. Your work will be central to scaling ORB to serve hundreds of thousands of students across Stride schools, Heartland Forward's 20-state initiative, and our international partnerships. Responsibilities Build and scale LLM-powered educational assistants (ORB Chat) that deliver personalized, culturally responsive learning experiences. Design and maintain ETL pipelines for K‑12 curricular data, AI literacy modules, and workforce skills content. Develop and fine-tune generative AI models for problem creation, explanations, and adaptive feedback in math and career-learning contexts. Ensure reliability and safety of AI outputs through structured output validation, re-asking strategies, and bias-mitigation techniques. Partner with game designers and Unity engineers to bring AI-driven NPCs to life inside the 3D City and Founder Tycoon experiences. Collaborate with education researchers to ensure models align with industry and standards-aligned curricula and support equitable outcomes for all learners What We're Looking For 3+ years of experience with large language models (LLMs), including prompting, RAG pipelines, and fine-tuning. Strong skills in Python and experience with LLMOps platforms (e.g., Weights & Biases). Experience building AI-driven tutoring, chatbots, or content-generation systems. Strong foundation in data structures, algorithms, and software engineering principles. Creative, mission-driven mindset with a passion for transforming how students learn through play and AI. What We Offer Opportunity to define and scale the core AI companion (ORB) at the center of a new global education platform. Collaboration with a diverse, world-class team across game design, Unity, backend, and education research. $160K - $185K annual salary + meaningful equity. Hybrid: Seattle-based AI team with flexibility. Comprehensive benefits package.

We are seeking a VoIP Engineer with Clearspan experience. This is an urgent role to fill and will be 100% remote. Call queue triage & optimization Troubleshoot extended hold times & disconnects Clearspan OpEasy phone reporting & analytics Fax issues Handset/Gatekeeper phone problems

**The Digital Modernization Sector at Leidos** is seeking a Sr. Network **Engineer** to support our global enterprise networks. Our team is completely replacing a global enterprise network while providing design, engineering, and transition for a wide range of customer network requirements. This is a unique and rare opportunity to build and transition critical operations to a modern service provider network architecture. **BASIC QUALIFICATIONS:** + Demonstrated knowledge of Implementation of Perimeter and Internal Firewalls (both physical and virtual contexts) + Demonstrated advanced experience in managing standard baseline configuration across numerous firewalls + Demonstrated advanced experience in evaluating rules to ensure maximum security while minimizing redundancy in rules **PRIMARY RESPONSIBILITIES** + Train and mentor other team members. + Support mission-critical Continuity of Operations (COOP). + Provide expert advice and direction regarding the management and operation of all Palo Alto devices. + Follow up on all taskers and due outs. **Basic Requirements** + **TS/SCI with Poly** + Bachelor's Degree with 8-12 years of working experience. Additional related years of experience is accepted in lieu of a degree. + Have hands-on Cisco / Forcepoint / Palo Alto Firewall experience in both engineering and Operations and maintenance roles. + Strong knowledge of Firewall concepts and best practices, including: Identifying misconfiguration, conflicting rules, security gaps, firewall security issues, optimize rule-sets, and enhance the overall security posture and performance of Firewalls. + Proficient understanding of the Cybersecurity Framework to identify, protect, detect, respond and recover within the Cyber Security Service Provider construct. + Motivated self-starter with strong written and verbal communication skills. + Experience working in a high op-tempo environment. **Preferred Qualifications** + Prior experienced with Enterprise and tactical networks, + Experience with DISA and DoD Networks. + Expertise in Vendor Equipment + Expertise in Networking / Firewall based Cybersecurity technologies (5+ years) + Skilled in building extended cyber security analytics. + Advanced Certifications such as SANS GIAC/GCIA/GCIH, CISSP or CASP. + Foster and encourage a collaborative environment to champion a cybersecurity culture Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for "how it's always been done." **Original Posting:** August 5, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. **Pay Range:** Pay Range $89,700.00 - $162,150.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. **About Leidos** Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ************** . **Pay and Benefits** Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at **************/careers/pay-benefits . **Securing Your Data** Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ***************************** . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission (******************************* . **Commitment to Non-Descrimination** All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. REQNUMBER: R-00163958 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

Job DescriptionBenefits: Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off We are seeking Operational Support to join our team! As Operational Support, you will be working closely with other departments and our transportation partners to build lasting, meaningful relationships. You will be identifying areas of improvement within our supply chain and implementing changes to save time and money, keeping accurate records of day-to-day operations, and presenting reports to upper management. The ideal candidate has strong organizational skills, and excellent communication skills, and can work both independently and as part of a larger team as well as posses strong sales skills. Responsibilities Work quickly and efficiently to resolve any transportation issues, delays, and supply management concerns Maintain accurate records of shipments, deliveries, and other logistics concerns utilizing our TMS Provide regular reports to upper management on logistics concerns, progress, and performance Track and trace shipments and provide timely updates to customers Provide quality checks in our TMS to ensure data accuracy and integrity. Ability to prospect, generate new customers and assist with sales strategies. Qualifications Previous experience in a freight brokerage or third party-logistics environment. Strong communication and interpersonal skills. Ability to critically think, prioritize and effectively communicate. Strong organizational skills. Account management skills. The ability to multitask, shift priorities, and work under deadlines. Familiarity with computer programs such as Microsoft Office and logistics software (TMS, EDI, Load Boards). Familiarity in over-the-road trucking (TL and LTL modes) as well as well versed in Flatbed, Dry Van, Refrigerated and Over-Dimensional freight. Preferred Bachelor's Degree. About The Perfect Freight Source is a certified Minority Business Enterprise (MBE) logistic provider that delivers transportation solutions to some of the worlds successful companies. We are a small, fast growing company that offers massive opportunity for growth within. Work remote temporarily due to COVID-19.

Our History: From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record. Who We Are: Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project-based work. Conexess Group is aiding a large healthcare client in their search for a Mainframe Support Engineer in a remote capacity. This is a long-term opportunity with a competitive compensation package. ******We are unable to work C2C on this role****** Responsibilities: Delivers professional activities in the IT Support job family with a focus on Technical Support. Under direct supervision, assists in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems. Assists in modifying existing software to fit specialized needs and configurations, and maintains program libraries and technical documentation. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. Provides standard professional advice and creates initial reports/analyses for review. May provide guidance, coaching, and direction to more junior members of the team in Technical Support. Qualifications: 5 years experience with working on mainframes ESP experience CA7 experience Service Now JCL preferred REXX preferred #LI-CB2 #LI-Remote

Responsible for the installation, configuration, and support of an organization's local area network (LAN), wide area network (WAN), NRO's Internet Network, Intranet, and Internet, as well as other data communications systems or a designated segment of a network system. This role involves the maintenance of network hardware and software, ensuring continuous monitoring to guarantee network availability for all system users. The position requires performing necessary maintenance to uphold network availability and may include supervising other network support and client server specialists. Additionally, the role encompasses planning, coordinating, and implementing network security measures. Key Responsibilities: Overseeing network control centers to maintain efficient operations. Providing support for projects involving network components. Evaluating emerging network technologies and advising project managers on their integration into the existing network. Planning new network configurations and seamlessly integrating them into existing networks for optimal performance. The incumbent ensures the adequacy of plans for hardware and communications, developing and implementing methodologies for the analysis, installation, and support of voice communication systems. Furthermore, the role involves supporting the translation of business requirements into telecommunications requirements, including LAN, WAN, Voice, and Video, by designing and ordering necessary systems. REQUIRED QUALIFICATIONS: A minimum of 7 years of relevant experience, which can be a combination of work history and education. This equates to a Doctorate and 0 years of experience, a Masters and 1 year, a Bachelor's and 2 years, an Associates and 5 years, or a High School diploma and 7 years. Compliance with DoD 8570 Information Assurance Technical (IAT) Level 2. Active TS/SCI CI Poly clearance is required. Experience with both Cisco and Juniper routers.

Opening for Core Network Engineer to support the customer's various WAN networks, in providing on call Tier III support for Wide Area Networking, Network Timing and Load Balancing. Description of Job Duties/Responsibilities: Responsible for architecture, network engineering, design, lab test support, accreditation and Authentication, Technical documentation creation, and on call Tier III support for Wide Area Networks, Network Timing, Load Balancing. REQUIREMENTS Required Skills, Experience, and Education: Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years of experience OR Masters and 4 years, Bachelors and 6 years, Associates and 8 years or HS and 16 years. Must meet IAT Level 2 certification requirements. Required Clearance: Active TS/SCI with CI Poly. CyberCore has, on many occasions, expressed support and commitment to the principles of diversity and equal employment opportunity. It is CyberCore's policy to recruit, hire, train, and promote individuals, as well as administer all personnel actions, without regard to race, color, national or ethnic origin, age, religion, disability, sex, sexual orientation, gender identity and expression, veteran status or any other characteristic protected under applicable federal or state law. CyberCore will not tolerate unlawful discrimination and any such conduct is prohibited. CyberCore is committed to ensuring that CyberCore's workforce and volunteers reflect America's diverse population. CyberCore knows that such diversity will enrich the company with the talent, energy, perspective and inspiration we need to achieve our mission.

**Responsibilities & Qualifications** **RESPONSIBILITIES** The Core Guest Network Engineer will work within a collaborative team to provide engineering design, testing and implementation support across multiple wired and wireless networking topologies and technologies both in support of current and new Core Engineering projects and customers. This person must have experience with the design, implementation and troubleshooting of enterprise level Cisco wired and wireless networks as well as familiarity with other vendors including Juniper, Mist and Aruba Networks. This position requires up to 80% travel. The Core Guest Network Engineer will work closely with other members of the Core Engineering team to configure and implement wired and wireless network devices that meet all customer requirements. In addition, the Core Network Engineer will provide remote Tier 3 support to both customers and other Core Network Engineers across multiple projects and technologies. The successful candidate must be able to pass a full background check and/or obtain a government clearance. + Configuration and troubleshooting of Cisco wireless infrastructure including both AireOS and IOS XE based Wireless LAN Controllers (WLC), Mobility Services Engines (MSE) and Access Points (AP's) in both HA and non-HA configurations. + Configuration and troubleshooting of wired network devices such as firewalls, switches and routers from Cisco and Juniper. + Configuration and troubleshooting of security and network access control platforms such as Firewalls, RADIUS, TACACS+, 2-Factor Authentication (2FA) and IDS/IPS solutions. + Configuration and troubleshooting of network services such as DNS and DHCP. + Configuration and troubleshooting of network monitoring and management applications such as SolarWinds Network Performance Monitor, Cisco Prime, Cisco DNA Center and Syslog. + Create and/or update detailed documents and diagrams including Design Documents, Implementations Plans and Standard Operating Procedures. + Troubleshoot and resolve complex network and application issues. + Work both within a team and individually with minimal supervision. + 80% Travel required with per diem. **REQUIRED QUALIFICATIONS** + 3-6 years of experience in enterprise network design and implementation. + 3-6 years of experience supporting enterprise wired or wireless network environments. + 3-6 years of experience with various networking principals including SD-WAN, VXLAN, MPLS, VLANs, 802.1q Trunking and 802.3ad Link Aggregation. + 3-6 years of experience with various routing protocols including BGP, EIGRP and OSPF. + 3-6 years of experience with the configuration and troubleshooting of wired and wireless network devices from Cisco as well as familiarity with other vendors including Juniper, Mist and Aruba. + Familiarity with Cisco Identity Services Engine (ISE) or equivalent network access control applications. + Experience with Microsoft Office Application including Word, Excel, PowerPoint, Project and Visio. **DESIRED CERTIFICATIONS** + Cisco CCNA Route/Switch or higher + CompTIA Security+ Network **Overview** We are seeking a Guest Core Network Travel Enginee **r** to join our Wireless team supporting Veteran Affairs. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Location: 80% Remote in national locations + Type of environment: setting changes + Noise level: medium-loud + Work schedule: Work schedule is dependent upon contract needs and can include days, nights, weekdays and weekends. Candidate must maintain schedule flexibility. + **Amount of Travel: 80%, candidate must be within commuting distance to a regional or international airport.** **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** Ability to pass Department of Veteran Affairs background investigation Must successfully pass drug screening Must complete and pass two state TB testing US Citizen **OTHER INFORMATION** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. **Job Locations** _Telework | US-AL | US-AZ | US-AR | US-CA | US-IA | US-KS | US-KY | US-LA | US-ME | US-MD | ..._ **ID** _2025-8359_ **Category** _Information Technology_ **Type** _Regular Full-Time_

Remote ServiceNow AI Ops Support Engineer needs 8+ years of experience working with the ServiceNow platform, especially in ITOM / AIOps modules Remote ServiceNow AI Ops Support Engineer requires: Hands-on experience with Event Management, Service Mapping, CMDB, and Discovery Familiarity with AIOps concepts anomaly detection, correlation, and noise reduction Experience integrating ServiceNow with monitoring tools (e.g., Splunk, Datadog, Dynatrace, SolarWinds, AppDynamics) Solid understanding of ITSM processes Incident, Change, Problem Management Scripting experience (JavaScript, PowerShell, or Python) for automation and workflows Strong troubleshooting and problem-solving skills Effective communication and documentation skills "FSM - ServiceNow Strong Development Experience. Remote ServiceNow AI Ops Support Engineer duties: Provide operational support for AIOps capabilities in ServiceNow (Event Management, Predictive AIOps, Service Mapping, and CMDB). Monitor and troubleshoot data ingestion pipelines from monitoring tools (e.g., Splunk, Dynatrace, AppDynamics, Datadog). Maintain and enhance correlation rules, anomaly detection policies, and alert suppression logic. Work with ITSM teams to ensure incidents and alerts are generated and routed appropriately. Perform root cause analysis (RCA) and contribute to continuous improvement of noise reduction and RCA capabilities. Collaborate with platform engineers and developers to configure and support automation workflows. Maintain documentation, dashboards, and runbooks for operational visibility. Support upgrades, testing, and patching of AIOps-related applications and integrations. Partner with cross-functional teams to improve service health insights and predictive capabilities.

**ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED** As a Cloud Operations and Customer Support Team Lead you will help ensure today is safe and tomorrow is smarter. Our work depends on a Cloud Operations and Customer Support Team Lead joining our team to support our intelligence customer in Springfield, VA. Pipeline position for expected work. HOW A CLOUD OPERATIONS AND CUSTOMER SUPPORT TEAM LEAD WILL MAKE AN IMPACT Job Description: In this role, you will join our Continuous Operations Release Environment (CORE) team, providing leadership in operational integration and overseeing the delivery of operations services to our clients. You'll play a critical role in maintaining and improving our cloud infrastructure, emphasizing operational excellence, efficiency, and exceptional customer support. Key Responsibilities: Serve as the primary contact for the Cloud Operations and Customer Support Team, ensuring high availability and performance of CORE web services. Provide strategic leadership to enhance team performance and service delivery. Optimize operational processes and methodologies for efficiency. Deliver outstanding technical support and customer service, responding to and resolving issues promptly. Collaborate with engineering teams to support the user consumption of applications in a complex enterprise cloud environment. Monitor applications to identify and address performance or availability issues. Continuously assess application infrastructure for scalability and performance improvements. Develop and maintain detailed documentation for application support procedures. What You'll Need Education and Experience: Bachelor's Degree in the IT field, related technical discipline, or equivalent combination of education and experience. 5+ years of experience in IT, with a strong focus on cloud operations and customer support. Required Skills: Proven leadership skills with the ability to collaborate effectively across teams and disciplines. Proficiency in AWS cloud services and infrastructure management. Strong troubleshooting and problem-solving abilities. Experience delivering customer-focused technical support. Solid understanding of Linux distributions (e.g., RedHat, CentOS). Familiarity with DevOps practices, Agile/Scrum methodologies, and CI/CD tools (e.g., GitLab CI, Nexus). Excellent communication and teamwork skills. DoD 8140 IAT Level II compliance or higher is required. Location: Springfield, VA US Citizenship Required Additional Information All your information will be kept confidential according to EEO guidelines. Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $140-160k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range. Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more! D2 is committed to maintaining a diverse environment. All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.

Armison Tech is a minority owned small business, established in 2012, located in the Northern Virginia area. We're a company predominantly focused on cyber security for our government customers yet our expertise in other areas include big data analytics, instructional design, information management, and computer network infrastructure. We invest in our employees careers by participating in cutting edge cyber security training and attending industry leading conferences. As a small business we offer flexibility and powerful benefits supporting our most important assets, our employees and their families. Armison Tech is constantly searching for exceptionally qualified technology professionals who would make a great addition to our team. Our staff, just like our clients and the work we do, is what makes Armison Tech a truly effective partner. As we help each of our new employees make adjustments to our operational methods, we make sure every professional is able to handle the workload of each project by resolving any relevant concerns or issues they may have relating to this recent career shift. Our hiring process seeks to accentuate the raw talent and skill-set of our team members. Along with the importance of experience and education, Armison Tech looks for the superior analytical and communication ability that separates our employees from what we've seen while working with some similar companies. Individuals we employ must have a demonstrated ability to excel in high-pressure situations which have a real impact on the modern world so we can continue to keep pace with the competition and the evolving fields of technology. Currently we have an immediate need to add an experienced: Operational Support Engineer Location: Chantilly, VA (on-site client environment) Clearance: TS/SCI with Polygraph Compensation: Competitive, Excellent Benefits A strong technical leader looking to apply a multi-disciplined approach towards applying cybersecurity tactics to both offensive and defensive perspectives. The ideal candidate will be able to apply cybersecurity best practices through technical penetration testing demonstration, systems engineering, and maintaining required computing server infrastructure. Required Experience: Must maintain active/current TS/SCI with a polygraph clearance. Demonstrated experience working with an engineering team to identify and implement the most optimal cloud-based solutions. Demonstrated experience planning, designing, and developing cloud-based solutions. Demonstrated experience managing cloud environments in accordance with security guidelines, reviewing scans and lockdown OS and cloud infrastructure. Demonstrated experience deploying and debugging cloud initiatives as needed in accordance with best practices throughout the development lifecycle. Experience providing design, standard operating procedures, and security documentation. Demonstrated experience working with Terraform, Docker, and Kubernetes. Demonstrated experience with managing Linux, UNIX, and Windows operating systems. Demonstrated experience implementing cross environment data feeds. Experience in deploying third party applications from multiple networks. DESIRED: Understanding large datasets and the cost implications for cloud infrastructure. The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Armison Tech is an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law .

Northstrat is seeking a Operations Engineer to collaborate with the customer, subcontractors, local engineers, and geographically dispersed teammates and customers to ensure GEOINT Visualization Services systems operate well according to contractual requirements. The ideal candidate will perform technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems. Analyses are performed at all levels of total system product to include: concept, design, fabrication, test, installation, operation, maintenance and disposal. Ensures the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints. Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications. For positions that perform IT responsibilities, use E646, Systems Engineer-IT. The successful candidate for this position must have training (BS) in a science or technology related discipline, multiple years of experience in performing system maintenance, including security scans and software patching. This position also includes regular on-call support, outside of 6 am- 6 pm, that will be required for this position and requires the ability to physically access the Herndon DEP II facility. Requirements Education requirements: Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education, with 5 years of professional experience; or 3 years of professional experience with a related master's degree. Considered career, or journey, level. Must have Active or current Top-Secret clearance with SCI access (TSSCI) or SCI Eligible. Must have experience with Red Hat Enterprise Linux or similar distros Prior Help Desk or technical customer service experience Experience with systems maintenance Preferred Qualifications Minimum 3-5 years of software development experience including experience with at least one of these languages: JavaScript (front-end frameworks preferred), Java, or Python. Prior experience working with one or more of the following environments and applications: Red Had Linux, Postgres, AWS, and Apache Experience working with cloud environments, particularly for Amazon Web Services (AWS) Prior Help Desk or technical customer service experience Experience with systems maintenance Experience automating tasks by script Experience with Zabbix, Matomo, or ELK Experience with Geospatial visualization applications or GIS technologies (Google Earth, ArcGIS, OpenLayers, Cesium) Demonstrated experience working across multiple teams and job functions, bridging both sustainment and enhancement priorities Excellent written and verbal communication skills Ability to work in a fast-paced, dynamic, collaborative team environment Benefits Work/Life Balance Northstrat values true work life balance. We offer power of choice benefits designed to best meet the needs of you and your lifestyle. Our benefits programs are designed to support and encourage wellness, healthy living, retirement investment, and lifetime learning. Pay Range There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. We also offer competitive compensation, benefits, and professional development opportunities. Please refer to our Benefits section for additional details. Flex Time Northstrat does not mandate specific working hours. Although project requirements may dictate schedules, a Northstrat employee is only required to work an average of 8 hours per weekday over the course of a month. For example: John worked 12 hours on June 1st to meet a project deadline. On June 15th, John only worked 4 hours because he left early for a long weekend. John's IBA was not debited for time off because flex time allowed him to carry over those 4 hours from June 1st. Individual Benefits Account (IBA) To attract and retain the highest quality staff, Northstrat provides a unique and versatile benefits package, the Individual Benefit Account (IBA), which places the power of choice in the hands of our greatest asset - the employee. The purpose of the IBA is to provide attractive benefits to all full-time employees of Northstrat on a flexible basis that enables each covered employee to select a package that best suits his or her needs. Whether those needs are paid time off, medical expenses, prescription drug expenses, cash disbursement, or a combination of any of these, the IBA provides flexibility to help you meet your specific goals. The IBA can be used for such things as: IBA Benefits accrue each month in the amount equivalent to 50% of the employee's monthly compensation rate. That is, the effective dollar amount of this accrual is in addition to an employee's salary. Profit Sharing Plan (PSP) The PSP is a qualified retirement plan that Northstrat funds quarterly on the employee's behalf through the IBA in the amount equivalent to 25% (up to the IRS contribution limit) of the employee's compensation. That is, of the 50% accrual in the IBA, half of the amount accrued is applied to the PSP. Stock Options Because Northstrat is an employee-owned company, all new employees are offered stock options. Employees have the opportunity to receive additional stock options based on accomplishment of individual performance goals. Stock owners elect the Board of Directors and are directly impacted by the success of the company. Lifelong Learning Our culture promotes and nurtures a growth environment. We hire and scale rapidly to meet the needs of our partner customers. Through periodic company sponsored training events, and the ability to use IBA funds for reimbursement of work-related education expenses you will have the opportunity to continually grow your skills and abilities. Join Our Talented Team We hire the BEST employees and value each one. Since 2021, The Washington Post has recognized Northstrat among its "Top Workplaces". We think that your friends and family will like it here too, so we offer employee referral incentives. Northstrat is an Equal Opportunity Employer We are committed to fostering an inclusive, diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status or other legally protected status.

Operations Support Engineer - Ashburn, VA ABOUT UTIMACO Utimaco is a worldwide supplier of professional cyber-security solutions and is based in Aachen, Germany. Since 1983, Utimaco develops hardware security modules and compliance solutions for telecommunication provider regulations. Utimaco is a world-market leader in both segments. Customers and parters of Utimaco in all parts of the world trust the company's long-term, proven reliability and investments protection, as well as its many certified IT security standards. Utimaco stands for recognizes product quality, user-friendly software, excellent support and trusted high security-made in Germany. To further strengthen our Corporate Unit we are looking for a: Operations Support Engineer - Ashburn, VA Your tasks: ** Our Operations Support Engineer candidate should be located within a reasonable commute of our Ashburn, VA office as this is a hybrid role. The Operations Support Engineer works with ticket handling and closure of tickets, and with following up on the monitoring of ticket fulfillment, operational events and incoming customer concerns. The Operations Support Engineer is responsible for the whole process of following up on the resolution of tickets, responding to customer concerns, and closing tickets. In addition, the Operations Support Engineer shall support the Trust-as-a-Service operations team in meeting SLA targets and service operations KPIs, escalating issues when needed. The ideal candidate will have strong technical expertise in Utimaco services, products, and solutions, along with excellent verbal and written communication skills. A collaborative mindset, strong customer service orientation, and effective listening abilities are essential. The role also requires strong problem-solving skills and the ability to clearly explain technical concepts in a pedagogical and accessible manner. Your profile: All levels of support (depending on seniority), including ticket handling, changes, incident and problem resolution in collaboration with the Service Operations Service Development teams and other relevant stakeholders. Active monitoring of incoming customer concerns and alerts, etc. including completeness and accuracy of documentation related to incoming customer concerns Escalate incidents, problems and changes to relevant stakeholders such as 3 rd line of support (Service Development) in timely manner when product changes or deeper analysis is needed Drive and lead customers and partners in how to use Utimaco services and products and demonstrate values, benefits and possibilities that drives customer satisfaction and potentially drive future up-sell Ensure quality in the customer delivery and advise and consult customers and partners from a technical aspect Drive standardization by documenting work instructions and guidelines to be utilized by customers and for internal use. In-depth technical support and advanced technical troubleshooting and analysis Ability to handle break/fix support cases Simulate customer problems in the test environment and analyse integrations on 1st and 2nd level Reports customers problems and recommends fixes to Service Operations and Service Development teams Support the continuous improvement and maintenance of our support infrastructure (knowledge base, support portal, support maintenance) Continuously learn and understand the Utimaco services & products, encryption solutions and general security practices Partner up, collaborate and coach global support colleagues as well as other internal and external interface when needed. Perform regular documentation of service operations activities and ensure knowledge sharing within Utimaco Professional Services We offer you: Utimaco, Inc. is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability status, veteran status, genetic information, or any other protected characteristic as defined by applicable laws. We welcome applicants from all backgrounds and strive to ensure that our hiring practices are fair, transparent, and free from discrimination. If you require accommodations during the application process, please contact *****************. Utimaco is an international provider of IT security solutions and cybersecurity technologies with headquarters in Aachen (Germany) and Campbell (USA). For over 40 years, we have been developing innovative solutions for the protection of people, data and communications that meet the highest standards. We are the world's leading manufacturer of hardware security modules and compliance solutions in a wide range of industries such as automotive, banking, telecommunications and many more. With our global network of partners and customers, we contribute to making digital information and infrastructures secure worldwide. Become part of our team and help us make the digital world more secure - together we are shaping the future of IT security. We Offer: 99% Employer paid premium for Medical, Dental and Vision benefits 401k Match FSA and Dependent Care Short-Term Disability, Long-Term Disability, Life Insurance and AD&D Employee Assistance Program Generous PTO and Holiday Policy An open and friendly corporate culture characterized by constructive and collaborative interaction A flexible working hours model that can be adapted to individual needs Professional and personal development through targeted training opportunities Our Core Values: Deliver Secure and reliable cybersecurity solutions Acquire Excellence through customer focus Innovate with passion Collaborate and be professional Be open and honest DO YOU FEEL ADDRESSED? Then we look forward to receiving your detailed application stating your earliest possible starting date and your salary expectations.

Black Canyon Consulting (BCC) is looking for a Lead Operations Support Engineer to join our DevOps and infrastructure team to support application developers and operations at the National Center for Biotechnology Information (NCBI) at the National Library of Medicine (NLM), an institute of the National Institutes of Health. This opportunity is full time at the NCBI in Bethesda, MD and/or remote. NCBI is part of the National Library of Medicine (NLM) at the National Institutes of Health (NIH). NCBI advances science and public health by providing free access over the Internet to biomedical literature and genomic data, making it one of the 400 top most-visited sites in the world. NCBI has a diverse staff of smart, talented, and deeply technical people who collaborate to build critically valuable services for researchers, physicians, educators, students, and the general public. For example, NCBI develops and delivers PubMed, an index of over 29 million biomedical research abstracts; and maintains ClinicalTrials.gov, a database of over 400,000 clinical studies around the world. The Systems & DevOps team is responsible for the efficient operation of infrastructure to run NCBI's many applications. This includes providing convenient, scalable solutions for development, deployment, and operations across teams, languages, and cloud and on-prem environments. This is a great opportunity to work on challenging problems in a technical, scientific, and goal-oriented environment. NCBI offers flexible working hours, remote options, on- and off-site training courses, and conference attendance and tuition reimbursement. We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement. If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today! Duties & Responsibilities NCBI has built a modern DevOps platform based on GitLab and Kubernetes, and is looking to create a team of support engineers to assist internal developers with transitioning legacy software development and deployment to the new DevOps platform. You would be the leader of our platform operations team. Identify and resolve operational problems in a micro-service environment Work with developers to resolve deployment and runtime problems Perform analysis and debugging work across multiple technologies Prioritize issues to keep applications within error budgets and meeting their SLOs Provide technical solutions to a wide range of problems and user requests Document process, procedures and SOPs by soliciting feedback and suggestions from team members Compile postmortems and action items to minimize future outages Interview other people for team member roles, and decide which ones to recommend for hire. Train new team members, and assist them with issues. Provide on-call support to NCBI's internal developers and other staff. Requirements BS degree in STEM or equivalent experience Customer-focused, team-oriented disposition Good systems debugging skills Comfortable with the Linux environment or UNIX CLI Experience with some programming or scripting language Have experience creating processes, procedures and SOP documentation General understanding of TCP/IP, HTTP, and related protocols Initiative to take ownership of tasks and drive them to completion Comfortable dealing with users with varying levels of IT knowledge Eager to learn new technologies Strong communication and soft skills to interface with customers, peers and management Good judgement, sense of integrity, and responsibility Preferred Experience / Skillsets Kubernetes, OpenShift, Cloud or Linux experience Experience with: Service Reliability Engineering in any capacity Linux systems administration Automated CI servers, especially TeamCity and/or GitLab Automation programming/scripting in any of: bash, Ruby, Python, Go, Java, Scala, Rust, C++, Perl Automated configuration management, such as Puppet, Ansible, Chef, bcfg2, cfengine, etc. Puppet is preferred. Version control systems, especially git Service Mesh technologies (e.g., linkerd, Istio) Configuring or using monitoring and alerting technologies (TIGK stack, Grafana, Prometheus, OpsGenie) Confluence, Jira, and Microsoft Office suite GitOps tools, especially ArgoCD Google Anthos Understanding of: Linux internals (system calls, file systems, processes, etc.) Linux network configuration Linux application containerization, especially Docker Attached network storage technologies Cloud computing environment such as AWS, GCP or Azure Automated CI/CD pipelines Distributed systems design principles

NT Concepts focuses on geospatial, data analytics, software, and cybersecurity solutions to advance our clients' mission success. We create a synergy of business strategy, technology, and design expertise to deliver powerful, intuitive solutions. Innovation, thoughtful planning, comprehensive solution integration, creativity, and outstanding customer relations are our keys to success on every project. Job Description VoIP Engineer (DC) VA-540-004-026 NT Concepts is seeking a VoIP Engineer to perform configuration, implementation and troubleshooting of voice systems for an IP telephony voice networks. This includes managing all engineering VoIP projects and configuring and optimizing all VoIP/IP- telephone systems and services, both internally and those integrated with Internet-based services, telephone and data networks. The work will be performed on-site for one of our cleared clients in Washington, DC. The location is metro accessible. Duties and responsibilities include the following: · Design, support and maintain secure and non-secure VoIP telephone systems and infrastructure hardware and software, including call management systems. · Configure and optimize secure telephone systems, including Cisco telecommunications and networking products to include all voice switches and data network hardware at the intermediate and/or expert level. · Provide on-site administration and support of Cisco VoSIP and other voice products. · Capable of selecting and deploying appropriate tools for reporting, routing and monitoring of IP telephony traffic on the network. · Provide leadership for implementing new VoIP products or services, as well as the technical resources required to manage them. · Monitor and identify capacity and performance issues for VoIP traffic to ensure continued, uninterrupted operation of telephony systems. · Collaborate with all aspects of IT organization including Systems Engineers Tier 1 support staff to resolve trouble tickets and mitigate end-user issues with VoIP hardware and/or applications. · Perform both oral and written knowledge transfer and training to technical team members, and other stakeholders. · Remain current on new transport protocols, products, and standards in support of VoIP systems development and equipment procurement. · Provide accurate and prompt status reports as required. Qualifications Education and Experience Requirements: · Bachelor's degree in Computer Science, Engineering, Technology or a related field is required. · A minimum of four (4) years of telecommunications experience primarily configuring and maintaining data and voice networks. · Must have CCNA/CCNP Voice certifications. · Certified CISCO Call Manager Administrator is required. · Must have a working technical knowledge of VoIP/IP telephony systems, software, and hardware, including specialized knowledge of Cisco products · Experience with SIP, H.323, TCP/IP, and other routing protocols. · Strong understanding VoIP QoS issues and mitigation strategies. · Working knowledge of the Microsoft desktop and server operating systems. · Direct experience with Cisco routers and switches. · Knowledge of cabling and wiring systems, design, and installation. · Ability to operate tools, components, peripherals, and testing accessories. · Familiar with IT Government C&A process and Information Assurance requirements · Superior analytical and problem-solving skills. · Due to contract requirements, position requires an active Secret clearance and the ability to obtain a TS/SCI clearance. · CCIE Voice or CCIE Collaboration highly desir ed · Occasional travel may be required with advanced notice. NT Concepts focuses on geospatial, data analytics, software, and cyber-security solutions to advance our clients' mission success. We create a synergy of business strategy, technology, and design expertise to deliver powerful, intuitive solutions. Innovation, thoughtful planning, comprehensive solution integration, creativity, and outstanding customer relations are our keys to success on every project. Additional Information We're only as good as the people who work here. That's why it's so important to us to foster an atmosphere that combines both hard work and play. We also strive to provide the tools and training to support continuing professional development- Like on- and off-site training and mentoring programs and outstanding Medical/Dental/Life Benefits. ****************** EOE/M/F/D/V All your information will be kept confidential according to EEO guidelines.

Operations Support Engineer Our client, an innovative and fast-growing live and real-time video transport service provider to the media industry, is looking for an Operations Support Engineer. Their network is used to provide LIVE event production services for customers. They are known for providing reliable, innovative solutions for production and exceptional customer service. Their customers rely on their expertise and flexibility, not only for content production, but added production value through additional services and distribution. Position Summary: The Operations Support Engineer will be responsible for assisting in managing and carrying out the core functions of the 24/7 Support Operations Centers located in Columbia, Maryland as it relates to production, transport and added-services workflows. This position supports live TV broadcast delivery for major cable networks, media contribution/distribution, content owners and sporting events. As part of the Operations organization, the Operations Support Engineer will work to bring full-time, occasional use and live event services online for customers, respond to problem tickets and escalations, complete and document thorough troubleshooting steps, escalate issues or situations as requested and/or required and will communicate with transparency and a clear passion for the Customer experience. The role requires management of multiple systems and workflows to support the growing needs of our dynamic Customer base. Any candidate must be cognizant of a 24x7x365 environment which requires a flexible approach to potential shift schedules and may involve weekends, nights and/or holidays. Essential Duties/Responsibilities: Collect logs from Customer systems Update software packages for existing systems Assemble and configure hardware interface units Update and resolve support tickets as work is completed Serve as technical and Customer support for proprietary products Provide regular updates to Support Leadership and key Company stakeholder teams Provide proactive, honest and productive feedback related to process, training and development Document actions, findings, and results within the appropriate platforms, repositories and/or trouble ticketing systems Manage systems and schedules associated with various workflows, equipment, and production Implement and follow workflows/processes as they are developed or published Develop rapport with customers and communicate resolution for issues as they arise Job requirements Requirements: Bachelor's Degree (or equivalent work experience) Experience in LIVE broadcast and/or digital media industry, technologies and platforms Understanding of video/audio signal flow, routing, and monitoring Minimum 1-year Linux systems experience Referenced expertise in at least one of the following areas: IP video transport (RTMP, MPEG Transport Stream, NDI, HLS) Live event broadcasts (sports, extreme sports, E-sports, corporate, etc.) Cloud platforms (AWS/Azure/GCP/IBM) Master Control services (closed captioning, ad insertion, monitoring, recording) Experience utilizing various management and communication tools (i.e. XYTech, Zendesk, Slack, etc.) Exceptional verbal and written communication skills Ability to multi-task and prioritize workloads while meeting expectations and delivering results that meet Company defined SLAs and timelines Highly organized, efficient, detail oriented and a self-starter Superb time-management skills Flexible and adaptable in both workflow and technological skills Willingness and ability to learn and expand on current skills and knowledge base Positive, team-oriented mindset Passionate about innovative solutions and customer service Foundational understanding of NOC associated workflows (event production, master control services, digital events, dedicated and occasional use content delivery, etc.) Must be legally authorized to work in the US Must be able to provide proof of COVID vaccination Additional Preferred Qualifications: Experience writing shell scripts and/or Python scripts and using regular expressions Working knowledge and experience with Internet protocols, TCP/IP, IP multicast Strong knowledge and experience configuring IP networks and troubleshooting in a Linux environment Experience working for an ISP or admin troubleshooting for an enterprise network Experience in an operational role supporting services delivered via Internet environments, platforms and networks Unix system administration / Network Administration experience Experience with industry-standard broadcast equipment Network Operations Center and/or Customer Service experience All done! Your application has been successfully submitted! Other jobs

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications VoIP Engineer needs a Minimum of 5 years experience required, Bachelors Degree Required, Masters preferred VoIP Engineer requires: software engineering with expertise in current programming (opencv, Caffe, Matlab, C++) Analytics languages to generate deliverable modules and prototype demonstrations of their work Experience in computer vision, video and image analytics and perceptive systems. Apply machine learning techniques and other novel approaches to use the information as part of real-world applications in areas such as transportation Ph.D., MS, or BS in computer science, electrical engineering, mathematics/statistics, imaging science, or other related areas VoIP Engineer duties: perform designed experiments to optimize the systems, and delivery of robust prototypes leading to new product offerings Designs and prototypes novel video analysis applications that intelligently extract relevant information and understanding from video data streams Additional Information $51/hr CTH

Piper Companies is seeking a VoIP Engineer - Active Secret Clearance to join a leading telecommunications company with a focus on maintaining and modernizing telephony systems, including the migration from legacy TDM platforms to VoIP/SIP-based solutions. The position requires an active Secret clearance and will be onsite 5 days per week in Fort Belvoir, VA. Responsibilities for VoIP Engineer - Active Secret Clearance: * Manage and support telephony systems across both legacy TDM and modern VoIP/SIP environments. * Drive migration efforts from traditional TDM infrastructure to IP-based telephony platforms. * Engage in hands-on lab work and deployment activities to ensure operational readiness. * Partner with engineering teams to deliver seamless system integration and performance optimization. Qualifications for VoIP Engineer - Active Secret Clearance: * 5+ years of experience as a Network or Telephony Engineer supporting enterprise-level voice systems. * Must be a U.S. citizen and hold an active Secret clearance. * Strong knowledge of TDM telephony and VoIP/SIP protocols. * Practical experience with telephony migrations, troubleshooting, and system upgrades. * Compliance with DoD 8140 requirements and possession of CompTIA Security+ certification. Compensation/Benefits for VoIP Engineer - Active Secret Clearance: * Salary Range: $95,000 - $115,000 annually * Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave (as required by law), and Holidays. This job opens for applications on 10/24/2025. Applications will be accepted for at least 30 days from the posting date. Keywords: Network Engineer, Telephony Engineer, VoIP, SIP, TDM Migration, DoD 8140, CompTIA Security+, Secret Clearance, Onsite, Infrastructure Engineer, VoIP Engineer #LI-BR1 #LI-ONSITE

At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail security. About the Role We are seeking a skilled Hardware Support Engineer to support and expand our growing fleet of field devices including security cameras, camera relays, and POS transaction relays. This role is critical to ensuring reliable operation of our distributed hardware infrastructure and supporting new installations across multiple locations. Core ResponsibilitiesField Device Management Monitor, maintain, and troubleshoot a large fleet of cameras, camera relays, video displays and POS transaction relay devices Perform remote firmware updates and configuration changes across distributed hardware Diagnose and resolve hardware connectivity, performance, and operational issues Coordinate with field technicians for on-site installations and repairs when remote resolution isn't possible System Administration Managing installations of POSIX/Linux-based embedded systems, AWS IoT, Windows services and field devices Configure and maintain device networking, including USB network interfaces, VPN connections and firewall rules Implement automated monitoring and alerting for device health and performance Maintain device inventory, documentation, and configuration management systems Installation Support Support new location installations by configuring devices pre-deployment Create and maintain installation procedures and technical documentation Provide technical guidance to field installation teams Validate device functionality and network connectivity post-installation Infrastructure Optimization Analyze device performance data to identify optimization opportunities Implement standardized configurations and deployment procedures Develop automation scripts for routine maintenance and monitoring tasks Collaborate with engineering teams on device selection and deployment strategies Required QualificationsTechnical Skills 3+ years of POSIX/Linux systems administration experience (Red Hat, Ubuntu, or similar distributions) Experience with firmware management and updates for embedded devices or IoT hardware (Raspberry Pi, Arduino, NUC) Network troubleshooting skills including TCP/IP, routing, VPNs, and firewall configuration Command-line proficiency with bash/shell scripting for automation Experience with remote device management and monitoring tools Hardware Knowledge Knowledge of POS integration and transaction data handling Experience with embedded Linux systems and ARM-based hardware Additional Requirements Strong analytical and problem-solving skills for remote troubleshooting Excellent documentation and communication skills Ability to work independently and manage multiple concurrent issues Experience with ticketing systems and incident management processes Willingness to provide occasional after-hours support for critical issues Preferred Qualifications Administration of applications running on AWS (EC2, S3, IoT, ECS, Fargate, Cloudwatch etc..) 2+ years experience writing and maintaining Python scripts or applications Understanding of IP camera systems and video streaming protocols (RTSP, ONVIF) Experience with configuration management tools (Ansible, Docker, IoT/Greengrass, K8s) Knowledge of video analytics or retail technology systems Experience with database systems for device logging and monitoring Certification in Linux administration (RHCE, LPIC) or network management Previous experience in retail, security, or IoT device management Work Environment Primarily remote work with occasional travel to installation sites Standard business hours with on-call rotation for critical system support Collaborative environment working with field technicians, engineering, and operations teams Fast-paced environment supporting rapid expansion of device deployments Growth Opportunities Lead technical projects for large-scale device deployments Mentor junior technical staff and field technicians Contribute to engineering decisions on hardware selection and architecture Develop expertise in emerging IoT and edge computing technologies Contribute to our Gitops culture by contributing code and our CICD pipelines Why Join Panoptyc? Competitive salary and benefits Be part of a rapidly growing team reshaping retail security Full remote work flexibility with a dynamic, global team Opportunity to work with cutting-edge data tools and technologies Job Details: Full-time status (40 hours per week) Able to work during US Eastern time zone Up to $30 USD/hr Location: Remote