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Working as a Switchboard Operator

There is more than meets the eye when it comes to being a switchboard operator. For example, did you know that they make an average of $13.13 an hour? That's $27,303 a year!

What Does a Switchboard Operator Do

There are certain skills that many switchboard operators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed integrity, computer skills and communication skills.

When it comes to the most important skills required to be a switchboard operator, we found that a lot of resumes listed 15.6% of switchboard operators included customer service, while 10.3% of resumes included phone calls, and 5.9% of resumes included communication. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the switchboard operator job title. But what industry to start with? Most switchboard operators actually find jobs in the health care and non profits industries.

How To Become a Switchboard Operator

If you're interested in becoming a switchboard operator, one of the first things to consider is how much education you need. We've determined that 24.6% of switchboard operators have a bachelor's degree. In terms of higher education levels, we found that 2.4% of switchboard operators have master's degrees. Even though some switchboard operators have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a switchboard operator. When we researched the most common majors for a switchboard operator, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on switchboard operator resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a switchboard operator. In fact, many switchboard operator jobs require experience in a role such as customer service representative. Meanwhile, many switchboard operators also have previous career experience in roles such as cashier or receptionist.

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Average Salary$27,303

Switchboard Operator Jobs

Switchboard Operator Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Switchboard Operator. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Switchboard Operator Resume

At Zippia, we went through countless Switchboard Operator resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Switchboard Operator Career Paths

Top Careers Before Switchboard Operator

Cashier
14.1%

Top Careers After Switchboard Operator

Cashier
11.3%

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Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Switchboard Operator

Switchboard Operators in America make an average salary of $27,303 per year or $13 per hour. The top 10 percent makes over $34,000 per year, while the bottom 10 percent under $21,000 per year.
Average Salary
$27,303

Best Paying Cities

Average Salary
Salary Range31k - 49k$40k$39,605
Salary Range32k - 46k$39k$38,545
Salary Range29k - 46k$37k$37,250
Salary Range28k - 46k$37k$36,641
Salary Range29k - 45k$37k$36,521
Salary Range29k - 44k$36k$36,214
$24k
$49k

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Switchboard Operator-Central Regional Hospital
Switchboard Operator-Central Regional Hospital
State of North Carolina
State of North Carolina
10/25/2020
10/25/2020
$31,20010/25/2020
$31,200
Switchboard Operator
Switchboard Operator
Robert Half
Robert Half
10/21/2020
10/21/2020
$29,74010/21/2020
$29,740
Switchboard Operator
Switchboard Operator
Kelly Services
Kelly Services
10/06/2020
10/06/2020
$37,56610/06/2020
$37,566
Switchboard Operator
Switchboard Operator
Iowa Department of Administrative Services
Iowa Department of Administrative Services
09/18/2020
09/18/2020
$28,72509/18/2020
$28,725
Switchboard Operator/Reception
Switchboard Operator/Reception
Manpowergroup
Manpowergroup
09/18/2020
09/18/2020
$25,04409/18/2020
$25,044
See More Recent Salaries

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Switchboard Operator Demographics

Gender

female

81.4%

male

14.6%

unknown

4.0%

Ethnicity

White

66.9%

Hispanic or Latino

17.4%

Black or African American

8.7%

Foreign Languages Spoken

Spanish

77.0%

French

6.4%

German

3.2%
See More Demographics

Switchboard Operator Education

Degrees

High School Diploma

31.0%

Bachelors

24.6%

Associate

23.1%

Entry Level Jobs For Becoming A Switchboard Operator

Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Switchboard Operator

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.6% of switchboard operators listed customer service on their resume, but soft skills such as integrity and computer skills are important as well.

Best States For a Switchboard Operator

Some places are better than others when it comes to starting a career as a switchboard operator. The best states for people in this position are Oregon, New York, New Jersey, and Alaska. Switchboard operators make the most in Oregon with an average salary of $39,469. Whereas in New York and New Jersey, they would average $39,155 and $38,938, respectively. While switchboard operators would only make an average of $38,548 in Alaska, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Alaska

Total Switchboard Operator Jobs:
9
Highest 10% Earn:
$53,000
Location Quotient:
1.52
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. New Mexico

Total Switchboard Operator Jobs:
24
Highest 10% Earn:
$54,000
Location Quotient:
1.24
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Maine

Total Switchboard Operator Jobs:
15
Highest 10% Earn:
$56,000
Location Quotient:
1.17
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Switchboard Operator Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a switchboard operator. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

At Zippia, we went through countless switchboard operator resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Write a Switchboard Operator Resume

At Zippia, we went through countless switchboard operator resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

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Top Switchboard Operator Employers

1. Sonic
4.3
Avg. Salary: 
$26,941
Switchboard Operators Hired: 
133+
2. US MARINE CORPS
4.3
Avg. Salary: 
$57,440
Switchboard Operators Hired: 
114+
3. Cabela's
4.3
Avg. Salary: 
$27,948
Switchboard Operators Hired: 
86+
4. Walmart
4.9
Avg. Salary: 
$33,061
Switchboard Operators Hired: 
47+
5. J. C. Penney
4.3
Avg. Salary: 
$34,178
Switchboard Operators Hired: 
45+
6. US Army
4.0
Avg. Salary: 
$53,674
Switchboard Operators Hired: 
38+

Switchboard Operator Videos

Recently Added Switchboard Operator Jobs

Updated October 2, 2020