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Telephone Operator
Teksystems 4.4
Remote switchboard operator job
Serves as the central communication point managing high volumes of incoming and outgoing calls and ensuring callers are connected quickly professionally. This role often shapes the first impression of the company and supports smooth internal communication
MAIN FUNCTIONS:
- 250+ inbound calls a day
- Answers questions regarding hours, locations, personal, etc.
- Transfers calls
*Job Type & Location*
This is a Contract position based out of Indianapolis, IN.
*Pay and Benefits*The pay range for this position is $16.00 - $16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully remote position.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$16-16 hourly 7d ago
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Receptionist
LHH 4.3
Switchboard operator job in Columbus, OH
We are seeking a highly organized and personable receptionist to join our team on a temporary basis. This role is critical in ensuring smooth front desk operations and providing excellent customer service to visitors and staff during the coverage period. This is a 3-month contract to cover a medical leave. Pay for this opportunity will range between $17 and $20/hr.
Responsibilities:
Greeting and assist visitors in a professional and friendly manner.
Answer and direct incoming phone calls promptly.
Manage incoming and outgoing mail and deliveries.
Maintain a clean and organized reception area.
Schedule appointments and manage meeting room bookings.
Provide administrative support to various departments as needed.
Handle inquiries and resolve issues with professionalism.
Qualifications:
Previous experience in a receptionist or administrative role preferred.
Strong communication and interpersonal skills
Proficiency in Microsoft Office Suite and basic computer skills
Ability to multitask and prioritize in a fast-paced environment.
Reliable and punctual with a positive attitude
If you are interested in learning more, please apply now.
$17-20 hourly 2d ago
Deal Desk Operations Specialist
Keyfactor
Switchboard operator job in Independence, OH
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Deal Desk Operations Specialist
Location: United States; Remote, EST
Experience: Associate
Job Function: Business Transformation
Employment Type: Full Time
Industry: Computer and Network Security
Applicants must hold US citizenship or US permanent resident status.
Job Responsibilities
Deal Desk Operations:
Manage daily deal desk activities, including preparing and reviewing quotes for new business, expansions, and renewals.
Perform post-booking deal reviews to ensure documentation accuracy and completeness.
Validate CRM data for accuracy, including opportunity details, account hierarchy integrity, ARR validation, and required supporting information.
Flag deal exceptions or inconsistencies and route them to the appropriate reviewers (Finance, Legal, Sales leadership) for guidance or approval.
Cross-Functional Coordination:
Collaborate with Sales, Finance, Legal, and Customer Success teams to ensure all deal requirements are met before approval and booking.
Serve as a point of contact for quoting questions, policy clarifications, and general deal execution support.
Ensure compliance with established pricing, discounting, and approval guidelines.
Process Support & Administrative Duties:
Maintain accurate documentation and audit trails for deal approvals and updates.
Support ongoing upkeep of standard operating procedures for quoting, deal reviews, and CRM (Salesforce.com) data requirements.
Assist with operational tasks that enable efficient sales processes (e.g., updates to product/price lists, template maintenance, or standardized forms).
Help identify recurring issues or bottlenecks and communicate them to management for potential improvement.
Minimum Qualifications, Education, and Skills
High School diploma, or equivalent.
Good business and technology acumen.
Experience managing or participating in cross-functional projects.
Strong knowledge of Microsoft Operating Systems and products.
Experience in a similar role.
CRM experience (Salesforce.com; Salesforce CPQ is a plus)
Proficient in Microsoft Word and PDF Editor.
Good oral and written communication skills.
Good organizational, multi-tasking, and time management skills.
Good collaboration skills within a team and other areas.
Good interpersonal skills.
Good analytical skills.
Self-motivated to complete projects in a timely manner.
Able to thrive in a fast-paced, deadline-driven environment.
Ability to establish rapport and gain the trust of others; effective at gaining consensus.
Ability to handle sensitive information with discretion and tact.
Travel Requirements
Up to 5% travel time required.
#LI-DNI
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
Comprehensive benefit coverage globally.
Generous paid parental leave globally.
Competitive time off globally.
Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
The Keyfactor Alliance Program to support DEIB efforts.
Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
Monthly Talent development and Cross Functional meetings to support professional development.
Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
$31k-52k yearly est. 7d ago
BOP Service Operator
Force Pressure Control
Remote switchboard operator job
OFS Field Operations | BOP & Surface Pressure Control Equipment
Force Pressure Control is seeking safety-oriented BOP Service Operator in the Permian Basin. This role is responsible for installing, maintaining, testing, and troubleshooting BOPs and pressure control equipment on customer locations.
Perform pressure testing, maintenance, and troubleshooting of BOP systems and associated control equipment
Assist with rig-up and rig-down operations and equipment maintenance on well site as well as at facility
Ability to oversee all phases of the well operation and understand the tasks required to meet projected deadlines and achieve expected results for BOP services provided on customer locations
Complete accurate service reports and documentation
Communicate effectively with supervisor, clients and team members on job status and potential issues
Participates and complies with FPC and Client QHSE Programs, observes safe working practices and all safety rules and regulations during the course of the job
Requirements
Working background with BOP and other wellhead / surface pressure control equipment is required.
Strong mechanical aptitude and troubleshooting skills
Valid driver's license and ability to travel to remote work locations
Willingness to work extended hours and weekends as needed
The BOP Service Operator position is a full time, non-exempt position. Hourly pay rate commensurate with experience.
Applicants have rights under Federal Employment Laws.
$21k-40k yearly est. 60d+ ago
Telephone Operators - AI Trainer (Contract)
Handshake 3.9
Remote switchboard operator job
Handshake is recruiting Telephone Operator Professionals to contribute to an hourly, temporary AI research project-but there's no AI experience needed. In this program, you'll leverage your professional experience to evaluate what AI models produce in your field, assess content related to your field of work, and deliver clear, structured feedback that strengthens the model's understanding of your workplace tasks and language. The Handshake AI opportunity runs year-round, with project opportunities opening periodically across different areas of expertise.
Details
The position is remote and asynchronous; work independently from wherever you are.
The hours are flexible, with no minimum commitment, but most average 5-20 hrs
The work includes developing prompts for AI models that reflect your field, and then evaluating responses.
You'll learn new skills and contribute to how AI is used in your field
Your placement into a project will be dependent on project availability-if you apply now and can't work on this project, more will be available soon.
Qualifications
You have at least 4 years of professional experience in one or more of the following types of work.
The examples below reflect the types of real-world responsibilities that you might have had in your role that will give you the context needed to evaluate and train high-quality AI models
Observe signal lights on switchboards, and dial or press buttons to make connections.
Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
Update directory information.
Suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information.
Perform clerical duties such as typing, proofreading, and sorting mail.
Offer special assistance to persons such as those who are unable to dial or who are in emergency situations.
Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.
Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
Interrupt busy lines if an emergency warrants.
Provide assistance for customers with special billing requests.
Provide relay service for users who are deaf or hard of hearing.
Keep records of calls placed and received, and of related toll charges.
Promote company products, services, and savings plans when appropriate.
You're able to participate in asynchronous work in partnership with leading AI labs.
Application Process
Create a Handshake account
Upload your resume and verify your identity
Get matched and onboarded into relevant projects
Start working and earning
Work authorization information
F-1 students who are eligible for CPT or OPT may be eligible for projects on Handshake AI. Work with your Designated School Official to determine your eligibility. If your school requires a CPT course, Handshake AI may not meet your school's requirements. STEM OPT is not supported.
See our Help Center article
for more information on what types of work authorizations are supported on Handshake AI.
$27k-34k yearly est. Auto-Apply 32d ago
Switchboard Operator: FT
Firelands Health Careers 3.3
Switchboard operator job in Sandusky, OH
Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.
Work/life: You will find support to help you manage your personal life while building a career.
Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.
About Firelands Health:
Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.
Firelands Health is the area's largest and most comprehensive resource for quality medical care. We are “big enough to care for you, and small enough to care about you”. We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.
Our Core ACE Values: Attitude: We choose to be positive and inclusive every day. Commitment: We are committed to exceed the expectations of those we serve. Enthusiasm: We will work passionately to make a difference.
What you will do:
Operates a PBX system according to specified procedures in order to relay incoming, outgoing and internal calls; activates codes; takes calls for physician after hours answering service and routes appropriately; performs various hospital communications and clerical duties. Sorts and distributes mail for the organization.
Answers calls to the Communications Center using the appropriate greeting in a friendly tone of voice. Answers calls within three rings whenever possible. Places callers on hold in a friendly manner. Consistently and efficiently transfers callers to the correct extension.
Answers after-hours physician lines and routes calls appropriately following the requirements of each physician office. Documents consults and messages and follows appropriate protocols for contacting physicians.
Pages physicians and authorized hospital personnel. Processes pager requests for physicians and hospital personnel. Informs appropriate personnel of meetings, emergency drills and other hospital functions via audible and text page.
Processes codes, alarms, STAT calls and emergency calls, according to Firelands Health policies and procedures. Receives disaster information, notifies proper personnel and departments. Signals all clear when appropriate.
Maintains intranet records of hospital personnel and departments by name and extension numbers and telephone numbers of hospitals within the area.
Maintains departmental and physician on-call lists.
Works with volunteers to ensure proper mail delivery.
Contacts OB department via phone upon activation of the Cuddles system to check status. Also contacts Security via radio to advised of alarm.
Monitors cameras when time permits and advises when they notice camera problems to supervisor.
What you will need:
High School diploma or equivalent. Switchboard experience preferred, but not required.
Recognize and troubleshoot problems with telephones and pagers and provide a resolution or contact the appropriate personnel to resolve the issue.
Make independent decisions when needed. Ability to work independently without direct supervision and complete assigned tasks/duties.
Demonstrate intermediate computer skills and ability to learn new software applications.
$27k-32k yearly est. 5d ago
Receptionist - OP/HH Therapy - Casual
Avita Health System 4.1
Switchboard operator job in Bucyrus, OH
Join Our Team at Avita Health System - Avita Bucyrus Hospital
Avita Health System is proud to serve the communities of Crawford and Richland counties through three hospitals and numerous clinic locations. Over the past few years, we've tripled in size, now employing over 2,200 team members and more than 160 physicians and advanced practitioners. Our mission is to deliver high-quality, compassionate care to the people who depend on us.
We're currently seeking a dedicated Receptionist to join our OP/HH Therapy Department at our Bucyrus location.
Position Overview
Coordinates and performs a variety of administrative, OP/HH Therapy secretarial and/or office operational support duties. Provides support for any position within Health Services as directed by the OP/HH Therapy Services Office Staff Supervisor. Responsible for prescreening insurance entry to determine eligibility and network status and resolving routine billing conflicts prior to patient arrivals.
Qualifications
Required:
High School Graduate or equivalent
Preferred:
Six months to one year of experience in a medical office environment as a medical assistant/receptionist in a Physician Office, or equivalent.
Prior experience working with an EMR system.
Why Join the Avita Health System Team?
At Avita, we're committed to creating a supportive, inclusive, and empowering environment where every team member plays a vital role in delivering exceptional care to our communities. Whether you're on the front lines or behind the scenes, your work matters here.
What You Can Expect at Avita:
A collaborative and engaged workplace culture
Competitive wages and comprehensive benefits
Generous paid time off (PTO) to support work-life balance
Health, dental, and vision insurance options
403(b) retirement plans with up to 4% employer match
Paid parental leave
Pharmacy discounts for employees
Free on-site parking
Opportunities for professional growth and internal advancement
Recognition programs, including the DAISY Nursing Award for excellence
Join a team that values your contributions and supports your career journey every step of the way.
Job ID: #9680
Location: Avita Bucyrus Hospital - OP/HH Therapy Department
Avita Health System is an Equal Opportunity Employer.
First shift, as scheduled
$29k-37k yearly est. Auto-Apply 60d+ ago
Switchboard Operator: FT
Firelands Regional Medical Center 4.1
Switchboard operator job in Sandusky, OH
* Lifestyle: Sandusky was voted "Best Coastal Small Town in America". You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie. * Work/life: You will find support to help you manage your personal life while building a career.
* Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.
About Firelands Health:
Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.
Firelands Health is the area's largest and most comprehensive resource for quality medical care. We are "big enough to care for you, and small enough to care about you". We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.
Our Core ACE Values: Attitude: We choose to be positive and inclusive every day. Commitment: We are committed to exceed the expectations of those we serve. Enthusiasm: We will work passionately to make a difference.
What you will do:
* Operates a PBX system according to specified procedures in order to relay incoming, outgoing and internal calls; activates codes; takes calls for physician after hours answering service and routes appropriately; performs various hospital communications and clerical duties. Sorts and distributes mail for the organization.
* Answers calls to the Communications Center using the appropriate greeting in a friendly tone of voice. Answers calls within three rings whenever possible. Places callers on hold in a friendly manner. Consistently and efficiently transfers callers to the correct extension.
* Answers after-hours physician lines and routes calls appropriately following the requirements of each physician office. Documents consults and messages and follows appropriate protocols for contacting physicians.
* Pages physicians and authorized hospital personnel. Processes pager requests for physicians and hospital personnel. Informs appropriate personnel of meetings, emergency drills and other hospital functions via audible and text page.
* Processes codes, alarms, STAT calls and emergency calls, according to Firelands Health policies and procedures. Receives disaster information, notifies proper personnel and departments. Signals all clear when appropriate.
* Maintains intranet records of hospital personnel and departments by name and extension numbers and telephone numbers of hospitals within the area.
* Maintains departmental and physician on-call lists.
* Works with volunteers to ensure proper mail delivery.
* Contacts OB department via phone upon activation of the Cuddles system to check status. Also contacts Security via radio to advised of alarm.
* Monitors cameras when time permits and advises when they notice camera problems to supervisor.
What you will need:
* High School diploma or equivalent. Switchboard experience preferred, but not required.
* Recognize and troubleshoot problems with telephones and pagers and provide a resolution or contact the appropriate personnel to resolve the issue.
* Make independent decisions when needed. Ability to work independently without direct supervision and complete assigned tasks/duties.
* Demonstrate intermediate computer skills and ability to learn new software applications.
$24k-28k yearly est. 4d ago
Maintenance Service Operator
Metallus
Switchboard operator job in Canton, OH
Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader, manufacturing the cleanest steel in the world for companies in the industrial, aerospace and defense, automotive, and energy markets.
Hourly Rate:
Starting at $24.54 per hour.
10% increase after year 1 and 10% increase after year 2.
If placed in steel making the starting rate is at 100% at $30.67.
Opportunity to bid into higher paying positions after 120 working days.
Benefits:
Metallus provides comprehensive benefits including:
90/10 health plan with no premiums for healthcare until 100% hourly rate is reached (2 years except if places in steel making at 100% rate to start).
Vision and dental available.
401K available after 120 working days.
10 paid holidays.
Educational assistance and reimbursement available after a year of service.
General Labor/Maintenance Service Operator
This position will be assigned to one of our three Steel facilities in Stark County, Ohio (Gambrinus, Harrison or Faircrest Steel plants). Employees in this position are responsible for performing a variety of general labor and routine duties including, but not limited to, operating radio and cab cranes along with ability to drive mobile equipment from plant to plant, loading and unloading material, cleaning and janitorial duties, shoveling and cleaning scale / sludge from equipment, cutting scrap, and assisting operating personnel in the performance of their duties.
Employees in this position may be required to use the following equipment: transporter, burning equipment, mortar mixer, steam cleaning equipment, jack hammer, power hand tools, power wheelbarrow, scrubbing machine, electric sewer cleaner, scaffolding, post hole digger, stepladder, chains, cables, slings, saws, grinders, etc.
This position requires the ability to work a rotational and flexible shift, and may include holidays.
Manufacturing work environment may include exposure to extreme hot and cold temperatures.
On-the-job training is provided.
Minimum Requirements:
Qualified candidates will have a high school diploma or GED.
Ability to drive/operate mobile equipment/company vehicles including cranes (radio or cab-controlled), pick-up trucks, and/or forklifts.
Ability to observe and be aware of issues, actions, or factors in the work environment that may affect personal or company safety.
Ability to frequently lift up to 50 lbs; rarely lifts between 50-75 lbs.
Ability to perform repetitive motion tasks.
Frequent walking, standing, bending and kneeling.
Preferred Requirements:
Preferred candidates will have a high school diploma or GED and at least 1 years of previous manufacturing or industrial work experience.
Preferred candidates will have previous experience in forklift and crane operation.
The company prohibits harassment or discrimination against any employee on the basis of any status protected by law, including, but not limited to, race, religion, color, national origin, ancestry, age, disability, genetic information, gender, sex or veteran status.
CDL Operator - Environmental & Industrial Services Job Type: Full-time | Year-round work License Required: CDL Class B with Tanker Endorsement Job Overview C&K Industrial Services is looking for CDL Operators to join our high-performing team. In this role, you'll do more than just drive - you'll operate heavy equipment, support industrial cleaning operations, and work side-by-side with field crews on complex job sites. Key Responsibilities
Transport and set up equipment at job sites and help maintain a safe, efficient work environment
Operate and maintain vacuum trucks, roll-offs, and combination units on job sites and public roads
Assist with field tasks, including hydroblasting, vacuuming, and confined space entry when not driving
Perform equipment inspections, complete DVIRs (Driver Vehicle Inspection Reports), and ensure trucks are clean, fueled, and in proper working condition
Travel to and from job sites - mostly local, with occasional overnight stays
Work closely with project managers, laborers, and other operators on daily tasks
Qualifications
CDL Class B license (Tanker endorsement preferred or willing to obtain)
Manual transmission experience required
Clean driving record and valid DOT medical card (or ability to obtain)
Experience operating vacuum trucks, roll-offs, or similar equipment (passenger-only experience not applicable)
Physically fit and able to lift 50+ lbs, wear PPE, and work in tight spaces or at heights
Willing to work in all weather conditions and in physically demanding environments
What We Offer
Competitive pay with raise after 90 days
Paid Time Off (PTO) after 90 days
401(k) with company match
Full health benefits: Medical, dental, vision, life insurance, and disability
Boot reimbursement and full PPE provided (hard hat, gloves, respirator, harness, etc.)
Per diem for overnight travel
Consistent, year-round work
Work Schedule Full-time with variable shifts depending on project needs. Work may include evenings, and weekends. Flexibility is important. Important Information This is a DOT-regulated, safety-sensitive role. C&K Industrial Services is a drug-free workplace, and marijuana use is prohibited, including for medical use, per federal regulations.
$27k-33k yearly est. 60d+ ago
Patient Support Call Center - Full-time
Bridgeview Eye Partners 4.6
Switchboard operator job in Maumee, OH
ESSENTIAL RESPONSIBILITES:
Ensures Quality of Care and Exceptional Customer Service through:
Patient Communication Management
Greet patients in a friendly, professional manner using proper telephone etiquette
Follow up on missed and cancelled appointments
Triage patient's needs to schedule appropriately
Patient Education
Provide patient education on the purpose and expectations and expectations of their appointment
Make patients aware of insurance eligibility
Ensures Practice Success throughout each patient encounter through:
Appointment capture
Effective schedule management and optimization
Data Collection and Accuracy:
Collecting and entering thorough demographic data and verify its accuracy.
This is a call center - medical environment
EDUCATION AND/OR EXPERIENCE:
High school graduate, or equivalent
Previous medical office experience is preferred
COMPETENCIES:
Polite, professional, and courteous.
A focus on the provision of quality care and service excellence.
Proficient in EHR, including proven competency in accuracy of data entry.
Proficient with optometric medical terminology.
Recognition of the exam process and the ability to record exam details.
Ability to effectively communicate in person, by phone, and in writing.
Superior organizational skills and attention to detail.
Dependable and self-motivated.
Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment
ENVIRONMENT AND PHYSICAL DEMANDS:
Physical Activity: Talking, Hearing.
Physical requirements: Sedentary work. Involves sitting most of the time.
The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
PERSONAL DEVELOPMENT:
Staff members are required to meet training expectations within the initial 90-day probationary period.
Obtaining certification through in optometric certification program is encouraged. BVEP will aid all employees eligible for the Employee Career Development Program.
$27k-34k yearly est. 16d ago
4-Hour Food Service General Operator
Maple Heights City Schools
Switchboard operator job in Maple Heights, OH
4-Hour Food Service General Operator JobID: 1949
Food Services/Food Service General Operator
Attachment(s):
* 4- Hour CafeGenOpps.MHHS.pdf
* Food Service General Operator.pdf
$28k-52k yearly est. 60d+ ago
Communications Operator - PRN
Wooster Community Hospital 3.7
Switchboard operator job in Wooster, OH
WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION
SwitchboardOperator
MAIN FUNCTION:
Answers switchboard to relay all interoffice, incoming and outgoing phone calls; operates pager systems for authorized personnel; answers Medic Alert and Doctor's Registry phone systems; handles overhead paging for code blue, fire, and other emergency situations.
RESPONSIBLE TO: Telecommunications Specialist & Switchboard Supervisor
MUST HAVE REQUIREMENTS
High School diploma or GED.
No written disciplinary action within the last 12 months.
Computer experience, Word Processing, Windows.
PREFERRED ATTRIBUTES:
Previous business office and switchboard experience.
Demonstrated effective oral communication skills.
911 dispatcher experience
Contact/Call Center experience
Duties and Responsibilities:
Operations:
Follows Appropriate Service Standards while performing and documenting the check list per shift and written policies
Maintains Operator Console, and Code instructions per guidance from the Life Safety Committee
Pages authorized personnel according to established procedures.
Answers, prioritize and document Medical Alert calls
Performs paging for emergency situations, such as, fire, code blue and other disaster codes. Documents actions in detail. Functions in professional manner, prioritizing critical communications in a calm demeanor.
Prepares outgoing mail by stamping, bundling, and certifying when appropriate.
Prepares daily on-call lists and Doctor's Registry lists. Updates as indicated throughout day.
Processes patient valuables according to procedure
Maintains time sheet in regard to vacation, sick and personal time. Submits corrections for missed punches.
Communication:
Maintains awareness of verbal / non-verbal communication in interactions with staff, other departments, customers, physicians, patients and families.
Models effective communication and professionalism in all interactions with switchboard staff and hospital departments.
Demonstrates empathy and understanding in communication of issues with customers.
Properly utilize chain of command for all issues beyond capability
Maintains patient and staff confidentiality in all communication interactions written, verbal, electronic and digital.
Maintains documentation and logs to ensure that accurate information is available to staff and customers.
Customer Service:
Displays positive attitude. Treats others with honesty and respect. Speaks positively in all customer interactions internal and external.
Develop positive relationships with other departments to foster patient satisfaction.
Promotes a positive team culture focused on reliability, courtesy, and service excellence in all switchboard interactions.
Performs other duties as necessary or as requested by the Telecommunications Specialist & Switchboard Supervisor.
$22k-33k yearly est. 10d ago
Communications Operator (Part-time; 24 hours/wk)
Wsu
Switchboard operator job in Dayton, OH
Minimum Qualifications High school education or GED . Ability to calculate basic math. Excellent interpersonal/public relations skills and verbal/written communication skills required. May require successful completion of background investigation. Must currently have possessed a valid U.S. driver's license for at least one year*. Ohio L.E.A.D.S. Certificate and Computerized Criminal History Certification must be obtained within 3 months of hire date.
$25k-34k yearly est. 60d+ ago
Call Center Operator - Entry Level
Intralot Inc.
Switchboard operator job in Strongsville, OH
Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.
We are immediately hiring for multiple shifts including nights & weekends
Intralot offers a competitive benefits package that includes:
Medical, Dental & Vision Insurance
6% 401k Match
Paid Holidays & Vacation
Paid Sick, Short/Long Term Disability
Tuition Reimbursement
Employee Assistance Program
Maternity/Paternity Leave
Discount Programs
Education, Training and Experience High school diploma or equivalent training and experience.One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred
Knowledge, Skills and Abilities Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and ResponsibilitiesUnder the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs
Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement.
Intralot, Inc. is an Equal Opportunity Employer
As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.
$26k-37k yearly est. Auto-Apply 4d ago
Call Center Operator
Bally's Intralot
Switchboard operator job in Strongsville, OH
Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.
Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.
We are immediately hiring for multiple shifts including nights & weekends
Intralot offers a competitive benefits package that includes:
Medical, Dental & Vision Insurance
6% 401k Match
Paid Holidays & Vacation
Paid Sick, Short/Long Term Disability
Tuition Reimbursement
Employee Assistance Program
Maternity/Paternity Leave
Discount Programs
Education, Training and Experience
High school diploma or equivalent training and experience.
One (1) year prior related customer service experience, preferably in a technical call center environment
Call tracking system experience preferred
Knowledge, Skills and Abilities
Knowledge of tracking software
Technical customer service skills
Strong analytic skills
Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position
Ability to work in a team environment
Ability to troubleshoot
Ability to explain technical information to a non-technical client
Strong verbal and written communication skills
Understanding of help desk operations, tools, methodologies and processes
Duties and Responsibilities
Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.
Manages ( inbound/outbound ) phone calls from Lottery retailers
Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions
Dispatch technicians as appropriate for on-site repairs
Employment Eligibility Verification
Must possess valid documentation to establish identity and U.S. employment eligibility.
Security Requirements
Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement.
Intralot, Inc. is an Equal Opportunity Employer
As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.
$26k-37k yearly est. 60d+ ago
Call Center Operator
Intralot Sa
Switchboard operator job in Strongsville, OH
Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.
Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.
We are immediately hiring for multiple shifts including nights & weekends
Intralot offers a competitive benefits package that includes:
* Medical, Dental & Vision Insurance
* 6% 401k Match
* Paid Holidays & Vacation
* Paid Sick, Short/Long Term Disability
* Tuition Reimbursement
* Employee Assistance Program
* Maternity/Paternity Leave
* Discount Programs
Education, Training and Experience
High school diploma or equivalent training and experience.
One (1) year prior related customer service experience, preferably in a technical call center environment
Call tracking system experience preferred
Knowledge, Skills and Abilities
Knowledge of tracking software
Technical customer service skills
Strong analytic skills
Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position
Ability to work in a team environment
Ability to troubleshoot
Ability to explain technical information to a non-technical client
Strong verbal and written communication skills
Understanding of help desk operations, tools, methodologies and processes
Duties and Responsibilities
Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.
Manages ( inbound/outbound ) phone calls from Lottery retailers
Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions
Dispatch technicians as appropriate for on-site repairs
Employment Eligibility Verification
Must possess valid documentation to establish identity and U.S. employment eligibility.
Security Requirements
Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement.
Intralot, Inc. is an Equal Opportunity Employer
As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.
$26k-37k yearly est. 37d ago
Telephone Operator 2 - 499926
University of Toledo 4.0
Switchboard operator job in Toledo, OH
Title: Telephone Operator 2
Department Org: Registration - 108820
Employee Classification: B2 - Classif'd Part Time AFSCME HSC
Bargaining Unit: AFSCME HSC
Primary Location: HSC H
Shift: 2
Start Time: 3PM End Time: 11PM
Posted Salary: 16.81
Float: True
Rotate: True
On Call: True
Travel: True
Weekend/Holiday: True
Job Description:
Under general supervision by the Supervisor, provides assistance and information to consumers, business associates, patients, attending and resident physicians, non-UTMC physicians/offices, hospital staff, and the general public in response to requests and inquiries received by telephone. Directs customer to internal and external resources. Provides assistance in resolving minor problems and questions by providing information as necessary to assure consistent customer satisfaction. Exhibits exemplary customer service. Presents a professional demeanor at all times, includes adherence to professional dress code. Serve as an ambassador of University of Toledo in the community, demonstrating the institution's values, services and mission.
Minimum Qualifications:
High school diploma or GED required.
Understanding of medical terminology strongly preferred.
Acceptable level of experience in directly handling/diffusing emotion of aggravated callers and assisting such in a professional, calm manner.
Experience with MS Office Applications and Star.
One (1) courses or three (3) mos. experience in operating a switchboard system or automated call distribution system required. Intellidesk or other call center software applications preferred.
Willingness to comply fully with all organizational and departmental policies and procedures.
Minimum typing speed of 32 WPM.
Knowledge of commonly-used training concepts, practices, and procedures required.
Maintain a positive and professional demeanor at all times.
Flexibility to attend seminars and other educational training forums at other locations.
Communication and other required skills:
Communicate effectively both verbally and in writing.
Excellent public relations skills.
Satisfactory participation in an acceptable, formal customer service training program within six months of hire.
Computer keyboard & data entry experience.
Ability to handle sensitive inquiries and contacts.
Ability to learn TDY/TDD phone line.
Ability to self-empower; to make decisions to assist callers with healthcare and other needs as they relate to the University of Toledo Medical Center.
Ability to deal with stressful emergency situations.
Preferred Qualifications:
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
$30k-35k yearly est. 60d+ ago
Room Service Operator
Sodexo S A
Switchboard operator job in Cincinnati, OH
Room Service OperatorLocation: UNIVERSITY OF CINCINNATI MEDICAL CENTER - 37472016Workdays/shifts: Varying shifts, days/hours, and some weekends/holidays. More details will be provided during the interview process. Employment Type: Part-time Pay Range: $15 per hour - $15 per hour Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact.
You belong in a company that allows you to act with purpose and thrive in your own way.
What You'll Do: As a Room Service Operator at Sodexo, you are a warm-welcomer and experience ambassador.
Your dedication to helping others brings a smile and makes a meaningful impact on others.
Responsibilities include:Assist the department in the clerical aspects of preparation for patient meal service through accurate menu processing, assisting patients with menu selection, and food preparation/delivery.
Attends work and shows for scheduled shift on time with satisfactory regularity Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
What You Bring:Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.
0 - 1 year of work experience.
Additional Requirements: Not Applicable (N/A) Link to full Job description What We Offer: Flexible and supportive work environment, so you can be home for life's important moments.
Access to ongoing training/development and advancement opportunities to turn your job into a career Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free "shift" meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.
Link to benefits summary Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for.
However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location.
We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process.
Who we are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Should you need assistance with the online application process, please complete this form.
$15 hourly 1d ago
Receptionist Call Center Operators
Partnered Staffing
Switchboard operator job in Cincinnati, OH
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Job Description
Our client, one of the leading, national health insurance providers is currently seeking several
Receptionist Call Center Operators
for their Cincinnati, OH location.
In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect:
By working with Kelly in this role, you would be eligible for:
A competitive hourly pay rate with weekly checks
Online continuing education via the Kelly Learning Center
Several employee discounts
And more
!
The
Receptionist Call Center Operator
will be responsible for receiving calls on 1-800 telephone lines and responds to inquiries and requests for assistance.
Job Duties and Responsibilities:
Identifies problem, troubleshoots, and provides advice to assist callers.
Understands company structure and how the to direct the calls to the appropriate area.
Job Requirements and Skills:
High school diploma or equivalent.
Three or more years of customer service experience.
Proficient analytical, communication and vocational skills required.
Requires basic keyboard proficiency and familiarity with basic computer office software.
Working Hours:
Must be flexible to work Monday thru Friday between 9:00 AM - 9:00 PM and will be assigned an 8 hour shift during those hours plus possible overtime on Saturday and Sunday.
Pay Rate:
$13.75 per hour
Qualifications
High school diploma or equivalent.
Three or more years of customer service experience.
Proficient analytical, communication and vocational skills required.
Additional Information
By working with Kelly in this role, you would be eligible for:
A competitive hourly pay rate with weekly checks
Online continuing education via the Kelly Learning Center
Several employee discounts
And more!