What is a switchboard operator, receptionist and how to become one

Key steps to become a switchboard operator, receptionist

1. Explore switchboard operator, receptionist education requirements

   Most common switchboard operator, receptionist degrees

   High School Diploma

   34.1 %

   Associate

   24.7 %

   Bachelor's

   24.1 %

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2. Start to develop specific switchboard operator, receptionist skills

   Skills	Percentages
   Greeting Visitors	15.89%
   Data Entry	13.33%
   Customer Service	12.05%
   Front Desk	6.57%
   Scheduling Appointments	4.68%

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3. Complete relevant switchboard operator, receptionist training and internships

   Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New switchboard operators, receptionist learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a switchboard operator, receptionist based on U.S. Bureau of Labor Statistics data and data from real switchboard operator, receptionist resumes.

4. Gain additional switchboard operator, receptionist certifications

   Switchboard operator, receptionist certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific switchboard operator, receptionist certification, having one may help you stand out relative to other applicants.

   The most common certifications for switchboard operators, receptionist include Certified Medical Administrative Assistant (CMAA) and Microsoft Office Specialist: Expert (Office 365 and Office 2019).

   More About Certifications

5. Research switchboard operator, receptionist duties and responsibilities

   • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
   • Operate an antique PBX switchboard, in charge of petty cash and responsible for receipt of incoming funds.
   • Operate PBX switchboard and develop procedure manuals to ensure consistency.
   • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.

6. Prepare your switchboard operator, receptionist resume

   When your background is strong enough, you can start writing your switchboard operator, receptionist resume.

   You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a switchboard operator, receptionist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

   Choose from 10+ customizable switchboard operator, receptionist resume templates

   Build a professional switchboard operator, receptionist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your switchboard operator, receptionist resume.
   

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7. Apply for switchboard operator, receptionist jobs

   Now it's time to start searching for a switchboard operator, receptionist job. Consider the tips below for a successful job search:

   1. Browse job boards for relevant postings
   2. Consult your professional network
   3. Reach out to companies you're interested in working for directly
   4. Watch out for job scams