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Working As a Switchboard Operator, Receptionist

  • Interacting With Computers
  • Getting Information
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $25,000

    Average Salary

What Does A Switchboard Operator, Receptionist Do At Ricoh Americas Corporation

* Greet visitors, ask them to sign in, issue them a Visitor Badge, process and assign wireless network account for Headquarters, if applicable and contact the employee the visitor is to see.
* Activate access for temporary badges for Headquarters employees who forgot or lost their badge or if their badge is malfunctioning.
* Answer and properly route global calls, some confidential in nature, using company -wide switchboard or provide appropriate information to the caller.
* Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service.
* Prioritize calls and escalate customer service issues to the proper chain of command.
* Takes initiative to ensure the company phone and speed dial lists are current.
* Responsible for training a back-up and providing guidance on policies and procedures.
* Notify employees upon receipt of inbound deliveries or have the delivery made to the Mail Room as is appropriate.
* Provide light administrative support to Headquarter staff as directed such as issuing facility access cards to employees, scheduling meeting room, assisting Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.).
* Proactively seeks out additional work during downtime.
* Follow up on loaned access cards to make sure all are returned and contact Security if card is not returned by the end of the day.
* Builds professional relationships with customers and other teams.
* Maintain the reception area in a neat and orderly fashion to include visitor reading materials.
* Perform other duties as assigned by the Site Manager

What Does A Switchboard Operator, Receptionist Do At Volt

* Greets the public.
* Distributes name badges to visitors, temporary employees, etc.
* Schedules meeting rooms for all.
* Answers and transfers calls from all over the United States.
* Participates enthusiastically in company and community service events.
* Performs light Administrative duties.
* Performs PC Support and Administrative duties as needed.
* Acts as a model for Vision, Values, and Mission.
* Builds professional relationships with customers and other teams.
* Responsible for the timely updates of the following: Company phone and speed dial lists, Brag Board and Company Calendar.
* Responsible for updating the automated messaging center daily.
* Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.).
* Responsible for ordering, maintaining and distributing promotional items for Promotional Store.
* Performs other duties as assigned

What Does A Switchboard Operator, Receptionist Do At Omni Hotels

* Answering telephones for internal and external calls
* Produce ski reports
* Process interdepartmental communications
* Administrative assistance for Department Heads
* Assist internal / external guests as needed
* Assist with accounts payable/purchase order processing

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Switchboard Operator, Receptionist Career Paths

Switchboard Operator, Receptionist
Certified Nursing Assistant Team Leader Assistant Manager
Office Manager
5 Yearsyrs
Certified Nursing Assistant Team Leader Manager
Operations Manager
7 Yearsyrs
Certified Nursing Assistant Team Leader Supervisor
General Manager
6 Yearsyrs
Human Resources Coordinator Executive Assistant Office Manager
Account Manager
5 Yearsyrs
Human Resources Coordinator Executive Assistant
Senior Administrative Assistant
7 Yearsyrs
Human Resources Coordinator Executive Assistant Assistant Manager
Assistant General Manager
5 Yearsyrs
Legal Assistant Legal Secretary Office Manager
Business Manager
6 Yearsyrs
Legal Assistant Administrator Office Manager
Practice Manager
9 Yearsyrs
Legal Assistant Administrator Manager
Co-Owner
6 Yearsyrs
Billing Specialist Accountant Assistant Manager
Communications Manager
6 Yearsyrs
Billing Specialist Accountant Manager
Site Manager
7 Yearsyrs
Billing Specialist Accountant Owner
Facilities Manager
7 Yearsyrs
Patient Service Representative Licensed Practical Nurse Administrator
Business Office Manager
7 Yearsyrs
Patient Service Representative Accounts Receivable Specialist Customer Service Supervisor
Call Center Manager
6 Yearsyrs
Patient Service Representative Accounts Receivable Specialist Medical Coder
Billing Manager
7 Yearsyrs
Accounts Receivable Specialist Executive Administrative Assistant Executive Assistant/Office Manager
Executive Assistant To Chief Executive Officer
6 Yearsyrs
Legal Secretary Buyer Customer Service Supervisor
Support Supervisor
6 Yearsyrs
Legal Secretary Assistant To Executive Vice President Senior Administrative Assistant
Administrative Supervisor
5 Yearsyrs
Specialist Senior Customer Service Representative Director, Customer Support Services
Manager, Custom Support And Services
7 Yearsyrs
Support Specialist Enrollment Specialist Lead Customer Service Representative
Lead Dispatch
5 Yearsyrs
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Average Length of Employment
Telephone Operator 3.1 years
Receptionist 2.0 years
Phone Operator 1.8 years
Desk Receptionist 1.6 years
Top Careers Before Switchboard Operator, Receptionist
Receptionist 16.3%
Cashier 10.6%
Secretary 4.5%
Internship 2.4%
Server 2.0%
Clerk 1.9%
Volunteer 1.7%
Hostess 1.7%
Top Careers After Switchboard Operator, Receptionist
Receptionist 14.2%
Cashier 8.9%
Secretary 3.2%
Server 2.3%
Assistant 1.8%

Do you work as a Switchboard Operator, Receptionist?

Average Yearly Salary
$25,000
Show Salaries
$20,000
Min 10%
$25,000
Median 50%
$25,000
Median 50%
$25,000
Median 50%
$25,000
Median 50%
$25,000
Median 50%
$25,000
Median 50%
$25,000
Median 50%
$31,000
Max 90%
Best Paying Company
University of Florida
Highest Paying City
New York, NY
Highest Paying State
Oregon
Avg Experience Level
3.1 years
How much does a Switchboard Operator, Receptionist make at top companies?
The national average salary for a Switchboard Operator, Receptionist in the United States is $25,199 per year or $12 per hour. Those in the bottom 10 percent make under $20,000 a year, and the top 10 percent make over $31,000.

Top Skills for A Switchboard Operator, Receptionist

  1. Greeting Visitors
  2. Phone Calls
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Handled responsibilities of greeting visitors and patients in a warm and professional manner.
  • Keep call log to track calls, file reports with Management for Weekly Phone Calls Report and Daily Phone Calls Report.
  • Functioned as customer service associate via telephone to expedite resolutions to customer complaints enhancing relationships with customers increasing sales and profits.
  • Complete overflow work from other offices within the facility including preparation of correspondence and data entry.
  • Performed and coordinated administrative activities, answered and routed incoming calls, and directed visitors and callers to appropriate personnel.

Rank:

Average Salary:

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Top 10 Best States for Switchboard Operators, Receptionist

  1. Arizona
  2. Maine
  3. Wyoming
  4. Washington
  5. Oregon
  6. Alaska
  7. New York
  8. Florida
  9. Pennsylvania
  10. Idaho
  • (211 jobs)
  • (67 jobs)
  • (16 jobs)
  • (304 jobs)
  • (83 jobs)
  • (25 jobs)
  • (729 jobs)
  • (779 jobs)
  • (325 jobs)
  • (29 jobs)

Switchboard Operator, Receptionist Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 4,592 Switchboard Operator, Receptionist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Switchboard Operator, Receptionist Resume

View Resume Examples

Switchboard Operator, Receptionist Demographics

Gender

Female

82.2%

Unknown

11.5%

Male

6.3%
Ethnicity

White

61.6%

Hispanic or Latino

17.1%

Black or African American

12.4%

Asian

5.8%

Unknown

3.2%
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Foreign Languages Spoken

Spanish

81.3%

French

4.1%

Italian

2.4%

Portuguese

1.6%

German

1.6%

Carrier

1.6%

Swedish

0.8%

Chinese

0.8%

Romanian

0.8%

Bosnian

0.8%

Hindi

0.8%

Urdu

0.8%

Polish

0.8%

Korean

0.8%

Arabic

0.8%
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Switchboard Operator, Receptionist Education

Schools

University of Phoenix

21.5%

Liberty University

6.4%

Ultimate Medical Academy - Clearwater

5.2%

Strayer University

5.2%

Miami Dade College

4.7%

University of Houston

4.3%

Kaplan University

4.3%

Colorado Technical University

4.3%

Grand Canyon University

4.3%

Tallahassee Community College

4.3%

The Academy

3.9%

Ashford University

3.9%

San Antonio College

3.9%

A-Technical College

3.9%

Monroe College

3.9%

Northern Virginia Community College

3.9%

Hinds Community College

3.4%

City Colleges of Chicago-Harold Washington College

3.0%

Wake Technical Community College

3.0%

Montgomery College

3.0%
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Majors

Business

24.5%

Health Care Administration

10.5%

Accounting

6.1%

Medical Assisting Services

5.8%

General Studies

5.7%

Psychology

5.3%

Nursing

4.8%

Criminal Justice

4.4%

Communication

3.4%

Liberal Arts

3.3%

Secretarial And Administrative Science

3.2%

Education

3.1%

Management

3.0%

Human Services

2.9%

Cosmetology

2.5%

Computer Science

2.5%

Elementary Education

2.3%

General Education, Specific Areas

2.3%

English

2.2%

Legal Support Services

2.2%
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Degrees

Other

42.3%

Bachelors

22.1%

Associate

18.3%

Certificate

8.2%

Masters

4.4%

Diploma

3.8%

License

0.9%

Doctorate

0.1%
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Updated May 19, 2020