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Best switchboard operator, receptionist certifications
Switchboard operator, receptionist certifications allow job seekers to demonstrate their competency as an switchboard operator, receptionist to employers. However, not all switchboard operator, receptionist certifications provide the same value for job seekers.
The best certifications for a switchboard operator, receptionist are Certified Medical Administrative Assistant (CMAA), Microsoft Office Specialist: Expert (Office 365 and Office 2019), and Certified Medical Office Manager (CMOM).
Below is a list of the best switchboard operator, receptionist certifications. Obtaining an switchboard operator, receptionist certification will give you a leg up when you apply for jobs and increase your potential salary.
5 best certifications for switchboard operators, receptionist
| Rank | Switchboard operator, receptionist certification | Organization |
|---|---|---|
| 1 | Certified Medical Administrative Assistant (CMAA) | NHA |
| 2 | Microsoft Office Specialist: Expert (Office 365 and Office 2019) | Microsoft |
| 3 | Certified Medical Office Manager (CMOM) | PMI |
| 4 | Word 2010 Certification | MS |
| 5 | Microsoft Word 2013 Certification | MS |
5 best switchboard operator, receptionist certifications
1. Certified Medical Administrative Assistant (CMAA)
A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
2. Microsoft Office Specialist: Expert (Office 365 and Office 2019)
Demonstrate that you have the advanced skills needed to get the most out of Office by earning a Microsoft Office Specialist: Expert certification in multiple Office programs.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? No
- Renewal required? Every 1 year(s)
3. Certified Medical Office Manager (CMOM)
Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
4. Word 2010 Certification
The Core-level Microsoft Office Word 2010 User should be able to navigate Microsoft Office Word 2010 software at the feature and functionality level. They should be familiar with and know how to use at least 80% of the features and capabilities of Microsoft Office Word 2010. The core-level user should be able to use Microsoft Office Word 2010 to create and edit professional-looking documents for a variety of purposes and situations.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? No
- Renewal required?
5. Microsoft Word 2013 Certification
A core-level candidate for the Microsoft Word 2013 exam should have a fundamental understanding of the Word environment and the ability to complete tasks independently. They should know and demonstrate the correct application of the principal features of Word 2013.These candidates should be able to create and edit 2-3 page documents for a variety of purposes and situations. Examples include professional-looking reports, multi-column newsletters, resumes, and business correspondence. Candidate roles might include students, clerical workers, instructors, and others.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
What is the best certification for a switchboard operator, receptionist?
The best switchboard operator, receptionist certification is Certified Medical Administrative Assistant (CMAA). The Certified Medical Administrative Assistant (CMAA) is awarded by the National Healthcareer Association. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this switchboard operator, receptionist certification:
- To become a certified Certified Medical Administrative Assistant (CMAA), you need to pass the exam.
- This certificate requires more than two years of work experience.
- Renew certification every 2 year.
The most common combination of switchboard operator, receptionist certifications include: Certified Medical Administrative Assistant (CMAA), Microsoft Office Specialist: Expert (Office 365 and Office 2019), and Certified Medical Office Manager (CMOM).
Online courses for switchboard operator, receptionists to earn certifications
1. Operations and Patient Safety for Healthcare IT Staff
Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you’ll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with...
2. CVS Health Call Center Customer Service
The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...
3. Professional Receptionist Course by London Reception Academy
Master the traits of a Professional Receptionist studying deportment, elocution, customer service and telephone skills...
4. Getting Started with Call Center Training
Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...
5. Simulation of Call Centre Operations Using R Simmer
Introduction To Call Centre Simulation Process Create Statistical Variables Required For Simulation Define Trajectories for Call Centre Departments Define Teams, Resources & Arrivals of Calls Run Call Centre Simulation & Store Results Plot Charts & Interpret Simulation Results...
6. Customer Service Fundamentals
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...
7. IT service operations and Service Desk management
Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...
8. Winning Communication Skills for Telephone, Conference Calls
Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy...
9. MBA: Supply Chain and Operation management
Tactics, Tools, and Techniques required to become a Supply chain and operation manager...
10. Cold Calling Mastery
Become fantastic at Cold Calling - making cold calls for lead generation, sales, & business development...
11. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
12. Learn Cold Calling Like the Wolf of Wall Street in 3 Days
Cold Calling Like Jordan Belfort: the Exact Blueprint (Including Script & Templates) to Close the Sale Within 3 Days...
13. Hotel Front Desk
Hotel Front Office Management and Operations...
14. Operations Management: Supply Chains, Products and Services
Master Supply Chain Management and Product and Service Development in Manufacturing and Service Organizations...
15. Supply Chain Operations Metrics and KPI's
Learn to Create Value, Effectively Measure, Analyze, Optimize Performance and Improve All Supply Chain Operations...
16. VoIP PBX & Call Center on Asterisk 16 Issabel [Master Class]
Learn Issabel (ex-Elastix) & IP Telephony Server Configurations & Deployment with Practical Examples & Use Cases...
17. Operations and Supply Chain Management
Master Supply Chain Management in Manufacturing and Service Organizations...
18. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
19. Cold Calling for B2B Sales: How to Prospect over the Phone
B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...
20. Start Improving Customer Service
Creating a Customer Service advantage in Your department or business through communication and Customer Management...