Switchboard receptionist demographics and statistics in the US
Switchboard receptionist demographics research summary. Zippia estimates switchboard receptionist demographics and statistics in the United States by using a database of 30 million profiles. Our switchboard receptionist estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about switchboard receptionists after extensive research and analysis:
- There are over 921,191 switchboard receptionists currently employed in the United States.
- 94.2% of all switchboard receptionists are women, while 5.8% are men.
- The average switchboard receptionist age is 41 years old.
- The most common ethnicity of switchboard receptionists is White (58.2%), followed by Hispanic or Latino (20.0%), Black or African American (11.1%) and Asian (5.9%).
- In 2022, women earned 98% of what men earned.
- 6% of all switchboard receptionists are LGBT.
- Switchboard receptionists are 62% more likely to work at private companies in comparison to public companies.
On this page
Switchboard receptionist demographics by:
Switchboard receptionist gender statistics
94.2% of switchboard receptionists are women and 5.8% of switchboard receptionists are men.
- Female, 94.2%
- Male, 5.8%
Switchboard receptionist gender ratio
| Gender | Percentages |
|---|---|
| Female | 94.2% |
| Male | 5.8% |
Switchboard receptionist gender pay gap
Women earn 98¢ for every $1 earned by men
Male income
$32,866
Female income
$32,103
Switchboard receptionist gender ratio over time
This data breaks down the percentage of men and women in switchboard receptionist positions over time. Currently, 94.2% of switchboard receptionists are female.
Switchboard receptionist gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 5.05% | 94.95% |
| 2011 | 5.41% | 94.59% |
| 2012 | 4.75% | 95.25% |
| 2013 | 5.38% | 94.62% |
| 2014 | 5.20% | 94.80% |
| 2015 | 5.59% | 94.41% |
| 2016 | 5.25% | 94.75% |
| 2017 | 5.58% | 94.42% |
| 2018 | 6.20% | 93.80% |
| 2019 | 5.19% | 94.81% |
| 2020 | 5.15% | 94.85% |
| 2021 | 5.85% | 94.15% |
Switchboard receptionist related jobs gender ratio
We compared switchboard receptionists with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Switchboard Receptionist | 6% | 94% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Switchboard receptionist demographics by race
The most common ethnicity among switchboard receptionists is White, which makes up 58.2% of all switchboard receptionists. Comparatively, 20.0% of switchboard receptionists are Hispanic or Latino and 11.1% of switchboard receptionists are Black or African American.
- White, 58.2%
- Hispanic or Latino, 20.0%
- Black or African American, 11.1%
- Asian, 5.9%
- Unknown, 4.1%
- American Indian and Alaska Native, 0.7%
Switchboard receptionist race
| Switchboard receptionist race | Percentages |
|---|---|
| White | 58.2% |
| Hispanic or Latino | 20.0% |
| Black or African American | 11.1% |
| Asian | 5.9% |
| Unknown | 4.1% |
| American Indian and Alaska Native | 0.7% |
Switchboard receptionist race and ethnicity over time
See how switchboard receptionist racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Switchboard receptionist race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 65.15% | 11.70% | 4.59% | 16.45% |
| 2011 | 64.31% | 12.09% | 4.80% | 16.21% |
| 2012 | 64.15% | 11.72% | 4.75% | 16.77% |
| 2013 | 63.25% | 12.04% | 4.86% | 16.91% |
| 2014 | 63.42% | 11.74% | 4.88% | 17.18% |
| 2015 | 61.68% | 12.27% | 5.02% | 18.29% |
| 2016 | 62.31% | 12.08% | 4.85% | 17.92% |
| 2017 | 60.69% | 11.47% | 5.72% | 19.19% |
| 2018 | 61.04% | 11.95% | 5.16% | 18.85% |
| 2019 | 62.10% | 10.93% | 5.61% | 18.72% |
| 2020 | 59.97% | 10.93% | 5.73% | 18.74% |
| 2021 | 58.21% | 11.09% | 5.91% | 19.98% |
Switchboard receptionist wage gap by race
| Ethnicity | Salary |
|---|---|
| Unknown | $32,811 |
| White | $32,547 |
| Black or African American | $32,927 |
| Asian | $33,276 |
| Hispanic or Latino | $32,773 |
Average switchboard receptionist age
See how the average age of switchboard receptionists varies based on ethnicity and gender.
Male
Female
Switchboard receptionist age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 38 | 42 |
| Unknown | 30 | 37 |
| Asian | 31 | 38 |
| Hispanic or Latino | 29 | 33 |
| White | 35 | 45 |
| American Indian and Alaska Native | 38 |
Switchboard receptionist age breakdown
The average age of switchboard receptionists is 40+ years years old, representing 52% of the switchboard receptionist population.
Switchboard receptionist age breakdown
| Switchboard Receptionist Years | Percentages |
|---|---|
| 40+ years | 52% |
| 30-40 years | 20% |
| 20-30 years | 26% |
Switchboard receptionist educational attainment
- High School Diploma, 34%
- Associate, 28%
- Bachelor's, 19%
- Diploma, 8%
- Other Degrees, 11%
Switchboard receptionists by degree level
| Switchboard receptionist degree | Percentages |
|---|---|
| High School Diploma | 34% |
| Associate | 28% |
| Bachelor's | 19% |
| Diploma | 8% |
| Other Degrees | 11% |
Switchboard receptionist jobs you might like
Switchboard receptionist wage gap by degree level
| Education | Salary |
|---|---|
| Master's Degree | $33,199 |
| High School Diploma or Less | $32,126 |
| Bachelor's Degree | $33,644 |
| Some College/ Associate Degree | $32,809 |
Switchboard receptionist employment statistics
Most switchboard receptionists work for a private in the health care industry.
Company size where switchboard receptionists work
Below, you can see the size of companies where switchboard receptionists work.
Switchboard receptionist jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 9% |
| 50 - 100 employees | 18% |
| 100 - 500 employees | 29% |
| 500 - 1,000 employees | 11% |
| 1,000 - 10,000 employees | 20% |
| > 10,000 employees | 14% |
Switchboard receptionist jobs by company type
Employees with the switchboard receptionist job title have their preferences when it comes to working for a company. For instance, most switchboard receptionists prefer to work at private companies over public companies.
Switchboard receptionist jobs by sector
| Company type | Percentages |
|---|---|
| Education | 14% |
| Public | 19% |
| Private | 62% |
| Government | 5% |
Switchboard receptionist jobs by industry
The most common industries for switchboard receptionists are health care, professional and education.
Switchboard receptionist industry statistics
| Industry | Percentages |
|---|---|
| Health Care | 13% |
| Professional | 13% |
| Education | 12% |
| Manufacturing | 10% |
| Retail | 8% |
| Fortune 500 | 8% |
| Finance | 7% |
| Government | 5% |
| Non Profits | 4% |
| Technology | 4% |
| Transportation | 3% |
| Construction | 3% |
| Insurance | 3% |
| Media | 2% |
| Hospitality | 2% |
| Telecommunication | 2% |
| Automotive | 1% |
Switchboard receptionist turnover and employment statistics
Switchboard receptionist unemployment rate over time
The unemployment rate for switchboard receptionists between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Switchboard receptionist unemployment rate by year
| Year | Switchboard receptionist unemployment rate |
|---|---|
| 2010 | 11.66% |
| 2011 | 11.10% |
| 2012 | 9.94% |
| 2013 | 9.44% |
| 2014 | 7.52% |
| 2015 | 6.66% |
| 2016 | 5.99% |
| 2017 | 5.17% |
| 2018 | 5.35% |
| 2019 | 4.18% |
| 2020 | 6.41% |
| 2021 | 6.31% |
Average switchboard receptionist tenure
The average switchboard receptionist stays at their job for 1-2 years, based on the 850 switchboard receptionists resumes in Zippia's database.
Switchboard receptionist tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 23% |
| 1-2 years | 37% |
| 3-4 years | 15% |
| 5-7 years | 12% |
| 8-10 years | 4% |
| 11+ years | 10% |
Switchboard receptionist LGBT ratio compared to similar jobs
Review the percent of switchboard receptionists that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Switchboard Receptionist | 6.38% | - |
| Eligibility Specialist | 6.73% | 19,944 |
| Phone Representative | 7.19% | 222,650 |
| Document Clerk | 8.60% | 99,244 |
| Credit Reference Clerk | 8.99% | 71,280 |
| Library Assistant | 11.16% | 1,122 |
| Employment Assistant | 15.31% | 4,946 |
Similar switchboard receptionist jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Eligibility Specialist | 6.73% | 19,944 |
| Phone Representative | 7.19% | 222,650 |
| Document Clerk | 8.60% | 99,244 |
| Credit Reference Clerk | 8.99% | 71,280 |
| Library Assistant | 11.16% | 1,122 |
| Employment Assistant | 15.31% | 4,946 |
Foreign languages spoken by switchboard receptionists
The most common foreign language among switchboard receptionists is Spanish at 87.5%. The second-most popular foreign language spoken is Persian at 6.3% and Samoan is the third-most popular at 6.3%.
- Spanish, 87.5%
- Persian, 6.3%
- Samoan, 6.3%
Switchboard receptionist languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 87.5% |
| Persian | 6.3% |
| Samoan | 6.3% |
