Switchboard Receptionist Education Requirements And Courses

Switchboard receptionist education requirements

Updated January 8, 2025

2 min read

Usually, switchboard receptionists don't need a college education. The most common degree for switchboard receptionists is high school diploma with 34% graduates, with only 28% switchboard receptionist graduates earning associate degree. Switchboard receptionists who decided to graduate from college often finish University of Phoenix or University of Iowa. Some good skills to have in this position include data entry, greeting visitors and front desk.

What education do you need to become a switchboard receptionist?

What degree do you need to be a switchboard receptionist?

The most common degree for switchboard receptionists is high school diploma, with 34% of switchboard receptionists earning that degree. The second and third most common degree levels are associate degree degree at 28% and associate degree degree at 19%.

High School Diploma, 34%

Associate, 28%

Bachelor's, 19%

Diploma, 8%

Other Degrees, 11%

What should I major in to become a switchboard receptionist?

You should major in business to become a switchboard receptionist. 24% of switchboard receptionists major in business. Other common majors for a switchboard receptionist include health care administration and general studies.

Business, 24%

Health Care Administration, 12%

General Studies, 6%

Medical Assisting Services, 6%

Other Majors, 52%

Best majors for switchboard receptionists

Rank	Major	Percentages
1	Business	23.9%
2	Health Care Administration	11.5%
3	General Studies	5.8%
4	Medical Assisting Services	5.8%
5	Education	5.3%

Show more common switchboard receptionist majors

20 best online courses for switchboard receptionists

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1. Customer Service Fundamentals

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

2. Professional Receptionist Course by London Reception Academy

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Master the traits of a Professional Receptionist studying deportment, elocution, customer service and telephone skills...

3. Intro to Business • HR: Payroll Fundamentals

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Understand the Basics of Processing Employee Payroll...

4. Fundamentals of Logistics, Supply Chain & Customer Service

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Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

5. Data Entry Skills: A Complete Data Entry Course from Scratch

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A Complete Guide to Data Entry Skills: Learn Data Entry Skills and become a Data Entry Pro & Get a Online Data Entry Job...

6. Payroll Accounting: Laws, Calculations, and Journal Entries

4.4

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Master the complex world of payroll with practical examples, legislation insights, and comprehensive problems...

7. Complete Data Entry Skills Course - Learn Data Entry Skills

4.4

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Learn Essential Data Entry Skills Now To Enhance Your Career -Word - Excel - Database - Data Entry Jobs...

8. Start Improving Customer Service

4.8

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Creating a Customer Service advantage in Your department or business through communication and Customer Management...

9. Professional documents using Word 2013

4.2

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Learn how to effectively use Microsoft Word 2013 to create professional business documents...

10. Ultimate Microsoft Office; Excel, Word, PowerPoint & Access

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Learn basic to advanced Microsoft Office skills in this 9-course bundle for Office 365 or Office 2019...

11. Effective Legal Office Administration

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Effective Legal Office Administration...

12. Customer Service Fundamentals: Putting People First

4.4

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Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

13. The Complete Microsoft Word Course: Master Microsoft Word

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Microsoft Office - MS Word - Microsoft Word 2019 - Microsoft Word 2016 - Microsoft Word Advanced - MS Office...

14. Customer Service

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How to Approach New Customers and Maintain Existing Ones...

15. The Ultimate Microsoft Office 2010 Training Bundle 48 Hours

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The Most Convenient Way to Boost Your Confidence And Learn MS Office 2010 Inside And Out—Quickly, No Travel or Classes...

16. Customer Service & Support For Customer Service Executives

4.5

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

17. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

18. Payroll Management

4.5

(338)

Use free UK payroll software to perform essential payroll management...

19. Data Entry Course for Beginners

4.6

(5,470)

Learn from a Successful Data Entry Professional!...

20. IT service operations and Service Desk management

4.4

(2,841)

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

Average switchboard receptionist salary by education level

According to our data, switchboard receptionists with a Bachelor's degree earn the highest average salary, at $33,644 annually. Switchboard receptionists with a Master's degree earn an average annual salary of $33,199.

Switchboard receptionist education level	Switchboard receptionist salary
Master's Degree	$33,199
High School Diploma or Less	$32,126
Bachelor's Degree	$33,644
Some College/ Associate Degree	$32,809