SWK Technologies jobs - 22 jobs

Job Description SWK Technologies is committed to optimizing the technological landscape for businesses through customized software solutions and superior technical support. We are looking for a dedicated On-Site Engineer to join our team, providing hands-on assistance to our clients and ensuring their systems operate smoothly and efficiently. In this role, you will be the face of SWK Technologies to our clients, delivering top-tier technical support and solutions on-site. Your primary responsibilities will include troubleshooting hardware and software issues, performing installations and upgrades, and assisting clients with any technical queries they may have. You will be instrumental in ensuring customer satisfaction, and your expertise will help to foster long-lasting relationships with our clients. If you are a technically skilled individual who enjoys working directly with customers and resolving technical challenges, we would love to hear from you. Requirements Join our diverse and dynamic team to Provide technical assistance with regards to computer hardware and software issues Provide on-site support as needed Resolve client challenges remotely via phone, chat or email Track customer issues and resolutions in our ticketing system Update and maintain client information or documentation in our systems Qualifications: Previous experience in IT Previous Call center experience required Managed Service provider experience preferred Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Benefits Medical, Dental and Vision insurance 401k Retirement Plan Paid Time Off

With 20+ years of experience, eGroup delivers speed and certainty throughout the digital transformation journey. We take pride in delivering white-glove service to all clients and are pleased that our commitment results in our world-class year-over-year Customer Satisfaction metrics. By aligning client needs with exceptional solutions, services, and support, eGroup makes our customers more productive, efficient, and competitive. Simply put, we maximize IT investment while minimizing administrative overhead. Our services cover the IT lifecycle, from evaluation, planning and design, procurement, implementation, automation, adoption, training, to ongoing managed services. Customer Success Manager eGroup is seeking a Customer Success Manager to join our growing Customer Experience (CX) practice, working with customers across a variety of engagements and scenarios to drive world-class satisfaction with both internal and external CX. This is a unique opportunity to be an early contributor to our continued development of the eGroup CX strategy, reporting directly to the VP of Customer Experience. Job Purpose The eGroup CX practice is of high strategic importance to our organization, and the CSM role is an integral part of this strategy. Our CSM resources leverage our “five A's” strategy in every interaction, driving exceptional satisfaction at all stages of the customer journey. This role demands not only outstanding collaboration with client teams spanning diverse industries and organizational scales, but also seamless integration and partnership with all internal departments across eGroup Enabling Technologies. The CSM is responsible for measuring and monitoring customer satisfaction, supporting constant improvement in the CX strategy, and working with internal resources to champion exceptional CX behavior in all interactions. eGroup CSMs must be able to balance tactical aspects of the job (strategy, tracking, fiduciary goals) with interpersonal skills to delight our customers. Job Duties and Responsibilities A successful eGroup CSM is one that has a robust background in the technologies we support as well as foundations in change management, relationship management, or delivery. This position combines customer advocacy with advisory responsibilities, regularly coordinating internal departments to ensure an excellent customer experience. Key duties include, but may not be limited to, the following: Develop journey maps and outcome goals tracking for assigned client engagements. Act as the “CX Membrane” for assigned clients, collaborating with other departments to determine best approaches for engagement. Work closely across a variety of eGroup departments to deliver exceptional client experiences. Provide CSM services for both professional services projects and managed services engagements. Monitor customer satisfaction through regular measurement and reporting and implement targeted strategies to address areas requiring improvement. Concentrate on cultivating robust client relationships to uncover further business opportunities with assigned accounts. Meet objectives for customer retention by minimizing churn and expanding client relationships through additional products and services. Achieve targets for client satisfaction, including measurements for overall CSAT, NSAT, TTV, CLV, CES, and other key metrics. Effectively escalate and resolve customer issues with expertise, urgency, and tact across multiple departments within eGroup. Contribute directly to continuous improvement of our CX practice. Although this position does not involve supervisory duties, providing coaching and education to other eGroup Enabling Technologies team members on CX delivery and strategy will be an integral part of the role. Required Qualifications The ideal CSM candidate will demonstrate outstanding abilities as a relationship manager and mediator, possessing advanced skills in resolving complex issues to achieve mutually beneficial outcomes for both clients and eGroup Enabling Technologies. The following experience and/or skills are requirements for this role: Education Bachelor's degree in Business, Communications, or Marketing with notable experience in a technical capacity or technical degree (Information Technology, Computer Science, etc.) with relevant experience in customer relationship management. Equivalent combination of experience and/or education as substitute for a formal degree. Formal training and certifications in fields relevant to CX a plus. Experience 2+ years in a direct customer facing, customer success role. 2+ years experience with an IT consulting organization. Experience in creating and implementing successful CX programs. Experience in developing organizational strategies leveraging IT investments. Experience in developing internal success programs. Knowledge, Skills and Abilities Knowledge of CX best practices and methodologies. Knowledge of the IT industry, including current and relevant trends and topics. Extremely high level of trustworthiness and integrity in dealing with both internal and external clients. High levels of passion, energy, and client empathy. Exceptional planning and organizational skills. High degree of foresight and anticipation when working with clients. Creative and visionary approach to CX methodologies and delivery. Skilled interpersonal communicator, adept in mediating complex and often difficult conversations between end customers and disparate internal departments. Passion for betterment of the organization through creation and implementation of internal CX strategies. Working Conditions This role and eGroup are a 100% remote environment: Candidates should have access to a productive work environment with the ability to complete work entirely on a computer. Appropriate hardware will be provided by eGroup. Access to a strong internet connection is essential. Video communication is common in this role, so suitable presentation and environment a must. Minimal travel (less than 10-15%) may occasionally be required for this role. Complete the required questionnaire and you will be contacted with next steps: Hiring Questionnaire

QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With the recent acquisition of Kavida.ai, QAD is fast-tracking its Champion AI roadmap. We are introducing agentic AI "digital workers" that automate critical procurement workflows, improve supply-chain reliability, and free up to 50% of a buyer's workday. We are looking for elite "hunters" to lead this charge. Job Description The Role This is not a transactional sales role. You will be selling Agentic AI Workers (Champions) into the heart of industrial manufacturing. You will own the full enterprise sales cycle, selling to Heads of Procurement, Supply Chain Directors, and COOs who are under immense pressure to modernize their sourcing and post-PO execution. What You'll Be Selling You will own the "Point of the Spear" for the Champion AI Platform: The RFQ Agent: Compressing sourcing cycles from weeks to hours by automating supplier chasing and quote validation. The Post-PO Agent: A digital worker that owns order confirmations, exception handling, and supply assurance to materially lower production risk. Key Responsibilities Execute the "Hunter" Playbook: Target and pursue net-new customers within the Industrial, Aerospace, and Automotive sectors. MEDDPICC Mastery: Lead disciplined deal inspection and qualification. If you don't live by your close plans, this isn't the role for you. Value-Based Narratives: Translate "Agentic AI" into hard financial outcomes-ROI based on cost avoidance, productivity gains, and risk reduction. Internal Collaboration: Lead your "Pod" (Solution Engineers, Customer Success, and Product) to deliver flawless workshops and Proofs of Value (POV). Qualifications Who You Are (Required Experience) 3+ years of closing experience in complex B2B SaaS (Enterprise or Mid-Market). Industry Fluency: You speak the language of the shop floor and the procurement office (MRPs, ERPs, S2P, Lead Times, AOG). Proven Track Record: Experience closing six-figure deals ($100k+ ARR). Methodology: Expert-level application of MEDDPICC or Challenger Sales. Education: Bachelor's Degree in Business, Supply Chain, or a related field preferred. Additional Information What's In It For You Virtual-First Culture: Work from home with the flexibility to lead in-person meetings in the Los Angeles (Silicon Beach/Manufacturing Corridor) market. Atmosphere of Growth: Join a team where idea-sharing is prioritized over hierarchy. Comprehensive Benefits: Health, dental, vision, and a collaborative culture of smart, hard-working people. Compensation Range - This position will pay a base salary ranging from $100K to $110K with a competitive commission sales. QAD also offers a strong benefits package inclusive of PTO, 401K matching, and Healthcare/Medical Insurance plans. About QAD: QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars - Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) - QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD's DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #LI-Remote

Transform your career with Epicor! As a BisTrack Implementation Consultant, you will take a leadership role in consulting engagements, performing implementation tasks, and producing quality deliverables. You will be responsible for driving implementation deliverables and assisting the Project Manager with organizing and controlling tasks within the work plan. We are seeking applicants with expertise in BisTrack software, a customer-centric approach, and strong communication skills. What you will be doing: Adapt BisTrack product to meet specific customer business needs. Coach and mentor PS Consultants, ensuring consistent and high standards of service delivery. Assist Project Manager in determining direction, timelines, schedules, and activities for an area of the project. Establish solid working relationships throughout the Epicor and Customer organizations. Ensure all deliverables in your area of responsibility are delivered on time and on budget. What you will likely bring: Expertise in all core modules of the BisTrack Software required. 5+ years of experience in Lumber and Building Materials (preferred). 5+ years of consulting experience (preferred). Ability to travel up to 50% Bachelor's degree preferred (or equivalent experience). What could set up apart: Familiarity with BisTrack, including its Schema, Business Intelligence (Smart Views, Smart Objects, Dashboards), and eBusiness agent and settings. Extensive knowledge of the LBM industry, including how customers operate their day-to-day business and knowledge of LBM products, including board foot calculations. Customer-centric, results-oriented, self-starter, and able to work independently. #LI-TO1 #LI-REMOTE About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $94,000 USD Maximum: $151,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Tola Olagbaju

The Senior Consulting Services Project Manager serves as a trusted partner and leader in planning, organizing, managing and delivering client projects. What You Will Be Doing: Coach and mentor Project Managers ensuring consistent and high standards of service delivery. Lead teams responsible for project delivery, financials, and client satisfaction. Maintain overall control of project schedule, resources, budget and scope. Report status of projects regularly, to ensure project deliverables are completed on time. Manage project risks and proactively create mitigation strategies. Ensure that project plans and work products are based on approved and agreed-upon requirements. Plan and manage project resources and funding. Interact and influence members of cross-functional teams. Responsible for ad hoc and large sized projects. What You Will Likely Bring: Advanced organizational, project management and time management skills. Customer centric, results oriented, self-starter and able to work independently. Strong communication, interpersonal and presentation skills. Ability to manage expectations and establishes solid working relationship with Senior Management and executives Mentoring skills May work at client site from time to time. Ability to travel up to 35% What Could Set You Apart: 5+ years applicable experience and demonstrated success/knowledge 3+ years of specialized/industry experience High school diploma Bachelor's degree preferred (or equivalent experience) PMP Certification preferred Can be a member of steering committee #LI-SK #LI-REMOTE About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $105,000 USD Maximum: $178,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Scott Keough, Shobhini Srinivas

Territory Manager | Manufacturing Join Epicor as a Territory Manager! The Territory Manager is responsible for generating KNA (Key New Account) sales in an assigned West coast territory to achieve or exceed the assigned quota. Coordinates cross-functionally to maximize revenue from prospects. Acts as a leader for other team members and uses expert industry knowledge to drive innovation. What you will be doing: Owns the assigned territory strategy and execution based on overall business strategy and territory growth targets Responsible for achieving or exceeding quota for the assigned territory Applies expert knowledge of Epicor products' solutions to the customer and its differentiation with the competition Prospects in the assigned territory to achieve a qualified pipeline of 5X the annual quota Coordinates cross-functionally to maximize revenue from prospects in the assigned territory Acts as an effective sales team leader with the ability to work cross-functionally within and outside of the sales organization Updates and maintains CRM data base and performs weekly, monthly and quarterly reporting for the assigned territory What you likely bring: Proven track record of sales success in the software industry Ability to establish and manage executive level customer relationships Ability to handle multiple complex sales cycles simultaneously Strong interpersonal and communication skills Ability to present technical concepts in a clear manner to customers and sales team Ability to act as a leader to the team and manage cross-functional projects Ability to establish and manage executive level customer relationships Ability to develop and execute sales strategies 8+ years applicable experience and demonstrated Manufacturing success/knowledge 3+ years of specialized ERP experience Bachelor's degree (or equivalent experience) #LI-KT1 #LI-REMOTE About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $120,000 USD Maximum: $204,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Kevin Towers

Join Epicor as a PreSales Solution Engineer! The Solution Engineer serves as a trusted partner to the salesforce (direct and channel) by providing in-depth knowledge of the technical requirements and business use of our Manufacturing products in order to close ERP sales opportunities. This role will be responsible for solutions across our largest Epicor prospects. What you will be doing: Coach and mentor Solution Engineers ensuring consistent and high standards of service delivery Communicate with the sales team on new business opportunities, translate client's technical requirements to solution, drive the technical discussions, deliver custom demonstrations, and implement technical proofs-of-concept Conduct technical presentation of company products, manage POC and trial processes with the clients Establish outstanding business relationships and partnerships with the clients by demonstrating a high level of technical expertise, understand performance characteristics and establish credibility with the clients Influence target clients by presenting company products values and benefits and by demonstrating product architectures and assisting with cost evaluation and pricing issues Gather requirements and present to Product Development team What you will likely bring: Minimum of 7+ years of experience of presales within the ERP industry or equivalent operational ERP experience Background of success in supporting both direct and channel sales Documented experience of giving customer presentations / demonstrations Successful candidates may have worked for companies such as: SAP, Microsoft, Infor, Sage, Oracle, etc. - and may have experience within their partner / reseller communities Netsuite or other ERP companies or Value Added Resellers (VARs). 5+ years applicable experience and demonstrated success/knowledge in the Manufacturing ERP space Bachelor's degree (or equivalent experience) #LI-KT1 #LI-REMOTE About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $105,000 USD Maximum: $178,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Kevin Towers

Company Description: QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. Job Description: This is a remote position within continental US, but we will be prioritizing candidates in EST/CST time zones. Please note: We will not be able to sponsor/transfer visas for this role As the Product Manager for Distribution, you are the "Full-Stack" owner of the value stream connecting our suppliers to our customers. You will move beyond tactical ticket-writing to drive the "Why" and "What" for both customer sales and supplier purchasing capabilities. This role is part of our Functional Product Stream, focused on solving pervasive market problems to drive adoption and revenue.Core ResponsibilitiesYour work is structured around the Product Management Lifecycle (PMLC), focusing on outcome-based decision gates rather than feature output.1. Discovery & Strategy (The "Why") Market Sensing: Conduct biweekly customer and supplier interactions to validate that identified problems are urgent and pervasive.Problem Validation: Use data from Win/Loss reports and Customer Advisory Boards (CAB) to build evidence-based business cases.Opportunity Canvasing: Define the market driver, competitive landscape, and economic impact (ROI) for new distribution initiatives.2. Solution & Design (The "What") Roadmap Ownership: Maintain a 3-year Now/Next/Later roadmap that balances customer sales features, supplier integration, and technical health.Ruthless Prioritization: Apply the RICE framework (Reach, Impact, Confidence, Effort) to the backlog to ensure we focus on "Return on Effort".Constraint Definition: Clearly distinguish between MVP (Technical Prototype) and MLP (Minimum Lovable Product) to prevent scope creep.3. Delivery & Market Alignment (The "How") Squad Leadership: Act as the strategic lead for a group of Autonomous Squads (Atomic Scrum Units), collaborating with a Tech Lead and Product Designer.GTM Readiness: Partner with Product Marketing to ensure Sales, Support, and Customer Success are operationally ready for new releases.Success Analysis: Post-launch, measure actual adoption and revenue against the original business case metrics to decide whether to Pivot, Persevere, or Kill. Qualifications: RequirementsExperience: 5-10 years of experience in Product Management with experience in supply chain, ERP, or distribution software Mindset: High tolerance for ambiguity and a natural curiosity for user problems over technical "purity".Decision Making: Ability to make "Green Light" investment recommendations based on hard data (logs, usage stats) rather than "gut feel".Tooling: Proficiency in Aha! for strategy/roadmapping and Jira for execution management.Success Metrics (KPIs) In a product-led organization, you are measured on Outcomes, not outputs:ARR: Supporting growth goals for sales. Customer Retention: Ensuring users get continuous value from the distribution module.Outcome Achievement: Meeting the specific success criteria defined in your Business Cases (e.g., reducing purchasing lead times).Strategic Alignment: Ensuring 100% of your roadmap items are scalable for multiple customers and not bespoke requests. Additional Information: Compensation Package:* Base pay range: $145,00-165,000 USD Annual (12 Months) base salary + bonus plan * Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity. * U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, unlimited paid-time off, parental leave, and well-being programs. About QAD:QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars - Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) - QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD's DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #LI-Remote">

The PS Client Partner, Principal is a liaison between clients and professional services, growing the client relationship by identifying business opportunities and working with the delivery team executing on contracts within established terms and conditions. The identification, communication and mitigation of project risks is critical to the CP position. What You Will Be Doing: Support the sales process, coordination and execution of product or service delivery projects for clients from initiation through to completion. Contribute to strategic sales planning efforts and achieve regional service sales goals. Formulate business outcomes and value propositions to prospective clients during sales cycle. Evaluate the profitability and potential risks of engagements, recommending client-centric solutions that optimize value while minimizing project risk. Collaborate with internal Epicor teams to strengthen the client relationship with Epicor. Act as a point of escalation for professional services and implementation concerns. Actively participate in project kickoff meetings, planning sessions, and steering committee meetings, either on-site or remotely. Contribute to pre-sales activities including client presentations, services planning, proposal development, and work plan creation. Lead the review and approval process for scoping, planning, cost estimation, and pricing of consulting engagements. Provide guidance and support to team members by sharing best practices and subject matter expertise to help ensure customer value is recognized early in the sales cycle. What You Will Likely Bring: Strong presentation skills, with the ability to confidently engage clients in both in-person and remote sales meetings. Effective communicator across all levels, including customers, consultants, executives, and internal teams. Exceptional organizational, time management, and project sponsorship skills. Capable of managing high-level P&L performance across geography, while maintaining attention to detail on specific projects and forecast accuracy. Analytical thinker, able to assess customer challenges and recommend strategic improvements. Willingness to occasionally work at client sites. Willingness and ability to travel up to 50% based on business needs. What Could Set You Apart: 8+ years of relevant experience with a proven track record of success. 3+ years of industry-specific or specialized experience. Bachelor's degree or equivalent practical experience. About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $120,000 USD Maximum: $204,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Scott Keough

As a BisTrack Technology Consultant, you will serve as a trusted partner and technical leader on client-facing projects, overseeing the installation and successful deployment of Epicor applications. You will be responsible for collaborating with clients and project teams to manage implementations, upgrades, data conversions, and system recoveries. We are seeking applicants with strong troubleshooting skills, technical expertise, and a collaborative spirit to ensure seamless delivery and customer success. What you will be doing: Build strong relationships with customers to understand their needs and environments Define and document technical requirements for implementations and upgrades Provide technical guidance and support to field engineers, technicians, and application support teams in diagnosing, troubleshooting, and debugging software, network, and wireless systems Configure, document, and test software solutions to ensure successful deployment Monitor and facilitate customer adoption of product solutions and functionality Advocate for customers by owning and driving resolution of escalated issues in collaboration with project managers and functional leaders What you will likely bring: Experience with Web Track/Cloud installations and upgrades, BisTrack add-on installations, credit card implementations, offline implementations, and BisTrack performance troubleshooting Strong knowledge of server, hardware, and network technology, with solid troubleshooting methodology Data-driven mindset with a commitment to process and consistent engagement tracking Familiarity with Windows Server, general SQL Server knowledge, and/or SQL DBA experience; XML and FTP skills Previous experience with ERP systems or subscription-based sales models; BisTrack experience preferred What could set up apart: 5+ years of applicable consulting experience with demonstrated success and knowledge; 2+ years of consulting experience preferred High school diploma required; Bachelor's degree preferred (or equivalent experience) #LI-TO1 #LI-REMOTE About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $82,000 USD Maximum: $131,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Tola Olagbaju

The Consulting Services Consultant participates in consulting engagements and assumes responsibility for performing implementation tasks and producing quality deliverables. Assists aligned Project Manager with organizing and controlling tasks within the work plan. Incumbent will work with the client on an independent basis for short-term engagements What You Will Be Doing: Work independently on smaller projects. Interact with members of cross-functional teams. Identifies issues and risks and reports to Project Manager with suggested direction. Ensure that project deliverable are completed on time and anticipate issues or conditions that may impact the original estimate or project budget. Meet utilization targets and complete project deliverables on time. Demonstrate a high level of functional knowledge on the modules associated with their respective certification track. What You Will Likely Bring: Ability to meet utilization targets and completes project deliverables on time Ability to perform work plans, identify resource requirements, establish priorities for available resources, and monitor the performance of project tasks Customer centric, results oriented, self-starter, and able to work independently Strong listening, verbal and written communication skills, including virtual presentations Strong organizational, project management and time management skills Demonstrated knowledge of manufacturing, supply chain, and/or manufacturing accounting concepts Strong background within Manufacturing Purchasing Knowledge of Manufacturing ERP Software (Epicor, Infor, SAP, Netsuite, IFS, etc) Ability to travel up to 30-40% What Could Set You Apart: 2+ years applicable experience and demonstrated success/knowledge Bachelor's degree preferred (or equivalent experience) #LI-SK #LI-REMOTE About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $94,000 USD Maximum: $151,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Drew Wussler, Scott Keough

SWK Technologies is committed to optimizing the technological landscape for businesses through customized software solutions and superior technical support. We are looking for a dedicated On-Site Engineer to join our team, providing hands-on assistance to our clients and ensuring their systems operate smoothly and efficiently. In this role, you will be the face of SWK Technologies to our clients, delivering top-tier technical support and solutions on-site. Your primary responsibilities will include troubleshooting hardware and software issues, performing installations and upgrades, and assisting clients with any technical queries they may have. You will be instrumental in ensuring customer satisfaction, and your expertise will help to foster long-lasting relationships with our clients. If you are a technically skilled individual who enjoys working directly with customers and resolving technical challenges, we would love to hear from you. Requirements Join our diverse and dynamic team to Provide technical assistance with regards to computer hardware and software issues Provide on-site support as needed Resolve client challenges remotely via phone, chat or email Track customer issues and resolutions in our ticketing system Update and maintain client information or documentation in our systems Qualifications: Previous experience in IT Previous Call center experience required Managed Service provider experience preferred Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Benefits Medical, Dental and Vision insurance 401k Retirement Plan Paid Time Off

Join Epicor as a Solution Engineer! As a Solution Engineer for Inventory Planning & Optimization at Epicor, you will be an instrumental, customer-facing member of our Sales team with outstanding presentation skills. Your primary role will be to assist our sales organization to achieve their sales targets by understanding the needs of our customers, strategizing on how to navigate sales cycles, provide software demonstrations of the platform, and lead proof of concepts with prospective customers. You will provide in-depth knowledge of the technical and functional capabilities of our platform to prospects, customers, and partners. You will effectively present our software platform, articulate its key differentiators, and share our value proposition. You will communicate effectively and effortlessly with all participants from executives to end-users. What you will be doing: Prepare for and conduct value driven software demos throughout the sales cycle. Act as a subject matter resource in the sales process during engagement with prospects, customers, and channel partners. Provide business expertise in supply chain planning, demand forecasting, and inventory planning within manufacturing, distribution, and aftermarket parts/MRO verticals. Interpret complex forecasting and inventory planning problems and create simple solutions that address customer gaps. Conduct Proof of Concepts with sales prospects using customer data to identify the financial impact our platform will deliver. Work collaboratively across Epicor's ERP and other application teams to support cross-disciplinary solutions for customers. Qualify and respond to RFIs/RFPs. Travel up to 20% of the time to meet with and demo to prospects, customers, and partners. Develop internal sales curriculum and demo scripts to support the growth & enablement of Epicor's solution engineering teams. Develop and refine demo data sets and associated demo scripts Leverage BI and reporting engine to create dashboards and reports to support demonstrations and available out-of-the-box reports What you will likely bring: Minimum of 3 years of experience of presales within the ERP industry or equivalent operational ERP experience Background of success in supporting both direct and channel sales. Experience in the manufacturing, distribution, or finance industry Documented experience of giving customer presentations / demonstrations Successful candidates may have worked for companies such as: SAP, Microsoft, Infor, Sage, NetSuite or other ERP companies or Value-Added Resellers (VARs). Experience in supply chain planning, demand forecasting, ERP/MRP, and/or B2B analytics software. Detailed knowledge of supply chain planning concepts, technology, and processes. Presales experience selling to and demonstrating software to manufacturing, distribution, and/or aftermarket parts/MRO verticals. Strong oral/written communication, presentation & demo skills 3+ years applicable experience and demonstrated success/knowledge Bachelor's degree (or equivalent experience). #LI-KT1 #LI-REMOTE About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $82,000 USD Maximum: $131,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Kevin Towers

Join Epicor as a Territory Manager! The Territory Manager is responsible for selling the Epicor Connected Worker product, Acadia, to prospects in the markets we serve. Ensure the success of the territories growth targets by setting territory specific strategy and tactics in order to engage, nurture and win with key stakeholders. What you will be doing: Owns the territory strategy and execution based on overall business strategy and territory growth targets. Applies knowledge of Epicor products' solutions to the customer and its differentiation with the competition. Attends local trade events and speaking engagement for key target verticals. Ensures completion of all sales training during onboarding and product updates. Collaborates cross-functionally for opportunity discovery and nurture. Updates and maintains CRM data base and performs weekly, monthly and quarterly reporting for the assigned territory. Some travel is expected in support of sales efforts. What you will likely bring: Proven track record of sales success in the software industry Accomplished track record of selling multi-level to business, technical and IT people Experience in complex, long cycle strategic selling Decisive, action-oriented attitude; ability to own open issues and drive resolution Ability to quickly qualify opportunities and key strategic positions for each new project Ability to build and maintain relationships with senior management of the defined target markets. Ability to communicate clearly (written and verbal), create and present high value deliverables, proposals and presentations to varying audiences 5+ years applicable experience and demonstrated success/knowledge in the Connected Worker space. 2+ years of specialized/industry experience. Experience selling to operations professionals in manufacturing and logistics accounts a plus. #LI-KT1 #LI-REMOTE About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $94,000 USD Maximum: $151,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Kevin Towers

SWK Technologies is on a mission to propel businesses beyond the limitations of conventional technology. Our approach involves examining every aspect of our clients' operations to identify opportunities for enhancing systems. With our extensive expertise in business solutions, we harmoniously integrate ERP, EDI, and WMS software products with customized development and managed network services tailored to fit the unique workflows of each client. We specialize in assisting organizations poised for growth but hindered by inefficient software, IT infrastructure, and workflow processes across departmental silos. As an ERP Consultant specializing in Acumatica, you will play a pivotal role in this process, working directly with our clients to implement solutions that optimize their operations and drive success. We believe that technology should adapt to the way our clients work, and our passionate team is dedicated to making this a reality. If you are a proactive problem-solver looking to make a significant impact on businesses, we invite you to join us in transforming how companies operate and achieve success with seamless technology solutions. Responsibilities Collaborate with clients to understand their unique business requirements and workflows. Implement and configure Acumatica ERP solutions tailored to client needs. Provide training and support for clients to maximize their use of Acumatica. Analyze and optimize existing business processes to improve efficiency and effectiveness. Serve as a liaison between clients and technical teams to ensure seamless integration of solutions. Continuously evaluate and recommend enhancements to the ERP system based on client feedback and industry best practices. Requirements Proven experience as an Acumatica Consultant. Strong understanding of ERP concepts, including distribution, finance, and manufacturing, especially construction. Excellent communication skills to effectively engage with clients and stakeholders. Ability to analyze business processes and identify areas for improvement. Experience in project management and leading Acumatica implementation projects. Technical aptitude to assist with system configuration and troubleshooting issues. Bachelor's degree in Business or Information Technology. Benefits Full time role in a remote first workplace Dental, Life, Medical, Retirement, Vision Salary range is from $80,000-$115,000 annually and is dependent on experience and certifications

Join Our Team and Lead the Way! As a Professional Services Consultant, you will take a leadership role in Prophet 21 consulting engagements, performing implementation tasks and delivering high-quality outcomes. You will be responsible for driving implementation deliverables, supporting project organization, and mentoring peers while working independently with clients. We are seeking applicants with strong project management skills, deep industry knowledge, and a customer-centric mindset. What you will be doing: Lead customer implementations of Prophet 21 software while coaching and mentoring PS Consultants to ensure consistent, high-quality service delivery Collaborate with cross-functional teams and assist Project Managers in defining direction, timelines, schedules, and activities for project areas Establish and maintain strong working relationships across Epicor and customer organizations Estimate project tasks accurately and ensure all deliverables in your area are completed on time and within budget Conduct customer core team training and perform knowledge sharing with peers Support project execution by meeting utilization targets and completing deliverables on schedule Contribute to project planning and control by identifying resource needs and monitoring task performance What you will likely bring: 7+ years of experience in distribution or distribution accounting 5+ years of consulting experience preferred Bachelor's degree preferred (or equivalent experience). Expertise in all core modules of Prophet 21 and demonstrated knowledge across industry verticals Willingness to travel up to 80% What could set you apart: Ability to meet utilization targets and deliver project outcomes on time with strong project management and technical skills Proven ability to plan work, prioritize resources, and monitor task performance effectively Customer-centric, results-driven, and self-motivated with the ability to work independently Strong listening, verbal, and written communication skills, including virtual presentation capabilities Join us at Epicor, where your success is our success. Apply today and be part of a team that values proactive, proud, and collaborative partners! #LI-TO1 #LI-REMOTE About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $94,000 USD Maximum: $151,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Tola Olagbaju

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. Job Description This is a remote position within continental US, but we will be prioritizing candidates in EST/CST time zones. Please note: We will not be able to sponsor/transfer visas for this role As the Product Manager for Distribution, you are the "Full-Stack" owner of the value stream connecting our suppliers to our customers. You will move beyond tactical ticket-writing to drive the "Why" and "What" for both customer sales and supplier purchasing capabilities. This role is part of our Functional Product Stream, focused on solving pervasive market problems to drive adoption and revenue. Core Responsibilities Your work is structured around the Product Management Lifecycle (PMLC), focusing on outcome-based decision gates rather than feature output. 1. Discovery & Strategy (The "Why") Market Sensing: Conduct biweekly customer and supplier interactions to validate that identified problems are urgent and pervasive. Problem Validation: Use data from Win/Loss reports and Customer Advisory Boards (CAB) to build evidence-based business cases. Opportunity Canvasing: Define the market driver, competitive landscape, and economic impact (ROI) for new distribution initiatives. 2. Solution & Design (The "What") Roadmap Ownership: Maintain a 3-year Now/Next/Later roadmap that balances customer sales features, supplier integration, and technical health. Ruthless Prioritization: Apply the RICE framework (Reach, Impact, Confidence, Effort) to the backlog to ensure we focus on "Return on Effort". Constraint Definition: Clearly distinguish between MVP (Technical Prototype) and MLP (Minimum Lovable Product) to prevent scope creep. 3. Delivery & Market Alignment (The "How") Squad Leadership: Act as the strategic lead for a group of Autonomous Squads (Atomic Scrum Units), collaborating with a Tech Lead and Product Designer. GTM Readiness: Partner with Product Marketing to ensure Sales, Support, and Customer Success are operationally ready for new releases. Success Analysis: Post-launch, measure actual adoption and revenue against the original business case metrics to decide whether to Pivot, Persevere, or Kill. Qualifications Requirements Experience: 5-10 years of experience in Product Management with experience in supply chain, ERP, or distribution software Mindset: High tolerance for ambiguity and a natural curiosity for user problems over technical "purity". Decision Making: Ability to make "Green Light" investment recommendations based on hard data (logs, usage stats) rather than "gut feel". Tooling: Proficiency in Aha! for strategy/roadmapping and Jira for execution management. Success Metrics (KPIs) In a product-led organization, you are measured on Outcomes, not outputs: ARR: Supporting growth goals for sales. Customer Retention: Ensuring users get continuous value from the distribution module. Outcome Achievement: Meeting the specific success criteria defined in your Business Cases (e.g., reducing purchasing lead times). Strategic Alignment: Ensuring 100% of your roadmap items are scalable for multiple customers and not bespoke requests. Additional Information Compensation Package: Base pay range: $145,00-165,000 USD Annual (12 Months) base salary + bonus plan Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity. U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, unlimited paid-time off, parental leave, and well-being programs. About QAD: QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars - Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) - QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD's DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #LI-Remote

Join Epicor as a Solution Engineer! The Solution Engineer serves as a trusted partner to the sales force (direct and channel) by providing in-depth knowledge of the technical financial requirements and business use of our products in order to close ERP sales opportunities. This role will be responsible for solutions across Epicor's MFG Financials product. What you will be doing: Communicate with the sales team on new business opportunities, translate client's technical requirements to solution, drive the technical discussions, deliver custom demonstrations, and implement technical proofs-of-concept. Conduct detailed financial & business discovery meetings to uncover customer business drivers and levers for success. Prepare & deliver creative and effective technical presentation of company products, manage POC and trial processes with the clients. Establish outstanding business relationships and partnerships with the clients by demonstrating a high level of technical & financial expertise, understand performance characteristics and establish credibility with the clients. Influence target clients by presenting company products values and benefits and by demonstrating product architectures and assisting with cost evaluation and pricing issues. Gather requirements and present to Product Development team. 30-40% travel when applicable. What you will likely bring: Minimum of 5 years of experience of presales within the ERP industry or equivalent financial ERP experience Self-motivated with a consistent track record of success in supporting both direct and channel sales Strong ability to collaborate with account executives, fellow presales members, and professional services Very organized, analytical, and ability to communicate clearly on key business drivers & finance topics to customer executives Experience in the manufacturing, distribution, services or finance industry Documented frequent experience of giving customer presentations / demonstrations Successful candidates may have worked for companies such as: SAP, Microsoft, Infor, Oracle Netsuite or other ERP companies or Value Added Resellers (VARs) 5+ years applicable experience and demonstrated success/knowledge. 2+ years of accounting or enterprise financial solution experience. Bachelor's degree (or equivalent experience), with preference for accounting, finance or business majors. Bachelor's degree (or equivalent experience). #LI-KT1 #LI-REMOTE About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $82,000 USD Maximum: $131,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Kevin Towers

General information Country United States State Texas City Dallas Job ID 46582 Department Development Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Remote Description & Requirements The Product Manager for Talent Acquisition (TA) is responsible for defining the vision, strategy, and roadmap for our integrated hiring and recruiting software solutions within the broader Human Capital Management (HCM) platform. This role requires a deep understanding of the global talent acquisition landscape, including Applicant Tracking Systems (ATS), Candidate Relationship Management (CRM), and the critical integration points with Core HR, Payroll, and Onboarding modules. The ideal candidate will be a strategic thinker, a passionate user advocate, and a hands-on leader capable of driving execution across engineering, design, sales, and marketing teams. A Day In The Life Includes: * Ensure that product roadmaps and product strategy align with larger Infor business goals. * Prioritize, develop and communicate product roadmaps and strategy to customers, partners, analysts and prospects. * Collaborate with key stakeholders including industry strategy, sales, marketing, support, design and product development on product line strategy. * Drive partnership, platform and integration strategy across the solution. * Keep a pulse on buyers, competitors and larger HCM market. * Set strategic goals and initiatives to strengthen Infor's market position. * Develop metrics to monitor and quantify impact of new capabilities and opportunities for further investment. Basic Qualifications: * Possess a sense of ownership and "CEO of your product" attitude. * Ability to influence multiple stakeholders, achieve strategic goals and evolve product strategy based on research, data, and industry trends. * Previous experience working on HR, payroll, benefits or work technology-related software products. * Previous experience using qualitative and quantitative data to prioritize and drive decision -making. * Comfortable using product, collaboration and development tools such as JIRA and Aha. * Experience in product management, management consulting or related experience in SaaS. * Experience with Agile Scrum development principles and best practices. Preferred Qualifications: * Bachelor's degree in business, computer science, journalism, communications or similar fields. * Direct experience as product manager for talent acquisition software. * Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing. Job Location: US Based (Remote). About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit ************* Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. Fraud Privacy Policy We value your privacy at Infor. You may access our privacy policy here. This employer uses E-Verify. Please visit this website for additional information. E-Verify Illinois: Click here, aquí, or tu.