SWLA Center for Health Services jobs - 71 jobs

JOB TITLE: Pharmacy Delivery Driver DEPARTMENT: Pharmacy SUPERVISED BY: Director of Pharmacy The Pharmacy Delivery Driver is responsible for picking up and delivery of pharmacy prescriptions, packages, medications, and vaccines to homes and designated locations. The driver is responsible for the safe and efficient operation of company-owned vehicles. Daily task and delivery routes are assigned by a supervisor and pharmacy staff. The driver must operate the route efficiently to ensure that scheduled pick- ups and deliveries for the day are completed as intended and must manage time well. Performance is evaluated upon results. EDUCATION, TRAINING AND EXPERIENCE: 1. High school graduate or GED. 2. Hold a current Louisiana Driver's License with no exclusions or citations 3. License will be cleared through the Department of Motor Vehicles and SWLA insurance carrier annually (ODR report). 4. Knowledge of how to handle materials safely, such as prescriptions and vaccines 5. Familiarity with using GPS systems 6. Time management to ensure deliveries are made on schedule 7. Excellent vision and hand-eye coordination to stay safe while driving 8. Physical ability to perform job 9. Prior health care experience preferred 10. Knowledge, understanding, and sensitivity to multicultural groups, encompassing their socio-economic backgrounds 11. Licensure or ability to obtain licensure when background credentials warrant 12. Basic Math skills 13. Education/training or work experience in computer basics 14. Skill in utilizing computers COMMUNICATION ABILITY: 1. Excellent communication skills at level necessary for understanding and relaying information to patients 2. Ability to deal tactfully with personnel, patients, family members, visitors, government agencies/personnel and the public REASONING ABILITY: 1. Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve objectives 2. Skill in analyzing situations accurately and taking effective action. 3. Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating clinic policies and procedures PROFESSIONAL SKILLS: 1. Skill in organizing work, making assignments, and achieving goals and objectives 2. Knowledge of the policies and procedures of the clinic 3. Ability to multi-task and work effectively in a high-stress and fast-moving environment 4. Ability to be culturally sensitive and effective when working with ethnically diverse populations 5. Ability to assume responsibility over assigned work functions 6. Ability to establish and maintain quality control standards 7. Ability to organize priorities and delivery deadlines 8. Ability to work harmoniously with professional and non-professional personnel JOB RESPONSIBILITIES: 1. Prepare medications for delivery or mailing once the prescription has been reviewed and cleared by the pharmacist, including packaging, labelling for delivery/mail-out, and ensuring all required documentation accompanies the order.” 2. Deliver prescriptions to patients at designated address. 3. Assist with the prescription checkout process when not delivering medications 4. Greet patients or customers at the pharmacy window or checkout area. 5. Verify patient identity and ring up prescription orders 6. Handle payment transactions (cash, card, insurance co-pay) as needed and issue receipts. 7. Provide friendly customer service, answer basic questions, and direct patients to the pharmacist or technician for detailed consultation. 8. Pick up patients for clinic appointments and return them to their homes after their clinic visit. 9. Pick-up medications and deliver as needed to designated clinic sites. 10. Meeting delivery deadlines 11. Communicating with staff and other team members to make deliveries 12. Loading and unloading appropriate packages for pick up or delivery 13. Maintaining documentation of deliveries and pickups. 14. Obtaining client or customer signatures when delivery is completed. 15. Responsible for maintaining company vehicle used to deliver medications and prescriptions. 16. All vehicles are for SWLA Center for Health Services business use only and must be parked at the Center when not in use on official business. MISSION AND CUSTOMER SERVICE: 1. Demonstrate the Mission and acts in ways that advance the best interest of the customers entrusted to our care. Positively represents SWLA Center for Health Services (SWLA) in the workplace and the community. 2. Present a professional image: apparel and appearance are appropriate according to SWLA department dress code. 3. Demonstrate effective communication and listens attentively to customer and promptly acts upon requests with consideration for patient privacy. 4. Respect the gifts and talents (the diversity that co-workers bring to their jobs) of each other. Demonstrates effective communication and assists co-workers as necessary. 5. Respect the privacy and confidentiality of the customers we serve, our physicians, co-workers and the community. 6. Practices safe work habits and maintain a safe environment for self, co-workers, patients, and visitors. 7. Work collaboratively to solve problems, improve processes, and develop services. Acts as an advocate for our customers. 8. Complies with organization/department policies and procedures, including but not limited to confidentiality, safety, cooperation/flexibility and attendance. 9. Understands and complies with applicable federal/state laws and Standards of Conduct as related to assigned job duties. 10. Participates in departmental or organizational quality continuous performance improvement activity.

JOB TITLE: Licensed Master Social Worker (LMSW) DEPARTMENT: Behavioral Health SUPERVISED BY: Behavioral Health Supervisor Responsible for providing behavioral health services within an integrated care model. With supervision by a LCSW, this position focuses on delivering counseling, care coordination and social support to patients across diverse populations ensuring access to comprehensive health services. In addition, LMSW will conduct evaluations/assessments, develops treatment plan and provide counseling, coordinates discharge planning, counseling, crisis intervention, resourcing, and case management services which require a high degree of independent decision-making and program administration; record appropriate documentation of services in the electronic health record; initiating and implementing behavioral interventions; Work is performed in an office setting under direct supervision by a LCSW. EDUCATION, TRAINING AND EXPERIENCE: Master's or Doctoral degree in the field of Social Work from an accredited program Possess and maintain Licensure as a LMSW in Louisiana which must be active, unrestricted, current, and complete Maintain CME/CEU requirements necessary for license renewal in Louisiana Clinical experience JOB FUNCTIONS: 1. Knowledgeable with DSM diagnosis and ICD coding and required review and co-sign/formal approval of supervising LCSW or other clinically licensed mental health professional 2. Proficient in the assessment and evaluation of clients to determine their mental health and social service needs, developing treatment plans and providing evidence based counseling and therapeutic interventions to patients under the supervision of an LCSW or other clinically licensed mental health professional 3. Possesses strong understanding of societies and their impact on mental health and able to build and maintain rapport with clients and their supports; is culturally sensitive and effective when working with ethnically diverse populations; researches effective therapeutic treatment modalities 4. Ability to solve problems, monitor and examine patients 5. Knowledgeable of community resources, skilled in organizing work, making assignments, and achieving goals and objectives 6. Effectively applies therapeutic orientations on a case by case basis; seeks out new methods and principles and willing to incorporate them in existing practices 7. Skilled in establishing and maintaining effective working relationships with peers, employees, policy-making bodies, third-party payers, patients, caregivers, and the public 8. Provides consultation to individuals, couples, families, groups and organizations under the supervision of an LCSW or other clinically licensed mental health professional 9. Effectively draft diagnostic impressions by participating in diagnostic processes under the authority of the supervising LCSW or other clinically licensed mental health professional 10. Knowledgeable of the purposes, organization and policies of the communitys health systems sufficient to interact with other health care providers 11. Skilled in multi-tasking, organizing work, making assignments, achieving goals and objectives and work effectively in a high-stress and fast-moving environment 12. Knowledgeable of the policies and procedures of the clinic sufficient to direct its operations and to provide effective patient care 13. Ability to assume responsibility and exercise authority over assigned work functions as well as establishing and maintaining quality control 14. Participates in problem-solving and implementation of plans for departmental improvement 15. Organizes and integrates organizational priorities and deadlines 16. Actively participates in supervision, team meetings, and professional development opportunities 17. Performs other duties as assigned by supervisor. MISSION AND CUSTOMER SERVICE: 18. Demonstrates the Mission and acts in ways that advance the best interest of the customers entrusted to our care. Positively represents SWLA Center for Health Services (SWLA) in the workplace and the community. 19. Presents self professionally: apparel and appearance are appropriate according to SWLA department dress code. 20. Demonstrates effective communication and listens attentively to the customer and promptly acts upon requests with consideration for patient privacy. Keeps the patient informed about their care and treatment in a comfortable atmosphere. 21. Respects the gifts and talents (the diversity that co-workers bring to their jobs) of each other. Demonstrates effective communication and assists co-workers as necessary. 22. Respects the privacy and confidentiality of the customers we serve, our physicians, co- workers and the community. 23. Practices safe work habits and maintain a safe environment for self, co- workers, patients, and visitors. 24. Works collaboratively to solve problems, improve processes, and develop services. Acts as an advocate for our customers. 25. Complies with organization/department policies and procedures, including but not limited to confidentiality, safety, cooperation/flexibility and attendance. 26. Understands and complies with applicable federal/state laws and Standards of Conduct as related to assigned job duties. 27. Participates in departmental or organizational quality. Continuous performance improvement activity. This job description is not all-inclusive. The employee will also perform other reasonable, related business duties as assigned. The Board of Directors and Chief Executive Officer reserve the right to change job responsibilities, duties, and hours as needed to prevail. This document is for management communication only and not intended to imply a written or implied contract of employment. BENEFITS: We offer competitive pay and our benefits package includes: Health Insurance Dental Insurance Vision Insurance Supplemental Insurance Retirement Plan 401k Matching Paid Time Off Paid Sick Leave Paid Holidays Employee Assistance Program SCHEDULE: All medical staff follow our clinic operational hours. Monday: 8:00 am to 5:30 pm Tuesday 8:00 am to 5:30 pm Wednesday 8:00 am to 5:30 pm Thursday 8:00 am to 5:30 pm Friday 8:00 am to 2:00 pm Saturday Closed Sunday Closed

JOB TITLE: Pediatrician DEPARTMENT: Medical SUPERVISED BY: Chief Health Officer SUMMARY: Individual shall be responsible for early years patient care and general childrens health. Pediatrician responsible for managing patient care independently and in concert with other healthcare professionals including physicians, physician assistants, and/or nurse practitioners. In accordance with appropriate standards of medical for the specialty. Individual shall also function as physician of the health care team at the facility. QUALIFICATIONS: The staff physician must be fully licensed to practice in the State of Louisiana with valid DEA license. Board eligible/Board certified in a primary care specialty. Current Neonatal Resuscitation Program Certification (NRP) and Cardiopulmonary resuscitation (CPR) Certification strongly encouraged. EDUCATION, TRAINING AND EXPERIENCE: Medical degree from an accredited medical school or DO degree from an approved osteopathy school. Completed a residency for board eligibility; board certification preferred. Current valid Louisiana medical license and DEA license. Demonstrated knowledge of medical practice principles of specialty. Sensitive to the needs of people of diverse cultural and economic backgrounds. Must give the same level of importance to health maintenance and disease prevention as cure and restoration. Must participate in Centers provider staff meetings, general staff meetings/activities and Quality Assurance. Must continue to meet appropriate standards as required by the SWLA Center for Health Services and Health Provider By-Laws. Must be proficient in the use of the Centricity/ EMR and capable of creating accurate, complete medical records in a timely manner. Must fulfill all NCQA, JCAHO, and SWLA Center for Health Services EMR requirements accurately and within the allowed time frames. JOB RESPONSIBILITIES: Maintain patient confidentiality and patient rights Display punctuality and good attendance at work Work and communicate with patients to satisfy the patient expectations Examine patients to determine presence of disease and to establish preventive health practices. Maintain clinical tracking data for continuity of care Assist the Medical Director with the planning, management and evaluation of health care delivery at the SWLA Center for Health Services Provide continuous care by obtaining hospital privileges and emergency room coverage Actively participate in local, state and national medical associations/societies. Participate in quality assurance patient review committee Records on medical record using POMR system Collect appropriate data for clinical decision-making Maintain current medical records Develop and implement individual work plans May conduct periodic formal assessments and reviews of subordinate's performance Promote health by advising patients concerning diet, hygiene and methods for prevention of disease Participates in community education, staff in-service and committee meetings Exhibit judgment to prevent delays in service provision and avoid serious adverse impact on health status of individuals Participate in SWLA Center for Health Services infection control program Assist in other departments/centers affiliated with SWLA Center for Health Services as needed and/or assigned Serve as laboratory supervisor of the on-site clinic laboratory Perform other related duties as assigned within the realm of clinical training/experience Collaborate with Nurse Practitioners in the same department. BENEFITS: We offer competitive pay, and our benefits package includes: Health Insurance Dental Insurance Vision Insurance Retirement Plan 401k Matching Paid Time Off Paid Sick Leave Paid Holidays Employee Assistance Program Eligible for Loan Repayment/Forgiveness Programs

JOB TITLE: Dental Assistant DEPARTMENT: Dental SUPERVISED BY: Chief Dental Officer This position is a fulltime, non-exempt responsible for assisting the Dentist(s) and Dental Hygienist(s) in the direct provision of primary care dental services to patients of the center. The Dental Assistant is also responsible for sterilization, preparation and inventory control of dental instruments and supplies. EDUCATION, TRAINING AND EXPERIENCE: High school graduate or GED certificate. Completion of accredited course in dental assisting preferred. Ability to attend to multiple tasks at the same time and to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols. Effective oral and written communication skills in English are required. Effective oral communication skills Spanish preferred. Certified Dental Assistant preferred. Current CPR (BLA) required. Requires a comprehensive knowledge of dental assisting techniques and procedures for all phases of general dentistry. Knowledge of modern dental materials. Their storage, handling and applications are required. The Dental Assistant must be cognizant of the expectations and concerns of the centers dental patients and be able to respond in an empathetic and professional manner. The ability to work with persons from a wide diversity of social, ethnic and economic backgrounds is necessary. The Dental Assistant must be able to creatively work with other health care professionals from a variety of disciplines to achieve maximal results for the centers patient forma, a system of integrated primary health care. The ability to distinguish letters and symbols as well the ability to utilize telephones, computer terminals and copiers is required. JOB RESPONSIBILITIES: Assists patients in resolving minor difficulties, answering questions, and giving directions as authorized by the dentist. Chair-side assisting abilities, including four-handed dentistry capability in administration of treatment. Prepare operatory for patient treatment as per Dental Department protocols and dentists specific instructions, including greeting patients and escorting to the operatory. Expose and develop radiographs, knowledge of radiograph software. Compliance with Dental Department directives and protocols relative to Infection Control, Exposure Control and Safety Issues. Maintenance of dental equipment, supplies, clinical area, and thorough knowledge of dental charting software. Place and receive necessary telephone calls consistent with professional maters, clinic business, and patient care. Assist with various clinical and administrative functions of the center, including appropriate utilization of teamwork. Ensure sterility of all re-usable dental instruments in accordance with protocols, including necessary documentation. Ensure proper disposal of all contaminated or potentially contaminated materials. Use of Personal Protective Equipment and universal precautions and maintain a sterile and neat working environment. Attendance to work, processing patients in a timely manner, and can perform job duties with minimal supervision. Supply ordering an inventory record keeping. Reports to work on time and is ready to work in designated work area. Review daily schedule to set up appropriate trays and instruments. Works effectively with all disciplines and corrective criticism from supervisors. Desire to want to lean more or further ones dental knowledge by application of herself. MISSION AND CUSTOMER SERVICE: Demonstrate the Mission and acts in ways that advance the best interest of the customers entrusted to our care. Positively represents SWLA Center for Health Services (SWLA) in the workplace and the community. Present a professional image: apparel and appearance are appropriate according to SWLA department dress code. Demonstrate effective communication and listens attentively to the customer and promptly acts upon requests with consideration for patient privacy. Keep the customer informed about their care and treatment in a comfortable atmosphere. Respect the gifts and talents (the diversity that co-workers bring to their jobs) of each other. Demonstrates effective communication and assists co-workers as necessary. Respect the privacy and confidentiality of the customers we serve, our physicians, co-workers and the community. Practices safe work habits and maintain a safe environment for self, co-workers, patients, and visitors. Work collaboratively to solve problems, improve processes, and develop services. Acts as an advocate for our customers. Complies with organization/department policies and procedures, including but not limited to confidentiality, safety, cooperation/flexibility and attendance. Understands and complies with applicable federal/state laws and Standards of Conduct as related to assigned job duties. Participates in departmental or organizational quality. Continuous performance improvement activity.

JOB TITLE: Patient Access Referral Coordinator DEPARTMENT: Physician Referrals SUPERVISED BY: Chief Nursing Officer/Lead Referral Supervisor requires the employee to know and understand confidentiality and to employ the strictest confidentiality when handling patient information. This position assures successful arrangement and completion of patient referral documents, both internally and externally. EDUCATION, TRAINING AND EXPERIENCE: 1. Minimum of two (2) years of post-high school training in office management or similar course of study and one (1) year of medical office work experience. 2. At least one (1) year of medical terminology. 3. Able to work without supervision. 4. Understand English grammar and office etiquette. 5. Possess clerical skills & able to operate office equipment (e.g. fax, copier, etc.) 6. Demonstrate familiarity with Microsoft office products. 7. Possess Organizational skills and have ability to work under deadlines. 8. Ability to multi-task establishes priorities, works independently and proceeds with objectives without supervision. 9. Clear speech and adequate hearing and vision are necessary to perform functions required in clerical and administrative activities. JOB RESPONSIBILITIES: 1. Answer telephone calls. Uses telephone to make appointments for SWLACHs patients that are referred to other providers for specialty services. Follow up on SWLACHs referrals to hospitals and other providers. 2. Complete referral forms. Mails and/or faxes forms to designated providers. Copy forms and incorporates them into the tracking system. 3. Notify patients of appointments and provide answers to their questions as appropriate. 4. Maintain a record of all outbound referrals and log them into the tracking system. 5. Receive patients records/referrals after service and forwards them to Medical Records for scanning. 6. Complete requests for additional information from providers receiving SWLACHS Referrals. Calls hospitals and physician offices to obtain additional information on referrals to SWLACHS. 7. Assist COO/Referral Supervisor offices with clerical activities. Assist COO with HIPAA activities as required. 8. Assumes additional related functions, when necessary, as assigned. MISSION AND CUSTOMER SERVICE: 1. Demonstrate the Mission and acts in ways that advance the best interest of the customers entrusted to our care. Positively represents SWLA Center for Health Services (SWLA) in the workplace and the community. 2. Present a professional image: apparel and appearance are appropriate according to SWLA department dress code. 3. Demonstrate effective communication and listens attentively to the customer and promptly acts upon requests with consideration for patient privacy. Keep the customer informed about their care and treatment in a comfortable atmosphere. 4. Respect the gifts and talents (the diversity that co-workers bring to their jobs) of each other. Demonstrates effective communication and assists co-workers as necessary. 5. Respect the privacy and confidentiality of the customers we serve, our physicians, coworkers and the community. 6. Practices safe work habits and maintain a safe environment for self, co-workers, patients, and visitors. 7. Work collaboratively to solve problems, improve processes, and develop services. Acts as an advocate for our customers. 8. Complies with organization/department policies and procedures, including but not limited to confidentiality, safety, cooperation/flexibility and attendance. 9. Understands and complies with applicable federal/state laws and Standards of Conduct as related to assigned job duties. 10. Participates in departmental or organizational quality. Continuous performance improvement activity.

JOB TITLE: Women's Health Nurse Practitioner DEPARTMENT: Medical SUPERVISED BY: Chief Health Officer SWLA Center for Health Services, Inc. will use the services of mid-level practitioners to compliment the care being provided by the Physicians employed by the Center. SWLA is seeking a Women's Health Nurse Practitioner who specializes in providing primary and specialty care to women across the lifespan, as well as providing care to pregnant women, to ensure women receive the care they need to maintain their health and well-being. This includes, but not limited to, preventative care such as annual exams and screenings, gynecological exams, management of diabetes and hypertension. EDUCATION, TRAINING AND EXPERIENCE: Masters degree or higher from an accredited Nurse Practitioner program with a Womens Health focus Current WHNP certification (NCC) Active and unrestricted Nurse Practitioner license in the state of practice DEA license and prescriptive authority (or ability to obtain) CPR/BLS certification Experience working in an FQHC or community health setting Bilingual (preferred, not required) Experience serving diverse and underserved populations Strong clinical assessment and diagnostic skills Commitment to patient-centered, trauma-informed care Excellent communication and interpersonal skills Ability to work independently and as part of a multidisciplinary team Familiarity with EHR systems and clinical documentation standards JOB RESPONSIBILTIES: Provide comprehensive womens health services including well-woman exams, gynecologic care, prenatal and postpartum care (as applicable), family planning, and menopause management Diagnose, treat, and manage acute and chronic womens health conditions Perform and interpret diagnostic tests, including Pap smears, STI testing, and pregnancy testing Prescribe medications and treatments in accordance with state and federal regulations Provide patient education on reproductive health, disease prevention, and wellness Collaborate with physicians, behavioral health providers, nurses, and care teams to ensure coordinated care Maintain accurate and timely documentation in the electronic health record (EHR) Participate in quality improvement initiatives and compliance activities Uphold FQHC, HRSA, and organizational policies and standards WORK ENVIRONMENT & PHYSICAL DEMANDS: Clinical setting with direct patient care Ability to sit, stand, and move throughout the clinic day Occasional lifting of supplies or equipment

JOB TITLE: Licensed Professional Counselor (LPC) DEPARTMENT: Behavioral Health SUPERVISED BY: Behavioral Health Director SUMMARY: provide, oversee, and/or administer a wide range of psychosocial evaluations/assessments, diagnostic, counseling therapy, crisis intervention, resourcing, and case management services which require a high degree of independent decision making and program administration; record appropriate documentation of services including patient diagnosis and education, as well as in the electronic health record; initiating and implementing behavioral interventions; Work is performed in an office setting. EDUCATION, TRAINING AND EXPERIENCE: 1. Master's or Doctoral degree in the Mental Health Counseling Field; 2. Possess and maintain Licensure as a Licensed Professional Counselor in Louisiana which must be unrestricted, current, complete, and active; 3. Maintain CME/CEU requirements necessary for license renewal in Louisiana 4. Minimum of one year experience required Job Responsibilities: 1. Highly knowledgeable with DSM diagnosis and ICD coding 2. Possess strong understanding of societies and their impact on mental health 3. Ability to solve problems, monitor and examine patients 4. Knowledgeable of community resources 5. Highly knowledgeable with applying therapeutic orientations on a case by case basis 6. Ability to maintain a good working relationship with colleagues 7. Ability to build and maintain rapport with clients and their supports 8. Highly knowledgeable in the assessment, diagnosis and treatment of mental, emotional, behavioral, and/or addictive disorders and in psychoeducational techniques aimed at the prevention of such disorders 9. Consultation to individuals, couples, families, groups, and organizations 10. Research into more effective therapeutic treatment modalities 11. Cognitive-behavioral, interpersonal, and psychodynamic therapies 12.Knowledge of principles and practices of health care planning and management sufficient to manage, direct and coordinate the operation of a health care organization 13.Knowledge of the purposes, organization and policies of the communitys health systems sufficient to interact with other health care providers 14.Skill in establishing and maintaining effective working relationships with peers, employees, policy-making bodies, third-party payers, patients, caregivers, and the public 15.Skill in organizing work, making assignments, and achieving goals and objectives 16.Knowledge of the policies and procedures of the clinic sufficient to direct its operations and to provide effective patient care 17.Ability to multi-task and work effectively in a high-stress and fast-moving environment 18.Ability to be culturally sensitive and effective when working with ethnically diverse populations 19.Ability to assume responsibility and exercise authority over assigned work functions 20.Ability to establish and maintain quality control standards 21.Ability to organize and integrate organizational priorities and deadlines 22.Ability to work harmoniously with professional and non-professional personnel 23.Ability to seek out new methods and principles and be willing to incorporate them into existing practices 24.Participate in problem-solving and implementation of plans for departmental improvement 25. Demonstrate a desire to learn more and actively pursues that desire for professional development MISSION AND CUSTOMER SERVICE: 1. Demonstrate the Mission and acts in ways that advance the best interest of the customers entrusted to our care. Positively represents SWLA Center for Health Services (SWLA) in the workplace and the community. 2. Present a professional image: apparel and appearance are appropriate according to SWLA department dress code. 3. Demonstrate effective communication and listens attentively to the customer and promptly acts upon requests with consideration for patient privacy. Keep the customer informed about their care and treatment in a comfortable atmosphere. 4. Respect the gifts and talents (the diversity that co-workers bring to their jobs) of each other. Demonstrates effective communication and assists co-workers as necessary. 5. Respect the privacy and confidentiality of the customers we serve, our physicians, co-workers and the community. 6. Practices safe work habits and maintain a safe environment for self, co-workers, patients, and visitors. 7. Work collaboratively to solve problems, improve processes, and develop services. Acts as an advocate for our customers. 8. Complies with organization/department policies and procedures, including but not limited to confidentiality, safety, cooperation/flexibility and attendance. 9. Understands and complies with applicable federal/state laws and Standards of Conduct as related to assigned job duties. 10.Participates in departmental or organizational quality. Continuous performance improvement activity. BENEFITS: We offer competitive pay and our benefits package includes: Health Insurance Dental Insurance Vision Insurance Supplemental Insurance Retirement Plan 401k Matching Paid Time Off Paid Sick Leave Paid Holidays Employee Assistance Program SCHEDULE: All medical staff follow our clinic operational hours. Monday: 8:00 am to 5:30 pm Tuesday 8:00 am to 5:30 pm Wednesday 8:00 am to 5:30 pm Thursday 8:00 am to 5:30 pm Friday 8:00 am to 2:00 pm Saturday Closed Sunday Closed

JOB TITLE: Physician Assistant DEPARTMENT: Medical SUPERVISED BY: Chief Health Officer The ideal candidate has experience assessing and treating individuals with [musculoskeletal injuries]. They will perform physical exams, obtain patient medical histories, order tests, plan treatments, and counsel patients. We invite you to apply to a team that embraces your talents and supports your desire to make a difference by providing outstanding care. EDUCATION, TRAINING AND EXPERIENCE: One or more years of background experience in the related specialty Strong skills in mathematics and statistical analysis Flexible schedule and availability Experience working independently, as a liaison, and as part of a team Active learner with a desire and willingness to continue education and training Understanding of the legal aspects of confidentiality and patient care Skills and qualifications Demonstrated proficiency, which may include licensure and/or certification Knowledge of anatomy, physiology, pathology, and procedural techniques Ability to multitask and work in a fast-paced, team-oriented environment Analytical thinking skills with the ability to investigate and diagnose Competence with technology and ability to use various tools in the clinical setting Professionalism with excellent communication and customer service skills JOB RESPONSIBILITIES: Consults with Chief Health Officer/other physicians on a daily basis to ensure compliance with HRSA, JACHO and NCQA requirements. Consults with physician and other members of the health care team as necessary to ensure that Redesign teams are staffed effectively. Ensures that patient flow meets Redesign benchmarks and cycle times are at or less than 45 minutes. Assumes additional duties when necessary as required by SWLA to meet the goal of providing behavioral health care services. Recommends modifications, additions or deletions of personnel policies to ensure reasonable hours and acceptable working conditions to provide patient care coverage. Initiates and participates in problem solving policy forming conferences for patient care services. Maintains close coordination with all departments to ensure continuity and collaboration of services. Participates in management, medical staff and clinical leaders in the facilitys decision-making process. Plans and recommends to CHO-Health Services Director new facilities or equipment or modifications thereto needed to provide patient care. Perform physical examinations and elicit detailed, accurate patient histories Determine patient conditions based on diagnostic imaging and test results Formulate therapeutic plans and treatments, which may include prescriptions Provide routine procedures such as injections, immunizations, sutures, wound care, aspirations, casting, and blood specimen collection Maintain professional and technical knowledge via Continuing Medical Education credits or equivalent in country of hire Protect patient confidentiality, maintain ethics, and abide by all applicable laws MISSION AND CUSTOMER SERVICE: Demonstrate the Mission and acts in ways that advance the best interest of the customers entrusted to our care. Positively represents SWLA Center for Health Services (SWLA) in the workplace and the community. Present a professional image: apparel and appearance are appropriate according to SWLA department dress code. Demonstrate effective communication and listens attentively to the customer and promptly acts upon requests with consideration for patient privacy. Keep the customer informed about their care and treatment in a comfortable atmosphere. Respect the gifts and talents (the diversity that co-workers bring to their jobs) of each other. Demonstrates effective communication and assists co-workers as necessary. Respect the privacy and confidentiality of the customers we serve, our physicians, co-workers and the community. Practices safe work habits and maintain a safe environment for self, co-workers, patients, and visitors. Work collaboratively to solve problems, improve processes, and develop services. Acts as an advocate for our customers. Complies with organization/department policies and procedures, including but not limited to confidentiality, safety, cooperation/flexibility and attendance. Understands and complies with applicable federal/state laws and Standards of Conduct as related to assigned job duties. Participates in departmental or organizational quality. Continuous performance improvement activity.

Salary: DOE SWLA CENTER FOR HEALTH SERVICES JOB TITLE: Certified Medical Assistant DEPARTMENT: Clinical Services SUPERVISED BY: Clinical Services Manager/Site Supervisor SUMMARY: In keeping with standards recognized by both NCQA Medical Home Recognition and JCAHO, SWLA has a multidisciplinary care team to care for the clinical needs of patients who choose SWLA as their primary care provider. The team consists of physicians, mid-level practitioners and the nursing support which is described in this job description. Given the nature of the duties required by the nursing support personnel, SWLA will recruit and hire applicable personnel in the categories of Medical Assistant, Certified and non-certified. EDUCATION, TRAINING AND EXPERIENCE: High School Graduate. Current certification as a Clinical Medical Assistant. Current BLS Certification. CEUS or equivalent contact hours for re-certification, as applicable. Must successfully complete and pass a competency exam. At least one-year work experience as a Clinical Medical Assistant in an ambulatory outpatient facility preferred. JOB RESPONSIBILITIES: Participates as an integral part of the multidisciplinary care team. Responsible to greet patients and ensure that they do not spend excess waiting time in the exam room. Responsible for the collection of necessary information concerning the patient in order to assist the physician in providing medical care. Necessary information is inclusive of Chief Complaint, any specific physical or clinical complaints that may necessitate cursory evaluation of the patient. Ensure that patients are properly disrobed for the type of visit that they are being evaluated for. Assist the physician with necessary procedures and examinations, gives medications within scope of practice as ordered by the physician, draws laboratory specimens and carries our assigned duties in providing total patient care. Responsible for the interpretation of physicians instructions to the patient and/or family to meet immediate health needs. Responsible for the arrangements for follow-up care when required for patients needs. Responsible for calling the patients who have no-showed their visit, to reschedule their appointments. Responsible for the preparation and maintenance of exam rooms, clinic equipment, supplies and environment for general operations. Participates in training and health promotion activities as a member of the health team. Performs additional duties as prescribed by the Director of Nursing, Chief Medical Officer and assigned Medical Provider. Assumes additional duties when necessary to ensure quality health services are being rendered by clinic. BENEFITS: We offer competitive pay and our benefits package includes: Health Insurance Dental Insurance Vision Insurance Supplemental Insurance Retirement Plan 401k Matching Paid Time Off Paid Sick Leave Paid Holidays Employee Assistance Program

Job DescriptionSalary: JOB TITLE: Family Medicine/Internal Medicine Physician DEPARTMENT: Medical SUPERVISED BY: Chief Health Officer STATUS: Full Time SUMMARY: Individual shall function as a physician member of the health care team rendering quality medical services to all patients in accordance with appropriate standards of medical care specific for the specialty. Individual shall also function as physician of the health care team at the facility. QUALIFICATIONS: The staff physician must be fully licensed to practice in the State of Louisiana with valid DEA license. Board eligible/Board certified in a Primary/Family or Internal medicine specialty. CPR certification strongly encouraged. EDUCATION, TRAINING AND EXPERIENCE: Medical degree from an accredited medical school or DO degree from an approved osteopathy school. Completed a residency for board eligibility; board certification preferred. Current valid Louisiana medical license and DEA license. Demonstrated knowledge of medical practice principles of specialty. Sensitive to the needs of people of diverse cultural and economic backgrounds. Must give the same level of importance to health maintenance and disease prevention as cure and restoration. Must participate in Centers provider staff meetings, general staff meetings/activities and Quality Assurance. Must continue to meet appropriate standards as required by the SWLA Center for Health Services and Health Provider By-Laws. Must be proficient in the use of the Centricity/ EMR and capable of creating accurate, complete medical records in a timely manner. Must fulfill all NCQA, JCAHO, and SWLA Center for Health Services EMR requirements accurately and within the allowed time frames. JOB RESPONSIBILITIES: Maintain patient confidentiality and patient rights Display punctuality and good attendance at work Work and communicate with patients to satisfy the patient expectations Examine patients to determine presence of disease and to establish preventive health practices. Maintain clinical tracking data for continuity of care Assist the Medical Director with the planning, management and evaluation of health care delivery at the SWLA Center for Health Services Provide continuous care by obtaining hospital privileges and emergency room coverage Actively participate in local, state and national medical associations/societies. Participate in quality assurance patient review committee Records on medical record using POMR system Collect appropriate data for clinical decision-making Maintain current medical records Develop and implement individual work plans May conduct periodic formal assessments and reviews of subordinates performance Promote health by advising patients concerning diet, hygiene and methods for prevention of disease Participates in community education, staff in-service and committee meetings Exhibit judgment to prevent delays in service provision and avoid serious adverse impact on health status of individuals Participate in SWLA Center for Health Services infection control program Assist in other departments/centers affiliated with SWLA Center for Health Services as needed and/or assigned Serve as laboratory supervisor of the on-site clinic laboratory Perform other related duties as assigned within the realm of clinical training/experience Collaborate with Nurse Practitioners in the same department. MISSION AND CUSTOMER SERVICE: Demonstrate the Mission and acts in ways that advance the best interest of the customers entrusted to our care. Positively represents SWLA Center for Health Services (SWLA) in the workplace and the community. Present a professional image: apparel and appearance are appropriate according to SWLA department dress code. Demonstrate effective communication and listens attentively to the customer and promptly acts upon requests with consideration for patient privacy. Keep the customer informed about their care and treatment in a comfortable atmosphere. Respect the gifts and talents (the diversity that co-workers bring to their jobs) of each other. Demonstrates effective communication and assists co-workers as necessary. Respect the privacy and confidentiality of the customers we serve, our physicians, co-workers and the community. Practices safe work habits and maintain a safe environment for self, co-workers, patients, and visitors. Work collaboratively to solve problems, improve processes, and develop services. Acts as an advocate for our customers. Complies with organization/department policies and procedures, including but not limited to confidentiality, safety, cooperation/flexibility and attendance. Understands and complies with applicable federal/state laws and Standards of Conduct as related to assigned job duties. Participates in departmental or organizational quality. Continuous performance improvement activity.

JOB TITLE: Pharmacy Delivery Driver DEPARTMENT: Pharmacy SUPERVISED BY: Director of Pharmacy The Pharmacy Delivery Driver is responsible for picking up and delivery of pharmacy prescriptions, packages, medications, and vaccines to homes and designated locations. The driver is responsible for the safe and efficient operation of company-owned vehicles. Daily task and delivery routes are assigned by a supervisor and pharmacy staff. The driver must operate the route efficiently to ensure that scheduled pick- ups and deliveries for the day are completed as intended and must manage time well. Performance is evaluated upon results. EDUCATION, TRAINING AND EXPERIENCE: 1. High school graduate or GED. 2. Hold a current Louisiana Drivers License with no exclusions or citations 3. License will be cleared through the Department of Motor Vehicles and SWLA insurance carrier annually (ODR report). 4. Knowledge of how to handle materials safely, such as prescriptions and vaccines 5. Familiarity with using GPS systems 6. Time management to ensure deliveries are made on schedule 7. Excellent vision and hand-eye coordination to stay safe while driving 8. Physical ability to perform job 9. Prior health care experience preferred 10. Knowledge, understanding, and sensitivity to multicultural groups, encompassing their socio-economic backgrounds 11. Licensure or ability to obtain licensure when background credentials warrant 12. Basic Math skills 13. Education/training or work experience in computer basics 14. Skill in utilizing computers COMMUNICATION ABILITY: 1. Excellent communication skills at level necessary for understanding and relaying information to patients 2. Ability to deal tactfully with personnel, patients, family members, visitors, government agencies/personnel and the public REASONING ABILITY: 1. Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve objectives 2. Skill in analyzing situations accurately and taking effective action. 3. Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating clinic policies and procedures PROFESSIONAL SKILLS: 1. Skill in organizing work, making assignments, and achieving goals and objectives 2. Knowledge of the policies and procedures of the clinic 3. Ability to multi-task and work effectively in a high-stress and fast-moving environment 4. Ability to be culturally sensitive and effective when working with ethnically diverse populations 5. Ability to assume responsibility over assigned work functions 6. Ability to establish and maintain quality control standards 7. Ability to organize priorities and delivery deadlines 8. Ability to work harmoniously with professional and non-professional personnel JOB RESPONSIBILITIES: 1. Prepare medications for delivery or mailing once the prescription has been reviewed and cleared by the pharmacist, including packaging, labelling for delivery/mail-out, and ensuring all required documentation accompanies the order. 2. Deliver prescriptions to patients at designated address. 3. Assist with the prescription checkout process when not delivering medications 4. Greet patients or customers at the pharmacy window or checkout area. 5. Verify patient identity and ring up prescription orders 6. Handle payment transactions (cash, card, insurance co-pay) as needed and issue receipts. 7. Provide friendly customer service, answer basic questions, and direct patients to the pharmacist or technician for detailed consultation. 8. Pick up patients for clinic appointments and return them to their homes after their clinic visit. 9. Pick-up medications and deliver as needed to designated clinic sites. 10. Meeting delivery deadlines 11. Communicating with staff and other team members to make deliveries 12. Loading and unloading appropriate packages for pick up or delivery 13. Maintaining documentation of deliveries and pickups. 14. Obtaining client or customer signatures when delivery is completed. 15. Responsible for maintaining company vehicle used to deliver medications and prescriptions. 16. All vehicles are for SWLA Center for Health Services business use only and must be parked at the Center when not in use on official business. MISSION AND CUSTOMER SERVICE: 1. Demonstrate the Mission and acts in ways that advance the best interest of the customers entrusted to our care. Positively represents SWLA Center for Health Services (SWLA) in the workplace and the community. 2. Present a professional image: apparel and appearance are appropriate according to SWLA department dress code. 3. Demonstrate effective communication and listens attentively to customer and promptly acts upon requests with consideration for patient privacy. 4. Respect the gifts and talents (the diversity that co-workers bring to their jobs) of each other. Demonstrates effective communication and assists co-workers as necessary. 5. Respect the privacy and confidentiality of the customers we serve, our physicians, co-workers and the community. 6. Practices safe work habits and maintain a safe environment for self, co-workers, patients, and visitors. 7. Work collaboratively to solve problems, improve processes, and develop services. Acts as an advocate for our customers. 8. Complies with organization/department policies and procedures, including but not limited to confidentiality, safety, cooperation/flexibility and attendance. 9. Understands and complies with applicable federal/state laws and Standards of Conduct as related to assigned job duties. 10. Participates in departmental or organizational quality continuous performance improvement activity.

Job DescriptionSalary: The Dental Scheduler is responsible for managing the appointment schedules for a dental practice. This role involves coordinating patient appointments, handling inquiries, and ensuring the smooth operation of the dental office's scheduling system. The Dental Scheduler plays a crucial role in maintaining patient satisfaction and optimizing the efficiency of the dental practice Qualifications: High school graduate required. Certification as Dental Assistant a plus. Previous experience in a medical or dental office setting preferred. Must understand basic Medicare/Medicaid and insurance plans. Must understand insurance verification, insurance eligibility and insurance payers. Confident positive manner and appearance. Strong customer service experience. Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft) and Microsoft Office Suite Attention to detail and accuracy in managing patient records and schedules Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle stressful situations calmly and professionally Employ correct grammatical English and write legibly in order to complete appropriate paperwork. ESSENTIAL JOB FUNCTIONS 1. Schedules and confirms patient appointments via phone, email, and in-person 2. Manages the dental office's appointment calendar to maximize efficiency and minimize patient wait times 3. Coordinates with dental staff to ensure availability and proper allocation of appointment slots 4. Answers incoming calls and respond to patient inquiries regarding appointments, treatments, and office policies 5. Provides patients with pre-appointment instructions and post-appointment follow-up information 6. Sends appointment reminders and follow-up messages to patients via phone, email, or text 7. Pays attention to detail in regards to all aspects of job requirements. 8. Maintains accurate and up-to-date patient records in the dental practice management software 9. Verifies patient insurance information and ensures that necessary documentation is completed 4. Assists with patient check-in and check-out processes, including collecting payments and scheduling follow-up appointments. 10. Maintains strictest confidentiality; adheres to all HIPPA guidelines/regulations. 11. Knowledge of Medicare/Medicaid and commercial insurance plan benefits. 12. Works closely with dental assistants, hygienists, and dentists to ensure smooth patient flow and efficient use of resources 13. Communicates any scheduling changes or issues to the dental team promptly 14. Assists with the coordination of treatment plans and referrals to specialists as needed 15. Provides exceptional customer service to patients, addressing their concerns and ensuring a positive experience 16. Handle patient complaints and escalate issues to the Office Manager or appropriate staff when necessary

JOB TITLE: Licensed Master Social Worker (LMSW) DEPARTMENT: Behavioral Health SUPERVISED BY: Behavioral Health Supervisor Responsible for providing behavioral health services within an integrated care model. With supervision by a LCSW, this position focuses on delivering counseling, care coordination and social support to patients across diverse populations ensuring access to comprehensive health services. In addition, LMSW will conduct evaluations/assessments, develops treatment plan and provide counseling, coordinates discharge planning, counseling, crisis intervention, resourcing, and case management services which require a high degree of independent decision-making and program administration; record appropriate documentation of services in the electronic health record; initiating and implementing behavioral interventions; Work is performed in an office setting under direct supervision by a LCSW. EDUCATION, TRAINING AND EXPERIENCE: Master's or Doctoral degree in the field of Social Work from an accredited program Possess and maintain Licensure as a LMSW in Louisiana which must be active, unrestricted, current, and complete Maintain CME/CEU requirements necessary for license renewal in Louisiana Clinical experience JOB FUNCTIONS: 1. Knowledgeable with DSM diagnosis and ICD coding and required review and co-sign/formal approval of supervising LCSW or other clinically licensed mental health professional 2. Proficient in the assessment and evaluation of clients to determine their mental health and social service needs, developing treatment plans and providing evidence based counseling and therapeutic interventions to patients under the supervision of an LCSW or other clinically licensed mental health professional 3. Possesses strong understanding of societies and their impact on mental health and able to build and maintain rapport with clients and their supports; is culturally sensitive and effective when working with ethnically diverse populations; researches effective therapeutic treatment modalities 4. Ability to solve problems, monitor and examine patients 5. Knowledgeable of community resources, skilled in organizing work, making assignments, and achieving goals and objectives 6. Effectively applies therapeutic orientations on a case by case basis; seeks out new methods and principles and willing to incorporate them in existing practices 7. Skilled in establishing and maintaining effective working relationships with peers, employees, policy-making bodies, third-party payers, patients, caregivers, and the public 8. Provides consultation to individuals, couples, families, groups and organizations under the supervision of an LCSW or other clinically licensed mental health professional 9. Effectively draft diagnostic impressions by participating in diagnostic processes under the authority of the supervising LCSW or other clinically licensed mental health professional 10. Knowledgeable of the purposes, organization and policies of the community's health systems sufficient to interact with other health care providers 11. Skilled in multi-tasking, organizing work, making assignments, achieving goals and objectives and work effectively in a high-stress and fast-moving environment 12. Knowledgeable of the policies and procedures of the clinic sufficient to direct its operations and to provide effective patient care 13. Ability to assume responsibility and exercise authority over assigned work functions as well as establishing and maintaining quality control 14. Participates in problem-solving and implementation of plans for departmental improvement 15. Organizes and integrates organizational priorities and deadlines 16. Actively participates in supervision, team meetings, and professional development opportunities 17. Performs other duties as assigned by supervisor. MISSION AND CUSTOMER SERVICE: 18. Demonstrates the Mission and acts in ways that advance the best interest of the customers entrusted to our care. Positively represents SWLA Center for Health Services (SWLA) in the workplace and the community. 19. Presents self professionally: apparel and appearance are appropriate according to SWLA department dress code. 20. Demonstrates effective communication and listens attentively to the customer and promptly acts upon requests with consideration for patient privacy. Keeps the patient informed about their care and treatment in a comfortable atmosphere. 21. Respects the gifts and talents (the diversity that co-workers bring to their jobs) of each other. Demonstrates effective communication and assists co-workers as necessary. 22. Respects the privacy and confidentiality of the customers we serve, our physicians, co- workers and the community. 23. Practices safe work habits and maintain a safe environment for self, co- workers, patients, and visitors. 24. Works collaboratively to solve problems, improve processes, and develop services. Acts as an advocate for our customers. 25. Complies with organization/department policies and procedures, including but not limited to confidentiality, safety, cooperation/flexibility and attendance. 26. Understands and complies with applicable federal/state laws and Standards of Conduct as related to assigned job duties. 27. Participates in departmental or organizational quality. Continuous performance improvement activity. This job description is not all-inclusive. The employee will also perform other reasonable, related business duties as assigned. The Board of Directors and Chief Executive Officer reserve the right to change job responsibilities, duties, and hours as needed to prevail. This document is for management communication only and not intended to imply a written or implied contract of employment. BENEFITS: We offer competitive pay and our benefits package includes: Health Insurance Dental Insurance Vision Insurance Supplemental Insurance Retirement Plan 401k Matching Paid Time Off Paid Sick Leave Paid Holidays Employee Assistance Program SCHEDULE: All medical staff follow our clinic operational hours. Monday: 8:00 am to 5:30 pm Tuesday 8:00 am to 5:30 pm Wednesday 8:00 am to 5:30 pm Thursday 8:00 am to 5:30 pm Friday 8:00 am to 2:00 pm Saturday Closed Sunday Closed

JOB TITLE: Patient Access Referral Coordinator DEPARTMENT: Physician Referrals SUPERVISED BY: Chief Nursing Officer/Lead Referral Supervisor requires the employee to know and understand confidentiality and to employ the strictest confidentiality when handling patient information. This position assures successful arrangement and completion of patient referral documents, both internally and externally. EDUCATION, TRAINING AND EXPERIENCE: 1. Minimum of two (2) years of post-high school training in office management or similar course of study and one (1) year of medical office work experience. 2. At least one (1) year of medical terminology. 3. Able to work without supervision. 4. Understand English grammar and office etiquette. 5. Possess clerical skills & able to operate office equipment (e.g. fax, copier, etc.) 6. Demonstrate familiarity with Microsoft office products. 7. Possess Organizational skills and have ability to work under deadlines. 8. Ability to multi-task establishes priorities, works independently and proceeds with objectives without supervision. 9. Clear speech and adequate hearing and vision are necessary to perform functions required in clerical and administrative activities. JOB RESPONSIBILITIES: 1. Answer telephone calls. Uses telephone to make appointments for SWLACHs patients that are referred to other providers for specialty services. Follow up on SWLACHs referrals to hospitals and other providers. 2. Complete referral forms. Mails and/or faxes forms to designated providers. Copy forms and incorporates them into the tracking system. 3. Notify patients of appointments and provide answers to their questions as appropriate. 4. Maintain a record of all outbound referrals and log them into the tracking system. 5. Receive patients records/referrals after service and forwards them to Medical Records for scanning. 6. Complete requests for additional information from providers receiving SWLACHS Referrals. Calls hospitals and physician offices to obtain additional information on referrals to SWLACHS. 7. Assist COO/Referral Supervisor offices with clerical activities. Assist COO with HIPAA activities as required. 8. Assumes additional related functions, when necessary, as assigned. MISSION AND CUSTOMER SERVICE: 1. Demonstrate the Mission and acts in ways that advance the best interest of the customers entrusted to our care. Positively represents SWLA Center for Health Services (SWLA) in the workplace and the community. 2. Present a professional image: apparel and appearance are appropriate according to SWLA department dress code. 3. Demonstrate effective communication and listens attentively to the customer and promptly acts upon requests with consideration for patient privacy. Keep the customer informed about their care and treatment in a comfortable atmosphere. 4. Respect the gifts and talents (the diversity that co-workers bring to their jobs) of each other. Demonstrates effective communication and assists co-workers as necessary. 5. Respect the privacy and confidentiality of the customers we serve, our physicians, coworkers and the community. 6. Practices safe work habits and maintain a safe environment for self, co-workers, patients, and visitors. 7. Work collaboratively to solve problems, improve processes, and develop services. Acts as an advocate for our customers. 8. Complies with organization/department policies and procedures, including but not limited to confidentiality, safety, cooperation/flexibility and attendance. 9. Understands and complies with applicable federal/state laws and Standards of Conduct as related to assigned job duties. 10. Participates in departmental or organizational quality. Continuous performance improvement activity.

JOB TITLE: Dental Assistant DEPARTMENT: Dental SUPERVISED BY: Chief Dental Officer This position is a fulltime, non-exempt responsible for assisting the Dentist(s) and Dental Hygienist(s) in the direct provision of primary care dental services to patients of the center. The Dental Assistant is also responsible for sterilization, preparation and inventory control of dental instruments and supplies. EDUCATION, TRAINING AND EXPERIENCE: High school graduate or GED certificate. Completion of accredited course in dental assisting preferred. Ability to attend to multiple tasks at the same time and to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols. Effective oral and written communication skills in English are required. Effective oral communication skills Spanish preferred. Certified Dental Assistant preferred. Current CPR (BLA) required. Requires a comprehensive knowledge of dental assisting techniques and procedures for all phases of general dentistry. Knowledge of modern dental materials. Their storage, handling and applications are required. The Dental Assistant must be cognizant of the expectations and concerns of the centers dental patients and be able to respond in an empathetic and professional manner. The ability to work with persons from a wide diversity of social, ethnic and economic backgrounds is necessary. The Dental Assistant must be able to creatively work with other health care professionals from a variety of disciplines to achieve maximal results for the centers patient forma, a system of integrated primary health care. The ability to distinguish letters and symbols as well the ability to utilize telephones, computer terminals and copiers is required. JOB RESPONSIBILITIES: Assists patients in resolving minor difficulties, answering questions, and giving directions as authorized by the dentist. Chair-side assisting abilities, including four-handed dentistry capability in administration of treatment. Prepare operatory for patient treatment as per Dental Department protocols and dentists specific instructions, including greeting patients and escorting to the operatory. Expose and develop radiographs, knowledge of radiograph software. Compliance with Dental Department directives and protocols relative to Infection Control, Exposure Control and Safety Issues. Maintenance of dental equipment, supplies, clinical area, and thorough knowledge of dental charting software. Place and receive necessary telephone calls consistent with professional maters, clinic business, and patient care. Assist with various clinical and administrative functions of the center, including appropriate utilization of teamwork. Ensure sterility of all re-usable dental instruments in accordance with protocols, including necessary documentation. Ensure proper disposal of all contaminated or potentially contaminated materials. Use of Personal Protective Equipment and universal precautions and maintain a sterile and neat working environment. Attendance to work, processing patients in a timely manner, and can perform job duties with minimal supervision. Supply ordering an inventory record keeping. Reports to work on time and is ready to work in designated work area. Review daily schedule to set up appropriate trays and instruments. Works effectively with all disciplines and corrective criticism from supervisors. Desire to want to lean more or further ones dental knowledge by application of herself. MISSION AND CUSTOMER SERVICE: Demonstrate the Mission and acts in ways that advance the best interest of the customers entrusted to our care. Positively represents SWLA Center for Health Services (SWLA) in the workplace and the community. Present a professional image: apparel and appearance are appropriate according to SWLA department dress code. Demonstrate effective communication and listens attentively to the customer and promptly acts upon requests with consideration for patient privacy. Keep the customer informed about their care and treatment in a comfortable atmosphere. Respect the gifts and talents (the diversity that co-workers bring to their jobs) of each other. Demonstrates effective communication and assists co-workers as necessary. Respect the privacy and confidentiality of the customers we serve, our physicians, co-workers and the community. Practices safe work habits and maintain a safe environment for self, co-workers, patients, and visitors. Work collaboratively to solve problems, improve processes, and develop services. Acts as an advocate for our customers. Complies with organization/department policies and procedures, including but not limited to confidentiality, safety, cooperation/flexibility and attendance. Understands and complies with applicable federal/state laws and Standards of Conduct as related to assigned job duties. Participates in departmental or organizational quality. Continuous performance improvement activity.

JOB TITLE: Licensed Professional Counselor (LPC) DEPARTMENT: Behavioral Health SUPERVISED BY: Behavioral Health Director SUMMARY: provide, oversee, and/or administer a wide range of psychosocial evaluations/assessments, diagnostic, counseling therapy, crisis intervention, resourcing, and case management services which require a high degree of independent decision making and program administration; record appropriate documentation of services including patient diagnosis and education, as well as in the electronic health record; initiating and implementing behavioral interventions; Work is performed in an office setting. EDUCATION, TRAINING AND EXPERIENCE: 1. Master's or Doctoral degree in the Mental Health Counseling Field; 2. Possess and maintain Licensure as a Licensed Professional Counselor in Louisiana which must be unrestricted, current, complete, and active; 3. Maintain CME/CEU requirements necessary for license renewal in Louisiana 4. Minimum of one year experience required Job Responsibilities: 1. Highly knowledgeable with DSM diagnosis and ICD coding 2. Possess strong understanding of societies and their impact on mental health 3. Ability to solve problems, monitor and examine patients 4. Knowledgeable of community resources 5. Highly knowledgeable with applying therapeutic orientations on a case by case basis 6. Ability to maintain a good working relationship with colleagues 7. Ability to build and maintain rapport with clients and their supports 8. Highly knowledgeable in the assessment, diagnosis and treatment of mental, emotional, behavioral, and/or addictive disorders and in psychoeducational techniques aimed at the prevention of such disorders 9. Consultation to individuals, couples, families, groups, and organizations 10. Research into more effective therapeutic treatment modalities 11. Cognitive-behavioral, interpersonal, and psychodynamic therapies 12.Knowledge of principles and practices of health care planning and management sufficient to manage, direct and coordinate the operation of a health care organization 13.Knowledge of the purposes, organization and policies of the communitys health systems sufficient to interact with other health care providers 14.Skill in establishing and maintaining effective working relationships with peers, employees, policy-making bodies, third-party payers, patients, caregivers, and the public 15.Skill in organizing work, making assignments, and achieving goals and objectives 16.Knowledge of the policies and procedures of the clinic sufficient to direct its operations and to provide effective patient care 17.Ability to multi-task and work effectively in a high-stress and fast-moving environment 18.Ability to be culturally sensitive and effective when working with ethnically diverse populations 19.Ability to assume responsibility and exercise authority over assigned work functions 20.Ability to establish and maintain quality control standards 21.Ability to organize and integrate organizational priorities and deadlines 22.Ability to work harmoniously with professional and non-professional personnel 23.Ability to seek out new methods and principles and be willing to incorporate them into existing practices 24.Participate in problem-solving and implementation of plans for departmental improvement 25. Demonstrate a desire to learn more and actively pursues that desire for professional development MISSION AND CUSTOMER SERVICE: 1. Demonstrate the Mission and acts in ways that advance the best interest of the customers entrusted to our care. Positively represents SWLA Center for Health Services (SWLA) in the workplace and the community. 2. Present a professional image: apparel and appearance are appropriate according to SWLA department dress code. 3. Demonstrate effective communication and listens attentively to the customer and promptly acts upon requests with consideration for patient privacy. Keep the customer informed about their care and treatment in a comfortable atmosphere. 4. Respect the gifts and talents (the diversity that co-workers bring to their jobs) of each other. Demonstrates effective communication and assists co-workers as necessary. 5. Respect the privacy and confidentiality of the customers we serve, our physicians, co-workers and the community. 6. Practices safe work habits and maintain a safe environment for self, co-workers, patients, and visitors. 7. Work collaboratively to solve problems, improve processes, and develop services. Acts as an advocate for our customers. 8. Complies with organization/department policies and procedures, including but not limited to confidentiality, safety, cooperation/flexibility and attendance. 9. Understands and complies with applicable federal/state laws and Standards of Conduct as related to assigned job duties. 10.Participates in departmental or organizational quality. Continuous performance improvement activity. BENEFITS: We offer competitive pay and our benefits package includes: Health Insurance Dental Insurance Vision Insurance Supplemental Insurance Retirement Plan 401k Matching Paid Time Off Paid Sick Leave Paid Holidays Employee Assistance Program SCHEDULE: All medical staff follow our clinic operational hours. Monday: 8:00 am to 5:30 pm Tuesday 8:00 am to 5:30 pm Wednesday 8:00 am to 5:30 pm Thursday 8:00 am to 5:30 pm Friday 8:00 am to 2:00 pm Saturday Closed Sunday Closed

JOB TITLE: Family Nurse Practitioner DEPARTMENT: Medical SUPERVISED BY: Chief Health Officer SWLA Center for Health Services, Inc. will use the services of mid-level practitioners to compliment the care being provided by the Physicians employed by the Center. For purposes of this job description, a nurse practitioner is an advanced practice nurse that helps with aspects of patient care, including diagnosis, treatments and consultations. They will work with the other clinical staff at SWLA only in the ambulatory setting and can perform independently in collaboration with the physician who has certified them collaborative agreement. Based on HRSA guidelines, Advance Practice Nurses (Nurse Practitioners) are expected to complete an appropriate number of patient encounters per year. They are expected to have a valid Louisiana Nursing license and DEA number. They must, on an annual basis, obtain the necessary continuing education credits to maintain their license in good standing. Must maintain certification in Basic Life Support and Advanced Cardiac Life Support. EDUCATION, TRAINING AND EXPERIENCE: 1. Graduation from an accredited school of nursing or a nurse practitioner program recognized by the Louisiana State Board of Nursing. 2. Hold an advanced or graduate nursing degree or an APRN certification and current with the LSBN requirements for CEUs. 3. Hold a current, unencumbered LA license to practice nursing and advanced practice registered nursing. 4. Experience in writing policies and procedures. 5. Proficient in Microsoft Word and Excel. 6. Ability to relate with effectiveness to employees of the Health Center. 7. Critical thinking skills and an ability to work through processes in an objective manner. 8. Sufficient experience to carry out the duties of this position. 9. Knowledge of Health Center Practice management and EMR platforms. JOB RESPONSIBILITIES: 1. Obtains complete medical history from patient, and/or family, and /or previous medical record, etc. 2. Prescribes medications according to therapeutic goals and SWLA protocols, explains treatment to patients and families. 3. Assesses, diagnoses, implements treatment, evaluates and monitors patients health status. 4. Performs complete physical examinations on patients. 5. Orders routine and diagnostic lab and x-ray studies according to standing orders. 6. Diagnoses acute and chronic illness based on clinical findings, laboratory and x-ray reports and/or the results of other diagnostic procedures according to approved protocols. 7. Formulates initiates and monitors patient management plans for patients assigned to the Family Nurse Practitioner, using protocols and/or consultation with a supervising physician. 8. Serves as Team Leader of SWLA Redesign Team assigned to practitioner. 9. Refers patients requiring hospitalization or assessment and management of conditions to supervising physicians or appropriate specialists. Follows patients progress with physician. 10. Renders emergency care and treatment including cardiopulmonary resuscitation, starting I-V fluids, medications and sutures lacerations. 11. Consults with physicians and other members of the health care team as necessary. 12. Understands and comply with applicable federal/state laws and standards of conduct as related to assigned job duties. 13. Maintains all patient records to comply with required standards, reviews record regularly and obtains physician counter signatures where necessary. 14. Attends all medical staff meetings and participates in Primary Health Services Center Q/A program. 15. Participates in departmental or organizational quality/continuous performance improvement activity. 16. Attains goals or improvements established for the employee. 17. Consults with Chief Health Officer/other physicians daily to ensure compliance with HRSA, JACHO and NCQA requirements. 18. Consults with physicians and other members of the health care team as necessary to ensure that Redesign teams are staffed effectively. 19. Ensures that patient flow meets Redesign benchmarks and cycle times are at or less 45 minutes. 20. Assumes additional duties, when necessary, as required by SWLA to meet the goal of providing primary health care services. 21. Recommends modifications, additions or deletions of personnel policies to ensure reasonable hours and acceptable working conditions to provide patient care coverage. 22. Initiates and participates in problem solving policy forming conferences for patient care services. Maintains close coordination with all departments to ensure continuity and collaboration of services. 23. Participates in management, medical staff and clinical leaders in the facilitys decision-making process. 24. Plans and recommendations for the CHO-Health Services Director for new facilities or equipment or modifications.

JOB TITLE: Physician Assistant DEPARTMENT: Medical SUPERVISED BY: Chief Health Officer The ideal candidate has experience assessing and treating individuals with [musculoskeletal injuries]. They will perform physical exams, obtain patient medical histories, order tests, plan treatments, and counsel patients. We invite you to apply to a team that embraces your talents and supports your desire to make a difference by providing outstanding care. EDUCATION, TRAINING AND EXPERIENCE: One or more years of background experience in the related specialty Strong skills in mathematics and statistical analysis Flexible schedule and availability Experience working independently, as a liaison, and as part of a team Active learner with a desire and willingness to continue education and training Understanding of the legal aspects of confidentiality and patient care Skills and qualifications Demonstrated proficiency, which may include licensure and/or certification Knowledge of anatomy, physiology, pathology, and procedural techniques Ability to multitask and work in a fast-paced, team-oriented environment Analytical thinking skills with the ability to investigate and diagnose Competence with technology and ability to use various tools in the clinical setting Professionalism with excellent communication and customer service skills JOB RESPONSIBILITIES: Consults with Chief Health Officer/other physicians on a daily basis to ensure compliance with HRSA, JACHO and NCQA requirements. Consults with physician and other members of the health care team as necessary to ensure that Redesign teams are staffed effectively. Ensures that patient flow meets Redesign benchmarks and cycle times are at or less than 45 minutes. Assumes additional duties when necessary as required by SWLA to meet the goal of providing behavioral health care services. Recommends modifications, additions or deletions of personnel policies to ensure reasonable hours and acceptable working conditions to provide patient care coverage. Initiates and participates in problem solving policy forming conferences for patient care services. Maintains close coordination with all departments to ensure continuity and collaboration of services. Participates in management, medical staff and clinical leaders in the facility's decision-making process. Plans and recommends to CHO-Health Services Director new facilities or equipment or modifications thereto needed to provide patient care. Perform physical examinations and elicit detailed, accurate patient histories Determine patient conditions based on diagnostic imaging and test results Formulate therapeutic plans and treatments, which may include prescriptions Provide routine procedures such as injections, immunizations, sutures, wound care, aspirations, casting, and blood specimen collection Maintain professional and technical knowledge via Continuing Medical Education credits or equivalent in country of hire Protect patient confidentiality, maintain ethics, and abide by all applicable laws MISSION AND CUSTOMER SERVICE: Demonstrate the Mission and acts in ways that advance the best interest of the customers entrusted to our care. Positively represents SWLA Center for Health Services (SWLA) in the workplace and the community. Present a professional image: apparel and appearance are appropriate according to SWLA department dress code. Demonstrate effective communication and listens attentively to the customer and promptly acts upon requests with consideration for patient privacy. Keep the customer informed about their care and treatment in a comfortable atmosphere. Respect the gifts and talents (the diversity that co-workers bring to their jobs) of each other. Demonstrates effective communication and assists co-workers as necessary. Respect the privacy and confidentiality of the customers we serve, our physicians, co-workers and the community. Practices safe work habits and maintain a safe environment for self, co-workers, patients, and visitors. Work collaboratively to solve problems, improve processes, and develop services. Acts as an advocate for our customers. Complies with organization/department policies and procedures, including but not limited to confidentiality, safety, cooperation/flexibility and attendance. Understands and complies with applicable federal/state laws and Standards of Conduct as related to assigned job duties. Participates in departmental or organizational quality. Continuous performance improvement activity.

SWLA CENTER FOR HEALTH SERVICES JOB TITLE: Certified Medical Assistant DEPARTMENT: Clinical Services SUPERVISED BY: Clinical Services Manager/Site Supervisor In keeping with standards recognized by both NCQA Medical Home Recognition and JCAHO, SWLA has a multidisciplinary care team to care for the clinical needs of patients who choose SWLA as their primary care provider. The team consists of physicians, mid-level practitioners and the nursing support which is described in this job description. Given the nature of the duties required by the nursing support personnel, SWLA will recruit and hire applicable personnel in the categories of Medical Assistant, Certified and non-certified. EDUCATION, TRAINING AND EXPERIENCE: High School Graduate. Current certification as a Clinical Medical Assistant. Current BLS Certification. CEU'S or equivalent contact hours for re-certification, as applicable. Must successfully complete and pass a competency exam. At least one-year work experience as a Clinical Medical Assistant in an ambulatory outpatient facility preferred. JOB RESPONSIBILITIES: Participates as an integral part of the multidisciplinary care team. Responsible to greet patients and ensure that they do not spend excess waiting time in the exam room. Responsible for the collection of necessary information concerning the patient in order to assist the physician in providing medical care. Necessary information is inclusive of Chief Complaint, any specific physical or clinical complaints that may necessitate cursory evaluation of the patient. Ensure that patients are properly disrobed for the type of visit that they are being evaluated for. Assist the physician with necessary procedures and examinations, gives medications within scope of practice as ordered by the physician, draws laboratory specimens and carries our assigned duties in providing total patient care. Responsible for the interpretation of physician's instructions to the patient and/or family to meet immediate health needs. Responsible for the arrangements for follow-up care when required for patients' needs. Responsible for calling the patients who have “no-showed” their visit, to reschedule their appointments. Responsible for the preparation and maintenance of exam rooms, clinic equipment, supplies and environment for general operations. Participates in training and health promotion activities as a member of the health team. Performs additional duties as prescribed by the Director of Nursing, Chief Medical Officer and assigned Medical Provider. Assumes additional duties when necessary to ensure quality health services are being rendered by clinic. BENEFITS: We offer competitive pay and our benefits package includes: Health Insurance Dental Insurance Vision Insurance Supplemental Insurance Retirement Plan 401k Matching Paid Time Off Paid Sick Leave Paid Holidays Employee Assistance Program