SWORD Health jobs - 51 jobs

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women's health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ******************** Role:As Controller at Sword, you will build and lead the global accounting foundation that enables the leading AI Health company in the world to operate with confidence and discipline while preparing Sword for public-company rigor. You will own the accuracy of our financial reporting, the strength of our internal controls, and the successful delivery of our external audits. This is a highly visible role partnering closely with the Finance leader, Audit Committee, and senior leadership across the business. You will be both a strategist and a builder: leading a talented but junior team, improving systems and processes, and shaping a world-class finance organization as we expand across the US and Europe. If you thrive in fast-growth environments, love simplifying complexity, and want to make a direct impact on the transformation of the healthcare industry, this is a chance to play a defining role in Sword's next chapter. Team:The Finance Team at Sword plays a critical role in maintaining the company's financial health and sustainability as we strive to provide excellent healthcare solutions. Our team manages financial planning, analysis, and reporting, as well as accounting, revenue operations, and procurement. By optimizing resource allocation, ensuring compliance, and driving efficient revenue operations, we offer strategic insights that enable informed decision-making and support Sword's continued growth and impact.We collaborate closely with all teams, providing the financial support needed to drive innovation and achieve organizational goals, while ensuring responsible financial practices and compliance. What you'll be doing: Global Accounting & Controls Leadership: Owns US GAAP-compliant accounting, revenue recognition (ASC 606), and multi-entity consolidation (US+Europe). Manage month-end close, GL integrity, intercompany transactions, and financial reporting accuracy. Maintain internal controls and policies required for future public-company readiness; coordinate closely with InfoSec, IT, and Legal. Prepare and lead annual external audits; manage relationship with external auditors. Ensure compliance with health-care related financial regulations (SOC2, HIPAA-related processes, etc.). Prepare global financial statements and management reporting, partnering with FP&A to drive insights. Present reporting and control environment updates to Audit Committee. Support technical accounting research and implementation of new standards. Revenue & Cost Governance: Track performance and margins across multiple revenue streams and commercial models. Partner with Commercial and Revenue Operations to strengthen systems data integrity (CRM, Billing tool, Contract Data) and ensure accuracy of our utilization-based revenue model. Tax Compliance: Manage US and international tax compliance (VAT, sales tax, income tax). Oversee R&D tax credit processes and documentation. Drive automation and efficiency in tax data collection and filing. Process & System Scaling: Design and improve scalable accounting workflows across AP, AR, payroll, and spend approval. Deploy and optimize financial systems (ERP, spend management, travel). Lead automation to reduce manual work and shorten time-to-close. Team Leadership: Lead and coach a geographically distributed Accounting team (US + Europe). Build capabilities and uplift developing talent; recruit where needed. Strategic Transactions: Ensure accurate accounting for equity transactions, debt financing and fundraising events. Support corporate structuring and M&A integration activities when needed (including, Financial DD, Tax DD, PPA). What you need to have: Bachelor's degree in Accounting/Finance; CPA or equivalent strongly preferred. 10+ years progressive accounting experience with at least 3 years leading teams. Experience at a rapidly scaling startup/scale-up. Strong technical accounting background (US GAAP, ASC 606, multi-country consolidation). Proven success leading financial audits and implementing internal controls. Experience from a public accounting firm is a plus. Hands-on experience across AP, AR, payroll, revenue operations, tax, and reporting (including complex intercompany setups). Experience operating across multiple countries/entities (US + European countries preferred). Demonstrated success improving systems, processes, and close timelines. Ability to thrive in a dynamic high-growth environment with evolving priorities. IPO or SOX readiness involvement. What we would love to see: Netsuite + Zip/Ramp + Navan experience. Experience integrating acquisitions or new legal entities. Familiarity with healthcare regulatory environments. To ensure you feel good solving a big Human problem, we offer: A stimulating, fast-paced environment with lots of room for creativity. A bright future at a promising high-tech startup company. Career development and growth, with a competitive salary. The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare. A flexible environment where you can control your hours (remotely) with unlimited vacation. Access to our health and well-being program (digital therapist sessions). Remote or Hybrid work policy. To get to know more about our Tech Stack, check here. US - Sword Benefits & Perks: • Comprehensive health, dental and vision insurance*• Life and AD&D Insurance*• Financial advisory services*• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*• Health Savings Account*• Equity shares*• Discretionary PTO plan*• Parental leave*• 401(k)• Flexible working hours• Remote-first company• Paid company holidays• Free digital therapist for you and your family *Eligibility: Full-time employees regularly working 25+ hours per week Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

About the Role Hinge Health is seeking a Legal Operations Manager to join the legal team. This is an exciting opportunity for a motivated legal ops professional to join the market leader of Digital Health MSK services at a critical phase of the company's growth. The position offers the opportunity to work with a best-in-class Legal Ops function and a dedicated, talented and welcoming group of legal and compliance professionals. As part of the Legal Ops team, the Legal Operations Manager will manage Legal and Compliance team operations by creating, managing, and improving processes for the efficient delivery of legal services by the Legal and Compliance team to stakeholders throughout the company. Duties will include managing strategic and high visibility projects, improving the use of legal technologies, improving workflows, developing process documentation and training. This position will also work cross-functionally across business teams and collaborate with a diverse group of stakeholders to maximize the efficiency of the Legal team, create and execute plans to improve Legal Ops functionality and impact, and scale processes to support our Legal team and enterprise goals. What You'll Accomplish Work cross-functionally in project managing key company-wide initiatives driven by our team, building and tracking project features, milestones, and dependencies Create processes and templates to organize projects, legal advice and document business processes Provide ongoing assistance to various legal functions, including product, commercial, employment and compliance, including managing administration of the company's patent program Build, manage and improve legal self-service and knowledge management resources Establish and maintain key performance indicators (KPIs) and metrics to measure the legal team's performance and efficiency; create and maintain dashboards and reports to provide leadership with insights into legal spend and operational trends Lead the selection, implementation, and management of legal technology solutions, including AI, e-billing, and ticketing systems Oversee the entire outside counsel and legal vendor management lifecycle, including onboarding, billing, and performance tracking; manage and administer the legal team's billing platform Develop and manage the legal department's annual budget and forecasting processes in collaboration with Finance Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications B.A. or B.S. degree and legal operations management experience 2-3+ years experience in the areas of legal operations or project management, in-house or at a law firm preferred Able to develop project plans and timelines, align key stakeholders and drive project completion Experience breaking down processes and identifying key pain points to support business improvements Able to prioritize effectively and handle multiple projects simultaneously Detail-oriented, well-organized, and able to prioritize multiple high-importance activities, driving results Exercise sound judgment, learn quickly and work well under time pressures Preferred Qualifications Experience working with a healthcare technology company Able to provide executive-level project management Proactive, resourceful and able to function independently with minimal supervision Excellent oral and written communication, research, interpersonal and organizational skills Able to cover a wide range and level of tasks - from thinking strategically to troubleshooting detail where needed Desire and aptitude for learning new concepts on the job and taking on new responsibilities Previous experience managing IP programs Strong understanding of legal department metrics, budgeting, and financial analysis Legal operations certification (e.g., CLOC, ACC Legal Ops) or Project Management Certification Experience with legal technology: Legal e-billing software (e.g., Brightflag, Legal Tracker, Team Connect, Passport, SimpleLegal, Onnit) Contract lifecycle management or CLM (e.g., home-grown systems, Ironclad, Salesforce) Workflow automation (e.g., Tonkean, Streamline, Checkbox) Legal AI tools (e.g., GC AI, Ivo, Luminance) Knowledge management software Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $118,400 - $177,600. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post-surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You'll Love About Us Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. #J-18808-Ljbffr

About the Role We are seeking a highly skilled Quality Consultant to join our Care Quality team at Hinge Health. In this role, you will support our Care Team Operations department by executing quality review protocols, producing actionable reporting, and driving system improvements across Physical Therapy, Health Coaching, Onboarding, and Support. You will report to the Senior Manager, Quality Assurance and work closely with cross-functional teams, including Product, Member Success, Learning & Development, and adjacent functions. This position is crucial in helping us ensure safe, effective, member-centered, timely, efficient, and equitable care delivery, contributing to the overall success of the company. What You'll Accomplish * Execute cross-functional quality reviews for care interactions (e.g., video visits, messaging, documentation) to ensure adherence to quality standards and protocols. * Translate review findings into actionable feedback and support continuous improvement across care teams. * Maintain and update quality rubrics, review protocols, and data collection templates to ensure downstream analyses and dashboards are accurate and efficient. * Build, validate, and update quality review rubrics and protocols, ensuring alignment with evidence-based and external quality standards. * Analyze qualitative and quantitative findings from reviews and deliver clear, actionable feedback to care team members and leaders. * Partner with Product, Physical Therapy, Member Success, Learning & Development, and other functions to assess performance, close gaps, and improve workflow and member experience. * Produce accurate, executive-ready reporting (summaries, dashboards) that identifies root causes, prioritizes recommendations, and tracks remediation through completion. * Conduct targeted audits of documentation and member interactions; support identification, tracking, and closure of corrective and preventive actions (CAPA) in alignment with QMS procedures. * Contribute to outcomes measurement strategy by recommending standards-aligned tools and low-burden, evidence-based measures that demonstrate program effectiveness. * Use AI tools responsibly to improve review speed and consistency; apply oversight levels, fairness checks, and data-handling requirements per Care Quality's AI policy. * Plan, sample, and execute quality review studies across modalities; apply standardized scoring; ensure data integrity and traceability of quality records. * Synthesize findings into concise reports and debriefs; escalate risks; and coordinate corrective and preventive actions with accountable owners. * Monitor quality metrics and composite scoring to identify trends and system-level opportunities; document insights for management review inputs. * Maintain compliance with QMS-controlled documents, SOPs, and audit readiness; contribute artifacts and evidence for internal/external audits. * Coach reviewers and care team contributors on rubric application and best practices; provide timely, constructive, growth-oriented feedback. * Lead data management for Quality: define and maintain data dictionaries and sampling frames; ensure data integrity, lineage, and governance; implement appropriate PHI safeguards, access controls, and retention; build and maintain source-of-truth datasets and dashboards; partner with DS/Analytics to automate ingestion, quality checks, and documentation; track change logs to preserve audit readiness. Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications * 2+ years of experience in healthcare quality assurance, clinical operations, or a related field. * Experience executing quality review protocols and audits in a healthcare or digital health environment. * Proficiency in analyzing qualitative and quantitative data and producing actionable reports. * Familiarity with HIPAA and healthcare privacy standards. * Experience working cross-functionally with clinical and non-clinical teams. Preferred Qualifications * Bachelor's degree in a healthcare, science, or quality-related field. * Experience with external healthcare quality frameworks. * Experience using AI-enabled tools for quality review or process improvement. * Demonstrated ability to coach and provide feedback to peers or team members. * Experience supporting or maintaining a Quality Management System (QMS). * Experience with outcomes measurement and reporting in a healthcare setting. * Advanced proficiency in data analysis and dashboard/reporting tools. Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $86,200 - $129,400. About Hinge Health At Hinge Health, we're using technology to scale and automate the delivery of healthcare - starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care - from acute injury, to chronic pain, to post-surgical rehabilitation - through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at ************************** What You'll Love About Us * Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. * Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. * Modern life stipends: Manage your own learning and development * Grow with us through discounted company stock through our ESPP with easy payroll deductions. Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. Workday ID JR1698

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women's health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ******************** Role This role is responsible for the design, development, and execution of the Sales Readiness program for the Payor & Partner Success organization, ensuring the sales team is equipped with the knowledge, content, and skills necessary to accelerate pipeline and drive revenue growth in the payor channel. Team You will be an essential part of the Commercial Enablement team, focused specifically on supporting the Payor and Partner sales organization. You will partner closely with Payor Sales leadership, Marketing, and Product teams to align enablement programs with key business objectives.What you'll be doing: Develop high-impact, "Ready to Sell" content, including battle cards, talk tracks, objection handling guides, and competitive positioning, specifically tailored for the payor buyer. Design and build a comprehensive payor enablement program that drives behavior change and reduces new seller ramp time (in months) Create Health Plan and Payor specific materials to accelerate partnership success. Deliver training and facilitate in-person collaboration with the health plans / payor sales team and external partners, especially around key payor events and business reviews. Establish yourself as a trusted advisor to the Health Plans / Payor sales team, improving seller confidence and increasing win rates. Enforce content templates and a structured approach for product and marketing teams to ensure consistent, on-message internal and external communication. Analyze content utilization and effectiveness to achieve high content utilization rates for internal and external users. What you need to have: Deep Payor Experience, Content Creation Excellence, and Sales Experience5+ years working directly within payor networks or payor-focused organizations. Comprehensive understanding of the payor sales cycle and selling from within a health plan. Fluency in payor economics and value-based care models. Experience navigating both commercial and government (Medicare Advantage) lines of business. Proven track record of training complex healthcare solutions to payor sales teams. (e.g., 3+ years of quota-carrying sales experience selling to payors). Demonstrated ability to translate complex clinical/product information into compelling payor value propositions. Excellence in cross functional communication with product, R&D, marketing, and sales. Ability to travel 10% of time (approximately 1x monthly) for in-person payor team engagement. What we would love to see: A self-starter and strategic thinker who is a collaborative partner to leadership and aligns with Sword's fast-paced, mission-driven culture. Experience with both fully-insured and self-funded employer dynamics Knowledge of broker/consultant influence in payor decisions., and history of developing strong relationships with various influencers in the health plan ecosystem Understanding of the AI Health space competing solutions Experience building and managing content libraries at scale. Ability to leverage AI tools for content creation and personalization. Technical Proficiency: Proficiency with common CRM and deal room platforms. To ensure you feel good about solving a big Human problem, we offer: A stimulating, fast-paced environment with lots of room for creativity A bright future at a promising high-tech startup company Career development and growth, with a competitive salary The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare A flexible environment where you can control your hours (remotely) with unlimited vacation Access to our health and well-being program (digital therapist sessions) Remote or Hybrid work policy To get to know more about our Tech Stack, check here. US - Sword Benefits & Perks: • Comprehensive health, dental and vision insurance*• Life and AD&D Insurance*• Financial advisory services*• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*• Health Savings Account*• Equity shares*• Discretionary PTO plan*• Parental leave*• 401(k)• Flexible working hours• Remote-first company• Paid company holidays• Free digital therapist for you and your family *Eligibility: Full-time employees regularly working 25+ hours per week Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

About the Role As a member of our Growth team, you'll play a central role in making sure that every eligible individual within our client base receives the hyper-customized experience they need to sign up for and stay engaged with Hinge Health. You'll help us scale the operation for our B2C growth channels - including email, direct mail, push, SMS and web - through automation, working as the go-to production expert in platforms such as Iterable. In partnership with our marketing strategy teams (for both acquisition and lifecycle), creative, data science, martech and engineering, you'll act as a key operational strategist in building end-to-end user-focused journeys that allow us to add to the truly moving testimonials pouring in by the day. This role is an individual contributor serving as a senior lead of both execution and technical infrastructure for marketing operations. It supports all channels across the user lifecycle and helps set technical strategy for scaling current operation and standing up new infrastructure. It acts as a mentor to the rest of the team and sets process and documentation for other team members. What You'll Accomplish Lead the design and execution of complex marketing workflows and automation improvements Develop and implement build processes, documentation, and training for focus area; provide feedback and guidance to teammates and other verticals Own process optimization to improve efficiency, reliability, and scalability of campaigns Serve as the business owner for MarTech stack improvements and recommend adoption of new tools or approaches Guide large-scale projects and initiatives that span multiple campaigns or systems Act as a technical operations thought partner for cross functional stakeholders. Proactively partner with engineering, data science, creative, and other backend teams to shape process and infrastructure. Cultivate healthy marketing data that allows us to target the right audiences with the right content at the right time, especially through segmentation Communicate updates to Growth leadership. Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications Bachelor's degree or equivalent experience in marketing, operations, business or related field 7-10 years marketing automation, technical operations, or execution experience. Email service provider (ESP) or marketing automation platform proficiency - Iterable, Braze, Salesforce Marketing cloud, or equivalent Experience in multichannel operations - email, mail, SMS, push or web HTML fluency - editing, manipulating and troubleshooting required but not coding from scratch SQL proficiency Experience working with engineering, product or Martech teams on a marketing operations tech stack Preferred Qualifications Coding proficiency - Cursor, java, google scripts, etc. Experience implementing AI strategies in marketing operations Strong experience with data visualization tools such as Tableau, Mode, Looker, or similar platforms. Advanced skills in Excel, including complex formulas, pivot tables, and data modeling. Email service provider (ESP) or marketing automation platform (MAP) certifications Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $136,000 - $204,000 About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post-surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You'll Love About Us Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. Modern life stipends: Manage your own learning and development Diversity and Inclusion Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in personnel and candidate privacy policy. #J-18808-Ljbffr

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women's health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ******************** Sword Health is looking for an exceptional candidate to join our Growth team as a Data Operations Engineer. This individual will support the integration of clients (self insured employers and health plans) into Sword's solutions by preparing, validating and maintaining data pipelines that can process large volumes of healthcare data. This role is ideal for a motivated, detail-oriented candidate who is eager to learn and ensure that information flows accurately and on time. The mission of our Data Operations team is to deliver high-quality, accurate data that supports Sword's products and clients. We focus on maintaining strong data quality standards, improving operational processes, and ensuring smooth data integrations across the organization.What you'll be doing: ETL (Extract, Transform, Load) Pipelines: Ensure the reliable operation of existing ETL pipelines by monitoring data flows, validating and reconciling data, identifying and resolving issues, and maintaining high standards of data quality across multiple healthcare data sources; Data Validation & Quality Management: Develop and maintain automated validation and cleansing rules to identify and resolve data quality issues such as missing data, mismatched fields, and invalid clinical or billing codes (e.g., ICD, CPT); Monitoring, Alerting & Incident Response: Configure and manage monitoring and alerting mechanisms to detect processing failures, latency issues, and data anomalies in near real time, and drive timely resolution; Issue Investigation & Root Cause Analysis: Lead root-cause analysis for data and pipeline issues, partnering with data engineering and upstream data providers to resolve defects and prevent recurrence; Cross-Functional Collaboration & Process Improvement: Work closely with data engineering, product, customer success, and operations teams to continuously improve data reliability, operational workflows, and documentation. What you need to have: Healthcare Data Expertise: Strong working knowledge of eligibility, medical claims, pharmacy claims, and prior authorization data, including how these datasets are structured, interpreted, and used across the healthcare ecosystem; Data Governance & Compliance: Experience handling Protected Health Information (PHI) in accordance with HIPAA and other applicable regulations, with a solid understanding of data governance, privacy, and security best practices; Data Querying & Analysis: Proven experience writing and optimizing SQL queries to extract, reconcile, and analyze large healthcare datasets in support of operational and data quality needs; Data Operations & Integration Knowledge: Working understanding of ETL processes, data integration workflows, secure data transport (e.g., SFTP), and data encryption, with a focus on operating and supporting existing data pipelines; Cross-Functional & External Collaboration: Comfortable partnering with data engineering, product, customer success, clinical operations, and external vendors or payers to validate requirements, clarify data definitions, support SLAs, and ensure timely, accurate data delivery; Operational Rigor & Problem Solving: Detail-oriented and process-driven, with a strong ability to diagnose issues, reconcile data discrepancies, document workflows, and propose process improvements that reduce recurring errors; Communication & Growth Mindset: Able to translate technical concepts for non-technical stakeholders while engaging deeply with engineers when needed; thrives in a fast-paced, high-growth environment and can manage multiple priorities effectively; AI & Automation Leverage: Leverages AI tools or automation platforms to enhance data operations, detect anomalies, and streamline workflows. What we would love to see: Data Broker & EDI Exposure: Familiarity with data brokers (e.g. Availity, Change Healthcare) or EDI Transactions, especially 270/271 and 834 transactions; Professional Experience: 3-5 years of experience in a data-centric role. To ensure you feel good solving a big Human problem, we offer: A stimulating, fast-paced environment with lots of room for creativity; A bright future at a promising high-tech startup company; Career development and growth, with a competitive salary; The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare; A flexible environment where you can control your hours (remotely) with unlimited vacation; Access to our health and well-being program (digital therapist sessions); Remote or Hybrid work policy. To get to know more about our Tech Stack, check here. US - Sword Benefits & Perks: • Comprehensive health, dental and vision insurance*• Life and AD&D Insurance*• Financial advisory services*• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*• Health Savings Account*• Equity shares*• Discretionary PTO plan*• Parental leave*• 401(k)• Flexible working hours• Remote-first company• Paid company holidays• Free digital therapist for you and your family *Eligibility: Full-time employees regularly working 25+ hours per week Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

About the Role Hinge Health is a digital health company focused on providing innovative, evidence-based solutions for musculoskeletal (MSK) pain. Through a combination of wearable sensors, personalized exercise therapy, and virtual care, Hinge Health helps individuals manage and reduce chronic pain, improving their quality of life while lowering healthcare costs. The company partners with employers and health plans to offer these solutions at scale, improving overall employee health and productivity. Our Brain Health initiatives focus on creating personalized, evidence-based mental wellness experiences that adapt to each member's psychological needs, emotional state, and therapeutic progress. This position is mission-critical for expanding Hinge Health's impact beyond physical therapy into comprehensive mind-body wellness, helping millions achieve better mental health outcomes through innovative AI-powered therapeutic interventions. As the Staff Engineer for the Brain Health team, you will lead the technical architecture and development of innovative mental wellness solutions at Hinge Health. You will collaborate with a multidisciplinary team building agentic AI systems for Cognitive Behavioral Therapy (CBT) and Process-Interpersonal Psychotherapy (PIPT) experiences, while also architecting a unified education service that delivers comprehensive mental health educational content to our members. As a Staff Engineer, you should be passionate about building high-quality software, have a deep understanding of AI systems, and be excited to work on complex challenges at scale. We enjoy a continuous deployment DevOps culture, and take owner-operator pride in supporting our code in production. Our stack includes Go, gRPC, Temporal, AWS, Kubernetes, Docker, PostgreSQL, Redis, Node.js/TypeScript (NestJS), GraphQL, React, and React Native. Our workflow is trunk-based CI/CD, and our security/compliance posture is at the highest standards of healthcare, including HIPAA, HITRUST, SOC 2, and CCPA. What You'll Accomplish * Build and iterate on next-generation therapeutic AI agents that deliver personalized CBT and PIPT interventions with clinically sound, empathetic user experiences. * Architect and scale a unified brain health education platform that personalizes content delivery, tracks progress, and adapts to therapeutic goals. * Define and guide the technical strategy for brain health initiatives in partnership with product, clinical, and engineering leadership. * Design scalable AI architectures for multi-session conversational therapy agents that maintain context, demonstrate emotional intelligence, and adjust interventions based on member progress. * Establish and evolve MLOps practices tailored to mental health AI, including model evaluation, therapeutic effectiveness monitoring, and safety guardrails. * Collaborate with clinical experts to ensure AI interventions align with evidence-based therapeutic protocols and drive measurable clinical outcomes. * Build strong cross-functional partnerships across content, clinical psychology, data science, and platform teams to deliver a cohesive brain health ecosystem. * Optimize system performance and maintain fault-tolerant, scalable infrastructure capable of supporting high-growth AI workloads, while continuously evaluating emerging technologies to improve the platform. Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications * 8+ years of non-internship full time professional software engineering experience, with at least 2 years working on AI platforms, machine learning systems, or data infrastructure * 2+ years of experience in Python (for AI-related work) and Typescript-NestJS (for cloud microservice work) * 2+ years of experience with cloud platforms and containerization tools * 2+years of experience working in distributed systems, microservices architectures, and large-scale data processing * 2+ years of experience in mentoring and leading junior team members, collaborating effectively with cross-functional teams, and contributing to project planning and decision-making Preferred Qualifications * Experience building and maintaining end-to-end AI/ML platforms or services in a cloud environment * Knowledge of infrastructure-as-code tools like Terraform or CloudFormation * Familiarity with data engineering practices and tools (e.g., Spark, Kafka, ETL pipelines) * Excellent communication skills, both written and verbal, with the ability to collaborate across teams and explain technical concepts to non-technical stakeholders * Contributions to open-source AI or software engineering projects Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $193,600 - $290,400. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post-surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You'll Love About Us * Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. * Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. * Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. Workday ID JR1771

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women's health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ******************** Role: All of our PTs work 100% from home. This is a Part-time position with hours fluctuating between 10 hours/week and 20 hours/week. Team: Thrive tackles chronic pain by combining advanced AI with clinical expertise, enabling recovery anytime, anywhere. Each member is paired with a dedicated pain specialist who designs a personalized program and provides ongoing support. Members also receive a Thrive kit, which includes everything needed for effective recovery-featuring a device for interactive, guided sessions with real-time feedback to ensure proper and efficient execution.The Thrive team-spanning Clinical, Product, Marketing, and Operations-collaborates to deliver best-in-class pain care, driving exceptional member outcomes while generating measurable healthcare cost savings for clients.What you'll be doing: Conduct Onboarding video & audio consultations with members at the beginning of their program. Address any high-level questions a member may have on the program and create the foundations for long lasting behavioral change. Process information shared by the member to build a brief for the treatment PT. Create handoff notes for the treatment PT to correctly follow the member. Address any additional questions the treatment PT might have on a member. What you need to have: You need to have DPT (Doctor of Physical Therapy). Must be Fluent in Spanish. Must be licensed physical therapist. At least 3 years of clinical experience. Experience in the treatment of musculoskeletal disorders. Excellent interpersonal skills and ability to engage patients members. Ability to think outside the box and adapt to a hands-off approach. Hard-working and able to handle the pressure of a fast-paced environment. Comfortable working on a flexible schedule, between 10 and 20 hours week. You'd need to share your availability for the following month at least 30 days in advance . What we would love to see: Exceptional interpersonal and communication skills that translate effectively within a digital care environment, enabling strong member engagement. Proven ability to balance clinical responsibilities with a focus on member empowerment, behavioral change, and motivational engagement. Demonstrated resilience and strong work ethic, with the ability to perform effectively in a fast-paced environment. High adaptability to evolving processes, with a proactive and confident approach to change. To ensure you feel good solving a big Human problem, we offer: A stimulating, fast-paced environment with lots of room for creativity. A bright future at a promising high-tech startup company. Career development and growth, with a competitive salary. The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare. A flexible environment where you can control your hours (remotely) with unlimited vacation. Access to our health and well-being program (digital therapist sessions). Remote or Hybrid work policy. To get to know more about our Tech Stack, check here. US - Sword Benefits & Perks: • Comprehensive health, dental and vision insurance*• Life and AD&D Insurance*• Financial advisory services*• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*• Health Savings Account*• Equity shares*• Discretionary PTO plan*• Parental leave*• 401(k)• Flexible working hours• Remote-first company• Paid company holidays• Free digital therapist for you and your family *Eligibility: Full-time employees regularly working 25+ hours per week Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women's health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ******************** The Head of Benefits Strategy role is designed for experienced former employee benefits leaders who join Sword to help power our commercial engine. This role is embedded within the sales organization, serving as both a market-facing thought leader and an internal strategic partner to our Account Executives. The position combines sales strategy, prospect engagement, and industry advocacy to accelerate Sword's impact in the enterprise benefits space. In this role, you'll help build Sword's platform within the broader HR and benefits ecosystem, elevating the company as a category leader in digital MSK and holistic employee health. You'll also participate in shaping product development by providing market insights and strategic feedback that ensure Sword's offerings align with the evolving needs of enterprise buyers.What you'll be doing: Commercial Support & Sales Enablement Partner closely with Account Executives (AEs) to create opportunities, leveraging industry knowledge and personal networks to open doors with benefits leaders. Align to a hybrid model of named accounts and territory, with deep integration into AE workflows. Provide strategic guidance in top pursuits, particularly within Sword's Top 100 accounts and competitive Hinge Health steals. Client & Prospect Engagement Represent Sword in prospect conversations, both in formal client meetings and breakout discussions with key decision-makers. Act as a trusted advisor to buyers, drawing on first-hand experience as a benefits leader to validate Sword's value proposition. Consult with clients on implementation and utilization strategies to drive adoption and maximize program impact. Support enterprise deals by offering peer-to-peer credibility that complements the sales team's expertise. Market Thought Leadership Actively participate in the broader benefits ecosystem through conferences, speaking engagements, and panels. Position Sword as an innovator in digital MSK and employee health benefits by sharing perspectives shaped by lived benefits leadership experience. Provide leadership in building, managing, and strategically leveraging an advisory council to open doors and amplify Sword's market presence. Sales Strategy & Internal Impact Collaborate with sales leadership to shape go-to-market strategies and deal positioning. Provide critical input on messaging, objection handling, and competitive differentiation from the perspective of a former buyer. Manage and strategically leverage a team of fractional advisors organized by client segment to expand reach within the Consultant and Broker community and influence Payers. Serve as an integral member of the selling team, especially in enterprise pursuits. What you need to have: Former Head of Benefits, VP of Total Rewards, or similar benefits leadership role. Extensive network of benefits decision-makers and influencers across Fortune 500/enterprise organizations. Proven ability to communicate with executive buyers and shape large-scale benefits strategies. Background in holistic benefits and wellness strategy, with experience in implementation, risk, and compliance strongly preferred. Former consulting and client-facing experience is a plus. Comfortable operating in both external-facing roles (speaking circuit, client engagements) and internal strategic roles (sales strategy, account planning). Performance & Incentives: While traditional quota may not apply, success in this role is measured by influence on closed-won deals-with particular weight on: Top 100 strategic accounts Competitive displacements High-impact enterprise opportunities Example Metrics: Executive meetings influenced or attended (e.g., quarterly target of X+). Opportunities created or sourced via network. Percentage of Top 100 accounts engaged in a cycle with their direct involvement. Speaking engagements or thought leadership events per quarter. Closed-won revenue influenced, with higher weighting for enterprise and competitive wins. US - Sword Benefits & Perks: • Comprehensive health, dental and vision insurance*• Life and AD&D Insurance*• Financial advisory services*• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*• Health Savings Account*• Equity shares*• Discretionary PTO plan*• Parental leave*• 401(k)• Flexible working hours• Remote-first company• Paid company holidays• Free digital therapist for you and your family *Eligibility: Full-time employees regularly working 25+ hours per week Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women's health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ******************** What you can expect in this role:This is an amazing opportunity to be part of our early days and to make your mark at Sword. To develop great relationships in the healthcare space, to represent a product and platform that are strongly admired, to grow your skills and experience as a business development professional and to create as much success as you can manage. At Sword, your success is up to you. Sword Business Development Representatives partner with sales and marketing to educate potential customers about the Sword solution in order to create and capture demand. As a Sword BDR, you will drive early conversations with consultants and potential clients and uncover important details that will assist the sales team during early stages of the sales process.What you'll be doing: Work closely with the sales team in your assigned territory to help create and execute pipeline growth plans Drive outbound prospecting through account and contact research Work closely with benefit consultants to drive awareness and create connections within local offices Process inbound lead qualification from email campaigns and website inquiries Drive attendance to marketing events, conferences and trade shows. Work within our CRM to track, analyze, and report on sales activities and KPIs while taking ownership in improving and creating various sales-related processes Communicate directly with various points of contact within our partnerships team to advance the sales effort Support the sales team at conferences and in-person meetings What you need to have: Bachelor's Degree preferred At least two years of work experience in a sales development or proven track record of success in a similar role Experience in a customer service and relationship-building role Experience in the benefits, wellness or healthcare or SaaS space Experience in a role that has required curiosity, as well as great conversation and expert listener skills in order to be successful Experience hitting goals both through personal contributions and through collaboration with others Desire to make a difference at Sword Health as well as for our members Track record of resilience and success (can be from business, sports, arts, hobbies, or anything that requires dedication and perseverance) Proficiency in Microsoft Office, Google Apps, LinkedIn, and CRMs (Salesforce) Intellectual curiosity (deeper, open-minded and creative thinking to solve problems) Well-organized and self-motivated behaviors and prove-its that they thrive in environments with limited oversight or managerial intervention Ability to adapt in a hyper growth fast changing environment US - Sword Benefits & Perks: • Comprehensive health, dental and vision insurance*• Life and AD&D Insurance*• Financial advisory services*• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*• Health Savings Account*• Equity shares*• Discretionary PTO plan*• Parental leave*• 401(k)• Flexible working hours• Remote-first company• Paid company holidays• Free digital therapist for you and your family *Eligibility: Full-time employees regularly working 25+ hours per week Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

A leading health technology company based in San Francisco is seeking an Engineering Manager to lead the engineering team responsible for their accounts platform. You will manage a team of engineers, ensure high standards for security and reliability, and drive innovation in identity and authentication systems. The ideal candidate has extensive experience in technology management and is passionate about building high-performing teams. This role requires in-office presence three days a week and offers a competitive salary range of $220,000 - $330,000. #J-18808-Ljbffr

About the Role Hinge Health is a digital health company focused on providing innovative, evidence-based solutions for musculoskeletal (MSK) pain. Through a combination of personalized exercise therapy and virtual care, Hinge Health helps individuals manage and reduce chronic pain, improving their quality of life while lowering healthcare costs. The company partners with employers and health plans to offer these solutions at scale, improving overall employee health and productivity. At Hinge Health, our Care Personalization team is focused on transforming the member experience by infusing every touchpoint, from personalized journeys to proactive communications, with meaningful AI-driven insights. We leverage data to deeply understand the behaviors and patterns that drive member success, using a range of techniques including traditional recommendation systems, clustering, and generative AI. By identifying what works well for our most successful members, we aim to guide others along similar paths, helping them get the most from their experience through timely, intelligent, and tailored support. As a Software Engineer, you'll contribute to the development and maintenance of key components of our AI infrastructure. You'll collaborate with engineers and data scientists to ensure the platform supports the complex needs of AI models and machine learning workflows. What You'll Accomplish * Work with the AI/ML team to integrate models and agents into the platform and ensure smooth deployment. * Write clean, maintainable code with an emphasis on performance, reliability and scalability. * Build and maintain APIs and microservices that enable AI model & agent deployment and data processing. * Troubleshoot and resolve issues related to platform performance, integration, and reliability. * Collaborate with cross-functional teams to understand technical requirements and deliver effective solutions. * Contribute to improving AI platform architecture and workflows based on team needs and industry best practices. Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications * Bachelor's degree in Computer Science or related technical field * 2+ years of experience in software engineering, with a focus on backend or systems development * 1+ years of experience in JavaScript/TypeScript or Python * Hands-on experience with AI/ML technologies such as prediction engines, recommendation systems, kNN searches, categorization and clustering as well as, LLMs, RAG, or agentic AI * Experience working with cloud platforms (AWS, GCP, or Azure) * Experience developing RESTful APIs and services * Experience using Git for version control and collaborating in an agile environment Preferred Qualifications * Advanced degree in AI/ML related field * Familiarity with Generative AI technologies * Experience with Databricks * Solid understanding of database systems and data processing technologies Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $133,800 - $200,600. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post-surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You'll Love About Us * Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. * Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. * Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. Workday ID JR1556

About the Role The Business Operations and Strategy team's mission is to drive key strategic initiatives with the focus on developing company strategy, operations transformation, and program management of key cross‑functional strategic initiatives. As part of this team, we're looking for an individual who can drive both strategic initiatives and operational excellence on key projects. The ideal person is highly analytical with the ability to build robust models and frameworks aimed at problem solving and improvement. This person should also have a proven track record of managing multiple projects at once from discovery phase to execution within prescribed timelines, ensuring all success criteria are met. We're looking for someone who can lead Change Management effectively and influence stakeholders through strategic planning and execution. Example project areas include: New revenue / product strategies (e.g., business case modeling, market / competitor landscaping) Piloting and taking new products to market (e.g., 0 to 1 product developing, scaling new product to full roll‑out) Business outcome management Scaling and transforming operations What You'll Accomplish Strategy: Provide strategic insights to leadership in order to inform the strategic direction of the company: conduct market research (including interviews), drive competitive analyses, and pre‑digest information prior to sharing with executives Operations / Execution: Drives execution of projects, including program management and change management Business Performance Management: Manage the business performance (metrics) / KPIs / SLAs of the business (as applicable to project(s) or role) Hinge Health Hybrid Model We believe that remote work and in‑person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog‑friendly workplace program. Basic Qualifications Strong analytical skills / mindset (e.g., excel, SQL) and written communication 4+ years of business strategy and modeling experience 4+ years of managing time‑sensitive projects 4+ years of experience in at least one of the following: Consulting / Chief of Staff / Investment Banking / BizOps Preferred Qualifications Experience working in a fast paced environment 5-7+ years of Consulting / Chief of Staff / Investment Banking / prior BizOps experience MBA or MPH Healthcare experience Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $129,600 - $194,400. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post‑surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You'll Love About Us Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender‑affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. #J-18808-Ljbffr

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women's health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ************************ You'll Do: Own end-to-end marketing strategy and performance for Sword with your main KPI being enrollments; Lead creative strategy, including execution and direction of assets and copy of enrollment and lifecycle campaigns; Own and further develop tone of voice and voice of the customer; Identify growth opportunities and deploy strategies to mitigate under-performance; Interface with leaders of other business units and drive cross functional projects; Partner with commercial team to support B2B demand generation and top-tier employer and health plan client enrollments; Lead top-of-funnel strategy and execution: positioning and messaging across digital and offline channels; Build and scale ROI-positive performance marketing campaigns across email, direct mail, push, and retargeting; Design and optimize member journeys-from first touch to long-term engagement; Lead CRM and lifecycle marketing strategy, including segmentation, personalization, and testing; Build and manage a high-performing team of marketers, analysts, designers and growth enablement team members (both direct and dotted-line reports); Establish clear KPIs and operational cadences for reporting, iteration, and scale; Act as the voice of the member-bringing empathy, curiosity, and creativity to every decision; Own and drive product marketing announcements to strengthen positioning and brand visibility in the health space. What We're Looking For: A passion for helping people live healthier, pain-free lives; 10 years of marketing experience with a strong background in growth or performance marketing; Experience in both early-stage (scrappy, experimental) and later-stage (scalable, strategic) environments; Experience in B2C or B2B2C marketing, ideally in healthcare, digital wellness, or consumer tech; Analytical and data-driven, with experience using tools like Looker, Google Sheets, and A/B testing frameworks; Experience building high-impact user journeys and optimizing multi-channel funnels; Proven ability to lead and develop high-performing teams; Excellent communication skills - able to distill complex ideas into compelling narratives; Bias toward action, creative problem solving, and ownership; Comfort navigating ambiguity and operating in a very fast-changing environment. To ensure you feel good solving a big Human problem, we offer: A stimulating, fast-paced environment with lots of room for creativity; A bright future at a promising high-tech startup company; Career development and growth, with a competitive salary; The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare; A flexible environment where you can control your hours (remotely) with unlimited vacation; Access to our health and well-being program (digital therapist sessions); Remote or Hybrid work policy. To get to know more about our Tech Stack, check here. US - Sword Benefits & Perks: • Comprehensive health, dental and vision insurance*• Life and AD&D Insurance*• Financial advisory services*• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*• Health Savings Account*• Equity shares*• Discretionary PTO plan*• Parental leave*• 401(k)• Flexible working hours• Remote-first company• Paid company holidays• Free digital therapist for you and your family *Eligibility: Full-time employees regularly working 25+ hours per week Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

About the Role We are seeking a mission-driven Engineering Manager to lead the engineering efforts behind our billing platform and operations. This individual will support a team of engineers (6-10 members) focused on building and maintaining critical billing products and tools. The role will require close collaboration with product, commercial, finance, and operations teams to develop solutions that enable seamless revenue recognition, billing cycles, and client configurations. The ideal candidate will have a strong technical background, experience managing engineering teams, and familiarity with billing systems and processes. They should possess a deep understanding of data models, SQL, and data pipelines (e.g., Databricks) to ensure the accuracy and scalability of billing operations. This role will also require a strategic thinker who can identify opportunities to leverage AI to enhance billing systems and processes, ensuring they are robust and future-ready. You'll have the opportunity to hire, coach, and accelerate individual growth. You'll guide your team toward the right metrics and feedback loops to empower its continuous improvement. As an engineering leader you will be expected to know the ins and outs of your team\'s tech stack. Additionally we expect our leaders to spend ~15% of their time working in the code and merging pull requests regularly. We enjoy a continuous deployment DevOps culture, and take owner-operator pride in supporting our code in production with an on-call rotation. Rotations vary by team. Our production systems rely on React Native, React, Node.js, TypeScript, Nest.js, GraphQL, Docker, Kubernetes, Rails, AWS, Postgres, Redis, Apollo, and Redux. Our workflow is trunk-based CI/CD, and our security/compliance posture is at the highest standards of healthcare, including HIPAA, HITRUST, SOC 2, and CCPA. What You'll Accomplish Lead Billing: Manage the engineering team responsible for revenue-related billing systems, including key integrations across quote-to-cash, invoicing, and reconciliation. Foster High-Performance Teams: Ensure strong team performance through coaching, mentorship, and by fostering a collaborative and inclusive culture. Drive the Delivery Process: Oversee planning workflows such as backlog grooming, sprint prioritization, and retrospectives to ensure consistent, high-quality delivery-while continuously improving system reliability, developer velocity, and code quality. Enable Cross-Functional Alignment: Partner with finance, product, operations, and GTM teams to deeply understand revenue workflows and deliver systems that support accurate invoicing, compliance, and strategic business decisions. Leverage Data and AI: Apply strong data skills and AI-driven approaches to develop solutions across the revenue lifecycle-including invoicing, revenue recognition, and quote-to-cash automation. Scale the Team: Support hiring and resource planning with a focus on diversity, technical excellence, and long-term team health. Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications Bachelor's Degree (or equivalent) in Computer Science, Engineering or related technical field 10+ years of experience in the technology industry, with a focus on SaaS products and large-scale, complex systems 5+ years of experience managing a team of 5+ engineers 4+ years of programming experience in a programming language such as Python, Node.js, TypeScript, AWS, and modern frameworks like ReactJS Preferred Qualifications Hands-on experience with billing products, scaling contractual variations, and supporting financial systems in a SaaS or healthcare environment 4+ years of experience in Relational Database Systems. Proficiency in PostgresSQL, understanding data models, and experience with data pipelines is a plus Knowledge of healthcare billing practices and compliance requirements (e.g., HIPAA, HITRUST) Proven track record of leading technical projects and process improvements in complex organizational environments Effective conflict resolution and resource management skills to navigate challenging tradeoffs Ability to creatively leverage AI to solve complex problems and enhance billing operations Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $250,800 - $376,200. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post-surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You\'ll Love About Us Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. Modern life stipends: Manage your own learning and development Diversity and Inclusion Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. #J-18808-Ljbffr

About the Role We are looking for a highly experienced Staff Software Engineer (Backend-leaning) to join our dynamic Growth Engineering team. The team's mission is to expand integrations with hospital systems, health plans, and ecosystem partners to support new growth initiatives. As a Staff Software Engineer, you'll play a pivotal role in building scalable, high-impact backend solutions that will deliver life-changing treatments to millions, while also being able to effectively collaborate with and contribute to our frontend codebases when needed. Staff engineers contribute to their team's success by building and extending secure, scalable services and exposing clear, well-tested APIs. They design and implement end-to-end solutions, profile their systems to stay ahead of scaling bottlenecks, and help maintain a high bar with thoughtful and constructive code reviews. Staff software engineers collaborate with teammates to tackle the hardest features in a sprint and deliver foundational architecture improvements in small, safe patches. The ideal candidate has deep backend expertise, is comfortable working in a cloud-native environment, and can partner closely with frontend engineers (and occasionally contribute directly) to deliver high-quality user experiences. We enjoy a continuous deployment DevOps culture, and take owner-operator pride in supporting our code in production. Our production systems rely on React Native, React JS, Node.js, TypeScript, NestJS, GraphQL, Docker, Rails, AWS, Postgres, Redis, Apollo, and Redux. Our workflow is trunk-based CI/CD, and our security/compliance posture is at the highest standards of healthcare, including HIPAA, HITRUST, SOC 2, and CCPA. What You'll Accomplish * Design, build, and maintain scalable, event-driven backend systems using Python, TypeScript, Apache Kafka, Postgres, DynamoDB, and AWS. * Take ownership in leading architectural discussions, proactively identifying challenges and proposing innovative solutions to complex engineering problems. * Develop clean, maintainable backend services and APIs, with a strong focus on performance, reliability, and scalability. * Collaborate closely with frontend engineers to define clear API contracts and, when needed, contribute to frontend implementation to ensure seamless end-to-end experiences. * Ensure system observability using tools like Datadog and Sentry for monitoring, logging, and error tracking. * Collaborate cross-functionally with product managers, senior engineers, and engineering leaders. * Mentor junior engineers and promote a culture of technical excellence and continuous improvement. * Champion best practices in software development, architecture, security, and system observability. * Leverage AI tools to drive team-level efficiency, enhance code quality, and stay current with emerging trends in software engineering and system design. Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week. The San Francisco office has a dog-friendly workplace program. Basic Qualifications * Bachelor's Degree in Computer Science or related technical degree * 8+ years of experience in software engineering, with a proven track record of building scalable backend systems and microservices * 4+ years of experience building event-driven systems * 4+ years of experience with AWS services (e.g., EC2, Lambda, S3, RDS, DynamoDB) and cloud architecture * Strong experience with backend technologies (e.g., Node.js/TypeScript, Python, relational and non-relational databases, messaging/streaming systems) * Experience collaborating with or contributing to web or mobile frontends (e.g., understanding of HTML, CSS, JavaScript, and at least one modern frontend framework such as React, Vue.js, or Angular) * Hands-on experience with generative AI tools to accelerate development workflows, improve code quality, and streamline debugging Preferred Qualifications * 5+ years of experience in TypeScript, NestJS, GraphQL, Node.js, relational and non-relational databases, Docker, Kubernetes, AWS, Redis * Experience designing and evolving integration-heavy systems (e.g., with hospital systems, health plans, or other external partners) * Experience with mobile or web frontend development (e.g., React Native, React) sufficient to meaningfully collaborate on end-to-end feature delivery * Experience with observability tools such as Datadog (performance monitoring) and Sentry (error tracking) * Strong understanding of system design principles, microservices architecture, and CI/CD pipelines Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $192,000 - $288,000. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post-surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You'll Love About Us * Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. * Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. * Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. Workday ID JR1599

About the Role As a Product Manager on Hinge Health's Intelligent Care team, you will lead the end-to-end experience of our member-facing hybrid care assistant. You will own an LLM-powered conversational product that helps bring high-quality MSK care to wherever our members are. You will own the product strategy, safety, and performance of the assistant's conversations, ensuring it reaches out to members at the right moments, delivers helpful and clinically sound guidance, and seamlessly escalates to our Care Team when human support is needed. You'll collaborate closely with Engineering, Design, Data Science, Clinical, Legal, Compliance, Applied Science, and fellow PMs. We also provide daily breakfast and lunch for onsite team members. Your work will directly shape member experience, drive engagement and retention, reduce care team workload, and advance our company-level strategy for intelligent, scalable care delivery. What You'll Accomplish * Establish clear baselines and evaluation frameworks for engagement, conversational success rates, and care team workload reduction. * Ship meaningful improvements to the care assistant that measurably impact key KPIs. This includes new use cases, enhanced conversation flows, or safety/guardrail updates. * Drive a measurable increase in member engagement by expanding the assistant's ability to deliver timely, personalized, and high-quality guidance. * Achieve reductions in Care Team workload by increasing the percentage of member needs handled safely and effectively through hybrid automation. * Improve conversational performance through continuous iteration on prompts, workflows, escalation logic, and quality metrics. * Partner with PMs and cross-functional teams to scale the assistant to additional product areas, increasing coverage of member needs and overall program impact. Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications * 3+ years of experience as a Product Manager building and shipping AI-driven software products. * Direct experience working with LLM-powered products, including model-driven features, conversational interfaces, or agent-like systems. * Familiarity with prompt design, evaluation frameworks, and LLM performance measurement. * Experience driving cross-functional initiatives with Engineering, Design, Data Science, and specialized partners (e.g., Legal, Compliance). * Strong analytical skills with the ability to use data to define problems, evaluate tradeoffs, and guide decisions. Preferred Qualifications * Experience with AI safety, guardrails, or human-in-the-loop systems, especially in member- or customer-facing contexts. * Background in healthcare, digital health, or regulated environments. * Prior work collaborating with clincal teams or subject-matter experts. * Experience building member-facing products at scale, particularly those driving engagement, retention, or behavior change. Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $163,200 - $244,800. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post-surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You'll Love About Us * Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. * Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. * Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.å

About the Role Hinge Health is a digital health company focused on delivering evidence-based solutions for musculoskeletal (MSK) pain. By combining personalized exercise therapy with virtual care, Hinge Health empowers individuals to manage and reduce chronic pain-improving quality of life and reducing healthcare costs. We partner with employers and health plans to provide these solutions at scale, helping organizations enhance employee health and productivity. With the launch of HingeSelect, we're taking the next big step: integrating digital and in-person care for improved outcomes and a better member experience. We are looking for a Backend Software Engineer who is passionate about creating exceptional user experiences using Golang, gRPC based micro-services. As an early member of the HingeSelect team, you will help build and shape this new product from the ground up. You'll work closely with product managers, designers, and backend engineers to build scalable, performant, and accessible applications. This is a unique opportunity to contribute to a high-impact product in its early stages. You'll play a key role in defining the technical foundations and ensuring a seamless and delightful experience for users. The ideal candidate thrives in cross-functional collaboration, is comfortable with ambiguity, and cares deeply about product quality and user experience. Backend engineers at Hinge Health contribute to their team's success by architecting and implementing end-to-end solutions, well-tested performant APIs and data models. In addition, candidates will profile their systems to stay out ahead of scaling bottlenecks, and help maintain a high bar with thoughtful and constructive code reviews. We enjoy a continuous deployment DevOps culture, and take owner-operator pride in supporting our code in production. Our production systems rely on Golang, gRPC, AWS, Postgres, Redis, and temporal. Our workflow is trunk-based CI/CD, and our security/compliance posture is at the highest standards of healthcare, including HIPAA, HITRUST, SOC 2, and CCPA. What You'll Accomplish * Complex Problem Solving: Solves problems that have minimal visible risks or roadblocks but a multitude of possible states, execution paths, asynchronous control flow, or late-binding dependencies * Code Reviews and Direction: Able to review code and provide constructive direction. Gives consistently clear and constructive PR feedback * Debugging: Able to debug familiar code or systems easily and can debug unfamiliar code with some effort. Prepares to work on new tasks by planning an approach ahead of time and confirming it's well thought out * AI Tools: Utilizes AI tools for team-level efficiency and quality. Understands the technical concepts necessary to do the job effectively and is aware of industry trends in their domain * Planning and Estimation: Participates in the team's planning and is learning to estimate how long work will take. Utilizes new technologies and patterns to supplement their own skills * Post-Release Ownership: Takes ownership of their work after it's released and quickly addresses issues as they arise. Solves problems with multiple states and execution paths * Observability: Demonstrates a good understanding of tools like New Relic, DataDog, or Sentry to monitor errors and performance * Operational Excellence: Demonstrates operational excellence by planning approaches ahead of time, utilizing new technologies, and participating in team planning and estimation Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications * Bachelor's degree in Computer Science or related field, or equivalent professional experience * 2+ years of non-internship full time professional software development experience * 1+ years of experience with at least one software programming language * 2+ years of experience in the full software development life cycle * Experience delivering large software projects or features in a production environment * Proficiency in at least one modern programming language (e.g., Golang, Python, Java, JavaScript, etc.) * Good understanding and practical knowledge in cloud based services (e.g. gRPC, protobufs, temporal, Docker/Kubernetes, cloud services such as AWS, etc.) Preferred Qualifications * Experience with AI technologies for software design and coding assistance * Experience mentoring or onboarding junior engineers * Familiarity with distributed systems, cloud infrastructure, or scalable architectures * Experience with healthcare technology or regulated environments * Experience with Agile development practices Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $121,600 - $182,400. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post-surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You'll Love About Us * Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. * Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. * Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. Workday ID JR1674

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women's health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ******************** As our business and geographic footprint expand, this role will strengthen and scale the core processes, policies, and operational foundation that support the employee experience. You will ensure that our people practices are consistent, compliant, efficient, and increasingly supported by AI-enabled tools. This role requires strong operational judgment, the ability to simplify complexity, and a passion for creating a seamless experience for employees and managers across all stages of the employee lifecycle. The People Operations team is responsible for delivering a clear, reliable, and high-quality people experience at scale. We focus on building processes and guidance that help employees thrive, enable managers to lead confidently, and support the business as it grows across regions. We ensure compliance, drive process clarity, and create an environment where people can focus on meaningful work rather than navigating administrative friction.What you'll be doing: Lead the optimization and delivery of People processes and policies across the entire employee lifecycle. Introduce AI-enabled efficiencies that help managers and employees get faster, clearer, and more accurate support. Ensure consistent, compliant people practices across all regions where we operate. Develop and maintain clear, accessible documentation, guides, and resources for employees and managers. Partner with People Business Partners, Talent Acquisition, and Finance to ensure smooth coordination and alignment across people processes. Support the rollout of local programs such as onboarding, performance cycles, policy updates, and employee communications. Manage employee benefits programs, ensuring competitiveness, accuracy, and a smooth experience for employees during enrollment, changes, and inquiries. Oversee U.S.-specific People Operations tasks, including compliance requirements, employment documentation, and coordination of state-by-state regulations. Elevate the employee experience by identifying friction points and implementing scalable, people-first solutions. Build and implement an AI roadmap that transforms the overall people experience. What you need to have: Bachelor's degree in Human Resources, Business, Operations, or a related field. 5-7+ years of experience in People Operations, HR Operations, or a similar operational HR role. Experience managing or administering employee benefits programs, with a focus on accuracy and employee support. Familiarity with U.S. People Operations requirements, including employment regulations, documentation, and state-by-state compliance basics. Strong understanding of core HR processes, compliance requirements, and people practices. Demonstrated ability to streamline and improve processes as an organization grows. Strong communication and stakeholder management skills with the ability to bring clarity to complex topics. Comfort working in a fast-paced, evolving environment with shifting priorities. An “AI-native” mindset, with enthusiasm for integrating intelligent tools into everyday workflows. Strong understanding of People Operations systems and tools, with the ability to navigate and optimize them as the organization grows. To ensure you feel good solving a big Human problem, we offer: A stimulating, fast-paced environment with lots of room for creativity A bright future at a promising high-tech startup company Career development and growth, with a competitive salary The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare A flexible environment where you can control your hours (remotely) with unlimited vacation Access to our health and well-being program (digital therapist sessions) Remote or Hybrid work policy To get to know more about our Tech Stack, check here. US - Sword Benefits & Perks: • Comprehensive health, dental and vision insurance*• Life and AD&D Insurance*• Financial advisory services*• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*• Health Savings Account*• Equity shares*• Discretionary PTO plan*• Parental leave*• 401(k)• Flexible working hours• Remote-first company• Paid company holidays• Free digital therapist for you and your family *Eligibility: Full-time employees regularly working 25+ hours per week Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.