Sycuan is seeking a dynamic Enterprise Analytics Manager to assist in shaping the strategic direction of our property-wide analytics team. This role will focus on improving overall profitability by providing actionable insights, developing key performance indicators, and supporting data-driven decision-making across all business units.
Job Purpose:
Assist with the strategic direction for property wide Enterprise Analytics team to improve overall profitability for Sycuan Casino Resort. Provides business unit managers with business reports and analysis, and identifies key performance indicators and opportunities and/or corrective measures to improve profitability and efficiency
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
Assist and implement routine, centralized reporting and provide ad hoc data analytics to review with business leaders to monitor areas of opportunity and progress towards strategic planning goal completion
Collaborate with IT Data Analytics to develop data analytic tools for in-depth analysis of all areas of property
Assist all analytical projects and initiatives providing insightful analysis that will drive data-based decision making
Measure Key Performance Indicators in partnership with key stake holders to measure success
Assist change management process and lead operational change to accomplish strategic planning goals
Leverage analytical tools to aid in the analysis process such as SQL, R, Python, Tableau, Excel, etc.
Articulate and present findings to appropriate audience and business units in a digestible format
Manage a team of analysts with an emphasis on growth, learning, and inclusion
Job Specifications:
Education and Experience:
Essential:
Bachelor's Degree in Math, Statistics or Finance or related field or equivalent experience
3 years of business analysis experience
3 years of creating complex data analysis utilizing industry standard tools
Experience utilizing big-data analytics tools such as SQL, R, Python, Tableau, Excel, etc.
Desirable:
Experience in gaming and/or hospitality analytics
Experience in direct marketing and customer analytics
Project management experience
MBA or other graduate level degree
Skills and Knowledge:
Essential:
Proficiency in Excel spreadsheet applications
Advance Proficiency in SQL
Ability to perform complex mathematical calculations
Ability to analyze, compile and disseminate complex information in a clear and concise manner
Ability to analyze complex problems and make sound judgments
Ability to communicate and interact effectively with guests and team members
Ability to prioritize and perform multiple tasks and assignments
Ability to manage large projects and multiple projects to completion
Ability to identify opportunities, assess trends and provide recommendations
Ability to document and complete office forms
Ability to read, analyze, and interpret complex documents
Ability to appear for work on time
Ability to maintain professionalism and composure
Ability to understand and follow verbal directives and written directions
Ability to accept constructive criticism
Ability to maintain confidentiality
Desirable:
Multi-lingual
Supervisory/Managerial Accountability:
Direct: Senior Analyst, Analyst - 2
Indirect: None
Please note: This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship
$58k-78k yearly est. 4d ago
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Groundskeeper
Soboba 4.1
San Jacinto, CA job
The Groundskeeper is responsible for the Landscape maintenance inclusive of sweeping walks, mowing, edging and watering lawn areas, trees and shrubs, weeding, tree trimming. While performing the duties of this job, the employee regularly works in outside weather conditions. The noise level in the workplace is usually moderate, with sometimes-high noise levels. The employee is required to use the hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is required to sit. The employee is required to use his feet to walk, dig, or climb.
DUTIES AND RESPONISBILITIES
Although other duties may be assigned, the essential duties include the following:
Responsible for operating larger pieces of equipment as well as triplex type units.
Mow as trained
Will be asked from time-to-time to perform all tasks associated with maintenance.
Perform all tasks in a safe manner and in accordance with safety guidelines
EDUCATION
High School Diploma or equivalent
EXPERIENCE
2 years' experience in maintenance operations
QUALIFICATIONS
Friendly, punctual, clean and neat appearance and enjoys working with people
Self-motivated and hard working
Must have the ability to operate all types of equipment used in maintenance and should possess a valid state driver's license and transportation to and from the workplace
Physical condition must allow long periods of standing or sitting and regular lifting, bending, stooping, kneeling, climbing, moving and pushing small to large articles.
Able to read and communicate in English
Regularly lift and/or move up to 10 pounds and occasionally life and/or move up to 75 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
REQUIRED
A current California Driver's License
All applicants are required to complete the pre-screen Background Clearance and Drug Testing.
Native American preferable and an Equal Opportunity Employer 25 U.S.C.S. 472 et. Seg.
$33k-41k yearly est. Auto-Apply 20d ago
Valet Attendant FT
Table Mountain Casino Resort 4.1
Friant, CA job
Under general direction from the Valet Supervisor, responsible for parking and retrieving vehicles for customers and providing friendly and efficient service.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
· Greet guests, collect keys, park and retrieve vehicles in a safe and efficient manner.
· Maintain vehicle safety and offer assistance with luggage.
· Provide a warm and welcoming greeting to arriving guests.
· Safely drive and park vehicles in designated areas, following traffic laws and safety guidelines.
· Collecting and organizing keys, ensuring accurate record-keeping and secure storage.
· Assist guests with luggage, including loading and unloading.
· Provide friendly and helpful service to all guests, answering any questions and addressing concerns.
· Complete parking tickets with necessary details and maintaining accurate records of vehicle arrivals and departures.
· Ensure valet area is maintained tidy and organized, ensuring vehicles are clean before and after use.
· Directing traffic flow in the parking area, ensuring smooth and efficient operations.
· Follows applicable TMCR company policies and procedures including Hotel operating policies & procedures.
Maintain a professional appearance and polite demeanor at all times.
Consistently offer professional, friendly, and engaging service.
Identify and anticipate guests' needs to ensure personalized service.
Secure and retrieve vehicles within and from the parking facility in keeping with the valet parking procedures.
· Maintain a clean and neat work environment including common rooms, storage closets, Porte Cochere, and main entrance.
Comply with all posted speed limit regulations and vehicle operation safety rules.
Maintain a consistent level of customer satisfaction through individual service initiatives.
Answer questions or offer information to guests (for example, transportation and promotions).
Operate all vehicle types in a congested environment.
Ability to work a flexible schedule (available for morning, mid, evening, and night shifts, weekends/holidays as required).
Greet guests and offer assistance with luggage.
Transport luggage to and from guest rooms.
Performs other duties as required.
Direct Reports: None.
Access to Sensitive Areas: Casino and Hotel Guest vehicles, hotel storage areas, email access and all sensitive areas when accompanied with authorization.
Signatory Authority: All Valet related forms.
Minimum Qualifications:
High School Diploma or equivalent required, unless waived by Human Resources Management. Valid Driver's License and clean driving record acceptable to Table Mountain Casino Resort's insurer is required. Previous hospitality experience preferred. Two (2) years of experience in a supervisory or management position preferred. Excellent communication, leadership, analytical, interpersonal, and decision-making and problem solving skills required. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
Knowledge, Skills and Abilities:
Knowledge of parking operation procedures.
Knowledge of traffic flow and safety regulations.
Proven skill in leading, motivating, and managing a team effectively.
Strong skill in organization and time management.
Ability to handle customer inquiries and resolve issues professionally.
Ability to operate vehicles in a safely and efficient manner.
Ability to drive manual and automatic transmissions.
Excellent communication skills both written and verbal.
Considerable ability to listen effectively.
Ability to work effectively both independently and as a team member.
Ability to manage and organize complex projects and establishes priorities consistent with department/resort objectives.
Ability to interact efficiently with department heads, customers and team members, which may require high levels of patience, tact and diplomacy.
Ability to work well under pressure in a fast-paced environment.
Ability to work cohesively as part of a team.
Ability to focus attention on guests needs, remaining calm and courteous at all times.
Ability to manage, meet and work effectively under time and resource constraints.
Physical Demands:
The employee may be required to stand for prolonged periods, walk; use hands for dexterity of motion; stoop, bend, kneel or crouch, and have normal auditory and verbal communications skills. The employee must occasionally lift and/or move up to 25 pounds. Frequent local or regional travel, using personal vehicle. Periodic domestic travel required. Occasional competitive property visits, industry & other meetings/events.
Work Environment:
While performing the duties of this position, the employee will be exposed to cigarette smoke. The work environment is noisy and the employee will work indoors and outdoors. Work performed in areas with temperatures in excess of 115° and as cold as 15° (exposed to all weather conditions).
Must be able to work Nights, Weekends, and Holidays
$25k-37k yearly est. 60d+ ago
DPS Patrol Officer
Soboba Casino 4.1
San Jacinto, CA job
Responsible for the protection of tribal assets, safety of tribal members, employees and students. Surveillance of buildings and properties located on the Soboba Reservation. Maintain visual monitoring of property for the purpose of security. Maintain observation of employees to ensure that policies and procedures are followed. Make verbal and written reports to supervisors. Interact with law enforcement personnel and other representatives.
Must maintain an attitude of cooperation with all employees, members and guests at all times.
DUTIES AND RESPONISBILITIES
Although other duties may be assigned, the essential duties include the following:
* Maintain daily activity reports.
* Prepare narrative and incident reports as required and in accordance with established directives.
* Conduct routine patrol duties in accordance with Security Department Directives.
* Observe and report incidents, activities and circumstances.
* Protect Tribal assets including but not limited to; Sports Complex, Tribal Hall, Preschool, Community Park, Church Grounds, Golf Course, Country Club, Football Field, Baseball Fields, Food and Beverage Facilities, Administration Offices, Swimming Pools, Tennis Courts and other property owned by Soboba Band of Luiseno Indians.
* Assist employees, students and tribal members in emergency situations.
* Observe behavior at special events held at the Sports Complex or Tribal Hall.
* Report any major disturbances or problems to immediate supervisor or Law Enforcement personnel.
* Capable of working on flexible schedules which may include some holidays and weekends.
* Appearance Standards shall be in accordance with Security Department Policy (neat, clean)
* Maintain a positive attitude at all times.
* Prepare written reports that are accurate, clear, concise and legible as required.
* Interact with all Tribal departments and outside agencies as required.
* Respond quickly and safely to emergency and non-emergency situations.
* Conduct escorts and assist personnel as needed.
* Maintain a thorough knowledge of all Rules, Regulations, Policies, Procedures, Directives, General Orders, and other documents as they relate to security duties and responsibilities.
* Maintain an attitude of cooperation with all Tribal members, employees, vendors, contractors, guests or other persons on Tribal land.
EDUCATION
* High School Diploma or G.E.D.
EXPERIENCE
* P.O.S.T. Certificate preferred.
QUALIFICATIONS
* Must be able to follow oral and written instructions.
* Able to communicate orally and effectively.
* Must possess written skills for preparing various documents required by security personnel.
* Provide superior customer service skills.
* Able to work with supervision and/or independently.
* Able to organize workload in order to meet deadlines.
* Able to stand and walk long periods of time; along with work in a smoke-filled environment if required.
* Strong organizational skills
* Maintain professional attitude and loyalty to the Soboba Band of Luiseno Indians.
* excellent physical condition which includes weight in accordance with height.
REQUIRED
* CPR Certified
* A current California Driver's License
* All applicants are required to complete the pre-screen Background Clearance and Drug Testing.
* Native American preferable and an Equal Opportunity Employer
$38k-45k yearly est. 41d ago
Recreation Aide
Soboba 4.1
San Jacinto, CA job
The Recreation Aide is responsible for executing and supporting general and planned recreational activities, sports programs and assisting with upkeep and maintenance of the Sports Complex and grounds.
DUTIES AND RESPONSIBILITIES
Although other duties may be assigned, the essential duties include the following:
Motivate and interact with elders and youth groups in a friendly manner
Instruct and coordinate various sports and culture programs
Handle fast paced environment
Working directly Event/Sports Coordinator and Director on assignments as needed
Attend training as requested by Coordinator and/or Director
Assist in the duties of maintaining building, grounds and equipment
QUALIFICATIONS
Ability to work flexed schedules including some weekends and evenings
Some knowledge of traditions in the Indian culture
Willing to participate in training program
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Employee should be in good physical health and the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance, stoop kneel, crouch or crawl. The employee is required to talk and hear. This employee may lift or move objects up to 40 pounds, participate in physical, strenuous activities, and must have specific vision abilities that include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This environment will present a noisy and active workspace, and will include games, sports and activities involving youth.
EDUCATION:
HS Diploma or G.E.D. equivalent required. Student workers with parental permission, work permits, and appropriate GPA may qualify.
EXPERIENCE
1-2 years good interpersonal skills important. Knowledge of the Native American culture and traditions helpful.
$29k-35k yearly est. Auto-Apply 60d+ ago
Busser FT (Eagles Landing) - Must be 21 years old
Table Mountain Casino Resort 4.1
Friant, CA job
Under general direction from the Restaurant Services Supervisor, responsible for maintaining an efficient restaurant operation by clearing and resetting tables and ensuring all work areas are clean and presentable at all times according to established policies and procedures.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
Pre-busses, clears and resets tables ensuring all chairs, floors, and work areas are clean and presentable at all times.
Carries dirty dishes from the restaurant to the kitchen; wipes tabletops and chairs with damp sanitized cloth.
Sets tables with silverware and glassware and required napkins.
Replenishes supply of clean napkins, silverware, glassware and dishes in restaurant.
Refills water glasses, coffee, iced tea, and bread in a timely manner as requested by customers.
Greets guests in a professional and friendly manner.
Performs all side work duties as assigned or requested by Supervisor and/or performs the duties of a food runner to assist the wait staff.
Attends and participates in departmental meetings to gain knowledge of products, service and facility promotions and events.
Responds to customer inquiries and comments by providing timely and knowledgeable information in order to provide quality customer service.
Reports any maintenance or housekeeping discrepancies to management in a prompt manner.
Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
Attends and participates in regularly scheduled staff meetings.
Follows guidelines regarding health, safety and customer service according to established policies and procedures.
Contributes to a team effort and accomplishes related results as required.
Execute service standards as trained.
Responsible for keeping restaurant and bussing area clean.
Assist servers when necessary.
Assist Bartenders regularly with restocking when necessary.
Change kegs when necessary under the direction of bartender or supervisor.
Carefully and properly stack trays.
Provide prompt, courteous guest service at all times following the Casino's guest service standards including proper greetings and farewell.
Must maintain a smile and pleasant body language.
Performs other duties as required.
Access to Sensitive Areas: Access to F&B storage areas.
Signatory Authority: None.
Minimum Qualifications:
High School Diploma or GED is required unless waived by Human Resources Management. Six (6) months of Food & Beverage work experience preferred. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
Knowledge, Skills and Abilities:
Knowledge or ability to learn restaurant operations and food service principles.
Knowledge or ability to learn kitchen equipment and utensils maintenance operations.
Knowledge or ability to learn safe practices in a kitchen-working environment.
Ability to create a friendly atmosphere and demonstrate excellent customer service.
Ability to communicate effectively, both verbally and in writing.
Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
Ability to establish and maintain professional relationships with co-workers at all levels.
Ability to work independently and meet strict time lines.
Ability to interpret a variety of instructions furnished in written and oral form.
Ability to have a great attitude and willingness to learn.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools or controls, and reach with hands and arms. The employee frequently lifts and/or moves up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, color vision, and the ability to adjust focus.
Work Environment:
While performing the duties of this position, the employee may be exposed to cigarette smoke. The work environment is noisy and employee will work indoors and outdoors; work performed in areas which may be unusually hot, cold, noisy, smoky and dimly lit, and maneuver outside in temperatures in excess of 115° and as cold as 15° (exposed to all weather conditions).
Must be able to work Nights, Weekends, and Holidays
$23k-34k yearly est. 9d ago
Public Safety Dispatcher
Viejas Enterprises 3.8
Alpine, CA job
Acts as the link between the Security Department, general public, Team Members and public safety agencies. Responsible for receiving, dispatching, and logging all request for security assistance and monitoring radio's, alarms, and outside camera in order to detect crimes or disturbances, protecting Tribal assets, and providing a safe environment for guests and team members.
CORE SCOPE OF POSITION
* Screens incoming telephone calls for requests for Police, Fire, and Medical Emergency Service assistance as well as for non-emergency, administrative and Enterprise business requests; directs incoming calls to the proper officers/units.
* Receives and dispatches requests for services from outside public safety agencies, Tribal Government and Tribal Government departments, San Diego County Animal Control, vendors, contractors, towing services, and locksmiths.
* Receives all calls for medical assistance from Team Members or members of the community, processing such calls for nature and severity of medical emergency.
* Coordinates and dispatches appropriate medical resources, relaying pertinent medical information on the patient to responding personnel.
* Provides pre-arrival instructions in accordance with policy to ensure safety of patients, bystanders, and responding personnel.
* Monitors emergency radios for traffic directed to the Communications Center.
* Dispatches calls for service to proper officers/units and assists units in handling the requests.
* Using a Computer Aided Dispatch (CAD) system, monitors and updates officer/unit location and status, prioritizes calls for service, and monitors pending calls.
* Maintains gasoline usage/mileage log.
* Logs all criminal history and driver's history as requested.
* Monitors bank, cage or other intrusion alarms located in the Communications Center, and notifies proper units, including bank or other personnel, of any alarm activation or other problems.
* Observes the exterior premises of the casino and parking lots on closed circuit television monitors in order to detect crimes or disturbances, protects Tribal assets, and assists in ensuring the safety and welfare of guests and team members.
* Assists guests and the general public at the front counter with general inquiries, and lost and found property.
* Learns and maintains knowledge of officer policy and procedures; the methods of handling difficult public contacts; the operation of telephone console and/or central communications equipment; rescue and emergency response procedures; Federal, state, and local laws and ordinances; terminology and jurisdictional boundaries; and available types of emergency services.
* Learns and maintains knowledge of the general geography of the Casino, Outlet Center, and Reservation, including but not limited to Reservation boundaries, surrounding jurisdictions, street numbering system and primary highways and roads.
* Learns and maintains knowledge of the radio codes and signals in the Viejas Tribal Security and Radio Code Book.
* Learns and maintains knowledge of telephone interview and information gathering techniques in order to insure the rapid and accurate collections and dissemination of required information
* Observes and reports to supervisor any criminal activity, disturbances, suspicious persons, or violations of Casino policies and procedures.
* Maintains required activity logs and equipment logs pertaining to Security Department.
* Acts with discretion and confidentiality in handling sensitive information; required to sign and adhere to a confidentiality agreement.
* Attends all scheduled team member meetings and trainings.
* Maintains knowledge of and effectively promotes company services and players' club program.
* Adheres to all company and department policies, procedures, and standard operating guidelines.
* Adheres to all hygiene and safety standards. Ensures that a clean, safe, hazard-free work environment is maintained.
* Performs all compatible and related duties as assigned.
Hiring Preference: The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring.
STYLE SERVICE COMMITTMENT
All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to - and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work!
INTERACTION
* Interacts with internal and external guests with a positive attitude and professionalism at all times.
SUPERVISION
* Does not provide supervision to others.
Required Skills
KNOWLEDGE AND SKILL
* Knowledge of basic computer skills and phone.
* Excellent verbal, written, and interpersonal communication skills, including a pleasant and courteous voice, good enunciation, and excellent hearing skills.
* Ability to communicate with people of diverse social and cultural backgrounds.
* Ability to establish and maintain working relationships with other agencies and write reports.
* Ability to speak Spanish or another second language preferred, but not required.
* Ability to retain and relay information received under stressful conditions, respond to calls quickly and calmly and make sound decisions under pressure.
* Ability to multitask while paying attention to details.
* Ability to adjust and manage change effectively.
* Ability to resolve problems as they arise and handle situations without supervision.
* Ability to work in a fast paced, deadline oriented environment.
* Possess a high degree of common sense.
* Must be able to deal with emergency situations, and work well under pressure.
* Must be dependable, timely and be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
Required Experience
EDUCATION/CERTIFICATION
* Must be 21 years old.
* High school diploma or general education degree (GED) and the equivalent in education/experience.
* Must complete the Post-Certified Basic Complaint/Dispatcher course within one year of hire.
* Possess valid driver's license and maintain a satisfactory driving record.
EXPERIENCE
* 1 to 2 years of experience in the operation of a telephone switchboard or communications equipment; or
* 1 year of general office work involving extensive public contact either in person or over the phone; or
* Completed Post-Certified Basic Complaint/Dispatcher course or equivalent combination of training, education, and experience.
$41k-51k yearly est. 60d+ ago
Information Security Manager
Soboba Casino 4.1
San Jacinto, CA job
The Information Security Manager's role is to lead and oversee the organization's centralized information security program serving both Tribal Administration and Soboba Casino Resort operations. This includes establishing enterprise-wide security policies and standards, coordinating risk management and incident response efforts, and ensuring security controls align with business, regulatory, and operational requirements. The Manager partners with IT leadership, department heads, and external stakeholders to assess risk, guide security priorities, and provide consistent security governance across the organization.
Duties/Responsibilities
Lead and oversee the organization's centralized information security program across Tribal Administration and Casino operations.
Develop, maintain, and enforce enterprise-wide information security policies, standards, and procedures.
Establish security governance, risk management processes, and exception handling frameworks.
Establish and oversee formal risk acceptance, exception, and compensating control processes in coordination with IT leadership and executive management.
Oversee security incident response coordination, escalation, and communication with leadership and stakeholders.
Provide oversight of vulnerability management, audit activities, and remediation prioritization.
Coordinate disaster recovery and business continuity security requirements in partnership with IT and business teams.
Serve as the primary point of contact for security-related audits, assessments, and regulatory reviews.
Engage with vendors, service providers, and partners on security requirements and risk management.
Provide leadership, guidance, and mentorship to information security staff.
Assess enterprise security risks and provide regular reporting to IT leadership and executive management.
Guide security strategy, roadmap planning, and prioritization aligned with business objectives.
Establish and maintain a risk-based approach to information security prioritization and decision making.
Oversee third-party and vendor security risk management activities.
Ensure security incidents are reviewed for root cause analysis and lessons learned.
Develop and report security metrics, risk summaries, and program status to leadership, including key performance indicators (KPIs) and key risk indicators (KRIs).
Participate in continuous improvement of the information security program based on evolving threats, technologies, and organizational needs.
Promote security awareness and best practices across the organization, including implementation of comprehensive training programs and phishing simulations.
Provide input into the design and architecture of new systems to ensure secure implementation and alignment with enterprise security standards.
Establish and maintain threat intelligence capabilities to proactively identify and respond to emerging threats.
Lead data protection initiatives, including compliance with applicable privacy regulations (e.g., GDPR, CCPA), and oversee data classification and handling policies.
Oversee security for cloud-based services and emerging technologies, ensuring secure adoption and integration.
Support and promote diversity, equity, and inclusion within the IT and security teams.
Perform special projects and other responsibilities, tasks, or duties as requested.
Education / Qualifications
Must be at least 21 years of age.
High School Diploma or GED equivalent, required.
Bachelor's in computer science or related field, or equivalent work experience, required.
Industry-recognized information security certification(s) required or preferred, with expectation to obtain additional certifications as part of ongoing professional development, such as:
Security+, SSCP, or equivalent (required)
CISSP or CISM (preferred)
Other relevant security certifications (e.g., CRISC, GIAC) are a plus
Minimum of five (5) years of progressive experience in information security, including hands-on involvement in security operations, risk assessment, incident response, vulnerability management, and policy or security control development, preferred.
Any combination of education, experience, and training that provides the required knowledge, skills, and abilities.
Must have excellent verbal and written communication skills to promote a positive and professional image.
Broad hands-on knowledge of firewalls, intrusion detection systems, anti-virus software, data encryption, and other industry-standard techniques and practices, preferred.
In-depth technical knowledge of enterprise network, endpoint, and platform operating systems within heterogeneous environments, preferred.
Working technical knowledge of enterprise operating systems and platforms across Windows and Linux-based environments, preferred.
Strong knowledge of TCP/IP and network administration/protocols, preferred.
Hands-on experience with devices such as hubs, switches, and routers, preferred.
Knowledge of data privacy and data protection practices, along with familiarity with information security frameworks and best practices such as NIST, CIS, and ISO standards, preferred.
Must be able to provide evidence of eligibility to work in the United States of America.
Certificates, licenses, and registration
Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
Required to submit to and obtain negative results on all drug and/or alcohol testing.
Soboba Casino Resort Benefits
Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:
401k Plan
Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
Medical available to employees at a significantly reduced cost. Dental & Vision paid for the employee.
Employee Assistance Program
Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
Paid Time Off
Soboba Casino Resort Team Member Recognition including, but not limited to:
Reward and Recognition Program (Quarterly, and Annually)
Team member Incentives
Discounted Team member meal
$126k-155k yearly est. Auto-Apply 2d ago
Beverage Utility Porter FT - Must be 21 years old
Table Mountain Casino Resort 4.1
Friant, CA job
Under general direction from the Beverage Services Supervisor, responsible for maintaining adequate supply levels and providing friendly, prompt and courteous service to casino patrons according to guest service standards and established policies and procedures.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
Serve Casino or internal guests in a pleasant and efficient manner while maintaining excellent service.
Clean and sanitize beverage areas, including bars, refrigerators, countertops and floors.
Stock beverage outlets with glassware, condiments, beer, paper products and other supplies as needed for efficient operation.
Maintain inventory and supplies as needed based on par level.
Assist Beverage Servers, Server/Cashiers, Bartenders and Caterings as needed and directed by management.
Assist in the set up and break down of bars, portable bars and beverage stations.
Organize and maintain the beverage pump room, including products and storage rooms
Prepare beverage and or food orders/preparation as requested.
Carry dirty dishes and glasses from the Casino floor to the back of house.
Stock daily supplies, silverware and glassware. Carefully and properly stack dishes.
Responsible for keeping the Casino floor, bars and beverage server areas clean.
Respond to any guest requests immediately.
Maintain a clean and sanitary work area at all time.
Maintain an organized work area for convenient guest interaction and safety.
Maintain knowledge and answer guest questions regarding all food venues, beverage service, and Casino related information.
Performs other duties as required.
Access to Sensitive Areas: Access to F&B storage area.
Signatory Authority: None.
Minimum Qualifications:
High School Diploma or equivalent is required unless waived by Human Resources Management. Prior Food and Beverage experience preferred. RBS certification required. Must be 21 or older. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
Knowledge, Skills and Abilities:
Knowledge of customer service.
Knowledge of sanitation of work areas.
Skill in providing excellent customer service.
Ability to learn all beverages - non-alcoholic and alcoholic.
Ability to learn food service principles.
Ability to create a friendly atmosphere and demonstrate excellent customer service.
Ability to communicate effectively, both verbally and in writing.
Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
Ability to establish and maintain professional relationships with co-workers at all levels.
Ability to work independently and meet strict time lines.
Ability to interpret a variety of instructions furnished in written and oral form.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools or controls, and reach with hands and arms. The employee frequently lifts and/or moves up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, color vision, and the ability to adjust focus.
Work Environment:
Work is generally performed in both indoors and outdoors where employee may have frequent contact with the public and be exposed to second hand smoke, moderate/high noise levels, dirt, dust and unpleasant odors. Work may be performed in areas which may be unusually hot, cold, noisy, smoky and dimly lit, and maneuver outside in temperatures in excess of 115° and as cold as 15° (exposed to all weather conditions). Extended work hours including swing shifts, evenings, holidays and weekends may be required.
Must be able to work Nights, Weekends, and Holidays
$29k-38k yearly est. 27d ago
Compliance Director
Soboba Casino 4.1
San Jacinto, CA job
The Regulatory Compliance Director is responsible for managing and coordinating the daily activities of the Compliance Division; responsible for ensuring goals and objectives of the Division are being met through effective function of the Division; will monitor, direct, and review investigations; will ensure gaming machine compliance with applicable technical and internal control standards. The Director will provide leadership to the Division and will work closely with the Executive Director to accomplish the goals of the Commission; will oversee personnel issues, such as work performance, training and disciplinary issues and be responsible for the issuance of enforcement action.
Skills and Abilities
* Principles and practices of investigation, audit and research, including interviewing techniques of current investigative issues and theories of managerial techniques and administrative practices;
* Comprehensive knowledge of procedures to include evidence collection and preservation and documentation of case information;
* Analyze and evaluate policies and operations, formulating recommendations, conflict management, and methods and techniques of negotiation;
* Principles of and procedures of record keeping and reporting; statistical analysis and data collection;
* Basic computer and modern office automation technology and computer software programs relevant to Division operations;
* Strong working knowledge of regulations, internal controls and casino operating procedures; relevant Federal, State and Tribal, codes and ordinances;
* Demonstrate sensitivity of diverse cultures and individuals;
* Excellent time management and organizational skills;
* Read, comprehend, and interpret complex written material;
* Goal and detail oriented;
* Exercise good judgement in safeguarding confidential and sensitive information;
* Exercise diplomacy when dealing with people in sensitive situations;
* Excellent communication skills, both written and verbal;
* Maintain professional and courteous demeanor at all times; and
* Adapt to frequent change and reorganization.
Essential Duties and Responsibilities
The Director will oversee the Regulator Compliance Team to ensure effective regulatory oversight, compliance and enforcement of the licensed gaming facility; including adherence to all required Tribal Ordinances. (The following is used as a partial description and is not restrictive as to duties required.)
Manage the day to day operations of the Regulatory Compliance Division;
* Hire, evaluate and terminate Compliance staff;
* Ability to attend offsite trainings, seminars, and conferences;
* Ensure Division is equipped with proper technology/programs to provide oversight and monitoring in all required areas;
* Develop, implement, administer, and evaluate an investigative program, interpret laws, policies, and procedures pertaining to audits and investigations;
* Keep informed of industry changes, trends, and best practices to assess the potential impact of these changes;
* Review, analyze, and/or interpret Tribal, Federal or State laws, rules, regulations, policies, and procedures related to tribal gaming, to communicate effectively;
* Review and/or prepare and present expert testimony and evidence to Gaming Commissioners, administrative review boards, grand juries, and court officials, to prepare clear and concise reports and review the reports of other staff;
* Demonstrate sensitivity of diverse cultures and individuals; work within stringent deadlines; organize, prioritize and perform multiple tasks to complete work;
* Work independently; read, comprehend and interpret complex written material;
* Perform detailed work with accuracy; exercise good judgement in safeguarding confidential and sensitive information;
* Exercise diplomacy when dealing with people in sensitive situations;
* Operate computers and related software;
* Ensure compliance with established tribal ordinances, including but not limited to: TORT and Gaming Facility.
* Develop short and long-range plans that meet established objectives and contribute to the overall goals and mission of the STGC;
* Maintain a good attitude with strong public/employee relation;
* Manage Division budget;
* Make recommendations to the Executive Director for any possible changes to the Internal Controls, ensuring effectiveness and compliance;
* Meets regularly with the Executive Director and/or Gaming Commission; and
* Responsible for evaluating and ensure proper training on related topic is deployed.
Supervisory Requirements
All Compliance Division personnel.
Minimum Requirements
* Ability to work anytime including evenings, weekends, and holidays;
* Must be at least 21 years of age;
* Successfully complete/ pass pre-employment drug screening and Background Clearance;
* Meet and maintain licensing standards/guidelines to qualify for a key gaming license; and
* Possession of a current California Drivers' License or California Identification.
Education/ Experience
Bachelor's Degree from an accredited college; management experience and five (5) years of regulatory, auditing, or investigating experience and/or training preferred.
In lieu of a Bachelor's Degree: A.S. or A.A from an accredited college, three (3) years of management experience and four (4) years of law enforcement, regulatory, auditing or investigating experience or training or an equivalent combination of education and experience.
In lieu of an A.S. or A.A Degree: High School diploma or G.E.D. from an accredited institution, four (4) years of management experience and six (6) years of law enforcement, regulatory, auditing or investigating experience or training or an equivalent combination of education and experience.
Physical Demands
The physical demands described represent those that must be met by an employee to successfully perform the essential functions of the position. While performing the duties of this job, the employee is required to speak and listen. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands and fingers to feel objects, tools or controls, which will require the ability to reach out with upper appendages. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus.
Working Conditions
Commission employees are expected to work some days and hours outside the normal workweek. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to second hand smoke. The employee will occasionally work near electronic gaming equipment. The noise level in the work environment is usually moderate.
An Equal Opportunity Employer
Native American preferable and an Equal Opportunity Employer 25 U.S.C.S. 472 et. Seg.
Note
This description incorporates the most typical duties performed. It is recognized that other duties not specifically mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of this position.
$78k-120k yearly est. 27d ago
Detail Shop Auto Detailer
Pechanga Development Corp 3.9
Temecula, CA job
Full-time Description
Pechanga Auto Detail Shop is part of the Pechanga Gas Station and Mini Mart. The Auto Detailer is responsible for providing excellent service and support to the operation which is open seven days a week. The Auto Detailer performs daily tasks on automobiles and recreational vehicles according to company standards or client specifications which may include performing detail inspections, thoroughly washing, buffing, and waxing exteriors, vacuuming, steaming, deodorizing interiors and keeping records related to gas levels and the condition of the vehicle. This position requires the individual to have great attendance and be flexible to work all day shifts.
Pechanga Service Agreement:
Pechanga Auto Detailers are at the forefront of customer service. Positive interactions with customers ensure repeat business in the future. Welcoming an incoming customer with a friendly smile and warm greeting goes a long way and assures they leave the premises with a positive impression of the company. Team Members should treat customers with respect, and make it clear that their business is appreciated.
Duties and Responsibilities:
Maintain organization and cleanliness of the property at all times (inside and outside the Detail shop, the pump islands, car wash area, propane station, landscaping, driveways, back patio, parking lot, register area, and breakroom).
Adhere to Company Policies and Procedures.
Accountable for the use and care of controlled property equipment (keys and radios).
Carries out the daily operations of the Detail shop.
Books appointments
Performs transactions on POS system.
Troubleshoots detail equipment when issues arise.
Acknowledges every customer with exceptional and courteous customer service.
Establishes and maintain cooperative and effective working relationships with team members.
Immediately reports any suspicious activity including counterfeit currency, potential theft and safety or emergency concerns to management if/when they occur.
Performs pre- and post- service inspections: Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery, loose parts and poor mechanical operation prior to service and inspects vehicle's detail service after completion.
Operates buffers, steamers, hoses, vacuums, and other equipment to meet service expectations.
Cleans, washes, and dries interiors and exteriors by hand or with light machinery or tools
Shampoos and deodorizes carpets, conditions leather, buffs and waxes exteriors.
Uses cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles.
Applies dressing on tires and tire wells.
Cleans engine and engine bay compartment.
Keeps accurate records of vehicle's condition.
Operates all tools in a safe manner.
Moves and parks vehicles.
Responds to client inquiries and follows through with excellent service.
Checks in supply vendors and ensure all deliveries are properly received, counted and checked for quality.
Assists Gas Station with dispensing propane and monitoring car wash operations
Performs other duties as assigned
Requirements
Education and Experience:
Must be twenty-one (21) years of age.
Minimum of one (1) years detailing or related experience required.
Must have valid driver's license with no restrictions and must be able to operate manual and automatic transmission vehicles.
Ability to perform basic mathematical computations.
Point-of-service experience is a plus
$30k-37k yearly est. 17d ago
Table Games Dual Rate Supervisor
Soboba Casino 4.1
San Jacinto, CA job
Job DescriptionSummary
Responsible for performing all dealing services at assigned table while positioned as a Dealer. Responsible for monitoring all games in an assigned area, as well as protecting casino assets, providing customer service, and ensuring procedural compliance of all subordinates while positioned as a supervisor.
Duties/Responsibilities
Maintain ongoing inspection of cards to ensure the security and integrity of the assigned table.
Operates and conducts game at assigned table.
Ensures compliance with Gaming Commission regulations and internal controls, as well as departmental policies and procedure.
Exchanges cash for gaming chips in accordance with procedure.
Provide guest service in accordance with the Soboba Service Standard.
Maintain knowledge and understanding of all departmental policies and procedures.
Administer the operation of table games in an assigned area.
Monitor all tables in assigned area to ensure game protection and protect casino assets.
Monitor all Dealers and Dual Rates in assigned area to ensure accurate transactions and adherence to STGC regulations, internal controls, and departmental policies and procedures.
Accurately perform player ratings on all tables in the assigned area.
Perform special projects and other responsibilities, tasks, or duties as requested.
Education / Qualifications
Must be 21 years of age, or older.
High School diploma or equivalent required.
Must possess excellent verbal communication skills in order to promote a positive, and professional image.
Any combination of education, experience and training that provides the required knowledge, skills and abilities.
Previous Table Games supervisory experience preferred.
Must know game procedures and have the ability to deal all games offered by SCR efficiently.
Must be able to provide evidence of eligibility to work in the United States of America.
Certificates, licenses and registration
Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
Required to submit to and obtain negative results on all drug and/or alcohol testing.
Soboba Casino Resort Benefits
Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:
401k Plan
Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
Medical available to employees at a significantly reduced cost. Dental & Vision paid for the employee.
Employee Assistance Program
Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
Paid Time Off
Soboba Casino Resort Team Member Recognition including, but not limited to:
Reward and Recognition Program (Quarterly, and Annually)
Team member Incentives
Discounted Team member meal
$47k-62k yearly est. 18d ago
Cage Cashier PT
Table Mountain Casino Resort 4.1
Friant, CA job
Under general direction from the Cage Supervisor, safeguards the assets of the casino by executing monetary transactions for guests in an accurate, professional and courteous manner and in accordance with established policies, procedures and gaming regulations.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
Records all cash coming into the cage area; maintains accurate inventory and balance of monies and chips received.
Executes accurate monetary transactions for casino patrons in a prompt and courteous manner according to established policies, procedures and regulations.
Operates front cage window, including but not limited to items such as cashing patron checks, purchasing and redeeming chips, and redeeming coupons and complimentary items for cash according to specified guidelines.
Maintains accuracy of the chip bank inventory, pit fills and credits as well as the transfer of funds in the jackpot window.
Ensures appropriate documentation and signatures on all required transactions.
Maintains an accurate count of the frontline, jackpot and chip banks.
Attends and participates in regularly scheduled staff meetings.
Performs drop and count procedures in accordance with gaming and company regulations and departmental policies and procedures.
Issue and drop employee banks.
Control, safeguard, reconcile, verify and report assigned Cage inventory and assets.
Adhere to governmental regulations, Casino-wide and Cage policies, procedures and processes.
Sell tickets, gift certificates, etc., as required.
Maintain safety and cleanliness of assigned areas and alert management of any hazards throughout the Cage and the Casino.
Provide prompt, courteous guest service to both internal and external guests at all times, following guest service standards.
Provide information to guests regarding Casino locations, events, promotions, activities and offerings.
Maintains confidentiality of all privileged information.
Contributes to a team effort and accomplishes related results as required.
Performs other duties as assigned.
Direct Reports: None.
Access to Sensitive Areas: Access to all Cage areas.
Signatory Authority: All Cage forms applicable for processing and/or documenting transactions.
Minimum Qualifications:
High School Diploma or GED required unless waived by Human Resources Management. One year cashiering experience preferably in a casino or banking environment. Must meet all knowledge, skills and abilities. Excellent interpersonal communication, guest service, attention to detail and problem solving skills required. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
Knowledge, Skills and Abilities:
Knowledge of basic accounting, math, and record keeping practices and procedures.
Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
Knowledge of casino software programs and equipment related to cage operations.
Ability to communicate effectively, both verbally and in writing.
Ability to complete and pass Title 31 training and assessment.
Ability to operate a calculator, adding machine, and cash advance machines.
Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
Ability to maintain confidentiality.
Ability to establish and maintain professional relationships with co-workers at all levels.
Ability to work independently and meet strict time lines.
Ability to make solid decisions and exercise independent judgment.
Physical Demands:
While performing the duties of this job, the employee may be required to stand for prolonged periods, walk and sit; use hands for dexterity of motion; stoop, bend, kneel or crouch, and have normal auditory, visual acuity, and verbal communications skills. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
Work Environment:
Work is generally performed indoors in a casino setting where employee may have frequent contact with the public and be exposed to second hand smoke, moderate/high noise levels, dirt, dust and unpleasant odors. Prolonged sitting, walking, or extended work hours including swing shifts, evenings, holidays and weekends may be required.
Must be able to work Nights, Weekends, and Holidays
$24k-31k yearly est. 27d ago
Food Supervisor
Soboba Casino 4.1
San Jacinto, CA job
Job Description
The Food Supervisor is responsible for supporting operations of the Food Outlet, Team Members and Outlet Manager.
Duties/Responsibilities
Provide Food Outlets and Team Members with weekly schedules.
Take inventory and properly place orders for Food Outlet.
Conduct Month End Inventory for Food Outlet.
Complete daily, weekly, and monthly logs and spreadsheets.
Maintain food outlet team member accountability of assigned shift responsibilities.
Follow standard department and Casino policies and procedures.
Ensures compliance with policies and procedures, Gaming Commission regulations, and internal controls.
Assist in training of new Food Outlet Team Members.
Assist in menu planning and cost of sales.
Assist Food Outlet Team Members in performing their duties.
Acts as a liaison between Food Outlet Team Members and Outlet Manager.
Participate in special events and banquets.
Order supplies for outlets as needed.
Assists Outlet Manager as needed.
Assist with time-keeping and payroll while overseeing proper Kronos procedures.
Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
Perform special projects and other responsibilities, tasks, or duties as requested.
Supervisory Responsibilities
Assist hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others; support team to reach common goals.
Education / Qualifications
Must be 21 years of age, or older.
High School diploma or equivalent, required.
Minimum of two (2) years of food and beverage service required.
Minimum of two (2) years of experience in a shift leader, lead position, or Supervisor position, strongly preferred.
Minimum of two (2) years of cash handling experience, required.
Guest Service experience, preferred.
Experience with POS system and manual registers, preferred.
Any combination of education, experience and training that provides the required knowledge, skills and abilities.
Must be able to provide evidence of eligibility to work in the United States of America.
Certificates, licenses and registration
Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
Required to submit to and obtain negative results on all drug and/or alcohol testing.
Ability to obtain and maintain County of Riverside Food Handlers Card within seven (7) days of date of hire.
Ability to obtain and maintain TIPS certification (Training for Intervention Procedures).
Responsible Beverage Service (RBS) certified, or able to obtain certification within 60 days of date of hire.
Soboba Casino Resort Benefits
Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:
401k Plan
Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
Medical available to employees at a significantly reduced cost. Dental & Vision paid for the employee
Employee Assistance Program
Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
Paid Time Off
Soboba Casino Resort Team Member Recognition including, but not limited to:
Reward and Recognition Program (Quarterly, and Annually)
Team member Incentives
Discounted Team member meal
$38k-45k yearly est. 15d ago
Technician I - Information Technology
Morongo Casino Resort Spa 4.6
Cabazon, CA job
Job Description
The Technician I - IT provides first-level technical support across a broad range of systems and applications at Morongo Casino Resort & Spa. This role is responsible for supporting desktop hardware and software, networking, telephone/PBX systems, and enterprise applications. The technician will also perform user support, hardware setup, and troubleshooting across casino, hotel, and back-of-house operations, ensuring system stability and compliance with internal controls.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assists the IT Manager with maintenance and support of all computer systems on-site.
Installs software applications and documents user licensing for compliance tracking.
Networks multi-user applications and performs LAN configurations and installations.
Tests, diagnoses, and supports various hardware, software, and network components.
Terminates and meters Cat5e/6 network cabling and patch panels.
Adds, moves, and modifies Avaya DS G3 telephone and voicemail systems (Audix).
Manages users and groups within Active Directory and Exchange (2003).
Maintains user profiles on AS/400/5250 systems and other enterprise platforms.
Supports user accounts and permissions in:
Time and Attendance (TimeWorks)
ACSC Slot Accounting System
Infinium GL/HR System
InfoGenesis POS
Multimedia Lottery System
Maintains records and service requests using MIS Helpdesk Tracking System (Track-it).
Provides basic training and support to end users on core applications and systems.
Maintains and supports AS/400 printers and in-house developed software.
Ensures MICS compliance and promotes network security and operational stability.
Conducts routine preventative maintenance on hardware, including desktop PCs and printers.
Interfaces with departments to support and resolve end-user issues.
Performs other job-related duties as assigned.
SUPERVISORY RESPONSIBILITIES:
This position does not have direct supervisory responsibilities but may provide guidance or support to other team members.
QUALIFICATIONS:
Demonstrated ability to maintain confidentiality of sensitive information.
Knowledge of desktop operating systems, networking principles, and standard IT support practices.
Strong troubleshooting and communication skills.
Ability to collaborate with internal departments and maintain positive guest and team member relationships.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent preferred.
Associate's degree in Information Technology, Computer Science, or a related field is preferred.
Entry-level certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.
Minimum of 1-2 years of experience in IT support, help desk, or desktop support roles.
Basic knowledge of computer hardware, operating systems, mobile devices, and network connectivity.
Ability to diagnose and resolve technical issues for end-users via phone, remote tools, or in-person.
Strong customer service, communication, and problem-solving skills.
Experience with ticketing systems, asset tracking, and software installation procedures.
Prior experience in a casino, resort, or enterprise-level environment is preferred.
LICENSES, CERTIFICATES, REGISTRATIONS:
Must have successfully completed a background check and obtained a gaming license issued by the Morongo Gaming Agency, as required.
LANGUAGE SKILLS:
Must be able to read and interpret documents in English, such as instructions, guidelines, policies, and procedures. Must also be able to communicate clearly and effectively with team members, management, and guests.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Communication Skills: Must be able to communicate clearly and professionally in person, by phone, and in writing with IT staff, end users, and other departments; must be able to follow instructions and provide basic technical assistance with clarity and patience.
Lifting and Carrying: Frequently lifts and carries IT equipment including desktop computers, monitors, printers, and networking components weighing up to 40 pounds; may assist with transporting and installing hardware.
Manual Dexterity: Regularly uses hands and fingers to connect devices, install hardware, operate diagnostic tools, manage cabling, and perform basic technical repairs.
Mobility: Frequently moves throughout office spaces, data rooms, and operational areas to provide technical support; may be required to crawl under desks, climb ladders, or access tight areas.
Stationary Work: Occasionally remains seated while imaging devices, documenting support activities, or configuring systems at a desk or workstation.
Tool Operation: Regular use of computers, software utilities, hand tools, cable testers, and other IT-related equipment; responsible for safe handling and accurate configuration of all assigned devices.
Visual Acuity: Requires excellent near vision to install hardware, verify cable connections, read screen output, and review technical documentation with attention to detail.
Working Conditions: Operates primarily in office and support environments with occasional visits to server rooms or guest-facing areas; may be exposed to moderate noise, warm equipment areas, and a smoking environment when near or within casino and public zones.
WORK ENVIRONMENT:
This is a dynamic, fast-paced environment that requires the ability to adapt and perform under pressure. The casino operates with moderate to loud noise levels and is a smoking environment, requiring team members to work comfortably in these conditions.
WORKING HOURS:
Morongo Casino Resort & Spa operates 24 hours a day, 365 days a year; therefore, flexibility in scheduling is essential. Team members must be available to work shifts that may include evenings, weekends, holidays, and special events. Schedules are subject to change based on business needs and may include overtime, as well as work on both weekdays and weekends.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND INDIAN PREFERENCE:
Morongo Casino Resort & Spa is an Equal Opportunity Employer and gives hiring preference to qualified Native Americans as allowed by law. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, veteran status, or national origin.
We provide reasonable accommodations to qualified individuals with disabilities as required by the ADA. If you need help or an accommodation during the hiring process, please contact Human Resources.
$38k-49k yearly est. 4d ago
Dealer
Soboba 4.1
San Jacinto, CA job
Responsible for performing all dealing services at assigned table.
Duties/Responsibilities
Maintain ongoing inspection of cards to ensure the security and integrity of the assigned table.
Operate and conduct game at assigned table.
Ensure compliance with Soboba Tribal Gaming Commission regulations, internal controls, and all Table Games policies and procedures.
Exchange cash for gaming chips in accordance with procedure.
Provide guest service in accordance with the Soboba Service Standard.
Apply positive communication and interpersonal skills with guests (internal and external) at all times.
Perform special projects and other responsibilities, tasks, or duties as requested.
Education / Qualifications
Must be 21 years of age, or older.
High School diploma or equivalent preferred.
Any combination of education, experience and training that provides the required knowledge, skills and abilities.
Must be able to provide evidence of eligibility to work in the United States of America.
Certificates, licenses and registration
Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
Required to submit to and obtain negative results on all drug and/or alcohol testing.
Soboba Casino Resort Benefits
Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:
401k Plan
Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
Medical available to employees at a significantly reduced cost. Dental & Vision paid for the employee.
Employee Assistance Program
Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
Paid Time Off
Soboba Casino Resort Team Member Recognition including, but not limited to:
Reward and Recognition Program (Quarterly, and Annually)
Team member Incentives
Discounted Team member meal
$32k-39k yearly est. Auto-Apply 19d ago
SEDC Board Member
Soboba Casino 4.1
San Jacinto, CA job
The Soboba Band of Luiseño Indians, a federally recognized Indian Tribe, is seeking qualified individuals who are dedicated to serve on the Board of Directors of the Soboba Economic Development Corporation, which is wholly owned by the Tribe and federally chartered under Section 17 of the Indian Reorganization Act.
The Board of Directors is required to meet on an ongoing and regular basis, travel to relevant conferences and actively participate in identifying, analyzing and developing additional economic opportunities for the Tribe. Directors are not compensated with a salary for their service but may receive a stipend and expense reimbursement pursuant to policies adopted by the Board.
DUTIES AND RESPONSIBILITIES
The essential duties of members of SEDC's Board of Directors include, but are not limited to, the following:
* Serve as loyal, careful and prudent stewards of the Corporation's assets and business affairs for the benefit of the Soboba Tribe and its members.
* Oversee and direct operation and management of existing and future economic development projects.
* Create job opportunities related to the economic development projects for Soboba Tribal Members.
* Provide for the efficient and effective utilization of Tribal resources, including Tribal land, leased or assigned to the Corporation in a manner that protects the long-term interests of the Tribe and that provides benefits to the Tribe from the utilization of those resources.
* Direct and implement annual business plans and budgets.
* Attend regular and special meetings of the Board of Directors and the Shareholder (represented by the Soboba General Council).
EDUCATION
* Minimum of an Associate degree in a relevant field.
******************
**************
EXPERIENCE
* Relevant work experience in areas pertinent to the Corporation's purposes, e.g., business management, banking, finance, accounting, law, real estate, community development and the like.
QUALIFICATIONS
* Excellent oral and written communication skills;
* A demonstrated understanding of the objectives, goals and purposes of the Corporation;
* Commitment to dedicate adequate time to the affairs of the Corporation, and demonstrated enthusiasm for effective participation in Board meetings;
* Demonstrate leadership skills;
* A willingness and agreement to participate in training programs; and,
* History of involvement with Tribal programs and/or local community interest groups (Preferred but not required).
REQUIRED
* At least eighteen (18) years of age.
* Associate Degree.
* Successfully complete the pre-screen Background Clearance equivalent to the clearance required of key Tribal team members.
* No convictions for a felony or any crime involving theft or conversion of money or property.
* Native American preferable and an Equal Opportunity Employer 25 U.S.C.S. 472 et. seq.
SPECIAL ACTION BY CANDIDATES REQUIRED
Those who are interested in serving as a Board Director of SEDC must submit a résumé and obtain a background packet from the Soboba Tribal Human Resources Department. The Human Resources Department may be contacted Monday-Thursday, between the hours of 8:00 am- 4:00 pm, by phone at ************** ext. 4165 or email Lynn Saenz at *********************.
The completed background packet must be submitted to Steven Estrada no later than
January 13th, 2026 by 4:00 pm PST.
Email:
***********************
Mail:
Soboba Band of Luiseño Indians
Steven Estrada, Tribal Executive Officer
P.O. Box 487
San Jacinto, CA 92581
$30k-36k yearly est. 29d ago
RV Resort Guest Services Attendant
Pechanga Development Corp 3.9
Temecula, CA job
Full-time Description
The RV Resort is part of the Pechanga experience and is a hospitality enterprise. The Guest Services Attendant (GSA) is responsible for creating a memorable experience for all guests. This includes indoor and outdoor tasks such as welcoming guests, processing reservations (over the phone and in person), patrolling the sites, and maintaining the cleanliness of the property, while providing excellent guest service. This position requires the individual to have great attendance and be flexible to work all shifts, including weekends and holidays to support the operation 365 days a year.
Pechanga Service Agreement:
RV Resort Guest Services Attendants are at the forefront of customer service. Positive interactions with guests ensure repeat business in the future. Welcoming an incoming guest with a friendly smile and warm greeting goes a long way and assures they leave the premises with a positive impression of the company. Team Members should treat guests with respect, and make it clear that their business is appreciated.
Duties and Responsibilities:
Assists RV Resort guests with check-in/check-out process, books reservations (sites and clubhouse) processes payments, and posts charges using software system (RMS and Micros).
Acknowledges every customer with exceptional and courteous customer service.
Maintains complete knowledge of site types and locations, amenities, rates, discounts, availability, special packages, promotions, concerts, and upcoming events at Pechanga Resort Casino.
Performs administrative work with accuracy including filing of various documents and guest agreements.
Responds to guest requests promptly, efficiently, and courteously.
Creates reports and operates cash register, computer, fax and copy machines.
Completes open and closing shift duties including preparing cash register, site checks, reconciling transactions (cash and credit) and contacting guests regarding their outstanding balances.
Performs pre and post site patrols to welcome and engage guests, and ensure guests are enjoying the property, as well as adhering to resort policy.
Creates, maintains, and submits a daily activity log.
Responds to guest requests (unlocks/locks sewer dump station, prepares propane tanks, unlocks BBQ, cleans and disposes of dog waste, performs landscaping).
Maintains organization and cleanliness of the property at all times (inside and outside sites, dog park, guest amenity area, and pool) and addresses/resolves any issues that may arise.
Performs all other duties and projects as assigned.
Requirements
Education and Experience:
High School Diploma or general education degree (GED) required.
Minimum of one (1) year hospitality, retail, or related experience.
Cash handling experience preferred.
Attention to detail and problem-solving skills.
Great interpersonal and organizational skills.
Strong written and verbal communication.
Basic math skills.
$28k-34k yearly est. 60d+ ago
Steward
Morongo Casino Resort Spa 4.6
Cabazon, CA job
Job Description
The Steward is responsible for cleaning, sanitizing, and maintaining the back-of-house kitchen areas, including all dishware, cookware, utensils, and kitchen equipment. This position supports kitchen operations by ensuring cleanliness and organization while maintaining health and safety standards. The Steward plays a vital role in maintaining an efficient and sanitary culinary environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides timely dishwashing and sanitation support to back-of-house operations.
Washes dishes, pots, pans, utensils, and kitchen equipment using proper techniques and cleaning agents.
Performs deep cleaning of kitchen equipment, walls, floors, and prep areas as assigned.
Sweeps and mops kitchen floors and walkways; removes and disposes of trash in designated areas.
Maintains cleanliness and sanitation standards in all assigned areas throughout the shift.
Uses only approved and appropriate cleaning materials, supplies, and procedures.
Busses and resets tables in dining areas when necessary.
Coordinates with kitchen and stewarding team members to ensure seamless service support.
Performs other job-related duties as assigned.
SUPERVISORY RESPONSIBILITIES:
This position does not have direct supervisory responsibilities but may provide guidance or support to other team members.
QUALIFICATIONS:
Ability to stand and work on feet for extended periods.
Ability to lift, carry, and move heavy kitchen items and equipment safely.
Familiarity with cleaning procedures and kitchen safety protocols.
Excellent teamwork, communication, and time-management skills.
High regard for cleanliness, professionalism, and cooperation.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent preferred.
Additional training in sanitation, hospitality, or food service operations is a plus.
Food Handler Certification required or must be obtained upon hire.
Minimum of 6 months to 1 year of experience in stewarding, janitorial, or sanitation roles, preferably in a food and beverage environment.
Experience operating dishwashing equipment, cleaning kitchen tools, and maintaining cleanliness in back-of-house areas.
Familiarity with proper handling of cleaning chemicals and adherence to safety protocols.
Ability to follow cleaning schedules and maintain compliance with health department standards.
Strong attention to detail and reliability in a high-volume, fast-paced setting.
Prior experience in a casino, resort, or commercial kitchen is preferred.
LICENSES, CERTIFICATES, REGISTRATIONS:
Must have successfully completed a background check and obtained a gaming license issued by the Morongo Gaming Agency, as required.
LANGUAGE SKILLS:
Must be able to read and interpret documents in English, such as instructions, guidelines, policies, and procedures. Must also be able to communicate clearly and effectively with team members, management, and guests.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Communication Skills: Must be able to communicate clearly and respectfully with fellow stewards, kitchen staff, and supervisors; responsible for understanding cleaning assignments, responding to requests, and maintaining open communication regarding equipment or safety concerns.
Lifting and Carrying: Frequently lifts and carries dish racks, trash bins, kitchen utensils, and cleaning supplies weighing up to 50 pounds; may require overhead lifting and transporting items across various kitchen zones.
Manual Dexterity: Regularly uses hands and fingers to operate dish machines, scrub pots and pans, handle cleaning tools, and manage waste disposal safely and efficiently.
Mobility: Continuously moves throughout dish areas, kitchens, and storage rooms; requires standing, walking, bending, lifting, reaching, and stooping for extended periods during cleaning and support activities.
Stationary Work: Rarely remains seated; work is performed primarily on foot while completing cleaning and sanitation tasks.
Tool Operation: Frequent use of commercial dish machines, sprayers, mops, brooms, floor scrubbers, and chemical dispensers; must follow all safety and sanitation protocols during use.
Visual Acuity: Requires near and far vision to identify dirty items, check cleanliness, inspect equipment, and ensure work areas meet cleanliness and safety standards.
Working Conditions: Routinely works in wet, hot, and high-traffic kitchen and dishwashing environments with exposure to steam, cleaning agents, sharp utensils, and slippery floors. Regular exposure to a smoking environment while transitioning through casino or public areas.
WORK ENVIRONMENT:
This is a dynamic, fast-paced environment that requires the ability to adapt and perform under pressure. The casino operates with moderate to loud noise levels and is a smoking environment, requiring team members to work comfortably in these conditions.
WORKING HOURS:
Morongo Casino Resort & Spa operates 24 hours a day, 365 days a year; therefore, flexibility in scheduling is essential. Team members must be available to work shifts that may include evenings, weekends, holidays, and special events. Schedules are subject to change based on business needs and may include overtime, as well as work on both weekdays and weekends.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND INDIAN PREFERENCE:
Morongo Casino Resort & Spa is an Equal Opportunity Employer and gives hiring preference to qualified Native Americans as allowed by law. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, veteran status, or national origin.
We provide reasonable accommodations to qualified individuals with disabilities as required by the ADA. If you need help or an accommodation during the hiring process, please contact Human Resources.
$22k-31k yearly est. 4d ago
Network Engineer Information Technology
Morongo Casino Resort Spa 4.6
Cabazon, CA job
Job Description
The Network Engineer provides advanced-level network infrastructure support, focusing on the design, implementation, and management of secure, high-performance data networks at Morongo Casino Resort & Spa. This role works closely with the Sr. Network Engineer and is responsible for firewall policy development, network hardware configuration, VMware and SAN support, and cross-platform systems integration. The position plays a key role in maintaining the security, stability, and efficiency of enterprise-level IT environments, including both Windows and Unix/Linux systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides support for Local and Wide Area Networks (LAN/WAN) and enterprise network security.
Serves as a subject matter expert on firewall and border security technologies and configurations.
Manages Active Directory, VMware environments, and EMC SAN storage infrastructure.
Installs, configures, and maintains security systems, VPNs (IPSec/SSL), DNS, DHCP, routers, and switches.
Designs, installs, and supports network infrastructure including Windows, SQL, Linux, Unix, VoIP, and virtualization platforms.
Conducts configuration auditing, patching, and version control for firewalls and edge devices.
Oversees support and maintenance of A/V, lighting systems, telephony, and communication systems.
Develops and executes disaster recovery and business continuity procedures, including configuration backups and recovery validation.
Researches and evaluates emerging networking technologies, providing recommendations to leadership.
Documents network architecture, cabling layouts, and system configurations.
Leads projects involving hardware upgrades, security audits, and enterprise system integrations.
Provides Tier 3 escalation support for outages, incidents, and service interruptions.
Interfaces with vendors, service providers, and internal departments to coordinate security and connectivity solutions.
Participates in an on-call rotation and supports essential business operations after hours.
Performs other job-related duties as assigned.
SUPERVISORY RESPONSIBILITIES:
Provides guidance, training, and mentoring to junior technical staff.
Assists in team performance management, goal-setting, and policy enforcement.
Supports the recruitment, onboarding, and development of IT personnel.
QUALIFICATIONS:
Strong technical expertise in networking protocols, security technologies, and enterprise system architecture.
Hands-on experience with Cisco hardware, firewall platforms, DNS, DHCP, and WAN optimization tools.
Proficient in VMware environments, SAN management, Windows and Linux/Unix servers.
Advanced understanding of routing/switching (Layer 2/3), firewalls, IDS/IPS, and wireless networks.
Skilled in interpreting network diagrams and implementing system configurations based on specifications.
Strong verbal and written communication skills; capable of technical and non-technical collaboration.
Experience in highly regulated environments such as MICS, PCI, and SOX compliance.
EDUCATION and/or EXPERIENCE:
Bachelor's degree in Computer Science, Information Technology, or a related field required.
Certifications such as Cisco CCNA/CCNP, CompTIA Network+, or Juniper Networks Certified Associate are preferred.
Minimum of 5-7 years of experience in network engineering, architecture, or infrastructure support.
Proven ability to design, implement, and maintain enterprise network solutions, including LAN/WAN, firewalls, switches, routers, and wireless systems.
Strong understanding of routing protocols (e.g., BGP, OSPF), subnetting, VPNs, VLANs, and QoS configurations.
Experience with network monitoring, diagnostics, and optimization tools.
Ability to lead network projects, support high-availability systems, and ensure network security and compliance.
Prior experience in a casino, resort, or complex enterprise environment is preferred.
LICENSES, CERTIFICATES, REGISTRATIONS:
Must have successfully completed a background check and obtained a gaming license issued by the Morongo Gaming Agency, as required.
LANGUAGE SKILLS:
Must be able to read and interpret documents in English, such as instructions, guidelines, policies, and procedures. Must also be able to communicate clearly and effectively with team members, management, and guests.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Communication Skills: Must be able to communicate clearly, professionally, and effectively in person, over the phone, and in writing with IT staff, vendors, management, and cross-functional teams; responsible for documenting network configurations, coordinating projects, and explaining technical issues and solutions.
Lifting and Carrying: Frequently lifts and transports networking hardware, servers, cabling, and tools weighing up to 40 pounds; may assist with equipment installation, infrastructure builds, or on-site upgrades.
Manual Dexterity: Regularly uses hands and fingers to install and terminate cabling, configure network devices, operate diagnostic tools, and input detailed information into network management systems.
Mobility: Frequently moves throughout IT offices, data centers, wiring closets, and operational property spaces to deploy, inspect, and troubleshoot network infrastructure; may be required to kneel, crouch, or climb ladders to access elevated or confined equipment areas.
Stationary Work: Occasionally remains seated for extended periods while designing network architecture, configuring systems, or responding to alerts from a monitoring workstation.
Tool Operation: Regular use of laptops, patch panels, cable testers, network analyzers, firewalls, switches, routers, configuration software, and standard office tools.
Visual Acuity: Requires excellent near and distance vision to read network diagrams, monitor performance dashboards, review configurations, and detect physical and digital abnormalities in network systems.
Working Conditions: Works in a combination of office and secure IT environments, including server rooms and infrastructure areas; may be exposed to elevated temperatures, moderate noise levels, and a smoking environment when near or within casino or public zones.
WORK ENVIRONMENT:
This is a dynamic, fast-paced environment that requires the ability to adapt and perform under pressure. The casino operates with moderate to loud noise levels and is a smoking environment, requiring team members to work comfortably in these conditions.
WORKING HOURS:
Morongo Casino Resort & Spa operates 24 hours a day, 365 days a year; therefore, flexibility in scheduling is essential. Team members must be available to work shifts that may include evenings, weekends, holidays, and special events. Schedules are subject to change based on business needs and may include overtime, as well as work on both weekdays and weekends.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND INDIAN PREFERENCE:
Morongo Casino Resort & Spa is an Equal Opportunity Employer and gives hiring preference to qualified Native Americans as allowed by law. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, veteran status, or national origin.
We provide reasonable accommodations to qualified individuals with disabilities as required by the ADA. If you need help or an accommodation during the hiring process, please contact Human Resources.
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