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Sykes Enterprises Overview

Sykes Enterprises, Incorporated is an American multinational corporation headquartered in Tampa, Florida. The company provides business process outsourcing services, IT consulting and IT-enabled services, such as technical support and customer service.
The staff at Sykes Enterprises come from unusually diverse demographic backgrounds. The company is 59.0% female and 34.8% ethnic minorities. Sykes Enterprises employees are more likely to be members of the Democratic Party than the Republican Party, with 55.6% of employees identifying as members of the Democratic Party. But those numbers could change quickly because the turnover rate at Sykes Enterprises is relatively high. Employees at Sykes Enterprises stay with the company for an average of 1.4 years before leaving. The average employee at Sykes Enterprises makes $27,068 per year. In comparison, some of its highest paying competitors, like Lionbridge, Synergy Solutions, and Data Control Group, pay $85,821, $43,161, and $35,433, respectively.
Based in Tampa, Florida, Sykes Enterprises is an industry leader with 54,550 employees and an annual revenue of $1.3B.

The Organization’s Mission

To make our clients more efficient and more profitable while improving loyalty to their company brands.

Industry

Technology

Revenue

$1.3B

Employees

54,550

Founded in

1977

Headquarters

Tampa, FL

Website

sykes.com

Organization Type

Public

Is This Your Company?

The Team At Sykes Enterprises

The Culture At Sykes Enterprises

Information provided by the company
Unfortunately, we are unable to hire in the following states: Alaska, Arizona, California, Colorado, District of Columbia, Hawaii, Illinois, Iowa, Maine, Massachusetts, Montana, New Hampshire, New Mexico, New York, North Dakota, Ohio, Oregon, Rhode Island, South Dakota, Vermont, Washington and West Virginia. About SYKESHelping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with.
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People are our most valuable asset, and we provide world-class training, benefits, and growth opportunities to help you become the best the industry offers. Unfortunately, we are unable to hire in the following states: Alaska, Arizona, California, Colorado, District of Columbia, Hawaii, Illinois, Iowa, Maine, Massachusetts, Montana, New Hampshire, New Mexico, New York, North Dakota, Ohio, Oregon, Rhode Island, South Dakota, Vermont, Washington and West Virginia. About SYKESHelping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with.
Show More
SYKES in Wise is seeking to hire people with a passion for helping small businesses succeed.
We are a dynamic team looking for innovators and trailblazers who will inspire us.
IT professionals with a passion for challenging and meaningful work in a fast-paced industry will find a home and a rewarding career here.
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Sykes Enterprises Reviews

Zippia Official Logo

3.0

Zippia UserAugust 2020

3.0

Zippia Official LogoZippia UserAugust 2020

What Do You Like About Working There?

Inbound Calling/retention specialist/ Show More

What DON'T You Like About Working There?

lack of communication and inconsistancy of expectaions and job duties Show More

What Are Your Favorite Benefits/Perks?

split shift Show More
Zippia Official Logo

2.0

Zippia UserAugust 2020

2.0

Zippia Official LogoZippia UserAugust 2020

What Do You Like About Working There?

It's an okay company the little perks like tuition reimbursement. Show More

What DON'T You Like About Working There?

Management, favoritism, very low pay, treatment of new staff like children, unresponsive HR. Show More

What Are Your Favorite Benefits/Perks?

Tuition reimbursement Show More
Zippia Official Logo

3.0

Zippia UserSeptember 2019

3.0

Zippia Official LogoZippia UserSeptember 2019

What Do You Like About Working There?

Relaxed environment Show More

What DON'T You Like About Working There?

Incompetent management Show More

What Are Your Favorite Benefits/Perks?

They have good bonuses and incentives Show More
Zippia Official Logo

5.0

Zippia UserJuly 2018

5.0

Zippia Official LogoZippia UserJuly 2018

What Do You Like About Working There?

Sykes worked hard to maintain an attitude of positive culture. The extended from the trainers to the management and to every meeting. This didn't just encompass positive verbiage, but minimizing non-constructive negative discussions on site Show More

What DON'T You Like About Working There?

Due to lack of transparency with with certain processes, it was easy for their to seem like there was occasional favoritism Show More

What Are Your Favorite Benefits/Perks?

Ranging payscales and benefits based on easily attainable metrics Show More
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Sykes Enterprises Rankings

Sykes Enterprises is ranked #65 on the Best Technology Companies to Work For in Florida list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Sykes Enterprises Salaries

How much does Sykes Enterprises pay?
The national average salary for a Sykes Enterprises employee in the United States is $26,978 per year. Employees in the top 10 percent can make over $41,000 per year, while employees at the bottom 10 percent earn less than $17,000 per year.
6.9
Salary Score
Average Employee Earnings

Sykes Enterprises Salaries By Job Title

While the average employee salary at Sykes Enterprises is $26,978, there is a big variation in pay depending on the role.

The higher paying positions at Sykes Enterprises include account manager, technical support technician, technical support specialist, and sales associate.

A typical account manager salary at Sykes Enterprises is $44,356 per year.

Some of the other roles at Sykes Enterprises are cashier and customer service agent. A worker with the title cashier at Sykes Enterprises earns an average salary of $23,435 per year.

Sykes Enterprises Careers

On average, employees at Sykes Enterprises stay with the company for 1.4 years. Employees most commonly join Sykes Enterprises after leaving Walmart. When they leave Sykes Enterprises, they most frequently get their next job at Walmart.

Average Length of Employment
Convergys1.6 years

Sykes Enterprises

1.4 years
Top Employers Before Sykes Enterprises
Walmart27.2 %
Wendy's4.2 %
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Top Employers After Sykes Enterprises
Walmart23.9 %
Amazon12.4 %
AT&T4.7 %
Show More

Sykes Enterprises Employee Demographics

9.6
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

Sykes Enterprises Employees Education

Of the 54,550 employees at Sykes Enterprises, 13.0% attended Piedmont Technical College. Employees at Sykes Enterprises most frequently majored in Business, and most employees’ highest level of education is a High School Diploma.

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Help us make this company more transparent.

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Sykes Enterprises Financial Performance

7.1
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Founded in

1977

Organization type

Public

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Sykes Enterprises Competitors

Based on our research, similar companies to Sykes Enterprises are Lionbridge, Synergy Solutions, and Data Control Group.

The average salaries at Lionbridge rank the highest, with their employees earning an average salary of $84,235 per year.

The salaries at Synergy Solutions average $42,324 per year, and the salaries at Data Control Group come in at $35,366 per year.

Frequently Asked Questions about Sykes Enterprises

How many Employees does Sykes Enterprises have?

Sykes Enterprises has 54,550 employees.

How much money does Sykes Enterprises make?

Sykes Enterprises generates $1.3B in revenue.

What industry is Sykes Enterprises in?

Sykes Enterprises is in the technology industry.

What is Sykes Enterprises's mission?

Sykes Enterprises's mission statement is "To make our clients more efficient and more profitable while improving loyalty to their company brands."

What type of company is Sykes Enterprises?

Sykes Enterprises is a public company.

Who are Sykes Enterprises's competitors?

Sykes Enterprises competitors include Teleperformance, Convergys, Teletech Holdings, Sutherland Global Services, Lionbridge, American Customer Care, Focus Services, Afni, ACCENT Marketing Services, Affinitas, Connextions, Aegis Communications Group, Data Control Group, Dialog Direct, KGB, C3/CustomerContactChannels, PFSweb, Consumer Cellular, Synergy Solutions, Alta Resources.

Where is Sykes Enterprises's headquarters?

Sykes Enterprises's headquarters is in Tampa, FL.

What is Sykes Enterprises's website?

You can find the Sykes Enterprises website at sykes.com.

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Updated May 18, 2020

Zippia gives an in-depth look into the details of Sykes Enterprises, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Sykes Enterprises. The employee data is based on information from people who have self-reported their past or current employments at Sykes Enterprises. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Sykes Enterprises and its employees or that of Zippia.

Sykes Enterprises may also be known as or be related to SYKES ENTERPRISES INC, Sykes Enterprises, Sykes Enterprises Inc, Sykes Enterprises Incorporated, Sykes Enterprises, Incorporated and Sykes.