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Working At Sykes Enterprises

Zippia Score 3.9

Sykes Enterprises overview

Sykes Enterprises, Incorporated is an American multinational corporation headquartered in Tampa, Florida. The company provides business process outsourcing services, IT consulting and IT-enabled services, such as technical support and customer service.
The staff at Sykes Enterprises come from unusually diverse demographic backgrounds. The company is 59.0% female and 34.8% ethnic minorities. Sykes Enterprises employees are more likely to be members of the Democratic Party than the Republican Party, with 55.6% of employees identifying as members of the Democratic Party. But those numbers could change quickly because the turnover rate at Sykes Enterprises is relatively high. Employees at Sykes Enterprises stay with the company for an average of 1.4 years before leaving. The average employee at Sykes Enterprises makes $27,483 per year. Pay at Sykes Enterprises is significantly lower than some of its highest paying competitors, like Center Partners, Sutherland Global Services, and Stream Global Services, which pay $42,645, $39,943, and $39,842, respectively.
Based in Tampa, Florida, Sykes Enterprises is an industry leader with 54,550 employees and an annual revenue of $1.3B.

The Organization’s Mission

To make our clients more efficient and more profitable while improving loyalty to their company brands.







Founded in



Tampa, FL



Organization Type


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The team at Sykes Enterprises

What do people say about Sykes Enterprises


Zippia Official LogoZippia UserSeptember 2019

What Do You Like About Working There?

Relaxed environment Show More


Zippia Official LogoZippia UserJuly 2018

What Do You Like About Working There?

Sykes worked hard to maintain an attitude of positive culture. The extended from the trainers to the management and to every meeting. This didn't just encompass positive verbiage, but minimizing non-constructive negative discussions on site Show More
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Sykes Enterprises Rankings

Sykes Enterprises is ranked #65 on the Best Technology Companies to Work For in Florida list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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Sykes Enterprises Salaries

How much does Sykes Enterprises pay?
The national average salary for a Sykes Enterprises employee in the United States is $27,545 per year. Employees in the top 10 percent can make over $54,000 per year, while employees at the bottom 10 percent earn less than $13,000 per year.
Salary Score
Average Employee Earnings

Sykes Enterprises Salaries By Job Title

While the average employee salary at Sykes Enterprises is $27,545, there is a big variation in pay depending on the role. The higher paying positions at Sykes Enterprises include Technical Support Technician, Computer Technician, Sales Associate, and Human Resources Assistant. A typical Technical Support Technician salary at Sykes Enterprises is $52,965 per year. Some of the other roles at Sykes Enterprises are Customer Service Agent and Cashier. A worker with the title Customer Service Agent at Sykes Enterprises earns an average salary of $23,569 per year.

Sykes Enterprises careers

On average, employees at Sykes Enterprises stay with the company for 1.4 years. Employees most commonly join Sykes Enterprises after leaving Walmart. When they leave Sykes Enterprises, they most frequently get their next job at Walmart.

Average Length of Employment
Convergys1.6 years

Sykes Enterprises

1.4 years
Top Employers Before Sykes Enterprises
Walmart25.7 %
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Top Employers After Sykes Enterprises
Walmart22.4 %
Amazon11.5 %
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Sykes Enterprises Financial Performance

Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.


> $1B

Founded in


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Sykes Enterprises Competitors

Some of the competitors of Sykes Enterprises are Center Partners, Inc., Stream Global Services, and VXI Global Solutions. Employees at Center Partners, Inc. earn more than most of the competition, with an average yearly salary of $43,277. The employees at Stream Global Services earn an average yearly salary of $39,638 per year, and the salaries at VXI Global Solutions average $39,509 per year.

Frequently Asked Questions about Sykes Enterprises

When was Sykes Enterprises founded?

Sykes Enterprises was founded in 1977.

How many Employees does Sykes Enterprises have?

Sykes Enterprises has 54,550 employees.

How much money does Sykes Enterprises make?

Sykes Enterprises generates $1.3B in revenue.

What industry is Sykes Enterprises in?

Sykes Enterprises is in the technology industry.

What is Sykes Enterprises's mission?

Sykes Enterprises's mission statement is "To make our clients more efficient and more profitable while improving loyalty to their company brands."

What type of company is Sykes Enterprises?

Sykes Enterprises is a public company.

Who are Sykes Enterprises's competitors?

Sykes Enterprises competitors include Teleperformance, Convergys, Teletech Holdings, Sutherland Global Services, Lionbridge, American Customer Care, Focus Services, Afni, ACCENT Marketing Services, Affinitas, Connextions, Aegis Communications Group, Data Control Group, Dialog Direct, KGB, C3/CustomerContactChannels, PFSweb, Consumer Cellular, Synergy Solutions, Alta Resources.

Where is Sykes Enterprises's headquarters?

Sykes Enterprises's headquarters is in Tampa, FL.

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You can find out what it is like to work at Sykes Enterprises, also known as SYKES ENTERPRISES INC, Sykes Enterprises, Sykes Enterprises Inc, Sykes Enterprises Incorporated, Sykes Enterprises, Incorporated and Sykes.

Zippia gives an in-depth look into the details of Sykes Enterprises, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Sykes Enterprises. The employee data is based on information from people who have self-reported their past or current employments at Sykes Enterprises. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Sykes Enterprises and its employees or that of Zippia.